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POTENTIAL OF SOCIAL MEDIA IN INDIA PANKAJ MUTHE

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Prospects of Social Media in India

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Page 1: Social Media in India

POTENTIAL OF SOCIAL MEDIA IN INDIA

PANKAJ MUTHE

Page 2: Social Media in India

ABOUT INDIA

PANKAJ MUTHE

Page 3: Social Media in India

ABOUT INDIA

• Fourth largest economy in terms of PPP and 12th in terms of GDP

• Top emerging economy (*BRIC countries)

• 2nd largest population • 300 million working population• 45% population in urban areas• Young country ( 70% under 35 years)• Last quarter economic growth • Last quarter economic growth

around 6% and forecast of 7-8% for the next decade.

• Second largest English speakers after USA; language of business

• Cultural affinity with UK-Three Cs-Commonwealth, Cricket and Curry

PANKAJ MUTHE*According to AT Kearney report

Page 4: Social Media in India

KEY FACTS

More than 100 cos have a market cap of $1 b or more

Biggest two wheeler market

Largest film industry in the world

Most preferred outsourcing hub

Second largest mobile user base

PANKAJ MUTHE

Fifth largest retail destination

Third largest steel manufacturer

Largest middle class

Third largest economy by 2030

Economic superpower by 2050

Page 5: Social Media in India

INTERNET IN INDIA

PANKAJ MUTHE

Page 6: Social Media in India

GROWTH OF INTERNET IN INDIA

PANKAJ MUTHE

Source :Internet usage world stats

Page 7: Social Media in India

INTERNET USERS- A COMPARISONCOUNTRY POPULATION INTERNET

USERSPENETRATION

RANK ( IN TERMS OF USERS)

China 1.33 billion 338 m 25.3% 1

USA 304 million 227 m 74% 2

India 1.15 billion 81 m 7% 4

UK 61 million 48.75 m 79.8% 6

PANKAJ MUTHE

Source: www.internetworldstats.com

Page 8: Social Media in India

TOP WEBSITES IN INDIA

Websites % of users from India

Rank in India World rank

Google.co.in 97.1% 1 12

Google.com 9.3% 2 1

Yahoo.com 8.7% 3 3

Facebook 3.8% 4 2Facebook 3.8% 4 2

orkut.co.in 98.7% 5 62

Blogger 9.8% 6 7

Youtube 4.1% 7 4

rediff 87.1% 8 91

wikipedia 5.8% 9 6

Twitter 7.9% 10 13

PANKAJ MUTHESource: alexa.com

Page 9: Social Media in India

INTERNET IN INDIA

USER PROFILE• Age : 15-40 years• Heavy users : 15-24 years • New user category : 12-15

years• Frequency of visit : 25 days a

monthmonth• Average time spent : 28

minutes per visit• Top Indian sites : Rediff, Times,

Naukri, Bharatmatrimony, Indian railways, Bharatstudent

PANKAJ MUTHE

Page 10: Social Media in India

INTERNET USAGE

• Key usage : Email, chatting, entertainment, job search, matrimonials, ticket bookings

• Online purchase categories : travel, electronics, books

• New growth areas :maps, entertainment, sports, news, finance

PANKAJ MUTHE

Page 11: Social Media in India

INTERNET IN INDIA

ADVANTAGES• Internet users/ usage

increasing• Increase in broadband

connections• Increase in online

transactionstransactions• Increase in PC penetration• Growing mobile

penetration• 3G to start by 2010

PANKAJ MUTHE

Page 12: Social Media in India

INTERNET IN INDIA

LIMITATIONS• Perceived not so seriously

compared to the West• Active users are less• Transactions are limited to

few categoriesfew categories

PANKAJ MUTHE

Page 13: Social Media in India

SOCIAL MEDIA IN INDIA

PANKAJ MUTHE

Page 14: Social Media in India

SOCIAL MEDIA IN INDIA

OVERVIEW• Age : 21- 40 years• Work status : Private sector and well

paid• Top sites : Orkut, Facebook, Twitter,

Blogger ,Youtube, Wikipedia• 6 out of top 10 websites are SM • Number of unique visitors (

December 08): 19 million which was December 08): 19 million which was 60% of total internet traffic

• Purpose of use : making friends, networking, entertainment, jobs, news, seek answers

• Frequency of visit : At least once a day

PANKAJ MUTHE

Page 15: Social Media in India

SNS UNIQUE VISITORS

• 13 million and growth rate of 81%ORKUT

• 4 million and growth rate of 150%FACEBOOK

• 3.2 millionBHARATSTUDENTBHARATSTUDENT

• 2 millionHI5

• 0.9 millionIBIBO

• 0.7 millionMYSPACE

• 0.5 millionLINKEDINPANKAJ MUTHE

Page 16: Social Media in India

Twitter comparison

Country July ‘09 (%) July Rank September ‘09 ( %)

Sept. Rank

USA 62.14 1 42 1

UK 7.87 2 5 4

Canada 5.69 3

Australia 2.80 4Australia 2.80 4

Brazil 2.00 5

Germany 1.51 6 8 2

Netherlands

1.28 7

France 0.90 8

India 0.87 9 7 3

South Africa

0.85 10

PANKAJ MUTHE

Page 17: Social Media in India

TOP SECTORS USING SOCIAL MEDIA

BOLLYWOODJOBPORTALS

IT

TELECOM

AIRLINES

PANKAJ MUTHE

Page 18: Social Media in India

JOB INDUSTRY IN INDIA

PANKAJ MUTHE

Page 19: Social Media in India

OVERVIEW OF JOB INDUSTRY

• Online recruitment industry : Around £ 40 million

• Growth sectors: Infrastructure, Manufacturing, Telecom, Financial services, Design, IT, Retail, Hospitality.

• Professions in demand : Engineers, MBAs, IT professionals, Designers.

• Sources of recruitment : • Sources of recruitment : Consultants, Online sites, Referrals

• Additional services offered : resume writing, online chat, job messenger, integration with newspapers, mobile alerts

• Key player like naukri.com has offline offices

PANKAJ MUTHE

Page 20: Social Media in India

ONLINE JOB SITES

• Top portals : Naukri, Timesjobs, Jobsahead, Monster, Clickjobs

• Naukri commands 61% traffic, Monster 27% and Timesjobs 8%

• Posting resume’ online is a common practise

• Recruitment agencies and job seekers active in this space

PANKAJ MUTHESource: www.comscore.com

Page 21: Social Media in India

naukri.com A SNAPSHOT

• Started in 1997• No.1 job portal in India• ‘08-’09 T.O £ 25 million• Last 5 years average growth-71%• 17 million registered users• 34,000 corporate clients• 45 offices in India• 14,000 resumes added everyday• 14,000 resumes added everyday• 70,000 live job listings• *Ranked no.21 amongst all websites• Diversified into other portals like

matrimonials, real estate, education

PANKAJ MUTHESource: alexa.comAll are 2009 figs.

Page 22: Social Media in India

WAY FORWARD

• Establish presence in a metro/Mumbai

• Target a key growth area• Aggressive sales efforts• Build database/ brand• Invest in education• Invest in education• Sponsor seminars, events• Get the first mover

advantage and encash it

PANKAJ MUTHE

Page 23: Social Media in India

THANK YOU

• Visit us on :www.siddhimanagement.compankajmuthe.blogspot.com

Mail:• [email protected]