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Illinois State Bar Association 424 S. 2 nd Street 20 S. Clark, Suite 900 Springfield, IL 62701-1779 Chicago, IL 60603-1802 (217) 525-1760 (312) 726-8775 (800) 252-8908 (800) 678-4009 Spring 16 ISBA’s Practice Toolbox Series: Promoting Your Firm with the Power of Social Media

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Page 1: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Illinois State Bar Association

424 S. 2nd Street 20 S. Clark, Suite 900

Springfield, IL 62701-1779 Chicago, IL 60603-1802 (217) 525-1760 (312) 726-8775 (800) 252-8908 (800) 678-4009

08 Fall  

Spring   16

ISBA’s Practice Toolbox Series: Promoting Your Firm with the

Power of Social Media

Page 2: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

ISBA’S PRACTICE TOOLBOX SERIES Promoting Your Firm with the Power of Social Media

Presented by the Illinois State Bar Association

LIVE WEBINAR TUESDAY, JUNE 21, 2016

12:00 – 1:00 P.M.

1.0 HOUR MCLE CREDIT, INCLUDING 1.0* HOUR PMCLE CREDIT Websites, blogs, and social media sites are supplementing traditional business development methods for more and more lawyers. But it's hard to break into this new territory if the terminology sounds like Greek to you (or you don't even know where to begin). This one-hour live webinar** untangles the answers to important questions, such as: What is S.E.O and do you need it? How do you find a website designer and what will you need to provide them to get started? Find out whether online marketing is for you! Program Speaker: Debbie Foster, Affinity Consulting Group, Florida Stephen Fairly, The Rainmaker Institute, Arizona

*Professional Responsibility MCLE credit subject to approval **Webinar slides are viewed through your computer screen and audio is heard through your computer speakers (Internet connection required – Firefox or Chrome are recommended)

FOR MORE INFORMATION AND TO REGISTER, PLEASE VISIT: http://onlinecle.isba.or g

ABOUT THE SPEAKERS: Debbie Foster is a nationally recognized thought leader on efficiency and innovation in professional legal organizations. Her 20+ years of experience, combined with a mix of strategic management and strong leadership skills, has enabled Debbie to develop a unique ability to work with law firms and legal departments through the ever changing legal services delivery landscape. Debbie is very active in the Law Practice Division of the American Bar Association, and is currently serving on the Publication Board. She was the Chair of ABA TECHSHOW 2010 and remains very active in TECHSHOW. Debbie is also very active in Local and State Bar Associations as well as the Association of Legal Administrators, and she regularly speaks on topics relating to technology, management, finance and marketing of a law firm. Stephen Fairly is the CEO of The Rainmaker Institute, the nation’s largest law firm marketing company specializing in lead conversion for small to medium size law firms. Over 10,000 attorneys nationwide have benefited from learning and implementing the proven marketing and lead conversion strategies taught by The Rainmaker Institute, LLC. He works exclusively with attorneys to find new clients fast using online and offline legal marketing strategies and to convert more prospects into paying clients using automated marketing and by fixing their follow up systems. Stephen is a nationally recognized law firm marketing expert and the international best-selling author of 12 books, a library of cutting edge webinar programs, and 10 audio and video training programs.

Page 3: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Stephen FairleyThe Rainmaker Institute

Promoting Your Firm with the Power of Social Media

Debbie FosterAffinity Consulting Group

Page 4: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Managing Partner of Affinity Consulting Group, the largest management and technology consulting firm focusing on lawyers in the US.

Nationally recognized thought leader on efficiency and innovation in professional legal organizations

Frequent speaker on topics related to finance, management and technology use in law firms

Chair of ABA TECHSHOW 2010

www.AffinityConsulting.com

Page 5: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

CEO of The Rainmaker Institute—the nation’s largest law firm marketing company that specializes in helping law firms grow their business

Coached, trained and spoken to more than 18,000 attorneys

Nationally recognized expert on social media and content marketing for lawyers

Academically trained as a Clinical Psychologist

International best-selling author of 12 books and 10 audio learning programs

World traveler: Visited over 44 countries and taken 15 cruises

www.TheRainmakerInstitute.com

Page 6: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Top 6 ways to use Facebook

Using Facebook to generate qualified leads

Comparing Google PPC with Facebook PPC

8 steps to jumpstart your presence on LinkedIn

Basics of Search Engine Optimization

Fixing Your NAP

Page 7: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Statistics on

1 Billion Daily Active Users!

8 Billion Videos Watched Daily!

162 Million Active Users in US!

20 Million New Users Each Month!

FACEBOOK

1.5 BILLIONIn 2016

Page 8: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

From what?

Car accident?

Work accident?

Nursing home abuse?

Prescription drugs?

Did they have a will?

Do they need a probate attorney?

How many will…

Get a DUI / DWI?

Get divorced?

File for SSDI?

Start a business?

Get sued?

File a bankruptcy?

Have an employment issue?

Page 9: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

FACEBOOK

1. Promote Achievements

2. Drive Traffic to Your Website

3. Current Events & Articles of Interest

4. Get More Reviews

5. Remarket Website Visitors

6. Get More Leads

How To Use Facebook

Page 10: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 11: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 12: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 13: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 14: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 15: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 16: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 17: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Someone visits your website…but doesn’t contact you.

Then they log onto Facebook

Your ad shows up!

Remarket Website Visitors

Page 18: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Get More Leads!

Facebook Ads to Generate Leads

3M small businesses spent $$$ on ads!

That’s a 50% increase over last year!

FACEBOOK

Page 19: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

1. Cost Per Click Going Up

2. Competition sees your every move!

3. Click Fraud is a Problem!

4. Conversion Rate is Mixed

1. Cost Per Lead is Lower than Google’s Pay Per Click!

2. Competition will NEVER see your ad!

3. Click Fraud doesn’t exist

4. Conversion rate is less than Google PPC

Page 20: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Ways To Target Facebook UsersLocation (down to the city)

Age, sex, relationship status

Likes & Interests

Educational Level

Custom Audiences

Lookalike Audiences

School they are attending

Connections: Friends, Groups

Fan Pages they “Like”!

Groups they are a part of!

Name of Company where they work

Geofencing their location

FACEBOOK

Page 21: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

FACEBOOK

Page 22: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

FACEBOOK

Page 23: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Statistics on The most widely used business networking site Since 2003 has grown to over 430 Million active users 120 Million users in the USA Another 1 Million people join every 6 days! Average of 22 Million unique visitors per month! Average household income is $109,000 70% of buyers use LinkedIn to check out referrals!

Is this a demographic you want to reach?

LINKEDIN

References for all statistics can be found at: http://bit.ly/lrK4J

Page 24: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

1. Create a comprehensive profile

Keyword load your title

LINKEDIN

Don’t Use These Titles:• Shareholder • Member• Partner• Counselor At Law• Of Counsel• Owner

Page 25: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

2. Fill Out All Your Work History & Keyword Load It!

You want to describe your practice, but focus primarily on:• The kinds of clients you want to work with • The types of professionals you look to refer clients to

and receive referrals from • Case studies • Results you have achieved for your clients

Page 26: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

3. Connect with People You Already Knowhttp://bit.ly/linkedin2016

Page 27: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

4. Give Recommendations and Endorsements Then Ask for Them

Page 28: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 29: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Ask Colleagues to Endorse Your

Skills

Page 30: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

LINKEDIN

5. Update Your

Profile Weekly

Page 31: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Content from a blog post you’ve written A snippet from an article you’ve read Tell them about a new case you’re handling A new project you’re working on A “win” you’ve had for your client A seminar you’re going to or giving A networking event you are attending

Page 32: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

6. Monitor Who Is Looking At Your Profile Every Week

Page 33: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 34: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally
Page 35: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

7. Join groups for attorneys, referral sources & prospects

There are 2 million groups on LinkedIn!

Another 8,000 groups are added every week!

Average user belongs to 7 LinkedIn groups

Join several based on your interests to get a flavor

Comment on people’s posts, then start adding your own

Page 36: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Connect Directly with Potential Referral Sources and Former Clients

Page 37: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Don’t make the lunch a “pitch fest”

Listen 80% / Talk 20%

Ask to put them on your monthly newsletter list

Try to define a “next step”

8. Invite them to Lunch!

Page 38: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

SEO: Fix Your Name, Address, Phone (NAP)

• Only 3 positions in Google Maps/Local

• Above the organic listings

• Often the only results people look at because they are ‘above the scroll’

Page 39: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

SEO: Fix Your Name, Address, Phone (NAP)• Everything MUST

be exactly the same!

• Have you moved? • Changed numbers?• Tracking numbers?

Page 40: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Consistent Information Helps Rank•123 Main Street, Suite 101•123 Main Street, Suite 101•123 Main Street, Suite 101•123 Main Street, Suite 101•123 Main Street, Suite 101•123 Main Street, Suite 101

Varied Information Hurts Rank•123 Main Street, Suite 101•123 Main St, Suite 101•123 Main St., Suite 101•123 Main St., Ste 101•123 Main St., Ste. 101•123 Main St., #101

SEO: Fix Your Name, Address, Phone (NAP)

Page 41: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

Top Directories

SEO: Which Directories Matter Most

Page 42: Spring$ 16 - Amazon S3 · largest law firm marketing company that specializes in helping law firms grow their business Coached, trained and spoken to more than 18,000 attorneys Nationally

www.RainmakerRetreat.com

www.AffinityConsulting.com