soleus social media marketing proposal
TRANSCRIPT
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Social Media Proposal by
Magdalene Tan June 2016
Assignment for the Singapore Media Academy’s
WSQ Promote Products and Services on Social Media certificate
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Trend of wearable tech sales in 2016 and the foreseeable future
Market Trends
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Wearable tech market – rising trend over 7-‐year period
Market Trends
Source:
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• New Soleus products – new-to-market technology very targeted at specific fitness groups – Soleus GPS Pulse Bluetooth watch
• GPS smart switch to accelerometer, sensor-based heart rate monitor, Bluetooth connectivity
– Soleus Thrive • Sensor-based heart rate monitor, step counter, calories
burned, sleep activity tracker, Bluetooth connectivity
Key Selling Points
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• Ease-of-Use – Back-To-Basics Features: Usability not compromised by
unwieldy list of features, only useful features for specific purposes (running, calorie count).
• Longer-than-average Battery Life – Due to less cumbersome features, GPS battery life is up to 8
hours – longer than average 3 hours on mobile phones, 2 to 4 hours on competitors TomTom and Garmin.
• Value Price Point – Price point is value-for-money
Key Selling Points
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Compe11ve Analysis – GPS watches
Price
Technology 0 0
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Compe11ve Analysis – GPS watches
Brand Awareness
DistribuGon 0 0
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Social Media Promotion Objectives
Drive Brand Awareness
Highlight Value
Proposi1on
Convert Purchasing Behaviour
Stronger conversion to sales
Build up word-‐of-‐mouth dispersion – get our consumers
emoGonally engaged.
“My first GPS watch” (price point
suitable for entry-‐level)
“My first wearable tech product”
Consumers to look specifically for Soleus watches at our POS, rather than just “come across” it.
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Types of Social Media Platforms
Content Driven
Visual Driven
Event Driven
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Our Existing Channels
SoleusRunningSG Number of Followers: 3,278
Engagement is higher for profile stories & product reviews; reach is higher for event stories.
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Our Existing Channels
SoleusRunningSG Number of Followers: 422
Engagement is higher for visually compelling product shots.
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What We Hope To Achieve
• MulGply the pla[orms of potenGal Social Media Engagement that feed content with one another:
o Core Social Media Channels: Facebook & Instagram o Peripheral Social Media Channels: Twi^er, Pinterest,
YouTube, Google+, Flickr
• Increased following and engagement on Core Social Media Channels.
• Use Social Media to sustain and reinforce publicity from offline media.
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Current Marketing Activities Existing offline marketing activities are operating
independently
Ads and Editorial reviews in offline and
online fitness publicaGons
Official Timer of big running
events -‐ HometeamNS
Real Run -‐ Run 350
-‐ SCS-‐Singtel Race Against
Cancer -‐ SAFRA Bay Run & Army
Half-‐Marathon -‐ VerGcal Marathon
POS Visual Merchandising at Soleus retail
outlets
Product Launches/
Press Conferences
Roadshows at race kit
collecGons, watch sales at departmental
stores
MarkeGng Affiliate
Partnerships -‐ SAFRA Run
Clinics -‐ Physical Abuse
-‐ The Yoga Co -‐ 100 Plus -‐ HPB
Engagement of brand
influencers -‐ Personal Trainers, Fitness
instructors, Avid Runners, Running Clubs
Editorials/ PR
Sponsorship of
run events
POS/ Visual Merchandising
Press Conferences
Roadshows Affiliates Friends of Soleus
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Where we are right now
• POS include departmental stores and specialty watch retailers where direct competitors (Fitbit, Garmin, Polar) do not retail.
• Approx 70% of purchases are low-to-medium involvement purchases (where entry-level price point & attractiveness of design draws consumers);
• Need to increase high involvement purchases (where consumers specifically looks for the brand, rather than just comes across it).
Respectable network of 25 POS in Singapore
Wide range of offline marke1ng ac1vi1es
• Largely reacGve and unintegrated; • We are official Gme keeper of
prominent runs with clock display, but there is no “human face” to the brand’
• Need more sustainable profiling of key messages online to support the offline.
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What we plan to do
• Identify “man-in-the-street” runners/athletes taking part in the runs we sponsor.
• Profiling of “Friends” in offline
channels (magazines/newspapers, POS/ organisers’ websites);
• Video interviews & profiling of “Friends” on both Soleus and run organisers’ Social Media channels.
BeJer sustainability in publicity
“Friends of Soleus” Programme
“Go Strapless” Campaign
• So far, we have been profiling Soleus in fitness magazines (RUN, Men’s Health, SHAPE), but continued sustainability in-between articles is lacking;
• Content sustainability to be
enhanced on Soleus’ social media platforms;
• Ensure all offline and online content are integrated for better top-of-mind recall.
• Current Soleus print ad “Go Strapless” campaign on offline channels (magazine ads, POS)
• Teaser video campaign – “Show us how you go strapless” interviews with runners – on Social Media channels for sustainability to offline publicity.
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Current Assets
Sponsorship of Prominent Run Events
– Soleus is official timer of 5 prominent run events with existing following bases that has social media activation;
– Launch and execute “Friends of Soleus” for each run event
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Current Assets
Affiliate Tie-‐Ups
– Soleus has affiliate marketing partnerships with sports clubs that have a loyal following, but these partnerships are not being maximised;
– Launch and execute “Friends of Soleus” for each affiliate programme.
BouGque Gym – Physical Abuse
BouGque Yoga Studio – The Yoga Co
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Current Assets
“Go Strapless” Adver1sement Campaign
– Mildly provocative ads but yet understandable and humourous; – Catchy phrase that can be executed creatively in photography and
videography; – Need to be extended beyond the advertisement, to the localised
context on Social Media.
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Social Media to Integrate Marketing Activities
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Steps to INTEGRATION via Social Media
Social media to fill in the “gaps” between the marketing activities to enable integration and sustain publicity
INFORMATION FEEDERS
Run Events Sharing updates on Soleus Social
Media
ACTION
“Friends of Soleus” -‐ IdenGfy influencers from these events for
video/pictorial profiling in Soleus
Social Media
Passive Content
GeneraGon
ProacGve Content
GeneraGon
REVERBERATE/ REPLICATE
POS/ Visual Merchandising at retailers & roadshows
Sharing updates on organisers’ Social Media
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Steps to INTEGRATION via Social Media
INFORMATION FEEDERS
Affiliate Partnerships
Sharing updates on Soleus Social
Media
ACTION
“Friends of Soleus” -‐ IdenGfy influencers who are members of these affiliates for video/pictorial
profiling in Soleus Social Media
Passive Content
GeneraGon
ProacGve Content
GeneraGon
REVERBERATE/ REPLICATE
POS/ Visual Merchandising at retailers & roadshows
Sharing updates on affiliates’ Social Media
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Steps to INTEGRATION via Social Media
INFORMATION FEEDERS
Editorials in fitness media Sharing arGcles
on Soleus Social Media
ACTION
Elaborate on content
featured in editorial
Passive Content
GeneraGon
ProacGve Content
GeneraGon
REVERBERATE/ REPLICATE
POS/ Visual Merchandising
“Friends of Soleus” -‐ Pitch influencers for
profiling to fitness media, which in turn are profiled in Soleus Social Media
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Content Driven Social Media Programmes
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Engaging Content Generation on Social Media • Profiling of “Friends of Soleus” in an engaging way to attain
higher reach/views; • Boosting of selected posts during on race days and key fitness
dates, e.g. World Yoga Day, Global Running Day.
Video features & interviews with “Friends”
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Current “Friends of Soleus”
Mohammad Shariff Abdullah(Singapore Blade Runner), participant at Vertical Marathon • First disabled athlete to participate in a vertical
marathon David Shum, participant at SAFRA Bay Run • Running Coach • Speaker for Sponsored Soleus talks and
Running Clinics
Gale Ng, participant at Race Against Cancer • Breast cancer survivor and part of SCS’ Charity
Athlete Programme Sally Lim, participant at Race Against Cancer • Nose cancer survivor and part of SCS’ Charity
Athlete Programme
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What we need to do • Expand our range of “Friends of Soleus” influencers
– Identify more “Friends” and invite members of the public (via our Social Media) to pitch their fitness stories for a chance to get on the programme:
• Incentives: Free run event passes, free Soleus GPS watch.
– On-site photography and video interviews before and after run events (similar to mobile TV reporting).
Video features & interviews with “Friends”
Photo features of “Friends” at our run events
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Identify candidates amongst “Friends” for “Go Strapless”
“Go Strapless” indicates a more glamourous campaign Candidates need to be more telegenic and photogenic, as well as “gungho” in beauty poses, e.g. fitness trainers from affiliate clubs.
Jacqui Heng, spinning instructor
Sandra Riley Tang, Yoga instructor
Ng U-‐Jin, Crossfit instructor
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“Go Strapless” video tutorials
• Currently we have video tutorials on YouTube from Soleus US that feature the watches with US instructors.
• “Go Strapless” ambassadors to be our “faces” for new series of video tutorials for Singaporean consumers on Soleus Singapore’s Facebook, Instagram and YouTube.
To produce new series of Soleus tutorials featuring “Go Strapless” glamour fitness trainers
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Event Driven Social Media Programmes
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Photos/ Video interviews of participants at run events posing with Soleus cut-outs. Get them to follow Soleus Social Media
pages using hashtags (#soleusrunningsg) to win Soleus watches or get a Soleus shoebag.
Run Events
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Location-based Services
• Incentivise consumers to register their locations (FourSquare, Facebook, Instagram – using GPS) at Soleus roadshow booths during running/fitness events, to booster association of Soleus with fitness & sports.
U1lise loca1on-‐based GPS services on Social Media (geUng customers to “check-‐in” on their mobile phones when they visit Soleus booths) to booster Soleus’ online brand associa1on with fitness & spor1ng ac1vi1es and venues.
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Soleus Roadshows
At roadshows, get consumers to follow Soleus Social Media pages (Facebook, Instagram, Google+, Linkedin) and post
pictures of Soleus watches with #soleusrunningsg hashtag to obtain additional discount on Soleus watches.
Enhance customer engagement by geUng them to “like” or put up Soleus posts on their own Social Media pages to obtain addi1onal discounts at roadshows.
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Virtual Stores
Incorporate Virtual Stores (with QR Codes connected to our online e-shop, www.timepieceatelier.com) at run events where
we do not have POS presence on outdoor banners.
Put up a virtual store of Soleus products on an outdoor banner.
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Augmented Reality Incorporate Augmented Reality at run events where we do not have POS presence on outdoor banners. Get consumers to “Check-in”/“Like” our Social Media pages before they can try
out the watches virtually.
Enable augmented reality on outdoor banners/ POS materials at events where we do not have a booth.
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Visual Driven Social Media Programmes
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Public Participation on Social Media – Online
• Tap on global high traffic hashtags (e.g. #fit #run #furtherfasterstronger) with beauty shots / inspirational quotes on Soleus Social Media;
• Online photography contest: Activate consumers to take beauty shots of their Soleus watches & share on their personal Instagram/Facebook pages – Best beauty shots to be featured on
Soleus Social Media and win prizes.
Crea1ve beauty shots of Soleus watches with high traffic hashtags.
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Replicate Visuals on Peripheral Channels
• Replicate the popular and attractive beauty shots of Soleus watches from Instagram on other visual-based Social Media channels to enhance reach.
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Affiliate Marketing
• Tap on the larger Instagram followers of affiliate marketing partners and brand influencers with co-branded photos.
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Social media activation cards/brochures
Points-of-Sales • “Go Strapless” video tutorials with the new Soleus Friends on
small TVs displayed at POS outlets at retailers and departmental stores;
• Social Media Activation brochures to be displayed prominently;
Advertise Soleus YouTube channel on TV display at
POS outlet
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Conclusion
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Conclusion
• Key takeaways from new Social Media strategy for Soleus are:
o Publicity has expanded beyond media owner engagement: -‐ Not only do we need to conGnue engaging media owners, but also extend this engagement to consumers to widen media touch-‐points.
o TradiGonal media is here to stay – the power of tradiGonal
media lies in the trust it has built up with consumers: -‐ Social media will funcGon to reinforce and sustain, not overtake. -‐ Capitalise on tradiGonal media to point consumers to our Social Media
channels – requires Social Media acGvaGon to be incorporated in tradiGonal media outlets.
o Social Media funcGons to widen POS -‐ Social media opens up new sales channels to enhance exisGng offline POS.
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The End