sonic drive-in
TRANSCRIPT
THE MISSION
- This Is How We Sonic -
"The mission of Sonic is to deliver a positive experience with consistent service.
Whether you have been a customer for sixty years or sixty seconds, we promise to provide
an atmosphere of American-style tradition that will stay true throughout the country and throughout the years. This is how we Sonic."
CURRENT SITUATIONSonic caters to the eat-in-your-car
customer, typically middle-class families on the go. Service is their #1 focus in
everything they do: their menu choices, the car-hop experience, and the accessibility they provide. They have a loyal fan base and sixty years of history as "America's
Drive-In" to keep them going.
NEW STRATEGY
To appeal to the demographic that is always on the go, but because of their wanderlust, not because of their busy schedules, by offering them the chance to explore our menu while
they explore the roads.
OUR FOCUSThe explorer spirit.
We are focusing on the spirit because whether they are already
exploring or have yet to set off, their minds are same in the fact
that they are both consumed with the thought of new adventures:
big and small.
Road Trips.Cars are already such an integral part of the Sonic brand promise
and experience that we are going to extend our reach to also being an integral part of whatever trip
they are on in their car that leads them our way.
The seasoned explorer
23-29 year olds cover our explorer veterans.
These people are free-spirited, road warriors who know the ins and outs of the interstate like the back of their hands.
They are always moving forward, while never losing their sense of self and their
sense of nostalgia.
MEET OUR TARGET
MEET OUR TARGET
The explorerin-training
15-22 year olds represent the in-training explorer.
Typically, they are finishing up high school or college, still
financially dependent on Mom & Dad, and their spontaneous trips lead them to concerts,
the mall, or a late night run to get milkshakes.
They are looking to make memories.
FOR THE EXPLORER…Whether you’re 10 miles away or 1,000,
Sitting in your driveway or cruising the highway,Gearing up for that trip of a lifetime
or already on your third,There’s never a wrong place to start your adventure
and never a good place to end. We say, your journey never has to end.
Explore the roads.Explore yourself.EXPLORE SONIC.
MANIFESTO
THE CAMPAIGNFirst, we’ll be breaking up
our Sonic locations into six regions:SOUTH
MIDWESTWEST
SOUTHWESTMIDATLANTIC
NEW ENGLAND
THE CAMPAIGNIn those six regions, we will be releasing a specialty menu item representing just ONE of the states in the region, but available for purchase at all of the Sonic
locations in that region.
This ensures that the explorer-in-training and the seasoned explorer both get the chance to try a “Taste
of America,” whether they are passing through the state or want the state brought to them.
SOCIAL MEDIA While the billboards will hit many of the explorers
across America, we still need to reach the explorer
who may not pass billboards on their average route
home from class or work.
We’ll start releasing more information via Twitter and Facebook posts about the “Taste of America”
campaign so those who may not be setting off just yet still know they are going to play as big of a role in this
campaign as the roadrunners.
We understand that the “Taste of America” campaign alone may not be able to intersect
these two seemingly different types of explorers, so our new product will be an
added feature on the SONIC app where both sides of our target will be able to fully
experience “Taste of America.”
SONIC APP
One of the exclusive features in “Taste of America” will be a GPS feature that will track how many miles you are travelling while in
the car and when a certain amount of miles are reached, the app users will be able to
redeem an award.
This feature will strengthen the explorers in motion’s loyalty to
take Sonic on the road with them.
For the explorer’s who
can’t go too far, we
will give them the
opportunity to vote
for the next state dish
to represent their
region, but to
discourage the same
state from being
selected over and
over, we will have
three pre-selected
choices for app users
to choose from.
If people want the opportunity to show
off their home state - they’ll have the
opportunity with the camera function
on the app. They will be able to share
pictures of their trips, Sonic food,
whatever they are exploring to
Facebook, Twitter, and Instagram using
the hashtags #exploresonic and
#tasteofamerica
By appealing to the veteran explorer’s need to go to new places and try new things and
appealing to the explorer who hasn’t had the chance to explore yet’s desire to make
adventures and memories where they are, this campaign and new app feature will allow
both to explore Sonic and the country in a new and exciting way.