software installation - s & c electric · intellirupter fault interrupter are listed in the...

36
Software Installation Table of Contents Section Page Section Page Introduction Qualified Persons 2 Read this Instruction Sheet 2 Retain this Instruction Sheet 2 Proper Application 2 Special Warranty Provisions 2 Safety Information Understanding Safety-Alert Messages 4 Following Safety Instructions 4 Replacement Instructions and Labels 4 Safety Precautions 5 Overview IntelliRupter Fault Interrupter Software Update 6 Control Firmware Update 7 IntelliRupter Fault Interrupter Settings File Update 7 Installing the Software on a Computer Computer Requirements 8 Activating the IntelliLink® Setup Software License 10 Installing a License Activation File 11 For IntelliTeam® Designer Rev 6042 and Later 12 For IntelliTeam® Designer Rev 5170 and Earlier 12 IntelliRupter Fault Interrupter Software Installer 13 Wi-Fi Database Administration Automatic LSDBtxt File Conversion 18 Editing the LSDBR3txt File 19 Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update Opening LinkStart 20 Firmware Update 23 Wi-Fi Connection to an IntelliRupter® Fault Interrupter with IntelliLink® Setup Software Wi-Fi Connection Using IntelliLink Software 28 Logging in to IntelliLink Software 30 Sharing a Configuration 31 Firmware Reversion Procedure 32 October 21, 2019 © S&C Electric Company 2009-2019, all rights reserved Instruction Sheet 766-571 IntelliRupter ® PulseCloser ® Fault Interrupter Outdoor Distribution (15.5 kV, 27 kV, and 38 kV)

Upload: others

Post on 11-May-2020

15 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Software Installation

Table of Contents

Section Page Section Page

IntroductionQualified Persons . . . . . . . . . . . . . . . . . . . . . . . . . . 2Read this Instruction Sheet . . . . . . . . . . . . . . . . . . . 2Retain this Instruction Sheet . . . . . . . . . . . . . . . . . . . 2Proper Application . . . . . . . . . . . . . . . . . . . . . . . . . . 2Special Warranty Provisions . . . . . . . . . . . . . . . . . . . 2

Safety InformationUnderstanding Safety-Alert Messages . . . . . . . . . . . 4Following Safety Instructions . . . . . . . . . . . . . . . . . . 4Replacement Instructions and Labels . . . . . . . . . . . 4

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . 5

OverviewIntelliRupter Fault Interrupter Software Update . . . . 6Control Firmware Update . . . . . . . . . . . . . . . . . . . . . 7IntelliRupter Fault Interrupter Settings File Update . 7

Installing the Software on a ComputerComputer Requirements . . . . . . . . . . . . . . . . . . . . . 8Activating the IntelliLink® Setup

Software License . . . . . . . . . . . . . . . . . . . . . . . . .10Installing a License Activation File . . . . . . . . . . . . . .11For IntelliTeam® Designer Rev 6 .0 .42 and Later . . .12For IntelliTeam® Designer Rev 5 .1 .7 .0 and Earlier . .12IntelliRupter Fault Interrupter Software Installer . . . .13

Wi-Fi Database AdministrationAutomatic LSDB .txt File Conversion . . . . . . . . . . . .18Editing the LSDBR3 .txt File . . . . . . . . . . . . . . . . . . .19

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

Opening LinkStart . . . . . . . . . . . . . . . . . . . . . . . . . . 20Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Wi-Fi Connection to an IntelliRupter® Fault Interrupter with IntelliLink® Setup Software

Wi-Fi Connection Using IntelliLink Software . . . . . 28Logging in to IntelliLink Software . . . . . . . . . . . . . . 30

Sharing a Configuration . . . . . . . . . . . . . . . . . . . . 31

Firmware Reversion Procedure . . . . . . . . . . . . . 32

October 21, 2019

© S&C Electric Company 2009-2019, all rights reserved Instruction Sheet 766-571

IntelliRupter® PulseCloser® Fault InterrupterOutdoor Distribution (15.5 kV, 27 kV, and 38 kV)

Page 2: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

The standard warranty contained in S&C’s standard conditions of sale, as set forth in Price Sheets 150 and 181, applies to the S&C IntelliRupter fault interrupter, except that the first paragraph of the said warranty is replaced by the following:

(1) General: The seller warrants to the immediate purchaser or end user for a period of 10 years from the date of shipment that the equipment delivered will be of the kind and quality specified in the contract description and will be free of defects of workmanship and material. Should any failure to conform to this warranty appear under proper and normal use within 10 years after the date of shipment, the seller agrees, upon prompt notification thereof and confirmation that the equipment has been stored, installed, operated, inspected, and maintained in accordance with the recommendations of the seller and standard industry practice, to correct the nonconformity either by repairing any damaged or defective parts of the equipment or (at the seller’s option) by shipment of necessary replacement parts. The seller’s warranty does not apply to any equipment that has been disassembled, repaired, or altered by anyone other than the seller. This limited warranty is granted only to the immediate purchaser or, if the equipment is purchased by a third party for installation in third-party equipment, the end user of the equipment. The seller’s

Special Warranty Provisions

Qualified Persons WARNINGOnly qualified persons who are knowledgeable in the installation, operation, and maintenance of overhead and underground electric distribution equipment, along with all associated hazards, may install, operate, and maintain the equipment covered by this publication . A qualified person is someone who is trained and competent in:

• The skills and techniques necessary to distinguish exposed live parts from nonlive parts of electrical equipment

• The skills and techniques necessary to determine the proper approach distances corresponding to the voltages to which the qualified person will be exposed

• The proper use of special precautionary techniques, personal protective equipment, insulated and shielding materials, and insulated tools for working on or near exposed energized parts of electrical equipment

These instructions are intended ONLY for such qualified persons . They are not intended to be a substitute for adequate training and experience in safety procedures for this type of equipment .

Read this Instruction Sheet

NOTICEThoroughly and carefully read this instruction sheet and all materials included in the product’s instruction handbook before installing or operating an IntelliRupter PulseCloser Fault Interrupter . Become familiar with the Safety Information and Safety Precautions on pages 4 and 5 . The latest version of this publication is available online in PDF format at sandc.com/en/support/product-literature/ .

Retain this Instruction Sheet

This instruction sheet is a permanent part of the IntelliRupter fault interrupter. Designate a location where this publication can be easily retrieved and referred to.

Proper Application WARNINGThe equipment in this publication is only intended for a specific application . The application must be within the ratings furnished for the equipment . Ratings for the IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin 766-31 .

Introduction

2 S&C Instruction Sheet 766-571

Page 3: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Introduction

duty to perform under any warranty may be delayed, at the seller’s sole option, until the seller has been paid in full for all goods purchased by the immediate purchaser. No such delay shall extend the warranty period.

Replacement parts provided by the seller or repairs performed by the seller under the warranty for the original equipment will be covered by the above special warranty provision for its duration. Replacement parts purchased separately will be covered by the above special warranty provision.

For equipment/services packages, the seller warrants for a period of one year after commissioning that the IntelliRupter fault interrupter will provide automatic fault isolation and system reconfiguration per agreed-upon service levels. The remedy shall be additional system analysis and reconfiguration of the IntelliTeam® SG Automatic Restoration System until the desired result is achieved.

Warranty of the S&C IntelliRupter fault interrupter is contingent upon the installation, configuration, and use of the control or software in accordance with S&C’s applicable instruction sheets.

This warranty does not apply to major components not manufactured by S&C, such as batteries and communication devices. However, S&C will assign to immedi-ate purchaser or end user all manufacturer’s warranties that apply to such major components.

Warranty of equipment/services packages is contingent upon receipt of adequate information on the user’s distribution system, sufficiently detailed to prepare a technical analysis. The seller is not liable if an act of nature or parties beyond S&C’s control negatively impact performance of equipment/services packages; for example, new construction that impedes radio communication, or changes to the distribution system that impact protection systems, available fault currents, or system-loading characteristics.

S&C Instruction Sheet 766-571 3

Page 4: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Understanding Safety-Alert Messages

Following Safety Instructions

Replacement Instructions and Labels

Several types of safety-alert messages may appear throughout this instruction sheet and on labels attached to the IntelliRupter PulseCloser Fault Interrupter. Become familiar with these types of messages and the importance of these various signal words:

DANGER“DANGER” identifies the most serious and immediate hazards that will result in serious personal injury or death if instructions, including recommended precautions, are not followed .

WARNING“WARNING” identifies hazards or unsafe practices that can result in serious personal injury or death if instructions, including recommended precautions, are not followed .

CAUTION“CAUTION” identifies hazards or unsafe practices that can result in minor personal injury if instructions, including recommended precautions, are not followed .

NOTICE“NOTICE” identifies important procedures or requirements that can result in product or property damage if instructions are not followed .

If you do not understand any portion of this instruction sheet and need assistance, contact the nearest S&C Sales Office or S&C Authorized Distributor. Their telephone numbers are listed on S&C’s website sandc.com, or call the S&C Global Support and Monitoring Center at 1-888-762-1100.

NOTICE

Read this instruction sheet thoroughly and carefully before installing or operating your IntelliRupter PulseCloser Fault Interrupter .

If additional copies of this instruction sheet are needed, contact the nearest S&C Sales Office, S&C Authorized Distributor, S&C Headquarters, or S&C Electric Canada Ltd.

It is important that any missing, damaged, or faded labels on the equipment be replaced immediately. Replacement labels are available by contacting the nearest S&C Sales Office, S&C Authorized Distributor, S&C Headquarters, or S&C Electric Canada Ltd.

Safety Information

4 S&C Instruction Sheet 766-571

Page 5: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Safety Precautions

DANGERIntelliRupter PulseCloser Fault Interrupters operate at high voltage. Failure to observe the precautions below will result in serious personal injury or death.

Some of these precautions may differ from your company’s operating procedures and rules . Where a discrepancy exists, follow your company’s operating procedures and rules .

1 . QUALIFIED PERSONS. Access to an IntelliRupter fault interrupter must be restricted only to qualified persons . See the “Qualified Persons” section on page 2 .

2 . SAFETY PROCEDURES. Always follow safe operating procedures and rules .

3 . PERSONAL PROTECTIVE EQUIPMENT. Always use suitable protective equipment, such as rubber gloves, rubber mats, hard hats, safety glasses, and flash clothing, in accordance with safe operating procedures and rules .

4 . SAFETY LABELS. Do not remove or obscure any of the “DANGER,” “WARNING,” “CAUTION,” or “NOTICE” labels .

5 . OPERATING MECHANISM AND BASE. IntelliRupter fault interrupters contain fast-moving parts that can severely injure fingers . Do not remove or disassemble operating mechanisms or remove access panels on the IntelliRupter fault interrupter base unless directed by S&C Electric Company .

6 . ENERGIZED COMPONENTS. Always consider all parts live until de-energized, tested, and grounded . The integrated power module (IPM) contains components that can retain a voltage charge for many days after the IntelliRupter fault interrupter has been de-energized and can derive a static charge when in close proximity to a high-voltage source . Voltage levels can be as high as the peak line-to-ground voltage last applied to the unit . Units that have been energized or installed near energized lines should be considered live until tested and grounded .

7 . GROUNDING. The IntelliRupter fault interrupter base must be connected to a suitable earth ground at the base of the utility pole, or to a suitable building ground for testing, before energizing an IntelliRupter fault interrupter, and at all times when energized .

The ground wire(s) must be bonded to the system neutral, if present . If the system neutral is not resent, proper precautions must be taken to ensure the local earth ground, or building ground, cannot be severed or removed .

8 . VACUUM INTERRUPTER POSITION. Always confirm the Open/Close position of each interrupter by visually observing its indicator .

Interrupters, terminal pads, and disconnect blades on disconnect-style models may be energized with the interrupters in any position .

Interrupters, terminal pads, and disconnect blades on disconnect style models may be energized from either side of the IntelliRupter fault interrupter .

9 . MAINTAINING PROPER CLEARANCE. Always maintain proper clearance from energized components .

S&C Instruction Sheet 766-571 5

Page 6: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Overview

NOTICEIf IntelliRupter fault interrupter software is now installed on the computer, record the Wi-Fi module settings (WAN radio baud rate, Wi-Fi Admin password, etc .) if they have been changed from the default values . The Wi-Fi firmware upgrade process changes the data structure and returns the configuration to default values . Enter any custom settings after the upgrade is finished .

Run IRInstaller version 7.5.x and select the following components to install:

• IntelliRupter fault interrupter screenset and applications

• IntelliLink software and update utility

• Curve library

• LinkStart (Wi-Fi connectivity)

• WaveWin (optional)

• IntelliLink software for other products (optional)

• Sample files

Follow the installer instructions for the various programs. When software has been installed, after a slight delay a dialog box appears to provide the choice of a convenient directory destination for a copy of the sample files, including factory default setting files and various snapshots.

The computer is now fully updated and can connect to IntelliRupter fault interrupters with firmware version 7.5.x or earlier.

LinkStart software operates on both 32- and 64-bit Microsoft Windows® 10 operating systems.

LinkStart version 4.0.0.x operates in the Windows® 10 operating system and is required for communication modules identified with an “R3” on the module faceplate. When using an SDA-4554R3-xxx “R3” communication module with firmware earlier than version 7.5.x, run LS4Installer 4.0.0.x to install LinkStart version 4.0.0.x.

IntelliRupter Fault Interrupter Software Update

NOTICEBefore beginning a firmware upgrade, verify both the new firmware version and the firmware version existing in the control have been properly installed on the computer performing the upgrade . If the existing firmware is missing the update will not properly execute .

6 S&C Instruction Sheet 766-571

Page 7: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Overview

NOTICEA computer capable of allowing ad hoc Wi-Fi connections is required to connect to IntelliRupter fault interrupter control modules with Wi-Fi module firmware 3 .9 .9 .9 and earlier .

NOTICEIntelliRupter fault interrupter settings file compatibility is maintained for three previous firmware revisions . If the IntelliRupter fault interrupter being upgraded uses a firmware revision more than three versions earlier, a progressive upgrade must be performed . Previous firmware revisions are available at the S&C Automation Customer Support Portal . See Figure 1 on page 10 .

Follow these steps to update the control firmware:

STEP 1. Select the Firmware Upgrade option on the LinkStart screen.

STEP 2. Enter the username and password.

STEP 3. Click on the Start Download button.

STEP 4. Depending on the firmware version already installed in the control, the installation process may ask the user whether to “Skip this Download?”—the Yes option can be selected, or to “Install Anyway?”—select the No option.

When the firmware update has completed, the IntelliRupter fault interrupter will be completely updated. PCs using older versions of the Wi-Fi or IntelliRupter fault interrupter software will not be able to communicate with updated IntelliRupter fault interrupters until the PC software has been updated.

If the settings file uses intelligent fuse saving, S&C recommends that the intelligent fuse saving TCC curves be re-loaded from the newly installed Curve Library 2.3. All intelligent fuse saving TCC curves have been recalculated to improve coordination up to higher current levels, and they work universally with all fuse manufacturers.

IntelliRupter Fault Interrupter Settings File Update

Control Firmware Update

S&C Instruction Sheet 766-571 7

Page 8: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

The following are required to install IntelliRupter fault interrupter software on a computer:

• A portable personal computer with Windows 10, an Intel® Core™ i7 Processor with 8 GB of RAM (recommended) or a dual-core processor with 4 GB RAM (minimum), a wireless card (onboard or USB), an Internet browser, and access to sandc.com.

• IntelliTeam® Designer software can be registered to the MAC address of either an onboard Ethernet card or a USB Wi-Fi adapter. The required MAC address can be determined by running the CheckMacAddress.exe program, which can be down-loaded from the IntelliTeam SG software workspace at: sandc.com/en/support/sc-customer-portal/.

• Administrative privileges

• Microsof t .Net Framework Version 4.8 (To ver i fy whether it has been installed on a computer, open C:\Windows\ Microsoft.Net\ Framework with Windows Explorer. If v4.8 has not been installed, download it from this link: microsoft.com/net.

• Windows PowerShell 5.0 is set for an execution policy of AllSigned (Execution policies of RemoteSigned and Unrestricted will also work. Policy selection should be based on IT department security policy. The AllSigned execution policy will result in the appearance of a dialog after a firmware upgrade has begun. To perform the firmware upgrade, the Run once or Always run button must be selected. Selection should be based on the IT department security policy. Windows PowerShell comes installed by default in every Windows operating system, starting with Windows 7 SP1 and Windows Server 2008 R2 SP1.)

Follow these steps to set the AllSigned execution policy:

STEP 1. Click on the Windows Start button and open the All Programs> Accessories>Windows PowerShell>Windows PowerShell (x86) option to start the application.

STEP 2. In the PowerShell console, type: set-executionpolicy AllSigned to set the policy.

STEP 3. In the PowerShell console, type: get-executionpolicy to verify the policy setting.

Computer Requirements

Installing the Software on a Computer

8 S&C Instruction Sheet 766-571

Page 9: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

NOTICESome laptop computers may have a Wi-Fi adapter power setting set too low for LinkStart software to operate, resulting in the inability to connect to an IntelliRupter fault interrupter . For Windows 7 SP1 or Windows 10, Wi-Fi power settings are found in the Control Panel . To increase the Wi-Fi power setting:

STEP 1. Go to the Control Panel>Power Options setting.

STEP 2. Click on the Change Plan Settings option for the present plan.

STEP 3. Click on the Change Advanced Power Settings option.

STEP 4. Go to the Wireless Adapter Settings>Power Saving Mode>On battery setting.

STEP 5. Change the setting to either Low Power Saving or Maximum Performance.

STEP 6. Click on the OK button, and then click on the Save button to save the settings.

STEP 7. A reboot may be required to engage the new configuration.

The Wi-Fi adapter may have a vendor-supplied option to set the power, and many Intel adapter drivers provide this . Open the Wi-Fi adapter Properties dialog box, and on the General tab click on the Configure button . Browse the tabs to determine whether there is a power setting (often found in the Advanced tab) . There may be additional settings, such as Transmit Power, that also can affect performance .

NOTICEPort Requirements:

• IntelliLink Setup Software has a valid port range of 20000-20999 .

• LinkStart uses the following ports:

— TCP Remote: 8828

— UDP Remote: 9797

These two ports can be modified . To reconfigure either port, the port number must be updated in both LinkStart and in the R3 Communication Module . To update a port in LinkStart, select the Tools and TCP/IP Port Options menu options . Then, modify the value .

To update a port in the R3 Communication Module, open LinkStart and select the Tools and WiFi Administration menu options . This will open the R3 Communication Module web UI Login screen . Log in to the R3 Communication Module, click on the Interfaces menu option, and update the port .

Installing the Software on a Computer

The latest IntelliRupter fault interrupter software release is posted at the S&C Automation Customer Support Portal. This library of current and legacy software requires a password and gives users access to the software needed for S&C equipment operated by their utility. See Figure 1 on page 10. Request a portal password by using this link: sandc.com/en/support/sc-customer-portal/.

NOTICEBefore beginning a firmware upgrade, verify that both the new firmware version and the firmware version existing in the control have been properly installed on the computer performing the upgrade . If the existing firmware is missing, the update will not properly execute .

S&C Instruction Sheet 766-571 9

Page 10: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 1. The S&C Automation Customer Support Portal is accessed on the Customer Portal tab at sandc.com.

Installing the Software on a Computer

NOTICERemote operation of the 7 .3 firmware version with IntelliLink Setup Software version 6 .12 .19 doesn’t need to be activated and is backwards compatible with S&C automation controls with software revision 3 .6 .11 and later . A license activation file is not required and the “Installing a License Activation File” section of this document can be ignored . When using IntelliLink software with the IntelliCap® Plus Automatic Capacitor Control or any other products with older software versions in conjunction with products using software versions 3 .6 .11 and later, an IntelliLink software license key is required .

If unable to upgrade to the 7.3 firmware version, an account is needed on the S&C Automation Customer Support Portal to obtain a license activation file used with software versions 3.6.11 to 7.1.24. When there isn’t an account, use this link to request a password: sandc.com/en/support/sc-customer-portal/.

The first step is to register computers requiring IntelliLink software. Register the computer MAC address for the local area Ethernet adapter. Obtain the MAC address by using the ipconfig/all command in the command prompt. Make sure to obtain the onboard physical adapter and not an add-on or wireless adapter. If unfamiliar with the command prompt, obtain the S&C CheckMacAddress.exe utility found in the IntelliTeam SG Software workspace on the S&C Automation Customer Support Portal. See Figure 2 on page 11. Send the MAC address in an email to customersupport@sandc .com with the name of the company that owns the IntelliLink software license, the name of the primary computer user, and the computer user’s email address and phone number. To determine whether the computer has already been registered, select the Licensing tab to view a list of the computers registered to the account. Look for the designation of “INTELLILINK REMOTE” next to the computer’s MAC address.

Activating the IntelliLink® Setup Software License

10 S&C Instruction Sheet 766-571

Page 11: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Installing the Software on a Computer

Figure 2. The IntelliTeam SG software workspace on the S&C Automation Customer Support Portal.

The next step is to download and save the license-activation file: Activation-File.xml, as directed in the “Installing a License Activation File” section below. An email notification will be sent when the activation file is ready. Log in to the S&C Automation Customer Support Portal account and follow the steps in the “Installing a License Activation File” section below. When the IntelliRupter fault interrupter, 6800 Automatic Switch Control, or IntelliNode Interface Module software version 3.6.11 or later has been installed and the license-activation file has been saved, IntelliLink software can be used with these products.

To save a license-activation file on a computer:

STEP 1. Go to sandc.com, click on the Customer Portal tab, and click anywhere in the left column. Click on the S&C Automation Customer Support Portal option. Enter the appropriate username and password to gain access.

STEP 2. Select the Licensing tab and verify there is a valid license and the correct MAC address for the computer. Select the Activation File tab. This generates a new license-activation file with the current information displayed at the Licensing tab. A File Download dialog box opens. Click on the Save button, and a Save As dialog box will open. Save Activation File.xml on the desktop, and move it to a file location listed below.

Note: IntelliTeam Designer software requires an account to have at least one asset registered with an IntelliTeam Designer slot.

Installing a License Activation File

S&C Instruction Sheet 766-571 11

Page 12: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

To activate IntelliTeam Designer software and IntelliLink software on the computer:

For Windows 7, Windows 8, Windows 10, and Windows 2008:

Save the ActivationFile.xml file in the folder:

C:\Users\Public\Public Documents\S&C Electric.

This directory supports multiple users logging remotely into a Windows server.

For IntelliTeam® Designer Rev 6.0.42and Later

Installing the Software on a Computer

To activate IntelliTeam Designer software and IntelliLink software on a computer:

For Windows 7, Windows 8, Windows 10, and Windows Server R2:

Save the ActivationFile.xml file at:

(for 32 bit) C:\Program Files\S&C Electric\IntelliLink6 and

C:\Program Files\S&C Electric\IntelliTeam Designer

(for 64 bit) C:\Program Files (x86)\S&C Electric\IntelliLink6 and

C:\Program Files (x86)\S&C Electric\IntelliTeam Designer

or if the user does not have administrative privilege, save it at:

C:\Users\username\AppData\Local\S&C Electric

To allow one Activation File to enable many users, for Windows 7, 8, and 10 and Windows 2008 Server R2, save the ActivationFile.xml file at:

C:\Users\Public\Documents\S&C Electric.

Note: The new multi-user directory is only supported by IntelliLink software revision 608.0 and later.

For IntelliTeam® Designer Rev 5.1.7.0 and Earlier

Follow these steps to access the IntelliTeam Designer Start Page:

STEP 1. Save the supplied ActivationFile.xml on the desktop.

STEP 2. Open IntelliTeam Designer trial version.

STEP 3. When the main page opens, select the File>Close option. The Start page will open.

STEP 4. Click on the Help button on the left side.

STEP 5. On the right side, click on the Activate button to open the Activation screen.

STEP 6. Click on the Offline Activation button.

STEP 7. Navigate to the desktop and select the ActivationFile.xml file to activate IntelliTeam Designer. IntelliTeam Designer will restart after the Activation File.xml file has been successfully loaded. See Figure 3.

Figure 3. The IntelliTeam Designer Trial Version Start page.

12 S&C Instruction Sheet 766-571

Page 13: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Installing the Software on a Computer

Figure 4. The IntelliRupter fault interrupter Software Installer Item-Selection screen.

Follow these steps to download the IntelliRupter fault interrupter software installer:

Note: Administrative Privilege is required to install IntelliRupter fault interrupter software.

STEP 1. Go to the S&C Automation Customer Support Portal and open the “IntelliRupter Fault Interrupter Software” workspace.

STEP 2. Download the IntelliRupter fault interrupter software installer program. Save the installer to the computer desktop. If unable to find the “IntelliRupter Fault Interrupter Fault Interrupter Software” workspace, contact GSMC@sandc .com, and access to the “IntelliRupter Fault Interrupter Software” workspace will be provided for the utility.

To install the IntelliRupter fault interrupter software on a computer:

STEP 1. The user must be logged into a computer with administrative privileges. Click on the downloaded IRInstaller.x.x.x.x.exe file, and it will self-extract to start the installation process.

STEP 2. The IntelliRupter Software Installer screen will appear, as shown in Figure 4.

IntelliRupter Fault Interrupter Software Installer

STEP 3. The software installer will guide the user through the installation process.

STEP 4. Select these updates:

• IntelliRupter Screenset and Applications

• IntelliLink Setup Software

• Curve Library

• LinkStart (Wi-Fi connectivity)

• Event Summary Viewer

• WaveWin

• Copy Sample Files to Selected Folder (after install)

S&C Instruction Sheet 766-571 13

Page 14: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 5. The Choose Revisions to Install dialog box for the IntelliRupter fault interrupter screenset.

Installing the Software on a Computer

STEP 5. When checking the IntelliRupter Screenset and Applications check box, the Choose Revisions to Install checkbox will appear and provide a check box for each available screenset that is not already installed on the computer. Check the revisions to install and click on the OK button. See Figure 5.

STEP 6. If the utility operates any other S&C controls, check the IntelliLink software for Other Products check box, and this version of IntelliLink software will also be configured to communicate with S&C controls other than the IntelliRupter fault interrupter. IntelliCap® Plus Automatic Capacitor Controls still require the user’s IntelliLink License Key.

STEP 7. Several of the installers install sample files to folders under the Shared Documents folder. To move those sample files to another location, select the last check box labeled Copy Sample Files to Selected Folder (after Install). If this option is selected, a dialog box will open that allows selecting the location and/or creating a new folder for the sample files after all of the selected components have been installed.

Note: The Version Currently Installed column will show “Not Installed” the first time the software is installed in an IntelliRupter fault interrupter control module.

Note: Each checked box signifies a different software component that will be installed separately, and each component will have its own installer.

STEP 8. After verifying the requirements have been met, click on the Install button.

STEP 9. A dialog box displays the next component to be installed and its version number. Click on the Next button to continue. See Figure 6 on page 15.

14 S&C Instruction Sheet 766-571

Page 15: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Installing the Software on a Computer

Figure 7. Installation complete. Click on the Finish button to run the next installer.

Figure 6. The first dialog box of the IntelliRupter fault interrupter Setup Wizard.

STEP 10. Click on the Next button to proceed, and then click on the Install button on the screen that automatically opens.

STEP 11. When “Installation Complete” is displayed, that component has been installed. Click on the Finish button, and the installer for the next component will start. Follow the screen prompts to install each component. Depending on the options selected, some installer screens may look different than what is shown in Figure 7.

S&C Instruction Sheet 766-571 15

Page 16: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Installing the Software on a Computer

Figure 8. Installed IntelliRupter fault interrupter software revisions are shown when installation is complete.

STEP 12. When installation is complete for all selected components, the IntelliRupter Software Installer dialog box will open and show the revision number of each installed software component in the right-hand column. See Figure 8.

STEP 13. When the Copy Sample Files to Selected Folder (after Install) check box is selected before clicking the Install button, a dialog box opens to allow the user to choose the location of the sample files. When checking the Copy Sample Files to Selected Folder option, refer to Figures 9 through 12 on page 17. Otherwise, click on the Done button to close the installer and go to the “Wi-Fi Database Administration” section on page 18.

The installer has created an S&C Electric folder on the desktop. This folder contains shortcuts to some of the installed components.

STEP 14. Click on the OK button to close the Installer.

16 S&C Instruction Sheet 766-571

Page 17: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Installing the Software on a Computer

Figure 11. Name the new sample file folder “IR Samples,” and click on the OK button.

Figure 12. This dialog box is displayed when the sample files have been installed.

Figure 10. Create a new sample file folder In the S&C Electric folder.

Figure 9. Dialog box to select a sample file location.

S&C Instruction Sheet 766-571 17

Page 18: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Wi-Fi Database Administration

The IntelliRupter fault interrupter Wi-Fi database used by LinkStart v4, LSDBR3.txt is located on the computer at: ProgramData>S&C Electric>LinkStart. Each line in the database contains the serial number, device revision, device name, and the device location. This file is automatically created after the first successful LinkStart Wi-Fi connection is made. See Figure 13.

Figure 13. The IntelliRupter fault interrupter Wi-Fi database used by LinkStart v4.

Entries are automatically added to this database file after successful connection to each unique device. To manually add or edit entries using Windows Notepad, double-click on the line to open the file. Each line represents one IntelliRupter fault interrupter. Enter the serial number first (use the format ## – #######), and follow this entry by a tab or one or more spaces. Enter the Wi-Fi communication module version number, either R0 or R3, followed by a tab or one or more spaces. LinkStart v4 will automatically make correction to the version number in this .txt file during the connection process. Enter the name of the IntelliRupter fault interrupter (no spaces are allowed in the device name) and follow this entry by a tab or one or more spaces. Then, enter the device location (spaces may be used).

The universal access number, as illustrated on the first line in Figure 17 on page 20, should be the first entry in any database. If it is not present, enter this text line: 00-0000000 R3 Universal Universal Serial Number.

NOTICEThe Wi-Fi database structure was changed in LinkStart Version 4 .0 .0 .x . When the existing IntelliRupter fault interrupter database was created for an earlier version of LinkStart, there was no R3 or R0 version number . If the IntelliRupter fault interrupter still has the factory default security keys, the Wi-Fi connection can be completed by entering the IntelliRupter fault interrupter serial number directly into the Serial Number: text box in the main LinkStart screen, as shown in Figure 26 on page 25 .

Automatic LSDB.txt File Conversion

Copy and paste the old LSDB file to the ProgramData>S&C Electric>LinkStart folder. When the LinkStart v4 connects to an R3 communication module, a new LSDBR3.txt file will be automatically created in that folder and populated with the existing information from the old LSDB file. A new column is created in the file adjacent to the serial number column to display the “R” revision of the communication module. All serial numbers are initially listed as “R3.”

When the LinkStart v4 connects to an IntelliRupter fault interrupter with a serial number that is already in the newly created LSDBR3 file, it always first tries to communicate as though it is an R3 Communication Module. If the IntelliRupter has an R0 module, communication is established and the R revision number in the new LSDBR3 .txt file is automatically corrected to display “R0” for that serial number. The Universal Serial Number always remains “R3” because it may connect to any control, first trying R3 and then R0.

18 S&C Instruction Sheet 766-571

Page 19: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Wi-Fi Database Administration

Information entered in the LSDBR3.txt file displays in the LinkStart Connect to a Device screen when that serial number connects to its IntelliRupter fault interrupter. See serial number 08-9001122 in Figure 14, This text information is displayed in Figure 15.

To demonstrate automatic correction of a manual text entry, when this LSDBR3.txt file was edited the module type was incorrectly entered as “R0.” After connecting to that IntelliRupter fault interrupter the LSDBR3.txt file was automatically corrected to “R3,” as shown in Figure 16.

Editing the LSDBR3.txt File

Figure 14. The LSDBR3.txt file stored on the computer.

Figure 16. The LSDBR3.txt file is corrected after connecting to serial number 08-9001122.

Figure 15. LSDBR3.txt information displayed in the Connect to a Device screen.

Converting the Existing LSDB.txt FileWhen the LinkStart software is connected to an IntelliRupter fault interrupter that has an R3 Communication Module, the existing LSDB.txt file on the computer is automatically converted to the new LSDBR3.txt format and a column is added for the communication module type.

S&C Instruction Sheet 766-571 19

Page 20: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

Figure 17. S&C Electric folder in the Windows Programs menu.

NOTICEThe firmware update restores configured operating modes (such as Remote Operation On/Off) on the Operation screen to their default state . Please review the IntelliLink Operation screen and record the present configured states before starting a firmware update .

NOTICEA remote or local upgrade puts the control into the Prohibit Restoration state . When upgrading controls in an IntelliTeam SG system, use the following procedure:

STEP 1. Upgrade the control software . Use IntelliLink Setup Software .

STEP 2. After the upgrade, verify all settings were preserved .

STEP 3. Use IntelliTeam Designer version 6 .0 .42 or later to re-push IntelliTeam SG Automatic Restoration System configurations to all FeederNets that have updated devices .

STEP 4. When a device is an open point, push the configuration to both FeederNets for that device .

STEP 5. Verify the team configurations .

STEP 6. For IntelliNode modules only, set the External Device Data Updated setpoint to the Running state .

STEP 7. Enable Automatic Restoration mode on all upgraded controls .

Follow these steps to open the LinkStart program:

STEP 1. If the Wi-Fi module is already connected with LinkStart, skip to the “Firmware Update” section on page 23. Otherwise, select the Programs>S&C Electric> LinkStart>LinkStart option. See Figure 17. The LinkStart Main screen will open. See Figure 18 on page 21.

Note: When using an SDA-4650R2 Docking Station without access to a Wi-Fi module or when using a docking station and experiencing problems downloading through a Wi-Fi connection, control firmware can be downloaded through a serial connection. See Instruction Sheet 766-557, “S&C IntelliRupter® PulseCloser® Fault Interrupter: Docking Station Instructions,” for more information.

Opening LinkStart

20 S&C Instruction Sheet 766-571

Page 21: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

Figure 19. The IntelliRupter fault interrupter Wi-Fi Connection encrypted wake-up message dialog box.

Figure 18. The LinkStart Main screen.

The secure Wi-Fi driver begins transmitting an encrypted wake-up message to that specific IntelliRupter fault interrupter. Progress is shown by the horizontal green indicator. See Figure 20 on page 22.

STEP 2. If the computer has more than one Wi-Fi adapter, click on the Select Wi-Fi Adapter option and select the desired adapter from the list by clicking on the number next to the adapter. Then, click on the Done button. See Figure 19.

STEP 3. On the LinkStart Main Screen (see Figure 36 on page 29), enter the IntelliRupter fault interrupter serial number in the Serial Number text box and click on the Connect button. When the serial number database has been set up, use the Prev and Next buttons to scroll through the IntelliRupter fault interrupter list.

S&C Instruction Sheet 766-571 21

Page 22: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 20. Secure Wi-Fi connecting to the IntelliRupter fault interrupter.

Figure 21. A secure Wi-Fi connection is completed.

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

When the IntelliRupter fault interrupter recognizes a wake-up message and its source, it continues the authentication procedure. Encrypted messages are exchanged requiring correct decryption keys in both the computer and the IntelliRupter fault interrupter. When the non-default WPA2-PSK authentication method is used, the user will be prompted to enter the encryption passcode. When a Wi-Fi link is successfully established, the connection progress indicator bar turns green, and the vertical indicator displays signal strength. There are two indicators above the signal strength indicator. The left indicates successful data exchanges between the computer and the Wi-Fi module. The right indicates successful data exchanges between the Wi-Fi module and the IntelliRupter fault interrupter control module. See Figure 21.

22 S&C Instruction Sheet 766-571

Page 23: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

Firmware Update NOTICESave all setpoints before starting a firmware upgrade . Early termination of the upgrade process can result in loss of settings . See the “Sharing a Configuration” section on page 31 .

The AllSigned execution policy opens a dialog box after the firmware upgrade begins. See Figure 22. To start the firmware upgrade, click on the Run once or Always run button. Option selection should be based on the security policy established by the IT department.

Figure 22. The Firmware Upgrade Confirmation dialog box.

Follow these steps to upgrade the IntelliRupter fault interrupter firmware:

STEP 1. In the LinkStart Main screen, click on the Firmware Update button. See Figure 20 on page 22. The S&C Control Software Loader (the download utility) opens. Enter the username and password, and click on the OK button. Contact S&C Electric Company for the default username and password. See Figure 23 on page 24.

NOTICEWhen downloading firmware, a second Login dialog box opens if the password does not match the factory default . Enter the changed password to start the download process . Then, enter the password when the second Login dialog box opens . The control is temporarily reset to factory default settings during a firmware download and remains that way until the download is complete and the security settings are reinstalled .

NOTICEIf LinkStart software is connected to the Wi-Fi module and both of the virtual LED displays (above the vertical signal strength indicator) are blinking but the Login dialog box (Figure 29 on page 26) does not open, the LinkStart messages are not getting through the firewall software . To correct this problem follow these steps:

STEP 1. Exit the LinkStart session .

STEP 2. Disable the firewall software .

STEP 3. Restart the LinkStart session .

Contact the utility’s IT Department for help with disabling the firewall software .

S&C Instruction Sheet 766-571 23

Page 24: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 23. The password dialog box for the control software loader.

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

Figure 24. The DSP Operating System Skip Download dialog box.

Figure 25. The upgrade Confirmation dialog box.

STEP 2. IntelliRupter fault interrupter software has four components. If any of these has not changed, a dialog box like the one shown in Figure 24 will open to allow unselecting the download of that component. If this is the first time loading IntelliRupter fault interrupter firmware version 7.3.51, S&C recommends downloading all software components. For each of the components that generate a dialog box, click on the Yes button to upgrade.

STEP 3. When all options have been presented, the Confirmation dialog box opens to show the components to be upgraded. See Figure 25. The firmware upgrade takes approximately 10 minutes. Make sure there is sufficient time to complete the upgrade before proceeding. Terminating in the middle of an upgrade may result in setting losses. Click on the Yes button to proceed with the upgrade.

24 S&C Instruction Sheet 766-571

Page 25: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

Figure 26. The Firmware Update dialog box.

Figure 27. The Credential Request dialog box.

The Firmware Update dialog box opens to show the update progress. See Figure 26.

STEP 4. Near the end of the update it is necessary to reenter the credentials. See Figure 27.

S&C Instruction Sheet 766-571 25

Page 26: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 29. The IntelliLink Login dialog box.

Figure 28. The Firmware Update dialog box showing successful script completion.

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

STEP 5. When the message “Script completed successfully” appears in the Firmware Update dialog box, click on the Close Button to complete the upgrade. See Figure 28.

STEP 6. From the LinkStart Main screen, click on the IntelliLink button. See Figure 20 on page 22. IntelliLink software opens. Enter the username and password, and click on the Login button. See Figure 29.

26 S&C Instruction Sheet 766-571

Page 27: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 30. The Software Versions tab screen.

Figure 31. The IntelliLink menu bar.

Figure 32. The Leave Wi-Fi Connection dialog box.

Launching LinkStart and IntelliRupter® Fault Interrupter Firmware Update

STEP 7. When the IntelliLink Setup Software opens, go to the Setup>General>Software Versions screen and verify all the Installed Version entries match the Expected Version. See Figure 30.

STEP 8. When finished, go to the menu bar and select the File>Exit option. See Figure 31. The Leave Wi-Fi Connection dialog box opens. See Figure 32.

STEP 9. Click on the Disable Wi-Fi Access button to close the LinkStart software.

S&C Instruction Sheet 766-571 27

Page 28: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 33. The S&C IntelliLink program in the Windows Programs menu.

The standard Windows Wireless Connection Manager displays the wireless connection status and allows selection of a specific wireless network. The connection manager then operates the wireless adapter to establish a Wi-Fi connection.

More than one wireless connection manager program may be installed.

LinkStart software initiates and maintains the secure Wi-Fi connection between the computer and the IntelliRupter fault interrupter Wi-Fi module. No other wireless-connection manager is able to connect to an IntelliRupter fault interrupter, and LinkStart software requires exclusive control of the computer wireless adapter.

NOTICEThe Wi-Fi database structure was changed in LinkStart Version 4 .0 .0 .x . When the existing IntelliRupter fault interrupter database was created for an earlier version of LinkStart, there was no R3 or R0 version number . If the IntelliRupter fault interrupter still has the factory default security keys, the Wi-Fi connection can be completed by entering the IntelliRupter fault interrupter serial number directly into the Serial Number: text box in the main LinkStart screen, as shown in Figure 52 on page 36 .

Wi-Fi Connection to an IntelliRupter® Fault Interrupter with IntelliLink® Setup Software

STEP 1. Click on the IntelliLink icon or select Start>Programs>S&C Electric> IntelliLink. See Figure 33. The Select Connection Mode dialog box opens when IntelliLink software is licensed on the computer. See Figure 34.

STEP 2. Click on the Local Connection (Serial or Wi-Fi) button and the Product Selection dialog box opens. See Figure 35 on page 29. If the computer has software for other S&C controls, select the IntelliRupter PulseCloser option and click on the Next button. The LinkStart Main screen opens. See Figure 36 on page 29.

Wi-Fi Connection Using IntelliLink Software

Figure 34. The IntelliLink Select Connection Mode dialog box.

28 S&C Instruction Sheet 766-571

Page 29: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 35. The Product Selection dialog box.

Figure 36. The LinkStart Main screen.

Wi-Fi Connection to an IntelliRupter® Fault Interrupter with IntelliLink® Setup Software

S&C Instruction Sheet 766-571 29

Page 30: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 37. The IntelliLink Login dialog box.

User Name Enter the user group in the User Name field. Each user group shares the same access rights. Eight preconfigured user groups are available:

Administrator

Engineer 1

Engineer 2

Technician 1

Technician 2

Technician 3

Operator

Viewer

PasswordEnter the password (12 characters maximum). The company security administrator assigns the password for each user group.

When security settings have not been configured, contact S&C Electric Company for the default username and password. See Figure 37.

Logging in to IntelliLink Software

Wi-Fi Connection to an IntelliRupter® Fault Interrupter with IntelliLink® Setup Software

30 S&C Instruction Sheet 766-571

Page 31: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Sharing a Configuration

When two or more IntelliRupter fault interrupters use the same software version and a similar setup configuration, the configuration setpoint profile from one can be saved and loaded into the other(s). Then, only the site-related setpoints need to be adjusted. The setpoint profile can also be used to restore setpoints if they are lost during a configuration. Follow these steps to share a configuration:

STEP 1. Start IntelliLink software and connect to the IntelliRupter fault interrupter with the setup configuration to be saved or shared.

STEP 2. Select the File>Save Setpoints option.

STEP 3. In the Save Setpoints dialog box, click the check boxes for the groups to be saved. See Figure 38.

STEP 4. In the Save Setpoints dialog box, specify a name and location for this configuration. Use the ... button for more file and folder information. Then click on the Save and OK buttons.

Figure 38. Save Setpoints dialog box.

To configure identical IntelliTeam SG Operation screens in every team member, save the setpoint profile from one control and load it into the other team members. Be sure to name the setpoint profiles logically (for example, “Team2” for Team 2 setpoints). When loading a setpoint profile into another team member, the IntelliLink software automati-cally configures the Setup>Restoration>IntelliTeam SG>Team x screen and displays the team number.

To save all setpoint values (including values for setpoint groups that may not have been configured), click on the Select All button.

NOTICEThe Security Setpoint Group setpoint is not included when the Select All button is used . It can be included by manually selecting its check box .

STEP 5. Close the IntelliLink software program and disconnect the computer.

NOTICES&C provides default setpoint files to provide a starting point for setting up an IntelliRupter fault interrupter . However, the user must be logged in at the Administrator level to load the default files .

S&C Instruction Sheet 766-571 31

Page 32: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Firmware Reversion Procedure

Figure 39. IntelliRupter fault interrupter software installer.

In some cases it may be necessary to revert to a previous version of IntelliRupter fault interrupter firmware. When this is necessary, the following procedure must be followed. The specific procedure for downgrading from revision 6.3.11 to revision 3.6.11 is described. To downgrade from 6.3.11 to 6.1.18, downgrade first to 3.6.11 and then upgrade to 6.1.18.

NOTICEFirmware revision 7 .3 .51 must first be downgraded to revision 6 .1 before installing revision 6 .3 .

STEP 1. Log in to the S&C Automation Customer Support Portal, open the IntelliRupter fault interrupter software workspace, and download the IRInstaller-6.3.11.exe software installer. See Figure 39. The S&C Automation Customer Support Portal is located at: sandc.com/en/support/sc-customer-portal/.

STEP 2. Install IRInstaller-6.3.11 software on the computer.

(a) Move the IRInstaller-6.3.11.exe file from the download folder to the desktop.

(b) Right click IRInstaller-6.3.11.exe and select the Run as administrator option.

STEP 3. When installation is complete, go to the directory: C:\Program Files (x86)\S&CElectric\Products\IntelliRupter\Firmware\Upgrades. See Figure 40.

Notice the highest version in this folder is 6.3.11. Move the 6.3.11 folder and any folders higher than 3.6.11 to the desktop using cut and paste commands. Administrative privilege is required to move these folders.

Figure 40. The list of IntelliRupter fault interrupter software installed on the computer.

STEP 4. Confirm the highest folder stored in the directory is now 3.6.11.

STEP 5. For a Wi-Fi connection, open the LinkStart software program, connect to the IntelliRupter fault interrupter, and click on the Firmware Update button. See Figure 41 on page 33.

Or use S&C IntelliShell Remote software by clicking on the IntelliLink icon installed on the desktop (Figure 42 on page 33), connect to the IntelliRupter fault interrupter, and click on the Update Firmware button. The IntelliLink Login dialog box opens.

32 S&C Instruction Sheet 766-571

Page 33: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Figure 43. The IntelliLink Login dialog box.

STEP 6. Enter the username and password and click on the Login button. See Figure 43. The Confirmation dialog box opens.

Figure 42. The S&C IntelliShell Remote Software Start screen.

Firmware Reversion Procedure

Figure 41. The LinkStart Software Start screen.

S&C Instruction Sheet 766-571 33

Page 34: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Firmware Reversion Procedure

STEP 7. Click on the Yes button to confirm the revisions of DSP OS and MCU OS shown in Figures 44 and 45.

Figure 44. The Confirmation dialog box to confirm the DSP OS revision.

Figure 45. The Confirmation dialog box to confirm the MCU OS revision.

Figure 47. The Scripting Host dialog box.

Figure 48. The Windows PowerShell Credentials dialog box.

STEP 8. In the Confirmation dialog box, click on the Yes button to continue the update. See Figure 46. The update progress displays in the Scripting Host dialog box. See Figure 47. The Windows PowerShell Credentials dialog box will ask for the credentials. See Figure 48.

Figure 46. The Confirmation dialog box showing details of the update.

34 S&C Instruction Sheet 766-571

Page 35: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Firmware Reversion Procedure

Figure 49. The Scripting Host dialog box indicates successful script completion.

STEP 9. Enter the username and password, and click on the OK button. The Scripting Host dialog box indicates the script completed successfully. See Figure 49.

Figure 50. The Wi-Fi Connection Management dialog box.

Figure 51. S&C The IntelliLink Loader dialog box indicates the software version.

STEP 10. Start LinkStart software with a Wi-Fi connection and click on the IntelliLink button (see Figure 50) or use S&C IntelliShell Remote Software and click on the IntelliLink button. See Figure 42 on page 33. The IntelliLink Loader dialog box will open and indicate the installed software version. See Figure 51.

S&C Instruction Sheet 766-571 35

Page 36: Software Installation - S & C Electric · IntelliRupter fault interrupter are listed in the ratings table in Specification Bulletin : 766-31 . Introduction: 2&C Instruction Sheet

Firmware Reversion Procedure

Figure 52. The Setup>General>Software Versions screen.

STEP 11. Go to the Setup>General>Software Versions screen. See Figure 52. This screen indicates the installed software versions in the IntelliRupter fault interrupter.

This completes firmware revision from version 6.3.11 to version 3.6.11.

NOTICEIn some cases an error state may result from the downgrade process . Be sure to clear any errors before applying the new settings .

36 S&C Instruction Sheet 766-571