soft skills
TRANSCRIPT
1. Introduction
2. Importance of Soft skills
3. Types of soft skills
Communication skills
Decision Making
Time & Stress Management
Leadership Skills
4. Survey
5. Conclusion
Introduction
Associated with a person's "EQ" (Emotional Intelligence
Quotient), the cluster of personality traits, social
graces, communication, language, personal habits,
friendliness, managing people, leadership, etc.
Abilities that can be practiced
Context dependent, fluid, open-ended, elusive—
managing them has proved to be difficult.
Importance of Soft Skills
To handle interpersonal relations
To take appropriate decisions
To communicate effectively
To have good impression and impact to gain
professional development.
Creative thinking
Improve Degree of Collaboration
Self motivation
Soft Skills
Communication skills
Time & Stress Management
Decision Making
Leadership & Team Management
Types of Communication
• Occurs in
Mind
• Basis of your
feelings,biases,
prejudices
and beliefs.
Intrapersonal
* Communication
between two
people but can
involve more in
informal
conversation
Interpersonal
* Communication
with small formal
or informal
groups.
* May result in
Decision making
Small Group Communication
Electronics or
transmission of
message to
general public.
Mass Communication
Barriers Of Effective
Communication
1. Physical Barriers
2. Perceptual Barriers
3. Emotional Barriers
4. Cultural Barriers
5. Language Barrier
6. Gender Barriers
7. Interpersonal Barriers
How to overcome barriers
of effective communication
Taking the receiver more seriously
Crystal clear message
Delivering messages skilfully
Focusing on the receiver
Using multiple channels to communicate instead of
relying on one channel
Ensuring appropriate feedback
Be aware of your own state of mind/emotions/attitude
Decision Making
Factors :
Perception.
Priority.
Acceptability.
Risk.
Resources.
Goals.
Values.
Demands.
Style.
Judgement.
6 C’s
Construct
compile
collect
compare
consider
commit
Construct a clear picture of precisely what must be
decided.
Compile a list of requirements that must be
met.
Collect information on alternatives that meet the
requirements.
Compare alternatives that meet the requirements.
Consider the "what might go wrong" factor with
each alternative.
Commit to a decision and follow through with it.
Time & Stress
Management
How to manage time :
Use your time efficiently
Make a plan
Set priorities and get organized
Do not wait until last minute and rush through
a job; complete it correctly the first time.
Make a list of tasks for each day and prioritize
this list.
Time Management
Practice a one-touch policy
Avoid time wasters
Set time aside each day to address
all communication at once
Do not be afraid to ask for help
Practice a one-touch policy
Time Management
Procrastination is a poor habit
Reasons for procrastination
Fear of failure
Perfectionism
Disorganization
Not wanting to perform a task
Overcome procrastination
Visualize the completed task
Make a plan for completing the task
Dealing With Stress
1. Identify the stressor
2. Recognize why and how you are
reacting to the stressor
3. Visualize and set goals
4. Practice positive stress relief
Leadership Skills
Ability to develop a vision that motivates others
to move with passion toward a common goal.
Significance
Setting Goals
Motivate followers
Building Morals
Creating Confidence
Developing Team Work
Facilitates Change
Representing the group
Discipline
Leadership
Qualities
Positive
Attitude
Take risk
Decisiveness
Ability
to
Inspire
Confidence
Passion
Emotional
Resonance
Self
Knowledge
Dedication
Always
20%
Often
22%
Rarely
35%
Not at all
23%
Medium Use at different
levels
Always Often Rarely Not at all
Strongly
agree
82%
Agree
14%
Sometimes
3%
Rarely
1%
Negative attitude : A big
hurdle
Strongly agree Agree Sometimes Rarely
Always
22%
Often
58%
Rarely
15%
Not at all
5%
Do you understand? :
Yes
Always Often Rarely Not at all
Always
17%
Often
22%
Rarely
33%
Not at all
28%
Present Technical
information clearly
Always Often Rarely Not at all
Communication Skills
Always
20%
Often
22%
Rarely
35%
Not at all
23%
Medium Use at different
levels
Always Often Rarely Not at all
Strongly
agree
82%
Agree
14%
Sometimes
3%
Rarely
1%
Negative Attitude : A
big Hurdle
Strongly agree Agree Sometimes Rarely
Always
22% Often
58%
Rarely
15%
Not at all
5%
Do you understand? :
Yes
Always Often Rarely Not at all
Always
17%
Often
22%
Rarely
33%
Not at all
28%
Present Technical
information clearly
Always Often Rarely Not at all
Always
50%
Often
46%Rarey
4%
Risks at each
alternative
Always Often Rarey Not at all
Always
54%
often
27%
Rarely
10%
Not at all
9%
Own plans : No
Announcements
Always often Rarely Not at all
Always
41%
Often
45%
Rarely
12%Not at all
2%
Implementation plan
before announcement
Always Often Rarely Not at all
Decision Making
Always
50%
Often
46%Rarey
4%
Risks at each
alternative
Always Often Rarey Not at all
Always
54%
often
27%
Rarely
10%
Not at all
9%
Own plans : No
Announcements
Always often Rarely Not at all
Always
41%
Often
45%
Rarely
12%Not at all
2%
Implementation plan
before announcement
Always Often Rarely Not at all
Sometimes
29%
Rarely
20% Always
39%
Often
12%
51%
Pre planned
Sometimes Rarely Always Often
Always
13%
Often
52%
Rarely
27%
Not at all
8%
Rush at the last time
Always Often Rarely Not at all
Always
33%
Often
38%
Rarely
19%
Not at all
10%
Many tasks : What to
do?
Always Often Rarely Not at all
Time & Stress Management
Sometimes
29%
Rarely
20% Always
39%
Often
12%
51%
Pre planned
Sometimes Rarely Always Often
Always
13%
Often
52%
Rarely
27%
Not at all
8%
Rush at the last time
Always Often Rarely Not at all
Always
33%
Often
38%
Rarely
19%
Not at all
10%
Many tasks : What to
do?
Always Often Rarely Not at all
Rarely
24%
Not at all
22% Stongly
Agree
28%
Often
26%
54%
Same person, same task
: Better Result
Rarely Not at all Stongly Agree Often
88
120
0
20
40
60
80
100
Strongly
Agree
Agree rarely
Skills are more
important
39.1
29
8 8
Minimize special sybols
and previlidges
Always Often Rarely Not at all
Leadership & Team Management
Rarely
24%
Not at all
22% Stongly
Agree
28%
Often
26%
54%
Same person, same task
: Better Result
Rarely Not at all Stongly Agree Often
88
120
0
20
40
60
80
100
Strongly
Agree
Agree rarely
Skills are more
important
39.1
29
8 8
Minimize special
symbols and previlidges
Always Often Rarely Not at all