social media for time-starved entrepreneurs
TRANSCRIPT
WILL SCOTT, CEO SEARCH INFLUENCE @SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
SOCIAL MEDIA FOR
TIME-STARVED ENTREPRENEURS
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF ONLINE ADULTS USE
28%OF ONLINE ADULTS USE
28%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF ONLINE ADULTS USE
26%OF ONLINE ADULTS USE
23%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF BUSINESSES SAY SOCIAL MEDIA KEEPS CUSTOMERS
25%
68%
@searchinfluence
OF CEOs HAD NO SOCIAL PRESENCE ON
THE FIVE SOCIAL NETWORKS
OF CEOs WHO HAD TWITTER ACCOUNTS
WERE ACTUALLY TWEETING
69%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
DOMINATES AS THE
ENTRY SOCIAL NETWORK OF CHOICE
OF CEOs ONLY ON ONE NETWORK
WERE ON LINKEDIN
74%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 1 DEFINE YOUR TARGET MARKET
• DO YOUR CUSTOMERS FALL INTO A CERTAIN INCOME CLASS TO AFFORD YOUR PRODUCTS, SERVICES?
• IS YOUR PRODUCT OR SERVICE SPECIFICALLY FOR MEN OR WOMEN?
• WHAT IS YOUR TYPICAL CUSTOMER’S AGE? MARITAL AND FAMILY STATUS? WHO MAKES THE PURCHASING DECISIONS?
• WHERE IS YOUR TARGET CUSTOMER PHYSICALLY LOCATED? LOCAL? ONLINE?
• DOES YOUR PRODUCT OR SERVICE APPEAR TO A CERTAIN CULTURE?
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 2 WHAT MAKES YOUR CUSTOMERS TICK?
• WHAT ARE YOUR CUSTOMERS LIKES & DISLIKES?
• WHAT TYPES OF TELEVISION SHOWS DO THEY WATCH? WHAT KINDS
OF MAGAZINES, WEBSITES, ETC., DO THEY READ?
• WHAT ARE THEIR VALUES?
• WHAT KIND OF LIFESTYLE DO THEY LEAD? HOW DOES YOUR PRODUCT OR
SERVICE FIT INTO THEIR LIFESTYLE?
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
CHOOSING YOUR TARGET NETWORKS
• FAST-MOVING CONSUMER GOODS WILL PERFOMR BETTER ON FACEBOOK
• TWITTER IS PRIMARILY A NEWS SOURCE FOR ITS USERS.
• PINTEREST IS THE PLACE TO BE FOR FOOD- AND DRINK-RELATED
PRODUCTS OR CONTENT AS WELL AS FAMILY OR PARENTING CONTENT.
• INSTAGRAM’S AUDIENCE PRIMARILY FEMALE BETWEEN THE AGES OF 18
AND 44. CLOTHING, ACCESSORIES AND ENTERTAINMENT-RELATED BRANDS
DO WELL HERE.
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 1 CREATE SOCIAL MEDIA GOALS
• WRITE DOWN 3 SOCIAL MEDIA GOALS: WHAT SUCCESS LOOKS
LIKE AND HOW YOU’LL TRACK THEM.
• WHAT TYPES OF CONTENT WILL YOU POST AND HOW OFTEN?
• WHO WILL CREATE THE CONTENT?
• YOUR SOCIAL MEDIA EFFORTS SHOULD BE DRIVEN BY
BUSINESS OBJECTIVES.
• GO BEYOND SOCIAL; CONSIDER LEADS, SENTIMENT OR
WEBSITE TRAFFIC.
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 2 DO A SOCIAL MEDIA AUDIT
• WHAT SOCIAL MEDIA NETWORKS ARE YOU ON?
• WHO IS CONNECTING WITH YOU VIA THESE SOCIAL NETWORKS?
• HOW DOES YOUR SOCIAL MEDIA PRESENCE
COMPARE TO YOUR COMPETITORS?
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 3 CREATE OR IMPROVE
• IF YOU’RE NOT ALREADY ON YOUR TARGET
SOCIAL MEDIA NETWORKS, IT’S TIME TO OPEN AN ACCOUNT
• IF YOU’RE ON YOUR TARGET SOCIAL MEDIA NETWORKS, REFINE & UPDATE
THEM.
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
BEST TIMES TO POST ON FACEBOOK
• POST BETWEEN 1-4 P.M.
• PEAK TIME IS WEDNESDAY AT 3 P.M.
• LIMIT POSTS ON FACEBOOK TO ONCE PER DAY
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
BEST TIMES TO POST ON LINKEDIN
• BEST DAYS ARE TUESDAYS – THURSDAYS
• PEAK TIMES ARE NOON AND 5-6 P.M.
• WORST TIMES TO POST ON LINKEDIN ARE
MONDAYS AND FRIDAYS 10 P.M. TO 6 A.M.
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
BEST TIMES TO POST ON TWITTER
• GOOD TIMES TO POST ARE MONDAYS THROUGH
THURSDAYS FROM 1-3 P.M.
• WORST TIMES TO POST ARE ANY DAY AFTER 8
P.M. AND FRIDAYS AFTER 3 P.M.
@searchinfluence
SOCIAL MEDIA APPS
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
LINKEDINPINTEREST
INSTAGRAMFACEBOOK
@searchinfluence
APPS FOR TWITTER
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
TWEETCASTERTWICCA
(FOR ANDROID)
TWITTERECHOFON
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STRATEGIC FOLLOWING
• FOLLOW OTHER KEY INDUSTRY MEMBERS AND
INFLUENCERS THAT ARE RELEVANT TO YOUR
BUSINESS
• ENGAGE WITH INDUSTRY INFLUENCERS ONLINE
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
ENGAGE STRATEGICALLY ON TWITTER
• RETWEET TWEETS THAT ARE RELEVANT TO YOU
• @MENTION INDIVIDUALS OR BUSINESSES YOU
ADMIRE
• RESPOND/REPLY TO TWEETS THAT ARE
RELEVANT TO YOU OR MENTION YOU
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
ENGAGE STRATEGICALLY ON FACEBOOK
• REPOST CONTENT THAT IS RELEVANT TO YOU
• TAG INDIVIDUALS OR BUSINESSES THAT YOU ADMIRE
• RESPOND/REPLY TO POSTS THAT ARE RELEVANT
TO YOU OR MENTION YOU
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
LEVERAGE YOUR AUDIENCE
• ASK YOUR AUDIENCE TO SHARE IMPORTANT POSTS
• ASK YOUR AUDIENCE TO COMMENT AND SHARE
FEEDBACK
• BE PREPARED TO RESPOND TO COMMENTS WHEN
NEEDED