The “Soft” Skills of Success

Strategies to Get Hired, Stay

Hired and Get Promoted

Thee Job Phases

1. Potential

2. Momentum

3. Harvest

Your value changes throughout any job

Plateaued “Job” Cycle

2 Years – 5 Years

Management &

Professional

Jobs

100+ % Proficiency In Assigned Tasks

Sustainers Hard Work

Education

Technical Skills

Merit Is Its Own Reward

Do It On Their Own

Fair World Mentality

Ideal “Job” Cycle

2 Years – 5 Years

Management &

Professional

Jobs

100+ % Proficiency In Assigned Tasks

20% Developing Proficiency I n Unassigned Tasks

Use the 20/80 Principle

Exceeding “Job” Expectations May Not Be a “High Value” Activity

80% of Time on the “Expected”

Determine “High Value” Areas

20% of Time on “High Value” Areas

Add Value In Ways That Get Noticed

Differentiate Your Performance

Study How Value is Really Created

Triage Your Activities

Leverage Relationships

Opportunity Comes to Those Perceived as Wanting It.

Achievers Work Hard

Negotiated World Mentality

Use Non-technical Skills

Give without expectation

Actively Seek Recognition

Career Competencies Experience Doing

Risk Linking

Show Belonging

Exhibit Specializing

Catapulting

Magnify

Accomplishing

The Seven HabitsDon’t Gamble With Your Future

1. Be Proactive

2. Begin With The End In Mind

3. Put First Things First

4. Think Win-Win

5. Seek First To Understand,

Then To Be Understood

6. Synergize

7. Sharpen The Saw

Interpersonal Skills

Thank-you Notes

Recognition

Help Others

Give Credit

Emotional Intelligence

“The capacity for recognizing

our own feelings and those of

others, for motivating

ourselves, for managing

emotions well in ourselves

and in our relationships.”Daniel Goleman

EQ Competencies

Self-awareness

Self-regulation

Motivation

Empathy

Social Skills

What is

your EQ?

What We Know About IQ

Predicts Grades In School

Does Not Predict Success In Life

Predicts 6% of Job Success

Peaks In Late Teens

Is Static

Culture Bound

What We Know About EQ

80% of a Managers Success Is

Related to EQ

Overall 67% of Abilities Essential for

Success Relate to EQ

The Primary De-railer of Top

Executives Is a Lack of Impulse

Control

EQ Skills Can Be Learned At Any

Age

Two Minds In One Body

IQ: Thinks

Intellectual capability,

knowledge, and

technical expertise

are threshold

competencies.

EQ: Feels

90% of the difference

between outstanding

and average leaders is

related to EQ.

EQ is two times as

important as IQ and

technical expertise

combined.

EQ and Technical Success

“Computer programmers in the

top 10% of EQ competency

develop effective software

three times faster than those

with lower EQ skills.”

Hay Group

Why?

Sources

Citrin, James and Smith, Richard. The 5 Patterns of

Extraordinary Careers. New Your: Crown Business, 2003

Covey, Stephen. The Seven Habits of Highly Effective People.

New York, Simon & Schuster 1989

Goleman, Daniel. Working With Emotional Intelligence. New

York. Bantam Books. 1998

Scheele, Adele. Skills for Success. William Marrow and

Company, 1981

That’s All

Folks!!