social media for health: what do you need to know?

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Social Media for Health What do you need to know? Kathleen Gray Senior Research Fellow, Health and Biomedical Informatics Centre, The University of Melbourne HISA VIC AGM, 18 June 2014

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Page 1: Social media for health: what do you need to know?

Social Media for Health What do you need to know?

Kathleen Gray

Senior Research Fellow, Health and Biomedical Informatics Centre,

The University of Melbourne

HISA VIC AGM, 18 June 2014

Page 2: Social media for health: what do you need to know?

What is it? Health science meets social science

Page 3: Social media for health: what do you need to know?

Who’s doing it? …who isn’t ?

• Consumers sharing their own health information on social media – 47% with doctors

– 43% with hospitals

– 38% with a health insurance company

– 32% with a drug company

– 30% with peers

• 31% of health care professionals using social media for professional networking

• 26% of hospitals participating in social media

[2013 US data summary]

Page 4: Social media for health: what do you need to know?

What’s it good for? Big health

• More available, shared & tailored information

• Increased interactions

• New levels of support

• Wider access & accessibility

• Broader faster surveillance

Page 5: Social media for health: what do you need to know?

Does it work, and how well? It depends.

• Does it draw on biopsychosocial models of health?

• Is it scalable, sustainable, safe and secure?

• Can it operate across multiple devices & systems?

• Is it driven by an active community of participants?

• Does it use metrics / analytics that measure what matters?

Page 6: Social media for health: what do you need to know?

What do we know?

Our expert presenters:

Mr Mark Merolli, PhD researcher Health and Biomedical Informatics Centre

Dr Greg Wadley, Research Fellow & Dr Wally Smith, Senior Lecturer

Dept of Computing & Information Systems

Ms Kayla Heffernan, Masters student Dept of Computing & Information Systems

Dr Marie Bismark, Senior Research Fellow

& Ms Jen Morris, Research Assistant School of Global & Population Health

Your questions and comments…

What do YOU need to know about social media

for health?

More https://www.facebook.com/pages/Health-

and-Biomedical-Informatics-Centre-at-Uom/137319303029509?sk=timeline

Page 7: Social media for health: what do you need to know?

Sources

• OMG image credit: http://insuremekevin.com/2012/11/14/healthcares-use-of-social-media-in-sacramento-smcsac/

• Pharma image credit: • http://worldofdtcmarketing.com/patients-use-of-social-media-for-health/focus-on-patients/ • Grajales III, Francisco Jose, Samuel Sheps, Kendall Ho, Helen Novak-Lauscher, and Gunther

Eysenbach. "Social media: a review and tutorial of applications in medicine and health care." Journal of medical Internet research 16, no. 2 (2014): e13.

• Honigman, B. 24 Outstanding Statistics & Figures on How Social Media has Impacted the Health Care Industry . URL: http://getreferralmd.com/2013/09/healthcare-social-media-statistics/

• Moorhead, S. Anne, Diane E. Hazlett, Laura Harrison, Jennifer K. Carroll, Anthea Irwin, and Ciska Hoving. "A new dimension of health care: systematic review of the uses, benefits, and limitations of social media for health communication."Journal of medical Internet research 15, no. 4 (2013).

• PWC Health Research Institute. Social media “likes” healthcare. URL: http://download.pwc.com/ie/pubs/2012_social_media_likes_healthcare.pdf

• Young, Sean D., Ian W. Holloway, and Dallas Swendeman. "Incorporating guidelines for use of mobile technologies in health research and practice." International health (2014): ihu019.