social media plan
DESCRIPTION
A Social Media Plan targeting CEOs and VPs for lead generation.TRANSCRIPT
Social Media PlanLauren HendrixMarketing InternImaginatik
“Let’s CONNECT!”
© 2012 Lauren Hendrix
Why Social Media?
© 2012 Lauren Hendrix
Goal
© 2012 Lauren Hendrix
Current Audience
© 2012 Lauren Hendrix
Future Audience
Fun Fact:Only 27% of B2B leads are sales-ready when first generated. Lead nurturing essential for capitalizing on the other 73%.
© 2012 Lauren Hendrix
Ideal Audience
REAL people: VPs CIOs Attendees
Those we meet at events, webinars, etc.. Influencers
Have a large reach Active in Innovation
#innovation Bloggers
Conversations/Groups: Actively discussing innovation Including thought leaders, VPs, CIOs NOT companies: company
page are maintained by social media people who have little influence
Interest-Specific Targeting
© 2012 Lauren Hendrix
Side Audiences
Personal: Bloggers, Tweeters, Writers who are
focused on innovation
Media Contacts: Newspapers Journals Magazines Online
© 2012 Lauren Hendrix
Stalk & Capture Catch that Tweety Bird!
© 2012 Lauren Hendrix
Current Audience
Followers: Large amount of personal accounts NO CIOs Some VPs
•
Following: Current clients Past clients Innovative Companies Innovative Individuals
Hashtag: About webinars
40% in the U.S.
© 2012 Lauren Hendrix
Insights
© 2012 Lauren Hendrix
Stalk & Capture
Search bar: Those who are innovation active and influencers Those who #innovation Those tweeting at our company Those who are VP’s, CIOs, innovation writers, etc..
Capture: Direct message Respond to one of their tweets Provide tweeter with information Link tweeter to an Imaginatik employee
Follow Them!
QUALITY > Quantity
© 2012 Lauren Hendrix
Engage & Maintain & Follow Up
© 2012 Lauren Hendrix
Proof
© 2012 Lauren Hendrix
Current Audience
Outside the U.S.
Slow and steady increase
Those who “Like” our page, like us enough to attach us to their personal profiles.
© 2012 Lauren Hendrix
InsightsViral- when someone’s friend shares the story and that someone views it
© 2012 Lauren Hendrix
Stalk & Capture
Facebook is more difficult than our other social networking sites. We cannot reach out directly to other Facebook users. Users must come to us.
When connecting with tweeters, bloggers, etc. invite them to connect with us on Facebook.
Can include Facebook links to Twitter and LinkedIn.
Create exclusive Facebook content that drives users to “Like” our page.
QUALITY > Quantity
© 2012 Lauren Hendrix
Engage & Maintain & Follow Up
© 2012 Lauren Hendrix
Proof
© 2012 Lauren Hendrix
Current Audience
Quality followers: VP CIO
Not enough: Followers Interaction Clients- Past & Present Leads
© 2012 Lauren Hendrix
Current Audience Insights
© 2012 Lauren Hendrix
Insights
© 2012 Lauren Hendrix
Stalk & Capture
Imaginatik & Employees: Connect with current connections at client companies &
those we meet at conferences Send a personalized message Send links to other social networking sites Offer your help
View groups focused on: Innovation New product development
In these groups: Select those who are VP, CIO, etc… Send a personalized message to connect
QUALITY > Quantity
© 2012 Lauren Hendrix
Say “Hello” to followers
Other Groups: Answer questions Pose Questions Link people to our innovators who can help!
Imaginatik’s Group: Mix it up: Offer tips and tricks, not just information about
our latest blog post. Solicit: Ask followers what they want from Imaginatik Questions: Poll, answer and ask questions on our site and
group sites we are apart of Change status headline every day
Engage & Maintain & Follow Up
© 2012 Lauren Hendrix
Proof
© 2012 Lauren Hendrix
Current Audience(Website)
© 2012 Lauren Hendrix
Traffic & Engagement
© 2012 Lauren Hendrix
Blog Insights
Blog Insights
Above 1,000 views in July!
Since the Navi's interview, there have been 266 views!
SM is helping lead readers to our blog!
© 2012 Lauren Hendrix
Stalk & Capture
Employees: Reach out to current quality contacts Engage them by sharing tips on our website, in a
blog or in an upcoming webinar.
SM sites: Utilize Twitter and LinkedIn as search engines. Find quality contacts Invite contacts to blog for us Invite contacts to share brilliant innovation ideas. Contact and share website, blog and webinar
content.
© 2012 Lauren Hendrix
“WEBINAR WEDNESDAY” Pre Webinar:
Advertise on all SM sites Advertise benefits and prizes Share with all clients or Leads Webinar countdown
Post Webinar: Post questions on all SM sites about slides or issues
discussed during the webinar Announce success Announce winners (directly tag companies and people)
Engage & Maintain & Follow Up
© 2012 Lauren Hendrix
Engage & Maintain & Follow Up
Blogging Invite experts to blog for Imaginatik and to subscribe/follow On all SM sites:
Pre Blog Announce upcoming blog topic Ask people what their opinion is on the topic Blog countdown Blog Teasers (bits and pieces of the blog)
Post Blog Ask opinions on the blog Ask readers what they want to hear next Positions
Imaginatik as the expert Drop links onto social bookmarking sites:
StumbleUpon, Digg, Reddit© 2012 Lauren Hendrix
Proof
© 2012 Lauren Hendrix
Google + & YouTube
Google + & YouTube are not priorities
They must be kept up-to-date
We have them to maintain a presence
© 2012 Lauren Hendrix
FUTURE: Priorities
© 2012 Lauren Hendrix
Engage
Information&
Adoration
Follow
Maintain
Search
THE FUTURE: Audience
We caught that Tweety
Bird!
© 2012 Lauren Hendrix
THE FUTURE: Messaging
© 2012 Lauren Hendrix
THE FUTURE: Evaluation 2 week check up
Hootsuite & Google Analytics Visit all social networking sites and record the
numbers: New followers Retweets Mentions Page views.. Etc…
Track in a spreadsheet
If approached by a client, ask: “How did you hear about us?”
© 2012 Lauren Hendrix
Website bios: Moving .gifs instead of photos
Introduce: SlideShare http://www.slideshare.net/ Can attach blog and presentations without
“presenting” Appears on profile and updates in network feeds SlideShare draws 60 million visitors per month For B2B marketers, it attracts 3X more traffic
from business owners than any other social media site.
FUTURE: Ideas
© 2012 Lauren Hendrix
Why use Social Media?
It is an essential Lead-Nurturing tool.
© 2012 Lauren Hendrix
Future Ideas
More to come from the lovely Caitlin Mann…
© 2012 Lauren Hendrix
(some) References….
Although Facebook is the most important social media lead generation tool for b2c marketers (with 77% saying they had had acquired a customer through Facebook, compared to 60% for a company blog), among B2B companies, LinkedIn was the most effective, with 65% having acquired a customer through the professional network, followed by company blogs (60%), Facebook (43%), and Twitter (40%). (Marketing Charts)Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
One-third of global b2b buyers use social media to engage with their vendors, and 75% expect to use social media in future purchases processes.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
executives need to be involved in social media. 77% of buyers say they are more likely to buy from a company whose CEO uses social media. 94% said C-suite social media participation enhances a brand image. And 82% of employees say they trust a company more when the CEO and leadership team communicate via social media.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
of consumers say they have stopped following a brand on Facebook because the information it posted had become “too repetitive and boring.” Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
% of marketers have generated leads using Twitter, and 20% have closed deals.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
55% of all Twitter users use the service to share links to news stories, and 53% retweet others. Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
57% of B2B marketers say SEO has the biggest impact on their lead generation goals.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
According to research by HubSpot, “SEO leads have a 15% close rate, on par with the close rate for direct traffic, and ahead of referrals (9%), paid search (7%), social media (4%), and outbound leads (2%).”Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99