space human factors engineering gap analysis project final

65
Space Human Factors Engineering Gap Analysis Project Final Report Cynthia Hudy Lockheed Martin Barbara Woolford NASA Johnson Space Center Habitability and Human Factors Branch June 30, 2006

Upload: others

Post on 05-May-2022

5 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Space Human Factors Engineering Gap Analysis Project Final

Space Human Factors Engineering Gap Analysis Project Final Report Cynthia Hudy Lockheed Martin Barbara Woolford NASA Johnson Space Center Habitability and Human Factors Branch

June 30, 2006

Page 2: Space Human Factors Engineering Gap Analysis Project Final

ii

Page 3: Space Human Factors Engineering Gap Analysis Project Final

TABLE OF CONTENTS

ACKNOWLEDGEMENTS……………………………………………………………………... iv ACRONYMS…………………………………………………………………………………….. v LIST OF TABLES AND FIGURES…………………………………………………………….vi BACKGROUND………………………………………………………………………………….1 INTRODUCTION……………………………………………………………………………….. 1 HUMAN FACTORS BACKGROUND REVIEW……………………………………………… 2 Review of Literature and Databases…………………………………………………..3 Human Factors Expert Interviews…………………………………………………….. 4 FIELD USER REVIEW…………………………………………………………………………. 4 Field User Interviews…………………………………………………………………… 5 GAP EVALUATION…………………………………………………………………………….. 5 GAP Database………………………………………………………………………….. 6 Decision Analysis……………………………………………………………………….. 7 Internal Ranking………………………………………………………………… 9 STAKEHOLDER REVIEW…………………………………………………………………….10 FINAL PRIORITIZED GAP RESULTS……………………………………………………… 11 CONCLUSIONS………………………………………………………………………………. 15 Information Presentation……………………………………………………………... 15 Anthropometric Verification Tools…………………………………………………… 16 Behavioral Health and Performance – Cognition………………………………….. 16 Acoustics Requirements and Models……………………………………………….. 16 Design and Evaluation Tools………………………………………………………... .16 Crew Scheduling Tools……………………………………………………………….. 16 Training………………………………………………………………………………….17 Function Allocation Tools and Techniques………………………………………… .17 DISCUSSION………………………………………………………………………………….. 17 Forward Work………………………………………………………………………….. 19 REFERENCES………………………………………………………………………………… 20 APPENDIX A………………………………………………………………………………….. .21

iii

Page 4: Space Human Factors Engineering Gap Analysis Project Final

APPENDIX B…………………………………………………………………………………... 25 APPENDIX C………………………………………………………………………………….. 28 APPENDIX D…………………………………………………………………………………...35 APPENDIX E…………………………………………………………………………………... 57

iv

Page 5: Space Human Factors Engineering Gap Analysis Project Final

ACKNOWLEDGMENTS This project was supported by Contract Number NAS9-02078 from the National Aeronautics and Space Administration (NASA) and conducted at the Johnson Space Center (JSC) in Houston, Texas and the Ames Research Center (ARC) in Moffett Field, California. The author would like to acknowledge the contributions of the project personnel: Jeff Beno/Lockheed Martin (LM), Charles Bowen/LM, Vicky Byrne/LM, Dan Carr/LM, Samia Chedid/LM, Erin Connell/LM, Jolene Feldman/San Jose State University Foundation, Javier Gonzalez/LM, Ron Hoffman/MEI Technologies, Chris Keller/Barrios, Danielle Smith/LM, Jody Solem/LM, Barry Tillman/LM, and Doug Wong/NASA JSC, as well as the support from the project management: Mary Kaiser/NASA ARC, Jeff McCandless/NASA ARC, and Barbara Woolford/NASA JSC. In addition, thanks go out to all the NASA JSC and ARC personnel who supplied interview comments and research questions, as well as the NASA stakeholders who helped to focus the topic areas for final selection. A final thanks to Kevin MacNeill/Wyle for the graphical representation of the gap analysis process and Craig Harvey/LM for review and comments.

v

Page 6: Space Human Factors Engineering Gap Analysis Project Final

ACRONYMS

ARC Ames Research Center BHP Behavioral Health and Performance CEV Crew Exploration Vehicle CLV Crew Launch Vehicle CM Countermeasures D&C Displays and Controls ESAS Exploration Systems Architecture Study EVA Extravehicular Activity FCS&I Flight Crew Systems and Integration FY Fiscal Year GAP Gap Analysis Project GNC Guidance, Navigation, and Control HCI Human Computer Interaction HF Human Factors HFE Human Factors Engineer HRP Human Research Program HSI Human System Interaction HSIR Human Systems Integration Requirements HSIS Human Systems Integration Standards ISS International Space Station JSC Johnson Space Center LM Lockheed Martin NASA National Aeronautics and Space Administration POP Program Operating Plan SBIR Small Business Innovative Research SHFE Space Human Factors Engineering VHMS Vehicle Health Maintenance System

vi

Page 7: Space Human Factors Engineering Gap Analysis Project Final

LIST OF TABLES AND FIGURES List of Tables: Table 1: GAP phases and deliverables…………………………………………………..... 2 Table 2: A sample of the Original Database……………………………………………..... 8 Table 3: Decision analysis objective criteria…………………………………………….… 9 Table 4: Example Structured Paragraph………..…………………………………………11 Table 5: Final prioritized GAP results………………………………………………………13 Table 6: Tasks and their relation to Human Research Program identified risks...………………………………….……………………..…………………… 15 List of Figures: Figure 1: Representation of the Gap Analysis process..................................………... 18

vii

Page 8: Space Human Factors Engineering Gap Analysis Project Final

Space Human Factors Engineering Gap Analysis Project Final Report

BACKGROUND Humans perform critical functions throughout each phase of every space mission, beginning with the mission concept and continuing to post-mission analysis (Life Sciences Division, 1996). Space missions present humans with many challenges - the microgravity environment, relative isolation, and inherent dangers of the mission all present unique issues. As mission duration and distance from Earth increases, in-flight crew autonomy will increase along with increased complexity. As efforts for exploring the moon and Mars advance, there is a need for space human factors research and technology development to play a significant role in both on-orbit human-system interaction, as well as the development of mission requirements and needs before and after the mission. As part of the Space Human Factors Engineering (SHFE) Project within the Human Research Program (HRP), a six-month Gap Analysis Project (GAP) was funded to identify any human factors research “gaps” or knowledge needs. The overall aim of the project was to review the current state of human factors topic areas and requirements to determine what data, processes, or tools are needed to aid in the planning and development of future exploration missions, and also to prioritize proposals for future research and technology development. INTRODUCTION This six-month project (October 2005 through March 2006) was a collaborative effort between human factors personnel from the National Aeronatics and Space Administration (NASA) Johnson Space Center (JSC) and Ames Research Center (ARC). The gap analysis included literature reviews, database searches, interviews with NASA personnel, and then, a survey of NASA program and project managers as stakeholders. The primary focus of the GAP was on tools and methods to aid in the development of requirements and guidelines for the Crew Exploration Vehicle (CEV), since there was an immediate need for such information. However, the GAP is seen as a long-term effort, and therefore, future Lunar and Mars exploration missions, as well as ground support needs for all missions, were also considered. The project was divided into four parts, two phases for data gathering, and two for compiling and prioritizing results. Each phase along with the deliverables accomplished during that phase are detailed in Table 1. The Human Factors Background Review focused on the results of space program literature searches, review of human factors documents, and interviews of human factors personnel. The Field User Review focused on interviewing people outside the

1

Page 9: Space Human Factors Engineering Gap Analysis Project Final

human factors area, but who work with crew interfaces. The results from these phases were then complied and categorized into logical human factors topic areas. Using this compiled list, the Gap Evaluation phase began. In this phase the categories and description of potential research topics were rated by GAP personnel on seven different factors to create a reduced list to present to stakeholders. A more concise list of topic areas were then sent to NASA stakeholders (e.g., Crew Office, Engineering Directorate, Mission Operations Directorate) to obtain their prioritization and buy-in of the important areas for human factors research. Last, the identified gaps were prioritized using four factors: CEV need, interview significance, stakeholder rating, and relevance to the Exploration Systems Architecture Study (ESAS). Each part of the project contributed significantly to these results, and will be discussed in detail in separate sections below. Table 1: GAP phases and deliverables.

Phase Deliverables Space Program Literature Review Human Factors Document Review Human Factors

Background Review Human Factors Personnel Interviews Field User Review Field User Interviews

Consolidation/Duplication Elimination Decision Analysis Factor Rating Gap Evaluation Stakeholder Ranking

Final Prioritized Gap Results

Prioritized Evaluation based on: (1) early CEV need in the areas of design and operations (2) interview significance (3) stakeholder rankings (4) ESAS recommendations

HUMAN FACTORS BACKGROUND REVIEW Human-system performance is critical to all mission phases. The GAP Human Factors Background Review began with a summary of vehicle development and on-orbit mission phases to determine what aspects of human factors research and knowledge, as well as interaction with other disciplines, are needed during certain phases of vehicle or mission development. The phases were defined as:

• Phase 1: Feasibility • Phase 2: Project Definition and Approval • Phase 3: Requirements Definition • Phase 4: Preliminary Design • Phase 5: Detailed Design • Phase 6: Flight Production and Certification • Phase 7: Deployment • Phase 8: Operations and Support

(Adapted from EA-WI-023, 2004)

2

Page 10: Space Human Factors Engineering Gap Analysis Project Final

Traditionally, human factors personnel are involved in Phases 3 through 6 – requirements definition through design and certification. However, with the development of new space vehicles and longer duration mission planning, it was clear that human factors involvement should be throughout all phases of development – from the conceptual stages, where feasibility studies of crew interaction with the vehicle are critical for defining the general mission parameters to in-flight and post-flight operations, where real-time support could benefit mission efficiency and success. Review of Literature and Databases To determine human factors topic areas that were underrepresented or requirements that needed updating, GAP personnel initiated a literature search of both NASA requirement documents and traditional literature sources. GAP personnel reviewed the current Human Systems Integration Requirements (HSIR) and Human Systems Integration Standards (HSIS) chapter headings, as well as the older version of the document, the Man-Systems Integration Standards (NASA-STD-3000). This review generated a list of topic areas that had “gaps” and thus required a requirements update. In some cases, (e.g., the displays and controls sections) requirements needed updating to reflect current technology. In other cases, areas such as automation and robotics were missing from the requirements documents. To further determine human factors topic areas that were underrepresented or requirements that needed updating, GAP personnel initiated a traditional literature search. The search included human factors documents from space, aeronautics, and other domains, such as “The 21st Century Jet: The Boeing 777 Multimedia Case Study” by S. Shokralla (1995) and “Emerging Needs and Opportunities for Human Factors Research” by R. Nickerson (Ed.) (1995). The search also included 66 documents from the Apollo, Space Shuttle, and ISS programs, such as the “Apollo 12 Technical Crew Debriefing”, “STS-35 Flight Control Teams and Mission Evaluation Room Technical Crew Debrief”, and “Increment 11 Lessons Learned Matrix”. For a full list of documents reviewed, see Appendix A. This review resulted in the identification of many issues/gaps. As an example, one item gathered from the review of the International Space Station (ISS) Lessons Learned database is that poor display and control design is a top concern in ISS crew debriefs. Furthermore, ISS and Space Shuttle crew debriefs indicated that rescheduling items and real-time changes in the schedule are not managed as efficiently as they could be. In addition, the short length of crewmember mission training was identified as a major issue in various crew reports and debriefs. Another source of information was the results of a separate CEV Task Analysis project. The interview data from this project revealed that research is needed on crew capability to interact with crew station displays under the high and variable g-forces that will accompany CEV and Crew Launch Vehicle (CLV) ascents and entries. Specifically, research is needed to examine the methods for manual reaching switches or pushing

3

Page 11: Space Human Factors Engineering Gap Analysis Project Final

edge keys. Another topic discussed was the lack of a method to determine which tasks should be one- or two-crewmembers. Additional open questions focused on anthropometry concerns, such as the size of hatches to fit as yet undetermined extravehicular activity (EVA) and flight suits, as well as the types and design of hand rails and foot loops for crewmember restraint. Finally, an important reference was the ESAS report. The ESAS report provides an assessment of the plans for crew and cargo launch systems to support the lunar and Mars exploration programs. It also defines top-level requirements and identified key technologies required to enhance the exploration programs. The report was reviewed and sections referring to human performance were noted, such as section 7.2.2.2 Design for Human Operatbility; “Crewed vehicles will provide the flight crew with insight, intervention capability, control over vehicle automation, authority to enable irreversible actions, and critical autonomy from the ground.” Human Factors Expert Interviews The first phase of data collection began with interviews of human factors discipline experts. It was decided that the project team would start with human factors personnel, while in parallel, determining the best persons to interview from outside disciplines. In addition, it was expected that the human factors interviewees would provide the team with points of contact from other disciplines. The human factors experts were personnel from the NASA JSC Habitability and Human Factors Office and NASA ARC Human Systems Integration Division. A total of 52 human factors personnel were interviewed. A list of interviewees can be found in Appendix B. The interviews were informal, with one or two GAP personnel interviewing an individual person or a small group. The interview was unstructured, letting the interviewees discuss the topics of most interest or concern to them. Interviews with human factors experts were conducted over approximately a month and a half time period. The interviews resulted in over half of the 286 Original Database entries and were a significant source of research and technology development needs.

FIELD USER REVIEW Field users represent the end user of any technology for which human factors may have an impact and includes crewmembers as well as others. Multiple disciplines were identified as having “field users” of human factors requirements and work relating to human factors and crew interfaces. The seventeen areas combine several disciplines, since the topics they would be addressing were similar:

1. Guidance, Navigation, and Control (GNC)/ Avionics/ Displays and Controls 2. Power/ Thermal 3. Robotics 4. Medical Operations/ Behavior Health and Performance (BHP) 5. Exercise/ Countermeasures Hardware

4

Page 12: Space Human Factors Engineering Gap Analysis Project Final

6. Life Support/ Environmental Monitoring/ Radiation 7. Engineering/ Flight Crew Systems and Integration (FCS&I) 8. Food 9. Extravehicular Activity (EVA) 10. Structures/ Mechanical 11. Stowage 12. Safety 13. Procedures/ Training 14. Mission Support (ground) 15. Mission Planning 16. Systems Engineering/ Project Management 17. Crew Office

Field User Interviews In preparation for the field user interviews, an “Interview Guide” was created. The interviews were informal, with one or two GAP personnel interviewing an individual person or a small group. As before, the interview was unstructured, letting the interviewees discuss the topics of most interest or concern to them, however, the Interview Guide was available as a tool to initiate the conversation if necessary. The Interview Guide is provided in Appendix C. The guide provided focus for the interviewee by offering prompting questions, such as: “Are you aware of any human factors open issues/areas of concern in your field that may require future research before Exploration (e.g., CEV, Hab Module) implementation?” A companion to the Interview Guide was the “Topics Table”. The Topics Table listed human factors topic areas adapted from the Human Systems Integration Requirements (HSIR) for the CEV Launch Segment (NASA-STD-3000, Volume VIII) in the areas of Human Performance Characteristics and Capabilities, such as cognitive and environmental factors, and Human-System Interactions, such as safety and hardware and equipment. This list of topics helped prompt interviewees to think about the variety of topics affected by human factors. A total of 62 field users from NASA JSC were interviewed The list of interviewees can be found in Appendix B. Interviews with field user personnel were conducted over approximately a month and a half time period. The interviews resulted in a substantial amount of data, approximately 70 line items in the Original Database, regarding human factors research and technology development needs. GAP EVALUATION The data gathered during the literature review and interviews were incorporated into a spreadsheet including columns to describe the following:

1. Topic Area (e.g., lighting, anthropometry, procedures) 2. Research Question 3. Expected Product – brief description of product

5

Page 13: Space Human Factors Engineering Gap Analysis Project Final

4. Description of Product and Capabilities – details on the expected product and its capabilities

5. Expected Benefits – expected benefits, such as cost savings, etc. 6. Evidence Supporting Claims for Benefits – any written or anecdotal

evidence of successful product use 7. Source (Interviewee(s)) 8. Interviewer(s) 9. User Group – the users of the product 10. Customer – potential customer organization 11. HSIS Impacts – updates to current HSIS or a new area 12. Related Products and Lessons Learned 13. When is the Product Needed? – product development or mission phase 14. Comments 15. Notes from ESAS

A more in-depth description of the column contents can be found in the supplemental file “GAP all files combined.xls” under the “Column Description” tab. Note that a distinction was made between User Group and Customer, since they may not be the same in all cases. For example, the customer for a timelining tool would potentially be the Mission Operations Directorate, however, the User Group is the Crew Office. Ultimately, it would be important to obtain buy-in from both groups on the need for the research topic and the final product. GAP Database A total of 114 people representing 18 different disciplines (including the human factors discipline) were interviewed. In addition, 75 documents were reviewed. The result was a database consisting of 286 research questions. See Table 2 for a sample of the database. The full results can be found in the supplemental file “GAP all files combined.xls” under the “Original Database” tab. A wide variety of topics were represented, ranging from controls and displays, communications, stowage, and labeling. For example, one research question was “What lighting design tool features and methods would be most helpful to designers/requirements developers for determining the number and placement of light sources?” Another research topic was, “More needs to be known about human interactions with automated systems such as pilot awareness, how awareness is affected, what's the right amount of information to provide to crews, and how much do they need to understand.” The first step with the database was to reduce the number of different topic area names by grouping them into common disciplines. For example, “Human System Interaction (HSI) Evaluation Metrics and Criteria” became “General Human Factors” and “Human Computer Interaction (HCI)” and “Display design” became “Displays and Controls”. Sorting by topic area allowed the GAP team to eliminate duplicates or combine very similar research questions. A list of the research topics is presented below.

6

Page 14: Space Human Factors Engineering Gap Analysis Project Final

• Acoustics • Information Management • Adaptive Data Presentation • Inventory System • Anthropometry and Biomechanics • Labeling • Automation • Lighting • Autonomy • Maintainability • Behavioral Health and Performance • Oculometric Feedback • Communication • Operations Planning • Decision Making • Procedures • Design Tools • Restraints • Displays and Controls • Robotics • Extravehicular Activity (EVA) • Stowage • Exercise/ Countermeasures (CM) • Teleoperations • Function Allocation • Training • General Human Factors • Vehicle Maintenance and

Processing • Habitability • Verification Tools for Human

Factors (HF) • Human Factors and Usabililty • Windows • Human Reliability • Workload

Decision Analysis Once the research question topic areas were re-defined, GAP personnel used decision analysis as a process by which to assess the important aspects of the research questions and recommend the topics to pursue. The first step of the decision analysis was to ensure the identified research questions were appropriate for human factors, such that human factors is the primary driver of the research – not, for example, engineering or medical operations. The second step was to ensure the questions were appropriately research or technology-driven, as opposed to a programmatic decision. The research questions that received an answer of “yes” for both the “Human Factors (HF)?” and “Research?” decision analysis questions, and a select few that received a positive response for the “HF?” question and could be redirected towards research, were selected for further analysis; all other research questions were deselected. The resulting reduced database totaled 150 research questions. For the results of the decision analysis and the reduced database, please see the supplemental file “GAP all files combined.xls” under the “Initial Reduced Database” tab. A restructuring of the database was performed to ensure that the GAP team had eliminated/combined all duplicates, that the research questions were well-categorized and concise, and, finally, that the additional database information, such as “Expected Product” and “Expected Benefits” was as complete as possible. Throughout the database reduction process, the original line item numbers were recorded so that one could refer to the Original Database if necessary. The results of the restructuring can be found in the supplemental file “GAP all files combined.xls” under the “Final Reduced Database” tab.

7

Page 15: Space Human Factors Engineering Gap Analysis Project Final

Tabl

e 2.

A s

ampl

e of

the

Orig

inal

Dat

abas

e.

Topi

c A

rea

Res

earc

h Q

uest

ion

Expe

cted

Pr

oduc

t

Des

crip

tion

of P

rodu

ct

and

Cap

abili

ties

Expe

cted

B

enef

its

Evid

ence

su

ppor

ting

clai

ms

for

bene

fits

Sour

ce

[Inte

rvie

wee

(s)]

Inte

rvie

wer

U

ser

Gro

up

Cus

tom

er

Rel

ated

Pr

oduc

ts a

nd

Less

ons

Lear

ned

Whe

n Is

Pr

oduc

t N

eede

d

Func

tiona

l S

treng

th

Dat

a

Mor

e re

sear

ch is

ne

eded

to

crea

te

func

tiona

l st

reng

th

capa

bilit

ies

data

, es

peci

ally

w

hen

wea

ring

spac

e su

its.

Des

ign

guid

elin

es.

Tabl

e sh

owin

g m

inim

um a

nd

max

imum

st

reng

th o

f pe

rson

nel

wea

ring

spac

e su

its (b

oth

pres

suriz

ed

and

unpr

essu

rized

)

Gui

delin

es

for d

esig

ners

th

at w

ill s

et

uppe

r lim

its

on o

pera

ting

forc

e re

quire

men

ts

-- to

ass

ure

all p

erso

nnel

w

ill b

e ab

le to

op

erat

e sy

stem

s.

Als

o gu

idel

ines

for

desi

gner

s to

st

reng

then

ha

rdw

are

so

that

it is

not

br

oken

by

pers

onne

l ex

ertin

g hi

gh

forc

es

Pre

sent

gu

idel

ines

in

MS

IS a

re

usef

ul b

ut

inco

mpl

ete.

Sud

haka

r R

ajul

u (S

F3)/

AB

F

B. T

illm

an /

J. G

onza

lez

Har

dwar

e/

Veh

icle

de

velo

pers

Pro

gram

O

ffice

(p

oten

tial

futu

re)

MS

IS h

as

stre

ngth

dat

a fo

r uns

uite

d pe

rson

nel.

CE

V

8

Page 16: Space Human Factors Engineering Gap Analysis Project Final

Internal Ranking. For the remaining part of the decision analysis, the GAP

personnel generated a list of objective criteria on which to rank the 150 remaining research questions. The criteria were:

• Start By – the Fiscal Year (FY) in which the research would need to begin in order to have a set of requirements or a product ready for implementation

• Risk for Development Success – how risky the research is depending on technology development level

• Multi-discipline Applicability – the number of NASA disciplines commenting on the topic

• Development Costs – the estimated cost of the research or technology development in person-years. Plus one person-year added for large material costs.

• Safety – how much the topic may impact on-orbit crew safety • Crew Performance – how much the topic may impact on-orbit crew speed and

accuracy • Long-term Cost Savings – how much the research or technology development

will impact ground operations and performance The criteria and rating levels can be found in Table 3. Rating Level “3” always represented the most beneficial outcome, and Level “1” the least beneficial. The results of each criteria rating were summed and weighted. The final results were sorted based on the research questions that received the highest value. A total of 31 items received the highest scores (17 and above), including verification tools for human factors requirements, procedures, and function allocation. Items ranked the lowest (scores of 14 or below) included exercise countermeasures and windows. This internal ranking allowed GAP personnel to focus on the research questions providing the most benefit to Exploration programs for NASA higher-level stakeholders to consider in their ranking. Table 3. Decision analysis objective criteria.

Criteria Rating Level 3 = Before FY’08 2 = FY’09 or FY’10 Start By 1 = After FY’10 3 = Low Risk 2 = Medium Risk Risk for Development Success 1 = High Risk 3 = High Applicability (more than 2 groups) 2 = Medium Applicability (2 groups) Multi-discipline Applicability 1 = Low Applicability (1 group) 3 = < 5 person-years 2 = 5-10 person-years Development Costs 1 = > 10 person-years 3 = High 2 = Medium Safety 1 = Low

9

Page 17: Space Human Factors Engineering Gap Analysis Project Final

3 = High 2 = Medium Crew Performance 1 = Low 3 = High 2 = Medium Long-term Cost Savings 1 = Low

STAKEHOLDER REVIEW One of the most important aspects of the GAP process was the stakeholder review. The purpose of the stakeholder review was to ensure that higher-level NASA program managers and non-human factors discipline managers agreed that the research tasks to be identified by the GAP process were the most important areas of concern to them. In preparation for the stakeholders’ review, research topic areas in the top half of the internal decision analysis ranking were combined into 33 structured paragraphs. The structured paragraphs included the proposed research questions and products, making it more efficient for the stakeholders to review instead of the individual questions. The topic areas for the 33 structured paragraphs are listed below:

• Teleoperations • Robotics • Communications • Function Allocation • Crew Scheduling Tools • Automation Evaluation Tools

Development • Behavioral Health and Performance -

Cognition • Robotics Anthropometry –

Human Models • Human Performance Models for Display

Evaluation • Acoustics – Requirements

Development • Medical Procedures • Acoustics – Modeling • Training • Lighting Design Aid • Procedures • Lighting Tool Development • Procedure Development • Labeling • Display Sizes • Inventory Management • Display Information Content • Stowage • Non-traditional Multi-modal Displays • Maintainability • Alarms • Human Factors Engineering

Tools • Displays and Controls Ergonomics • Design Capture • Extravehicular Activity • Usability Evaluation Center

and Tools • Anthropometry – Space Suits • Human Reliability and Risk

Management • Anthropometry – General Design

Guidelines

10

Page 18: Space Human Factors Engineering Gap Analysis Project Final

The complete information for the structured paragraphs can be found in Appendix D. An example of the Displays and Controls Ergonomics structured paragraph is shown in Table 4. Table 4: Example Structured Paragraph Gap Topic Research Questions/Products Displays and Controls Ergonomics

Develop guidelines and requirements for displays and controls (D&C) ergonomics:

1. What are the minimum size requirements (clearances) and location requirements for displays and controls for personnel wearing space suits (both pressurize and unpressurized).

2. Designing for sensory-motor deconditioning -- how can workstations and controls, be configured to minimize ergonomic problems involving variations in the operator’s state (e.g., sensory-motor deconditioning, fatigue)?

Products: Guidelines and requirements on D&C ergonomics. Emphasis should be on physical requirements for different mission phases and how displays and controls should be tailored to mitigate sensory-motor deconditioning.

The structured paragraphs were sent to stakeholders from various disciplines at NASA JSC, as well as NASA Headquarters, and represented a cross section of experienced managers. The stakeholders were asked to rate the paragraphs on the level of interest to their programs – High, Medium, or Low – and were also asked to provide comments. Six discipline stakeholder groups responded to the call for review: NASA Headquarters, Crew Office, Constellation Office, Engineering Directorate, Mission Operations Directorate, and Space and Life Sciences Directorate. Display Information Content, Display Sizes, and Displays and Controls were the topics ranked highest by the stakeholders. The next highest group of topics included: Behavioral Health and Performance – Cognition, Alarms, and Crew Scheduling Tools, and Training. The complete results of the stakeholder ratings can be found in Appendix E. FINAL PRIORITIZED GAP RESULTS The final prioritization of the GAP results focused on four factors: (1) early CEV need in the areas of design and operations, (2) stakeholder rankings, (3) the frequency human factors personnel and field users (interviewees) identified the need (“interview significance”), and (4) ESAS recommendations. Finally, tasks were chosen based on other rationale within the JSC and ARC human factors groups, such as work with the CEV Cockpit Team, ISS lessons learned, and opportunities to further develop on-going

11

Page 19: Space Human Factors Engineering Gap Analysis Project Final

Small Business Innovative Research (SBIR). The top ten topics are listed below. The complete table of results can be found in Table 5.

1. Display Information Content 2. Behavioral Health and Performance – Cognition 3. Caution and Warning – Alarms 4. Anthropometry – General Design Considerations 5. Anthropometry – Human Models 6. Display Sizes 7. Displays and Controls 8. Function Allocation 9. Crew Scheduling tools 10. Training

Since four of the prioritized results focused on aspects of display information content (topics 1, 3, 6, and 7 mentioned above), they were combined into one large project called “Information Presentation”. Similarly, the two anthropometry topics were also combined into one project.

12

Page 20: Space Human Factors Engineering Gap Analysis Project Final

Tabl

e 5.

Fin

al p

riorit

ized

GA

P re

sults

. Ea

rly C

EV n

eed

# G

AP

topi

c D

esig

n O

ps

Inte

rvie

w

Sign

ifica

nce

Stak

ehol

der

Rat

ing

Rel

evan

t ESA

S se

ctio

ns

Rat

iona

le

1 D

ispl

ay In

form

atio

n C

onte

nt

X

6 of

18

Hig

h 7.

2.2.

2, 9

.3.1

.2

Dis

play

s an

d co

ntro

ls a

re to

p is

sue

from

ISS

deb

riefs

. C

ockp

it Te

am m

embe

rs re

ques

ting

prod

ucts

. 2

Dis

play

s an

d C

ontro

ls

X

4 of

18

Hig

h 9.

3.1.

2 W

ith #

1 3

Dis

play

Siz

es

X

2 of

18

Hig

h 7.

2.2.

2, 9

.3.1

.2

With

#1

4 C

autio

n an

d W

arni

ng –

Ala

rms

X

2 of

18

Med

7.

2.2.

2 W

ith #

1

5 B

ehav

iora

l Hea

lth a

nd

Per

form

ance

– C

ogni

tion

X

2 of

18

Med

12

.10.

8.2.

1,

7.2.

1.4

Win

dow

of o

ppor

tuni

ty to

team

w

ith B

HP

. Psy

chol

ogis

ts a

nd

fligh

t sur

geon

s in

Beh

avio

ral

Med

icin

e re

ques

ting

prod

ucts

.

6 A

nthr

opom

etry

– G

ener

al D

esig

n G

uide

lines

X

3

of 1

8 M

ed

4.2.

3.2.

1 N

eed

beca

me

obvi

ous

from

w

ork

with

Coc

kpit

Team

on

moc

kups

and

layo

ut.

7 A

nthr

opom

etry

– H

uman

Mod

els

X

1 of

18

Low

4.

2.3.

2.1

With

#6;

Nee

d al

so id

entif

ied

durin

g H

SIR

ver

ifica

tion

deve

lopm

ent.

8 H

uman

Fac

tors

Eng

inee

ring

Tool

s X

6

of 1

8 M

ed

Mos

t fre

quen

tly id

entif

ied

topi

c –

mul

tiple

inte

rvie

wee

s in

six

di

scip

lines

. Can

aid

with

des

ign

thro

ugho

ut th

e de

velo

pmen

t pr

oces

s.

9 Fu

nctio

n A

lloca

tion

X

5 of

18

Med

7.

2.2.

9, 7

.2.1

.4.3

Man

y pe

ople

ask

ed fo

r as

sist

ance

with

func

tion

allo

catio

n, in

cl. C

ockp

it Te

am,

Med

Info

rmat

ics,

Rob

otic

s

10

Aut

omat

ion

Eva

luat

ion

Tool

s D

evel

opm

ent

X

1 of

18

Med

With

#9

11

Cre

w S

ched

ulin

g To

ols

X

3 of

18

Med

12

.10.

8.2.

1,

7.2.

1.4.

3

Flig

ht s

urge

on in

tere

st. M

odify

to

ols

deve

lope

d fo

r Mar

s ex

plor

atio

n fo

r CE

V –

co

nsid

ered

‘low

-han

ging

frui

t’

12

Trai

ning

X 3

of 1

8 M

ed

6.5.

4.1,

7.

2.1.

1.2,

7.

2.1.

2.3

Pot

entia

l to

leve

rage

ae

rona

utic

s H

F w

ork

and

Med

ical

Ope

ratio

ns w

ork.

13

Page 21: Space Human Factors Engineering Gap Analysis Project Final

Early

CEV

nee

d #

GA

P to

pic

Des

ign

Ops

In

terv

iew

Si

gnifi

canc

e St

akeh

olde

r R

atin

g R

elev

ant E

SAS

sect

ions

R

atio

nale

13

Aco

ustic

s –

Req

uire

men

ts

Dev

elop

men

t X

2

of 1

8 M

ed

N

oise

is m

ajor

pro

blem

on

ISS

. N

eed

to e

limin

ate

nois

e fro

m

desi

gns

14

Aco

ustic

s –

Mod

elin

g X

2

of 1

8 M

ed

W

ith #

13

15

Hum

an P

erfo

rman

ce M

odel

s fo

r D

ispl

ay E

valu

atio

n

X 3

of 1

8 M

ed

7.2.

2.2,

9.3

.1.2

O

ppor

tuni

ty to

dev

elop

Pha

se II

I of

SB

IR

16

Ligh

ting

Des

ign

Aid

X

1

of 1

8 M

ed

M

ake

in-h

ouse

tool

s av

aila

ble

to

desi

gner

s 17

Li

ghtin

g To

ol D

evel

opm

ent

X

1 of

18

Low

With

#16

18

Non

-Tra

ditio

nal M

ultim

odal

D

ispl

ays

X

2 of

18

Low

7.

2.2.

2, 9

.3.1

.2

Hea

ds-U

p D

ispl

ay w

ork

supp

orte

d by

Adv

ance

d Te

chno

logi

es g

roup

in

Exp

lora

tion

19

Com

mun

icat

ions

X 4

of 1

8 M

ed

7.2.

1.4.

3

20

Ant

hrop

omet

ry –

Spa

ce S

uits

X 3

of 1

8 M

ed

4.2.

3.2.

1 W

ork

is b

eing

sup

porte

d by

E

VA

. Pos

sibl

e fu

ture

nee

d fo

r jo

int w

ork.

21

Ext

rave

hicu

lar A

ctiv

ity (E

VA

)

2

of 1

8 M

ed

W

ork

is b

eing

sup

porte

d by

E

VA

. Pos

sibl

e fu

ture

nee

d fo

r jo

int w

ork.

22

Hum

an R

elia

bilit

y an

d R

isk

Man

agem

ent

X

3 of

18

Med

7.

2.2.

2

23

Tele

oper

atio

ns

3 of

18

Med

24

P

roce

dure

s

3

of 1

8 M

ed

7.2.

2.2

25

In

vent

ory

Man

agem

ent

2 of

18

Med

26

La

belin

g

2

of 1

8 M

ed

7.2.

2.9,

7.2

.1.4

.3

27

P

roce

dure

Dev

elop

men

t

3

of 1

8 Lo

w

7.2.

2.2

28

M

edic

al P

roce

dure

s

2

of 1

8 M

ed

7.2.

2.2

29

M

aint

aina

bilit

y

2

of 1

8 M

ed

7.2.

2.4.

1

30

Rob

otic

s

2

of 1

8 M

ed

31

Sto

wag

e

2

of 1

8 M

ed

32

Des

ign

Rat

iona

le C

aptu

re

1 of

18

Low

7.

2.1.

2

33

Usa

bilit

y E

valu

atio

n C

ente

r and

To

ols

2 of

18

Low

14

Page 22: Space Human Factors Engineering Gap Analysis Project Final

CONCLUSIONS The GAP concluded with a presentation of the Space Human Factors Engineering integrated research plan to the Human Research Program Operating Plan (POP) in April 2006. The HRP POP ensures that the funded research mitigates risks to the program included in the Bioastronautics Roadmap (NASA/SP-2005-6113). Given personnel resources available in the JSC and ARC human factors groups, eight tasks were chosen to go forward. The eight tasks identified by the GAP were shown to address potential risks to crew performance and well-being, namely, the failure of performance due to system mismatches with crewmembers’ cognitive and physical capabilities (see Table 6). In addition, the eight tasks are critical to supporting Exploration (Constellation) program milestones. The following paragraphs describe the final selected tasks. The first three, “Information Presentation,” ”Anthropometric Verification Tools”, and “Behavioral Health and Performance – Cognition”, have been approved to begin immediately. The other five tasks are currently undergoing review for start in the next fiscal year. Table 6. Tasks and their relation to Human Research Program identified risks.

RISK TASK Cognitive

Mismatch Physical

Mismatch Multi-Agent

Tasking Information Presentation X X Anthropometric Verification Tools X Behavioral Health and Performance - Cognition X Acoustic Requirements and Models X Design and Evaluation Tools X X Crew Scheduling Tools X X X Training X X X Function Allocation Tools and Techniques X

Information Presentation. The goal of the Information Presentation task is to develop guidelines and requirements for: (1) displays and controls ergonomics, (2) proper sizing of physical display screen and screen formats within screens, (3) advanced caution and warning system integrated with Vehicle Health Maintenance System (VHMS), and (4) proper display of information content and usability of procedures for time-critical tasks. This task addresses the gaps of poor display and control design and the need for new requirements and strategy for reduced CEV display and control real-estate. In addition, it advances integrated crew information presentation with VHMS. The expected products include guidelines and requirements for display sizes and layout, display information content, and the characteristics of alarm events.

15

Page 23: Space Human Factors Engineering Gap Analysis Project Final

Anthropometric Verification Tools. The goal of the Anthropometric Verification Tools task is to develop databases and computer models that describe the size, strength, and movement characteristics of crewmembers to meet the needs of designers. This task addresses the gap that existing strength data is inadequate for CEV requirements, as well as providing reach models that are currently not available. The resulting database and preliminary human modeling software will be available to the NASA community, as well as providing requirements to optimize the efficiency of crew stations through better assessments of reach and visibility tasks.

Behavioral Health and Performance – Cognition. The importance of cognitive loads and failures has increased as active control of systems has passed more and more to automated systems and the role of the human operator has increasingly become that of a monitor. The goal of the Behavioral Health and Performance – Cognition task is to develop metrics for cognitive performance and readiness to perform for specific tasks in space flight. This task addresses the gap that current tools are limited in ability to predict crewmember readiness to perform. A self-assessment tool, adaptable to the range of expected activities for the crew, would provide a better match between actual capabilities and task demands. In addition, such a tool will provide an assessment of human-system interfaces during hardware development, and used during operations to assess just-in-time training.

Acoustics Requirements and Models. The goal of the Acoustics Requirements and Models task is to identify appropriate guidelines and requirements for the CEV and future Constellation program vehicles and to develop verification tools capable of predicting noise levels of integrated systems, including thermal protection system and environmental control. This task addresses the lack of ability to predict integrated noise levels and the need for acoustic tools and models for requirements verification. Guidelines and requirements for noise levels, as well as a computer-based acoustic model, will allow designers to test design alternatives, resulting in better acoustic environments for the crew.

Design and Evaluation Tools. The goal of the Design and Evaluation Tools task is to create requirements and guidelines for task analysis, usability evaluations, and the demonstration of a design rationale capture system. This task addresses the lack of tools to support human-centered design process and a lack of agreed-upon methods to evaluate requirements such as ‘usability’, and ‘workload’ typically used with human-system interaction evaluations. The products, which are tools to evaluate designs for human-system integration, will lead to improved design of spacecraft and habitats and will be flexible enough to be applied to various systems (e.g., medical, food, maintenance).

Crew Scheduling Tools. The goal of the Crew Scheduling Tools task is to evaluate tools used previously to schedule Mars rovers, and adopt them to crew scheduling to capture multiple constraints and goals for mission planning. This task addresses the gap that with longer-duration missions, ground support needs to evaluate

16

Page 24: Space Human Factors Engineering Gap Analysis Project Final

greater crew responsibility for scheduling. A constraint-based planning and scheduling tool for both dynamic and non-dynamic flight phases will improve crew efficiency.

Training. The goal of the Training task is to develop just-in-time training and decision support tools that can address the most efficient methods of training and the best media for presenting refresher training and just-in-time training in flight. This task addresses the lack of objective measures for proficiency in training, and methods to mitigate the short time available for training on the ground. Providing guidelines for the most efficient methods of training will improve training efficiency and reduced training load for crewmembers.

Function Allocation Tools and Techniques. The goal of the Function Allocation Tools and Techniques task is to develop guidelines and requirements for function allocation, as well as developing evaluation tools for the performance of human-automation teams. This task addresses the lack of research in determining which tasks should be performed by crew or ground and determining which tasks should be automated. Such tools will provide guidance to assist in ensuring that the functions that require human judgment and are not cost-effective to automate are designed to optimize the human contribution. DISCUSSION The objective of this six-month project was to determine the requirements, guidelines, and tools that remained to be created in order to meet the needs of various customers, end users, and stakeholders within the Exploration (Constellation) Program. Figure 1 represents the GAP process graphically. As a result of the GAP, SHFE has established a set of prioritized customer needs and a link back to stakeholders in the SHFE products. This project has also generated ongoing collaborations across NASA JSC organizations. Namely, the Habitability and Human Factors group is working more closely with NASA ARC Human Systems Integration Division personnel to incorporate both centers’ strengths, as well as opening opportunities for Habitability and Human Factors personnel to work with other NASA JSC directorates. Research and technology development provides effective inputs to the Exploration program’s goals and provides useful knowledge, tools, and technologies to assist developers in reaching these goals (Life Sciences Division, 1996). The work performed and recommendations made this report will provide the HRP and the Exploration (Constellation) program with a significant advantage towards mission safety and success.

17

Page 25: Space Human Factors Engineering Gap Analysis Project Final

Figu

re 1

. Rep

rese

ntat

ion

of th

e G

ap A

naly

sis

proc

ess

Fiel

d U

ser I

nter

view

s

ISS

Less

ons

Lear

ned

Sky

Lab

Exp.

Apo

llo R

epor

ts

Shut

tle D

ebrie

fs

HF

Inte

rvie

ws

Com

pile

d D

atab

ase

of 2

86

Task

s

150

Rel

evan

t To

pics

33 In

tegr

ated

Rel

evan

t Ta

sks

Prio

ritiz

ed

List

of

Dire

cted

R

esea

rch

Task

s

CEV

Nee

d

Pr

iorit

ized

Ta

sks

ES

AS

S

take

R

epor

tH

olde

r

18

Page 26: Space Human Factors Engineering Gap Analysis Project Final

Forward Work In order to maintain the communication ties back to the Exploration (Constellation) Program and all of the SHFE stakeholders, a delta gap analysis project will be conducted each year in order to verify that the research being performed still meets the needs of the customer and to identify any new habitability and human factors challenges (Space Human Factors Engineering Project Management Plan, 2006). There is potential for the research questions deemed too programmatic and, therefore, deselected during the decision analysis to be written up as special topic white papers. Finally, the combined JSC and ARC GAP process will aid SHFE efforts in building upon existing projects and to ensure work done in support of one program is readily applied to concurrent or subsequent endeavors (Life Sciences Division, 1996).

19

Page 27: Space Human Factors Engineering Gap Analysis Project Final

REFERENCES Bioastronautics Roadmap: A Risk Reduction Strategy for Human Space Exploration.

(2005). NASA Johnson Space Center (NASA/SP–2005–6113).

Engineering Office. (2004). Project Management of GFE Flight Projects, Rev. D. NASA Johnson Space Center. (EA-WI-023) Habitability and Environmental Factors Division. (2006). Space Human Factors

Engineering Project Management Plan. NASA Johnson Space Center. Life Sciences Division. (1996). Space Humn Factors: Critical Research and Technology

Definition. NASA Johnson Space Center.

20

Page 28: Space Human Factors Engineering Gap Analysis Project Final

APPENDIX A List of Documents Reviewed

21

Page 29: Space Human Factors Engineering Gap Analysis Project Final

Program Document Name Document

Number Author Date

Apollo Apollo 16 Flight Journal Day 1 - First Earth Orbit.htm

Apollo Apollo Flight Journal - The Apollo On-board Computers.htm

Apollo Abort Planning NASA TND-6847 Apollo Acceptance Checkout Equipment NASA TN D-6736 Apollo Aerodynamics Evaluation NASA TN D-6843 Apollo Mission Planning for Apollo Entry NASA TN D-6725 Apollo Ascent Propulsion System NASA TN D-7082 Apollo Command & Service Module

Reaction Control Systems NASA TN D-7151

Apollo Command & Service Module Controls & Displays Subsystem NASA TN D-8301

Apollo Command & Service Module Electrical Power Distribution Subsystem NASA TN D-7609

Apollo Command & Service Module Environmental Control System NASA TN D-6718

Apollo Command & Service Module Instrument subsystem NASA TN D-7374

Apollo Command & Service Module Sequential Events Control Subsystem NASA TN D-7951

Apollo Application of a Computerized Visualization Capability to Lunar Missions NASA TN D-6853

Apollo Crew Station Integration Volume V - Lighting Considerations NASA TN D-7290

Apollo Cryogenic Storage System NASA TN D-7288 Apollo Launch Escape Propulsion

Subsystem NASA TN D-7083

Apollo Spacecraft Heating Environment & Thermal Protection for Launch Through Atmosphere NASA TN D-7085

Apollo Protection of Life & Health NASA TN D-6856 Apollo Apollo 12 Technical Crew Debriefing

Apollo

Lighting & Approach Angle Considerations for Manned Lunar Landings

NASA CR 70818 (Bellcomm TM 65-1012-13)

Apollo Lunar Lighting Conditions for the Apollo Lunar Landing Mission

NASA CR 75839 (Bellcomm TM 66-1012-6)

Apollo Ranger Preflight Science Analysis and the Lunar Photometric Model

NASA TR 32-384 (Revised)

Apollo Photometric & Polarimetric Properties of the Lunar Regolith NASA SP-235

Apollo An Analysis of Lunar Site Survey by the Unmanned Program

Bellcom Report 01/31/1964

Apollo Lunar Photographic Orbiter: Lighting & Viewing Conditions NASA CR-59192

22

Page 30: Space Human Factors Engineering Gap Analysis Project Final

Program Document Name Document

Number Author Date

Apollo The Effects of Lunar Dust on EVA Systems During the Apollo Missions

NASA TM 2005-213610

Apollo Apollo Space Suit Interface Specification

NASA SID 62-319

Apollo Lunar Receiving Laboratory NASA CR-109164

Apollo Bacterium Isolated from Lunar-Retrieved Television Camera

CASI 19720019118

Apollo The Lunar Quarantine Program N76-12668 pp. 407-424

Apollo Protection Against Radiation NASA-TN-D-7080

Apollo Real-time Display System NASA-TN-D-8316

Apollo Simulation of manned space flight for crew training

NASA-TN-D-7112

Apollo Spacecraft pyrotechnic systems NASA-TN-D-7141

Apollo Systems and flight procedures development

NASA-TN-D-7436

Apollo Television system NASA-TN-D-7476

Apollo

Development flight instrumentation; telemetry equipment for space flight test program

NASA-TN-D-7598

Apollo Voice communications techniques & performance

NASA-TN-D-6739

Shuttle STS-26 Crew Debriefing D. Bergeron 10/7/1988Shuttle STS-27 Crew Debriefing Issues H. Tabibian 12/29/1988Shuttle STS-27 Crew Debriefing Notes Shuttle STS-28 Crew Debrief Notes Shuttle STS-29 Crew Debrief Notes T. Canada 3/27/1989Shuttle STS-29 Debriefing M. Minchew 3/23/1989Shuttle STS-30 Crew Debrief Notes T. Canada 5/12/1989Shuttle STS-31 Debriefing Notes M. Minchew 5/4/1990Shuttle STS-31 Crew Debrief Notes T. Canada 5/8/1990Shuttle STS-32 Crew Debrief Notes 1/25/1990Shuttle STS-33 Crew Debriefing T. O'Briant 12/4/1989Shuttle STS-34 Crew Debrief Notes Shuttle STS-35 Crew Debrief Notes T. Canada 12/27/1990Shuttle STS-38 Crew Debrief Notes T. Canada 11/30/1990Shuttle STS-41 Crew Debrief Notes T. Canada 10/22/1990

Shuttle Review of the STS-26 Crew Debriefing Comments D. Bergeron 10/20/1988

Shuttle STS-27 Flight Crew Equipment Crew Debriefing Questions and Answers J. Blumentritt

Shuttle

Synopsis of /STS-27 Flight Crew Equipment Crew Debriefing Questions and Answers

Shuttle Review of the STS-29 Crew Debriefing Comments D. Bergeron 4/21/1989

23

Page 31: Space Human Factors Engineering Gap Analysis Project Final

Program Document Name Document Number

Author Date

Shuttle STS-31 Technical Crew Debriefing D. Bergeron 5/4/1990Shuttle CFE Action List STS-34 T. O'Briant 10/30/1989

Shuttle

STS-35 Flight Control Teams and Mission Evaluation Room Technical Crew Debrief 12/19/1990

Shuttle STS-4 Crew Report T. Mattingly 8/30/1982

Shuttle Modeling Human Error in the Space Shuttle Probabilistic Risk Assessment

T. Hamlin & M. Stewart

ISS Increment 11 Lessons Learned Matrix

ISS Operational Habitability Corrective Action Tracking Log

ISS ISS Crew Comment Database

Exploration Stowage Technology Development Project

M. Whitmore, R. Ornan, L. Norris, & R. Wright

Exploration

Rethinking Stowage: Standardizing and Organizing to Save Volume and Time

R. Ornan & R. Wright

Exploration

Food Packaging Redesign to Improve Stowage Management on ISS and Beyond

R. Wright & R. Ornan

Exploration Exploration Medicine Capabilities Information Technology Architecture

Engineering Directorate 9/5/2006

Other Human Research Program - Program Plan

Space Life Sciences Directorate 12/5/2005

Other The 21st Century Jet: The Boeing 777 Multimedia Case Study S. Shokralla 12/18/1995

Other

Bioastronautics Roadmap A Risk Reduction Strategy for Human Space Exploration

NASA/SP-2005-6113 2/5/2006

Other Emerging Needs and Opportunities for Human Factors Research

R. Nickerson (Ed.) 1995

Other Space Human Factors: Critical Research and Technology Definition

Life Sciences Division 10/96

24

Page 32: Space Human Factors Engineering Gap Analysis Project Final

APPENDIX B GAP Interviewees

25

Page 33: Space Human Factors Engineering Gap Analysis Project Final

Discipline Interviews Conducted

M. Whitmore J. Maida J. Beierle S. Rajulu L. Duvall S. Baggerman S. Stealey K. Stroud C. Rando J. Hamilton J. Beno M. Soltis J. Solem D. Russo V. Byrne D. Fitts L. DeSantis F. Mount T. Holden T. Mayes R. Hoffman C. Keller D. Smith R. Wright C. Hudy R. Szabo J. Adolf

JSC Human Factors (all topics)

E. Twyford S. Casner J. McCandless B. Burian J. Mulligan K. Dismukes M. Feary L. Stone S. Paletz A. Hobbs J. Caldwell B. Parke M. Kaiser P. Cowings S. Ellis W. Toscano I. Barshi R. Welch M. Connors A. Andre R. McCann B. Hooey J. Orasanu

ARC Human Factors (all topics)

D. Foyle B. Kanki

26

Page 34: Space Human Factors Engineering Gap Analysis Project Final

Discipline Interviews Conducted M. Hartgerink/ USA G. Salazar/ EV Guidance, Navigation, and

Control (GNC)/ Avionics/ Displays and Controls

G. Hill/ EV2 R. Miller/ EV2

Power/ Thermal G. Raffoul/ MO

D. Overland/ ER J. Rochlis/ ER J. Malin/ ER2 N. Currie/ ER Robotics C. Thronesberry/ ER B. Magh/ OM J. Clark/ SD S. VanderArk/ Wyle J. Jones/ SD E. Kalla/ SD4 J.D. Polk/ SD

Medical Operations/ Behavioral Health and Performance

W. Sipes/ SD K. Johnson-Throop/ SD4 M. Rapley/ SK J. Hayes/ SK D. Hagan/ SK J. Bloomberg/ SK J. Charles/ SA M. Reschke/ SK

Exercise/ Countermeasures Hardware

B. Paloski/ SK J. Goodman/ SF Life Support/ Environmental

Monitoring/ Radiation C. Allen/ SF B. Behrendsen/ DX3 Hab Accommodations/ Flight

Crew Support and Integration T. Mills/ ARES/ OB3 V. Kloeris/ SF3 Food Systems M. Perchonok/ SF3 E. Oshel/ KX Extravehicular Activity C. Harvey/ SF3

Structures/ Mechanical E. Bruno

G. Morgan/ USA/ MO2 Stowage Y. Carmona R. Rust/ NX P. Cureton/ NT W. Bostick/ NT G. Priest/ NE Safety R. Comin/ NT J. Gernard/ NT D. Pogue/ Barrios/ DX3 J. Schmid/ SD2

Procedures/ Training J. Alexander/ DX M. Christgen/ SD J. McKinnie/ DF24 P. Grounds/ MO3 J. Williams/ DF24 A. Ong T. Calhoun/ DX14 R. Adams/ MO3 Mission Support (Ground)

R. Galvez/ MO3 Mission Planning/ Program

Management A. Moore/ DO K. Holmes

Systems Engineering/ Project Management

P. Campbell/ SF J. Kukla/ Wyle

E. Baker/ CB M.J. Anderson/ USA/ CB L. Polansky/ USA/ CB J. Stramler/ Barrios/ CB Crew Office R. Faust/ USA/ CB

27

Page 35: Space Human Factors Engineering Gap Analysis Project Final

Appendix C Interview Guide and Topics Table

28

Page 36: Space Human Factors Engineering Gap Analysis Project Final

HUMAN FACTORS GAP ANALYSIS – Interview Guide Interviewee(s) Name: _____________________________________________________ Discipline: ________________________________ Date: _____________ INTRODUCTION The Gap Analysis is being conducted to capture ‘hot topics’ that have surfaced throughout the life of Station and Shuttle that could benefit from research for future Exploration Activities. In other words, what Human Factors (HF) areas of concern could benefit from research? Any gaps between research and applied HF Engineering will be identified and presented to Advanced Research (Kathy Laurini, Carl Walz). GAP ANALYSIS PROCESS The Gap Analysis team comprises 1-2 members from each of Habitability and Human Factors group and Space Human Factors Laboratories. The teams will gather HF areas of interest that have been identified throughout the NASA community (JSC and Ames). Once the list is compiled, it will be prioritized based on inputs from stakeholders (e.g., MOD, crew, program managers). This will also be an opportunity to identify the customers that would benefit from this research and technology development. To help determine HF areas of interest, use the following guidelines: • Identify design requirements that affect the vehicle/crew interface • Focus on HF issues and human performance determinants in different systems • Focus on general HF related research questions; Some examples are:

Human Computer Interaction – presentation of information on a display Communication – feasibility and usability of wireless communication Automation – human interaction with differing levels of automation Privacy – amount of personal space required for each crewmember

1. Briefly describe the type of system/product/service you develop (e.g., O2 scrubber, crew timeline, training). ______________________________________________________________________________ ______________________________________________________________________________ 2. How does the crew (or ground support) interact with your system/product? CAN USE TABLE TO IDENTIFY SPECIFIC AREAS. 2a. What are some of the difficult aspects of the interaction? 2b. What issues have you heard from your users (crew or ground personnel)? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 3. Are you aware of any human factors open issues/areas of concern in your field that may require future research before Exploration (e.g., CEV, Hab Module) implementation?

29

Page 37: Space Human Factors Engineering Gap Analysis Project Final

______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 4. Are there any other issues or gaps in your field where human factors can provide assistance? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 5. Does your discipline interface with Human Factors (e.g., do you have to address HF requirements? Are there HF personnel on the project team? Do you consult with HF personnel?)? ______________________________________________________________________________ ______________________________________________________________________________ 6. Are there any human factors requirements that need to be better written? Of the requirements applicable to your system/product, which requirements may require future research or analysis? CAN USE TABLE TO IDENTIFY SPECIFIC AREAS ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 7. Are there special analyses that need to be conducted to implement or verify human factors requirements? If yes, describe. ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________

30

Page 38: Space Human Factors Engineering Gap Analysis Project Final

8. When conducted, what type or to what extent are evaluations conducted? (e.g., trade studies, crew evals, usability studies) ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 9. When designing your system/product what trade-offs did you consider in terms of ease of use vs. automation vs. additional crew training? For example, improved user interface to reduce crew training requirements. ______________________________________________________________________________ ______________________________________________________________________________ 10. Do any of the HF requirements listed above appear to not meet industry standards or address current technologies? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________

31

Page 39: Space Human Factors Engineering Gap Analysis Project Final

Human Factors Gap Analysis – Topics Table What requirements below are applicable to your system/product? Are there any requirement areas that need to be clarified, or information added? [Reference NASA-STD-3000, Volume VIII, Human Systems Integration Requirements (HSIR), CEV Launch Segment (CEV and CEVLV)]

Human Performance Characteristics & Capabilities

Do you have to pay particular attention to any human performance capabilities in the design of your system/product?

Visual

Auditory

Olfactory

Vestibular

Kinesthetic

Human Dimensions

Strength

Range of motion

Physical workload

Motor skills (e.g., dexterity)

Response time

Cognitive Does your system/product require any special cognitive capabilities?

Attention

Memory

Decision making

Environmental factors Will any environmental factors affect the human’s performance with your product/system?

Atmosphere

Microgravity

Acceleration

Vibration

Acoustics

Radiation

Thermal

Human-system interactions

Safety Are there any safety hazards associated with your system/product?

Safety Hazards

Touch Temperature

Mechanical

Electrical

32

Page 40: Space Human Factors Engineering Gap Analysis Project Final

Decompression

Fire

Health management Does your system/product affect any health management issues?

Nutrition

Microgravity

countermeasures

Sleep

Medical

Workstations Does the crewmember have to interact with any workstation components in using your product/system?

Layout

Controls

Visual displays

Audio indicators

Control/display integration

Communications

Labeling & coding

Automation

Activity centers Does the crewmember have to interact with any particular vehicle areas or activity centers in using your product/system?

Piloting & systems mgmt

Maintenance

Housekeeping

Training

Direct and Indirect Viewing

Body waste management

Personal hygiene

Galley

Stowage

Exercise

Medical treatment area

Crew quarters

Trash management

Recreation

Meeting

Robotics

Static features Are there any static design features that may impact how the crewmember uses your system?

Volumes

Adjacencies

33

Page 41: Space Human Factors Engineering Gap Analysis Project Final

Orientation

Restraints

Lighting

Aesthetics - design & decor

Window integration

Dynamic features Are there any dynamic design features that may impact how the crewmember uses your system/product?

Nominal traffic flow

Translation paths

Mobility aids

Location coding

Doors & hatches

Emergency egress

Hardware & equipment Is there any equipment that the crewmember must interact with for your system/product?

Tools

Mounting & access

Packaging

Fasteners/Connectors

Cable management

Closures & covers

Information management

Communications

EVA

Crew Management Does your system/product involve any other crewmember considerations?

Crew Skills

Crew Scheduling

Crew Training

Instructional Materials

34

Page 42: Space Human Factors Engineering Gap Analysis Project Final

Appendix D

Structured Paragraphs Scoresheet

35

Page 43: Space Human Factors Engineering Gap Analysis Project Final

R

ef

Gap

Top

ic

Res

earc

h Q

uest

ions

/Pro

duct

s Sc

ore

Com

men

ts

1 Te

leop

erat

ions

D

evel

op m

etho

ds fo

r eff

ectiv

e te

leop

erat

ions

by

med

iatin

g tra

nsm

issi

on

late

ncie

s and

eff

icie

ntly

trai

ning

the

crew

mem

bers

and

pot

entia

l gro

und

pers

onne

l. Th

e ta

sk w

ill a

ddre

ss th

e fo

llow

ing

ques

tions

: 1.

W

hat a

re th

e gu

idel

ines

for p

erfo

rmin

g te

leop

erat

ions

task

s?

2.

How

do

we

desi

gn fo

r min

imum

risk

? 3.

To

wha

t lev

el sh

ould

the

task

be

mon

itore

d by

a c

rew

mem

ber o

n or

bit?

4.

H

ow c

omfo

rtabl

e is

the

crew

in le

tting

som

eone

els

e pe

rfor

m th

e ta

sk?

5.

Wha

t is t

he b

est w

ay to

trai

n fo

r rem

ote

med

ical

supp

ort?

6.

H

ow c

an w

e en

sure

eff

ectiv

e te

leop

erat

ions

of l

unar

-bas

ed a

sset

s fr

om re

mot

e se

tting

s? T

his q

uest

ion

is re

leva

nt b

ecau

se th

e ES

AS

Rep

ort (

sect

ion

7) st

ates

that

"So

me

surf

ace

asse

ts e

mpl

aced

on

the

luna

r sur

face

wou

ld c

ontin

ue to

ope

rate

afte

r the

cre

w le

aves

. Sc

ient

ific

mon

itorin

g eq

uipm

ent,

robo

tic sy

stem

s, an

d IS

RU

de

mon

stra

tions

wou

ld b

e te

leop

erat

ed fr

om E

arth

."

Prod

ucts

: (1

) Mod

els f

or se

vera

l typ

es o

f con

trol a

utho

rity

(e.g

., in

ner-

loop

con

trol,

supe

rvis

ory

cont

rol),

(2) c

ontro

l alg

orith

ms t

hat s

eam

less

ly

fuse

pre

dict

ive

filte

r and

pre

dict

ive

filte

r tec

hniq

ues t

o ef

fect

ivel

y m

edia

te tr

ansm

issi

on la

tenc

ies,

and

(3) g

uide

lines

for t

rain

ing

engi

neer

ing

and

med

ical

per

sonn

el in

tele

oper

atio

n ac

tiviti

es.

2 C

omm

unic

atio

ns

Goo

d co

mm

unic

atio

n an

d po

sitiv

e in

tera

ctio

ns b

etw

een

grou

nd a

nd

crew

, and

bet

wee

n cr

ewm

embe

rs, a

re c

ritic

al to

ass

ure

effic

ient

w

orkl

oad

man

agem

ent w

hen

deal

ing

with

una

ntic

ipat

ed p

robl

ems.

Inte

rfac

e de

sign

, inf

orm

atio

n fin

ding

and

util

izat

ion,

info

rmat

ion

man

agem

ent,

and

user

s' co

mpr

ehen

sion

will

con

tinue

to b

e m

ajor

ch

alle

nges

for r

esea

rch

into

com

mun

icat

ions

. The

que

stio

ns n

eed

to b

e ad

dres

sed

are:

1.

W

hat a

re o

pera

ting

cons

ider

atio

ns w

ith re

spec

t to

vario

us

com

mun

icat

ion

late

ncie

s in

com

mun

icat

ions

/con

trol?

How

shou

ld

grou

nd a

nd o

n-or

bit c

rew

s be

train

ed to

com

mun

icat

e w

ith

36

Page 44: Space Human Factors Engineering Gap Analysis Project Final

incr

easi

ng si

gnal

del

ays?

2.

H

ow c

an c

omm

unic

atio

n pr

oced

ures

be

impr

oved

, bot

h fo

r CEV

, as

wel

l as l

onge

r dur

atio

n Lu

nar a

nd M

ars m

issi

ons?

3.

O

ppor

tuni

ties i

nclu

de th

e de

velo

pmen

t of t

ools

to fa

cilit

ate

inte

ract

ion

with

com

plex

dat

abas

es a

nd in

terp

erso

nal

com

mun

icat

ion

thro

ugh

com

pute

r-ba

sed

syst

ems.

4.

Wha

t too

ls a

nd p

roce

dure

s can

fost

er d

evel

opm

ent o

f sha

red

men

tal

mod

els f

or d

istri

bute

d de

cisi

on m

akin

g be

twee

n cr

ew a

nd g

roun

d?

5.

Dev

elop

tool

s to

supp

ort b

uild

ing

of sh

ared

situ

atio

n m

odel

s, as

sess

ris

ks, a

nd e

valu

ate

alte

rnat

ive

cour

ses o

f act

ion

will

enh

ance

di

strib

uted

team

dec

isio

n m

akin

g.

6.

How

can

voi

ce, d

ata,

gra

phic

s, an

d im

ages

bes

t be

exch

ange

d co

ncur

rent

ly w

ith th

e gr

ound

, with

in h

abita

ble

volu

mes

, and

dur

ing

EVA

? H

ow c

an fa

ctor

s suc

h as

ban

dwid

th li

mita

tions

, cha

ngin

g si

gnal

pro

paga

tion

cond

ition

s, m

obili

ty, a

nd la

ngua

ge d

iver

sity

bes

t be

man

aged

?

Prod

uct:

(1) D

esig

n gu

idel

ines

/requ

irem

ent d

evel

opm

ent f

or o

ptim

al

met

hods

for p

lann

ing

on-o

rbit

oper

atio

ns (i

nclu

ding

tele

oper

atio

ns) a

nd

antic

ipat

ing

effe

cts o

f cha

ngin

g la

tenc

ies i

n vo

ice

and

data

co

mm

unic

atio

n. (2

) Com

mun

icat

ion

prot

ocol

s and

tech

nolo

gies

to

faci

litat

e co

oper

ativ

e de

cisi

on m

akin

g be

twee

n cr

ews i

n sp

ace

and

on

the

grou

nd th

at su

ppor

t hum

an in

tera

ctio

n.

3 C

rew

sche

dulin

g to

ols

Cre

w d

ebrie

fs in

dica

te th

at re

sche

dulin

g ite

ms a

nd re

al-ti

me

chan

ges

(rul

e fo

r res

ched

ulin

g) in

the

sche

dule

are

not

man

aged

as e

ffic

ient

ly a

s th

ey c

ould

be.

Thi

s res

earc

h pr

ojec

t will

exa

min

e ef

fect

iven

ess a

nd

effic

ienc

y of

ena

blin

g th

e cr

ew to

repl

an th

eir a

ctiv

ities

: 1.

D

evel

opm

ent o

f a p

rodu

ct to

app

ly h

euris

tics a

nd m

issi

on o

pera

tions

kn

owle

dge

to se

amle

ssly

inco

rpor

ate

off-

nom

inal

and

nom

inal

ac

tiviti

es a

nd p

roce

dure

s int

o a

unifi

ed ti

mel

ine

2.

Wor

k w

ith fl

ight

surg

eons

and

mis

sion

pla

nnin

g to

eva

luat

e ef

fect

iven

ess o

f cre

w sc

hedu

ling

vs. g

roun

d sc

hedu

ling

on IS

S.

Prod

uct:

Con

stra

int-b

ased

pla

nnin

g an

d sc

hedu

ling

tool

s for

aut

omat

ic

37

Page 45: Space Human Factors Engineering Gap Analysis Project Final

gene

ratio

n of

act

ivity

pla

ns fo

r bot

h dy

nam

ic a

nd n

on-d

ynam

ic fl

ight

ph

ases

. 4

Beh

avio

ral

Hea

lth a

nd

Perf

orm

ance

- C

ogni

tion

The

impo

rtanc

e of

cog

nitiv

e fa

ilure

s has

incr

ease

d as

act

ive

cont

rol o

f sy

stem

s has

pas

sed

mor

e an

d m

ore

to a

utom

ated

syst

ems a

nd th

e ro

le o

f th

e hu

man

ope

rato

r has

incr

easi

ngly

bec

ome

that

of a

mon

itor.

Ther

efor

e, a

s ris

k m

itiga

tion,

read

ines

s to

perf

orm

shou

ld b

e m

easu

red

befo

re e

ngag

ing

in ta

sks.

Task

s to

be a

ddre

ssed

for t

his t

opic

incl

udes

: 1.

Id

entif

y cr

itica

l asp

ects

of c

rew

mem

ber t

asks

. 2.

W

hat m

etric

can

be

used

for m

easu

ring

the

effe

ctiv

enes

s of h

uman

ac

tiviti

es?

The

tool

cou

ld se

rve

two

purp

oses

: pre

dict

hum

an w

ork

effe

ctiv

enes

s dur

ing

a sy

stem

dev

elop

men

t and

als

o w

ould

be

a m

etric

for a

sses

sing

hum

an p

erfo

rman

ce d

urin

g op

erat

ions

. 3.

D

evel

op a

n as

sess

men

t too

l for

the

crew

mem

bers

to m

easu

re th

eir

own

perf

orm

ance

to d

eter

min

e “r

eadi

ness

to p

erfo

rm.”

The

“r

eadi

ness

-to-p

erfo

rm”

cogn

itive

tool

wou

ld b

e ta

ilore

d to

the

spec

ific

task

; the

tool

mus

t be

adap

tabl

e to

the

rang

e of

exp

ecte

d ta

sks/

activ

ities

for c

rew

. 4.

G

iven

the

fact

that

con

cept

ual d

esig

ns a

re b

y de

finiti

on in

com

plet

e,

how

can

NA

SA b

ette

r pre

dict

hum

an p

erfo

rman

ce (p

artic

ular

ly ta

sk

com

plet

ion

times

, wor

kloa

d, S

A, e

rror

rate

s)?

5.

Whe

n sh

ould

aud

itory

vs.

visu

al a

larm

s be

used

?

Prod

uct:

Too

l tha

t will

mod

el w

orkl

oad,

spec

ifica

lly fo

r cog

nitiv

e ta

sk

com

pone

nts.

This

will

pro

vide

a m

etric

to a

sses

s the

impa

ct o

f ful

l tra

inin

g an

d ju

st-in

-tim

e tra

inin

g an

d le

ads t

o a

bette

r mat

ch b

etw

een

actu

al c

apab

ilitie

s and

task

dem

ands

.

5 H

uman

Pe

rfor

man

ce

Mod

els f

or

Dis

play

Ev

alua

tion

Des

igne

rs o

f dis

play

s typ

ical

ly e

mbe

d at

tent

ion-

attra

ctin

g fe

atur

es (s

uch

as c

olor

-cod

ing)

in c

onfo

rman

ce w

ith th

eir k

now

ledg

e of

hum

an

info

rmat

ion

seek

ing

capa

bilit

ies.

How

ever

, exi

stin

g hu

man

per

form

ance

m

odel

s are

not

yet

cap

able

of p

redi

ctin

g di

spla

y ef

fect

iven

ess b

ecau

se

the

mod

els l

ack

deta

iled

mod

els o

f inf

orm

atio

n se

ekin

g an

d vi

sual

pr

oces

sing

. Th

e fo

llow

ing

goal

s will

be

addr

esse

d by

this

task

: 1.

D

evel

op, t

est,

and

eval

uate

hum

an p

erfo

rman

ce m

odel

s to

assi

st

deve

lope

rs in

des

igni

ng d

ispl

ays a

nd c

ontro

ls.

38

Page 46: Space Human Factors Engineering Gap Analysis Project Final

2.

Ensu

re m

odel

s mak

e va

lid q

uant

itativ

e de

term

inat

ions

of d

ispl

ay

qual

ity a

nd u

sage

and

the

effe

cts o

f dis

play

mod

ifica

tion,

ther

eby

spee

ding

up

and

optim

izin

g de

sign

/test

/rede

sign

/rete

st c

ycle

s. 3.

D

evel

op a

mod

el o

f per

form

ance

mod

erat

ing

fact

ors t

hat p

redi

ct a

nd

recr

eate

shor

t- an

d lo

ng-te

rm e

ffec

ts o

f stre

ssor

s (su

ch a

s fat

igue

, st

ress

, tim

e pr

essu

re, i

nade

quat

e si

tuat

ion

awar

enes

s and

m

icro

grav

ity) o

n pe

rfor

man

ce. B

y m

atch

ing

thes

e pr

edic

tions

ag

ains

t rea

l-tim

e be

havi

oral

mea

sure

men

ts o

f cre

w a

ctiv

ity (s

uch

as

eye

mov

emen

ts) t

he m

odel

can

func

tion

as a

real

-tim

e cl

assi

fier o

f cu

rren

t cre

w c

ondi

tion

and

perf

orm

ance

cap

abili

ty.

Prod

ucts

: Mod

els o

f hum

an p

erfo

rman

ce

6 M

edic

al

Proc

edur

es

Dev

elop

gui

delin

es fo

r mul

timed

ia su

ppor

t of m

edic

al p

roce

dure

s (e.

g.,

mul

timed

ia e

nhan

cem

ent t

o pr

oced

ural

gui

des a

nd c

heck

lists

such

as t

he

Emer

genc

y M

edic

al P

roce

dure

s Che

cklis

t (EM

PC) a

nd o

ther

NA

SA

mis

sion

pro

cedu

res a

nd c

heck

lists

). U

se m

edic

al p

roce

dure

s as t

est

dom

ain,

but

der

ive

guid

elin

es fo

r mor

e ge

nera

l app

licab

ility

. Res

earc

h qu

estio

ns in

clud

e:

1.

Wha

t is t

he b

est f

orm

at o

f pro

cedu

res f

or p

rovi

ding

diff

eren

t lev

els

of d

etai

l to

diff

eren

t peo

ple

(nov

ice

vs. e

xper

t)? H

ow c

an th

e m

edic

al c

heck

list b

e re

desi

gned

? 2.

W

hich

cha

ract

eris

tics o

f med

ical

task

s det

erm

ine

whe

ther

they

w

ould

ben

efit

from

mul

timed

ia su

ppor

t? W

hich

spec

ific

com

pone

nts

of e

mer

genc

y m

edic

al ta

sks i

n th

e cu

rren

t NA

SA E

MPC

wou

ld

bene

fit fr

om m

ultim

edia

?

3.

Can

a c

ompl

exity

inde

x be

dev

elop

ed th

at w

ould

faci

litat

e th

e qu

ick

and

effe

ctiv

e de

term

inat

ion

of w

hich

task

s wou

ld b

enef

it fr

om

mul

timed

ia?

4.

Wha

t prin

cipl

es o

f tas

k de

sign

, pro

cedu

res,

job

aids

, too

ls /

and

equi

pmen

t are

requ

ired

to e

nabl

e cr

ewm

embe

rs to

acc

ompl

ish

nom

inal

and

em

erge

ncy

perc

eptu

al a

nd c

ogni

tive

task

s?

5.

How

can

the

deci

sion

-mak

ing

of n

on-m

edic

al c

rew

mem

bers

be

aide

d? H

ow sh

ould

rele

vant

info

rmat

ion

be p

rese

nted

in a

tim

ely

and

unen

cum

bere

d m

anne

r to

the

crew

?

39

Page 47: Space Human Factors Engineering Gap Analysis Project Final

6.

Wha

t kin

ds o

f sys

tem

s can

supp

ort t

he c

rew

s’ o

n-bo

ard

med

ical

ac

tiviti

es (e

.g.,

diag

nost

ics,

prog

nost

ics,

sche

dulin

g) a

nd d

ecis

ion-

mak

ing

capa

bilit

ies?

Pr

oduc

ts:

(1) G

uide

lines

and

ope

ratio

nally

eff

icie

nt c

heck

lists

, (2)

G

uide

lines

for m

ultim

edia

supp

ort,

and

(3) M

edic

al d

ecis

ion-

aidi

ng

supp

ort s

yste

m.

7 Tr

aini

ng

Dev

elop

a tr

aini

ng p

rogr

am to

reso

lve

the

follo

win

g qu

estio

ns:

1.

Dur

ing

the

pre-

fligh

t pha

se o

f a m

issi

on, w

hat a

re th

e m

ost e

ffec

tive

and

effic

ient

met

hods

of t

rain

ing?

Is t

he c

urre

nt tr

aini

ng m

odel

op

timum

? H

ow d

o w

e ap

ply

adap

tive

train

ing

met

hods

and

ach

ieve

ge

nera

lized

skill

s (ra

ther

than

par

ticul

ar p

roce

dure

com

pete

nce)

? 2.

D

urin

g th

e in

-flig

ht p

hase

of a

mis

sion

, wha

t tra

inin

g m

etho

dolo

gies

be

st su

ppor

t cog

nitiv

e lim

itatio

ns a

nd h

igh-

stre

ss c

ondi

tions

? H

ow

can

on-b

oard

syst

ems b

e de

sign

ed to

add

ress

Just

In T

ime

(JIT

) and

re

curr

ent (

i.e.,

refr

eshe

r) tr

aini

ng?

Wha

t are

the

impa

cts o

f mis

sion

du

ratio

n on

rete

ntio

n?

3.

For b

oth

phas

es o

f the

mis

sion

(pre

-flig

ht a

nd in

-flig

ht),

wha

t is t

he

appr

opria

te m

ix o

f ski

ll-ba

sed

vers

us ta

sk-b

ased

trai

ning

? W

hat

stan

dard

s and

pro

ficie

ncy

leve

ls c

an p

rovi

de a

reas

onab

le le

vel o

f as

sura

nce

that

the

train

ing

is e

ffec

tive

and

that

rete

ntio

n w

ill b

e m

aint

aine

d?

Prod

ucts

: (1

) Tra

inin

g cu

rric

ula

requ

irem

ents

and

gui

delin

es, (

2)

train

ing

mat

eria

ls a

nd sy

stem

s, (3

) ass

essm

ent t

ools

.

8 Pr

oced

ures

D

evel

op p

roce

dure

gui

delin

es/ t

empl

ates

to m

inim

ize

the

oppo

rtuni

ty

for e

rror

, max

imiz

e th

e op

portu

nity

to d

etec

t err

ors b

efor

e th

ey b

ecom

e pr

oble

ms,

and

min

imiz

e th

e co

nseq

uenc

e of

und

etec

ted

erro

rs:

1.

How

can

pro

cedu

res b

e de

sign

ed su

ch th

at th

ey b

uild

on

oper

ator

s’

capa

bilit

ies a

nd c

ompe

nsat

e fo

r ope

rato

rs’ l

imita

tions

? W

hat t

ype

of in

form

atio

n is

nee

ded

in th

e pr

oced

ure

(pic

ture

s, vi

deo,

text

, et

c.)?

2.

H

ow to

det

erm

ine

the

best

way

to fo

rmat

pro

cedu

res t

o ha

ve th

e ab

ility

to p

rese

nt d

iffer

ent l

evel

s of d

etai

l to

diff

eren

t peo

ple

(e.g

.,

40

Page 48: Space Human Factors Engineering Gap Analysis Project Final

expe

rt vs

. nov

ice,

eng

inee

r vs.

man

agem

ent,

and

grou

nd v

s. on

-or

bit)?

3.

H

ow c

an v

oice

reco

gniti

on a

nd a

udito

ry in

stru

ctio

ns b

e im

plem

ente

d in

pro

cedu

res?

Pr

oduc

t: T

ool (

tem

plat

e), a

naly

sis o

f tas

ks a

nd h

uman

cap

abili

ties,

and

met

hodo

logy

for p

roce

dure

and

che

cklis

t des

ign

and

help

det

erm

ine

proc

edur

e gu

idel

ines

/ te

mpl

ates

. 9

Proc

edur

e D

evel

opm

ent

Dev

elop

gui

delin

es a

nd re

quire

men

ts fo

r pro

cedu

re d

evel

opm

ent f

or

futu

re h

uman

-rat

ed sp

ace

vehi

cles

: 1.

R

evis

it re

quire

men

ts d

ocum

ents

and

see

whe

re re

quire

men

ts fo

r re

vers

ibili

ty o

f act

ions

mig

ht b

e ne

eded

. For

exa

mpl

e, m

ultip

le

crew

mem

bers

shou

ld n

ot b

e ab

le to

exe

cute

sim

ulta

neou

s inp

uts i

nto

fligh

t con

trols

. 2.

Fo

rmat

ting

of p

roce

dure

s: D

iffer

ent l

evel

s of d

etai

l may

be

requ

ired

for d

iffer

ent p

eopl

e an

d op

erat

ing

envi

ronm

ents

, e.g

., ex

pert

vers

us

novi

ce, e

ngin

eer v

ersu

s a h

uman

fact

ors p

erso

n, o

n th

e gr

ound

ve

rsus

on-

orbi

t?

3.

Shou

ld th

e pr

oced

ure

be e

lect

roni

c, h

ard

copy

, or o

ther

? H

ow w

ill

upda

tes b

e ha

ndle

d?

4.

How

can

pro

cedu

re b

e st

anda

rdiz

ed to

be

erro

r-m

inim

ized

and

co

nsis

tent

acr

oss s

yste

ms (

whe

n ap

plic

able

)? C

an a

tem

plat

e be

de

velo

ped

to h

elp

proc

edur

es w

riter

s bet

ter u

nder

stan

d fa

ctor

s suc

h as

relia

bilit

y, d

esen

sitiz

atio

n, a

nd e

ase

of u

se?

5.

How

will

har

d vs

. sof

t sw

itche

s be

dete

rmin

ed?

How

em

bedd

ed

shou

ld c

omm

ands

be

with

in a

pro

cedu

re (a

switc

h)?

Wha

t ele

men

ts

of a

par

ticul

ar ta

sk w

ould

lead

to e

mbe

dded

com

man

d re

quire

men

ts?

Prod

ucts

: G

uide

lines

/ re

quire

men

ts fo

r the

dev

elop

men

t of p

roce

dure

s, ch

eckl

ist,

and

tem

plat

es

10

Dis

play

Siz

es

Dev

elop

gui

delin

es a

nd re

quire

men

ts fo

r pro

per s

izin

g of

the

phys

ical

di

spla

y sc

reen

(e.g

., liq

uid

crys

tal d

ispl

ay) a

nd th

e di

spla

y fo

rmat

s (i.e

., di

spla

y w

indo

ws)

that

are

con

tain

ed w

ithin

eac

h sc

reen

. 1.

C

EV c

rew

stat

ion

disp

lay

inte

grat

ion

and

cons

olid

atio

n --

redu

ced

41

Page 49: Space Human Factors Engineering Gap Analysis Project Final

disp

lay

real

est

ate

on C

EV re

quire

s red

uced

suite

of "

top-

leve

l"

disp

lay

form

ats.

Wha

t inf

orm

atio

n sh

ould

be

cont

aine

d in

a g

roup

of

top-

leve

l dis

play

s?

2.

Shut

tle d

ispl

ay fo

rmat

s are

bas

ed o

n a

"sin

gle-

disp

lay-

sing

le-M

ulti-

func

tion

Dis

play

Uni

t (M

DU

)” p

hilo

soph

y in

whi

ch th

e M

DU

is

roug

hly

the

sam

e si

ze a

s the

spec

ified

dis

play

form

at si

ze. C

EV

prov

ides

the

pote

ntia

l to

inco

rpor

ate

larg

er c

rew

stat

ion

scre

ens

capa

ble

of d

ispl

ayin

g m

ultip

le d

ispl

ay fo

rmat

s. W

hat s

houl

d be

the

dim

ensi

ons a

nd a

spec

t rat

ios o

f the

phy

sica

l dis

play

scre

ens a

nd th

e sm

alle

r win

dow

s (di

spla

y fo

rmat

s) w

ithin

eac

h sc

reen

? 3.

W

hat a

re th

e m

inim

um si

ze re

quire

men

ts (c

lear

ance

s) a

nd lo

catio

n re

quire

men

ts fo

r dis

play

s and

con

trols

for p

erso

nnel

wea

ring

spac

e su

its (b

oth

pres

suriz

e an

d un

pres

suriz

ed)?

Pr

oduc

ts: G

uide

lines

and

requ

irem

ents

on

disp

lay

size

s, la

yout

, rea

l es

tate

, and

form

ats.

11

Dis

play

In

form

atio

n C

onte

nt

Dev

elop

gui

delin

es a

nd re

quire

men

ts fo

r pro

per d

ispl

ay in

form

atio

n co

nten

t: 1.

W

hat c

ombi

natio

n of

flig

ht m

anag

emen

t dis

play

form

at a

nd st

abili

ty

augm

enta

tion

softw

are

will

ena

ble

man

ual f

light

con

trol?

2.

W

hat i

s the

bes

t way

to p

rese

nt in

tegr

ated

cau

tion

and

war

ning

sy

stem

info

rmat

ion

to a

id th

e cr

ew in

reso

lvin

g m

alfu

nctio

ns?

Wha

t in

form

atio

n sh

ould

be

cont

aine

d on

an

adva

nced

cau

tion

and

war

ning

syst

em?

3.

D

esig

ning

for l

ow c

ogni

tive

load

. The

re is

a n

eed

in sp

acec

raft

desi

gn to

com

pens

ate

for t

he p

oten

tial n

egat

ive

oper

atio

nal i

mpa

cts

and

diso

rient

atio

ns o

n pe

rfor

man

ce. W

hat i

ntui

tive

inte

rfac

es a

nd

low

cog

nitiv

e de

man

d pr

oced

ures

bes

t im

prov

e th

ose

detri

men

tal

impa

cts?

4.

D

esig

ning

for s

enso

ry-m

otor

dec

ondi

tioni

ng:

How

can

wor

ksta

tions

an

d di

spla

ys b

e co

nfig

ured

to m

inim

ize

ergo

nom

ic p

robl

ems

invo

lvin

g op

erat

or st

ate

chan

ges (

such

as s

enso

ry-m

otor

de

cond

ition

ing

and

fatig

ue)?

5.

H

ow c

an u

sabi

lity

and

read

abili

ty o

f pro

cedu

res b

e im

prov

ed?

Wha

t

42

Page 50: Space Human Factors Engineering Gap Analysis Project Final

info

rmat

ion

is n

eede

d in

the

proc

edur

e (p

ictu

res,

caut

ion

and

war

ning

, etc

.)?

6.

Wha

t are

the

pros

and

con

s of d

irect

vie

w (t

hrou

gh w

indo

ws)

and

in

dire

ct v

iew

(thr

ough

dis

play

s)?

How

to in

tegr

ate

com

pute

r di

spla

ys o

f a v

iew

? i.

e., w

hat k

ind

of in

form

atio

n do

es o

ne in

clud

e in

an

over

lay;

wha

t is i

mpo

rtant

for t

he c

rew

to se

e? H

ow to

dis

play

an

ove

rlay

to c

aptu

re 3

-D in

form

atio

n? W

ould

sens

ory

augm

enta

tion

be n

eede

d?

Prod

ucts

: G

uide

lines

and

requ

irem

ents

on

disp

lay

info

rmat

ion

cont

ent.

Som

e of

the

rele

vant

topi

cs fo

r dis

play

info

rmat

ion

cont

ent i

nclu

de

stab

ility

aug

men

tatio

n, a

dvan

ced

caut

ion

and

war

ning

syst

em, s

patia

l di

sorie

ntat

ion

miti

gatio

n, se

nsor

y m

otor

dec

ondi

tioni

ng, f

atig

ue

miti

gatio

n, p

roce

dure

pre

sent

atio

n, a

nd a

utom

ated

info

rmat

ion

pres

enta

tion.

12

N

on-tr

aditi

onal

M

ulti-

mod

al

Dis

play

s

Dev

elop

gui

delin

es a

nd re

quire

men

ts fo

r non

-trad

ition

al m

ulti-

mod

al

disp

lays

, suc

h as

hap

tic, v

oice

or h

ead-

mou

nted

dis

play

s:

1.

Det

erm

ine

the

exte

nt to

whi

ch c

rew

per

form

ance

can

be

enha

nced

w

ith n

on-tr

aditi

onal

(mul

ti-m

odal

) dis

play

s. 2.

W

hat i

s the

bes

t im

plem

enta

tion

for a

n el

ectro

nic

visu

al d

ispl

ay fo

r th

e w

eare

r? W

hat a

re th

e re

quire

men

ts o

f inf

orm

atio

n pr

esen

tatio

n fo

r alte

rnat

ive

disp

lays

(e.g

., sm

all d

ispl

ays,

head

-mou

nted

di

spla

ys)?

3.

H

ow c

an v

oice

reco

gniti

on a

nd a

udito

ry in

stru

ctio

ns b

e im

plem

ente

d in

em

erge

ncy

proc

edur

es fo

r thi

s kin

d of

dis

play

s? W

hat t

ype

of

proc

edur

es w

ill b

e us

ed?

4.

Wha

t are

the

requ

irem

ents

for h

ead-

mou

nted

dis

play

s and

in

form

atio

n fo

rmat

s nee

ded

for t

he h

ands

-fre

e ta

sks a

ssoc

iate

d w

ith

som

e of

thes

e di

spla

ys?

Prod

ucts

: G

uide

lines

and

requ

irem

ents

for n

on-tr

aditi

onal

dis

play

s in

term

s of e

rgon

omic

s and

info

rmat

ion

disp

lay

form

ats.

Non

-trad

ition

al

disp

lays

exa

mpl

es in

clud

e: h

elm

et/h

ead

mou

nted

dis

play

s, fle

xibl

e di

spla

ys, h

aptic

dis

play

s, au

dio

disp

lays

, etc

.

43

Page 51: Space Human Factors Engineering Gap Analysis Project Final

13

Ala

rms

War

ning

des

ensi

tizat

ion

is a

per

vasi

ve p

robl

em th

roug

hout

the

com

mer

cial

and

NA

SA sp

acef

light

com

mun

ity. D

urin

g th

e pr

evio

us

elev

en E

xped

ition

Cre

w D

ebrie

fs, c

rew

mem

bers

repe

ated

ly c

omm

ente

d on

the

over

use

of c

autio

n an

d w

arni

ng b

lock

s with

in p

roce

dure

s. Th

is

proj

ect w

ould

resu

lt in

gui

delin

es/re

quire

men

ts re

com

men

datio

ns fo

r th

e ch

arac

teris

tics o

f ala

rm e

vent

s (th

at ta

kes i

nto

acco

unt s

enso

ry

mod

ality

, per

ceiv

ed u

rgen

cy, t

ask

inte

rrup

tion,

ope

ratio

nal e

nviro

nmen

t, et

c.) a

nd v

isua

l cha

ract

eris

tics o

f war

ning

labe

ls w

ithin

the

NA

SA

oper

atio

nal c

onte

xt (i

nclu

ding

col

or, f

ont,

cont

ent,

and

pict

oria

l gu

idel

ines

): 1.

W

hat i

s the

mos

t eff

ectiv

e m

etho

d of

pre

sent

ing

alar

ms a

nd a

lerts

to

a di

vers

e cr

ew?

Wha

t int

erna

tiona

l con

side

ratio

ns w

ill b

e us

ed?

D

oes t

he p

ropo

sed

met

hod

diff

er a

ccor

ding

to w

hat t

ype

of a

ctiv

ity

the

crew

is e

ngag

ed in

(e.g

. crit

ical

stag

es o

f flig

ht, n

omin

al E

VA

op

erat

ions

)?

2.

Whe

n sh

ould

aud

itory

vs.

visu

al a

larm

s be

used

?

3.

How

can

ala

rm d

esen

sitiz

atio

n be

miti

gate

d (e

.g. m

inim

izin

g fa

lse

alar

ms,

adeq

uate

ly d

efin

ing

"whe

n to

war

n" c

riter

ia)?

4.

Sh

ould

the

caut

ions

and

war

ning

s for

subs

yste

ms b

e in

tegr

ated

into

th

e ov

eral

l veh

icle

arc

hite

ctur

e (e

.g. m

edic

al)?

Pr

oduc

t: G

uide

lines

and

requ

irem

ents

for t

he p

rese

ntat

ion

of a

larm

s.

14

Dis

play

s and

C

ontro

ls

Ergo

nom

ics

Dev

elop

gui

delin

es a

nd re

quire

men

ts fo

r dis

play

s and

con

trols

er

gono

mic

s:

3.

Wha

t are

the

min

imum

size

requ

irem

ents

(cle

aran

ces)

and

loca

tion

requ

irem

ents

for d

ispl

ays a

nd c

ontro

ls fo

r per

sonn

el w

earin

g sp

ace

suits

(bot

h pr

essu

rize

and

unpr

essu

rized

). 4.

D

esig

ning

for s

enso

ry-m

otor

dec

ondi

tioni

ng --

how

can

wor

ksta

tions

an

d co

ntro

ls, b

e co

nfig

ured

to m

inim

ize

ergo

nom

ic p

robl

ems

invo

lvin

g va

riatio

ns in

the

oper

ator

’s st

ate

(e.g

., se

nsor

y-m

otor

de

cond

ition

ing,

fatig

ue)?

Pr

oduc

ts:

Gui

delin

es a

nd re

quire

men

ts o

n D

&C

Erg

onom

ics.

Emph

asis

sh

ould

be

on p

hysi

cal r

equi

rem

ents

for d

iffer

ent m

issi

on p

hase

s and

44

Page 52: Space Human Factors Engineering Gap Analysis Project Final

how

dis

play

s and

con

trols

shou

ld b

e ta

ilore

d to

miti

gate

sens

ory-

mot

or

deco

nditi

onin

g.

15

Extra

-Veh

icul

ar

Act

ivity

(EV

A)

The

luna

r sor

tie m

issi

ons w

ill re

quire

the

crew

to d

ivid

e in

to tw

o te

ams

to c

ondu

ct d

aily

(or n

ear-

daily

) EV

As o

f up

to 8

hou

rs d

urat

ion.

The

se

team

s will

use

the

luna

r rov

er v

ehic

le to

exp

lore

are

as u

p to

20

km fr

om

the

land

er.

1.

Wha

t inf

orm

atio

n sy

stem

s will

be

need

ed to

supp

ort t

hese

mis

sion

s?

2.

Can

thes

e sy

stem

s be

valid

ated

with

ana

log

appl

icat

ions

(suc

h as

Se

lf C

onta

ined

Atm

osph

eric

Pro

tect

ive

Ense

mbl

e, o

r SC

APE

, su

its)?

Pr

oduc

t: (1

) Too

l tha

t pro

vide

s hum

an e

rror

/sys

tem

ana

lyse

s, (2

) qu

antif

ied

hum

an re

liabi

lity

data

, and

(3) a

"w

ork

effe

ctiv

enes

s" m

etric

si

mila

r to

that

bei

ng d

evel

oped

by

the

EVA

gro

up.

16

Ant

hrop

omet

ry

– Sp

ace

Suits

R

esea

rch

prot

otyp

e su

it co

nfig

urat

ions

, mak

ing

mea

sure

men

ts to

de

term

ine

desi

gns t

hat w

ill im

prov

e su

it fit

and

func

tiona

lity:

1.

H

ow c

an su

its b

e de

sign

ed to

aff

ord

user

s gre

ater

dex

terit

y w

ith le

ss

stre

ss a

nd fa

tigue

? T

his i

nclu

des i

dent

ifica

tion

and

clas

sific

atio

n of

th

e ta

sks a

nd ta

sk d

river

s tha

t req

uire

dex

tero

us p

erfo

rman

ce.

2.

Det

erm

ine

the

affe

ct o

f bod

y sh

ape

chan

ges o

n fit

and

mob

ility

(e.g

. 0-

G tr

ansf

er o

f bod

y flu

ids,

elon

gatio

n of

spin

e in

1/6

g)?

Spi

nal

elon

gatio

n an

d its

eff

ects

on

pres

sure

suit

sizi

ng --

will

we

need

to

resi

ze th

e pr

essu

re su

its?

3.

Wha

t for

ces a

re e

xerte

d by

per

sonn

el a

s the

y m

ove

and

wor

k in

side

a

spac

e su

it an

d ho

w to

redu

ce th

e fo

rces

? T

here

is a

nee

d by

med

ical

pe

rson

nel o

f det

erm

inin

g lo

ads a

pplie

d to

var

ious

mus

cle

grou

ps

durin

g th

e co

urse

of a

n EV

A; p

artic

ular

ly o

n a

redu

ced

g su

rfac

e.

Prod

ucts

: Su

it de

sign

gui

delin

es

17

Ant

hrop

omet

ry

– G

ener

al

Des

ign

Gui

delin

es

Con

duct

lab

stud

ies o

n th

e m

ovem

ent,

size

s, an

d st

reng

th o

f per

sonn

el

in o

rder

to d

evel

op d

esig

n gu

idel

ines

: 1.

M

ore

rese

arch

is n

eede

d to

cre

ate

func

tiona

l stre

ngth

cap

abili

ties

data

, esp

ecia

lly w

hen

wea

ring

spac

e su

its.

2.

Wha

t is t

he b

est d

esig

n fo

r too

ls th

at a

re to

be

used

in sp

ace

(und

er

45

Page 53: Space Human Factors Engineering Gap Analysis Project Final

vario

us g

ravi

ty e

nviro

nmen

ts a

nd b

y pe

rson

nel w

earin

g sp

ace

suits

)?

3.

Wha

t will

be

the

trans

latio

n re

quire

men

ts?

(e.g

., w

hat i

s the

hat

ch

size

requ

irem

ent t

o ac

com

mod

ate

a cr

ewm

embe

r car

ryin

g an

un

cons

ciou

s cre

wm

embe

r thr

ough

the

hatc

h?)

4.

Cre

w-c

ockp

it in

tera

ctio

ns u

nder

asc

ent/e

ntry

g lo

ads -

- res

earc

h is

ne

eded

on

crew

’s c

apab

ility

to in

tera

ct w

ith c

rew

stat

ion

disp

lays

by

the

tradi

tiona

l met

hods

of m

anua

l rea

chin

g / t

oggl

ing

switc

hes a

nd

push

ing

butto

ns u

nder

the

high

and

var

iabl

e g

forc

es d

urin

g C

LV/C

EV a

scen

ts a

nd e

ntrie

s. Pr

oduc

t: C

rew

stat

ion

desi

gn g

uide

lines

18

A

nthr

opom

etry

Hum

an

Mod

els

Exam

ine

exis

ting

anth

ropo

met

ric d

ata

and

CA

D /

hum

an m

odel

ing

softw

are

reso

urce

s to

dete

rmin

e th

e be

st d

ata

and

softw

are

com

bina

tion

to m

eet d

esig

ner’

s nee

ds:

1.

How

can

we

mod

ify e

xist

ing

hum

an m

odel

s to

adeq

uate

ly re

pres

ent

the

spec

ified

use

r pop

ulat

ion

(e.g

., re

ach,

fiel

d of

vie

w, a

nd

visi

bilit

y) in

redu

ced

grav

ity a

nd b

e po

rtabl

e to

oth

er si

mul

atio

n en

viro

nmen

ts?

Prod

uct:

Hum

an m

odel

ing

softw

are

and

the

acco

mpa

nyin

g an

thro

pom

etric

dat

abas

e

19

Func

tion

Allo

catio

n D

evel

op g

uide

lines

and

requ

irem

ents

on

func

tion

allo

catio

n fo

r fut

ure

hum

an-r

ated

spac

e ve

hicl

es:

1.

How

shou

ld N

ASA

det

erm

ine

whi

ch fu

nctio

ns /

task

s sho

uld

be

perf

orm

ed b

y fli

ght c

rew

/ gr

ound

cre

w?

Wha

t mis

sion

func

tions

sh

ould

be

allo

cate

d to

hum

ans a

nd w

hat s

houl

d be

aut

omat

ed?

W

hen

and

how

shou

ld d

ynam

ic a

nd a

dapt

ive

auto

mat

ion

be u

tiliz

ed?

H

ow c

an a

ll pa

rties

be

kept

info

rmed

of t

he a

ctio

ns o

f oth

er a

gent

s in

volv

ed in

the

proc

edur

es?

Ana

lyst

s wou

ld in

put f

unct

iona

l re

quire

men

ts, s

yste

m p

aram

eter

s, an

d cr

ew re

sour

ce in

form

atio

n in

to

the

tool

. The

tool

wou

ld m

ake

a re

com

men

datio

n (b

ased

on

hum

an

and

tech

nolo

gy c

apab

ilitie

s) fo

r eff

ectiv

e fu

nctio

n al

loca

tion.

2.

Pr

oced

ures

and

aut

omat

ed c

heck

lists

: Can

the

crew

ove

rrid

e

46

Page 54: Space Human Factors Engineering Gap Analysis Project Final

inap

prop

riate

act

ions

of a

utom

atio

n? H

ow c

an th

e cr

ew b

e ke

pt in

th

e lo

op?

Wha

t is t

he b

est w

ay fo

r hum

ans t

o in

tera

ct w

ith th

e au

tom

atio

n? H

ow d

oes t

he a

utom

atio

n pr

iorit

ize

diff

eren

t act

ions

or

item

s suc

h th

at th

ey d

on't

conf

lict w

ith e

ach

othe

r (e.

g., c

ompl

etin

g ch

eckl

ists

in p

aral

lel)?

3.

W

hat f

unct

ions

shou

ld b

e au

tom

ated

? P

rovi

de g

uida

nce

to a

ssis

t in

ensu

ring

that

the

func

tions

that

requ

ire h

uman

judg

men

t and

are

not

co

st-e

ffec

tive

to a

utom

ate

are

desi

gned

to o

ptim

ize

the

hum

an

cont

ribut

ion.

Com

e up

with

mor

e ef

fect

ive

and

cost

eff

icie

nt to

ols

and

proc

esse

s for

des

ign

/ des

ign

anal

ysis

and

aut

omat

ed m

onito

ring

of sy

stem

s suc

h as

hab

itats

, rob

ots,

rove

rs, e

tc.

Prod

ucts

: G

uide

lines

, req

uire

men

ts, a

nd to

ols f

or m

issi

on fu

nctio

n al

loca

tion

desi

gn a

nd c

orre

ctio

n of

faul

tily

exec

uted

aut

omat

ed

proc

edur

es.

20

Aut

omat

ion

Eval

uatio

n To

ols

Dev

elop

men

t

Dev

elop

gui

delin

es a

nd re

quire

men

ts o

n de

velo

ping

aut

omat

ion

eval

uatio

n to

ols f

or fu

ture

hum

an-r

ated

spac

e ve

hicl

es:

1.

Tool

s and

tech

niqu

es fo

r eva

luat

ion

of h

uman

inte

ract

ion

desi

gns o

f au

tom

atio

n sy

stem

s, in

clud

ing

robo

tic sy

stem

s, ro

vers

, tel

eope

rate

d sy

stem

s, pi

lotin

g sy

stem

s, co

ntro

l, m

onito

ring,

and

faul

t m

anag

emen

t sys

tem

s, sc

hedu

ling

/ pla

nnin

g sy

stem

s, as

wel

l as d

ata

anal

ysis

syst

ems f

or h

abita

ts, h

ealth

car

e, m

anuf

actu

ring

and

scie

nce

oper

atio

ns. T

ools

and

tech

niqu

es fo

r eva

luat

ing

perf

orm

ance

of

hum

an/a

utom

atio

n “t

eam

s,” w

ith v

aryi

ng le

vels

of a

uton

omy,

he

tero

gene

ity, d

istri

butio

n an

d m

obili

ty.

2.

Ada

ptiv

e co

ckpi

ts -

Mod

ify in

form

atio

n di

spla

y an

d cr

ew/a

utom

atio

n fu

nctio

nal a

lloca

tions

in re

spon

se to

real

-tim

e as

sess

men

t of c

rew

con

ditio

n, in

form

atio

n pr

oces

sing

act

iviti

es, a

nd

curr

ent c

apab

ilitie

s. So

ftwar

e to

ols a

re n

eede

d to

col

lect

and

ana

lyze

su

ch m

easu

res i

n re

al ti

me

in o

rder

to 1

) cla

ssify

thes

e ac

tiviti

es a

s ly

ing

in th

e cr

ewm

embe

rs n

omin

al ra

nge,

or d

evia

ting

from

that

ra

nge,

2) m

atch

ing

the

off-

nom

inal

pat

tern

aga

inst

a k

now

n pe

rfor

man

ce m

oder

ator

fact

or (i

.e. t

his c

rew

mem

ber i

s exc

essi

vely

fa

tigue

d), a

nd p

rovi

ding

app

ropr

iate

cou

nter

mea

sure

s (i.e

., ta

king

47

Page 55: Space Human Factors Engineering Gap Analysis Project Final

proc

edur

al a

ctio

ns th

at a

re n

orm

ally

und

er c

rew

mem

ber c

ontro

l, au

tom

atic

ally

brin

ging

up

info

rmat

ion

disp

lays

, sou

ndin

g an

ale

rt,

etc.

) Pr

oduc

ts:

Dev

elop

tool

s and

tech

niqu

es fo

r eva

luat

ion

of a

utom

atio

n 21

R

obot

ics

Dev

elop

a tu

toria

l and

des

ign

guid

e to

add

ress

the

follo

win

g qu

estio

ns:

1.

Wha

t are

the

key

para

met

ers t

o ad

dres

s in

the

desi

gn o

f mul

ti-ag

ent

cond

ition

s (su

ch a

s a c

rew

mem

ber o

n a

plan

etar

y su

rfac

e w

orki

ng

next

to a

robo

t tha

t is b

eing

tele

oper

ated

by

grou

nd p

erso

nnel

)?

2.

Giv

en th

e co

ntex

t for

a g

iven

ope

ratio

nal s

cena

rio, w

hat g

uida

nce

can

be u

sefu

lly g

iven

to d

esig

n en

gine

ers s

o th

at th

ey c

onsi

der a

ll pl

ausi

ble

alte

rnat

ives

with

in th

e de

sign

spac

e, a

nd m

inim

ize

alte

rnat

ives

that

are

like

ly to

resu

lt in

sub-

optim

al d

esig

ns?

3.

Wha

t gui

danc

e ca

n be

giv

en to

des

igne

rs re

gard

ing

late

ncy

(del

ay)

and

erro

r of c

omm

unic

atio

n w

hen

tele

oper

atin

g a

robo

t?

4.

Wha

t are

all

know

n m

etho

ds o

f hum

an-r

obot

ic in

tera

ctio

n, a

nd w

hat

are

the

adva

ntag

es a

nd d

raw

back

s of e

ach,

rela

tive

to ty

pe o

f rob

ot

and

type

of o

pera

tiona

l sce

nario

? 5.

In

terf

aces

: En

surin

g fle

xibl

e ye

t con

sist

ent,

intu

itive

, and

safe

in

terf

aces

to in

form

atio

n an

d au

tom

atio

n fo

r bot

h fli

ght a

nd g

roun

d cr

ews i

s a fu

ndam

enta

l cha

lleng

e of

spac

e hu

man

fact

ors.

Hum

an

inte

rfac

e an

d in

tera

ctio

n te

chno

logi

es fo

r rob

otic

s ass

ista

nts f

or IV

A

and

EVA

act

iviti

es to

per

form

task

s (bo

ring

and

repe

titio

us) s

uch

as

hous

ekee

ping

, sam

ple

colle

ctio

n, a

s wel

l as b

e a

“thi

rd h

and”

in

repa

irs a

nd e

xplo

ratio

n. E

mph

asis

shou

ld b

e on

han

dlin

g de

lays

and

ba

ndw

idth

lim

itatio

ns in

rem

ote

oper

atio

ns a

nd p

rom

otin

g si

tuat

ion

awar

enes

s, su

perv

isio

n, c

oope

ratio

n, h

ando

vers

, and

pha

sed

shift

s in

auto

nom

y le

vel.

Pr

oduc

ts: D

esig

n gu

ides

that

wou

ld e

xpla

in th

e m

ost i

mpo

rtant

ele

men

ts

of th

e de

sign

and

how

to se

lect

des

ign

alte

rnat

ives

that

are

mos

t lik

ely

to

be su

cces

sful

. Thi

s gui

de w

ould

giv

e us

eful

par

amet

ers i

n th

e de

sign

sp

ace,

such

that

har

dwar

e an

d so

ftwar

e de

sign

ers c

an b

e gu

ided

to

48

Page 56: Space Human Factors Engineering Gap Analysis Project Final

cons

ider

a w

ide

rang

e of

pla

usib

le a

ltern

ativ

es d

urin

g ea

rly st

ages

for

desi

gn. T

he g

uide

wou

ld a

lso

poin

t out

how

mul

ti-ag

ent c

once

pts c

an b

e ev

alua

ted

durin

g ea

rly a

nd la

te st

ages

of d

evel

opm

ent p

roce

ss. T

hat i

s, th

e pr

oduc

t wou

ld g

uide

dev

elop

ers a

nd h

uman

fact

ors e

ngin

eers

on

how

to e

valu

ate

early

pap

er p

roto

type

s fro

m e

arly

in th

e pr

oces

s and

ho

w to

eva

luat

e la

ter p

roto

type

s with

hig

h fid

elity

sim

ulat

ion.

22

A

cous

tics -

M

odel

ing

Dev

elop

com

pute

r-ba

sed

acou

stic

env

ironm

ent m

odel

for k

now

n or

pr

opos

ed v

ehic

le sy

stem

s. Th

e qu

estio

ns n

eeds

to b

e ad

dres

sed

are:

1.

H

ow c

an a

cous

tic e

nviro

nmen

t be

mod

eled

for k

now

n or

pro

pose

d ve

hicl

e sy

stem

s?

2.

Bas

ed o

n an

exi

stin

g co

nfig

urat

ion

and

know

n ac

oust

ic

envi

ronm

ent,

how

can

we

mod

el e

xpec

ted

chan

ges d

ue to

add

ed

equi

pmen

t or e

quip

men

t mod

ifica

tion?

3.

H

ow ro

bust

is m

odel

ed p

redi

ctio

n re

lativ

e to

mea

sure

d ac

oust

ic

envi

ronm

ent o

f act

ual d

eplo

yed

hard

war

e?

Prod

uct:

Com

pute

r-ba

sed

acou

stic

mod

el th

at p

redi

cts a

cous

tic

envi

ronm

ent f

or a

giv

en se

t of i

nsta

lled

hard

war

e. T

he m

odel

wou

ld b

e hi

gh-f

idel

ity, a

nd v

erifi

ed w

ith a

ctua

l mea

sure

men

ts o

n gr

ound

and

on

spac

ecra

ft. T

he m

odel

wou

ld a

llow

eas

y in

puts

of p

ropo

sed

vehi

cle

com

pone

nts s

uch

as d

uctin

g, p

umps

, fan

s, et

c.

23

Aco

ustic

s –

Req

uire

men

ts

Dev

elop

men

t

Dev

elop

requ

irem

ents

for n

oise

aba

tem

ent f

or fu

ture

spac

e pr

ogra

ms:

1.

W

hat t

ype

of n

oise

aba

tem

ent r

equi

rem

ents

, suc

h as

hea

ring

prot

ectio

n an

d no

ise

abat

emen

t for

mul

tiple

-sys

tem

inte

grat

ions

(e

.g.,

payl

oads

, com

ms,

etc.

), w

ill b

e ne

eded

for f

utur

e sp

ace

prog

ram

s?

Prod

uct:

Gui

delin

es a

nd re

quire

men

ts fo

r noi

se a

bate

men

t.

24

Ligh

ting

Des

ign

Aid

D

evel

op a

stru

ctur

ed li

st o

f lig

htin

g co

nsid

erat

ions

, gui

delin

es, a

nd

ques

tions

to b

e po

sed

to th

e sy

stem

des

igne

rs d

urin

g in

itial

des

ign

of

spac

ecra

ft, h

abita

tions

, and

wor

ksta

tions

. The

doc

umen

t wou

ld e

ither

be

usef

ul fo

r bui

ldin

g lig

htin

g de

sign

pap

er c

heck

lists

, or f

orm

the

basi

s for

a

com

pute

r-ba

sed

desi

gn a

id. T

he u

ser o

f the

doc

umen

t is a

ssum

ed to

be

a pe

rson

with

und

ergr

adua

te e

duca

tion

in p

hysi

cs o

r eng

inee

ring,

and

49

Page 57: Space Human Factors Engineering Gap Analysis Project Final

term

s spe

cific

to li

ghtin

g an

alys

is a

nd d

esig

n w

ould

be

defin

ed in

the

outli

ne d

ocum

ent.

Use

ful r

elat

ions

hips

bet

wee

n un

its a

nd d

efin

ition

s of

light

ing

met

rics w

ould

als

o be

pro

vide

d fo

r rev

iew

. Lig

htin

g co

nsid

erat

ions

add

ress

ed in

the

outli

ne w

ould

incl

ude

the

follo

win

g:

1.

Obs

erve

r cha

ract

eris

tics:

age

, sta

tes o

f ada

ptat

ion,

con

trast

se

nsiti

vity

/ ac

uity

, and

col

or p

erce

ptio

n 2.

V

isua

l tas

k el

emen

ts: f

ield

of v

iew

, con

trast

, obj

ect s

ize

(spa

tial

freq

uenc

y), a

nd lu

min

ance

con

trast

(lig

ht so

urce

lum

inan

ce a

nd

surf

ace

refle

ctan

ce)

3.

Ope

ratio

nal c

onst

rain

ts: t

ask

requ

irem

ents

, lig

ht so

urce

/ ob

serv

er

loca

tion

/ int

erac

tion,

ligh

t sou

rce

adju

stab

ility

/ po

rtabi

lity,

gla

re

(dire

ct a

nd re

flect

ed),

view

ing

equi

pmen

t (he

lmet

face

plat

es,

win

dow

s, et

c.),

and

colo

r ren

derin

g Pr

actic

al e

xam

ples

of i

ssue

s and

app

licat

ions

from

spac

ecra

ft w

ould

be

incl

uded

. Pr

oduc

t: G

uide

lines

for d

esig

n an

d re

quire

men

ts d

evel

opm

ent

25

Ligh

ting

Tool

D

evel

opm

ent

Dev

elop

a c

ompu

ter-

base

d lig

htin

g si

mul

atio

n to

ol to

ass

ist d

esig

ners

an

d re

quire

men

t dev

elop

ers i

n re

alis

tical

ly a

sses

sing

the

effe

cts o

f dy

nam

ic e

lem

ents

in th

e in

terio

r env

ironm

ent o

f spa

cecr

aft a

nd o

ther

ha

bita

ble

spac

es. S

uch

elem

ents

mig

ht in

clud

e th

e ad

ditio

n of

var

ious

nu

mbe

rs o

f per

sonn

el, c

hang

es in

pos

ition

s of t

hese

per

sonn

el,

plac

emen

t of s

tow

age

item

s, in

stal

latio

n of

mob

ile e

quip

men

t in

the

volu

me

unde

r con

side

ratio

n, a

nd in

tera

ctio

ns w

ith li

ght s

ourc

es o

utsi

de

the

volu

me.

The

tool

shou

ld a

lso

com

preh

end

chan

ges i

n th

e nu

mbe

r an

d po

sitio

ns o

f lig

ht so

urce

s with

in th

e vo

lum

e an

d fir

st-o

rder

in

tera

ctio

ns w

ith v

olum

e an

d eq

uipm

ent s

urfa

ces t

o pr

edic

t pot

entia

l gl

are

sour

ces a

nd th

e ef

fect

iven

ess o

f por

tabl

e lig

htin

g.

Prod

uct:

A li

ghtin

g to

ol fo

r des

igne

rs a

nd re

quire

men

t dev

elop

ers

26

Labe

ling

Dev

elop

des

ign

guid

elin

es, r

equi

rem

ents

, and

trai

ning

pro

cedu

res f

or

labe

ling

of C

EV a

nd C

onst

ella

tion

hard

war

e pr

oduc

ts th

at a

ddre

ss th

e fo

llow

ing

issu

es:

1.

Wha

t is t

he p

rope

r for

mat

for l

abel

s to

ensu

re c

onsi

sten

t app

licat

ion

50

Page 58: Space Human Factors Engineering Gap Analysis Project Final

acro

ss a

ll C

onst

ella

tion

prog

ram

s? F

orm

attin

g in

clud

es le

gibi

lity

of

the

labe

ls.

2.

How

shou

ld it

ems b

e la

bele

d to

hel

p cr

ew in

terf

ace

with

har

dwar

e du

ring

the

initi

al fa

mili

ariz

atio

n ph

ase

whi

le, a

t the

sam

e tim

e, n

ot

over

load

ing

the

hard

war

e w

ith la

bels

that

mig

ht le

ad to

de

sens

itiza

tion

of it

ems o

nce

the

crew

is fa

mili

ar w

ith th

e en

viro

nmen

t (e.

g., m

ovin

g fr

om a

nov

ice

to e

xper

t)? E

valu

ate

how

no

vice

and

exp

ert c

rew

mem

bers

vie

w la

bels

and

see

how

/if th

eir

perc

eptio

n ch

ange

s. 3.

W

hat a

re g

uide

lines

on

dete

rmin

ing

whe

n to

use

icon

s (e.

g., s

afet

y,

icon

s and

med

ical

icon

s)?

Dev

elop

requ

irem

ents

or g

uide

lines

for

grap

hic

sym

bols

that

can

be

clea

rly u

nder

stoo

d an

d ve

rifie

d 4.

H

ow c

an o

r sho

uld

indu

stry

stan

dard

s be

tailo

red

for l

abel

ing

for

Con

stel

latio

n pr

ogra

m?

Doe

s Con

stel

latio

n pr

ovid

e a

uniq

ue

envi

ronm

ent t

hat r

equi

res f

urth

er in

vest

igat

ion?

Cur

rent

issu

es o

n IS

S in

clud

e: to

o m

any

labe

ls b

eing

use

d, n

ot o

pera

tiona

lly re

leva

nt,

dese

nsiti

zatio

n of

labe

ls, a

nd n

ot re

adab

le. A

re th

ese

‘issu

es’ d

ue to

w

eak

requ

irem

ents

, lac

k of

com

plia

nce

to re

quire

men

ts, o

r re

quire

men

ts th

at a

re n

ot ta

ilore

d to

this

env

ironm

ent?

Thi

s wou

ld

incl

ude

orie

ntat

ion

codi

ng a

nd h

ow c

rew

dec

isio

n an

d re

actio

n tim

e ar

e af

fect

ed.

Prod

uct:

Gui

delin

es a

nd re

quire

men

ts fo

r lab

elin

g an

d de

cal i

cons

27

In

vent

ory

Man

agem

ent

Dev

elop

des

ign

guid

elin

es, r

equi

rem

ents

, and

alte

rnat

ives

for s

tow

age

and

inve

ntor

y m

anag

emen

t of C

EV a

nd C

onst

ella

tion

hard

war

e an

d co

nsum

able

s:

1.

Wha

t inv

ento

ry sy

stem

s are

bes

t for

giv

en sp

ace

fligh

t con

text

s?

Wha

t are

the

key

aspe

cts o

f inv

ento

ry sy

stem

s to

be c

onsi

dere

d in

de

sign

ing

inve

ntor

y sy

stem

s?

2.

For a

giv

en c

onte

xt, w

hat f

unct

ion

allo

catio

n is

app

ropr

iate

-- w

hat

shou

ld b

e ac

com

plis

hed

by c

rew

, aut

omat

ion,

and

gro

und

supp

ort?

3.

H

ow c

an ra

dio

freq

uenc

y id

entif

icat

ion

(RFI

D) t

ag te

chno

logy

be

used

to im

prov

e In

vent

ory

Man

agem

ent S

yste

m?

4.

Wha

t typ

e of

trac

king

syst

em is

nee

ded

for f

utur

e ve

hicl

es a

nd fu

ture

51

Page 59: Space Human Factors Engineering Gap Analysis Project Final

habi

tatio

n m

odul

es?

Wha

t are

the

need

s for

eac

h?

Prod

uct:

Tut

oria

l-lik

e gu

idel

ines

to h

elp

syst

em d

esig

ners

bec

ome

mor

e co

gniz

ant o

f the

key

asp

ects

of t

heir

uniq

ue sp

ace

fligh

t con

text

by

pres

entin

g al

l the

issu

es to

be

cons

ider

ed a

nd d

iscu

ssin

g ho

w to

ana

lyze

th

e is

sues

to d

eter

min

e al

tern

ativ

e so

lutio

ns. B

ased

upo

n co

nsid

erat

ion

of th

ese

aspe

cts,

an e

xper

t-sys

tem

app

licat

ion

wou

ld p

rese

nt p

oten

tial

desi

gn a

ltern

ativ

es. T

hese

alte

rnat

ives

wou

ld in

clud

e a

spec

ifica

tion

of

the

func

tion

allo

catio

n am

ong

crew

, aut

omat

ion,

and

gro

und

supp

ort.

In

addi

tion,

an

RFI

D ta

g sy

stem

cou

ld re

plac

e or

aug

men

t the

exi

stin

g ba

rcod

e sy

stem

. 28

St

owag

e Th

is re

sear

ch p

roje

ct w

ill e

xam

ine

stow

age

desi

gn e

ffic

ienc

y:

1.

How

to d

esig

n st

owag

e th

at a

llow

s gre

ates

t fle

xibi

lity

in p

acki

ng b

y un

ders

tand

ing

the

hard

war

e ca

paci

ty a

nd c

hang

es in

orb

it?

2.

Dev

elop

men

t of a

tool

(e.g

., 3_

D m

odel

ing)

and

des

ign

requ

irem

ents

th

at e

nabl

es d

esig

ners

to p

rodu

ce b

ette

r sto

wag

e co

nfig

urat

ion

and

geom

etry

with

eno

ugh

flexi

bilit

y.

Prod

uct:

Des

ign

Gui

delin

es /

Req

uire

men

t Dev

elop

men

t Too

ls

29

Mai

ntai

nabi

lity

This

pro

ject

will

dev

elop

tool

s tha

t ena

ble

asse

ssm

ent o

f iss

ues s

uch

as

lifec

ycle

cos

ts, a

nd m

aint

aina

bilit

y:

1.

How

can

NA

SA e

nsur

e th

at sy

stem

des

igne

rs c

onsi

der l

ife c

ycle

co

sts,

and

mai

ntai

nabi

lity

early

in th

e co

ncep

tual

des

ign

phas

e?

2.

Can

we

deve

lop

a su

ite o

f adv

ance

d in

spec

tion

tech

nolo

gies

that

ad

dres

s pro

blem

s of a

cces

sibi

lity,

vis

ibili

ty, r

isk

of c

olla

tera

l da

mag

e, a

s wel

l as t

he la

ck o

f pro

ven

insp

ectio

n to

ols /

stan

dard

s for

ne

w m

ater

ials

and

pro

cess

ing

tech

niqu

es?

Prod

ucts

: (1)

gui

delin

es fo

r im

prov

ed re

usab

ility

/ext

ensi

bilit

y of

sy

stem

s; (2

) an

elec

troni

c in

form

atio

n sy

stem

that

is a

dapt

able

to

diff

eren

t wor

k si

tuat

ions

(and

exp

erie

nce

leve

ls),

and

is li

nked

to

supp

ortin

g in

form

atio

n sy

stem

such

as p

arts

cat

alog

s, tra

inin

g m

odul

es,

oper

atio

nal f

low

mod

els,

and

less

ons l

earn

ed; (

3) d

evel

opm

ent a

nd

valid

atio

n of

adv

ance

d in

spec

tion

tech

nolo

gies

for i

dent

ifyin

g,

52

Page 60: Space Human Factors Engineering Gap Analysis Project Final

mea

surin

g an

d ch

arac

teriz

ing

com

pone

nts t

hat m

ay b

e da

mag

ed.

30

Hum

an F

acto

rs

Engi

neer

ing

Tool

s

Dev

elop

Hum

an F

acto

rs E

ngin

eerin

g (H

FE) t

ools

to b

ette

r im

plem

ent

Hum

an C

ente

red

Des

ign

and

assi

st th

e H

uman

Fac

tors

(HF)

pro

cess

for

CEV

and

Con

stel

latio

n pr

ogra

ms i

n ad

dres

sing

the

follo

win

g is

sues

: 1.

H

ow c

an w

e he

lp d

esig

n te

ams c

onfir

m e

stim

ates

of v

olum

e, la

yout

, vi

sibi

lity,

wor

k flo

w, a

nd re

ach

requ

irem

ents

rela

tive

to th

e ar

chite

ctur

e? D

evel

opm

ent o

f HFE

tool

s, su

ch a

s mod

elin

g to

ols

(e.g

., ge

neric

com

pute

r-ai

ded

desi

gn [C

AD

] mod

elin

g te

mpl

ates

that

w

ould

allo

w e

ngin

eers

to p

lug

thei

r spe

cific

dat

a) a

nd ta

sk a

naly

sis

tool

s (e.

g., T

ask

Arc

hite

ct),

to im

prov

e th

e ac

cura

cy a

nd v

alid

ity o

f th

e es

timat

es.

2.

How

do

desi

gner

s kno

w w

hat m

etho

dolo

gies

are

app

ropr

iate

and

op

timal

for e

valu

atin

g hu

man

-sys

tem

inte

rfac

es?

Too

ls c

an b

e de

velo

ped

to a

id d

esig

ners

(e.g

., a

deci

sion

-aid

usi

ng a

sim

ple

wiz

ard

or c

heck

-list

to d

eter

min

e th

e be

st a

nd m

ost e

ffic

ient

met

hod

for e

valu

atin

g a

desi

gn).

3.

How

can

tool

sele

ctio

n, st

reng

th re

quire

men

ts, a

nd lo

catio

n of

re

stra

ints

/ m

obili

ty a

ids b

e us

ed to

supp

ort c

rew

tim

elin

ing?

Wha

t m

etho

d w

ill b

e us

ed in

det

erm

inin

g on

e-pe

rson

ver

sus t

wo-

pers

on

task

s? C

rew

tim

elin

e an

d cr

ew ta

sk to

ols c

an b

e de

velo

ped

that

co

uld

dete

rmin

e cr

ew ti

mel

ines

, man

pow

er fo

r tas

ks, a

nd th

e cr

ew’s

ph

ysic

al in

terf

ace

with

the

syst

em (e

.g.,

tool

loca

tion,

nee

d fo

r re

stra

int a

nd m

obili

ty a

ids,

acce

ssib

ility

, etc

.) 4.

W

hat s

impl

e ve

rific

atio

n to

ols c

an b

e us

ed to

hel

p de

velo

pers

ver

ify

hum

an fa

ctor

s req

uire

men

ts?

Wha

t too

ls c

an b

est d

eter

min

e if

crew

ca

n ca

rry

out t

he n

eces

sary

task

s dur

ing

nom

inal

and

off

-nom

inal

as

cent

? Pr

oduc

ts:

Tool

s inc

lude

, but

are

not

lim

ited

to, (

1) M

odel

ing

(e.g

., ge

neric

CA

D m

odel

ing

tem

plat

es th

at w

ould

allo

w e

ngin

eers

to p

lug

in

thei

r spe

cific

dat

a), (

2) T

ask

Ana

lysi

s (gu

idel

ines

, how

to),

(3) G

ener

ic

Eval

uatio

n Pl

ans (

allo

w e

ngin

eerin

g to

tailo

r it t

o th

eir d

esig

n), (

4) H

F ve

rific

atio

n (to

be

cond

ucte

d by

eith

er H

F en

gine

ers o

r des

igne

rs),

and

(5) I

nteg

ratio

n (a

llow

har

dwar

e de

velo

pers

the

abili

ty to

look

at s

yste

ms

as th

ey a

re fu

lly im

plem

ente

d in

to th

e de

sign

)

53

Page 61: Space Human Factors Engineering Gap Analysis Project Final

31

Des

ign

Cap

ture

D

evel

op m

etho

ds fo

r cap

turin

g an

d re

cord

ing

the

logi

c an

d ra

tiona

le o

f de

cisi

ons m

ade

durin

g th

e de

sign

pro

cess

. Thi

s will

hel

p en

able

m

anag

ers,

desi

gner

s and

eng

inee

rs id

entif

y th

e im

pact

of c

hang

ing

assu

mpt

ions

, tec

hnol

ogy,

or m

issi

ons.

In a

dditi

on it

will

hel

p th

em

mod

ify o

r reu

se th

e de

sign

. The

exp

ecte

d be

nefit

is im

prov

ed c

orpo

rate

kn

owle

dge

and

desi

gn e

ffic

ienc

y. T

he ta

sk w

ill a

ddre

ss th

e fo

llow

ing:

1.

H

ow c

an w

e fu

lly d

ocum

ent s

yste

m d

esig

ns in

clud

ing

desi

gn

philo

soph

ies,

assu

mpt

ions

, and

ratio

nale

, so

that

des

ign

know

ledg

e w

ill b

e ac

cess

ible

and

reus

able

dur

ing

oper

atio

ns a

nd fo

r des

ign

mod

ifica

tions

and

des

ign

reus

e?

2.

How

can

NA

SA e

nsur

e th

at in

form

atio

n ab

out m

issi

on o

bjec

tives

, de

sign

phi

loso

phy,

and

hum

an o

pera

tors

' nee

ds, l

imita

tions

, and

ca

pabi

litie

s are

con

side

red

early

in th

e de

sign

pro

cess

bef

ore

desi

gn

deci

sion

s are

mad

e? H

ow c

an th

is in

form

atio

n be

bet

ter

com

mun

icat

ed a

nd d

isse

min

ated

to d

esig

ners

, eng

inee

rs, a

nd

rese

arch

ers?

Pr

oduc

t: A

dis

tribu

ted

com

pute

r-ba

sed

syst

em th

at e

nabl

es re

al-ti

me

arch

ivin

g, sy

nthe

sis,

and

retri

eval

of i

mpo

rtant

des

ign

deci

sion

s and

ra

tiona

le.

32

Usa

bilit

y Ev

alua

tion

Cen

ter a

nd

Tool

s

Cre

ate

a ke

y fa

cilit

y to

pro

vide

cut

ting-

edge

tech

nolo

gy a

nd e

xper

tise

for d

esig

ning

and

eva

luat

ing

optim

um h

uman

syst

em in

tera

ctio

n (H

SI)

for c

ompl

ex sy

stem

s. Sp

ecifi

cally

, thi

s pro

ject

will

dev

elop

stan

dard

ized

us

abili

ty m

etho

ds a

nd to

ols:

1.

R

esea

rch

into

hum

an fa

ctor

s eva

luat

ion

met

hods

and

tool

s: I

n or

der

to p

rovi

de c

ente

r of e

xcel

lenc

e in

usa

bilit

y an

d H

SI d

esig

n /

eval

uatio

n, th

e fa

cilit

y sh

ould

pro

vide

exp

ertis

e in

syst

em a

s wel

l as

hum

an p

erfo

rman

ce a

nd w

orkl

oad

mod

elin

g (“

wha

t if”

pre

dict

ions

), a

tele

pres

ence

test

bed

, aut

omat

ed d

ata

acqu

isiti

on &

ana

lysi

s too

ls,

rem

ote

usab

ility

test

ing,

and

con

text

aw

are

usab

ility

(e.g

., sm

art

habi

tat)

test

ing.

2.

H

ow c

an N

ASA

det

erm

ine

whi

ch e

valu

atio

n m

etho

ds (o

r co

mbi

natio

ns o

f met

hods

) are

the

mos

t eff

icie

nt?

A to

ol o

r de

cisi

on-a

id n

eeds

to b

e de

velo

ped

to h

elp

desi

gner

s sel

ect t

he

54

Page 62: Space Human Factors Engineering Gap Analysis Project Final

appr

opria

te te

st(s

) for

hum

an-s

yste

m in

terf

aces

. An

exam

ple

is a

de

cisi

on a

id u

sing

a si

mpl

e w

izar

d or

che

ck-li

st to

det

erm

ine

the

best

and

mos

t eff

icie

nt m

etho

d fo

r eva

luat

ing

a de

sign

. 3.

W

hen

shou

ld a

heu

ristic

eva

luat

ion

be c

ondu

cted

ver

sus a

usa

bilit

y te

st o

r sub

ject

mat

ter e

xper

t rev

iew

?

4.

Whe

n sh

ould

a fa

st-ti

me

sim

ulat

ion

be u

sed

vers

us a

real

-tim

e,

hum

an-in

-the-

loop

sim

ulat

ion?

5.

H

ow c

an w

e de

velo

p st

anda

rdiz

ed u

sabi

lity

met

hods

of e

valu

atin

g co

mm

erci

al o

ff th

e sh

elf (

CO

TS) p

rodu

cts?

Nee

d to

dev

elop

gu

idel

ines

that

inco

rpor

ate

usab

ility

CO

TS tr

adeo

ff c

onsi

dera

tions

fo

r spa

cecr

aft o

pera

tions

, red

uced

-g, m

edic

al d

evic

es, u

ser

capa

bilit

y le

vel (

novi

ce to

exp

ert),

and

oth

er sp

ecifi

ed o

ptio

ns.

Prod

uct:

A c

olla

bora

tive

test

ing

and

eval

uatio

n en

viro

nmen

t be

esta

blis

hed

betw

een

JSC

& A

RC

to p

rovi

de h

uman

fact

ors i

mpr

ompt

u se

rvic

es (e

.g.,

cons

ultin

g on

des

ign

and

eval

uatio

n, u

sabi

lity

test

ing,

et

c.) f

or in

tern

al a

nd e

xter

nal c

usto

mer

s. C

olla

bora

tive

and

stan

dard

ized

ev

alua

tion

tool

s and

dec

isio

n ai

ds w

ill n

eed

to b

e de

velo

ped

for t

he

test

ing

/eva

luat

ion

envi

ronm

ent.

33

H

uman

R

elia

bilit

y an

d R

isk

Man

agem

ent

Hum

an ri

sk a

naly

sis t

ools

can

pro

vide

pre

limin

ary

estim

ates

of h

uman

er

ror a

s wel

l as r

ed fl

ags f

or si

tuat

ions

that

nee

d fu

rther

inve

stig

atio

n to

de

term

ine

actu

al ri

sk to

hum

ans o

r mis

sion

s:

1.

How

can

NA

SA m

ake

mor

e in

form

ed d

ecis

ions

abo

ut sy

stem

-leve

l ris

k th

at in

clud

e el

emen

ts o

f hum

an re

liabi

lity?

2.

H

ow to

des

ign

a ro

bust

and

relia

ble

syst

em fr

ee fr

om h

uman

err

ors?

a.

H

ow to

eva

luat

e th

e de

sign

, ant

icip

ate

thos

e er

rors

and

des

ign

a sy

stem

that

reco

vers

from

thos

e er

rors

?

b. W

hat i

s the

relia

bilit

y of

the

hum

an fo

r diff

eren

t tas

ks a

nd in

va

rious

ope

ratin

g m

odes

?

3.

A d

atab

ase

of p

erfo

rman

ce sh

apin

g fa

ctor

s (PS

F) (f

acto

rs th

at a

re

know

n to

deg

rade

or i

mpr

ove

hum

an p

erfo

rman

ce) s

peci

fic fo

r N

ASA

exp

lora

tion-

spec

ific

task

s is r

equi

red.

4.

Ris

k as

sess

men

t too

ls a

re re

quire

d th

at u

tiliz

e th

e PS

F da

taba

se to

ge

nera

te p

redi

ctio

ns o

f hum

an e

rror

and

hum

an re

liabi

lity

and

55

Page 63: Space Human Factors Engineering Gap Analysis Project Final

iden

tify

situ

atio

ns th

at m

ay c

halle

nge

hum

ans t

o pe

rfor

m o

ptim

ally

. a.

Th

e da

ta w

ould

be

a se

t of n

umbe

rs (s

imila

r to

hard

war

e re

liabi

lity

num

bers

) whi

ch w

ould

pre

dict

the

chan

ce o

f hum

an

failu

re. T

he d

ata

wou

ld b

e sp

ecifi

c to

task

s and

wor

king

en

viro

nmen

ts. T

hese

dat

a w

ould

allo

w e

ngin

eerin

g to

in

corp

orat

e th

e hu

man

into

thei

r ana

lyse

s and

dev

elop

a re

alis

tic

safe

ty a

sses

smen

t tha

t inc

lude

s hum

an e

rror

. b.

In

addi

tion,

ther

e m

ay b

e a

set o

f pro

cedu

res f

or e

stim

atin

g hu

man

relia

bilit

y in

uni

que

task

situ

atio

ns. Q

uant

ifica

tion

of

hum

an p

erfo

rman

ce re

liabi

lity

wou

ld h

elp

stre

ngth

en H

FE in

put

to d

esig

n Pr

oduc

t: (1

) Too

l tha

t pro

vide

s hum

an e

rror

/sys

tem

ana

lyse

s, (2

) qu

antif

ied

hum

an re

liabi

lity

data

, and

(3) a

"w

ork

effe

ctiv

enes

s" m

etric

si

mila

r to

that

bei

ng d

evel

oped

by

the

EVA

gro

up.

56

Page 64: Space Human Factors Engineering Gap Analysis Project Final

Appendix E Results of Stakeholder Review

57

Page 65: Space Human Factors Engineering Gap Analysis Project Final

Gap Topic Score High Med Low

Weighted Score

Display Information Content 4 1 0 14 Display Sizes 3 2 0 13 Displays and Controls Ergonomics 3 2 0 13 Behavioral Health and Performance - Cognition 3 1 1 12 Acoustics - Modeling 2 3 0 12 Teleoperations 2 2 1 11 Communications 2 2 1 11 Crew scheduling tools 2 2 1 11 Training 2 2 1 11 Alarms (Displays & Controls) 2 2 1 11 Anthropometry – Space Suits 3 0 2 11 Automation Evaluation Tools Development 3 0 2 11 Labeling 2 2 1 11 Stowage 3 0 2 11 Human Performance Models for Display Evaluation 2 1 2 10 Procedures 1 3 1 10 Function Allocation 2 1 2 10 Acoustics – Requirements Development 1 3 1 10 Lighting Design Aid 1 3 1 10 Inventory Management 2 1 2 10 Medical Procedures 1 2 2 9 Extra-Vehicular Activity (EVA) 1 2 2 9 Anthropometry – General Design Guidelines 1 2 2 9 Robotics 1 2 2 9 Lighting Tool Development 0 4 1 9 Maintainability 1 2 2 9 Human Factors Engineering Tools 1 2 2 9 Human Reliability and Risk Management 2 0 3 9 Non-traditional Multi-modal Displays 1 1 3 8 Usability Evaluation Center and Tools 1 1 3 8 Procedure Development 0 2 3 7 Design Capture 1 0 4 7 Anthropometry – Human Models 0 0 5 5

58