social media primer for business

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Social Media Primer for Business keithburtis.com

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This is a custom presentation that I gave for the Organizational Development Group of WNY. A Social Media Business Primer. Most folks were relatively new to the space and we started from scratch.

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Page 1: Social Media Primer For Business

Social Media Primer for Business

keithburtis.com

Page 2: Social Media Primer For Business

keithburtis.com

Page 3: Social Media Primer For Business

Nearly the Year 2010

Page 4: Social Media Primer For Business

We Are All Connected

The hierarchy is Crumbling

Page 5: Social Media Primer For Business

Millions Entering Social Networks

The Web has given EVERYONE a voice!

Page 6: Social Media Primer For Business

Growth of Social Networks

alone is growing at 1300% a Month!

Page 7: Social Media Primer For Business

Social Media is Successful because it is not about the technology

Image Credit: Wikipedia

It’s about being human

Page 8: Social Media Primer For Business

Who is Talking about you?

Employees

Customers

Friends

Relatives

Competitors

Page 9: Social Media Primer For Business

maybe it’s time to join the party?

Page 10: Social Media Primer For Business

FACT

Page 11: Social Media Primer For Business

Your brand is no longer what you say it is

FACT

Page 12: Social Media Primer For Business

Your brand is no longer what you say it is

Your brand is Googles Perception of who you are....

FACT

Page 13: Social Media Primer For Business

Your brand is no longer what you say it is

Your brand is Googles Perception of who you are....

Your brand is what people are saying about you when your not listening.....

FACT

Page 14: Social Media Primer For Business

Where do you Research...

Major Purchases?

Historical information?

Technology?

Market Opportunities?

Competitors?

Clients?

Page 15: Social Media Primer For Business
Page 16: Social Media Primer For Business
Page 17: Social Media Primer For Business

Gobbled up 90% of search in 2008!

Page 18: Social Media Primer For Business

Gobbled up 90% of search in 2008!

Google Market Cap Now Bigger than General Electric

Page 19: Social Media Primer For Business

FACT

Page 20: Social Media Primer For Business

Online Purchasing is up over 200% every year for the last 5 years!

FACT

Page 21: Social Media Primer For Business

Google Ranks on:

Domain Age

Recency

Relevancy

Inbound & Outbound Links

Page 22: Social Media Primer For Business

Social media is:

Always Recent!

Relevant to the Reader! (Opt in)

Indexed by Search Engines!

Great for building reputation and brand awareness worth talking about!

Page 23: Social Media Primer For Business

Lets See????

Are you easily Located on Google?

Page 24: Social Media Primer For Business

Be listed above the fold!

Blog/Social Media

Are potential members finding what they need?

Page 25: Social Media Primer For Business

What Does Google see in you?

Page 26: Social Media Primer For Business

Is your Web Presence all about

you?

Page 27: Social Media Primer For Business

FACT

Page 28: Social Media Primer For Business

62% OF PEOPLE TRUST THE RECOMMENDATION OF A COMPLETE STRANGER ON THE WEB OVER TRADITIONAL COMMERCIAL ADVERTISING

~FORRESTER RESEARCH 2009

FACT

Page 29: Social Media Primer For Business

FACT

Page 30: Social Media Primer For Business

According to a global survey of 26,486 Internet users in 47 markets, consumer recommendations are the most credible form of advertising

among 78% of the studies respondents.

~AC NIELSON 2008

FACT

Page 31: Social Media Primer For Business

According to a global survey of 26,486 Internet users in 47 markets, consumer recommendations are the most credible form of advertising

among 78% of the studies respondents.

~AC NIELSON 2008

FACT

Are you enabling your customers to review and recommendyour products and services?

Page 32: Social Media Primer For Business

Consumer Shift of Power & Trust

Social Networks

Product Reviews

Comments

Niche Influencers

Blogs

Microblogs

Page 33: Social Media Primer For Business

Don’t be afraid of the Tools!

Page 34: Social Media Primer For Business

10 Reasons to Blog 1. Search Engine Marketing

2. Direct Communications 3. Personal Branding 4. Competitive Differentiation. 5. Relational Marketing. 6. Exploit the Niches. 7. Media & Public Relations. 8. Position Yourself as an Expert. 9. Reputation Management. 10. Low cost.

Page 35: Social Media Primer For Business

Strategically Planned Blogging provides Unplanned OpportunityFACT

Page 36: Social Media Primer For Business

Strategically Planned Blogging provides Unplanned OpportunityFACT

Every Business opportunity came from blogging& Social Channels.

Page 37: Social Media Primer For Business

Strategically Planned Blogging provides Unplanned OpportunityFACT

Relatively Unknown in the Arts

Every Business opportunity came from blogging& Social Channels.

Page 38: Social Media Primer For Business

Strategically Planned Blogging provides Unplanned OpportunityFACT

Relatively Unknown in the Arts

Every Business opportunity came from blogging& Social Channels.

Completely maxxed out on time for a side business

Page 39: Social Media Primer For Business

Strategically Planned Blogging provides Unplanned OpportunityFACT

Relatively Unknown in the Arts

Helping Arts Organizations with their Web Presence

Every Business opportunity came from blogging& Social Channels.

Completely maxxed out on time for a side business

Page 40: Social Media Primer For Business

Strategically Planned Blogging provides Unplanned OpportunityFACT

Relatively Unknown in the Arts

Helping Arts Organizations with their Web Presence

Every Business opportunity came from blogging& Social Channels.

Completely maxxed out on time for a side business

Growing massive developer Communities at Best Buy

Page 41: Social Media Primer For Business

Strategically Planned Blogging provides Unplanned OpportunityFACT

Relatively Unknown in the Arts

Helping Arts Organizations with their Web Presence

Every Business opportunity came from blogging& Social Channels.

Completely maxxed out on time for a side business

Growing massive developer Communities at Best Buy

Starting my own consulting practice

Page 42: Social Media Primer For Business

Blo

ggin

gWordpress is my tool of Choice

Search Engine OptimizedEasy to Update

Free

Ability to Auto-update Social Networks

Creates Home Base

Page 43: Social Media Primer For Business

Blogging best Practices

Call to Action

Value Add

Page 44: Social Media Primer For Business

Blogging best Practices

Write what you know

Call to Action

Value Add

Page 45: Social Media Primer For Business

Blogging best Practices

Create a Call to ActionWrite what you know

Call to Action

Value Add

Page 46: Social Media Primer For Business

Blogging best Practices

Provide ValueCreate a Call to Action

Write what you know

Call to Action

Value Add

Page 47: Social Media Primer For Business

Blogging best Practices

Demonstrate KnowledgeProvide Value

Create a Call to ActionWrite what you know

Call to Action

Value Add

Page 48: Social Media Primer For Business

Behind the Scenes

Page 49: Social Media Primer For Business

Understanding RSSReal Simple Syndication

Page 50: Social Media Primer For Business

Benefits of RSS

Aggregate All related Information to one place

Be notified as soon as new information arrives

Easy to syndicate your content to ANYONE who wants it

Real Time Search (Strategic Stalking)

Page 51: Social Media Primer For Business

Real Time News & Conversation

Focus groups at the tip of your fingers

Instant information

Network in your Pocket

Visibility

Mobile

Personal Branding

Keyword Tracking

Competitive Analysis

Like Minded Individuals

Traffic Generation

Potential for Collaboration

Demonstration of Knowledge

LISTENING

Page 52: Social Media Primer For Business

Open Structure

www.tweetdeck.com

Page 53: Social Media Primer For Business

facebook

Uber targeted Advertising

Lead generation

Facebook Fan Pages

Unlimited Distribution

Real Time Conversation (Market Pulse)

Reach

Networking

Viral Effect

Access

Test Creatives

Page 54: Social Media Primer For Business

Network Valuation?

1,000,000+ Members

Page 55: Social Media Primer For Business

Keith’s Top 10 List

1. Never Approach a network or

individual in a network with a greedy one sided

agenda

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Page 56: Social Media Primer For Business

Keith’s Top 10 List

2. The onset of the digital revolution will forever

change the way we communicate and do

business.

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Page 57: Social Media Primer For Business

Keith’s Top 10 List

3. Utilize toolsets that help you best communicate

your message.

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Page 58: Social Media Primer For Business

Keith’s Top 10 List

4. Sharing in online community spaces can

often bring valuable market research and

Exposure.

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Page 59: Social Media Primer For Business

Keith’s Top 10 List

5. Opportunity is born of creating consistent value

for others while remaining true to yourself.

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Page 60: Social Media Primer For Business

Keith’s Top 10 List

6. When customers can interact with the people

creating a product or offering a service the

perceived value is almost always greater

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Page 61: Social Media Primer For Business

Keith’s Top 10 List

7. Scale and Build Community One

Relationship at a time

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Page 62: Social Media Primer For Business

Keith’s Top 10 List

8. Tactics and Objectives must play nice together

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Page 63: Social Media Primer For Business

Keith’s Top 10 List

9. Soft Social Metrics Must Correlate Back to

hard Business ROI

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Page 64: Social Media Primer For Business

Keith’s Top 10 List

10. For Social media to grow; professionals must be able to speak fluent in social spaces and be able to translate that back in

the boardroom!

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Page 65: Social Media Primer For Business

Keith’s Top 10 List

PASSION!!!Be passionate or go home

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Page 66: Social Media Primer For Business

Education & Exploration of Social Media & Emerging Technologies

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Education

Strategy

Implementation

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