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Social Media: Passing Fad or Business 2.0? May 1, 2009

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Page 1: Social  Media  Presentation

Social Media: Passing Fad or Business 2.0?

May 1, 2009

Page 2: Social  Media  Presentation

Agenda

Social Media and Business

» What is Social Media?

» Who’s Using It and For What

» How to Get Started

» Measuring Success

» Questions?

Page 3: Social  Media  Presentation

Who, What & Where

What is Social Media?

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What is Social Media?

» Social media is information content created by people using

highly accessible and scalable publishing technologies, such as

blogs, photo or video sharing sites like YouTube or Flickr.

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What is Social Media?

» Social media is a

shift in how people

discover, read and

share news,

information and

content.

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What is Social Media?

» Transforms traditional

communication from a

monologue (one to many)

into dialog (many to many)

+ Represents the

democratization of

information, transforming

people from content readers

into publishers.

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Why Should I Care

Who’s Using It and For What?

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11

Potential Members are Online

» 1.3B internet users worldwide

» Nearly 75% of US Households

subscribe to an internet service

» 92% of households with annual

incomes over $70K are internet

subscribers2

» 55% of all US Households have

high-speed Internet Access3

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About Social Networks

1 Social Networks are Not Just a Teen Fad

• 37% of US adult Internet users and 70% of teens use Social Networks• Nearly 50% of all page views on the web are on social networking sites

2 Advertisers are There Already

• Online spending on Social Network advertising will grow 75% in 2008 to $2.2 billion

3 Demographics are moving toward society as a whole

• Largest growing demographic of Facebook is 40+ women• YouTube demographics mirror US as a whole

Source: eMarketer, “Social Network Marketing Ad Spending and Useage”, December 2007; BusinessWeek “Generation MySpace is Getting Fed Up”, February 7, 2008

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Twitter

» Micro-blogging

» Good for:

+ Immediate feedback on a subject

+ Establishing expertise and following experts in your field

+ PR – I’ve connected with journalists in a way I’ve never been able to before.

» Tone

+ Professional but more casual

+ Don’t recommend posting what you had for breakfast. Post useful information,

such as a good article you’ve just read.

+ Some spammers (but you don’t have to follow them)

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Twitter

» Who’s One There

+ Journalists/News Media

+ Business Leaders – I see most vertical represented

+ Politicians & Entertainers

+ Interest Groups

+ Almost Everybody (Mainstream)

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Twitter Tools

» http://twistori.com = running commentary/art project

» http://twitturly.com/ = Crowd sourcing of URLs being talked about on Twitter

» http://whoshouldifollow.com = recommendations on who is Tweeting things

you might be interested in

» http://www.nambu.com/

» TweetDeck.com= Twitter organization software

» iTwitter = iPhone application that will allow you to Tweet from your phone =

good for publishing info from a meeting or conference

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Facebook

» Social Networking Site (Started as College Alumni Membership Site)

» Good for:

+ Socializing with family and friends

+ More recently has been used for business

+ Advertising and targeting information to specific users

+ Create company pages

» Tone

+ Very casual

+ Struggle going on between Friends and Family use and Business use

+ Full control of content you see, people you connect with

+ Has taken some heat for not allowing people to delete profiles

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Facebook

» Who’s On There

+ Your neighbors

» (#1 Social Networking site based on monthly unique site visitors)

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Facebook Apps

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Flickr

» Photo Sharing and Geo-targeting

» Good for:

+ Storing images you want to publish on other web properties such as (your

website, social media sites, Google maps, etc)

» Categorizing images and organizing them around meta data

+ Sourcing images to use in your materials

+ PR – Publish images for media

» Tone

+ Professional

+ Photo focused, not editorial

Page 27: Social  Media  Presentation

Flickr

» Who’s One There

+ Less about groups, more

individuals

+ Almost Everybody (Mainstream)

+ Host images on Flickr but show

them on your own site

» See example

(http://www.achievempls.org/n

ews_and_publications/media_

gallery/)

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MySpace

» Social Networking Site (Started as College Alumni Membership Site)

» Good for:

+ Socializing with family and friends

+ Keeping up with music or popular entertainment

+ Advertising and targeting information to specific users

» Tone

+ Very casual, not professional

+ Users can customize their own page, so there’s lots of ugliness out there

+ Full control of content you see, people you connect with

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MySpace

» Who’s One There

+ All about socializing

+ Much about music and popular culture

+ June 2006, MySpace was the most popular social networking site in the

United States.

+ According to comScore, MySpace was overtaken internationally by main

competitor Facebook in April 2008, based on monthly unique visitors.

Page 32: Social  Media  Presentation

MySpace Apps

» MySpace Mobile

» MySpace News

» MySpace Classifieds

» MySpace Karaoke

» MySpace Polls

» MySpace Forums

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MySpace

» Social Networking Site (Started as College Alumni Membership Site)

» Good for:

+ Socializing with family and friends

+ Keeping up with music or popular entertainment

+ Advertising and targeting information to specific users

» Tone

+ Very casual, not professional

+ Users can customize their own page, so there’s lots of ugliness out there

+ Full control of content you see, people you connect with

Page 35: Social  Media  Presentation

MySpace

» Who’s One There

+ All about socializing

+ Much about music and popular culture

+ June 2006, MySpace was the most popular social networking site in the

United States.

+ According to comScore, MySpace was overtaken internationally by main

competitor Facebook in April 2008, based on monthly unique visitors.

Page 36: Social  Media  Presentation

MySpace Apps

» MySpace Mobile

» MySpace News

» MySpace Classifieds

» MySpace Karaoke

» MySpace Polls

» MySpace Forums

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YouTube

» Video Sharing and Rating Site (now owned by Google)

» Good for:

+ Publishing video off your site where people can find it

+ Can set up a “channel” of content

+ Organizing and publishing video content that can be imbedded in your site with a

YouTube player

+ Advertising and targeting information to specific users

» Tone

+ Casual to professional, depending on the content you are looking for

+ User can rate content – shown by popularity

+ Levels of publishing (advertiser, affiliate, member)

Page 40: Social  Media  Presentation

YouTube

» Who’s One There

+ Everyone (mirror demographic of the current U.S. Population)

+

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YouTube Channels

» User Channel

» Affiliate Channel

» Advertiser Channel

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LinkedIn

» Professional Networking Site

» Good for:

+ Staying connected with former clients, colleagues, work connections

+ Keeping up to date on where people are working

+ Prospecting, hiring and promoting an expertise

+ Developing a company profile

» Tone

+ Very professional, focused on work

+ Had minimal connectivity tools until the last few years.

+ Full control of content you see, people you connect with

+ Creates company pages based on individual listings from employees

Page 46: Social  Media  Presentation

LinkedIn

» Who’s One There

+ Professionals

+ Companies

+ Professional Organizations

+ Recruiters

Page 47: Social  Media  Presentation

LinkedIn Apps

» Create your reading list

» Post questions to your connections

» Join professional groups or establish one

» Publish presentations

Page 48: Social  Media  Presentation

Start with LinkedIn, Flickr & YouTube

How to Get Started

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Why Do It

» If you are a professional, this will help make you easier to find

online

» If you have a website that promotes your business, social media

publishing will help your website visibility

+ Do a search on your name – are you happy with what you see?

+ Social media publishing can help with your overall positioning in the

marketplace

Page 50: Social  Media  Presentation

How to Get Started

» LinkedIn

+ Pull out a resume to build your profile

+ Get a friend or two to right a recommendation for you

+ Use industry keywords to help get you visibility

+ Search to see you any industry organization you already belong to has a

presence and join

+ Join a new group

+ Contribute questions and answers now and then

+ Add your company

Page 51: Social  Media  Presentation

YouTube or Flickr

» If you have photos or video that you can publish add them to Flickr

and YouTube

» Easy to open account

» Make sure to tag your images with tags (one word identifiers of

what images/videos are or are about)

Page 52: Social  Media  Presentation

Online Analytics

Measuring Success

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If Nothing Else….Remember This

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There Are Lots of Vendors Out There

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Thank You for Participating

Sorry!

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Thank You!

Lisa Helminiak

Principal | Strategist

Email: [email protected]

» View a copy of this presentation at www.azul7.com/blog