sponsorship prospectus · lead generation showcase your solutions while driving business growth and...

Sponsorship ProspectusMay 12–14, 2020 | MGM Grand Hotel & Casino, Las Vegas, NV

Why Invest in Sponsoring

Why InvestEXPERIENCE.MEDALLIA.COM 2

Face To Face EngagementJoin the best of the best in the industry. By sponsoring Experience, we help you connect with over 3,000 prospects and customers from every industry from around the globe.

Lead GenerationShowcase your solutions while driving business growth and revenue. This year’s event is shaping up to be twice as big as 2019, giving you twice the opportunities to impact your company’s bottom line.

Thought LeadershipInspire new ways to think big, educate your prospects in the early stages of the buying cycle, and position your brand as the category leader in front of the brightest minds in CX and EX.

Reach Decision Makers & InfluencersFrom trailblazers to newcomers, Experience ‘20 is the premier CX and EX conference and the place to be when it comes to building and deepening relationships that translate into new partnerships and sales.

EXPERIENCE.MEDALLIA.COM 3

28%

18%

26%

30%Includes customers, prospects, partners

Director

VP / C-Level

Manager

Other

Expected 2020 Experience Attendance

3,000+2 0 1 9 AT TE N DA N C E BY

Job Title

By The Numbers

Telecom, Media & Tech Public Sector

Energy & Utilities

Financial Services & Insurance

B2B

OtherRetail

Hospitality, Travel & Restaurant

Healthcare

2 0 1 9 AT TE N DA N C E BY

Vertical

17%24%

3% 12% 6% 3%

18% 2% 15%


Sponsorship Levels


Experience Zone

• 20x20 Turnkey Booth

• 6 Lead Retrieval Devices

Conference Passes

• 20 Full Conference for Staff

• Unlimited Full Conference for Customers & Prospects

• Option to Purchase 20 Additional Passes for Sponsor Staff at $895/Each

Thought Leadership & Exposure

• 45 Minute Breakout Speaking Session with Customer (2)

• Participation in Meet the Experts (5)

• Private Meeting Room Space

• Exclusive Sponsorship of Executive Track

Additional Benefits

• Dedicated Hospitality Suite at Experience Party

Branding & Comms

• Logo & Name on Experience Homepage

• Logo & Name on Experience Sponsors Page

• Mobileapp Inclusion (Sponsor Page)

• Inclusion on Email Footer for Pre-Event Attendee Communication

• Inclusion on Email Footer for Post-Event Attendee Communications

• Logo on Digital Signage Within Conference Space

• Logo on Sponsor Slide in Keynote

• Social Media Promotion of Breakout Track - 2 Tweets

• Access to Social Media Kit

• Option to Include Swag at Welcome Desk

• Sponsorship of Wednesday Night Experience Party, Hosted by Medallia

Diamond

Invitation Only

Post-Conference

• Attendee List with Names, Job Titles, Company Names, and Contact Information (Phone and Email) for Opted-In Contacts

• Logo Inclusion in Post-Event eBook

• Content Highlight in Post-Event eBook

Sponsorship Levels


Titanium

Cost $250K

Experience Zone



Conference Passes


• 30 Full Conference for Customers & Prospects






Branding & Comms

• Logo & Name on Experience Homepage







• Social Media Promotion of Breakout Track - 2 Tweets


• Option to Include Swag at Welcome Desk

20% off when signed by 12/31/2019



Post-Conference

• Attendee List with Names, Job Titles, Company Names, and Contact Information (Phone and Email) for Opted-In Contacts



Sponsorship Levels


Experience Zone



Conference Passes



• Option to Purchase 10 Additional Passes for Sponsor Staff At $895/Each





Branding & Comms







• Social Media Promotion of Breakout Track - 1 Tweet


• Option to Include Swag At Welcome Desk

Platinum

Cost $185K

Post-Conference

• Attendee List with Names, Job Titles, and Company Names






Sponsorship Levels


Experience Zone

• 10 X 10 Turnkey Booth


Conference Passes





• Participation in Meet The Experts (2)

Branding & Comms







Gold

Cost $125K




Post-Conference

• Attendee List with Job Titles and Company Names


Sponsorship Levels

EXPERIENCE.MEDALLIA.COM 9Sponsorship Levels

Experience Zone

• Turnkey Pod

• 1 Lead Retrieval Device

Conference Passes:



• Option to Purchase 4 Additional Passes for Sponsor Staff At $895/Each


• Participation In Meet The Experts (1)

Branding & Comms





• Logo on Sponsor Slide In Keynote


Post-Conference:

• Attendee List with Company Names

• Logo Inclusion In Post-Event eBook

Conference Passes




Branding & Comms





Post-Conference


Silver BronzeCost $50K Cost $10K




EXPERIENCE.MEDALLIA.COM 10Sponsorship Levels

Experience Zone

• 10 X 10 Turnkey Booth


Conference Passes



• Option To Purchase 8 Additional Passes at $895/Each



Branding & Comms

• Logo & Name on Experience Sponsors Page (Listed as Gold Sponsor)





• Access To Social Media Kit

First Time Sponsorship

Cost Available Upon Request

Post-Conference

• Attendee List with Job Titles And Company Names



Sponsorship LevelsDiamondInvitation

Only

Titanium $250k

Platinum $185k

Gold $125k

Silver $50k

Bronze $10k

# Available 1 2 4 15 15 Unlimited

Experience Zone

Booth Space 20x20 10 x 20 Turnkey 10 x 10 Turnkey 10 x 10 Turnkey Turnkey Pod

Lead Retrieval Devices 6 4 3 2 1

Conference Passes

Full Conference Badge - Staff 20 16 12 8 2 1

Full Conference Badge - Customer or Prospect Unlimited 30 20 10 5 2

Option to Purchase Additional Badges at $895 (EB rate) 20 15 10 8 4 4


45 Minute Breakout Speaking Session with Customer 2 1 2

Participation in Meet the Experts (# of people) 5 4 3 2 1

Private Meeting Room Space

Exclusive Sponsorship of Executive Track

Branding & Communications

Logo & Name on Experience Homepage

Mobile App Inclusion (Sponsor Page)

Sponsorship Levels

Sponsorship Levels


Sponsorship LevelsDiamondInvitation

Only

Titanium $250k

Platinum $185k

Gold $125k

Silver $50k

Bronze $10k

Branding & Communications

Inclusion on Email Footer for Pre-Event Attendee Communications

All All All Limited Limited

Inclusion on Email Footer for Post-Event Attendee Communications

All All All Limited Limited

Logo on Digital Signage within conference space

Logo on Sponsor Slide in Keynote

Social Media Promotion of Breakout Track3 Tweets 1 LinkedIn

2 Tweets 1 Tweet

Access to Social Media Branding Kit

Logo Inclusion in Post-Event Experience eBook

Content Highlight in Post-Event eBook

Swag Included at Welcome Desk

Post Conference

Attendee List (Company Names)

Attendee List (Job Titles)

Attendee List (Individual Name)

Attendee List (Email, Phone Number - Opted in Contacts)

Sponsorship Levels

Sponsorship Levels


A La Carte Cost # Available

Sponsored VIP Breakfast or Lunch (Day 1 Or 2) $20,000 4

Private Meeting Room Space $15,000 4

Mobile App Welcome Screen $15,000 1

Mobile App Push Notification $10,000 4

45-Minute Speaking Slot with Customer $50,000 SOLD OUT

20-Minute Speaking Session in Experience Zone $20,000 4

Hotel Key Card Branding $20,000 1

Digital Signage $7,500 4

Customer Lounge (Day 1 & Day 2) $30,000 2

Customer Day Workshop $25,000 1

Day 1 Breakfast Branding $10,000 1

Day 1 Lunch Branding $15,000 1

Day 2 Breakfast Branding $10,000 1

Day 2 Lunch Branding $15,000 1

Lanyards Branding $25,000 1

Coffee Bar Sponsorship $10,000 4

Seatdrop in Keynote $15,000 2

Turnkey Pod $15,000 10

Turnkey Booth (10x10) $25,000 5

A La Carte

A La Carte Pricing


Sponsorship Agreement

EXPERIENCE.MEDALLIA.COM 15Sponsorship Agreement

Sponsorship AgreementCompany Name:

Contact Name: Title:

Mailing Address: Contact Email: Phone:

Level of Sponsorship:

Bronze ($10K) Silver ($50K) Gold ($125K) Platinum ($185K) Titanium ($250K) Diamond (Invitation Only)

Billing Contact:

Billing Contact Email:

Billing Contact Phone:

Mailing Address:

Purchase Order #:

This Sponsorship Agreement is subject to the Terms & Conditions on pages 9 to 11. Once a contract is signed and received, it is considered binding and non-refundable. Note that exhibit space will be assigned based first on your sponsorship level and next on the order the contract is received within that sponsorship level.

Email Sponsorship Agreement to: [email protected]

Sponsor Signature

Printed Name

Date

Sponsorship Agreement


The Experience 2020 conference (the “Event”) is scheduled to occur from May 12-14, 2020 at the MGM Grand Hotel & Casino Las Vegas. Medallia, Inc. (“Medallia”) reserves the right, at its sole discretion, to change the site, hours or dates of the Event. Medallia will attempt to notify Sponsors of any such changes as far in advance as possible.

APPLICATIONS: All applicants for exhibit space, speaking sessions or general sponsorship (hereinafter “Sponsor”) must agree to this Sponsorship Agreement (“Agreement”). Once this Agreement is accepted by Sponsor (whether electronically, click- through or otherwise) and received and accepted by Medallia, it is considered binding and fees are non-refundable. Medallia reserves the right, at its sole discretion, to decline acceptance of this Agreement.

PAYMENT: Medallia will invoice Sponsor for the fees as-sociated with the sponsorship for the Event (“Sponsorship Fee”). Payment is due net 30 days from the invoice date. Except as otherwise set forth herein, the Sponsorship Fee is nonrefundable and non-cancelable. Medallia reserves the right to revoke or prevent Sponsor’s Event participa-tion in the event of non-payment.

DISCOUNT CODES: Sponsor may not use discount codes provided by Medallia for Sponsor’s customers to discount the cost of Experience tickets for Sponsor’s em-ployees or vice versa.

CANCELLATION: In the event Sponsor wishes to cancel all or part of its participation in the Event, Sponsor must send notice of cancellation in writing to [email protected]. Sponsor shall be liable for one-hundred percent (100%) of the total Sponsorship Fee. Sponsor is responsible for payment of the Sponsorship Fee irrespec-tive of the reason for Sponsor’s cancellation. In the event of cancellation by Sponsor, Medallia reserves the right to use or resell Sponsor’s canceled Event participation. Medallia’s re-allocation of Sponsor’s Event participation shall not excuse Sponsor from payment of the Sponsorship Fees

assessed hereunder. Medallia reserves the right to cancel the Event or to terminate this Agreement for any reason at any time upon written notice to Sponsor. Upon cancella-tion or termination by Medallia, Medallia’s sole liability to Sponsor, and Sponsor’s exclusive remedy, shall be a re-fund of the Sponsorship Fees paid by Sponsor under this Agreement.

USE OF MEDALLIA MARKS: Sponsor agrees not to use any trademarks, trade names, logos, slogans or other intellectual property owned by Medallia or its affiliated or subsidiary companies (“Medallia Marks”), except as permitted in, and in accordance with, Medallia’s Brand Guidelines, which shall be distributed to Sponsor two months prior to the Event. In its sole discretion, Medallia may withhold or withdraw permission to display items or distribute souvenirs, advertising or any other material containing the Medallia Marks. Sponsor may not issue any announcement or press release regarding the Event, or Sponsor’s participation in the Event, without the prior written consent of Medallia.

ATTENDEE LIST: Medallia will provide Sponsors with access to the Experience attendee list. Sponsors will re-ceive a limited list with the attendees’ company and title. TItle, Diamond, and Platinum Sponsors will receive a list to include company name, job title, full name, and con-tact information for those opted-in. All other sponsors will receive limited information. Sponsors may not sell lists or share lists with third parties, other than with Sponsor’s service providers (such as an email marketing tool) for Sponsor’s own use and communication.

NO ENDORSEMENT: Sponsor will not state or imply that its products or services are endorsed by Medallia or Medallia’s affiliated or subsidiary companies and no ap-proval by Medallia or any of its affiliated or subsidiary com-panies of any of Sponsor’s content or participation in the Event will be deemed an endorsement. Sponsor shall not contact any attendee until after the Event has concluded.

BOOTH SPACE AND ARTWORK: When the booth map becomes available, Sponsor will be eligible to select a booth (placement in the booth selection queue is based in part on the date and time this Agreement is accept-ed by Medallia and payment is received plus any oth-er criteria as determined solely by Medallia). Sponsor shall submit artwork no later than May 1, 2020. Medallia team will review artwork and approve within 48 hours. If there are any needed changes the Medallia team will notify Sponsor within 48 hours, and Sponsor will have 48 hours to make any changes.

SELECTION OF BOOTH SPACE: Medallia will provide Sponsor with a map of the Event space by April 20 and Sponsor will select a Booth Space within 10 days of re-ceiving the map.

USE OF EVENT/BOOTH SPACE: Sponsor shall not as-sign, lend, or share Sponsor’s event space. Sponsor shall not promote any other person or entity, or any products other than Sponsor’s, without Medallia’s prior written con-sent. “Promote” includes signage, products, demos, pre-sentations, giveaways, and any other marketing pieces. Sponsor must confine all demonstrations, promotional activities, and representatives to Sponsor’s predesignat-ed Event space. No signs, literature, collateral, equipment, furniture, or promotional items may be placed, distribut-ed or posted outside of the Sponsor’s designated Event space.

BOOTH INSURANCE: If Sponsor elects to use booth at the Event space, Sponsor shall maintain insurance poli-cies providing at least the following coverage and will pro-vide Medallia with a certificate of insurance:

• General liability — $1,000,000 per incident;

• Employer’s liability — $1,000,000 per incident;

• Automobile Liability — $500,000 per incident; and Evidence of Worker’s Compensation.

Sponsor further agrees to add the owner of the Event space as an additional insured on Sponsor’s insurance policy.

Terms & Conditions

Terms & Conditions

EXPERIENCE.MEDALLIA.COM 17Terms & Conditions

BREAKOUT SESSIONS: If Sponsor purchases a break-out session(s) (each, a “Session”) as part of the sponsor-ship package, Sponsor must deliver draft of content for the Session by Feb 22 for review and approval, and final content by May 6. Late submission or submission of in-complete content for a Session will result in forfeiture of such Session or demotion to a more suitable package which excludes the session. Failure to reach agreement with Medallia on the content to be presented will result in demotion to a lesser package. Content must include refer-ence to one or more of Sponsor’s customers.

FORCE MAJEURE: Medallia shall not be responsible for any loss or damage resulting from failure to perform under this Agreement or to conduct the Event as currently sched-uled in whole or part as a result of riot, strike, civil disorder, act of war, failure of facilities, earthquake, storm, fire, flood, or other acts of God, or any reason of any kind whatsoever beyond the reasonable control of Medallia. In such event, Medallia will make reasonable efforts to reschedule the Event. Notwithstanding any other terms or conditions of this Agreement, should it ultimately be impossible to hold the Event due to a force majeure event, Medallia may re-tain or will be due such portion of the Sponsorship Fee as necessary to compensate Medallia for expenses reason-ably incurred up to the time the force majeure event oc-curred. All payments in excess of such expenses shall be refunded.

CONDUCT OF SPONSOR: Sponsor shall conduct its Event participation in a professional manner so as not to be objectionable to Medallia, other Sponsors or partici-pants, or the public. Medallia reserves the right to restrict or prohibit exhibits or content which, because of noise, method of operation, content, or any other reason, are ob-jectionable or otherwise detract from or are out of keeping with the character of the Event as a whole. Medallia may prohibit installation or request removal or discontinuance of any exhibit or promotion that, if continued, deviates

substantially from the design and description approved in advance by Medallia. Medallia and the venue reserve the right to close, remove or require changes in any exhibit or to remove any of Sponsor’s personnel, agents, repre-sentatives, independent contractors, invitees or guests who are deemed detrimental to Medallia, the Event, other sponsors, the venue, or the public. Sponsor shall not dis-tribute any giveaways, prizes or collateral that would be considered potentially dangerous or destructive. Sponsor shall not schedule or host events during Experience which conflict with Medallia programming. If Sponsor or its representatives fail to observe the terms and condi-tions of this Agreement, or, in the opinion of Medallia, con-duct themselves unethically or detrimentally to Medallia, Sponsor may be dismissed from Event without refund or other appeal.

COMMUNICATIONS BY SPONSOR: Sponsor’s commu-nications using any Event participant contact list that may be provided by Medallia must be approved by Medallia.

LIMITATION OF LIABILITY: Medallia shall in no event be liable for any indirect, incidental, special or conse-quential damages, or damages for loss of profits, rev-enue, data, or use, incurred by Sponsor, whether such action is in contract or tort, even if Medallia has been advised of the possibility of such damages. Medallia’s entire liability for damages hereunder shall in no event exceed the Sponsorship Fee paid by Sponsor under this Agreement.

NO ASSIGNMENT: The rights granted by this Agreement are personal in nature. Sponsor may not assign this Agreement to any third party without the prior written consent of Medallia.

AUTHORIZATION: By accepting this Agreement you are authorizing Medallia to provide contact information includ-ing your address, phone number, fax number and contact

person to any service vendor contracted to conduct work for the Event.

GOVERNING LAW; JURISDICTION: This Agreement and all matters arising out of or relating to it shall be governed by the procedural and substantive laws of the State of California. Any legal action relating to this Agreement shall be instituted in Santa Clara, California.

WARRANTY: Sponsor warrants that it has the authority to enter into this Agreement; that its participation in the Event will not violate any other agreement or understand-ing between Sponsor and a third party; that Sponsor will reimburse Medallia for any losses Medallia incurs resulting from any damage to the personal property of, or any per-sonal injury to, Medallia, the Event location owner, or any of their employees or contractors in connection with the Event; that no materials provided by Sponsor in connec-tion with the Event will infringe or misappropriate any third party’s rights; and that Sponsor will comply with all appli-cable federal, state and local laws and regulations in con-nection with its obligations under this Agreement and its conduct in connection with the Event.

INDEMNITY: Sponsor will indemnify and hold Medallia, Sponsor will indemnify and hold Medallia, its parent, affili-ated and subsidiary companies (the “Indemnified Parties”) harmless for and from any alleged or actual claim for any costs, losses, or fines, penalties, or expenses (including reasonable attorneys fees) arising from or related to: (1) any damages to real or personal property, or personal injury to any person, directly or indirectly caused by Sponsor or Sponsor’s employee or contractor in connection with the Event; (2) any failure to comply with any applicable feder-al, state, and local laws and regulations related to the col-lection, use, sharing, disclosure and storage of personal information; and (3) any claim that the Indemnified Parties’ use of any content provided by Sponsor for the Event in-fringes or misappropriates any third party’s intellectual

Terms & Conditions (continued)


property, publicity, privacy, confidentiality or other right, provided that in no event will the Indemnified parties’ ap-proval or use of Sponsor’s products or any other materi-als provided by Sponsor for the Event, or the Indemnified Parties’ approval of Sponsor’s use of Event marks, affect the Indemnified Parties’ right of indemnification as de-scribed in this paragraph. This provision will survive the termination or expiration of this Agreement.

NO PARTNERSHIP OR AGENCY: Nothing in this agree-ment is intended to, or will be deemed to, establish any partnership or joint venture between any of the parties, designate any party as the agent of another party, nor au-thorize any party to make or enter into any commitments for or on behalf of any other party.

PERMISSION TO USE MATERIALS: Sponsor grants Medallia and its employees, agents, contractors or rep-resentatives permission to use, reproduce, combine with

other works, and publish worldwide in all media, Sponsor’s trademarks, product names or descriptions and logo(s) and any materials Sponsor provides for the purpose of, or as result of, Sponsor’s participation in Event, including, without limitation, posting on websites, or publishing in other print or electronic media, brochures, newsletters, advertisements, and magazines. Medallia may edit mate-rials only as necessary to conform them to a given media, e.g., changing the size of an image, but will not modify Sponsor’s trademarks or logos in any other way without Sponsor’s prior written consent.

CONFIDENTIALITY AND AUTHORIZATION: This Agreement, its terms and the Event are confidential un-til publicly announced by Medallia. Sponsor may not disclose the existence of this Agreement or the terms of this Agreement to any third party without Medallia’s prior written consent. Sponsor hereby authorizes Medallia to provide Sponsor’s contact information including address,

phone number, fax number and primary contact person in-formation to the Medallia events and marketing team, and any Medallia vendor contracted to conduct work for this Event, as well as to the Event location owner and its em-ployees, agents and contractors.

ENTIRE AGREEMENT: This Agreement constitutes the complete agreement between the parties and super-sedes all prior or contemporaneous agreements or repre-sentations, written or oral, concerning the subject matter hereof. This Agreement may not be modified or amended except in a writing signed by a duly authorized represen-tative of each party.

Terms & Conditions

Terms & Conditions (continued)

sponsorship prospectus · lead generation showcase your solutions while driving business growth and...

Documents