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Somerset West, South Africa ~ May 8-13, 2016
The 2016 MMM program participants and facilitators
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Acknowledgements
The “Making Markets Matter” Executive Training Program for the African Agribusiness Sector was organized by
Market Matters, Inc. The organizers would like to acknowledge the generous support of the following
organizations: the National Agricultural Marketing Council (South Africa), the Western Cape Department of
Agriculture, The Agricultural Development Agency (South Africa), the Syngenta Foundation for Sustainable
Agriculture, and the Cornell International Institute for Food, Agriculture, and Development (CIIFAD). We also wish
to acknowledge the volunteer contributions of our facilitators and guest speakers, who generously offered their
time and expertise.
Photo credits: Berna Coetzee, Life Photography
For photos of the program, visit:
https://www.flickr.com/photos/mminc/collections/72157667802315280/
Please refer any questions related to the Making Markets Matter program or this report to:
Krisztina Tihanyi
~Chief Operating Officer~
Market Matters, Inc.
401 S. Albany Street
Ithaca, NY 14850
www.marketmattersinc.org
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Making Markets Matter 2016
The sixteenth Making Markets Matter (MMM) agribusiness education program was held at the Lord Charles
Hotel in Somerset West, South Africa, on May 8- 13, 2016. The goal of this annual program is to increase the
capacity of African agribusinesses to meet the ever-growing demands of today’s global food system. Including
this year’s program, the MMM series has trained nearly 1,000 participants from agribusiness firms, business
development services, nongovernmental organizations, government departments, and donor agencies. After
sixteen consecutive annual programs, Making Markets Matter is recognized as a premium business development
services (BDS) training program for emerging entrepreneurs in Southern and East Africa.
The aim of the MMM program is to expose African agribusinesses to the latest thinking in marketing strategy,
strategic planning, financial analysis, human resource management, business negotiation, and other relevant
ideas to enhance their competitiveness and promote better business opportunities. World-class facilitators with
extensive experience and knowledge provided participants with practical tools and strategies to increase firm
profitability, expand employment, and thus also increase incomes in their communities.
The program offers the following benefits to participants:
Stimulating seminars presented by world-class facilitators.
A participatory approach involving actual market development case studies.
Access to and interactions with representatives from business development services institutions and
emerging businesses in Sub-Saharan Africa.
A chance to exhibit products and services during the MMM Product Expo.
A chance to improve key management skills in the areas of strategy, marketing, finance, and human
resource management.
High-quality training materials, which participants may share with colleagues or employees.
Opening the classroom sessions with interactive icebreaker - drumming - by the Drum Café.
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The 2016 program hosted 69 participants from 10 African countries. Thirty-one (45%) of these participants
were women. A wide range of agribusiness industries from animal husbandry to farming to value-addition were
represented. Facilitators and guest speakers came from eight countries (Botswana, Kenya, Malawi/Sweden,
South Africa, Tanzania, the USA, and Zimbabwe) and represented 14 different institutions (Table 1).
Table 1: MMM 2016 workshop facilitators and guest speakers (grouped by affiliations)
Last Name First name Affiliation Based in: Are of expertise/role:
Educational Institutions
Bimbona Sarah Makerere University Kampala, UGANDA Marketing
Chiwona-Karltun Linley Swedish U. of Agriculture Uppsala, SWEDEN Nutrition
Christy Ralph Cornell University/MM Inc. Ithaca, NY, USA Strategic thinking
Hickey Amanda Cornell University Ithaca, NY, USA Program coordinator
Karaan Mohammad Stellenbosch University Stellenbosch, S. AFRICA Supply-chain mgmt.
Kiiti Ndunge Cornell University Ithaca, NY 14850 Communications
Mabaya Edward Cornell University/MM Inc. Ithaca, NY, USA Marketing
Moore Ceiwyn Villanova University Villanova, PA, USA Human Resource Mgt.
Othata Onkutlwile University of Botswana Gaborone, BOTSWANA Finance
Roberson Quinetta Villanova University Villanova, PA, USA Human Resource Mgt.
Rutashobya Lettice University of Dar-es-Salaam Dar-es-Salaam, TANZANIA Management
Wilson Norbert Auburn University Auburn, AL, USA Development Economics
NGOs/Gov’t
Dlamini Rechi Agricultural Dev Agency Pietermaritzburg, S. AFRICA Agricultural Economics
Gakonyo Njeri AGRA Nairobi, KENYA Development Economics
Kandiwa Vongai CIMMYT Nairobi, KENYA Development Sociology
Mugoya Mainza East African Farmers Federation Nairobi, KENYA Agricultural Economics
Tihanyi Krisztina MM Inc. Ithaca, NY, USA Program Coordinator
Private Sector
Mwongera Eunice Hillside Green Growers Nairobi, KENYA Case Study representative
The educational program was engaging and interactive. On Monday morning the program opened with a lively
drumming session led by the Drum Café, setting the energy level for the week. During the next four days the
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daytime sessions focused on four key areas of business training: marketing, strategic planning, financial
management, and human resource management. Key concepts were illustrated through the use of a live case
study: Hillside Green Growers and Exporters, a Kenya-based company that produces and packages fresh
vegetables and sells them in both domestic and export markets. Hillside’s owner/CEO Eunice Mwongera was on
hand throughout the week to provide information about the company.
Additional presentations included a morning session on running a family business, business communications,
leadership, and a panel discussion on the role of gender in agriculture and agribusiness in Africa. On Wednesday
afternoon, the program featured parallel breakout sessions on managing family businesses in Africa, business
communications, e-commerce, a special session for seed industry participants, and a case study of MaAnde
Investments, a successful dairy operation in South Africa. The formal program also featured a Product Expo,
which displayed a number of products, including wine, chocolate, lavender essential oils, as well as several
information stands.
World class facilitators and guided small group work – two hallmarks of MMM programs.
In addition to the daytime sessions, the program featured evening programs that provided an ideal atmosphere
for informal networking. On Sunday, the program started with a lively opening reception featuring a
performance of pennywhistle and drumming, provided by the Drum Cafe. On Monday evening participants were
treated to a dinner at Neethlingshof Winery in Stellenbosch, where they listened to evening speaker Dr.
Thulasizwe Mkhabela from the Agricultural Development Agency based in Pietermaritzburg, South Africa. Dr.
Mkhabela’s presentation focused on “Critical Factors for Success in Agribusiness in Africa: A Practitioner’s
Perspective.” On Tuesday evening, the group visited Dornier Wine Estate, where they listened to a presentation
by Denise Stubbs, Managing Director of Thokozani Wine, and an MMM Alumna. Ms. Stubbs shared with the
audience the story of Thokozani, a black and employee-owned wine producer.
The 2016 MMM program also featured a ‘mini conference’ on Thursday, where the sessions all focused on the
central theme of “Investing in People: Human Resources, Gender, and African Food Supply Chains.” The
sessions (see Appendix 3 for a detailed program) featured an international panel of speakers from Ghana, Kenya,
Malawi, Tanzania, and Zimbabwe. The program was open to local academics and practitioners and MMM
participants.
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A few years ago the program successfully introduced a Product Expo, providing a platform for participating
agribusinesses to showcase their products. In 2016, about a dozen companies/organizations displayed their
products and/or brochures, which included jams, animal hide products, essential oils, wine, and an innovative
spinach health bread. The displayed products received an enthusiastic response; companies with products to sell
had a successful day at the Expo!
Scenes from the 2016 MMM Product Expo
The week’s program concluded with the Closing Banquet on Thursday, which was jointly sponsored by the
Department of Agriculture – Western Cape, and the National Agricultural Marketing Council. Invited guests
represented the South African agribusiness sector, including the National Agricultural Marketing Council, The
Western Cape Department of Agriculture, and Stellenbosch University. The program concluded with the
presentation of the MMM Certificates of Completion and the African Agribusiness Entrepreneur of the Year
award, an annual prize that recognizes an outstanding agribusiness from the Continent. The 2016 award went to
owner and founder of the successful South African wine company, Vivian Kleynhans of African Roots Wines. On
Friday, participants also had the opportunity to attend one of three optional post-workshop tours: Agricol (a
South African seed company), Thokozani Wines, and DeFynne Nursery.
The evaluations indicate that overall the program was enthusiastically received, and participants rated it as highly
successful. The topics covered were relevant to participants’ professional backgrounds. The training materials
met participants’ expectations, who found them practical and applicable to their work. Overall participants also
felt that facilitators delivered well thought-out and applicable presentations and that the learning environment
was conducive to discussions and debate as well as networking.
Tour of Thokozani Wines
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VIVIAN KLEYNHANS - THE 2016 AFRICAN AGRIBUSINESS ENTREPRENEUR OF THE YEAR
In 2005, Vivian Kleynhans started a wine marketing
business under the brand name “Seven Sisters.”
Immediately she and her company set their sights high,
as they aspired to break into the wine markets of South
Africa, the USA, Africa, Asia, and Europe. In 2007, the
company shipped its first 20-foot container to the USA,
where today Seven Sisters wines sell in 42 states. In
addition, the company’s wines are marketed in Canada,
China, Germany, and Nigeria. Ms. Kleynhans travels to
these countries on a regular basis to market the wines
and to attend international wine exhibitions.
As Ms. Kleynhans puts it, African Roots Wines began as “a virtual company,” because they had no land, cellar,
or vineyards. Instead, the company sourced wines from some of the largest wineries in the Western Cape and
branded them under the Seven Sisters label. As the company grew, Ms. Kleynhans saw the need for the company
to produce its own grapes - and wine. Through the land restitution program of the Department of Rural
Development and Land Reform, in 2009 African Roots Wines received a piece of barren land, which Ms.
Kleynhans and three employees began to develop into a vineyard. At present, the vineyard employs six full-time
workers and thirty seasonal workers. After years of waiting, the hard work will finally bear its fruit in August
2016, when the company plans to bottle wines from its first harvest. The farm is complemented by a warehouse,
and in 2015, the company opened a building on the farm, which houses a wine tasting facility, a restaurant, and
a conference venue. Through these extensions of the business, the company provides employment to a further
17 full-time and 60 seasonal workers. Being able to provide employment to so many individuals – and by
extension, also benefit their families – is important to Kleynhans. While she is proud of the many accolades Seven
Sisters wines have received in various wine competitions, she is equally proud of the fact that, through the
company’s success, the community around them also benefits.
To read more about the company, visit: http://www.sevensisters.co.za .
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Profile of Participants
The program drew 69 participants from diverse geographic and occupational backgrounds. Participants came from
10 countries, represented producers (31%), processors, (20%) seed companies (17%), government (16%), NGOs
(9%) and education/research organizations (7%).
Country No. of participants
Botswana 2
Ghana 1
Kenya 6
Malawi 2
Mali 1
South Africa 49
Tanzania 2
Uganda 3
Zambia 2
Zimbabwe 1
TOTAL 69
Countries represented in MMM16 (shaded in brown)
Processor20%
Producer (farmer)
31%NGO9%
Government
16%
Education/Research7%
Seed company
17%
Female
45%Male55%
Number of participants by gender. Number of participants by sector.
APPENDIX 1: EVALUATION FORM
MMM16 Evaluation 1 | P a g e
2016 “MAKING MARKETS MATTER” EXECUTIVE AGRIBUSINESS EDUCATION PROGRAM
Somerset West, South Africa
Your feedback is critical so that we can best meet your educational needs. Please be as detailed as possible in your comments – the more you tell us, the better we can make this program.
Your general impressions
Strongly Disagree
Strongly
Agree
1. The program has met my expectations 1 2 3 4 5
2. The program is applicable to my job 1 2 3 4 5
3. I will recommend this program to my colleagues
1 2 3 4 5
4. The program was well paced within the allotted time
1 2 3 4 5
5. The instructors were good communicators 1 2 3 4 5
6. The materials were presented in an organized manner
1 2 3 4 5
7. The instructors were knowledgeable on the topic
1 2 3 4 5
8. Given the topic, this program was: Too short Right length Too long
9. In your opinion, this program was: Introductory Intermediate Advanced
Poor Average Excellent
10. How do you rate this program overall: 1 2 3 4 5
Topic-specific questions 11. Please evaluate the educational value of each of the following topics of the program by day:
Learned Very Little
Learned A Great Deal
Monday (Strategic Management)
Strategic Management (Norbert Wilson) 1 2 3 4 5
Hillside Green Growers Case Study Discussion/Analysis 1 2 3 4 5
Dinner Speaker (Thulasizewe Mkhabela) 1 2 3 4 5
Tuesday (Marketing Management)
Running a Family Business (Njeri Gakonyo) 1 2 3 4 5
Marketing Management (Edward Mabaya) 1 2 3 4 5
Hillside Green Growers Case Study Discussion/Analysis 1 2 3 4 5
Dinner Speaker (Denise Stubbs) 1 2 3 4 5
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Learned Very Little
Learned A Great Deal
Wednesday (EntrepreneurshipICommunicationIFinancial Management)
Strategic Leadership (Ralph Christy ) 1 2 3 4 5
Communication (Ndunge Kiiti) 1 2 3 4 5
Financial Managment (Onkutlwile Othata) 1 2 3 4 5
Parallel sessions (score only the one you attended):
Session for Seed Companies (Ed Mabaya & Mainza Mugoya)
1 2 3 4 5
Running a Family Business (Njeri Gakonyo) 1 2 3 4 5
Communicating Your Business (Ndunge Kiiti) 1 2 3 4 5
E-Commerce for Your Business (Sarah Bombona) 1 2 3 4 5
Value Addition (Rechi Dlamini) 1 2 3 4 5
Thursday (Human Resource Management)
Developing Competencies in Human Resource Management (Quinetta Roberson)
1 2 3 4 5
Gender and African Food Supply Chains Panel 1 2 3 4 5
12. General
Learned Very Little
Learned A Great Deal
Group Assignments & Presentations 1 2 3 4 5
Use of Case Studies 1 2 3 4 5
Availability of Facilitators to discuss/answer your questions outside the classroom
1 2 3 4 5
13. Please rate the following logistical aspects of the program:
Poor Average Excellent
Information & communication prior to arrival 1 2 3 4 5
Opening Reception/Dinner (Sunday) 1 2 3 4 5
Drumming-ice breaker (Monday) 1 2 3 4 5
Dinner at Neethlingshof Winery (Monday) 1 2 3 4 5
Dinner at Dornier Winery (Tuesday) 1 2 3 4 5
Conference rooms 1 2 3 4 5
Lodging/accommodations (Lord Charles Hotel) 1 2 3 4 5
Tea breaks & lunches 1 2 3 4 5
Product Expo (Thursday) 1 2 3 4 5
Opportunity to get to know other participants 1 2 3 4 5
MMM16 Evaluation 3 | P a g e
Too little
Enough
Too Much
Amount of free time 1 2 3 4 5
14. What are the training needs of your company/organization?
Topic Introductory
level Intermediate
level Advanced
1.
2.
3.
15. In your opinion, what were the best aspects of this program?
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
16. In your opinion, what were the weak points of the program? (What can we improve on?)
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
17. In your own words: How would you describe to a colleague your experience in this program?
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
18. What topics do you recommend we include in future Making Markets Matter programs?
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
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19. Are there any other comments you would like to share with us?
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
20. Which of the following best describes your company/organization?
Farmer Crop/Product: ______________________________________
Seed Company
Processing and manufacturing
Government
NGO
Other (Specify: ___________________________________)
21. How did you hear about the program or get access to the brochure? Circle all that apply.
Internet/Website Word of Mouth/Colleague Government Agency
Newspaper/Magazine Other (Please specify):____________________________
22. Is this your first time attending the Making Markets Matter conference? Yes No
If not, in what year did you first attend? ____________
23. If you are sponsored by or represent one of the groups below, please check the appropriate box:
NAMC
ADA
SODP
APFP
APPENDIX 2: PROGRAM
Sunday, May 8
OPENING VENUE
16:00-17:30 REGISTRATION Pre-Assembly Area
18:00-19:00 Welcome by Mohammad Karaan (AgriSciences, Stellenbosch University)
Cocktail Reception & Entertainment by the Drum Café Garden Terrace Restaurant
19:00-20:00 DINNER Garden Terrace Restaurant
Monday, May 9
STRATEGIC MANAGEMENT
8:30–10:00 Welcome and Introductions - Ralph D. Christy/Ice-breaker by the Drum Cafe Somerset Suites 1 & 2 10:00-10:30 TEA BREAK
10:30-11:00 Case Study: Hillside Green Growers (Kenya) - Eunice Mwongera Somerset Suites 1 & 2 11:00-13:00 Strategic Management - Norbert Wilson Somerset Suites 1 & 2
13:00-14:00 LUNCH Garden Terrace Restaurant 14:00-15:00 Case Study Analysis Break-out rooms
15:00-16:00 Case Study Analysis and Presentations Somerset Suites 1 & 2
16:00-16:30 TEA BREAK
18:00–21:00 Dinner & Invited Speaker: Thulasizwe Mkhabela
Critical Factors for Success in Agribusiness in Africa: A Practitioner’s Perspective
Neethlingshof Wine Estate (Bus departs from hotel parking lot at 17:30hrs)
Tuesday, May 10
FAMILY BUSINESS/MARKETING MANAGEMENT
8:30 – 10:00 It’s All in the Family – Running a Family Business - Njeri Gakonyo Somerset Suites 1 & 2 10:00-10:30 TEA BREAK
10:30-11:00 Case Study: Hillside Green Growers (Kenya) - Eunice Mwongera Somerset Suites 1 & 2 11:00–13:00 Marketing Management - Edward Mabaya Somerset Suites 1 & 2
13:00-14:00 LUNCH Garden Terrace Restaurant 14:00–15:00 Case Study Analysis Break-out rooms
15:00-16:00 Case Study Analysis and Presentations Somerset Suites 1 & 2
16:00-16:30 TEA BREAK
18:00-21:00 Dinner & Invited Speaker: Denise Stubbs
At The Heart of Transformation
Dornier Wine Estate (Bus departs from hotel parking lot at 17:30hrs)
Wednesday, May 11
LEADERSHIP/COMMUNICATION/FINANCIAL MANAGEMENT
8:30 – 10:00 Leadership - Pete Ondeng Somerset Suites 1 & 2
10:00 -10:30 TEA BREAK
10:30-11:30 Communication as a Business Tool - Ndunge Kiiti Somerset Suites 1 & 2
11:30-13:00 Financial Management - Onkutlwile Othata Somerset Suites 1 & 2
13:00 -14:00 LUNCH Garden Terrace Restaurant
14:00-15:30
PARALLEL SESSIONS: Special Session for Seed Companies - Edward Mabaya & Mainza Mugoya It’s All in the Family – Running a Family Business - Njeri Gakonyo Communicating Your Business - Ndunge Kiiti & Pete Ondeng E-Commerce for Your Business – Sarah Bimbona Value Addition - An Agribusiness Imperative (A Case Study of MaAnde Investments) - Rechi Dlamini
Somerset Suites 1 & 2 and breakout rooms
15:30-16:00 TEA BREAK
AFTERNOON Flex time (Stellenbosch, Somerset Mall, beach, etc.) ~ Dinner on your own.
WE THANK OUR SPONSORS:
Thursday, May 12
HUMAN RESOURCE MANAGEMENT
8:30 – 10:00 Developing Competencies in Human Resource Management - Quinetta Roberson Somerset Suites 1 & 2
10:00 -11:00 TEA BREAK
MMM PRODUCT EXPO: Exhibits by current and former MMM participants Vergelegen
11:00-13:00
Gender and African Food Supply Chains: From Farm to Folk ~ A panel discussion~
Moderator: Ndunge Kiiti Panelists: Linley Chiwona-Karltun, Vongai Majaha Kandiwa, Issa Ouedraogo,
Pete Ondeng, and Lettice Rutashobya
Somerset Suites 1 & 2
13:00 -14:00 LUNCH Garden Terrace Restaurant
14:00 -15:00 Synthesis and summary/ End-of-program evaluation Somerset Suites 1 & 2
15:00-15:30 TEA BREAK
18:00-22:00
CLOSING BANQUET
Presentation of the African Agribusiness of the Year Award
Welcome by our sponsors: Joyene Isaacs (Western Cape Gov’t- Agriculture) and Ronald Ramabulana (NAMC)
Presentation of the Making Markets Matter 2016 Certificates
Presentation of the Agricultural Professional Fellowship Program Certificates
Sponsored by: National Agricultural Marketing Council & Western Cape Department of Agriculture
Somerset Suites 1 & 2 (Lord Charles Hotel)
Friday, May 13
POST-WORKSHOP TOURS (optional)
8:30-12:00
1. DeFynne (indigenous plant nursery and farm)
2. Thokozani Wine Estate
3. Agricol
Meet in the hotel lobby at 08:30hrs
APPENDIX 3:
“INVESTING IN PEOPLE :
HUMAN RESOURCES, GENDER, AND AFRICAN FOOD SUPPLY CHAINS”
~ PROGRAM ~
Investing in People: Human Resources, Gender, and African Food Supply Chains
is hosting a day of dialogue
Linley Chiwona-Karltun Swedish University of Agricultural Sciences (Malawi/Sweden)
Market Matters Inc. is inviting guests with an interest in human resource development, particularly as it relates to gender in the African food supply chain. Now in its 16th year, the “Making Markets Matter” (MMM) Agribusiness Training Program brings together SME’s from across Africa for a week or learning, networking, and exchange of ideas.
The day will begin with a session on developing human resource competencies in SMEs, followed by a panel discussion on gender and the food supply chain in Africa. The program also includes the MMM Product Expo, during which participating companies will showcase their work and products. Come and be a part of this engaging dialogue with African businesses, development practitioners and policy makers!
Vongai Kandiwa CIMMYT (Zimbabwe/Kenya)
Lettice RutashobyaUniversity of Dar-es-Salaam(Tanzania)
This event is hosted by Market Matters Inc. MM Inc. is a an independent, not-for-profit, international development organization. Founded in 2002, MM Inc. develops and implements capacity- and network-building programs that put marketing principles,
business strategies, and research findings into practice to foster economic development.
May 12, 20168:30-13:00
The Lord Charles HotelCrn. Main Road and R 44, Somerset West
Speakers:
Issa OuedraogoB-BOVID (Ghana)
Quinetta Roberson Villanova University (USA)
Pete OndengLead Africa Institute(Kenya)
Investing in People: Human Resources, Gender, and African Food Supply Chains
Linley Chiwona-Karltun is a lecturer and research fellow at The Swedish University of Agricultural Sciences (SLU) in Sweden. In 2002 she co-founded the Chinangwa ndi Mbatata Roots and Tubers Enterprise (CMRTE) in Malawi. She is also a founding member of the Network of African-European Women Scientists (NAWES), The Association of African Agricultural Professionals in the Diaspora – Europe (AAAPD-E), and serves on several editorial and international boards. Dr. Chiwona-Karltun holds a B.Sc. in Food Nutrition and Institu-tional Management, an M.Sc. in Nutrition and a Ph.D. in International Health.
Vongai Kandiwa is a Gender and Development Specialist at the International Maize and Wheat and Im-provement Center (CIMMYT). Based in Nairobi, Kenya, Dr. Kandiwa’s professional experience spans the Consultative Group for International Agricultural Research (CGIAR), philanthropic foundations, non-govern-mental organizations (NGOs), academia, and government contexts. She earned a Ph.D. in Rural Sociology and Demography, an M.S. in Rural Sociology, and an M.S. in Agricultural Economics from Cornell University, Ithaca, New York. A native of Zimbabwe, Dr. Kandiwa received her B.Sc. in Agricultural Economics and Ex-tension from the University of Zimbabwe.
Lettice Rutashobya is a Professor of Business and Entrepreneurship at the University of Dar es Salaam Business School (UDBS) in Tanzania, where she also served as the former Dean and Director of Post Grad-uate Studies. She is a recipient of numerous international awards (from South Africa, Sweden, Senegal, Germany, Zambia, Denmark, Kenya, Belgium, and the United Kingdom) for her contributions to business, entrepreneurship education, and research.
Speakers:
Issa Ouedraogo is the founder and CEO of B-BOVID GROUP OF COMPANIES and also the founder of TRAC-TOR, a not-for-profit organization that seeks to support rural agricultural communities in Ghana using mod-ern agricultural technologies and Information, Communication & Technology (ICT) for sustainable agricul-ture. Issa has received several awards as a social entrepreneur. Issa has a M.S. in Management Information Technology from Sunderland University (England) and a B.S. in Business Informatics from Germany.
Quinetta Roberson is the Fred J. Springer Endowed Chair in Business Leadership in the Villanova School of Business at Villanova University. Prior to her current position, she served on the faculty of Cornell Universi-ty and has been visiting faculty at the University of Maryland at College Park, Melbourne Business School in Melbourne, Australia and Bocconi University in Milan, Italy. In addition to earning a Ph.D. in Organizational Behavior from the University of Maryland, Professor Roberson holds a B.S. from the University of Delaware in Finance and Accounting and an M.B.A. from the University of Pittsburgh in Finance and Strategic Plan-ning.
Pete Ondeng is a leadership consultant, author and speaker with over 25 years of entrepreneurship and business development experience in the corporate, public, and non-profit sectors. Pete qualified as a Cer-tified Public Accountant (CPA) in the United States and served as the Africa Director for Oikocredit, an in-ternational financial intermediary based in the Netherlands. From 2003-2006, he served as the CEO of the East Africa office of the New Partnership for Africa’s Development (NEPAD). Pete later worked as the East Africa Regional Director for Millennium Promise, a New York based organization that develops commercial strategies for uplifting the region’s poorest communities.