sop's & training guide
TRANSCRIPT
STANDARD OPERATING
PROCEDURES & TRAINING
MANUAL
Remsen Golf Course
Remsen, IA
January 17, 2014
Staff Standard Operations
Remsen Golf Course
Golf Course Maintenance
Standard Operations Guide
Section I
Standard Operating Procedures:
A general overview of the maintenance expectations and practices employed throughout the golf course and
related property.
Section II
How to Guide:
Guidelines for jobs commonly performed by the golf course maintenance department.
Section III
Position Descriptions:
Typical functions and employment standards for the
Groundskeeper and the Golf Course Superintendent.
Section IV
Safety Waiver:
A brief overview of what is expected of the staff and supervisors regarding safety while on the job.
Section V
Mowing/Setup Schedule:
A daily schedule of maintenance operations during peak golf
Season which generally runs from Memorial Day through Labor
Day.
Remsen Golf Course
Golf Course Maintenance Standard Operating Procedures
These standard operating procedures are intended to provide the reader with a general overview of the
maintenance practices employed on our golf course. Maintenance practices are typically changing and evolving
due to various factors including, but not limited to: unusual weather, advances in knowledge and/or equipment,
special events or tournaments, changing budgets, special projects or renovation work. These standard operating
procedures are designed to work within the given budget and to provide our members and guests with the best
playing conditions possible on a consistent basis.
Greens
Providing high quality putting greens is one of our highest priorities. Our goal is for the turf to be smooth,
uniform, and consistent from one green to the next, with straight, properly spaced mowing lines, and a healthy
color. If a consistent overlap pattern is not used while mowing, rolling, or while performing other cultural
practices, the turf canopy and the zone immediately below can potentially become less uniform. We mow the
greens 6-7 times per week during the heart of the season and may potentially use a plant growth regulator; to
reduce heavy growth, to slow „vertical‟ growth and encourage „Lateral‟growth. We will use rollers on the
greens to smooth surface irregularities and/or to remove surface moisture on days we do not mow or in
conjunction with other cultural practices such as vertical mowing, topdressing, or aeration. We typically collect
clippings while mowing greens and any clippings remaining on the greens and the immediate surrounds are
dissipated with a dew whip.
The mowing lines on the greens are angled based on the face of a clock with the back middle of the green being
12:00 and the middle of the fairway being 6:00. Greens are mowed at 6 different angles: 12 to 6, 11 to 5, 10 to
4, 9 to 3, 8 to 2, and 7 to 1. These mowing angles are changed each time greens are mowed to prevent wear, to
encourage proper growth and clipping reduction, and to prevent the grass from growing in a certain direction.
We perform a cleanup pass everyday unless in times of high stress, in which we might skip the cleanup pass 2
times during the week or when rolling greens. During the year we use triplex greens mowers to reduce labor.
Unless there is a tournament or special event greens will only be mowed on a daily basis. In instance of a
tournament or special event, greens could be double cut and rolled leading up to and on the day of the event.
Tees
The goal for our tee management program is to provide a uniform, clean, and level surface. The turf should be
fairly smooth, uniform and consistent from one tee to the next, with straight, properly spaced mowing lines, and
a healthy color. Tee markers are moved daily during peak season or as needed. While there are no
predetermined tee placements we do expect variation conducive to conditions. Tee markers are to be placed 6
paces apart, no closer than 12 inches from the outer edge of the tee surface, and are lined up with the middle of
the fairway, or the green on a par 3. Additionally, tee markers must be placed no closer than one pace near the
front edge of the tee and no closer than 2 paces near the back of the tee.
Tee markers must be placed so the bottom of the tee marker is flush with the canopy yet not too far down. Tee
markers pushed all the way into the canopy will restrict light and air movement at the area just beneath the tee
marker and can cause damage or in extreme cases death to the grass plants. If a tee surface contains more than
one set of tee markers it must be understood the different tees must not interfere with ball flight. All debris,
including divots and golf tees are to be removed prior to mowing operations and part of the daily course set up
operations.
We mow our tees 3 times per week using a triplex mower on all tees. We may also use our fairway mower on
the larger tees when deemed necessary. This won‟t be done more than a handful of times during the course of
the golf season. We may also potentially use a plant growth regulator to slow vertical growth, reduce clipping
yield, and encourage lateral growth to expedite divot recovery. Mowing lines on the tees are based on the same
pattern as the fairways. Half of the tee will appear light and half will appear dark in conjunction with the
fairway pattern. Typically we mow all tees on Monday, Wednesday, and Friday. Speedy divot recovery is also
of great concern for all tees, with an emphasis on all of the par 3 tees. Therefore divots are routinely filled with
a seed and sand mix.
Collars, Approaches, and Chipping Areas
The goal for these short cut areas around the greens is to provide a smooth, uniform surface. We want golfers to
have the option to use their putter from these areas; therefore it is important they are firm and smooth. They
should be consistent from one hole to the next, with straight, properly spaced mowing lines, and a healthy color.
We mow these areas 3 times per week with triplex mowers, and potentially may use a plant growth regulator to
slow vertical growth, reduce clipping yield, and encourage lateral growth. The mowing lines in these areas are
angled based on the desired look we are trying to achieve. Approaches are to be mowed straight across at a 3 to
9 pattern and this pattern is to be “burnt” in so it shows up at all times. The aprons are two passes around the
green and 6 passes in front of the green where they meet with the fairways. This is done in this manner to keep
the fairway mower away from the greens. On all holes, the approach is to be mowed out the radius of greenside
irrigation head coverage.
Fairways
The goal for the fairways is to have a firm, dense, uniform, smooth surface that will allow ball roll from a
properly struck drive. Fairways should have a healthy hue with straight, evenly spaced mowing lines. While
mowing fairways the initial pass must be made down the middle of the fairway, dissecting it in half. The
preceding pass will be made next to it going the opposite direction, giving the fairway the same look as the tees,
where one half is dark and the other is light. Once completing the middle pass, one will work its way out
finishing with a cleanup pass. We mow fairways 3-4 times per week and may potentially use a plant growth
regulator to; slow vertical growth, reduce clipping yield, and encourage lateral growth. To tie in the approach
and fairway, two horizontal lines will be mowed in opposite directions lining up with the approach. Speedy
divot recovery is also of great concern for all fairways with an emphasis on landing areas. Therefore divots are
routinely filled with a sand mix.
Intermediate Rough
The goal for the intermediate rough is to have a dense, uniform, and smooth playing surface that will allow
golfers to hit from, after a good drive. The purpose of this cut is to provide a stair step effect for less than
perfect hit golf balls, between the fairway and primary cut of rough. While mowing the intermediate rough the
pass will be made in the opposite direction as the cleanup pass that day in the fairways. This provides a
light/dark definition between the two cuts. This will be alternated as the cleanup pass in the fairway is and will
be mowed 3-4 times per week. The walkway will be at the same height of cut as the intermediate rough and
extend from the middle of the fairway to the middle of the tee. The mowing direction will be alternated to
provide a good quality of cut. The walkway is meant for walking golfers only and not golf carts, along with
aesthetics of the course.
Rough
At the Pheasant Remsen Golf Course, we do not wish to penalize golfers by growing the rough long enough to
bury a golf ball. Tall rough typically equals slow play. In addition, the mounding and contouring in the rough
areas provide challenge enough for the average golfer. At the same token, one shouldn‟t have the same lie or a
better lie than another golfer who had a well struck drive in the fairway. That being said, the goal for the rough
is to provide definition to the shorter cut turf and to prevent “decent”shots from rolling out of play. The rough
should be uniform in height, dense, and have a healthy color. During the growing season we mow the rough 1-2
times per week and do not collect clippings. When growth slows, we mow the rough on an as needed basis. We
use out-front rotary mowers and small trim mowers to mow the open, relatively flat areas, slopes, around trees
and tee and green banks.
Native Areas
There are numerous tall grass and native areas strategically located throughout the golf course. These areas are
meant to add to the desired playability and aesthetics of the golf course. In addition the native areas provide
habitat for numerous wildlife. These areas are maintained as low or no maintenance areas. The tall grass areas
are mowed at the end of the growing season. The native woody areas throughout the golf course are to be kept
free of underbrush and burned as needed. Because these areas defined as “sensitive areas” and indeed are “low
input” locations; the recuperative potential of these areas is extremely slow and therefore these areas are off
limits to all vehicular traffic.
Practice Areas
The practice facilities at Remsen Golf Course must receive the same level of care as the rest of the golf course.
The practice putting green is treated the same as the other greens on the course. The driving range target greens
are mowed 3 times per week using the rotary rough mower. The driving range tees are mowed 3 times per week
with the fairway mower. The divots on the driving range tee are routinely topdressed by hand using sand and
seed mix. The teeing area is defined by the rope and individual stalls. The teeing area will begin in the front of
the tee and slowly move to the rear of the tee each time range tee service is performed. This allows ample time
for optimum recovery from divot and wear damage. Debris, including divots and broken tees are blown off the
driving range tee prior to mowing and as part of daily course set up operations.
Bunkers
Our goal is to have reasonable consistency from bunker to bunker throughout the property. We manually rake
the bunkers 4-6 times per week to provide a smooth, firm, and consistent surface. The depth of the bunker sand
is maintained at approximately 4-6 inches in the bottoms and 1-2 inches on the faces. We ideally maintain a 3-5
inch lip on the high sides and faces of all bunkers with the low side having little or no lip at all. Bunker rakes
are placed outside the bunkers, not on the greenside of the bunker, and are distributed evenly with the rake head
lying towards the green and handle parallel to the green. The bunkers are edged with a mechanical edger as
needed to maintain the appearance and integrity of the design.
Clubhouse Grounds and Entrance
The landscaping at the clubhouse is a very high priority. It is the first and last impression a guest will have when
visiting our club. Included with this is the landscaping surrounding the on course rest areas and various tee
complexes. The clubhouse grounds are scoured daily for trash. Edges are kept crisp, mulch is fresh and touched
up regularly, and weeds are hand pulled. Landscape plants are planted so that maximum color and texture can
be maintained at all times and may periodically be cut back.
Irrigation
The goal of our irrigation program is to apply irrigation only when the plant requires it while providing the turf,
trees, and landscape plants enough water to thrive to their genetic potential. Our irrigation philosophy is based
on the premise of keeping the plants alive and performing between periods of natural precipitation. Providing a
dry, firm, and fast playing surface for our guests is of utmost priority. Balls should not plug in the fairways,
carts should not leave mud tracks, and bunkers should not be excessively wet. Dry areas should be
supplemented immediately to prevent turf or plant loss, and irrigation run times will be adjusted accordingly.
It is our goal to conserve this resource to the best of our abilities. We use wetting agents to prevent and assist in
the recovery of hydrophobic soil and enhance playability. All irrigation water sources are monitored closely
through routine analysis.
Fertilization
The goal of our fertilization program is to provide the necessary nutrients and amendments for the turf, trees,
and landscape plants to survive under the extreme pressures of traffic, drought, and temperature stresses while
enabling them to thrive to their genetic potential. We use soil, tissue, and water testing as well as experience,
local knowledge and expert opinions to adjust our fertilizer program as needed. The objective of the fertility
program is simple; use as little as possible while still providing adequate nutrients for the plants to provide an
ideal playing surface.
Integrated Pest Management or “Intelligent Plant Management” (IPM)
The goal of our IPM program is to effectively utilize cultural practices to allow the turf, trees, and landscape
plants to thrive to their genetic potential. We continuously scout to make sure any pests are below
predetermined damaging threshold levels. When pest damage exceeds these thresholds, we adjust our cultural
practices to provide the best environment for the turf to thrive. As a last resort; we treat with pesticides at
recommended label rates in the areas where the problem has occurred. However some known pests do require
preventative treatment and treated accordingly.
Ultimately the objective of our IPM program is simply to create the best possible playing surface while
minimizing disruption to play. In addition, to this we strive to ensure all cultural practices performed are done
so in such a manner to protect the surfaces from unnecessary removal of stored energy within the turfgrass
plant. Green, tee, and fairway surfaces are aerated as needed using various tines and sizes. We routinely
topdress all fine playing surfaces to smooth the surface and to help dilute organic matter as it is produced. We
may also verticut all fine surfaces during the growing season to increase density of the canopy and remove
thatch
I have read the previous and have asked any and all questions needed to clarify any information that has been
presented to me. I also understand the previous information is to serve as an introduction to the maintenance
practices and expectations of Remsen Golf Course and is not meant to serve as an all- inclusive training guide.
I understand there will be extensive training supplied by qualified candidates before I will be asked to perform
any and all golf course maintenance tasks.
Signature:______________________________________________ Date:_________________
Remsen Golf Course
Golf Maintenance Department
Job Duty and Equipment Operation How to Guide
This guide is intended to provide a new employee, whether they are management or a crew member, with basic
“how to” guidelines for the jobs commonly performed by our maintenance department. This is not meant to be
all-inclusive, but simply to serve as an orientation or starting point.
Golf Privileges
1) Staff golf is a privilege and if abused it will be taken away.
Members and paying guests will always be our first priority.
2) Always use proper golf etiquette. We must set the example for all golfers and this means always repair all
ball marks, replace and fill all divots, straighten rope lines, and obey all cart restrictions.
3) It is every golfer‟s responsibility to leave the golf course in better shape than when they arrived. This is
especially true when the golfer is a staff member.
Rest Areas
We are all responsible for ensuring the comfort of our members and guests. If there is a problem with the
bathrooms or something is low or empty, (toilet paper, paper towels, cups, etc.) please clean or restock
immediately or let a member of management know so the problem may be addressed. Maintenance employees
should not be using these as break areas and should always yield the use of these facilities to golfers and other
guests.
Litter
The golf course should be free of litter at all times and it is everyone‟s responsibility to pick up litter throughout
the course and the clubhouse grounds.
Ropes, Stakes, and Signage
Maintaining cart traffic control ropes and signs is vital to the heath of our turf as well as for keeping traffic
flowing smoothly and orderly. It is everyone‟s responsibility to fix any downed stakes or signs. Turf stakes and
signs should be moved when mowing an area and replaced properly when finished. Hazard stakes should also
be straightened when necessary.
Personal Calls, Cellular Phones, and Personal Music Devices
Personal calls while on the job need to be kept at a minimum. At no point should a phone call unless an
emergency interfere with your job routine and performance. The Remsen Golf Course does allow employees to
use their cellular phones while on the job and at the end of many tasks, highly recommends using the internet
capabilities on the phone to log your work activity. At no point should the cellular phone be a distraction to
your performance, slowing it down to answer numerous texts. There are times throughout the day and on certain
tasks that these obligations can be taken care of. Personal music devices are allowed while at work, but again
like cellular phones should be viewed at as a privilege and these can be taken away from the employee if
deemed necessary by the superintendent. While using a personal music device, it is highly recommended to
only have one ear bud in so one can also listen to how the mower is running and/or if there are approaching
golfers for your own personal safety.
Hours of Work and Attendance
Attendance and punctuality are very important and necessary to the success of the overall operation. Every
attempt will be made to give the employee advance notice of any schedule changes. Our normal start time is
6:30 a.m. during the heart of the season. The workweek begins on Monday and ends on Friday. There might be
times during tournaments where weekend attendance is mandatory. Hours of work may vary due to special
events, tournaments, or projects. Any requests for time off or special requests for days/hours to work will be
requested only if received in writing, with at least 7 days advance notice.
Equipment Service and Storage Areas
It is every staff member‟s responsibility to help keep all of these areas clean and organized. This includes
returning all hand tools and equipment to their designated locations. This also includes removing all tools,
personal effects, and garbage from all equipment and utility carts once finished with them or at the end of the
work day. These parameters are for the safety of all staff and must be strictly adhered to and enforced.
Equipment Operation and Care
1) Before operating any piece of equipment you must be properly trained by a manager, read the operation
manual, and/or view a video on the proper operation and safety of that particular piece of equipment.
2) The operator is responsible for any piece of equipment they may be using.
Willful neglect or abuse of equipment is subject to disciplinary action.
3) When operating or transporting equipment, posture is very important.
You are responsible for portraying a professional appearance at all times.
4) Report any damage of equipment to a manager immediately. This is for your safety and to prevent further
damage. Hiding damage or failure to report equipment damage is subject to disciplinary action.
5) If a piece of equipment you are operating becomes immovable either because it is stuck or quits working, you
must turn the machine off and contact a manage before attempting to move it.
6) Always check fuel levels before taking a piece of equipment out on the
course. Always refill fuel after use and never try to fill fuel to the top. Be aware of the proper type of fuel for
the equipment you are using. If you are unsure about the type of fuel or the exact mix, consult with a manager
first.
7) When driving on the golf course with any type of equipment, use common sense and do not drive in any
holes, mud puddles, new sod, or wet areas. Never drive on a collar, green, fairway, or tee unless the job you are
doing requires it.
8) Equipment must always be operated in a controlled fashion. Driving too
fast, making erratic and sharp turns, or any other type of reckless driving will not be tolerated. These types of
problems cause damage to the turf and are safety hazards for yourself and those around you and could result in
immediate termination.
9) Use the cart paths whenever possible when transporting equipment.
Remember, members and guests always have the right-of-way. Pull off to
the side of the path and allow them to pass. Always idle down and maintain an adequate distance between
yourself and a guest when they are preparing to play a shot.
10) All equipment should only be operated at full throttle while performing
the task at hand, i.e. mowing. When not performing the designated work at hand, all equipment must be kept at
a lower rpm. This includes coming in and out of the shop along with the wash bay.
11) Once finished with any and all equipment it must be thoroughly cleaned, fueled up, and returned to its
designated location in the maintenance facility.
Greens Mowers
(Triplex units)
1) Before mowing the green, remove the flagstick and place it out of the way. Scout the entire green for sticks,
rocks, tees, or any other type of debris. These types of objects can cause significant damage to the mower.
2) When you start to mow the green, begin by making the first cut through the center of the green at the angle
specified by your supervisor. Use the back middle of the green as 12:00 and the front middle of the green as
6:00. Focus on an immovable point to achieve a straight line. You should always strive for wide, evenly spaced,
and straight lines on the greens. Avoid skips or “Mohawks” (uncut grass) by making sure you overlap properly.
Always pay attention to the quality of cut. If the mower is not cutting properly, return to the maintenance
facility so the problem can be fixed immediately.
3) Be sure to lift your reel(s) before the edge of the green to keep from scalping the taller cut turf.
4) Turn your mower in the rough. If unable to turn your mower because of a bunker or steep hill, proceed away
from the green to a level area, turn and proceed back to your lines. Turning mowers on the greens or collars is
unacceptable and will result in excess wear to the turf.
5) Watch for spills or leaks of any type. Hydraulic fluid, fuel, oil, and grease are all fluids that may leak from a
machine. Therefore be aware because these spills or leaks are indicative of machine failure and also will also
result in dead turf. If you do encounter a leak, if applicable return to the cart path as quickly as possible, shut the
machine off, and consult a supervisor.
6) Never stop your mower on the green with the reels engaged.
7) Buckets must be emptied on a regular basis. Never allow them to fill more than 1/3 of the way and scatter the
clippings in an out of play area.
8) When finished mowing your lines, you will mow a cleanup pass around the green if instructed to do so by
your supervisor. Make adjacent passes, in the opposite direction, starting at the edge of the collar.
9) When transporting your greens mower from green to green, stay on the cart path whenever possible and
proceed over bumps slowly. The cutting units are very sensitive and the quality of cut may be compromised
from a “bumpy”ride.
10) After mowing all of the assigned greens make sure to thoroughly clean the mower and all related
equipment. Pay particular attention to the reel and bedknife. This is where most of the grass accumulates. Your
supervisor will show you the best method for cleaning the machine.
Tees & Collars
(Triplex Units)
1) Check with your supervisor for the angles to mow.
2) While transporting the machine is sure the reels are lifted all the way up. Stay on the cart path whenever
possible
3) Before mowing tees be sure to remove tee markers and check for any broken tees, rocks, sticks, or any other
debris that may damage the cutting units. Place the tee markers on the side of the tee next to the cart path so
if needed golfers may still find their teeing ground.
4) Mow tees in the designated direction. Use the back middle of the tee as 12:00 and the front middle of the tee
as 6:00, and match that angle on the other tee surfaces on that hole. Lines should be straight and passes wide
and consistently spaced. Skips between lines are unacceptable.
5) After mowing your lines proceed with a cleanup pass in the designated direction. Pay attention to the quality
of cut. If there is a problem with the mower, return to the maintenance facility so it can be fixed immediately.
6) Be aware of any leaks that may occur. If this happens, drive to the nearest cart path immediately, shut the
machine off, and contact a supervisor.
7) Replace all tee markers when finished mowing. Tee markers should be 6 paces apart and no closer than 1
pace to the edge of the tee surface and no closer than 2 paces near the back of the tee. They should be
perpendicular to the line of play. For example, on par 3‟s facing the green and on par 4‟s and 5‟s facing the
fairway.
8) When replacing the tees place those among the best turf possible, working your way around the teeing
surface.
9) Approaches and chipping areas are the areas of short cut turf directly adjacent to and in front of a green.
These are also mowed with the triplex mowers as they are cut at the same height as the tees. All holes are
mowed out to the fairway as directed by a supervisor.
10) The same rules for mowing tees apply to these areas. When lining up your mowing angles, use the front
middle of the green as 12:00 and the middle of the fairway as 6:00. Mow any chipping areas related to that
green at the same angle as the approach.
11) After mowing all of the assigned areas make sure to thoroughly clean the mower and all related equipment.
Pay particular attention to the reel and bedknife. This is where most of the grass accumulates. Your supervisor
will show you the best method for cleaning the machine.
Fairway Mowers
1) Check with your supervisor for the angles to mow.
2) When transporting this unit, always make sure the machine is in transport mode and the reels completely
lifted into the transport position. This machine is wide and therefore it is especially critical to drive with
caution.
3) Be aware of any debris in the fairway that may cause damage to the cutting units.
4) When mowing a fairway, always make your first pass down the middle to divide the area into equal sections.
When making the first pass, focus on an immovable object and advance straight towards that object without
looking away. When lining up your mowing angles, use the front middle of the fairway as 6:00, and the green
as 12:00. Lines should be wide and consistently spaced. Skips between lines are unacceptable. Always mow
your lines before mowing your clean up pass. Pay attention to the quality of cut. If there is a problem with the
mower, return to the maintenance facility so it can be fixed immediately.
5) Always lift your reels before you get to the rough. When turning, always turn in the rough, not on the
approach, and make big wide turns so no turf is torn and damaged.
6) Be aware of any leaks that may occur. If this happens, drive immediately to the nearest cart path, shut the
machine off, and contact a supervisor.
7) After mowing all of the assigned fairways thoroughly y clean the mower and all related equipment. Pay
particular attention to the reel and bedknife. This is where most of the grass accumulates. Your supervisor will
show you the best method for cleaning the machine.
Bunker Raking
1) Bunkers are raked 4-6 days a week during the peak months. Most bunkers are manually raked by hand.
2) All debris, weeds, grass, and rocks should be removed from the bunkers on a daily basis. Edges should be
uniformly raked around the entire bunker.
3) A 1-2 inch lip should be maintained on all high sides of bunkers and little to no lip on the low sides. A
distinct line between the grass and bunker sand must be kept around the bunker, with no sand overflowing onto
the surrounding grass.
4) Rakes should always be placed outside the bunkers and evenly dispersed so there is always one within reach
of the golfer. Rakes should be facing head first toward the green with the handles in line with play while never
being placed on the greenside of a bunker. This makes it possible for a shot to potentially run out of a bunker
without coming to rest against the rake.
5) Always rake bunkers smoothly and carefully by hand to give a well manicured look with no ridges, ripples,
or piles.
6) Fill wash outs and bare spots where needed and report areas needing additional sand. A minimum depth of
sand on the bunker faces is 2 inches and in the bottom of the bunker 4 inches is required.
String Trimmers, Edger’s, and Blowers
1) Always wear eye and ear protection when operating any of these pieces of equipment.
2) These pieces of equipment use a gas and oil MIX. Unless you are trained on how to mix, let the supervisor
mix it for you.
3) Use extreme caution when using these machines, as they can be dangerous to you, golfers, and any other
people near you. Debris can be thrown long distances at high rates of speeds by these machines.
4) The goal of string trimming is to even out any areas of turf that could not be cut with a mower. When
finished the heights of the turf should match. Never scalp the turf with a string trimmer.
5) Clean the machine(s) as directed by a supervisor.
Utility Vehicles
1) Safe driving techniques should be used at all times when operating these vehicles.
2) Golfers always have the right-of-way.
3) These carts should be thoroughly cleaned daily. This includes the beds,undercarriage, and seats.
4) Always stop the utility cart completely before shifting from forward to reverse or exiting or entering the
vehicle.
5) Keep your hands and feet inside the vehicle at all times.
6) If you do not know how to drive a manual transmission, do not use the heavy-duty utility vehicles until you
have been adequately trained.
Cup Changing routine
1) Cups are set using the “6 Day rotation” method. The method involves dividing the green into 6
sections; front-left, front-right, middle-left, middle-right, back-left, and back-right. The objective is to have an
equal number of flag color locations on each nine.
2) The locations are dictated by the numbers found on the pin sheets in the course set up boxes and in the break
room.
3) Every effort should be made to fully utilize all sections of a green before the pin is placed back into the same
section.
4) The area around the cup should be relatively flat within two paces in all directions. The cup should be no
closer than three paces from the edge of the green or the length of the flagstick. The surrounding slope by the
cup should not exceed 3%.
5) Avoid placing the cup close to visible plugs or severe ball marks.
6) Always cut the pins as close to vertical as possible. There is no excuse for a leaning pin.
7) Make sure the inside of the cup and the flagstick is clean and free of debris.
8) Make sure when replacing the plug into the old hole it is level with the rest of the green.
9) Fix any old plugs that may have been set too high or too low.
Sprayers and Rotary Spreaders
1) A person possessing a valid Iowa Pesticide Applicator License must supervise all spraying operations.
2) Before mixing or applying any pesticide, the label must be read and thoroughly understood. Always follow
the label.
3) Personal Protective Equipment (PPE), including spray suits, rubber gloves, and masks, are provided for your
safety. Always follow the label as to what PPE must be used when mixing and loading and/or applying.
4) Calibrate and test sprayers with water before adding pesticides or fertilizers. Always check hoses, nozzles,
clamps, screens, filters, PSI, gas, oil, and grease before use.
5) Never allow the fill hose to become submerged in the spray tank. This may cause “back-siphoning”.
6) Calibrate and test spreaders before adding pesticides or fertilizers.
7) When finished spraying or spreading, if you have left over product, ask a supervisor what to do with it.
8) Clean the sprayer or spreader inside and out as directed by a supervisor.
I have read the previous and have asked any and all questions needed to clarify any information that has been
presented to me. I also understand the previous information is to serve as an introduction to the maintenance
practices and expectations of Remsen Golf Course and is not meant to serve as an all-inclusive training guide. I
understand there will be extensive training supplied by qualified candidates before I will be asked to perform
any and all golf course maintenance tasks.
Signature:_________________________________________ Date:______________________
Remsen Golf Course
Golf Course Maintenance Position Descriptions
Groundskeeper
Typical Functions:
Under supervision of the superintendent the groundskeeper:
•Operates mowers and string trimmers in maintaining greens, approaches, collars, tees, fairways, rough, and
tee/green banks
•Sets tee markers on a regular basis; maintains ball washers; replaces tee towels; and makes sure the garbage
cans are emptied as needed
•Aids in project work and assists in the construction of new greens, tees, and fairways
•Under direct supervision of the superintendent irrigates tees, greens, and fairways
•Provides basic preventative maintenance on equipment as directed by the superintendent
•Ensures the equipment cooling system is working at all times along with checking all other fluids before
operating equipment
•Reports equipment problems immediately and cleans and returns all equipment to its designated location in the
maintenance facilities
Employment Standards:
• Knowledge of methods and materials used in the maintenance of a golf course
• Posses working knowledge of and the ability to operate light equipment and hand tools
• Posses physical strength, stamina, and agility
• Ability and desire to work in various weather conditions
• Ability to follow written and oral descriptions wisely and efficiently to the satisfaction of the superintendent
• Posses an eager willingness to become an important part of a successful team
• Knowledge of and/or the ability to play the game of golf and understand how job performance directly affects
playing conditions of the golf course
Golf Course Superintendent
General Responsibilities:
• Supervising the construction and maintenance of the golf course
• Supervising the maintenance and repair of equipment
• Rendering professional advice, opinions, assistance and services to the facilities managing body as required
• Participating in all long-range planning meetings
Typical Functions:
• The golf course superintendent assumes responsibility for managing and maintaining golf course properties
which include: the golf course, maintenance equipment, the golf car fleet, clubhouse grounds and landscaping,
open spaces, wooded areas, wetlands, and any other “unused” areas
• Construction, renovation, and/or reconstruction of such properties whether performed by the maintenance staff
or outside contractors
• Prepares the annual budgets for the maintenance and capital improvement of course properties
• Interviews, hires, trains, directs, and supervises a staff of employees for the purpose of maintaining the
properties and has the authority to terminate employment of subordinates
• Plans all maintenance and project work applying his/her agronomic and administrative expertise to achieve the
agreed-upon maintenance standards and long-range goals
• Oversees the scheduling and routing of personnel and equipment to accomplish the work through frequent
inspection of the golf course and related areas
• Evaluates how well management standards are being achieved and changes management programs as needed
• Acquires equipment and purchases necessary supplies to maintain the golf course and other properties.
• Responsible for inventory control and overseeing equipment maintenance programs
• Approves all expenditures and exercises cost control measure to keep, as nearly as possible, operating and
capital expenses in line with the approved budgets
• Communicates regularly with other members of the top management group to discuss activities, goals, plans
and member/customer input.
• Plays golf regularly with members and top management
Employment Standards:
• Requires advanced knowledge of agronomy and turfgrass management practices, a working knowledge of golf
facility construction principles, practices and methods, and a thorough understanding of the rules and strategies
of the game of golf
•Requires a high degree of administrative and executive ability, especially in terms of problem solving and
decision making
•Requires excellent written and oral communication skills
• Requires knowledge of current federal, state, and local laws and regulations affecting the management of golf
course operations (including, but not limited to employment, safety, and environmental standards, laws, and
regulations)
•Requires participation in continuing education opportunities such as seminars, workshops, correspondence
courses, field days, and trade shows
•Requires current state certification or licensing as a pesticide applicator
I have read the previous and have asked any and all questions needed to clarify any information that has been
presented to me. I also understand the previous information is to serve as an introduction to the maintenance
practices and expectations of Remsen Golf Course and is not meant to serve as an all-inclusive training guide. I
understand there will be extensive training supplied by qualified candidates before I will be asked to perform
any and all golf course maintenance tasks.
Signature:____________________________________________ Date:________________
Remsen Golf Course
Golf Course Maintenance Safety Waiver
Golf course maintenance is indeed quite enjoyable work, however, it can also potentially be quite dangerous if
not taken seriously and all safety measures adhered to. By reading and signing the following, the employee is
simply acknowledging that he or she is aware of the “hazards” of the occupation and the requirements needed to
perform adequately in the position they have been hired for.
The employee will receive adequate training and instruction regarding all maintenance practices before he or
she is asked to independently perform any job at Remsen Golf Course. This training will be performed by a
qualified candidate and will come in the form of verbal, written, and/or audio visual aids. The employee is
expected to actively participate in all training sessions and is expected to leave each training session with a firm
understanding of the dynamics of what the job is they are being asked to perform as well as the necessary safety
precautions needed to be taken. Following the conclusion of the training session the staff member administering
the training is expected to report to the Golf Course Superintendent on the status of said employee‟s
competency and understanding.
As a general safety requirement all employees are required to wear ear and eye protection while operating
and/or working near certain pieces of equipment. This Personal Protective Equipment (PPE) and all other job
related PPE will be provided by the golf course (With the exception of steel toed footwear).
Punctuality is one of the most important aspects of working at Remsen Golf Course. All staff is governed under
the 3 strikes policy. First time late is a verbal warning, second time is a written warning and the third time MAY
result in termination. Our policy on cellular phones and music devices operates on the same 3 strike policy.
By signing the following; the employee is acknowledging, accepting, and agreeing to abide by the previous
while working at Remsen Golf Course.
Signature:_____________________________________________ Date:____________________
Remsen Golf Course
Schedule of Maintenance Events
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Greens X Roll X X X X X
Tees/App’s X X X
Fairways X X X
INT Rough X X X
Rough X X X
Bunkers X X X X X
Trash X X X X X X X
Cups X X X X X
**Cups are cut as necessary and not always according to this schedule; depending on play and events they
might be cut more often or less often
**All other golf course maintenance tasks are done on a “as necessary” basis and not on a scheduled basis.