social resilience in online communities: the autopsy of...
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Chair of Systems Design www.sg.ethz.ch
Social Resilience in Online Communities:The Autopsy of Friendster
David GarciaConference in Online Social Networks. Boston, US
October 7th, 2013
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster
Outline
1 When Online Social Networks Die
2 Measuring Social Resilience
3 The Autopsy of Friendster
Conference in Online Social Networks. Boston, US October 7th, 2013 2 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster
Chair of Systems Design at ETH Zurich
Main Research AreasEconomic Networks & Social Organizations
e.g. ownership networks, R&D networks, financial networks, ...e.g. online communities, OSS projects, animal societies, ...
Denmark
Portugal
United Kingdom
Belgium
Netherlands
France
Spain
Ireland
Finland
Greece
Sweden Germany
Methodological Approach: Data Driven Modelingeconomic databases: Bloomberg, patent and ownership databasesdigital traces: user interaction, OSN, activity volumes
Conference in Online Social Networks. Boston, US October 7th, 2013 3 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
When Online Social Networks Die
1 When Online Social Networks Die
2 Measuring Social Resilience
3 The Autopsy of Friendster
Conference in Online Social Networks. Boston, US October 7th, 2013 4 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
Researching on the death of OSN
When Online Social Networks Fail
What are the reasons that drive large amountsof users away from an Online Social Network?
Internet Archaeology
Analysis of the non-written traces of adisappeared society, aiming at understanding theway it worked and its demise.
The Onion on Friendster:
“Millions of profiles left utterly untouched”
“The users prized photos of themselves drinking”
“Friendster was a primitive society lacking video
comments, status updates”
Conference in Online Social Networks. Boston, US October 7th, 2013 5 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
Researching on the death of OSN
When Online Social Networks Fail
What are the reasons that drive large amountsof users away from an Online Social Network?
Internet Archaeology
Analysis of the non-written traces of adisappeared society, aiming at understanding theway it worked and its demise.
The Onion on Friendster:
“Millions of profiles left utterly untouched”
“The users prized photos of themselves drinking”
“Friendster was a primitive society lacking video
comments, status updates”
Conference in Online Social Networks. Boston, US October 7th, 2013 5 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
Social resilience and users leaving an OSN
Social Resilience
The ability of the community to withstand external stresses,disturbances, and environmental changes
Stresses for OSN include changes in the user interface, technicalproblems, threats to privacy, rumors, competing sites...
Users have a cost c of using the network (globalconstant)
Time to learn to use, standing ads, fees...
User benefit b is a function of its socialenvironment
Information and attention from social contacts
If c/b < 1 a user will stay active, or leaveotherwise
Conference in Online Social Networks. Boston, US October 7th, 2013 6 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
Social resilience and users leaving an OSN
Social Resilience
The ability of the community to withstand external stresses,disturbances, and environmental changes
Stresses for OSN include changes in the user interface, technicalproblems, threats to privacy, rumors, competing sites...
Users have a cost c of using the network (globalconstant)
Time to learn to use, standing ads, fees...
User benefit b is a function of its socialenvironment
Information and attention from social contacts
If c/b < 1 a user will stay active, or leaveotherwise
Conference in Online Social Networks. Boston, US October 7th, 2013 6 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
Social resilience and users leaving an OSN
Social Resilience
The ability of the community to withstand external stresses,disturbances, and environmental changes
Stresses for OSN include changes in the user interface, technicalproblems, threats to privacy, rumors, competing sites...
Users have a cost c of using the network (globalconstant)
Time to learn to use, standing ads, fees...
User benefit b is a function of its socialenvironment
Information and attention from social contacts
If c/b < 1 a user will stay active, or leaveotherwise
Conference in Online Social Networks. Boston, US October 7th, 2013 6 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
Finding the users remaining in an OSN
Cascades of users leaving the OSN
When a user becomes inactive, its friends lose benefit
The cascade stops at a generalized K -core decomposition
Our assumption: b is proportional to the amount of active friends
B C DA
Under certain cost c , there is a critical K for which the K -core of thesocial network will remain active
Conference in Online Social Networks. Boston, US October 7th, 2013 7 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster When Online Social Networks Die
Cascades of users leaving a social network
Conference in Online Social Networks. Boston, US October 7th, 2013 8 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience
Measuring Social Resilience
1 When Online Social Networks Die
2 Measuring Social Resilience
3 The Autopsy of Friendster
Conference in Online Social Networks. Boston, US October 7th, 2013 9 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience
We measured the resilience of five OSN
name date status users links source
Facebook 2004 successful 3M 23M (Wilson, 2009)
Livejournal 1999 in decline 5.2M 28M (Mislove, 2007)
Myspace 2003 in decline 100K 6.8M (Ahn, 2007)
Orkut 2004 in decline 3M 223M (Mislove, 2007)
Friendster 2002 failed 117M 2580M Internet Archive
Friendster
Founded in 2002
Reached 20M users in the United States
Became popular in Southeast Asia, reaching 117M accounts
Friendster discontinued its OSN service, deleting all profile data
The Internet Archive crawled as much as possible
Now Friendster is a flash games site
Conference in Online Social Networks. Boston, US October 7th, 2013 10 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience
Empirical K-core decompositions
Friendster
MySpace
ks
1
100
200
304
Livejournal
Conference in Online Social Networks. Boston, US October 7th, 2013 11 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience
The social resilience of the five OSN
100 101 102
ks
10-4
10-3
10-2
10-1
100
P(k
s>
K)
FriendsterFacebookOrkutMySpaceLiveJournal
The CCDF of the k-core distribution measures the amount of activeusers under certain cost and benefit conditions
No network is the best under every condition
The survival of an OSN does not just depend on its topology
Conference in Online Social Networks. Boston, US October 7th, 2013 12 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster Measuring Social Resilience
Not power-law degree distributions
MySpace
100 101 102 103 104 105
degree
10-6
10-4
10-2
100
Pro
b[de
gree
=d]
MySpaceFacebook
Orkut
100 101 102 103 104 105degree
10-8
10-6
10-4
10-2
100
Pro
b[de
gree
=d]
LiveJournalFriendsterOrkut
A rumor can survive forever in a networkwith a Power-Law degree distribution
ML estimation of Power-Law fit
Evaluation: Kolmogorov-Smirnov test
Null hyp: degree distribution follows PL
d̂min α̂ ntail D p
FS 1311 3.6 290K 4.59 < 10−15
LJ 88 3.3 81K 0.02 < 10−15
FB 423 4.6 5K 0.14 < 10−15
OK 171 3 280K 0.02 < 10−15
MS 2350 3.6 623 0.03 0.22
Kolmogorov-Smirnov on ML estimatescontradict eyeballing on PDF
Conference in Online Social Networks. Boston, US October 7th, 2013 13 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster
The Autopsy of Friendster
1 When Online Social Networks Die
2 Measuring Social Resilience
3 The Autopsy of Friendster
Conference in Online Social Networks. Boston, US October 7th, 2013 14 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster
Limited connectivity patterns
time [id]2 107x 4 107x107 6 107x 8 107x 108
distance
4 107x
4 107x-
2 107x-
2 107x
0
10M user id bins - connections to future (red) and to past (blue)Connectivity to future users is limited in time distanceInitial community was cohesive but did not bring many new users
Conference in Online Social Networks. Boston, US October 7th, 2013 15 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster
Microdynamics of users becoming inactive
Nact
P|
(LN
act)
100
10-1
10-2
10-3
10-4
100
101
102
103
We estimate user as inactivewhen it does not create newfriendship links
Once a user starts losingfriends: when does it becomeinactive?
Likelihood of becominginactive given amount ofactive friends
Active friends as benefit
Users with less active friends were more likely to leave
Conference in Online Social Networks. Boston, US October 7th, 2013 16 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster
Time series of OSN riskP(k
s<
6)
0.3
0.5
0.7
0.9
t [id]0 40M 80M 120M
Amount of nodes below median of coreness (100K bin)Shock at 20M (US collapse), decay after 80M
Conference in Online Social Networks. Boston, US October 7th, 2013 17 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster
Simulating Friendster’s collapse
date
Goo
gle
sear
chvo
lum
e(%
)0
2040
6080
2Jul2009 1Jan2010 2Jul2010 1Jan2011
78% (52M)
15% (10M)
Estimation of active users through Google search trend
Simulation of cascades with deteriorating conditions
R2 = 0.972
Conference in Online Social Networks. Boston, US October 7th, 2013 18 / 19
David Garcia Chair of Systems Design www.sg.ethz.chThe Autopsy of Friendster The Autopsy of Friendster
Summary
1 We designed a rational model for users leaving an OSNDecision depending on costs and benefitsChanges in costs and benefits create cascades that stop at k-cores
2 We measured the social resilience of five OSNK-core decompositions show that no network is the bestCosts and benefits analysis is necessary to predict OSN successStatistical analysis rejects power-law degree distributions
3 We analyzed the life and death of FriendsterValidated our assumption on user benefits related to active friendsTime evolution of coreness shows risky periodsCollapse is reproduced by the cascades of our model
Conference in Online Social Networks. Boston, US October 7th, 2013 19 / 19