social work practice: intervention and revie · social work practice: assessment and planning ......
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SCHOOL OF HEALTH, COMMUNITY AND EDUCATION STUDIES
BSc (Hons) Social Work
Module SW0505
Social Work Practice: Assessment and Planning
Module SW0506
Social Work Practice: Intervention and Review
Practice Handbook Section B – Portfolio of Evidence/ Assessment
2010 - 2011
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Contents Page No. Section B: Portfolio of Evidence and Assessment/ Checklist of Portfolio Contents 3 1 Summary of Assessment 4 2 Confidentiality Statement 5 3 Practice Learning Agreement 6 4 Mid Point Review 12
4a Student Examples 13
4b Midway Preparation Document- Practice Educator 15
4c Mid Point Review Document 16 5 Additional Training Team Meetings 17 6 Direct Observation 18
6a Formative Assessment SW0506 18
6b Direct Observation Proforma 19 7 National Occupational Standards 20 8 Attendance Sheet 27 9 Record of Supervision Sessions 29 10Formative Assessment: Written Assessment Report 30
11 Practice Educator Formative Feedback Sheet 31 12 Case Study Analysis 33
12a Practice Educator Verification of Case Study 34 13 Record of Interview with a Service User 35
13a Service User/ Carer Feedback 37
14 Service User Interview Mark and Comments Sheet 38 15 Practice Experience Summary 40 16 Practice Educator’s Comments 41
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Section B Evidence and Assessment The following pages comprise the documentation which must be completed and submitted Checklist of Portfolio Contents
Item Required document Included in portfolio
( ) Please indicate page number
1 Summary of Assessment
2 Confidentiality Statement
3 Practice Learning Agreement
4 Mid Point Review and Preparation Documents
5 Additional Training Team Meetings
6 Direct Observations
7 National Occupational Standards
8 Attendance Sheet
9 Record of Supervision Sessions
10 SW0505: Formative Written Assessment Report
11 SW0505: Formative Written Assessment Report Discussion and Feedback Sheet
12 SW0505: Case Study Analysis To be submitted separately
12a SW0505: Case Study Verification Sheet To be submitted with item 12
13 SW0506: Record of Interview with Service User
13a SW0506: Feedback/from Service Users/ Carers
14 SW0506: Service User Interview Mark Sheet
15 Practice Experience Summary
16 Practice Educators Comments
Please remember to:
Submit one copy of the portfolio – part B of the handbook- in the ring binder provided
Please submit the case study analysis separately
Keep a complete copy of the portfolio as you will need a full copy to give to your Level 6 Practice Educator One identical copy of the case study and one copy of the portfolio should be submitted electronically to: [email protected]
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1. Summary of Assessment: To be completed at the end of the placement.
Name of student…………………………………………………….. Name of Practice Educator......................................................... Module SW0505Social Work Practice: Assessment and Planning
Assessment
Mark
Component 1: Verification of standards relevant to key roles 1-6 in relation to assessment and planning
Pass/Fail Attendance Record over the 30 days Practice Learning Agreement Record of mid point review meeting Practice Experience Summary
Component 2: Case study marked by tutor
%
Module SW0506 Social Work Practice: Intervention and Review
Assessment
Mark %
Component 1: Verification of standards relevant to key roles 1-6 in relation to intervention and review
Pass/Fail Attendance Record over the 30 days Practice Learning Agreement Records of mid point review meeting Practice Experience Summary
Component 2: Record of interview with service user and testimonials Marked by Practice Educator
%
Please note that it is a requirement of this module to complete an online evaluation at
the end of the placement.
I confirm that I recommend a Pass/ Fail for this placement (please delete)
Practice Educator Signature:
Date:
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2. Confidentiality Statement:
It is recognised that students will have access to sensitive information about people’s lives during their practice, and that they will need to abide by placement agency and university policies in relation to confidentiality and professional ethics. It is also recognised that students will need to draw on material relating to their practice with service users, family members, carers and agency staff in order to evidence their competence. All identifying features of service users must be anonymised in the portfolio; this includes names, addresses, dates of birth and any individual features that because of their unusual characteristics may lead to the service user being identified. Students must seek the agreement of the Practice Educator before presenting any evidence based on agency documentation. When referring to professionals within this document, please use generic professional terminology, rather than specific names (with the exception of the Practice Learning Agreement and where professional signatures are required). It is good practice to seek the consent of service users before using details of their lives for written assignments. Any exceptions to this policy will be clearly stated within the documentation.
Portfolios that are considered to breach confidentiality may be marked as a fail. Please complete the form below to indicate confirmation that confidentiality has been adhered to:
Please note that the Practice Educator will need sight of your completed portfolio to enable them to sign this statement.
Confidentiality Statement I have removed all information that may enable service users to be identified. I am aware that I may incur a reduced mark or a fail, should I have breached confidentiality (see Programme Handbook for further details).
Student signature: Date: To my knowledge the student has abided by agency policy in relation to confidentiality in compiling their portfolio material. I have read the material presented in the portfolio and can confirm that no service user can be identified.
Practice Educator signature: Date:
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3. Practice Learning Agreement: This is part of the required work for Component 1 of the Summative Assessment. This will be assessed pass/fail by the Practice Educator.
The purpose of the PLA is to ensure that all parties are clear about the objectives of the practice experience, individual roles and responsibilities and the proposed workload.
The Student, Practice Educator, Practice Supervisor (if applicable) and the Placement Consultant should confirm their agreement to the document in the first few weeks of the placement, which will be formally signed at the midway meeting. Students must ensure that the final version is emailed to the Guidance Tutor by a date agreed below
This is a working document that may be frequently revisited. It should be formally reviewed at the mid point review.
It is acknowledged that the information required within this document requires individuals to be named; this Practice Learning Agreement is an exception to the confidentiality policy.
Has a Social Work Audit of Practice been completed for this placement? Yes/ No If no then the placement consultant must contact the Practice Learning Coordinator Student:
Home Address /Telephone and e-mail contact:
Practice Educator:
Telephone and e-mail contact:
Who will cover this role in the absence of the Practice Educator?
Practice Supervisor (if applicable):
Telephone and e-mail contact: Who will cover this role in the absence of the Practice Supervisor? Placement Consultant: Telephone and e-mail contact: Guidance Tutor: (Please Note the Guidance Tutor will NOT normally participate in placement related meetings).
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The Placement Setting: (300 words) This section of the PLA is normally completed following the initial Practice Learning Agreement Meeting. Please consider the following: The aims and objectives of the agency; the agency mission statement; the nature and context of the agency; How the agency is structured and what services does it provide and to whom?; What is the composition of the team or unit?; What is the social profile of the community in which it is located or tries to serve? Please insert response here Expected Placement Dates: From……………………To………………. . These dates must allow for the student to complete 60 days within the placement setting, any missed days will need to be added to the end of placement. Work undertaken for academic assignments and attendance at tutorials must take place outside of placement time. However it is expected that students will spend time reading around practice and policy issues to inform their practice and to contribute to the preparation of practice reports. Expected hours of work ……………………………………………………………. Any variation from normal working hours should be agreed at the outset of the placement by negotiation with the training team and should be recorded here: Does the student have access to a desk/telephone etc? Concurrent Academic Work Requirements: Recall Arrangements: Dates of 10 days leave (including Bank Holidays) to be negotiated: Please note some students will be required to take leave when the agency is closed to ensure that the placement is completed within the available period. Dates of 5 study days, these may also need be taken when the agency is closed to ensure the placement is completed within the available period. You may wish to refer to attendance sheet on page 27/28. NB: The portfolio and Case Study analysis should be submitted on 3 March 2011 by
4pm.
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Health and Safety: Please summarise the protocol you will be following in relation to signing in and out, procedures for home visits, name of person to whom the student should report any concerns or absences. Any sickness absence should also be notified to all parties and should be covered by self-certification and sick notes in line with the placement agency’s policies. Please note: Copies of sick notes should be forwarded to Doreen Jamieson, Room G208, Coach Lane Campus East, Benton, Newcastle upon Tyne, NE7 7XA. You are also required to report any placement absence to the sickness/absence helpline on 0191 2156789.
Student’s individual learning needs. Please be as precise as possible when completing this section. For example if you need to know certain legislation – please identify which legislation is required. It may be helpful to consult the student profile and previous placement portfolios when responding to this section. Knowledge: Skills: Values:
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Proposed workload including range and quantity Please include all direct work, meetings and agency visits. Sufficient work is expected to be available to enable students to demonstrate competence in all National Occupational Standards for social work and application of social work values. In some settings this will mean making creative arrangements, often with partner agencies or the wider organisation to enable students to gain experience in relation to all required Standards.
Facilities and support available to the student: (Students are reminded of the support available via their Placement Consultant, Guidance Tutor and the University Student Support Services, including disability support and black students’ support group).
Occupational Health / Reasonable Adjustments
Has an Occupational Health assessment been undertaken in relation to this placement? If Yes Have reasonable adjustments been agreed as a result of the above assessment- give details? If No is an assessment required? Yes/ No. If Yes, please contact the Practice Learning Coordinator.
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Supervision arrangements: Recommended 1.5 hours per 5 practice days
Frequency………………………….Duration…………………… Regular, pre-planned, private and uninterrupted supervision sessions should take place between the Practice Educator and student. It is acknowledged that some group supervision sessions may take place. It is advised that these do not exceed more than one group supervision to 3 individual sessions. Arrangements for Recording…………………………… What are the student’s expectations in relation to the Practice Educator and supervision sessions? What are the Practice Educators expectations in relation to the student and supervision sessions What are the expectations and understanding of the Practice Supervisor’s role within this process? What are the expectations in relation to any group supervision that may take place? Please note that it is anticipated that group supervision will occur a maximum of one in four individual supervision sessions unless otherwise agreed with the Placement Consultant. An example of a supervision agenda can be found in Part A – Information and Guidance
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Use of Cars Will the student be using his or her own car in relation to this placement? Yes / No If yes, do the student’s insurance documents indicate the appropriate level of business use cover? Yes / No Please indicate whether the Practice Educator/Supervisor has seen the student documentation. Yes / No How will the agency contribute to travelling expenses incurred by the student undertaking duties in relation to their placement? Mid Point Review All relevant documentation must be completed prior to this meeting (see page 12 for guidance). The Practice Educator and where relevant the Practice Supervisor are encouraged to use supervision sessions prior to the mid point meeting to review the practice learning opportunity in its entirety and to complete the relevant documentation.
List of items for SW0505 and SW0506
Portfolio item Target dates (to be reviewed at mid point review
Formative Assessment Report
Case Study Analysis
Service User Interview
Service User Feedback
Direct Observations, including observation to be used as the basis for SW0506
Draft Portfolio to be available for the Practice Educator by:
Portfolio Submission Date
Signature of all parties to the agreement: Student to email a copy to the guidance tutor within the first few weeks of the start of the placement.
Student:
Date:
Practice Educator: Date:
Placement Consultant: Date:
Practice Supervisor (if appropriate) Date:
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4 Mid Point Review The student, Practice Educator, Practice Supervisor (if appropriate) and the Placement Consultant should meet to review the student’s progress approximately half way through the practice experience (25-30 days).
The student will be responsible for recording the minutes within the mid point review document on page 16.
Should any party have concerns about the practice experience or the student’s progress these issues should be fully discussed and action taken to address any concerns.
Additional meetings should be arranged and minuted if required. Preparation for the mid point review meeting:
Student and Practice Educator to meet two weeks prior to the mid point review to discuss the student’s progress.
Student and Practice Educator to complete documentation on pages 13 and 15 prior to the mid point review
One direct observation of Student Practice must have been completed
4a Mid point Preparation Document (overleaf) - Student to complete following discussion with Practice Educator.
This should be completed in the two weeks leading to the mid point meeting and discussed in supervision with the Practice Educator
Please note that identification of one example does not necessarily indicate consistent demonstration of the required standards. These are examples of the work you have done. This document will be used as a basis for discussion within the review meeting.
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4 a (Continued) Student’s Examples:
Key Role One: Prepare for and work with individuals and/or families, and/or carers, and/or groups and communities to assess their needs and their circumstances Unit 1: Prepare for social work contact and involvement Unit 2: Work with individuals, families, carers, groups and communities to help them make informed decisions Unit 3: Assess needs and options to recommend a course of action
Example: Key Role Two: Plan, carry out, review and evaluate social care/work practice, with individuals, and/or families, and/or carers, and/or groups, communities and other professionals. Unit 4: Respond to crisis situations Unit 5: Interact with individuals, families, carers, groups and communities to achieve change and development and to improve life opportunities Unit 6: Prepare, produce, implement and evaluate plans with individuals, families, carers, groups, communities and professional colleagues Unit 7: Support the development of networks to meet assessed needs and planned outcomes Unit 8: Work with groups to promote individual growth, development and independence Unit 9: Address behaviour which presents a risk to individuals, families, carers, groups and communities
Example: Key Role Three: Support individuals to represent their needs, views and circumstances Unit 10: Advocate with, and on behalf of, individuals ,families, carers, groups and communities Unit 11: Prepare for, and participate in decision making forums
Example:
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Key Role Four: Manage Risk to individuals, families, groups, communities, self and colleagues Unit 12: Assess and manage risks to individuals, families, carers, groups and communities Unit 13 : Assess, minimise and manage risk to self and colleagues
Example:
Key Role Five: Manage and be accountable, with supervision and support, for your own social care/work practice within your organisation Unit 14: Manage and be accountable for your own work Unit 15: Contribute to the management of resources and services Unit 16: Manage, present and share records and reports Unit 17: Work within multi disciplinary and multi-organisational teams, networks and systems
Example:
Key Role Six: Demonstrate professional competence in social work practice Unit 18: Research, analyse, evaluate and use current knowledge of best social work practice Unit 19 : Work within agreed standards of social work practice and ensure own professional development Unit 20: Manage complex ethical issues, dilemmas and conflicts Unit 21: Contribute to the promotion of best social work practice
Example:
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4b Mid Point Preparation Document – Practice Educator to complete following discussion with the student.
Please indicate stage of student development in relation to this Level 5 placement.
NOS Unit
Good Satisfactory Needs Development Not Met Yet
No Opportunity To be added to action Plan Yes/No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
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Codes of
Practice
1
2
3
4
5
6
Summary of feedback from direct observation(s) undertaken to date:
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4c Mid Point Review Document This is part of the required work for Component 1 of the Summative Assessment. This will be assessed pass/fail by the Practice Educator. The student should ensure that this document reflects the content of the meeting and is circulated to all members of the training team.
1. Review of the Practice Learning Agreement
a) Consider the learning opportunities available and the progress the student has made
towards demonstrating practice competence indicate, any issues arising
b) Review of the supervision process as outlined in the PLA.
c) Any National Occupational Standards/Codes of Practice that there may be difficulties in meeting?
2. Review of the direct observation 3. Review of assignments to be submitted as part of the placement modules 4. Review of any Reasonable Adjustments as identified within the PLA 5. Any other aspects of the placement discussed? 6. Please identify any NOS or COP that are not currently being met 7. Is a second opinion Practice Educator required? 8. Action Plan
Please provide a summary of any action to be taken as a result of the midway meeting; please include timescales and the person responsible. All action plans should follow the SMART rule.
Present Signature
Student
Practice Educator
Placement Consultant
Other e.g. Practice Supervisor
Date of Meeting:
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5 Additional Training Team Meetings Please record dates and actions and minutes of ANY other meetings held between the student, Practice Educator, Practice Supervisor if applicable and tutor by inserting an additional sheet,
using the format below, if required. Please circulate these minutes to your training team.
Date:
1. Participants:
2. Purpose of meeting:
3. Key points of discussion – please clearly identify any NOS or COP that are not
being met:
4. Action plan (Please ensure that this plan follows the SMART rules):
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6 Direct Observation of Student by Practice Educator Direct observations should be planned events, discussed and agreed in supervision
sessions beforehand.
The student should be given time to prepare themselves, with clear objectives (i.e. what activities and skills are being observed and what the expectations are of feedback) outlined in advance.
Observations should be linked to expectations of the Key Roles / Codes of Practice
At least two observations must be undertaken by the Practice Educator.
One observation should take place prior to the mid point review.
Two observations must be of direct practice with service users.
The student should be provided with verbal feedback as soon as possible after the event and the proforma provided below completed prior to any further observations taking place.
Students must ask the permission of service users and carers before any direct observations are undertaken.
6a Formative Assessment SW0506: Social Work Practice: Intervention and
Review Service User Interview and Feedback / Testimonials from Service Users.
One direct observation must be used as a basis for the Record of an Interview with a Service User, component 2 of the assessment for module SW0506.
The feedback provided to the student by the Practice Educator will provide formative feedback to the student upon which the student will base their summatively assessed Reflection on communication skills used (see page 35).
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6b First/Second direct observation proforma (delete as appropriate):
Date of observation …………………………. Name and Role of Observer ………………………………………. Please comment on the following areas using as much space as is required: 1. Activity observed: 2. Agreed aims/ objectives for this observation 3. How the student prepared for the session? 4. The student’s communication skills 5. How did the student demonstrate values in practice? 6. Did the student meet their objectives - to what extent? 7. How did the student respond to unexpected events? 8. The student’s overall performance 9. Future Learning Needs 10. Student Reflections on the feedback provided – Student to provide these 11. Will this observation be used as the basis of the Service User
Interview (page 35) Yes / No If yes: The student must attach a copy of this feedback to the summative assignment submitted to the Practice Educator for marking.
Student Signature ……………………. Practice Educator Signature ………………….
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7 National Occupational Standards: This is part of the required work for Component 1
of the Summative Assessment. This will be assessed pass/fail by the Practice Educator.
Information and Guidance
The National Occupational Standards are used as the basis for the assessment of the student’s practice competence. The Key Roles and Units are detailed in the handbook on the forthcoming pages. Full details of National Occupational Standards, underpinning knowledge requirements and Performance Criteria can be found at the following website: www.skillsforcare.org.uk.
It is anticipated that students will cover all National Occupational Standards across both modules. These standards build on those addressed at Level 4 and will prepare students for demonstrating professional competence at Level 6.
It is expected that students achieve all these identified occupational standards during their practice experience. The student should negotiate with the Practice Educator how to take advantage of the learning opportunities available within the setting in order to meet the standards and what kind of evidence will be needed.
Students should discuss progress in meeting the occupational standards with their Practice Educator and Placement Consultant and make sure they are aware of any difficulties or problems.
The student will need to consistently demonstrate each National Occupational Standard (NOS) for these to be considered as met.
Collecting Evidence of Competence Evidence may be drawn from a number of sources (suggested abbreviations for inclusion in the following proforma are indicated below)
O - Direct Observation.
W - Written Feedback from colleagues, other professionals, co-workers
SU - Feedback from service users. The latter may be in a variety of forms, for example some service users may prefer to have their views recorded, or to draw a picture.
V/A - Video and Audio Recordings, where consent is obtained. Please be mindful of ethical issues related to this practice.
PR - Process recordings of work with service users and carers meetings.
D - Team /individual discussions
S - Supervision Notes
P - Agency, team or other presentations
Please provide a key for any other initials used in completing the proforma below
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Key Key Role One: Prepare for and work with individuals and/or families, and/or carers, and/or groups and communities to assess their needs and their circumstances
Units Indicate types of evidence used. Please refer to the list on p.20
Please Indicate whether this Unit has been consistently demonstrated (Yes/No)
Unit 1: Prepare for social work contact and involvement
Unit 2: Work with individuals, families, carers, groups and communities to help them make informed decisions
Unit 3: Assess needs and options to recommend a course of action
Practice Educators brief summary comments in relation to Key Role 1:
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Key Role Two: Plan, carry out, review and evaluate social care/work practice, with individuals, and/or families, and/or carers, and/or groups, communities and other professionals
Unit Indicate types of evidence used. Please refer to the list p.20
Please Indicate whether this Unit has been consistently demonstrated (Yes/No)
Unit 4: Respond to crisis situations
Unit 5: Interact with individuals, families, carers, groups and communities to achieve change and development and to improve life opportunities
Unit 6: Prepare, produce, implement and evaluate plans with individuals, families, carers, groups, communities and professional colleagues
Unit 7: Support the development of networks to meet assessed needs and planned outcomes
Unit 8: Work with groups to promote individual growth, development and independence
Unit 9: Address behaviour which presents a risk to individuals, families, carers, groups and communities
Practice Educators brief summary comments in relation to Key Role 2:
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Key Role Three: Support individuals to represent their needs, views and circumstances
Units Indicate types of evidence used. Please refer to the list p.20
Please Indicate whether this Unit has been consistently demonstrated (Yes/No)
Unit 10: Advocate with, and on behalf of, individuals, families, carers, groups and communities
Unit 11: Prepare for, and participate in decision making forums
Practice Educators brief summary comments in relation to Key Role 3:
Key Role Four: Manage Risk to individuals, families, groups, communities, self and colleagues
Units Indicate types of evidence used. Please refer to the list on p.20
Please Indicate whether this Unit has been consistently demonstrated (Yes/No)
Unit 12: Assess and manage risks to individuals, families, carers, groups and communities
Unit 13: Assess, minimise and manage risk to self and colleagues
Practice Educators summary comments in relation to Key Role 4:
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Key Role Five: Manage and be accountable, with supervision and support, for your own social care/work practice within your organisation
Unit Indicate types of evidence used. Please refer to the list on p.20
Please Indicate whether this Unit has been consistently demonstrated (Yes/No)
Unit 14: Manage and be accountable for your own work
Unit 15: Contribute to the management of resources and services
Unit 16: Manage, present and share records and reports
Unit 17: Work within multi disciplinary and multi-organisational teams, networks and systems
Practice Educators brief summary comments in relation to Key Role 5
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Key Role Six: Demonstrate professional competence in social work practice
Unit Indicate types of evidence used. Please refer to the list on p.20
Please Indicate whether this Unit has been consistently demonstrated (Yes/No)
Unit 18: Research, analyse, evaluate and use current knowledge of best social work practice
Unit 19 : Work within agreed standards of social work practice and ensure own professional development
Unit 20: Manage complex ethical issues, dilemmas and conflicts
Unit 21: Contribute to the promotion of best social work practice
Practice Educators brief summary comments in relation to Key Role 6
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Values Requirements
Code of Practice Indicate types of evidence used. Please refer to the list on p.20
Has the student consistently demonstrated their ability to demonstrate the Codes of Practice (Yes/ No)
Protect the rights and promote the interests of service users and carers.
Strive to establish and maintain the trust and confidence of service users and carers.
Promote the independence of service users while protecting them as far as possible from danger or harm.
Respect the rights of service users while seeking to ensure that their behaviour does not harm themselves or other people.
Uphold public trust and confidence in social care services
Be accountable for the quality of their work and take responsibility for maintaining and improving their knowledge and skills
Practice Educator’s brief summary comments in relation to the Codes of Practice
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8 Attendance Sheet This is part of the required work for Component 1 of the Summative Assessment. This will be assessed pass/fail by the Practice Educator. The student is required to follow the guidance below and negotiate leave and study days with their Practice Educator.
The chart overleaf must be completed weekly and signed by both the student and the Practice Educator.
The student should ensure that they have completed an equivalent of 60 days (58 days within the practice learning opportunity, 2 days, recall and journal club days, within the University).
Details of attendance, e.g. shifts, sickness or other absence must be recorded. Any period of sick leave must be made up.
Please note there are 75 days provided to complete 60 days practice:
-Students have 10 days leave to be taken (this includes 3 bank holidays). -Students may be required to take leave when the agency is closed (likely to be the case for school related placements). This will ensure that sufficient placement days are completed within the timescale allowed.
-Students can negotiate 5 study days to be taken within the placement period. Students may need to take these days when the agency is closed (likely to be the case for school related placements).
Key BH Bank Holiday, students are normally on leave on these days. **…………University Guidance Tutorials (recall days) 2-4 pm 16.12.10 and 27.01.10. These count as of one completed placement day. *** University Inter professional Journal club. The two half days of 13.01.10 pm and 27.01.10 count as one completed placement day. Students should refer to their full Level 5 timetables to obtain room information in relation to room allocation for the above days. Agreed hours per week to be worked within the agency:…………………………………………………………………… The expected placement end date is 25 February 2011
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Week commencing Mon Tue Weds Thur
Fri Sat Sun Practice Educator signature Student signature
15.11.10
22.11.10
29.11.10
06.12.10
13.12.10
xx
20.12.10
27.12.10 BH
BH
03.01.11 BH
10.01.11
***
17.01.11
24.01.11
***
**
31.01.11
07.02.11
14.02.11
21.02.11
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9 Record of Supervision Sessions:
Date of Pre-placement Meeting ………………………………………………….. Date of Session Duration Signature of
Practice Educator Signature of Student
Individual/Group Supervision
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10 Formative Assessment: Written Assessment Report SW0505: Social Work Practice Assessment and Planning
This Formative Assessment will assist you to prepare for the summative assessment for this module and to begin to provide evidence of you developing knowledge underpinning the NOS.
Task You must produce a written report of an assessment that you have carried out with an
individual, group or project. Your choice of report should be discussed fully with your Practice Educator with any identifying features fully anonymised prior to submission within the portfolio.
Your work should reflect agency requirements in relation to length and content. If the
agency does not have set guidelines then the following structure is suggested:
Guidance/Structure of the Report
Below is a general guide to the usual standard format of any report. The agency may have a preferred format or structure for report that you should follow. Remember that a good report fits its purpose, is easy to follow and is clear and accurate. It also has headings and sections.
Title, author and date
Introduction: The purpose of the report, sources of information, aims and objectives.
Background: Any relevant background to the person/situation.
Key Headings: Each heading will be followed by a short section of information, Headings should be discussed with your Practice Educator and should reflect the requirements of the agency.
Conclusions: Draws together main points.
Recommendations: What actions should now take place or what you think should happen.
Following completion of the report, it should be given to the Practice Educator by an agreed date. The Educator will provide feedback for discussion within supervision. Whilst there are no formal making criteria it is suggested that the following are considered by the Practice Educator when providing feedback /discussing the completed report with the student: Does/is the report:
Provide a clear explanation of the purpose of the report?
Succinct, well structured and clear presentation?
Provide evidence of consideration of service user/carer perspectives?
Provide evidence for professional judgement and decision making?
Demonstrate appropriate reference to professional knowledge base?
Demonstrate an ability to uphold Social Work Codes of Practice (GSCC, 2002)?
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11 Practice Educator Formative Feedback Sheet Written Assessment Report SW0505: Social Work Practice Assessment and Planning.
Suggested areas for feedback
Practice Educator Feedback
Provide a clear explanation of the purpose of the report.
Succinct, well structured and clear presentation.
Provide evidence of consideration of service user/carer perspectives.
Provide evidence for professional judgement and decision making.
Demonstrate appropriate reference to professional
knowledge base
Demonstrate an ability to uphold Social Work Codes of Practice (GSCC, 2002).
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Please provide a summary of the discussion with your Practice Educator in relation to the completed Assessment report:
Was the report submitted according to the agreed timetable? Yes/ No
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12 Case Study Analysis SW0505 Social Work Practice Assessment and Planning
This is Component 2 of the Summative Assessment for SW0505. This assignment will be marked by your Guidance Tutor.
Task
You must submit an analysis of a piece of work that you have undertaken whilst on placement. Your chosen piece of work should enable you to demonstrate and critically appraise the theories, methods and knowledge you have drawn on in undertaking your work in relation to assessment and planning.
Your work should be 2,000 words + / - 10%.
This assignment should enable you to demonstrate: Key Role 1, Unit 3: Assess needs and options to recommend a course of action.
Your chosen case should be discussed fully with and verified by your Practice Educator. Any identifying features must be fully anonymised prior to submission.
Guidance
Background to the case Describe the context to the case, with a very brief history of how and why it came to your agency. Include the relevant legal and policy context and how these contexts influenced the subsequent work.
Assessment and planning What was the nature of the assessment involved in this case and what was your role? How did you manage this role and the boundaries or limitations that this role involved? What were the different perspectives that were involved? What were the key issues that you had to consider in this case and how did they influence what you actually did? What was your plan of work? You should consider your theoretical approaches to the assessment.
Social work values and ethics What were the main value issues, and how did these influence your own understanding and approach? How can you relate your work to the GSCC Codes of Practice?
Reflection and evaluation of own practice What aspects of your work were effective and why? What might you have done differently and what changes might you now make in your approach. Why is this? What are your areas of strength and what areas do you need to develop? An analysis of your overall learning and practice is required.
Presentation Your work should be professionally presented, and fully referenced in accordance with the Harvard referencing convention as used at Northumbria. Assessment
Your response to the task and guidelines given will be assessed against the Marking Criteria in section A Information and Guidance. Please submit a standard university Mark Sheet for this piece of work.
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12a Practice Educator Verification of Case Study Analysis
Please put verification on the front of your submitted case study (It may be handwritten). Please submit this assignment and verification sheet separately from the overall portfolio of evidence.
I verify that the student undertook the work discussed within this Case Study Analysis.
Signed …………………………………………….. (Practice Educator)
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13 Record of an Interview with a Service User and Feedback / Testimonials from Service Users. SW0506 Social Work Practice: Intervention and Review
This is Component 2 of the Summative Assessment for SW0506. It will provide you with the opportunity to have a grade awarded for your direct social work practice and will be marked and graded by your Practice Educator. Please note your Practice Educator can look at a plan of your work, but cannot read full drafts.
Task There are three summatively assessed pieces of work - Tasks 1, 2 and 3:
These should enable you to demonstrate the, Key Role 2, Unit 5: Interact with individuals, families, carers, groups and communities to achieve change and development and to improve life opportunities
Using formative feedback provided by the Practice Educator as the basis of this assessment (feedback on one direct observation see page 18):
Task 1) The student is expected to provide evidence of their performance in social work
intervention and review through direct practice with a service user or carer.
Guidance
This can be provided in one of the following ways and should be of no more than 5-10 minutes of the interview:
A video or tape of an interview or some form of direct work with a service user, OR
A transcript of an interview, of some form of direct work with a service user. This should provide a record of what was actually said rather than a reflection on what was done. For example:
Sam: “I want somebody to help me get what I want”. Social Work Student: “Would you be interested in contacting an Advocate?” Sam: “Yes, if you give me the number I will ring them.” You must obtain permission from the service user to use the anonymised interview as part of your assessed work in the portfolio. If it is a video recording, then the film should not show the face of the service user. Marking Criteria: This piece of work will be assessed using the following criteria:
Provides clear and accurate evidence of the interview that took place
Demonstrates effective communication skills used by the student
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Task 2) a) A written explanation of the context and setting in which this interview took place (250 words) and
b) A reflective piece on communication skills used (1250 words).
Guidance
The student should identify the context of the interview undertaken.
The student should reflect upon the communication skills they used: Which skills were used? How effective were these? What would be done differently in future interviews as a result of this experience?
How was feedback provided by the Educator? How will this inform future interventions with service users?
How were the principles and values of social work upheld?
Marking Criteria. This piece of work will be assessed using the following criteria:
Provide a clear explanation of the context of the intervention to the service user / carer
Demonstrates the student’s ability to reflect on and evaluate their own communication skills.
Provides a reflection on the feedback given by the Practice Educator
Demonstrates an ability to work within the principles and values underpinning social work practice
Your work should be professionally presented, and fully referenced in accordance with the Harvard referencing convention as used at Northumbria.
Task 3) Feedback should be obtained from up to three service users or carers Guidance
The feedback should be provided in the format provided on page 47 or in a format used by the agency / Practice Educator for example a questionnaire.
Feedback should include:
Whether the service user or carer felt listened to and respected by the student by the student.
Whether the service user felt the student did what they said they were going to.
Whether the service user/carer was satisfied with the way the student carried out their job.
Marking Criteria. This piece of work will be assessed using the following criteria:
Demonstrates that the student worked within agreed standards of social work practice.
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13a Service User/Carer Feedback Sheet (You are welcome to use an agency appropriate for this section if required)
Name of service user or carer ………………………………... (This will be removed or anonymised before the student’s work is assessed) Date of Feedback ……………………………………………….. Did the student explain why they were working with you? Did you feel listened to? If so, in what ways? If not, why was this? Did you feel your views were respected? If so, in what ways? If not, why not? Did the student do what they said they were going to do (e.g. arrive on time, talk about what was agreed, carry out some arrangement?) Please give an example. If not, please say what happened. Did the student appreciate how you were feeling? If so, how did he or she show this? If not, what leads you to think he or she did not understand how you were feeling. Were you satisfied with the way this student carried out their job? Please say why you are satisfied. If you are not satisfied, why this is so.
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14 Practice Educator Mark and Comments Sheet Service User Interview and Feedback: SW0506 Social Work Practice Intervention and Review.
Student …………………………………………Marker …………………………………………
Marking Criteria
Assessment
Exceptional
80-100
Excellent
70-79
Very Good
60-69
Good
50-59
Satisfactory
45-49
Borderline Pass 40-44
Fail
30-39
Low Fail
0-29
Provides clear and accurate evidence of the interview that took place
Demonstrates effective communication skills used by the student
Provide a clear explanation of the context of the intervention to the service user / carer
Demonstrates the student’s ability to reflect on and evaluate their own communication skills
Provides a reflection on the feedback given by the Practice Educator.
Demonstrates an ability to work within the values and principles underpinning social work practice
Demonstrates that the student worked within agreed standards of social work practice.
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Practice Educator Comments Service User Interview and Feedback SW0506
Mark …………………………………………%
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15 Student’s Practice Experience Summary This is part of the required work for Component 1 of the Summative Assessment. This will be assessed Pass/Fail by the Practice Educator. Guidance: This summary is an account of the context and the practice activity that you have undertaken. It is very important that this section is completed, as it will inform the essential background for the case study and reflective assignment. You also need to describe briefly the learning that has been achieved. This should not exceed 1,000 words. You may choose to follow the suggested format below or use a format agreed by your Practice Educator:
Work and practice activity undertaken What type of workload has been carried out? List and summarise all pieces of work that have been undertaken and approaches used. Do distinguish between visits and actual practice that you have been responsible for. For example:
Group work programme with young people: 6 sessions, held weekly. Co–leader of the group whose focus was developing a constructive activity programme.
Assessment of a child and carers: Co–worked with a social worker within the team, produced a formal report.
Please insert this summary overleaf.
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16. Practice Educators Comments
Guidance
The Practice Educator is invited to provide a summary of the student’s overall learning
during this practice experience.
The comments should be consistent with the overall grading which the student has received on the assessed pieces of work.
Three areas of strength and learning needs for development at the next level should be addressed.
Please comment on student’s adherence to values and National Occupational Standards.
Please insert a sheet as required. Future Learning needs in relation to the student’s skills knowledge and values
Signature ………………………………………………. Date ………………………….