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Chair of Systems Design www.sg.ethz.ch Social Resilience in Online Communities: The Autopsy of Friendster David Garcia Conference in Online Social Networks. Boston, US October 7th, 2013

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Page 1: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

Chair of Systems Design www.sg.ethz.ch

Social Resilience in Online Communities:The Autopsy of Friendster

David GarciaConference in Online Social Networks. Boston, US

October 7th, 2013

Page 2: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster

Outline

1 When Online Social Networks Die

2 Measuring Social Resilience

3 The Autopsy of Friendster

Conference in Online Social Networks. Boston, US October 7th, 2013 2 / 19

Page 3: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster

Chair of Systems Design at ETH Zurich

Main Research AreasEconomic Networks & Social Organizations

e.g. ownership networks, R&D networks, financial networks, ...e.g. online communities, OSS projects, animal societies, ...

Denmark

Portugal

United Kingdom

Belgium

Netherlands

France

Spain

Ireland

Finland

Greece

Sweden Germany

Methodological Approach: Data Driven Modelingeconomic databases: Bloomberg, patent and ownership databasesdigital traces: user interaction, OSN, activity volumes

Conference in Online Social Networks. Boston, US October 7th, 2013 3 / 19

Page 4: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

When Online Social Networks Die

1 When Online Social Networks Die

2 Measuring Social Resilience

3 The Autopsy of Friendster

Conference in Online Social Networks. Boston, US October 7th, 2013 4 / 19

Page 5: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

Researching on the death of OSN

When Online Social Networks Fail

What are the reasons that drive large amountsof users away from an Online Social Network?

Internet Archaeology

Analysis of the non-written traces of adisappeared society, aiming at understanding theway it worked and its demise.

The Onion on Friendster:

“Millions of profiles left utterly untouched”

“The users prized photos of themselves drinking”

“Friendster was a primitive society lacking video

comments, status updates”

Conference in Online Social Networks. Boston, US October 7th, 2013 5 / 19

Page 6: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

Researching on the death of OSN

When Online Social Networks Fail

What are the reasons that drive large amountsof users away from an Online Social Network?

Internet Archaeology

Analysis of the non-written traces of adisappeared society, aiming at understanding theway it worked and its demise.

The Onion on Friendster:

“Millions of profiles left utterly untouched”

“The users prized photos of themselves drinking”

“Friendster was a primitive society lacking video

comments, status updates”

Conference in Online Social Networks. Boston, US October 7th, 2013 5 / 19

Page 7: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

Social resilience and users leaving an OSN

Social Resilience

The ability of the community to withstand external stresses,disturbances, and environmental changes

Stresses for OSN include changes in the user interface, technicalproblems, threats to privacy, rumors, competing sites...

Users have a cost c of using the network (globalconstant)

Time to learn to use, standing ads, fees...

User benefit b is a function of its socialenvironment

Information and attention from social contacts

If c/b < 1 a user will stay active, or leaveotherwise

Conference in Online Social Networks. Boston, US October 7th, 2013 6 / 19

Page 8: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

Social resilience and users leaving an OSN

Social Resilience

The ability of the community to withstand external stresses,disturbances, and environmental changes

Stresses for OSN include changes in the user interface, technicalproblems, threats to privacy, rumors, competing sites...

Users have a cost c of using the network (globalconstant)

Time to learn to use, standing ads, fees...

User benefit b is a function of its socialenvironment

Information and attention from social contacts

If c/b < 1 a user will stay active, or leaveotherwise

Conference in Online Social Networks. Boston, US October 7th, 2013 6 / 19

Page 9: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

Social resilience and users leaving an OSN

Social Resilience

The ability of the community to withstand external stresses,disturbances, and environmental changes

Stresses for OSN include changes in the user interface, technicalproblems, threats to privacy, rumors, competing sites...

Users have a cost c of using the network (globalconstant)

Time to learn to use, standing ads, fees...

User benefit b is a function of its socialenvironment

Information and attention from social contacts

If c/b < 1 a user will stay active, or leaveotherwise

Conference in Online Social Networks. Boston, US October 7th, 2013 6 / 19

Page 10: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

Finding the users remaining in an OSN

Cascades of users leaving the OSN

When a user becomes inactive, its friends lose benefit

The cascade stops at a generalized K -core decomposition

Our assumption: b is proportional to the amount of active friends

B C DA

Under certain cost c , there is a critical K for which the K -core of thesocial network will remain active

Conference in Online Social Networks. Boston, US October 7th, 2013 7 / 19

Page 11: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die

Cascades of users leaving a social network

Conference in Online Social Networks. Boston, US October 7th, 2013 8 / 19

Page 12: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience

Measuring Social Resilience

1 When Online Social Networks Die

2 Measuring Social Resilience

3 The Autopsy of Friendster

Conference in Online Social Networks. Boston, US October 7th, 2013 9 / 19

Page 13: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience

We measured the resilience of five OSN

name date status users links source

Facebook 2004 successful 3M 23M (Wilson, 2009)

Livejournal 1999 in decline 5.2M 28M (Mislove, 2007)

Myspace 2003 in decline 100K 6.8M (Ahn, 2007)

Orkut 2004 in decline 3M 223M (Mislove, 2007)

Friendster 2002 failed 117M 2580M Internet Archive

Friendster

Founded in 2002

Reached 20M users in the United States

Became popular in Southeast Asia, reaching 117M accounts

Friendster discontinued its OSN service, deleting all profile data

The Internet Archive crawled as much as possible

Now Friendster is a flash games site

Conference in Online Social Networks. Boston, US October 7th, 2013 10 / 19

Page 14: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience

Empirical K-core decompositions

Friendster

MySpace

ks

1

100

200

304

Livejournal

Facebook

Conference in Online Social Networks. Boston, US October 7th, 2013 11 / 19

Page 15: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience

The social resilience of the five OSN

100 101 102

ks

10-4

10-3

10-2

10-1

100

P(k

s>

K)

FriendsterFacebookOrkutMySpaceLiveJournal

The CCDF of the k-core distribution measures the amount of activeusers under certain cost and benefit conditions

No network is the best under every condition

The survival of an OSN does not just depend on its topology

Conference in Online Social Networks. Boston, US October 7th, 2013 12 / 19

Page 16: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience

Not power-law degree distributions

MySpace

100 101 102 103 104 105

degree

10-6

10-4

10-2

100

Pro

b[de

gree

=d]

MySpaceFacebook

Orkut

100 101 102 103 104 105degree

10-8

10-6

10-4

10-2

100

Pro

b[de

gree

=d]

LiveJournalFriendsterOrkut

A rumor can survive forever in a networkwith a Power-Law degree distribution

ML estimation of Power-Law fit

Evaluation: Kolmogorov-Smirnov test

Null hyp: degree distribution follows PL

d̂min α̂ ntail D p

FS 1311 3.6 290K 4.59 < 10−15

LJ 88 3.3 81K 0.02 < 10−15

FB 423 4.6 5K 0.14 < 10−15

OK 171 3 280K 0.02 < 10−15

MS 2350 3.6 623 0.03 0.22

Kolmogorov-Smirnov on ML estimatescontradict eyeballing on PDF

Conference in Online Social Networks. Boston, US October 7th, 2013 13 / 19

Page 17: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster

The Autopsy of Friendster

1 When Online Social Networks Die

2 Measuring Social Resilience

3 The Autopsy of Friendster

Conference in Online Social Networks. Boston, US October 7th, 2013 14 / 19

Page 18: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster

Limited connectivity patterns

time [id]2 107x 4 107x107 6 107x 8 107x 108

distance

4 107x

4 107x-

2 107x-

2 107x

0

10M user id bins - connections to future (red) and to past (blue)Connectivity to future users is limited in time distanceInitial community was cohesive but did not bring many new users

Conference in Online Social Networks. Boston, US October 7th, 2013 15 / 19

Page 19: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster

Microdynamics of users becoming inactive

Nact

P|

(LN

act)

100

10-1

10-2

10-3

10-4

100

101

102

103

We estimate user as inactivewhen it does not create newfriendship links

Once a user starts losingfriends: when does it becomeinactive?

Likelihood of becominginactive given amount ofactive friends

Active friends as benefit

Users with less active friends were more likely to leave

Conference in Online Social Networks. Boston, US October 7th, 2013 16 / 19

Page 20: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster

Time series of OSN riskP(k

s<

6)

0.3

0.5

0.7

0.9

t [id]0 40M 80M 120M

Amount of nodes below median of coreness (100K bin)Shock at 20M (US collapse), decay after 80M

Conference in Online Social Networks. Boston, US October 7th, 2013 17 / 19

Page 21: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster

Simulating Friendster’s collapse

date

Goo

gle

sear

chvo

lum

e(%

)0

2040

6080

2Jul2009 1Jan2010 2Jul2010 1Jan2011

78% (52M)

15% (10M)

Estimation of active users through Google search trend

Simulation of cascades with deteriorating conditions

R2 = 0.972

Conference in Online Social Networks. Boston, US October 7th, 2013 18 / 19

Page 22: Social Resilience in Online Communities: The Autopsy of ...cosn.acm.org/2013/files/Session3/Session3Paper1.pdf · Friendster 2002 failed 117M 2580M Internet Archive Friendster Founded

David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster

Summary

1 We designed a rational model for users leaving an OSNDecision depending on costs and benefitsChanges in costs and benefits create cascades that stop at k-cores

2 We measured the social resilience of five OSNK-core decompositions show that no network is the bestCosts and benefits analysis is necessary to predict OSN successStatistical analysis rejects power-law degree distributions

3 We analyzed the life and death of FriendsterValidated our assumption on user benefits related to active friendsTime evolution of coreness shows risky periodsCollapse is reproduced by the cascades of our model

Conference in Online Social Networks. Boston, US October 7th, 2013 19 / 19