south korea notebook 2016
TRANSCRIPT
Running head: PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Independent Study
Preliminary Marketing Plan for Importing Honey to South Korea
Inesa Stevens
Missouri Southern State University
2PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
TABLE OF CONTENT
I. CULTURAL ANALYSIS
Introduction………………………………………………………..…Page 3
Geographic settings and Social institutions……………………….….…. 4-5
Political system………………………………………………………...... 5-6
Religion and Living conditions………………………………………….…7
Language……………………………………………………………………8
II. ECONOMIC ANALYSIS
Introduction…………………………………………………….....…..….9-13
Principal industries…………………………………………………..……14
International trade statistics and Labor Force…………………….……..15-19
Import Quota &Tariff…………………………………………………...20-23
III. MARKET AUDIT AND COMPETITIVE MARKET ANALYSIS
Introduction and the product………………………………………….…..24
The market……………………………………………………………....25-27
Distribution of the product…...................................................................28-29
IV. PRELIMINARY MARKET PLAN
The Marketing Plan……………………………………………………….30
Distribution: From origin to destination………………………………......31
Marketing Objectives and SWOT Analysis...…………………………...32-33
Product Adaptation….……………………………………………….……33
Promotion Mix……………………………………………………..….....34-37
Executive Summary and Forecast..………………………………………38-39
References……………………………………………………………......40-41
3PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
INTRODUCTION
Honey Bear Company is located in Joplin, Missouri (USA). The main product of the
company is honey. With prosperous success, the company is looking for possible relationship to
open a distribution chain in South Korea. Honey is produced and distributed in Joplin, Missouri
and sold to the companies around the home country. The company is seeking to engage in future
relationship with South Korea. In the following country Notebook will be introduced and
discussed cultural analysis, economic analysis, market audit, and competitive market analysis in
order to create a preliminary marketing plan at the end.
CULTURAL ANALYSIS
I. Country brief history
Independence was gained at the end of World War II when Japan surrendered to the United
States in 1945. The Republic of Korea (ROK) was formed in the southern half of the Korean
Peninsula on 15 August 1948. In the north of the peninsula a Communist style government was
formed in September of the same year: the Democratic People's Republic of Korea (DPRK).
A family reunification program was started in 1985 and continues to this day. Serious tensions
remain with North Korea which is highlighted by the sinking of the warship Cheonan by North
Korea in 2010 and the artillery attack on South Korean soldiers and civilians later in the same
year. Park Geun-hye is the eleventh and current President of South Korea. Park is the first
woman to be elected as President in South Korea, and is serving the 18th presidential term. Park
is also the first female head of state in the history of Korea. (Web, 2016)
4PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
II. Geographical settings
South Korea is located in Eastern Asia, southern half of the Korean Peninsula bordering the
Sea of Japan and the Yellow Sea. The temperate is with rainfall heavier in summer than winter
with cold winters. Land boundaries are total of 237 km. Land use of the country is divided into
agricultural land of 18.1%, forest 63.9%, and other 18%. The natural hazards of the country are
occasional typhoons which bring high winds and floods, low-level seismic activity common in
southwest, volcano Halla with elevation of 1,950m is considered historically active although it
has not erupted in many centuries. (Web, 2016)
III. Social institutions
A. Family
Contemporary urban family and social life in South Korea at the start of the 1990s
exhibits a number of departures from traditional family and kinship institutions. One example
is the tendency for complex kinship and family structures to weaken or break down and be
replaced by structurally simpler two generation, nuclear families. Another closely related
trend is the movement toward equality in family relations and the resulting improvement in
the status of women. Thirdly, there is a movement away from lineage- and neighborhood-
based social relations toward functionally based relations. People in the cities no longer work
among their relatives or neighbors in the fields or on fishing boats, but among unrelated
people in factories, shops and offices. Finally, there is an increasing tendency for an
individual's location and personal associations to be transitory and temporary rather than
permanent and lifelong, although the importance of school ties is pivotal. There is greater
physical mobility as improved transportation facilities, superhighways, and rapid express
trains make it possible to travel between cities in a few hours. Subsidiary transportation
5PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
networks have broken down barriers between once isolated villages and the urban
areas. (Congress, 2016)
B. Education
School for all children between the ages of six and fifteen is free. Senior high schools, for
students aged fifteen to eighteen, do charge tuition fees in order to supplement government
funding, but these fees do not appear burdensome enough to prevent students from
attending. School funding is very centralized, with local school systems deriving 80% of
their revenue from the central Ministry of Education, Science and Technology (MEST)
budget. Private schools receive a small amount of government funding and subsidies, but are
primarily financed through tuition fees and support from private donors and organizations.
South Korea spends $7,652 per student, as compared to the OECD average of $8,868.
However, this represents 7.6% of South Korea’s GDP spent on education, as compared to the
OECD average of 6.1%. This is the third-highest percent of GDP spent on education among
OECD countries, after Iceland and Denmark. In Korea, 82% of adults aged 25-64 have
completed upper secondary education, higher than the OECD average of 75%. This is truer
of men than women, as 87% of men have successfully completed high-school compared with
78% of women. Korea is a top-performing country in terms of the quality of its educational
system.(Benchmarking, 2016)
IV. Political system
The political system of South Korea is based on a Republic form of government with the
President as Chief of the State and Prime Minister as the Head of Government. Powers of the
government is shared between the executive, legislature and judiciary. The Cabinet
6PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
comprises of a council of ministers who are appointed by the President on the
recommendation of the Prime Minister. The political system of South Korea continues to
suffer from the aftermath of several years authoritarian rule. South Korea elected its first
female president, Park Geun-hye, in a close-run contest in December 2012. (Day, 2016) Over
the past five years, South Korea’s economy has charted steady, uninterrupted progress in
economic freedom. Recent reforms have put greater emphasis on enhancing regulatory
efficiency and ensuring a larger role for small and medium-size enterprises in the economy.
South Korea’s dynamic private sector, bolstered by a well-educated, hard-working labor
force, continues to capitalize on the country’s openness to global trade and investment.
Bribery and influence peddling persist in politics, business, and everyday life despite
government anti-corruption efforts. Large family-run conglomerates known as chaebols
enjoy outsized influence and continue to dominate the economy. Nevertheless, the rule of
law is effective, the judicial system is independent and efficient, and private property rights
are protected. The top personal income tax rate is 35 percent, and the top corporate tax rate is
22 percent. A 10 percent surtax on individual and corporate rates and a value-added tax bring
the overall tax burden to 24.3 percent of GDP. Government spending amounts to 31.8
percent of total domestic output. The budget has generated a small surplus, and public debt
equals about 35 percent of GDP. The regulatory framework is relatively competitive. With
no minimum capital required, starting a business is not overly burdensome. The labor market
remains dynamic, but there are lingering regulatory rigidities, and powerful trade unions add
to the cost of conducting business. Monetary stability has been well maintained, but
government subsidies of numerous renewable energy projects as well as child care and
medical care affect prices.
7PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
V. Religion
Religion in South Korea has been characterized by a rise of Christianity and a revival
of Buddhism. After being suppressed for decades, Korean shamanism has survived, and
shamans continue to perform their rites.
VI. Living Conditions
In Korea, full-time workers devote 61% of their day on average, or 14.6 hours, to personal
care (eating, sleeping, etc.) and leisure (socializing with friends and family, hobbies, games,
computer and television use, etc.) – close to the OECD average of 15 hours. In Korea, men
devote approximately 15 hours per day to personal care and leisure and women 14 hours per
day. In terms of employment, 64% of people aged 15 to 64 in Korea have a paid job, slightly
below the OECD employment average of 65%. Some 75% of men are in paid work,
compared with 54% of women. (Index, 2016)
VII. Language
8PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
The Koreans are one ethnic family speaking one language. The population shares certain
distinct physical characteristics which differentiate them from other Asian people including
the Chinese and the Japanese, and have a strong cultural identity as one ethnic family.
The Korean language is spoken by more than 65 million people living on the peninsula and
its outlying islands as well as 5.5 million Koreans living in other parts of the world. The fact
that all Koreans speak and write the same language has been a crucial factor in their strong
national identity. Modern Korea has several different dialects including the standard one
used in Seoul and central areas, but they are similar enough that speakers/listeners do not
have trouble understanding each other. (Kwintessential, 2016)
9PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
ECONOMIC ANALYSIS
I. Introduction
South Korea stands as one of the world's most densely populated countries, with an
estimated 482 people per square kilometer in 2014. About 70 percent of South Korea's land
area mountainous, forcing the population to concentrate in the lowland areas in densities greater
than average. (Benchmarking, 2016)
The extreme crowding in South Korea in 1990 proved a major factor not only in economic
development and in the standard of living but also in the development of social attitudes and
human relationships. Continued population growth means that the shortage of space for living
and working will grow more severe. According to the government's Economic Planning Board,
the population density will be 530 people per square kilometer by 2023, the year of expected
population stabilization. (World, 2016)
II. Population
South Korea is a homogeneous society with absolute majority of the population of
Korean ethnicity. In 1970, an estimate of 120,000 Chinese resided in South Korea. Due to
economic restrictions by the Korean government, the number officially fell to around 21,000
today. The actual number may be higher since many Chinese work and reside in Korea illegally.
A large Chinese community lives in Seoul's Daerim/Namguro area and a smaller but established
community in Seongnam. Migrant workers from the Philippines and Malaysia live and work in
the main cities, particularly Seoul. A small but growing number of foreigners related to business
and education.
The number of marriages between Koreans and foreigners has risen steadily in the past few
years. In 2005, South Korea marriages to foreigners accounted for 14 percent of all marriages
10PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
(about 26,000 marriages). Many Korean agencies encourage 'international' marriages to Chinese,
Vietnamese and Thai women, adding a new degree of complexity to the issue of
ethnicity. Today, 29,000 United States military personnel serve in Korea. (World, 2016)
This graph represents the age structure of population present in South Korea. From the graph is
easy to deduct that from:
- 0-14 years there are 13.69% of people where 3,489,564 are male and 3,323,372 are
female.
- 15-24 years there are 13.52% of people where 3,518,488 males, and 3,122,997 are
female.
- 25-54 years: 46.63%, where 11,687,846 are male and 11,214,687 are female.
- 55-64 years: 13.14% where 3,190,093 are males and 3,264,411 are female.
- 65 years and over: 13.02% where 2,662,352 are male and 3,732,485 are female.
(Factbook, 2016)
11PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
The population growth is 0.14%, where 8.19 births/1000 population, these rates were estimated
in 2015. Life expectancy at birth is 80.04 years, where male range in 76.95 years and female
range in 83.34 years live birth. The fertility rate in South Korea is 1.25 children
born/woman. (Factbook, 2016)
III. Economic statistic and analysis
A. Gross national product (GDP)
South Korea over the past four decades has demonstrated incredible economic growth
and global integration to become a high-tech industrialized economy. In the 1960s, GDP per
capita was comparable with levels in the poorer countries of Africa and Asia. In 2004, South
Korea joined the trillion-dollar club of world economies. (Factbook, 2016)
A system of close government and business ties, including directed credit and import
restrictions, initially made this success possible. The government promoted the import of raw
materials and technology at the expense of consumer goods, and encouraged savings and
investment over consumption. (Factbook, 2016)
The Asian financial crisis of 1997-98 exposed longstanding weaknesses in South Korea's
development model, including high debt/equity ratios and massive short-term foreign
borrowing. GDP plunged by 7% in 1998, and then recovered by 9% in 1999-2000. South
Korea adopted numerous economic reforms following the crisis, including greater openness
to foreign investment and imports. Growth moderated to about 4% annually between 2003
and 2007. (Factbook, 2016)
South Korea's export focused economy was hit hard by the 2008 global economic downturn,
but quickly rebounded in subsequent years, reaching over 6% growth in 2010. The US-Korea
Free Trade Agreement was ratified by both governments in 2011 and went into effect in
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March 2012. Between 2012 and 2015, the economy experienced slow growth – 2%-3% per
year - due to sluggish domestic consumption and investment. The administration in 2015
faced the challenge of balancing heavy reliance on exports with developing domestic-
oriented sectors, such as services. (Gov, 2016)
The South Korean economy's long-term challenges include a rapidly aging population,
inflexible labor market, dominance of large conglomerates (chaebols), and the heavy reliance
on exports, which comprise about half of GDP. In an effort to address the long term
challenges and sustain economic growth, the current government has prioritized structural
reforms, deregulation, promotion of entrepreneurship and creative industries, and the
competitiveness of small- and medium sized enterprises. (Factbook, 2016)
GDP per capita is $36,700 in 2015, in comparison which $35,700 in 2014. The GDP real rate
growth was 2.7% in 2015 in comparison with 3.3% in 2014. The distribution of family
income or Gini index is 30.2 estimated in 2013, compare to 35.8 in 2000. The Gini index is
going down which makes the family life more affordable. (Factbook, 2016)
B. Average family income
In Korea, the average household net-adjusted disposable income per capita is
USD 19 510 a year, less than the OECD average of USD 25 908 a year. But there is a
considerable gap between the richest and poorest – the top 20% of the population earn nearly
six times as much as the bottom 20%. In terms of employment, 64% of people aged 15 to 64
in Korea have a paid job, slightly below the OECD employment average of 65%. Some 75%
of men are in paid work, compared with 54% of women. (OECD, 2016)
C. Surface transportation
13PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
South Korea has an excellent public transportation system which offers many choices
for getting around at a reasonable price. Planes, trains, and express buses connect urban areas
while intercity buses allows to travel between smaller cities and towns. Local buses are
available as well, and car ferries let you travel to offshore islands. Is good to know that, all
transportation works on the Korean ppalli ppalli (hurry hurry) system. This means that trains
and buses always leave on time and drivers usually speed and may disregard road rules
completely. (Index, 2016)
South Korea has an extensive and well-kept system of roads. In 1998, it boasted
64,808 kilometers (40,272 miles) of paved roads, including 1,996 kilometers (1,240 miles) of
expressways, and 22,182 kilometers (13,784 miles) of unpaved roads. There are several
major north-south and east-west highways, but the growing number of vehicles in use puts
heavy pressure on the land transport network. The number of private cars rose from fewer
than 500,000 in the early 1980s to 7.581 million in 1999 when there were also 2.1 million
trucks and 749,000 buses in use. To deal with the growing pressure on roads, the South
Korean government has initiated a multibillion dollar project to expand the highways. Land
transportation also includes regular train and bus services around the country. The railways
consist of 6,240 kilometers (3,878 miles) of standard gauge tracks of which 525 kilometers
(326 miles) are electrified. (Gov, 2016)
South Korea's sea transportation network includes various ports and harbors, the most
important of which are in Busan, Chinhae, Inchon, Kunsan, Masan, Mokpo, Pohang, Pusan,
Tonghaehang, Ulsan, and Yosu. To meet the needs of its growing economy, the South
Korean government is planning billions of dollars' worth of port/harbor expansion projects.
In 1999, South Korea's merchant fleet consisted of 461 ships of various size and functions
14PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
(bulk, cargo, container, passenger, vehicle carrier, and fuel tanker) with a net cargo capacity
of 5 million metric tons. (Advameg, 2016)
D. Principal industries
A range of major export industries drives the South Korean economy.
Electronics – South Korea is a global leader in electronics manufacturing, including
semiconductors and televisions. South Korean company, Samsung, is a global leader in
smartphone sales. (Gov, 2016)
Shipbuilding – The world’s three top shipbuilding companies are all from South Korea:
Hyundai Heavy Industries (HHI), Samsung Heavy, and Daewoo Shipbuilding and Marine
Engineering (DSME). (Gov, 2016)
Automotive – South Korea is the home of the Hyundai Motor Company – the world’s fastest
growing automaker by brand. Global car demand is expected to continue rising. (Gov, 2016)
Petrochemicals – South Korea’s Ministry of Trade, Industry and Energy (MOTIE) is
forecasting strong growth for the South Korean petrochemicals industry due to increased
demand from key markets, in particular China. (Gov, 2016)
Emerging industries are:
Biotechnology – The South Korean Government funds the Korea Institute of Bioscience and
Biotechnology (KRIBB) that is exploring potential solutions to problems facing humanity.
Areas of research that may lead to commercialization include medical treatment, food,
energy, and the environment. Privately owned South Korean companies are making inroads
in the biopharmaceutical field. (Gov, 2016)
Internet software and services – Koreans are avid consumers of digital media and apply the
lion’s share of their bandwidth resources to online gaming. Google has taken an active role in
nurturing South Korean Internet software and services companies, introducing their favorites
to the US to help them build a global profile. In 2013, South Korean President Park Geun-
15PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Hye announced the desire for a more ‘creative economy’ and launched the new Ministry of
Science, ICT and Future Planning. (Gov, 2016)
High-tech communication – South Korea has transformed into a high-tech economic
heavyweight, having applied substantial resources to research and development. As a result,
the country is now the world leader in patent activity, along with information and
communication technology. (Anzbusiness, 2016)
Tourism – The contribution of the tourism industry to the South Korean economy is expected
to grow more than double the average. (Anzbusiness, 2016)
E. International trade
South Korea’s major global exports include semiconductors, machinery, motor vehicles, and
ships. Its primary global imports are oil, semiconductors, natural gas, and coal. (KITA, 2016)
F. Trade restrictions
Korea maintains particularly high tariffs on a number of high value agricultural and
fishery products. Korea imposes tariff rates of up to 30 percent on nuts and 35 percent and
higher on most dairy products. Pears, table grapes, juices, starches, and peanut butter are
subject to tariffs ranging from 45 percent to 54 percent. Tea and peanuts, with some
exceptions, are subject to some of the highest tariffs, ranging from 754 percent and 513
percent, respectively, for red ginseng tea and green tea to 230 percent for peanuts. Korea also
imposes high tariffs on other products of interest to U.S. industry, despite having little or no
domestic production, including cherries, certain distilled spirits, frozen corn, frozen French
fries, pepperoni, and prepared or mashed potatoes. (KITA, 2016)
G. Labor force
Labor force total in South Korea was last measured at 26,073,006 in 2013, according to
the World Bank. Total labor force comprises people ages 15 and older who meet the
16PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
International Labor Organization definition of the economically active population: all people
who supply labor for the production of goods and services during a specified period. It
includes both the employed and the unemployed. While national practices vary in the
treatment of such groups as the armed forces and seasonal or part-time workers, in general
the labor force includes the armed forces, the unemployed, and first-time job-seekers, but
excludes homemakers and other unpaid caregivers and workers in the informal sector. This
page has the latest recorded value, and historical data chart and related indicators for Labor
force - total in South Korea. (Economics, 2016)
H. Inflation rates
Consumer prices in South Korea increased 1.0 percent year-on-year in March of 2016,
compared to 1.3 percent growth in the preceding month and below market expectations of 1.3
percent. Cost of food rose at a slower pace while housing & utilities and transport fell. Core
inflation rate was recorded at 1.7 percent, down from 1.8 percent in February. On a monthly
basis, prices edged down 0.3 percent. Inflation Rate in South Korea averaged 7.64 percent
from 1966 until 2016, reaching an all-time high of 32.50 percent in October of 1980 and a
record low of 0.20 percent in February of 1999. Inflation Rate in South Korea is reported by
the Statistics Korea. (Economics, 2016)
IV. Channel of distribution
A. Retailers
“Malling” culture has become popular in South Korea. “Malling” is a trend in which
consumers enjoy diverse activities such as dining, gaming or watching films or concerts
during shopping trips, in a one-stop location. Although there was already “malling” culture
from 2000, when the COEX mall opened in South Korea, it recently became much more
17PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
popular, as IKEA opened its first outlet in South Korea. Also, Shinsegae opened E-Mart
Town, leading many more consumers to enjoy the “malling” culture. As this culture prevails
in South Korea, there are expected to be more shopping complexes containing specialist
retailers, a hypermarket and a warehouse club during the forecast period.
In grocery retailers only convenience stores showed a strong performance in 2015, as there
was a significant increase in demand from single-person households in South Korea. As
consumers were highly cautious even in their purchases of daily essentials and groceries in
2015, grocery retailers experienced slow growth. Meanwhile, non-grocery specialists showed
a better performance than in the previous three years. Although non-grocery specialists
compete directly with internet retailing, several channels showed strong performances during
2015, due to their aggressive marketing activities. Beauty specialist retailers, homewares and
home furnishing stores and sports goods stores saw strong performances, leading non-
grocery specialists to increase further. (Euromonitor, 2016)
B. Import/export agents
Before entering into a contractual relationship with a Korean manufacturer’s or
commissioned representative (agent) or distributor, U.S. firms should conduct a thorough due
diligence check on a prospective business partner. A contract with an agent or distributor
should be handled with care and with the assistance of an attorney. The U.S. Department of
Commerce’s Commercial Service (CS) office in Seoul, like CS offices around the world,
offers the Gold Key Service (GKS). (KITA, 2016)
The GKS provides:
A customized schedule of face-to-face meetings with carefully-selected prospective candidates;
A briefing, interpretation service, and transportation (fee based); and
18PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Information regarding each meeting, focused market research, and insights gained by CS specialists in the process of setting-up the GKS. (KITA, 2016)
C. Warehousing
There are many options for integrated logistics solutions in South Korea for example Toll
Global Logistics Korea. In this study the product will be delivered to South Korea by
trucking system.
V. Media
South Korea has a vibrant and diverse media sector, with numerous cable, terrestrial, and
satellite television stations and more than 100 daily newspapers in Korean and English. South
Korea boasts one of the world’s highest internet penetration rates, at nearly 85 percent, and
enjoys high-speed broadband. A significant number of young people obtain news exclusively
from online sources. (Anzbusiness, 2016)
Many newspapers are controlled by large industrial conglomerates and depend on major
corporations for their advertising revenue. The television and radio sectors feature both public
and private outlets. Five new cable television channels—four general-programming stations and
one all-news channel—were launched in 2011 after the government revised a set of media laws
to allow investment by conglomerates and newspaper companies in the broadcasting sector.
These new channels have influenced the market dominance of KBS, MBC, and Seoul
Broadcasting System (SBS), all of which had previously held exclusive rights to offer general
programming, including news. Foreign media sources are widely accessible, with the exception
of news from North Korea, which remains severely restricted. (Press, 2016)
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VI. Business practice and customs
When meeting a Korean business person for the first time, it is best to be introduced by a
third party, rather than introducing the person itself. Shaking hands is now common even among
Koreans. A bow may or may not precede the handshake. The exchange of business cards is a
vital part of a first meeting. It is also important to emphasize one’s title so that, right away, the
correct authority, status and rank are established and understood. The recent Western trend
toward eliminating titles has created some problems for some companies when dealing with
Korean businesses as Koreans generally prefer to deal only with someone of equal rank as
opposed to someone of lower rank. It is important to make an appointment a few weeks in
advance of a business meeting. Most business meetings are scheduled mid-morning (10 AM to
12 PM) or mid-afternoon (between 2 and 4 PM). Contracts are seen as a starting point rather than
as the final goals of a business agreement and as the parameter within which the working
relationship will be conducted. Koreans prefer that contracts be flexible so that adjustments can
be made as the project/work evolves. Modesty and humility are important in Korean culture and
therefore it is best to avoid over-selling self or the company’ previous business achievements.
When interviewing Koreans, the interviewee will either understate the candidate’s abilities and
achievements in the belief that they will be aware of options and that anything else would be
rude or, in an attempt to live up to perceived Western expectation, the candidates may exaggerate
what would not be stressed normally in a Korean context. Once the candidate have established
contact with a Korean business partner or client, it is important to nurture that relationship. Gift-
giving is a common practice when doing business in Korea. The gifts given at the first meeting
20PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
are intended to acquire favors and to build relationships. Wait until the candidate’s host has
presented his gift and use both hands to accept it. The gifts exchanged should be of similar value,
with that of greatest value going to the most senior person. (Economics, 2016)
A. Import Quota & Tariff
Below table describes import quota and subject tariffs set on imported honey from the United States.
Table 1: WTO MMA Quota and KORUS FTA Quota on Imported Honey from the United States WTO MMA Quota KORUS FTA Quota HSK Code 0409-00-0000 0409-00-0000 In-Quota / Tariff 420 metric tons / 20% 212 metric tons /
zero percent Out-of-Quota Tariff 243% or 1,864 won/kg, whichever
higher is applied Subject to WTO MMA Quota
Administration Agency
National Agricultural Cooperative Federation (NACF)
Korea Agro-Fishery Marketing Corporation (aT)
Quota Allocation Method
Import license auctions Import license auctions (December, March, June, September)
The import quota is awarded in import license auctions to importers who offer
higher amount of monetary contribution to National Agriculture Funds. Technically, the
auction system is structured to impose additional monetary burden to the importers in
addition to the import tariff to obtain the import quota. As a result, a small number of
aggressive importers, particularly local retail store chains that use imported honey as a
loss leader product, have repeatedly won a majority of the quota in recent years. While
over two-thirds of the imported honey is distributed to retail stores, food processors and
restaurants also remain steady users of imported honey. Notable also from the table that,
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the zero-tariff KORUS FTA quota on natural honey is structured to increase
continuously in the coming years. Below table describes the schedule of Korea’s import
quota for American honey under the KORUS FTA. (Korea Ministry of Agriculture,
2016)
Table 2: Korean Quota Schedule on Imported Honey from the United States under KORUS FTA
Year Quantity (Metric Ton)
1 (2012) 200
2 (2013) 206
3 (2014) 212
4 (2015) 219
5 (2016) 225
After year 5 The in-quota quantity increases by 3% per year, compounded annually.
As of June 2014, European Union (EU) is the only trading partner except for the
Unites States that Korea has implemented free trade agreement with zero-tariff import
quota on natural honey. (Korea Ministry of Agriculture, 2016)
B. Korean Food Safety Standards on Imported Honey
Imported food and agricultural products must meet the Korean regulations and
standards to enter the market. Details of the Korean regulations and standards, including
import food safety inspections and Korean language labeling requirement, can be found in
the FAIRS Country Report published by the Office of the Agricultural Affairs/the U.S.
Embassy Seoul (available from www.atoseoul.com or www.fas.usda.gov).
22PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Korean Food Code does not allow natural honey to be added with sugars, flavoring
agents, or other food additives. Below table summarizes Korean standards on natural
honey:
Table 3: Korean Standards on Natural Honey Product Honey Comb Honey Water Content 23.0% or Less 20.0% or Less Non-soluble Matter Not specified 0.5% or Less Acidity Not specified 40.0 meq/kg or Less
Invert Sugar 50.0% or More 60.0% or More
Sucrose 15.0% or Less 7.0% or Less
Hydroxy Metyl Furfural (HMF) 80.0 mg/kg or Less
80.0 mg/kg or Less
Tar coloring agent Not specified Not detected
Artificial Sweetener Not specified Not detected
Isomerose (High fructose corn syrup) Not specified Not detected
Source: Korea Food Code, Ministry of Food & Drug
Safety
Korean Food Code also regulates use of livestock medicines and agricultural
chemicals in natural honey production. Below is Maximum Residue Level (MRL) set on
livestock medicines and agricultural chemicals that are allowed to be used in honey farms.
(Korea Ministry of Agriculture, 2016)
Table 4: Korean MRL Standards on livestock medicine and agricultural chemical in Natural Honey Name MRL Neomycin (Antibiotic) 0.1 mg/kg Oxytetracycline (Antibiotic) 0.3 mg/kg Dihydrostreptomycin/Streptomycin (Antibiotic) Not detected
23PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Amitraz (insecticide) 0.2 mg/kg Coumaphos (insecticide) 0.1 mg/kg Flumethrin (insecticide) 0.01 mg/kg Fluvalinate (insecticide) 0.05 mg/kg Cymiazole (anthelminitics) 1.0 mg/kg Source: Korea Food Code, Ministry of Food & Drug Safety
Korean food safety authority also monitors presence of toxins in natural honey.
Grayanotoxin III and Tutin should not be detected. Regarding customs duties, tariff
classification is decided depending on nature of goods at the time of declaring
importation, and corresponding duty rates are applied accordingly. Tariff classification
on imported goods is searchable by item name on KCS Tariff D/B page of Korea
Customs Service web site. Under the same HS code, there can be several different duty
rates and the corresponding rates are applied by the order of the application priority in
accordance with Article 50 of the Customs Act. (Korea Ministry of Agriculture, 2016)
24PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
MARKET AUDIT AND COMPETITIVE MARKET ANALYSIS
I. Introduction
As a result of the Korea–U.S. Free Trade Agreement that took effect in 2012, U.S.
exports of honey to South Korea are expected to show solid growth in the coming years,
according to a new report from USDA's Foreign Agricultural Service. In 2013, U.S. honey
accounted for 65 percent of the nation's 689 metric tons in imports valued at $7.6 million (46
percent of total). Currently, the U.S. is Korea's leading source of value-oriented imported honey
as large retail chains in the nation use it as a loss leader to attract consumers. Other nations, such
as New Zealand, focus more on premium products such as Manuka honey. New Zealand
accounts for just 16 percent of Korea's import volume but 37 percent of the value. (Economics,
2016) The honey market in South Korea is growing and will soon reach higher demand for
natural products.
II. The product
The Honey Bear Company product line focuses on the many health benefits that
come from consuming honey. Honey Bear Orange Blossom is naturally boosting physical
performance by providing energy when consumed. Honey Bear Raw is pure (nectar from
flowers), unheated, unpasteurized and unprocessed. Perhaps one of the most important
characteristics of the final product is preserving all the natural vitamins, enzymes,
phytonutrients and other nutritional elements. The Honey Bear Clover has several
antioxidant properties, one of which includes reducing the risk of cancer and heart
disease. Another advantage of all Honey Bear products is the reduction of ulcers and
25PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
other gastrointestinal disorders. All of the Honey Bear product line is USDA certified
organic and meets the Global Organic Trade and can be sold as organic in Korea or the
United States. (Association, 2016)
III. The market
At this point of the research it is important focus on the local honey production and on how
natural honey is regulated in South Korean agriculture industry. In 2011 Korean honey farms
produced about 35,000 metric tons of honey which accounted for about 99 percent of all
honey consumed in the market that year. The Korean government had a high trade barrier on
honey imports through its Minimum Market Access (MMA) quota program that was
established in 1995 under the Uruguay Round/WTO agreement. The MMA quota was set at
420 metric tons a year. Products imported within the quota are subject to a 20 percent import
tariff, whereas imports outside the quota are subject to a prohibitive 243 percent tariff (or
1,864 won/kg, whichever higher is applied). (Korea Ministry of Agriculture, 2016)
Figure 1: Local Honey Production in Korea
Source: Korea Ministry of Agriculture, Food and Rural Affairs
However, Korean consumers’ have increased demand for value, quality and diversity in
all products which has generated a solid growth of honey imports from foreign countries
since 2011. In particular, a series of free trade agreements implemented in recent years with
26PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
major trading partners, including the United States which established zero-tariff FTA import
quota on honey. The zero-tariff quota that Korea established with the United States in 2012
under the KORUS FTA is structured to increase continuously in the coming years. Korea’s
honey imports totaled $7.6 million (or 689 metric tons) in 2013, slightly down from the
previous year because of good harvest of local honey under warmer weather as well as weak
consumer spending on specialty foods under slowed down Korean economy. On the other
hand, Korea’s honey imports from the United States in 2013 amounted to $3.5 million (or
451 metric tons), up 27 percent from the previous year partly due to the zero-tariff FTA
import quota. American honey accounted for 46 percent of Korea’s honey imports by value
or 65 percent by volume. Although New Zealand and Australia presents strong competition
for premium honey market, American honey is expected to remain the leading imported
honey in Korea in the coming years.
Figure 2: Korea’s Honey Imports (Value)
Source: Korea Trade Information Service Figure 3: Korea’s Honey Imports (Volume)
27PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Source: Korea Trade Information Service (KITA, 2016)
An exchange student from South Korea, Subin Choi, has contributed to this study with a current
interesting article “Honey Fever: Effects On Bee-Farming Industry” from a Korean news website
about the honey consumption and related market issues of honey in the country. These are some
inserts from the article: “In Action (like Korean EBay or Amazon), the total amount of Korean
honey sales of the month (from March 20 to April 21) has increased by 54% compared to last
year and same period. In case of Loyal Jelly Honey, it`s 76%. Even in G-market (also just
internet shopping site), the total amount of Korean honey sales has increased by 91%. Since
Korea’s FTA with China and Vietnam, from where the cheapest honeys are imported to Korea.
Also Korean government is removing the import tariff on them gradually, and will be completely
eliminated by 2030. Vietnam is the first country that Korea opened their honey market via FTA.
The fake honey problem that Korea has been struggling with still exists. This honey is made by
bees that eat only sugar in Korean it is referred to as ‘Sa-Yang Honey’ (사양벌꿀)’. The
company makes 사양벌꿀 has to write a mark that shows what kind of honey it is on their
product with 22 point size, but many companies are breaking the law. (Choi, 2016)
28PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
According to 2014 Korean Bee-Farming Industry association report, when honey fever
started, the total amount of honey purchased quantity was 864t which is 2.72 times bigger than in
2013. National Health experts anticipate that in 2016 the amount of honey purchased will
increase 2~3 times more than the previous year. The total unpurchased honey stocks also
decreased from 2014 to 860t in 2015. However, Bee-Farming Industry still has problems that has
to be considered. One of the difficulties is the FTA contract with China and Vietnam which
started the import of the cheapest honey to Korea. Since then and now Korean government is
trying to gradually remove the importing tariff on these countries. The tariff removal should be
completed by 2030. Vietnam was the first country that Korea opened the honey market via FTA.
(Economics, 2016)
1. Distribution of the product
South Korea is 70 percent mountains, forcing its nearly 50 million people into key
population centers: Seoul metro area: 10+ million; Busan metro area: 3.5 million; Incheon
metro area: 2.9 million; Daegu metro area: 2.5 million; and Daejeon metro area: 2 million.
Most freight forwarders use an extensive network of first-class railways, 3,000 kilometers of
highways, and air routes that crisscross the country.
The Port of Busan is the world’s fifth largest cargo port. As well as Incheon Airport is
building a new terminal (to be completed in 2017), and a new airport is being contemplated
for Korea’s southeastern Region presently being served by Busan’s Gimhae Airport. (Gov,
2016).
2. Suggested Market Entry Tools
American honey suppliers who intend to enter the Korean market should first
develop relationships with Korean importers who have acquired or plan to acquire
29PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
import license (quota) for the given year. The list of importers who have acquired the
KORUS FTA quota is currently available from the agency that administers the auctions
through public notices (www.at.or.kr/article/apko363600/list.action). However, the list
of importers who have acquired the WTO minimum market amount (MMA) quota is not
disclosed. Contact listings of potential honey importers are available from Agricultural
Trade Office (ATO) Seoul upon request.
Space in the ‘New American Suppliers/Products Looking for Korean Import Partners’
section in ATO Seoul’s quarterly e-newsletter, which is sent out to over 2,500 industry
contacts in Korea, is provided to American suppliers free of charge upon request.
Established trade shows remain one of the most efficient tools to develop contacts with
Korean importers. Seoul Food & Hotel (www.seoulfoodnhotel.co.kr) is the leading food
trade show in Korea that provides a venue for new-to-market American suppliers to
develop contacts with a large number of Korean distributors and buyers. This is the
only show in Korea that is officially endorsed and supported by USDA Foreign
Agricultural Services (FAS). The show schedule for 2016 is May 10-13, 2016. There
will be a sizable U.S. pavilion in the show put together by various U.S. agricultural
industries and organizations including USDA cooperators, state regional trade groups
(SRTG) and state departments of agriculture. (Web, 2016)
30PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
PRELIMINARY MARKETING PLAN
1. The marketing plan
Honey Bear is one of the first companies to create the concept of raw honey. The
company does this by combining a good product, effective advertising, sophisticated
packaging and selective distribution. Honey Bear's standards of excellence include
maintaining their product's high quality by requiring special handling during storage and
display. The business popularity growth as a premium product is due to their innovative
approaches in manufacturing, advertising and packaging.
Advantages and Challenges facing Honey Bear for the first year in South-Korea:
Advantages
Reach of 10 million affluent consumers in densely populated area, with per capita
income of $25,000.
Reliance on imports for 70 percent of food and agricultural needs, falling import
barriers and free trade talks that are likely to improve market access.
Younger generation's affinity for Western foods as honey.
General acceptance of U.S./European foods products.
Challenges
31PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Low recognition of imported goods outside the metropolitan areas.
High markups, coupled with income tariffs and taxes
2. Distribution : From origin to destination
A. Port Selection
The port of Long Beach in California is the closest international access to the
distribution from Joplin to Busan port of South Korea. By choosing China Shipping
Line would allow the company to import the product by container vessels which
follows direct Busan Port and Los Angeles Port route, and the transit time is around
11 days. (KITA, 2016)
B. Mode selection
The mode of transportation would be planned by a connection from the production
facility in Joplin to the Long Beach port by trucking system delivery in a container
ready to be placed on vessel ship, and from port to the grocery store in Seoul by
trucking system. (Dontrade, 2016) The location of the product should be placed close
to snacks and other honey products where mostly families will shop for groceries and
are interested in special foods.
C. Documentation required:
To make sure the product gets the customs clearance Import Declarations has to be
filed electronically through the EDI System or submitted manually.
The following supporting documents are filed with the Import Declaration:
• Commercial Invoice
32PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
• Value Declaration
• Bill of Lading or Airway bill
• Packing list
• Certificate of Origin
• Quarantine Inspection Certificates from relevant government agencies
• Phytosanitary Certificate from country of origin (Customs, 2016)
3. Marketing objectives
The objective of the company would be to distribute the product to a grocery
store and see how the customers will respond. The market will be focused on family’s
buyers that are willing to shop for groceries and healthy foods. In the second year,
Honey Bear hopes to open approximately 1-2 stores and add direct sales into the
supermarket stores.
SWOT Analysis
The following SWOT analysis captures the key strength and weaknesses
within the company, and describes the opportunities and threats facing
Honey Bear.
Strengths
High quality branded product (country of origin effect)
Price advantage due its production in a country of origin
Existing infrastructure for production
Operates with larger honey supplier in USA
Weaknesses
Company has no experience exporting in South Korea
33PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
AFIA is a trading house and has little control over suppliers to provide consistent
product quality
Opportunities
Koreans become more health conscious
The honey is more affordable
Cultural convergence of honey being considered as a food rather than medical
substance.
Growing demand
Good import restriction and tariff
Threats
Domestic competitors or local honey distributors for hotels such as Dong Seo and
Han Yang. They gather honey directly from producers, process and then distribute
it through their own channels.
Once Korea opens its market, many new entrants come such as USSR, China,
Canada and Australia.
4. Product adaptation or modification
The honey package and product itself should not be modified because its consumption has
grown exponentially from previous years. Originally in South Korea, the honey was
perceived as a medical substance for any respiratory issues. Today the perception on honey
has changed and its consumption is widely used in many snacks, added to the tea, on top
of sandwiches, and cookies.
34PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
5. Promotion mix
PRODUCT – Opening Honey personal store could offer a comprehensive selection of
various products and sizes of 8oz. (227gr), 12oz. (340gr), and 20oz. (750gr). At the
moment the idea of opening a new store is really risky. A good strategy to start with would
be selling the honey to a grocery store. Packaging will not be different from The U.S. only
a translated and regulated custom label would be made and applied when the product
enters the country.
In the future Honey Bear Company should focus on having an innovative packaging
strategy which not only focuses on sales but also gives a variety of different tastes. This
could be done by offering a package with three different kinds of honey: raw, orange
blossom, and clover. The variety would offer an exclusive and unique hand-made outside
package and will ensure innovation and differentiation from competition.
PRICE – Honey Bear Company price recommendation should be keeping the standardized
prices in South Korea to comply with the competitors honey products. In South-Korea, the
price is $4.50 each 8 oz. (227gr). A future estimate of $10 value pack for three same kind,
or all different bundle of 12 oz. will cost in South-Korea 4558.40KWR ($ 1 = 1139.60
KWR). (Exchange, 2016)
Product Price
35PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
According to Alibaba website raw honey can be purchased for as low as US
$1,000 for one metric ton. In 1,000 Kilograms (metric ton) there are 35,000 fluid ounces,
and one ounce of honey is costing about 3 cents (US $ 00.03 per ounce). The 8oz. honey
needed to fill the bear bottle ready to sell is costing to the company $0.24 each.
The primary package is plastic bottles ($0.19 each) and label is ($0.10). (Alibaba, 2016)
The packaged product ready to sell is costing the company $1.82 each.
Cost with Markup Gross Margin:
Production costs Price in US dollar
Cost of honey and bottle & Label $00.53
Factory Overhead $00.46
Subtotal $01.52
Markup 20% Gross Margin $00.30
Total Cost per bottle $01.82
Delivery Price
The Honey Bear Company will export 32,000 oz. (907 kg) to South Korea through the 20
foot dry box ($1900.00 each) ship container. The secondary package is a card board boxes
of 20 bottles of 8oz. ($0.38 each), 200 count in total. The tertiary package is the metal ship
container purchased from Alibaba website for US $1900.00 (Alibaba, 2016)
Once the container will arrive to South Korea each secondary package will be ready to be
delivered to a distributor which will take the product to the grocery store.
Delivery requirements and packaging Total Prices in US Dollar
Honey primary package and product $1.82
36PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
Secondary package (boxes) $22.00
Tertiary package ( 200 count) $76.00
Per container (20 foot dry) $1900.00
Tariff or Taxes $0
Trans. Joplin, Mo – Los Angeles Port
Insured (World Freight, 2016)
$355.75
Trans. Los Angeles Port – Busan Port
Insured (World Freight, 2016)
$372.12
Trans. Busan Port – Seoul
Insured (World Freight, 2016)
$355.75
Total Delivery Cost $3080.62
Cost per bottle including Delivery $2.59
Distributor prices
The Honey Bear Company will sell its product to Lotte Market in Seoul. The
distributor to the grocery store will provide the ready to sell honey in packages of 20
items each.
Price For Distributor Price
Honey price in USA $2.59
Distributor Gross Margin 25% $0.65
Distributor Price $3.24
Consumer prices
37PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
The competitor price is ranging from $4-$5 dollars per package. The Honey from Honey
Bear will have more sales because of the good price and quality.
The grocery store will sell the product on the shelf with the following pricing:
Price for Grocery Store Price
Honey Price to distributor $3.24
Grocery Gross Margin 40% $1.30
Consumer Price $4.54
PLACE – SEOUL “Lotte Market” is the first retail store that Honey Bear Company will
sell the honey. Honey Bear should emphasize in putting the product close to competitors
honey on the shelf. The free samples stands should be placed in the supermarket to engage
customers with the new product. (KITA, 2016)
PROMOTION – For advertising goals of Honey Bear Company is to come to a unified
advertising message which will include a common campaign that will be recognized
globally, and will also lean towards the standardization end of the continuum. This task
will be difficult due to the differences in the perception of the benefit of the product the
company sells. The new goal for Honey Bear could be to “increase the frequency of the
purchase of honey for gifts as well as for self-consumption” and to give the brand a more
youthful appearance. The message for Honey Bear will be partly provided by the
packaging with a bright-colored label displaying the fun and healthy side of honey. The
first step is to give out free samples to create “free” publicity. Another marketing strategy
38PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
that Honey Bear can announce is leading multiple ways of consuming honey during a tea
break or a lunch break.
Executive Summary and Forecast
The prospective marketing plan for Honey Bear Company to import honey to South
Korea has a potential in its future success. In markets such as South Korea, finding a space to
design a store in heavily crowded, congested and highly priced city areas is rather difficult. A
recommended location for the storage facility would be good in a nearby low cost region. South
Korea has good infrastructure so this should not pose a particular problem. The distribution will
be in form of truck delivery directly to the grocery store. The storage facility might be modeled on
existing American facilities, but more compact to respect space constraints. With the South
Korean market serving as a port of entry, Honey Bear is planning to ultimately be able to
penetrate in few years the whole Asian region. A goal of opening around 5 directly managed
branches in the next five years.
The main problem facing Honey Bear International towards South-Korea would be
maintaining the prestige of the brand name while unifying its image despite cultural barriers. The
main advertising challenge would be to create a common message. Competition is a particularly
prevalent challenge. A reasonable suggestion for Honey Bear is mainly focus on the product and
its promotion at first in order to become a recognized foreign brand and healthy product on the
market to increase admiration when a new market is first started. Therefore, Honey Bear should
develop an initial promotion strategy to faster gain some market share in South Korea.
39PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
In conclusion, the first step is to give out free samples to create “free” publicity. Include
in marketing strategy on how consuming honey during a tea break or a lunch break can be healthy
and tasty. Since the South Korean society is technologically advanced the various approach would
attract more consumers. The newspaper, social network advertising campaigns as well as
advertising proposals campaigns to be shown on TV and as pop-up ads on the Internet would
work in favor of the company success. South Korean culture, in general, takes favorably to
cartoon characters and the use of these in the advertisements may prove successful earnings. If the
business will go as expected Honey Bear Company should also try to get a South Korean celebrity
to be its spokesperson in the ads. The people from Seoul work long hours but also enjoy
socializing and are generally more than a kind to foreign visitors. Honey Bear Company should
have tremendous advantages in creating product awareness and getting fast popularity in South
Korea capital.
40PRELIMINARY MARKETING PLAN FOR IMPORTING HONEY TO SOUTH KOREA
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