sos children’s villages international request for proposal · sos children’s villages...

A loving home for every child

SOS CHILDREN’S VILLAGES INTERNATIONAL REQUEST FOR PROPOSAL

YOUTHCAN! MID-TERM EVALUATION

February 2020

1 / 22 A loving home for every child

CONTENT 1 BACKGROUND INFORMATION ....................................................................................................... 2 1.1 About SOS Children’s Villages ........................................................................................................ 2 1.2 About the project (YouthCan!) ......................................................................................................... 2 1.3 Background information on the countries being assessed .............................................................. 4 2 INSTRUCTION TO BIDDERS ............................................................................................................ 4 2.1 General ............................................................................................................................................ 4 2.2 Process of Submission of Bids ........................................................................................................ 5 2.3 Evaluation of proposals ................................................................................................................... 6 3 TERMS OF REFERENCE .................................................................................................................. 7 3.1 Overall objectives and scope of the mid-term evaluation ................................................................ 7 3.1.1 Evaluation questions ..................................................................................................................... 7 3.1.2 Scope of the evaluation ................................................................................................................. 7 3.2 Methodology and approach ............................................................................................................. 8 3.3 Evaluation process and expected deliverables ............................................................................... 9 3.3.1 Timetable (Evaluation Work Plan) ............................................................................................... 11 3.3.2 Qualification of the researcher / research team .......................................................................... 12 3.3.3 Logistical arrangements .............................................................................................................. 12 3.4 Duration of the contract and terms of payment ............................................................................. 12 3.5 NOTICE OF DELAY....................................................................................................................... 12 3.6 COPYRIGHT AND OTHER PROPRIETARY RIGHTS .................................................................. 12 3.7 TERMINATION .............................................................................................................................. 13 4 ANNEX ............................................................................................................................................. 14 4.1 Results framework for young people ............................................................................................. 14 4.2 SOS Children’s Villages International Child Protection Policy and Code of conduct .................... 15 4.3 Bid submission / identification form ............................................................................................... 17 4.4 Previous experience form .............................................................................................................. 18 4.5 Price schedule form ....................................................................................................................... 19 4.6 Technical proposal (guideline) ....................................................................................................... 20 4.7 Proposed structure of the final report ............................................................................................ 21


1 Background information

1.1 About SOS Children’s Villages

SOS Children’s Villages International is the umbrella organisation for a global federation operating in 136 countries and territories worldwide, working in more than 2000 programme locations. We work together with a single vision: every child belongs to a family and grows with love, respect and security. Uniquely, we provide family-like care (FLC) for children who have lost parental care. This usually takes the form of SOS family care, organised in the form of a cluster of SOS families, where each SOS parent cares for a small group of children. We also work with vulnerable families and communities to help strengthen them and prevent family separation and child abandonment (family strengthening, FS). Young people who have lost or are at risk of losing parental care often find the transition from school to starting a career particularly challenging, as they cannot count on networks, resources or guidance that their peers may have access to. The goal of SOS Children’s Villages is to equip young people with the skills and confidence they need to realise their potential and stand on their own two feet. We provide individualised support in preparing for higher education, the job market or self-employment.

1.2 About the project (YouthCan!)

YouthCan! is a global partnership launched in 2017 that supports disadvantaged young people to successfully manage the transition from school to work. By mobilising employees, activating their networks and providing expertise, corporates are making a measurable impact in the lives of young people around the globe whilst efficiently working to reduce youth unemployment. YouthCan! started as an initiative with one global corporate partner - the GoTeach partnership of SOS Children’s Villages and Deutsche Post DHL Group. Following the success of GoTeach, YouthCan! was launched as a multi-stakeholder partnership, with five additional global corporate partners: AkzoNobel, Allianz, Johnson & Johnson, Siegwerk and thyssenkrupp Elevator and hundreds of regional and local partnerships around the world. The YouthCan! network of SOS Children’s Villages, corporates and supporting partners builds on the expertise of all partners in the area of youth employability, based on an individualised and holistic approach. Partners from the private sector mobilise their employees to share their time, skills, expertise and own career stories both online and offline. These corporate volunteers plan workshops, facilitate exposure to professional environments and act as professional mentors to the young people. YouthCan! is an opportunity for young people in our target group to become ready for the job market and lead independent lives. Together with our partners, we will expand the scope of existing activities and create new initiatives, with the aim to reach 10,000 young people within our target group by 2030. Currently as of 2019, we are reaching over 5600 young people worldwide in 31 countries. 1.2.1 BUILDING ON THE PARTNERSHIP WITH DHL Since 2011, Deutsche Post DHL Group and SOS Children’s Villages International are partnering together in the GoTeach partnership. The purpose is to foster the empowerment and employability of young people between 15-25 years old from challenged socio-economic backgrounds, with whom SOS Children’s Villages is working. What started as a pilot programme in four countries has since expanded into an international global partnership with over 48 participating countries across Latin America, Asia, Africa, the MENA region and Eastern Europe between SOS Children’s Villages and DPDHL. Employees of DPDHL Group volunteer and dedicate time to mentor the young people in their transition to the working world. They seek to inspire and motivate the young people to prepare their first professional steps, by means of sharing their own professional and personal experiences. Varieties of activities are organized throughout the year, which can widely vary depending on the circumstances and the needs of the youth in the specific countries. Some examples of activities may include workshops

http://www.sos-childrensvillages.org/what-we-do/alternative-childcare

http://www.sos-childrensvillages.org/what-we-do/family-strengthening


and training sessions, internships, camp-style activities, career fairs, mentorships, traineeships, park clean-ups, tree planting, and environmental workshops. 1.2.2 TARGET GROUP YouthCan! activities are targeted at young people who have lost or at risk of losing parental care. Participants come from one of the three sub-groups:

Participants coming from SOS Children’s Villages’ family-like care programme (also known as

alternative care)

Participants coming from SOS Children’s Villages’ family strengthening programme

External participants, coming from the community in which SOS Children’s Villages is active, or

that are referred to YouthCan! by partners working with the same target group

The activities generally target young people between the ages of 15 and 24. According to the national context, a different age range may be considered but must always adhere to the labour legislation of the country. Additionally, YouthCan! activities should reach out to as many young people as possible, but must always ensure that those who are most in need are included, and that the quality and effectiveness of the programme are kept at a high level. 1.2.3 PROJECT APPROACH Our individual and multi-dimensional approach to strengthening youth employability is integrated in SOS Children’s Villages’ alternative care and family strengthening programmes. We provide individual support and follow-up to young programme participants through regular individual development planning (IDP), in order to tailor mentorships, trainings and exposure to the professional world to the participants’ unique needs. Employees and young people are able to connect face-to-face or through the digital platform, YouthLinks, enabling worldwide collaborative learning through face-to-face and online mentoring. YouthLinks offers the possibility for partners and young people to have more regular contact, and therefore, a closer relationship. The platform enables them to communicate, hold online training sessions and share digital content, thus enabling the YouthCan! programme to also reach young people in remote areas. 1.2.4 GLOBAL RESULTS FRAMEWORK A global results framework (see annex 4.1) ensures that all YouthCan! programmes around the world are aligned and work towards the same objective. All YouthCan! programmes must incorporate the three project pillars. Within this frame, the project is developed on the local level together with the partners. Our three project pillars are: mentoring, training and practice. 1.2.5 STRONG LOCAL ROOTING To ensure that programmes are tailored to the local context of each country, all YouthCan! programmes are developed and managed by the national SOS Children’s Villages teams. Supported by the global YouthCan! team, national member associations select, prepare and accompany the young programme participants, train and prepare the volunteers, build and maintain the relationship with participating partners, ensure global quality and safeguarding standards are met, and monitor and evaluate the programme results. 1.2.6 YOUTH PARTICIPATION Young people are at the heart of the design process of YouthCan! and its digital component, YouthLinks. When the project first started, a focus group of participants identified the problems they faced around employability and came up with youth-led solutions to address these problems (e.g. a digital platform for peer-to-peer exchange and online mentorship). During implementation on the local level, youth needs assessments and feedback sessions should continue to regularly inform the project direction and help shape activities.


1.3 Background information on the countries being assessed

Out of the total of 31 countries which are implementing the project as of 2019, four countries were selected based on an evaluability assessment, which is outlined further in section 3.3. The selected countries were: Nigeria, Costa Rica, Madagascar and Brazil. Brazil SOS Children’s Villages Brazil launched YouthCan! in 2017 supporting young people from SOS as well as external participants (from the community). Activities offered jointly with corporate partners range from career guidance & orientation on job profiles, professional skills training, life/soft skills development, internships, mentoring, among others. Current global corporate partners supporting said activities include: AkzoNobel, DHL and thyssenkrupp Elevator. Before this, from it’s pilot year in 2011 onwards, Brazil also implemented GoTeach. Costa Rica SOS Children’s Villages Costa Rica joined YouthCan! in 2017 supporting young people from SOS as well as external participants (from the community), while already drawing from their previous experience with GoTeach, which started in 2013. The project offers support to young people through 3 different ‘modules’: ‘Grow’ (where life and soft skills are taught); ‘Know’ (where professional skills training are offered); and ‘Believe’ (where participants experience the labour market through internships and job shadowing). Current partners supporting these activities include: DHL, YCI, and 30 local partners. Madagascar SOS Children’s Villages Madagascar joined YouthCan! in 2018 and current corporate partners supporting said activities include: DHL, Allianz, and 4 other local and support partners (NGOs). The partnership in Madagascar excels with programs like the annual Olympiad (with last year comprising of 120,000 participants) and the special Forum of work, a marketplace-style information event. It is a best practice example of real and impactful partnerships between corporates and an NGO on eye-level. Madagascar is also the real GoTeach pioneer, starting with activities as early as 2009 and then officially launching the partnership two years later, as one of the four initial countries to agree on a bilateral partnership with DHL. Nigeria SOS Children’s Villages Nigeria launched YouthCan! in 2017 supporting young people from SOS as well as external participants (from the community), while already drawing from their previous experience with GoTeach, which started in 2015. The project offers support to young people through running different activities such as job shadowing, life / soft skills development, career guidance & orientation on job profiles, mentoring, internship / apprenticeship, and others. Current corporate partners supporting said activities include: AkzoNobel (through local distributor, CAP PLC), DHL, Raddison Blu, Johnson&Johnson, and two other local partners.

2 Instruction to bidders

2.1 General

The bidders are welcome to compete for a mid-term evaluation of YouthCan! This bid is open to all national and international suppliers (independent consultants or companies) who are legally constituted and can provide the requested services. The bidder shall bear all costs of the bid; costs of a proposal cannot be included as a direct cost of the assignment. 2.1.1 Language of the bid The proposal and all supplementary documents have to be submitted in English. In addition, the bidder has to cover all translation costs related to field interviews. 2.1.2 Bid currency


The financial bid needs to be stated in Euros.

2.2 Process of Submission of Bids

Proposals should be sent to: To facilitate the submission of proposals, the submission duly stamped and signed can be done electronically in PDF format and sent to [email protected]. Electronic submissions are preferred. Postal address: SOS Children’s Villages International Brigittenauer Lände 50 A-1200 Vienna, Austria The titles of submitted documents should clearly state “Technical proposal for mid-term evaluation of YouthCan! by the company/consultant title” and “Financial Proposal for mid-term evaluation of YouthCan! by the company/consultant title”. Please make sure that the technical and financial proposals are handed in separately (financial proposal to be sealed in a closed envelope or a separate PDF file in case of electronic submission. During the process of evaluation, technical bids would be opened and evaluated first. The financial part of those proposals, which are shortlisted after evaluation of the technical proposal, will then be opened in a second step. Documents to submit

Bid submission / identification form

Previous experience format

Price schedule form (to be sealed in a closed envelope or a separate PDF file)

Technical proposal

CVs of the research team member(s) including current geographical location(s)

Three references

An example of a recent/relevant evaluation report (if available for public use)

Deadline for submission The proposal has to be received by latest on Thursday, 19th March 2020, by the end of the day. Proposals received after the deadline will be not be considered. Modification and withdrawal of bids Proposals may be withdrawn on written request prior to the closing date of this invitation. Any corrections or changes must be received prior to the closing date. Changes must be clearly stated in comparison with the original proposal. Failure to do so will be at the bidder’s own risk and disadvantage. Signing of the contract SOS Children’s Villages International will inform the successful bidder electronically and will send the contract form within 3 weeks after closure of the bid submission deadline. The successful bidder shall sign and date the contract, and return it to SOS Children’s Villages International within seven calendar days of receipt of the contract. After the contract is signed by the two parties, the successful bidder shall deliver the services in accordance with the delivery schedule outlined in the bid. Rights of SOS Children’s Villages: - contact any or all references supplied by the bidder(s);

- request additional supporting or supplementary data (from the bidder(s));

- arrange interviews with the bidder(s);

- reject any or all proposals submitted;

- accept any proposals in whole or in part;

- negotiate with the service provider(s) who has/have attained the best rating/ranking, i.e. the one(s)

providing the overall best value proposal(s);

- contract any number of candidates as required to achieve the overall evaluation objectives

mailto:[email protected]


2.3 Evaluation of proposals

After the opening, each proposal will be assessed first on its technical quality and compliance and subsequently on its price. The proposal with the best overall value, composed of technical merit and price, will be considered for approval. 2.3.1 Technical Evaluation The technical proposal is evaluated on the basis of its responsiveness to the Terms of Reference (TOR). The obtainable number of points specified for each evaluation criterion indicates the relative significance or weight of the item in the overall evaluation process. Bidders may additionally be requested to provide additional information (virtual presentation or phone interview) to SOS Children’s Villages International on the proposed services.

1 Quality and Relevance of Technical Proposal

Maximum obtainable points

1.1 Overall quality and relevance of proposal to ToR 100

1.2 Existence of effective and realistic work plan in accordance with ToR requirements

60

1.3 Sufficiency of resources (e.g. human resources) and their proper allocation for timely provision of project deliverables

50

1.4 Detailed quality assurance process for all deliverables (e.g. to test consistency of ratings, ensure validity of interviews and statistical data)

40

TOTAL 250

2 Qualification and expertise of or organisation/team of consultants/consultant submitting proposal

Maximum obtainable points

2.1 Reputation of firm/organisation and staff and individual consultant/s (competence and reliability) in carrying out evaluations and whether the firm has offices in the selected countries or ability/ease to recruit local researchers

35

2.2 Relevance of: - Specialized knowledge - Proven expertise in carrying out evaluations

80

2.3 Team leader 50

Qualifications

Relevant professional experience as required by the TOR and the requirements in chapter (3.3.2)

2.4 Team members 35

Qualifications

Relevant professional experience as required by the TOR and the requirements in chapter (3.3.2)

TOTAL 200

2.3.2 Price Proposal 50 The total amount of points allocated for the price component is [50]. The maximum number of points

will be allotted to the lowest price proposal that is opened and compared among those invited firms/consultants who obtain the threshold points in the evaluation of the technical proposal. All other price proposals will receive points in inverse proportion to the lowest price; e.g.: (Max. score for the price of bid) * (Lowest price) Points for price proposal: X = ---------------------------------------------------------------------------------

Price of bid

Please note that if needed, countries could also contribute towards the overall financial costs and local expenses for any necessary fieldwork, research and travel.


Please note: Bidders should be aware that the financial budget frame is maximum €60.000 (or €15.000 per country, but which should also include overall costs for consolidation and cross-country analysis).

3 Terms of Reference

3.1 Overall objectives and scope of the mid-term evaluation

The mid-term evaluation has, as its main aim, to assess the outcomes and impact of the project in the four selected countries (mentioned in section 1.3) and on different levels. It should follow a similar process to the social impact assessments done within SOS Children’s Villages and should include:

A. Impact and outcomes on individual level (non-financial): The effects1 of the project on former and current participants, following the results framework of the project. Please note results should be compared across the ‘sub-groups’ of participants, identified in section 1.2.2. Dimensions for assessing individual level outcomes are: employability skills, livelihood, self-esteem (for more information please refer to the results framework of the project in annex 4.1).

B. Outcomes on volunteers from corporate partners (non-financial): The effects of the project on volunteers from corporate partners which have been involved in the project. Dimensions for assessing these outcomes are: awareness of social injustice and challenges, personal growth, increase in job motivation and commitment to employer . Please note that a results framework for volunteers is still to be finalised and will be communicated at a later point (April 2020).

3.1.1 Evaluation questions

In each of the four selected countries, collect evidence for impact and outcomes that the YouthCan! (and GoTeach) project contributed to:

a. To what extent do YouthCan! former and current participants achieve the individual

outcomes outlined in the results framework (annex 4.1)? Please note results should be

disaggregated according to YouthCan! participants, current and former (from 2017-2019),

and former GoTeach participants (from 2011-2017 approx.)

b. What observations can be made when comparing the three groups of former participants

(identified in section 1.2.2) with a control group (for more information see section 3.2

below)? Please note results should be disaggregated according to former YouthCan!

participants and former GoTeach participants.

c. To what extent can YouthCan! achieve the outcomes for volunteers from corporate

partners, supporting young people?

d. Describe any unexpected (positive or negative) outcome.

e. How can the findings from the YouthCan! mid-term evaluation be used to improve the

project design and how can lessons learnt be incorporated into daily work (provide

recommendations).

f. To what extent could findings be related to specific SDGs? Please describe verifiable

examples

g. What insights on the relevance, sustainability, coherence, impact, efficiency and

effectiveness (recently updated DAC criteria) in general can be described? What is the

evidence of SOS Children’s Villages’ contribution to the observed outcomes (making

reference to result chain/programme results framework and testing plausibility)?

3.1.2 Scope of the evaluation

1 Impact for those participants who have already left (particularly former GoTeach participants, who left over 3 years ago); outcomes of former YouthCan! participants who recently exited (between 1 and 3 years) and outrcomes of current YouthCan! participants.


The evaluation will concern

Current and former participants from YouthCan! and GoTeach project and who were participant

of SOS family care, family strengthening and participants who were not in any SOS service

when exiting the project.

Current and former corporate partner volunteers who participated in YouthCan! and GoTeach

projects.

The scope of the evaluation may cover the following aspects

Outcome on the life of individual

o Outcome on former participants from FS, FLC and external (Please note results should

be disaggregated according to former YouthCan! participants and former GoTeach

participants)

o Outcome on current YouthCan! participants from FS, FLC and external

Outcome on corporate partner volunteers supporting young people

Contribution on SDG’s (1, 4, 8, 10)

DAC contribution: relevance, sustainability, coherence, impact, efficiency and effectiveness.

3.2 Methodology and approach

The methodology will be submitted by the researcher. However, these are some key facts to be considered:

A. One standard approach should be applied across all four countries, which can be locally adaptable, as long as it does not compromise comparibility.

B. Outcome on individual level (non-financial): To assess the impact and outcomes of the project on former/current participants, researchers may use semi-structured questionnaires with rating dimensions, comparing against available benchmarks (ie. control group, for more details see below):

Individual research need to be conducted with the following groups: 1. Former participants of YouthCan! and GoTeach who have received services from SOS in (a)

family strengthening, (b) alternative care; and (c) those external to SOS (from the community).

2. Current participants of YouthCan! who receive services from SOS in (a) family strengthening,

(b) alternative care; and (c) those external to SOS (from the community).

3. Control group: former alternative care and family strengthening participants who didn’t

participate in YouthCan! provide a benchmark to which the added value of YouthCan! could

be measured against. Data and case management information on former SOS programme

participants can be taken from the SOS Children’s Villages’ global database, or former

participants can also be contacted for interviews if proposed in the methodological approach.

To further explore emerging topics and fill any gaps, focus group discussions could also be held with the above stakeholder groups towards the end of the fieldwork phase.

C. Outcome on corporate partner volunteer level (non-financial): Semi-structured interviews or other research methodology with former and current volunteers of the project, together with input and analysis of feedback surveys done in past years. This may be supplemented by focus group discussions. This part would be especially open for qualitative methodology (e.g. most significant changes) and additional suggestions by the external consultant.

D. Relevance, sustainability, coherence, efficiency and effectiveness of the programme (DAC criteria): Additional methods defined by external researcher in order to support/validate collected data and in order to check plausibility of the project results framework and project performance according to the DAC evaluation criteria.

E. Comparative analysis: the final report should include an analysis of the trends, similarities and differences across the four countries.

The given methodology is seen as subject to further improvement and development. Recommendations to adapt the concept or design of the evaluation are therefore welcome and explicitly included in the assignment.


3.3 Evaluation process and expected deliverables

The evaluation process is divided into four phases. All steps that lead to deliverables are marked in bold. The first phase, the evaluability assessment, has been carried out in advance through an internal assessment and does not need any further activity by the researcher:

1. Phase 1: Evaluability assessment (carried out internally as a preparatory work) This has been conducted in advance and is not part of the assignment. The following was considered when selecting the countries to participate in the mid-term evaluation:

How well-established the project is: country must have YouthCan! and GoTeach projects

running for at least 2 years with a sufficiently large sample of former beneficiaries (from

FS, FLC and non SOS service) and ability to contact former participants

Good data record: The selected location must have good data records

Capacity of project and MA co-workers to participate in the evaluation process and

support external evaluator if required

Availability of M&E tools: Availability of any previous evaluation reports on YouthCan! and

GoTeach.

Following questions have been investigated: Number of current participants of YouthCan!

Number of former participants of GoTeach having ‘exited’ between 1 and 7 years ago and

number of former participants of YouthCan! who exited between 1 and 3 years ago (please see

preliminary information below)

Information on current participants including available baseline and other information

Information on former participants including available baseline and other information (e.g.

duration of stay)

Sampling criteria: Young people

Current YouthCan! Former YouthCan! Former GoTeach

Description of sample

Young adults who are currently participants in the YouthCan! project

Young adults who were participants in YouthCan! project

Mainly young adults who were participants in GoTeach project

Years since exiting project

Currently participating 1-3 years 3 to 5 years ago

Minimum number of encounters with the project

10 encounters (10 days participating in project activities)



Type of exits Currently participating All exits, including those that dropped out

All exits, including those that dropped out

Corporate volunteers

Current or former YouthCan! volunteers

Former GoTeach volunteers

Description of sample

Former and current corporate volunteers participating in a YouthCan! project (after 2017, including)

Former corporate volunteers participating in a GoTeach project (up until 2016, including)

Years since exiting project

1-3 years or Currently participating

3 to 5 years ago

Minimum number of encounters with the project

1 encounter 1 encounter

Sample pool: Current Participants (YouthCan!)


Country Number of current participants (2019 data)

Brazil 113

Costa Rica 305

Madagascar 370 (+120,000 attending the Olympiad event)

Nigeria 275

Former Participants (YouthCan! and GoTeach!)

Country Number of total former-participants (GoTeach & YouthCan!)

Brazil GoTeach: 230 (2011-2016) YC!: 90 (2017-2018)

Costa Rica GoTeach: 226 YC!: 990 (2017-2019)

Madagascar GoTeach: 3683 (2010-2017) YouthCan! 789 (2018-2019)

Nigeria GoTeach: 278 (2015-2016) YouthCan!: 620 (2017-2019)

Corporate volunteers

Country Number of total former and current volunteers (GoTeach & YouthCan!)

Brazil GoTeach: 297 (since 2011-2016) YC!: 383 (2017-2018)

Costa Rica GoTeach: 205 YC!: 603 (2017-2019)

Madagascar GoTeach: 527 (2011-2016) YouthCan! 226 (2018-2019)

Nigeria GoTeach: 109 (2015-2016)

YouthCan!: 453 (2017-2019) Please note: based on the agreed methodology, the sampling size will need to be further discussed and decided upon; and a reduced number from the available pool will be defined.

2. Phase 2: Prepare finalized data collection methodology and suggest changes

a. Define data collection procedures and evaluation set-up.

b. Identify and study (desk research, interviews with local contact persons) sources for

secondary data necessary for (i) comparison with ‘control group’ and (ii) other local and

national averages.

c. Composition of an assessment team and training of interviewers.

d. Adaptation and development of data collection forms (questionnaires, questions for

focus group discussions, questions for corporate volunteers and other project staff) for

each group of interviewees considering youth-friendly methodology where appropriate

and making necessary adaptations as per local context.

e. Plan and organise the data collection process (in collaboration with local SOS staff).

f. Analyse, verify and start summarizing relevant secondary data

g. Submit and secure approval for the refined evaluation design and methodology

in an inception report: document (i) proposed changes to proposed

methodological set-up, (ii) locally adapted and proposed data collection tools,

(iii) summary of national/local benchmark data.

h. Preparation of checklists, participant lists and other management/organisational

information for data collection.

Additionally the following data and research material from the project will be made available to the selected researcher:

Annual volunteer and participant satisfaction surveys (conducted in 2018 and 2019)

Previous external evaluations of GoTeach!

Project material and supporting tools


3. Phase 3: Kick-off workshop and local researcher training

i. Organise a central workshop to train and align and agree on methodological and data

collection process

j. Meeting (or virtual training) to train local researchers on data collection process to

ensure consistency

4. Phase 4: Field phase k. Facilitate learning during the data collection exercise.

l. Collection of data.

m. Analysis of the data.

5. Phase 5: Analysis, synthesis and presentation of coutry reports phase n. Preparation of country reports (following structure proposed in annex 4.7)

o. Preparation of a draft global report in English (following structure proposed in

annex 4.7)

Please note that results for former GoTeach participants should be extractable and or

separated in the structure of the final report.

p. Presentation of the findings to the project / national office staff / international

team

q. After having received feedback from the various stakeholders – finalise the

report and submit it in English

Deliverables:

1. Refinement of evaluation design and methodology in an inception report

2. First draft of the final report in English

3. Presentation of preliminary results/country reports to SOS Children’s Villages

Brazil, Costa Rica, Madagascar, Nigeria and International

4. Final global report in English

All deliverables need to get approved by SOS Children’s Villages International.

3.3.1 Timetable (Evaluation Work Plan)

Activities dates Time frame

Location

Phase 1: evaluability assessment (internal)

November 2019 Completed -

Phase 2: Refinement of methodology

30 March - 13 April 2020

2 weeks Home / project locations

Phase 3: Global kick-off workshop and kick-off meetings in selected countries

20 April – 1 May 2020

2 weeks Project locations

Phase 4: Field phase 20 April – 13 July 2020

12 weeks Home / National or international office SOS

Phase 5: Analysis, synthesis and presentation of country reports

20 July – 24 August 2020

6 weeks Home / National or international office SOS

Phase 6: Consolidated report

7 September 2020

*Feedback will be provided after submission of consolidated report

Final report 15th October 2020


3.3.2 Qualification of the researcher / research team

The researcher / team of researchers must have: a) proven competency (record of previous experiences) in project/programme evaluations, including

mid-term evaluations or impact assessments (employability and multi-country project evaluations is a plus)

b) a good understanding of development work in Brazil, Costa Rica, Madagascar or Nigeria is a plus c) a good understanding of employability and issues affecting vulnerable young people d) a good understanding of corporate social responsibility and the effects of employee volunteering e) experience with interviewing young people and vulnerable groups f) good facilitation, organisational and interpersonal skills g) proven experience in participatory processes and data collection methods (including age

appropriate data collection methods) h) strong skills in coordinating teamwork i) strong analytical and conceptual skills j) excellent written communication skills k) ability to transfer complex concepts and ideas into practical and simple language l) ideally experience in organising research processes with/for SOS Children’s Villages

3.3.3 Logistical arrangements

National or location level staff (SOS) could be available to help organizing the research including contacting former participants, announcement and local preparation of evaluation, if required by the methodological approach.

3.4 Duration of the contract and terms of payment

Payment will be made only upon SOS Children’s Villages acceptance of the work performed in accordance with the above described deliverables. Financial proposals should include proposed stage payments. Payment will be effected by bank transfer in the currency of billing and is due 30 days after receipt of invoice and acceptance of work. Funding and Payment: The consultant will be paid by SOS Children’s Villages as follows: 25% on the submission and approval of Technical Proposal 25% on completion of the Draft Reports 50% on successful completion of the activities and delivery of the expected outputs If needed, countries could also contribute towards the overall financial costs and local expenses for any necessary fieldwork, research and travel. Duration of contract: the contract is effective from the moment it was signed until the acceptance of work by the international project team.

3.5 NOTICE OF DELAY

Shall the successful bidder encounter delay in the performance of the contract which may be excusable under unavoidable circumstances; the contractor shall notify SOS Children’s Villages in writing about the causes of any such delays within one (1) week from the beginning of the delay. After receipt of the Contractor's notice of delay, SOS Children’s Villages shall analyse the facts and extent of delay, and extend time for performance when in its judgment the facts justify such an extension.

3.6 COPYRIGHT AND OTHER PROPRIETARY RIGHTS

SOS Children’s Villages shall be entitled to all intellectual property and other proprietary rights including, but not limited to, copyrights, and trademarks, with regard to products, processes, inventions, ideas, know-how, or documents and other materials which the Contractor has developed for SOS Children’s Villages under the Contract and which bear a direct relation to or are produced or prepared or collected in consequence of, or during the course of, the performance of the Contract. The Contractor acknowledges and agrees that such products, documents and other materials constitute works made for hire for SOS Children’s Villages.


All materials: plans, reports, estimates, recommendations, documents, and all other data compiled by or received by the Contractor under the Contract shall be the property of SOS Children’s Villages and shall be treated as confidential, and shall be delivered only to SOS Children’s Villages authorized officials on completion of work under the Contract. The external consultant is obliged to hand over all raw data collected during the assessment to SOS Children’s Villages.

3.7 TERMINATION

SOS Children’s Villages reserves the right to terminate without cause this Contract at any time upon forty-five (45) days prior written notice to the Contractor, in which case SOS Children’s Villages shall reimburse the Contractor for all reasonable costs incurred by the Contractor prior to receipt of the notice of termination. SOS Children’s Villages reserves the right to terminate the contract without any financial obligations in case if the contractor is not meeting its obligations without any prior notice:

agreed time schedule

withdrawal or replacement of key personal without obtaining written consent from SOS

Children’s Villages

the deliverables do not comply with requirements of ToR and research guide.


4 Annex

4.1 Results framework for young people

IMPACT - Young people without parental care or at risk of losing it become self-reliant (with stable income, employment, and support networks).

Results chain Indicator

Outcome 1: Young people use their

relevant skills & experience to take up (self-) employment

% of YC! participants who feel the skills training they received was relevant to their job % of YC! participants who are (self-) employed % participants NEET

Output 1.1: Young people have professional & entrepreneurial skills

% of participants of YouthCan! who have completed a skills training course Extent to which participants felt the YouthCan! programme helped them develop professional skills

Output 1.2: Young people have work

experience # and % of young people who have completed a minimum of 1-week work experience since participating in YC!

Output 1.3: Young people have ‘soft’ employability skills

# of participants undertaking life and soft skills trainings in MAs % of YC! participants that feel they have the necessary skills to succeed in life % participants who feel they are able to interact professionally in a work environment

Outcome 2: Young people self-confidently take responsibility for their own future

# and % of YC! participants that feel positive about their future % of YC! participants that have a plan for the next steps in life

Output 2.1: Young people gained confidence and motivation in their ability to find a job

% of YC! participants that are confident in their ability to find a job

Outcome 3: Young people use strong

social support networks enhancing

% of YC! participants who regularly exchange and make use of their networks and support members/mentors.


their personal, educational and professional development

% of YouthLinks users who make strong use of the platform (regular users)

Output 3.1: Young people have access to peer-to-peer exchange opportunities

# of care leaver’s networks existing in the MA # and % of YC! Participants with access to YouthLinks % of participants that connected with peers through YC!

Output 3.2: Young people have strong professional support networks & positive role models

% of total YC! partipants that are involved in one-to-one mentoring/coaching # and % of YC! participants that feel their mentor/volunteer is a positive role model/influence # and % of YC! participants who connected with external professionals through YC!

Outcome 4: Volunteers promote and/or encourage others to hire or do business with young people without parental care or at risk of losing it

Verifiable examples of changes in attitude and behaviour of employers towards hiring of young people with care history % volunteers who report a change in attitude towards young people without parental care or at risk of losing it after interacting with them

Output 4.1: YouthCan! volunteers are sensitised to challenges faced young people without parental care or at risk of losing it

% of volunteers who completed an SOS/YouthCan! onboarding training % volunteers who feel their awareness towards young people without parental care or at risk of losing it increased

Other possible areas of interest that can support the methodological approach: Related to outcome 1:

- Type of employment (formal/informal and stable/unstable; receiving social security benefits)

- Income level (compared to national median average; is individual income sufficient to cover

survival and development rights?)

- Educational attainment (what schooling level have they reached?)

Related to outcome 3: - Relationship to family & support networks (other than professional networks; does the

participant have friends and family members who are reliable sources of support for them?)

Additionally, as mentioned in the section 3.1 a results framework for volunteers is still to be finalised and will be communicated at a later point (April 2020).

4.2 SOS Children’s Villages International Child Protection Policy and Code of conduct

Child Protection: SOS Children’s Villages International has a Child Protection Policy and Code of Conduct that all consultants will be expected to comply with and will be required to sign a statement of commitment to the policy. The Child Protection Policy is binding for all member associations as well as the General Secretariat (GSC). The Policy is applied across the whole organisation at all levels and in all types of programmes. All employees and associates of SOS Children’s Villages are obligated to report any concerns, suspicions or allegations of any child abuse. Types of child abuse are described in the , along with the mandatory steps to be taken by the employee if a case of abuse is suspected. The policy support document “Working together to protect children. GSC roles and responsibilities in child protection reporting and responding“ then defines mandatory steps to be taken by the GSC in regards to the reported child protection cases including those where a consultant hired by the GSC is the alleged perpetrator. The SOS Children’s Villages Code of Conduct underscores that each employee is personally responsible for reporting and further procedures are in place to protect those who submitted the report against punishment or retribution for reporting. The steps for dealing with reported cases vary depending on the type of abuse, the individual context and the local laws, but each concern or incident reported is taken seriously. Reported case is assessed,

https://intranet.sos-kd.org/areasofwork/PD/Content/Crosscutting/Childprotection/SOSDocuments/150522-GSCRoleinCPRR_FINAL.pdf

https://intranet.sos-kd.org/areasofwork/PD/Content/Crosscutting/Childprotection/SOSDocuments/150522-GSCRoleinCPRR_FINAL.pdf


managed and documented by the child protection team of the respective member association within the framework defined in the Reporting and Responding Procedures for MAs; the National Director is ultimately responsible for any decisions and actions taken. In case of conflict of interest which cannot be properly addressed in a particular MA or a GSC office or concrete evidence of negligence on the part of an MA or a GSC office to decisively deal with a reported case, the case needs to be escalated to a higher level of the organisation. First level of escalation is the respective International Office Region (IOR). The SOS Children’s Villages Child Protection Policy makes no difference between current child protection cases and historical cases of abuse. The member association takes all reported cases seriously, listens to the allegations and takes necessary steps to address the cases. The member association needs to make sure that any child currently under our care is protected from the person alleged to have been an abuser. The member association also seeks to promote the welfare of those adults who allege historical abuse. However, it may sometimes be difficult to address the root cause of a historical case of abuse, i.e. due to the long period of time passed between the time when the abuse happened and when the case was reported. In such situations, the member association collects all available information about the case and based on thorough assessment of the case, takes necessary preventive measures to ensure that such cases will not happen again. In addition to the above mentioned Child Protection Policy and Code of Conduct, the following key areas for ethical consideration need to be taken into account: http://childethics.com/ethical%20guidance/ Graham, A., Powell, M., Taylor, N., Anderson, D. & Fitzgerald, R. (2013). Ethical Research Involving Children. Florence: UNICEF Office of Research - Innocenti. Member Associations in which the evaluation is going to be carried out, have been asked to develop guidelines on how and when SOS would be able to provide support (or to refer to other service providers) in case of any crisis situations coming up during the interviews with either SOS or comparison group. The successful bidder is requested to act in accordance with those guidelines. The successful bidder is requested to obtain written consent from all participants of the evaluation process and/or their official guardians/representatives (when applicable)!

https://intranet.sos-kd.org/areasofwork/PD/Content/Crosscutting/Childprotection/Pages/Guidelines-for-MAs-on-Reporting-and-Responding.aspx

http://childethics.com/ethical%20guidance/


4.3 Bid submission / identification form

This bid form must be completed, signed and returned to SOS Children’s Villages International. Bids have to reflect the instructions described in the Request for Proposal. Any requests for information regarding this Request for Proposal shall be send to Sophie Crockett-Chaves at [email protected]. The Undersigned, having read the complete Request for Proposals including all attachments, hereby offers to supply the services specified in the schedule at the price indicated in the Price Schedule Form, in accordance with the Terms of Reference included in this document.

Offering service for:

SOS Children’s Villages International

Company/Institution Name/Individual’s Name___________________________________________ 2. Address, Country: ________________________________________________________________ 3. Telephone: __________________ Fax _________________ Website_______________________ 4. Date of establishment (for companies): _________________________________ 5. Name of Legal Representative (if applicable): _________________________________________ 6. Contact Person: _____________________________________ Email: ______________________ 7. Type of Company: Ltd. Other _________________________ 8. Number of Staff: ______________________________________ 9. Subsidiaries in the region: Indicate name of subsidiaries and address a)___________________________________________________________ b)___________________________________________________________ c)___________________________________________________________ 10. Commercial representative in the country (for international companies only) Name: ________________________________________________________ Address: ______________________________________________________ Telephone:________________________ Fax: ______________________ Validity of Offer: valid until:____________________________________

Date

Signature and stamp

mailto:[email protected]


4.4 Previous experience form

N# Description (services and products provided to the clients relevant to the current RFP)

Client Contact person/phone, e-mail address

Date of assignment (from/to)


4.5 Price schedule form

The financial proposal needs to include all taxes.

Activity Staff involved (indicate profile)

No of persons

No of days

Daily rate

Price (all incl.)

Percentage of total price

A B C D=AxBxC E=D/F

1 Refinement of data collection methodology

2 Data collection

3 Presentation on preliminary results

4 First draft of the final report

5 Final report

Total Price (F) 100%

As mentioned, if needed, countries could also contribute towards the overall financial costs and local expenses for any necessary fieldwork, research and travel. This proposal should be authorized, signed and stamped ________________ (Name of Organisation) Name of representative Address: Telephone/Fax/Email:


4.6 Technical proposal (guideline)

Name of Organisation/Firm/Independent Consultant

Name of contact person for this proposal (for organisation/firm)

Address:

Phone/Fax:

E-mail:

The technical bid should be concisely presented and structured in the following order to include, but not necessarily be limited to the following information listed below. 1. Quality and Relevance of Technical Proposal

Describe all actions related to all required steps in the phases of the Evaluation including of

adaptation of methodology (if required)

Realistic work plan with time lines in accordance with ToR requirements

Explain about your suggested training procedures and content for interviewers in all countries

Detailed quality assurance process for all deliverables

2. Qualification and expertise of organisation/team of consultants/consultant submitting proposal

Reputation of firm/organisation and staff and individual consultant/s (competence and

reliability) in carrying out evaluations

Relevance of:

- Specialized knowledge - Proven expertise in carrying out evaluations

Proposed Team Structure: The composition of the team which you would propose to provide

in the countries of assignment and/or at the home office, and the work tasks (including

supervisory) which would be assigned to each.

CVs for key staff


4.7 Proposed structure of the final report

The final evaluation shall be a written report oriented on the proposed outline: Title page Name of the project, countries studied, date, implementing agency, name of the authors

Summary of conclusions and recommendations (2 pages max) Executive summary (2 pages max, main recommendations)

1. Introduction (1 page max)

1.1. Description of the objectives and scope of the assessment

1.2. Short description of the overall assessment process, the research team and methodologies

applied

1.3. Global project description, including project results framework (project goal, objectives,

expected results and activities)

2. Project description (per country separately, 1 page each max)

2.1. Project description (locations, current status, duration, participants)

2.2. Management structure and budget (short description of the management structure and overview

of the human resource allocations/staffing patterns, implementation partners, budget)

3. Evaluation results (per country separately, one chapter each)

3.1. Key findings on individual outomes (non-financial indicators)

3.1.1. Current participants: Status of current participants and their rating scales compared with

control group and community/national averages. This comparison is underpinned by

qualitative information (e.g. from interviews and focus group discussions) to explain the ‘how’

and ‘why’ of results, depending on the methodology submitted. Including graphs, text, case

studies, quotes, and illustrations where applicable.

3.1.2. Former participants: Status of former participants and their rating scales compared with

control group. This comparison is underpinned by qualitative information (e.g. from interviews

and focus group discussions) to explain the ‘how’ and ‘why’ of results, depending on the

methodology submitted. Including graphs, text, case studies, quotes, and illustrations where

applicable. Please separate former YouthCan! and GoTeach participant results.

3.2. Key findings on corporate-level outcomes (non-financial indicators): Analysis of information from

volunteer interviews, focus groups and secondary data, depending on the methodology

submitted. Including graphs, text, case studies and/or illustrations where applicable.

4. Comparative analysis of findings: trends, similarities and differences

4.1. Summary of conclusions from the country studies and analysis of the trends, similarities and

differences across the four countries.

4.2. Other findings and unexpected topics.

5. Development contributions:

5.1. SDGs: contribution of key findings to SDGs (1, 4, 8, 10).

5.2. Overall assessment of evidence of the contribution of YouthCan! project to the above described

outcome areas –DAC criteria (including reference to relevance, coherence, impact efficiency,

effectiveness and sustainability of the project).

6. Evaluation results: Refinement of methodology

6.1. Recommended adjustments to overall evaluation of methodology (if any)

7. Lessons learnt, Conclusions and Recommendations

7.1. Conclusions on the evaluation results

7.2. Recommendations for further action within the project (split into the different project countries,

maybe also cross-cutting): Identify components of the project that have great potential for further

development, but also interventions that need to change radically or even phase out.


7.3. Recommendations for future evaluations: Suggested improvements to methodology.

8. Appendix

6.1 Case stories