social media data preservation: 7 best practices for ediscovery | d4
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With what seems like a new social network popping up every day, the amount of data on social media sites is skyrocketing. All this content from social networking sites is fair game and can be used in litigation as admissible evidence. So what are the best practices when preserving data from social networking sites? This slideshare gives 7 best practices for preserving data from the plethora of social media outlets to ensure the process is efficient, defensible, and legal. About D4 D4 conducts thousands of collections and forensic investigations each year. Our forensics experts know the importance of preserving the integrity of ESI and maintaining a proper chain-of-custody. Contact us for more information if you need assistance sorting through the tweets, likes, posts and follows! D4 is a national provider of electronic discovery, computer forensics, information security and management, and litigation support services to law firms and corporations. D4 was one of the first providers to offer an eDiscovery Managed Services solution, eNtrust, which launched in 2011. D4 has been instrumental in helping customers realize up to a 70 percent cost reduction over previous eDiscovery solutions. Founded in 1997 , D4 has grown to a national presence. With over 160 staff, D4 offers full-service locations in Buffalo, Chicago, Detroit, Grand Rapids, Lincoln, New York City, Omaha, Orlando, Phoenix, Rochester, San Francisco, San Diego and Tampa. D4 fields consultants and project managers from Connecticut, Colorado, Rhode Island, Michigan, and Washington DC. State-of-the-art tier-3 data center operations in Rochester are complemented by electronic discovery and litigation support paper document services throughout the United States. D4 has been recognized by Inc. Magazine as one of the fastest growing private companies in the US and is a three-time INC 500/5000 honoree. In 2010, 2011, 2012 and 2013 D4 was recognized on the “Rochester Top 100” list, honoring the fastest growing companies in Western New York.TRANSCRIPT
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With what seems like a new social network popping up every day, the amount of data on social media sites is skyrocketing.
www.d4discovery.com
All this content from social networking sites is fair game and can be used in litigation as admissible evidence.
So what are the best practices when preserving data from social networking sites?
#1
Document the Process Document your preservation process – including dates, times, and who captured the information – so you can defend it.
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#2
Know the Tools Be sure you truly understand the process being used to collect social media content, and be aware of any potential pitfalls.
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#3
Use the Tools Utilize built-in collection tools such as Facebook’s “Download a Copy” utility to better understand what you get and don’t get during collection.
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#4
Keep it Legal Never gain access to an account illegally or deceptively.
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#5
Verify the Owner Take steps to verify the ownership of an account. Do not assume an account belongs to someone simply because it has their name on it.
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#6
Do not assume anything about pictures collected from a social media account – where, when or by whom they were taken. Verify sources if possible.
Verify the Source
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#7
Testify! The person performing the collection may be called to testify about the process in court. Be sure that individual is qualified to perform collections, and would make a good witness.
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D4 conducts thousands of collections and forensic investigations each year. Our forensics experts know the importance of preserving the integrity of ESI and maintaining a proper chain-of-custody.
Learn More About D4’s Digital Forensics Services
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Contact Us for a Free Consultation
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Related Resources
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