social networking & its impact
TRANSCRIPT
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Social Networking and Its Impact
1. Summary (Summarize the total assignment-200 words)2. Introduction (Brief Background information and importance)3. Explain the topic related terminology (What is e-banking? Components of Banking, How it
Works?
4. Description (E-banking in Bangladesh with statistical information like number of user, number ofe-banking service provider in Bangladesh with brief description)
5. Compare between global and Bangladesh Scenario6. Review of Literature (Previous study in this area)7. Customer Satisfaction (Case Study)8. Recommendation9. Conclusion10.References
Summary:
Questions have been raised about the impact of widespread use of social networking sites like
Facebook, MySpace, BlogSpot and Twitter. Do these technologies isolate people and cut off their
relationships? Are there benefits associated with being connected to others in this way? In this analysis
we have explored peoples overall social networks and how use of these technologies are related to
belief, trust, tolerance, individual engagement with current issues, social support, and community and
political engagement.
The findings are showed here and paint a rich and complex picture of the role of social networking site
(SNS) in peoples real and virtual worlds. Wherever possible, weseek to disentangle whether peoples
varying social behaviors, norms, beliefs, gestures and attitudes are related to the different ways they
use social networking, or to other relevant demographic characteristics, such as social class gender, and
age.
Introduction
The social networking sites have a big impact especially in the social and technological lives of theyounger generation. Most of the people we know have an account in social networking site which they
use to share, inform and reconnect with friends (to whom they are not connected for years) and
relatives. If anyone needs to get in touch with them and catch up on any issues or on their lives they
simply write on facebook. They are used to send messages, share their status and news about oneself
and to keep people updated. They are also used for business and educational purposes, people form
groups & pages and interested parties join the group and share their views. Some professionals like,
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players, doctors, politician, trainers, maintain a facebook page for their fans to keep them updated and
accomplish their personal goal. They are useful for mobilization as well as promoting certain issues. It
helps to reach a wider audience, to get more support. While they may be termed social networking sites
as tools of promotion, they have evolved as people have found more uses for them other than for social
reasons. They have an impact on all aspects of life both social and personal.
The social networking sites are very important especially for businesses as they are cheaper to setup,
maintain for marketing and promotional purposes. They can estimate their market demand of their
product and services by viewing their fans like, comment and opinion to their product or service.
The social networking sites (SNS) have a positive impact on developing countries like Bangladesh.
However there is still need for Bangladesh to come up with regulatory and legal frameworks to cater for
users of the internet. There are problems especially for young generations who are not fully aware notonly of the benefits but also of the demerits associated with using the internet including SNSs which
store a lot of individual's information. Security threats such as hacking into user accounts, spreading
virus, stealing of private information, bullying etc and even human trafficking are the results from the
use of SNSs.
The nature or character of SNSs is such that anyone who is interested can open an account and
communicate any ideas he/she may wish to share with friends and relatives. The language of the
contents is not restricted to that of the website. So people can share their views and ideas in their own
local languages. In this way such communication helps people to feel close to home. Use of local
languages on SNSs assists young people of Bangladesh to learn their parents mother tongues and
Bengali culture who are living outside the country.
The topic related terminology
What is social networking?
The social networking refers to the use of dedicated Web site to communicate informally with other
members or users of the site, by posting messages, text, emoticons, videos, voices, photographs, etc.
In other words the use of a website to connect with people who share personal or professional
interests, experience, place of origin, education at a particular school, working place etc.
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Components of Social Networking
Elements of Social Networking
There are a number of important elements that set social networking apart from any other sort of
traditional networking or online content:
User generated content
The days of visiting a website and merely reading content written by someone else are all but gone.
Now-a-days we are all participants, authors, publishers and content creators. Even commenting on a
blog/forum or replying to someone publicly becomes a useful content. This is what is known as Web 2.0.
ConversationThis is a two-way medium. Anything anyone posts via social networking has the potential to start a
conversation. And with technologies such as Facebook, Twitter, you can be part of this ever-evolving
24/7 conversation, with the ability to sign in and out whenever you feel.
Build and maintain relationships
Through social networking we can keep in touch with current friends, and even find new friends based
on shared interests, experience and current status. From a business perspective, this includes current
and potential customers and clients. We can reconnect with old friends and maintain existing
relationships on a daily basis or even hourly basis.
Communication
For many of us, gone are the days of writing letters through mail or picking up the phone. We can
communicate with our friends via e-mail, text messaging, or through our Facebook, Twitter or Myspace
account or Google Talk or Skype. We can even share information or make contact with multiple people
all at the same time like voice or video conference.
Information sharing
If we find something in the newspaper or online, or somewhere else that we find interesting, we now
have the ability to share with a lot of people at the same time through social networking. Old-study
methods required photocopying and hand distributing. New methods allow me to tweet or sharing a link
to hundreds or thousands of people at a time through twitter or dropbox account.
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Community/Consumer focused
While most of the media is product or company focused, social networking media is about building
community or consumer group and functions as such. The members (both consumer &
company/organization) are participants in the community or group. It is the community that dictates the
shape and scope of the content of the social networking sites.
How do it works?
How do Social Networking Sites work?
Here is a detailed process of how a generic social networking website works:
A user registration through an email address and password with the site, hence creating aunique account into that social networking site.
Typically, the site sends a confirmation email to the users email address to validate thatpersons identity.
Next, the user can create his/her profile. This profile may contain what information he/shedeems worthy and decides to publish publicly visible or create restriction in visibility throughonline. He/she may choose independently, at this point, whether to make his/her profile public
or private in response to visibility. A user may change or manipulate information or any content
in his/her profile when he/she so chooses. The new user can become or get membership of
those networks. These networks can be based on high school, college or university he studying
in, hometown, job, and any other type of social group.
Anyone may search for another user by name or email address or network name even search byplace they live in, and request to be that users friend. That user can accept or reject or pending
to that friend request.
When adding a user as a friend, that new friend can now see his/her profile, all the personalinformation the user entered or any specific information if he/she prefers to share. The new
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friend can also see any new information the user may post along the way, such as status update
or an online journal entry or photographs, videos link, which may be posted at any time.
The user will gradually accumulate a rich list of friends, effectively adding him/her to the social
networking sites.
Comparison between global and Bangladesh Scenario
Social Networking in
Bangladesh scenario
Points of Comparison Social networking in
global scenario
Young generation use the social
networking sites for sharing
information to their relatives
or friends. Now-a-days a good
number of organizations
maintain a profile for their
customer or client.
Sharing Information Most of the students use the
social networking sites for
sharing information about their
personal and study related
information. Business
organization also use social
networking site to shareinformation about their product,
services or events.
Search Engine Optimization is
done for professional website
or business organizations
website through social
networking. Outsourcing is
becoming popular in
Bangladesh.
Search Engine Optimization
(SEO)
The professionals, business
organizations, or even local
restaurant is seeking SEO for
betterment of their business
website. The social networking
site is very popular for
backlinking.
There are many site provide
customer service or anyqueries about their products
through social networking sites
like facebook. Example: Qubee,
Banglalink, Airtel respectively
maintain the page QubeeZone,
Banglalinkmela, Airtelbuzz to
provide customer service
through facebook.
Customer Service The small and medium or even
multinational organization keepupdated about their current
business products or services to
their customer through
maintaining profile at social
networking sites.
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Politicians are using social
networking sites to present
their political view; mostly they
blame against party each other
on the facebook or in a blog
site.
Political issue Campaign the election or show
their views in publicly to raise
their support. Barak Obama,
John McCain, etc. maintain
tweeter account and facebook
account to share their views.
Shahbagh movement
(Shahbagh Projonmo Chattar)
is the most recent issue in
Bangladesh which is initiated
by Blogger or social
networking activist.
Democratic Movement Egypt spring is the outcome of
social networking. Tahrir square
is the ultimate outcome of social
networking
Now business promotion is
very popular in social
networking site. Example
cellbazar, bikroy.com,
banglalink, post their ads to the
social networking site likefacebook.
Business Promotion Its a very effective tool to
promote new products, ideas,
service etc. by social networking
sites in globally.