Recruitment Partner of Choice

Spring Group Overview

• £516.5 million turnover in 2008

• Cash balances over £40 million

• A global network of 81 offices across Europe, the US and Asia Pac

• Group includes UK’s leading IT recruitment company

• 1000 employees

• £3m+ investment in infrastructure in 2008:

- eTimesheets - Contractors pay speed – 5

working days - Centralised team

- Industry awards (REC)

Professional Staffing RPOGeneral Staffing

• IT Contract• Permanent IT

Recruitment• Campaign

Services

• Telecoms Recruitment

• UK and International

• Temp and Permanent

• Commercial Recruitment

• Accountancy

• Employed Consultants

• IT Managed Services• IT Managed Teams

• Executive PAs• Qualified

Recruitment• Multi-Lingual• Legal

• Recruitment Managed Services

• Consulting Services• Implementation• HR Support

•IT & Telecom•Finance & Accounting•Supply Chain &

Procurement•HR & Recruitment•Sales & Marketing

• Quality assurance standards: ISO 9001:2000• Member of REC • Founding member of Supplier Diversity Europe• Winner of the 2008 Recruiter Awards

Group Worldwide Locations

Spring Technology Overview

Human Capital Resource Provider

• Time & Material contract solutions• Permanent solutions• Project solutions

• 2007 sales of 263.8m• Supplying 2184 contractors • Supplying over 800 perm

candidates• 491 Spring Technology

employees

Strategic Market Focus

•Technology•ERP•Telecommunications•Networking•Billing systems

• 14 Spring Technology offices worldwide • Trading in 74 countries

Spring Technology Sales

Geographical Reach

Why Spring Technology?

2008 Recruiter awards winner

'Best IT Recruitment Firm'

Established delivery model

2008 REC's 'IT Contractor of the Year'

Dedicated compliance team

Contractor portal

Reputation and professionalism

25 years market knowledge

Specialist in global IT/Telco recruitment

Our People

Back Office Support Interface

Technical Specialists

Executive Sponsor

Resource Team

Additional Group Locations

Dedicated Account Manager

Client

Multi Brands With Specific

Skill Set

Client focused solutions delivered through a dedicated, experienced team.

Employed Consultants

• Employed Consultant• Individual supplied by Spring Technology to a client

as an alternative to a contractor or permanent member of staff

• 6 month minimum term / 2-10 weeks to recruit (lead time)

• Client value proposition• More cost-effective than contract supply• Technically and competency assessed prior to

engagement• Offer protection against European Employment Law• Can be delivered offsite• Fixed daily rate card• Greater continuity than contingent workers – retained • knowledge• Potential alternative to headcount issues• Try before you buy (temp to perm)

Delivery

• Individual replacement

• Pool of resource (‘unmanaged team’)

• Managed Service (‘managed team)

• Migrations

Our Services

Offshore Services

Perm. Employe

es

Managed

Services

Fixed Term

Employees

Contingent Workers

Offshore Services

Perm. Employe

es

Managed

Services

Fixed Term

Employees

Contingent Workers

EmployedConsultants

• Structured into client or niche focused teams

• Delivering against service level agreements (SLA)

• Dedicated Contractor Migration & Referral Payroll team

• People, processes and systems that make Spring Technology one of the the leading providers of IT contractor services in the UK

• Client and Contractor Portal to automate process

• Compliance with all relevant legislation

• Market information and consultation to position our clients at the forefront of the war for talent

Contract Resourcing Services

Our Services

• One of UK’s perm IT recruitment firms with over 30 years’ experience

• Supply to a range of clients from SMEs to blue chip organisations

• Compliant with all relevant legislation and HR best practice

• Commitment to Employer Brand

• Award Winning:

• Winner of 'Best IT Recruitment Firm' at the Recruiter Awards for Excellence 2008

• Short listed for Computing Awards for Excellence 2006

• HBOS campaign won best 'Integrated Campaign of the Year in Recruitment' at The Computing Awards for Excellence 2004

• Computing Awards Recruitment Advertisement of the Year 2002

• Best Advertisement in Information & Technology – RAD Awards 2001

• UK IT Recruitment Service of the Year – Computing Awards for Excellence 2001/2002

• Network Recruitment Consultancy of Year – Networking Industry Awards 2001/2002

Permanent Recruitment

Our Services

Job Category

• Programme/Project Management• Architecture/Design• Service Delivery/Support• Database Administration/Development• Consulting• QA/Testing• Software/Systems Development• Systems/Network Engineering• Business/Systems Analyst• Security• Systems Administration

Skills

• CRM/ERP consultants• E-Commerce • Networking e.g. VOIP Cisco• Middleware• Unix • .Net• Oracle• SAP• Application• Java• Windows

Job Category & Skills - IT

Job Category and Skills - Telecoms

Job Category

• N/W Performance and Management Engineers

• Project Managers• Design Consultants• Network Architects• Installation & Test Engineers• Network Managers• Voice and Data Support Engineers• Operations and Maintenance

Engineers• Voice and Data Consultants

Skills

• PDH, SDH, DWDM• VoIP, ATM/Frame Relay• Call Centre - IVR/CTI• Voice & Contact Centre• Network & Security• CRM Billing EAI• Voice & Data• Billing Systems• Mobile Apps• Ericsson Open

Shared Risk Partnership

Pricing & Management

Models

Out-sourcingNon CoreProjects

MilestonePricing

Packages

Added ValueCompliance Project Teams

Standard Service

Time & Materials Payroll Rapid Deployment

Value - R

iskValue Spectrum of Solutions

To support its contractors and ensure that they are retained, especially for strategically important projects, Spring Technology has a Contractor Care Programme. This provides contractors with an extensive range of benefits and services, and helps to maintain continuity during their assignments.

• Contractor Charter

• This establishes Spring Technology’s commitment to deliver a measurable service and is monitored by Contractor Care Managers, who ensure that all contract renewals and issues are brought to clients’ attention at an early stage. It guarantees, among other things; prompt payments & monthly contact whilst on assignment etc.

• Value Added Services

• These include discounts on training, a contractor care hotline, financial/tax advice and, specifically for internationally-based contractors, assistance with flights, accommodation and health and legal issues.

• The Care Pack

• This provides all of the practical information which contractors, especially first-timers, need whilst on assignment including legal obligations.

• Loyalty Programme

• This rewards contractors with prizes, including payments for referrals and greater discounts on training, dependent upon length of service.

Contractor Care

Online contract management and etimesheets, increasing accuracyContractor portal

Online management of Pre-Employment Screening information auditable by the clientRecruitment portal

Over 500 online technical testsScreening & technical testing

Quarterly market trends analysis and reporting including scarce skills and legal updates. Assistance in bidding for new projectsMarket research

Our compliance team ensures adherence to all relevant fiscal and legal obligationsCompliance

Hiring manager training including competency based interview techniques and employment law. recruitment health checks and auditsConsultancy services

Contractor & hiring manager satisfaction monitoring and reportingQuality management

Plan and run complete permanent recruitment campaigns, working with our retained advertising agency and securing media discountsCampaign management

Candidate diversity monitoring and reportingDiversity monitoring

Design and management of the assessment of groups of candidates. Focus on work-related activities, technical and soft skillsAssessment centres

Our range of services will deliver cost efficiencies and minimise risk, giving you competitive advantage.

Value Added Services

Testimonials

 “I was first introduced to Spring Technology three years ago and was immediately impressed with their enthusiasm and desire to understand our company and our requirements. Within days we were interviewing strong candidates that matched our expectations and before long we were able to grow our team. During the past three years Spring Technology has worked hard; developing our relationship and assisting with departmental infrastructure as we’ve continued to grow. Consequently, through the success of the candidates which have come via Spring Technology, they have been rewarded with our exclusivity.” - Damon Goodrich, Group IT Manager, Acorn Mobility Services, Bradford (Long Term Client)

 “Spring Technology has been a success for FabTrol because from the outset, they were committed to understanding the specific requirements of our organisation and were dedicated to sourcing the right candidate, rather than just selling any candidate like other recruitment organisations tried to do. I was also comfortable proceeding with a single supplier agreement with Spring Technology, as they have a large candidate database and wide ranging marketing resources.”

 - Simon Parkinson, Director of Development, FabTrol Systems, Bradford (Recent New Client)

 “Working with Spring Technology has been extremely rewarding and pleasurable. Out of 2 vacancies we have been rewarded with 2 first class full time employees.  Spring Technology listened and interpreted our requirements exactly; carefully screening all candidates and submitting only the ones which they believed would tick all boxes for us. It is difficult in an extremely fast moving business like ours to allocate the time to screen all applicants in order to find that 'nugget of gold': Spring Technology are our gold hunters and never let us down!!“

 - Debbie Astley, Head of IT, LA Fitness, Doncaster (Regular Client)

Contact us

Hannah Thorpe Recruitment Consultant

27th floor, Alpha Towers, Suffolk Street, Birmingham, B1 1TT

T: +44 (0)121 252 3440F: +44 (0) 121 788 6831E: hannah_thorpe@spring.com

W: www.spring-technology.com