2012Socialface – making your social media

work

At socialface our goal is to help ensure your Social Media presence is useful to your business.  By having an active and engaging presence you’ll be ready to leverage your social media presence for any number of business reasons. These might include testing a new product launch, supporting a specific marketing push, gaining direct customer feedback or even helping to manage some kind of problem.   

It will also mean you’ll be actively promoting your business to prospective employees and engaging with existing or prospective customers. And we’ll be with you every day... it’s...what we do.

socialface focuses on one thing and one thing only:

We manage your social media needs

socialface is all about conversation and engagement.

Our team lives and breathes social media and has wide ranging experience across business, marketing and sales.

To achieve this, our expert team will monitor all the activity on your wall, write posts and/or review your posts, reply to comments and actively keep the conversation going.

In simple terms we aim to ensure your social media operates at a high level of engagement for maximum results.

socialface manages your Social Media needs so you can focus on your business!

We operate using a defined but flexible process, which we call the socialface conversation framework and all posts and interactions are undertaken by reference to the socialface risk management policy which forms part of each client engagement.

The socialface conversation framework ensures that you can focus on running your business while being confident that socialface is managing your social media accounts in a manner that suits your goals and best represents your brand. 

We operate on a monthly basis using a number of tools that ensure we understand the level of involvement you would like to have, ensure we generate a range of interesting yet relevant posts and to ensure that you as the business owner or representative is kept up to date on how your Social Media presence is evolving, including any relevant interactions.

Social Media is a flexible medium, we work with you by applying the framework to start, maintain and moderate the flow of conversation while driving towards pre determined goals for your business.

Shona Mackin - Chief Engagement Officer.  

As the title suggests Shona runs our engagement team and brings a wealth of real-world experience to the art of managing Social Media accounts. She will be the first to admit that every client is different and that our secret lies with engaging with our clients so we can then help them engage more effectively with their customers and/or fans. Shona is an entrepreneur who has extensive experience running facebook business pages for her own previous businesses and as a consultant for the past 5 years. 

Over that time we have worked out what works and how to get the best results online.  Shona is a talker, can have her arm twisted if there is fun to be had and holds a useless bachelor of dance as a degree.

Follow Shona on linkedin:  

http://www.linkedin.com/in/shonamackin

“Socialface works with a team of writers and designers to ensure the best results are delivered for your brand. Shona Mackin has final say to the go-live of your social content”

Getting started is simple, we can be managing your Social Media Accounts or helping you get them setup within hours.

Once you contact us we follow a simple 3-step process.We’ll make sure that our services make sense for your business and then we’ll work out a solution to best suit your business needs.

Brands we’ve worked with

Testimonials

"Just dropping you a note to say thanks. Working with the Socialface team has allowed me to focus on other marketing activities, knowing very well that our FB strategy, it's execution and our brand is in great hands; with the team continually finding ways to grow our following and provide engaging and creative content. " Gizmo

"As you would be aware running a business is a constant tussle of deciding where to spend your time effectively. Overseeing staff, managing projects and financial matters becomes all too real. In the background you are constantly trying to innovate your business, to improve, and to be relevant.Understanding social media is here to stay we knew we had to be creative and efficient with our time. Engaging "Socialface" brings the extra dimension of being able to use our time effectively and using the experts who are passionate about being the "Socialface" of our company. Understanding the priorities of our business will make it prosperous, engaging the experts will make it succeed.”

R4 Property Group

"Having only worked with Socialface for a short time, we're already seeing some dramatic differences to our Facebook page – both aesthetically and, most importantly, traffic wise. Socialface are a professional, reliable and efficient company who are as passionate about seeing the results as you are”.

Paradise Bay Eco Escape

"Hi socialface crew. We just wanted to drop a line and say how great it is to work with you! Within 24 hours we have increased fans and have taken the experience on our page to the next level - even seeing a spike in traffic to our retail site. Great work!! ”CampLuxe

It's great to see a company that implements and not just talks about it. Socialface has a great grasp of the ever evolving world of Facebook and their service means we have more time to focus on our clients.GO Fundraise

Read more testimonials on the socialface website:

http://socialface.com.au/socialface-clients.html

“Socialface has been featured in numerous publications and spoken at multiple industry events”

PRESS:

Suite 108, Level 139 East EsplanadeManly, NSW 20951300 76 46 36www.socialface.com.au