social media marketing for ministries survey results by buzzplant

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  • 8/8/2019 Social Media Marketing for Ministries Survey Results by BuzzPlant

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    How Churches and Their

    Members Use Social Media

    Buzzplant 709 W. Main St. Franklin, TN 37064 T 615-550-2305 www.buzzplant.com Copyright 2010

    THE BUZZPLANT PULSEInsights To Better Understand

    Your AudienceJULY 2010 ISSUE

    SPONSORED BY

    http://www.buzzplant.com/http://www.buzzplant.com/
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    LETTER FROM THE AUTHOR...

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 1

    Each month BuzzPlant conducts a survey to help its clients better understand the people they

    are trying to reach. This month, we are looking at how churches and their members use social

    media to connect.

    Social media has created some very exciting opportunities for organizations to stay in touch

    with their supporters and members. Facebook, Twitter, and blog initiatives are being

    launched daily. But as you will see in this current survey, churches are still using quill pens in

    an Internet Age. With only 28% percent of churches posting a blog by their pastor, and only

    25% using social media to promote their events. And this is not from lack of interest. The sur-

    vey also showed that 68% of local church members would like to connect with their local

    leaders through blogging or other social media.

    There has never been a better opportunity to connect with large numbers of people on a per-

    sonal basis as is being offered the modern American church. With over 140 million people in

    a worship service weekly, the possibilities are staggering.

    I hope you find this information both insightful and helpful. Please let us know if there is any-

    thing we can do to serve you.

    Sincerely,

    Bob Hutchins

    Founder Buzzplant

    [email protected]

    Twitter: @bobhutchins

    mailto:[email protected]:[email protected]
  • 8/8/2019 Social Media Marketing for Ministries Survey Results by BuzzPlant

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    TABLE OF CONTENTS

    Executive Summary...........................................................................................................3

    Major Findings...................................................................................................................4

    Church Study Demographics.............................................................................................5

    Church Social Media Presences.........................................................................................6

    Church Events and Social Media.......................................................................................8

    Getting Feedback from Church Members........................................................................10

    Churches and Facebook..................................................................................................11

    Connecting with Small Groups.........................................................................................12

    Church Leaders and Social Media...................................................................................13

    Church Online Content & Media.......................................................................................16

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 2

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    EXECUTIVE SUMMARY

    The goal of this study was to better understand how people of faith use social media

    today. We randomly survived people1 across the country to gain insights into how they

    use social media today in their churches and to connect with other like-minded individuals.

    Social media usage continues to increase and be a part of peoples daily lives. According

    to Facebook.com2, they have more than 400 million active users. Facebook says that

    50% of their active users log on to their site any given day and people spend over 500

    billion minutes per month on their site. In addition, other social media sites like Twitter.com

    have over 100 million users3.

    With so many people using social media today, we posed the question How do people offaith use social media? We asked questions like Does your church have a social media

    presences and How does your church use Facebook? Our findings are provided in this

    report.

    We believe this information will be helpful to churches, businesses and individuals looking

    to improve their communication with people of faith and help them to improve how they

    reach out to the faith-based market.

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 3

    1 We had 432 people opt in to participate in this study.

    2http://www.facebook.com/press/info.php?statistics

    3

    http://economictimes.indiatimes.com/infotech/internet/Twitter-snags-over-100-million-users-eyes-money-making/articles

    how/5808927.cms

    http://economictimes.indiatimes.com/infotech/internet/Twitter-snags-over-100-million-users-eyes-money-making/articleshow/5808927.cmshttp://www.facebook.com/press/info.php?statisticshttp://www.facebook.com/press/info.php?statisticshttp://www.facebook.com/press/info.php?statisticshttp://economictimes.indiatimes.com/infotech/internet/Twitter-snags-over-100-million-users-eyes-money-making/articleshow/5808927.cmshttp://economictimes.indiatimes.com/infotech/internet/Twitter-snags-over-100-million-users-eyes-money-making/articleshow/5808927.cmshttp://economictimes.indiatimes.com/infotech/internet/Twitter-snags-over-100-million-users-eyes-money-making/articleshow/5808927.cmshttp://economictimes.indiatimes.com/infotech/internet/Twitter-snags-over-100-million-users-eyes-money-making/articleshow/5808927.cmshttp://www.facebook.com/press/info.php?statisticshttp://www.facebook.com/press/info.php?statistics
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    MAJOR FINDINGS

    The following is a summary of some of our findings:

    - Churches are using social media on some level, especially Facebook. Over half of thepeople in our study attend churches who are using social media at some level. The majority of

    those churches who do use social media utilize Facebook over other sites.

    - The bigger the church, the more likely they are to be using social media. Churches with

    larger attendances (1000 people or more) showed they are more likely to utilize social media than

    those with small attendance (under 150 people).

    - Social media isnt the most used resources for church events. When it comes to events,

    churches are still divided in their use of social media. Only 25% said they always use social

    media for events and about a third of people said it depends on the type of event. Again, larger

    churches are more likely to use social media for events than smaller churches.

    - Churches currently do not rely on social media to get feedback from members. Two-thirds of people in this study said that their churches donotutilize social media for getting

    feedback from their members.

    - Personal connections on Facebook are important between church members. Churches

    are split almost 50/50 on if they have a presences on Facebook. Even those who do not have a

    Facebook page for their church indicated that the most popular way Facebook is used by

    churches is through friend connections between members.

    - Social media usage for small groups and Bible studies is still growing. Two-thirds of the

    people surveyed are in some sort of small group or Bible study, but of these people nearly 50%

    said their group does not utilize social media to communicate.

    - Pastors & church leaders have an opportunity to using blogging & social media as a

    means to reach people. Only about one fourth of respondents have a pastor who blogs.

    However, 50% of people who took our survey follow other church leaders on social media and

    almost three-fourths of respondents showed a desire to connect with church leaders via social

    media.

    - Online media & podcast are utilized by some churches, but there is room for growth.

    Churches are also split almost 50/50 in their use of online media and podcasts in church

    sermons.

    The above is just a sample of our findings. Additional details and statistics can be found in

    the remaining pages of this report.

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 4

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    CHURCH STUDY DEMOGRAPHICS

    Church Size Factor

    As we looked to see how people of faith use social media, we also looked to see if the size

    of a church had any impact on how those people use social media. We analyze this data

    further when appropriate in our findings. In addition, the following chart displays the

    percentage of respondents who attend each size of church.

    Church Size

    Church Size is 0 to 150 People Church Size is 151 to 500 PeopleChurch Size is 500 to 1000 People Church Size is 1000+ People

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 5

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    CHURCH SOCIAL MEDIA PRESENCES

    Churches On Social Media Sites

    Do Churches Use Social Media?

    Use Social Media Dont Use Social Media

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 6

    0

    25

    50

    75

    100

    Facebook Twitter Other

    Social Media Sites Used by Churches

    Percentage

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    Church Size Comparison Of Those Using Social Media

    Church Size is 0 to 150 People Church Size is 151 to 500 PeopleChurch Size is 500 to 1000 People Church Size is 1000+ People

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 7

    0

    15

    30

    45

    60

    75

    90

    0 to 150 People 151 to 500 People 500 to 1000 People 1000+ People

    Overall Social Media Use Based on Church Size

    PercentageofUse

    Church Size

    Use Social Media Dont Use Social Media

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    CHURCH EVENTS AND SOCIAL MEDIA

    The following word cloud represents the answers we received when we asked the open-

    ended question of what types of social events churches host. In asking this question, we

    hoped to see the types of events they host & promote.

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 8

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    How Often Do Churches Use Social Media to Promote These Events?

    Always Depends On the Event Never

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 9

    0

    8

    16

    24

    32

    40

    0 to 150 151 to 500 500 to 1000 1000+

    Size Of Churches Who Indicated Use of Social Media for Events

    Percentage

    Church Attendance

    Always Use Social Media Sometimes Use Social Media

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    GETTING FEEDBACK FROM CHURCH MEMBERS

    Do Churches Use Social Media To Get Feedback From Members?

    Yes No

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 10

    0

    10

    20

    30

    40

    0 to 150 151 to 500 500 to 1000 1000+

    Size of Churches Who Use Social Media to Obtain Feedback

    Percentage

    Church Size

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    CHURCHES AND FACEBOOK

    Does Your Church Have a Facebook Page or Group?

    Yes No

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 11

    Event Announcements

    Volunteer Needs

    Youth Activities

    Adult Ministries

    Prayer Needs

    Friend Connections

    0 15 30 45 60

    Additional Ways Churches Use Facebook

    Percentage of Churches

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    CONNECTING WITH SMALL GROUPS

    Are You Part of a Small Group or Bible Study?

    Yes No

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 12

    0

    12.5

    25

    37.5

    50

    Never Less than 49% More than 50% Always

    How Often Do People in Small Groups Use Social Media to Communicate?

    Percentage

    Frequency of Use

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    CHURCH LEADERS AND SOCIAL MEDIA

    Does Your Pastor Have a Blog?

    Yes No

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 13

    0

    10

    20

    30

    40

    0 to 150 151 to 500 500 to 1000 1000+

    Size of Churches With a Pastor Who Blogs

    Percentage

    Size of Church

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    We then asked if participants followed other church leaders on social media sites and if

    theyd like to connect with other church leaders on social media. According to google

    ranking, the top five church leaders who blog are:

    John Piper -http://www.desiringgod.org/Blog/Brian McClaren - http://www.brianmclaren.net

    Perry Noble -http://www.perrynoble.com/Mark Roberts -http://markdroberts.com/Mark Beeson -http://www.markbeeson.com/

    The graphs below show the answers we got to these questions.

    Do You Follow Other Church Leaders on Social Media?

    Yes No

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 14

    http://www.markbeeson.com/http://www.markbeeson.com/http://markdroberts.com/http://markdroberts.com/http://www.perrynoble.com/http://www.perrynoble.com/http://www.brianmclaren.net/http://www.brianmclaren.net/http://www.desiringgod.org/Blog/http://www.desiringgod.org/Blog/
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    Would You Follow Other Church Leaders If You Knew How To Connect With Them?

    Yes No

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 15

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    CHURCH ONLINE CONTENT & MEDIA

    Do Churches Broadcast Sermons Online or Have Podcasts?

    Yes No

    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 16

    0

    10

    20

    30

    40

    50

    Never Occasionally Almost Every Week

    How Often Is Video Media Used in Sermons?

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    THE BUZZPLANT PULSE: JULY 2010

    HOW CHURCHES AND THEIR MEMBERS USE SOCIAL MEDIA

    Copyright 2010, Buzzplant LLC Page 17

    0

    10

    20

    30

    40

    0 to 150 151 to 500 500 to 1000 1000+

    Size Breakdown of Churches Who Use Media in Sermons

    Percentage

    Size of Church