sql server campaign
DESCRIPTION
Citagus offers remote and onsite DBA support to manage mission critical MS SQL databases. Our MSSQL server consultation service enables highly efficient databases and substantially lowers cost of operation. Citagus DBA’s are dedicated to maximizing database uptime, performance and to reduce the total cost of IT ownership. Our Clockwork DBA like service saves you time, resources and helps you to align IT tasks with the business goals of your organization. We will help you determine the best administrative strategies, hedge risks and exposure to minimum downtime and make sure your database performs efficiently during peak user load. We also offer single incident MS SQL DBA support service, SQL DBA on vacation support services and short term SQL DBA support services for MS SQL Server databases. Citagus further offers 24*7*365 based MS SQL DBA support, customized SQL DBA support (remote and offshore) with flexible low cost & high value plans and remote SQL server monitoring services. Citagus has certified Database Professionals and experts who can help you understand and evaluate the all aspects of database administration, management and security so that you can manage highly critical database servers using advanced technology.TRANSCRIPT
Citagus SQL DBA SupportRajib Kundu –Practice Lead, MS Dba Services
http://WWW.Citagus.Com
Email:[email protected]
Best Practices
Automate common tasks: Automation (of administration) can typically save 15% or more in costs by way of reduced administration efforts. …relieving DBAs from trivial and routine tasks...” We are follow the same for our existing Telecommunication client to manage 150 of remote servers as if they were a single fleet.
Strong information management and security policies : To protect the company’s information assets and achieve regulatory compliance, We build a data security policy for Telecommunication Client that can be implemented and maintained efficiently Plan ahead for role definition, data access levels, end-to-end encryption requirements and auditing needs.
Performance Management :- Poor database performance leads to slow end User response time or downtime that can directly impact business’ bottom line. Follow the best practice to Diagnoses database performance bottlenecks through visual representation and Pinpoints the source of long-running sessions and resource-intensive SQL.
Execution highlights
• Citagus Database infrastructure group upgrading it database infrastructure to SQL server 2008 Enterprise (64bit) to take advantage of new futures. The Animal Health care company as well satisfied with its existing infrastructure, as it had seen a 50 % performance increase after the migration task .Upgrading SQL server 2008 helping them to provide world class performance required to support daily loads. The citagus support team ensure that the migration task happen on time and tied up with application server without any issue. Provide proper DR support during the migration task so always one standby server ready during change if required.
• The Telecom Organization wanted to make IT a driver of business success, but its lean DBA staff was continually preoccupied with handling emergencies. By adopting a Citagus Services Premier Support agreement, Telecom Organization DBA staff has boosted the time that it devotes to proactive support from 20 percent to 70 percent. Support incidents for key technologies have dropped by 67 percent, and the availability of those technologies has soared to 99.99 percent.
Service Portfolio
End-to-end Database Administration
Database Architecture and Database Design
Disaster Recovery and Business Continuity design services
High Availability Solutions including Cluster & Mirroring
Performance Tuning & Proactive Monitoring & Trouble-shooting
Database Installation, Patches & Upgrades & Refreshes
Capacity Planning and Database Security Management
Database Migration
Backup and Recovery Solutions
Emerging Database Technologies - SQL 2008 R2
SQL Server CoE (Center of excellence)
Faster time-to-implementation & Go-To Market initiatives
Overall lower Total Cost of Ownership with reduced risk.
30% reduction in cost per incidents
Approx. 75% increase in first call closures
Approx. 20% reduction in total number of support calls
Reduced technology implementation risks
Access to the best-of-breed Microsoft technologists talent pool
Extended business value to customers through access to competency
framework, best practices & reusable architecture framework components
& Database services
Service delivery approach driven by ITIL/ITSM frameworks, customized to
unique client environments
Single partner for application development, support and infrastructure
management
Microsoft SQL Server Competency
DBA Service Model
Basic
Complete
Emergency Lights On Support
Basic RDBA: Cost-effective Solution for the Busy IT Departments
Citagus Basic RDBA (Remote Database administration Task) supplements and enhances productivity of your IT staff by freeing your DBAs from routine monitoring and administration tasks. Basic RDBA service covers most of the tasks that are vital for assuring maximum up time, but delivers other work, maintenance, and upgrade solutions by separate order requests. Basic RDBA delivers 24x7 supports, and leaves you in control over recourse allocation.
Complete RDBA: Total DBA Support at a Fraction of In-house Cost
Complete RDBA Services is the comprehensive solution for meeting all of your database administration needs. Tasks like Monitoring, on-going administration, configuration, tuning, planning, maintenance; recovery and Enterprise Architecture are covered under this service. Complete RDBA is the solution when you do not have a production DBA or a team of production DBAs on your staff.
Complete Remote DBA services include Basic RDBA plus add additional services per business requirements.
Database Designing & configuration
High Availability (Failover clustering) & Standby DB Support
Log Shipping support for standby server.
Replication support in 2000, 2005 & 2008 to provide redundancy or high availability.
Migrating the SQL server 2000 to 2005 & 2008
Database physical & logical space management and Capacity planning
Backup strategy planning, implementation and maintenance.
Manage patches / service packs for Database software.
SQL Tuning to enhance the performance
Database Auditing & status monitoring
Notification of system alerts due to performance, Availability and Resources.
Remote database analysis, monitoring & tuning.
24/7 Monitoring and Support.
Perform Backups & Recovery operations.
Disaster recovery analysis and solutions
Data movement & cloning.
24 7 DBA monitoring and 99.9% uptime of data
Provide 24X7 on-call support for database failures and problems
Weekly and Monthly database health check up with report generation
Emergency Lights On RDBA: 24x7 Safeguard
Emergencies happen, and often they happen when your in-house IT staff is unavailable, or overextended. Vacations, holidays, personnel changes - all these common organizational events can leave your system vulnerable, and lead to performance deterioration. To guard your organization against these vulnerabilities, Emergency DBA steps in with 24x7 monitoring, and assures timely emergency response when an alert is raised. At all times, we guarantee an uninterrupted, proactive database administration by an experienced DBA assigned to your account. With Emergency Remote DBA services, client can buy only those Remote DBA services that they have required, and only at the levels they require the service
Value Proposition
Low-Cost & High Quality Solutions
Our time-tested methodology enables us to deliver rapid solutions in a cost-effective way. One way we achieve significant cost efficiencies is from our ability to bring you the right solutions well ahead of your schedule. Our flexibility in meeting your add-on business needs translates into a low total cost of ownership for you. And by choosing a consulting partner that has had consistent success in delivering projects, you minimize the risk as well.
Un-Paralleled Industry Experience
DBA team has both Development & DBA Certified Professionals with around 10 years of industry experience in handling mission critical databases to ensure that your databases are in safe hands.
24/7 Experts Availability
DBA experts are available 24/7 even on US holidays, week nights & weekends to take care of your databases. This ensures that your critical applications are taken care round the clock.
Staff Augmentation
In case you already have DBA support team, then we can augment your team and take care of mundane database tasks so that your resources can focus on strategic initiatives. Our experts utilize proven methodology to provide you with cost effective solutions in database management
DBA24x7 Tracking System
Citagus DBA24x7 ticketing system maintains the repository of the issues & resolutions so that you need not maintain separate repository for tracking purposes and our team is accountable for all database issues with complete ownership.
Client-centric methodology
Our DBA team implements best practices to provide lower total cost of ownership by using our unique Solution Delivery Methodology, which enables us to capture and focus on your needs, and then deliver on them in the most efficient way. Whether you require external database support or need to augment your existing DBA team or require new database installation, upgrade, migration services or you need DBA expert consulting in resolving critical issues or you require high availability solutions with Cluster, Mirroring and Standby. Citagus provides cost effective solutions in end-to-end database administration that utilizes more than 15 years of DBA experience to increase your business efficiency.
Contact UsUS Office
Citagus Software ( USA ) Inc. 3235, Satellite BoulevardBuilding 400, Suite 300
Duluth, GA. 30096 Phone 1-(866)-477-1604
Citagus Software Private LimitedNo.623, Balaji Arcade80 Feet Road, 4th Block, KoramangalaBangalore – 560 034India
Tel : +91 080 67130300/01 Fax : +91 080 67130302
For Sales Inquiries contact – [email protected] General Inquiries contact – [email protected] Alliances Contact – [email protected]