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PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Social media and marketing for the anti-social and the technologically impaired. Leveraging social media in real estate marketing. August 21, 2014 Sponsored by:

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Page 1: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Social media and marketing for the anti-social and the technologically impaired.

Leveraging social media in real estate marketing.

August 21, 2014

Sponsored by:

Page 2: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

What’s on tap for today?

• Getting started• Setting goals• Have a plan• Coming up with content• Social platforms• Content examples• Tools• Questions

Page 3: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Social networking

Conversations lead to Relationships.Relationships are the most effective way to glean new opportunities.

Page 4: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

What is Social Media

Social media is a fancy marketing term to describe conversations and relationships between people online.

Page 5: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Social Media is not a fad

• Social media is where consumers are spending more of their time.

• Social media connects everything.

• Social media must be part of every company’s marketing strategy.

Page 6: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Where do I start?

Page 7: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Set goals

• What results do you want?– Increase sales (duh!), web site traffic, fans,

followers, phone calls, referrals, emails• How much time do you have?

– At least 30 minutes per day– Successful networkers spend much more

• What are your resources?– Available staff? Do they know your message?– Existing web site– Existing social media presence

• What is your budget?

Page 8: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Have a plan

• Who do I want to engage?• Where will I engage them?• When do I want to engage them?• How will I engage them?• What role does social media serve in my

overall marketing plan?• How will I measure results?

Page 9: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

First step .. get your house to size

• You own your web site– You do not own social platforms

• More than 80% of social activity is on smartphones

• Drive traffic to your web site• Web site must be mobile friendly

Page 10: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Now you’re ready to start sharing?

Page 11: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Social media content guidelines

• Social media is not about you• Focus on audience; what do they want?

– Social media is conversations between people; not companies or brands - spend more time focusing on people for maximum success

• Follow 80/20 rule of self-promotion– 80% should add value to audience– 20% can be self-promotional

Page 12: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

How do I come up with content?

• What questions do customers ask you?• What is happening in the industry?• What is happening in the community?• What time of year is it?

– How does this impact your customer?

• Showcase insights and expertise• Showcase vendors and partners• Showcase employees

Page 13: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

What if I need help?

• It’s ok to hire a professional – Help set strategy– Keeps you consistent– Ghost writing saves time– Professional design makes a difference– Measure your results

• Only you own your reputation

Page 14: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Location, Location, Location

35-54 (31%)25-34 (23%)54% female

20-29 (50%)30-39 (11%)53% female

Professionals25-6460% male

18-65+Very broad reach40% mobile

• Brand page (notpersonal page)

• Images and videos get shared

• Be fun and engaging

• Share expertise• Ask questions• Cross-promote on

personal page• SEO friendly

• Short and informative

• Link to content• Be engaging• Share expertise• Ask questions• Share photos• Follow others• SEO friendly

• Professional platform

• Personal and Company pages

• Add pictures• Link to content• Share expertise• Connect with

others• SEO friendly

• Videos do not have to be high quality

• Tell a story• Be engaging• Cross-promote –

everywhere• SEO friendly

Page 15: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Other platforms

• PINTEREST

• VINE

• GOOGLE+• INSTAGRAM / FLICKR

• BLOGGING (TUMBLR, BLOGGER)

Page 16: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Key takeaway

• Don’t spread yourself thin• Pick one or two

– Focus

Page 17: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Start with LinkedIN

35-54 (31%)25-34 (23%)54% female

20-29 (50%)30-39 (11%)53% female

Professionals25-6460% male

18-65+Very broad reach40% mobile

• Brand page (notpersonal page)

• Images and videos get shared

• Be fun and engaging

• Share expertise• Ask questions• Cross-promote on

personal page• SEO friendly

• Short and informative

• Link to content• Be engaging• Share expertise• Ask questions• Share photos• Follow others• SEO friendly

• Professional platform

• Personal and Company pages

• Add pictures• Link to content• Share expertise• Connect with

others• SEO friendly

• Videos do not have to be high quality

• Tell a story• Be engaging• Cross-promote –

everywhere• SEO friendly

Page 18: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Expand into Facebook

35-54 (31%)25-34 (23%)54% female

20-29 (50%)30-39 (11%)53% female

Professionals25-6460% male

18-65+Very broad reach40% mobile

• Brand page (notpersonal page)

• Images and videos get shared

• Be fun and engaging

• Share expertise• Ask questions• Cross-promote on

personal page• SEO friendly

• Short and informative

• Link to content• Be engaging• Share expertise• Ask questions• Share photos• Follow others• SEO friendly

• Professional platform

• Personal and Company pages

• Add pictures• Link to content• Share expertise• Connect with

others• SEO friendly

• Videos do not have to be high quality

• Tell a story• Be engaging• Cross-promote –

everywhere• SEO friendly

Page 19: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Page 20: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Don't re-use same content and photos from IDX or your web site.

Crop, update, enhance.

Page 21: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Connect with local media and share quality, timely content.

Page 22: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Share neighborhood or community events.

Multiple images have greater impact.

Page 23: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Pictures tell more than words. Use emotion

Possession day -names are not necessary.

Page 24: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

LinkedIN – Define your job title

Include pictures and project titles in summary

Be descriptive in profile

Page 25: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Ask questions.

Don’t be afraid to engage your audience.

Page 26: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Ask trending questions.

Include multiple photos, engage users with market trends.

Page 27: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Fan vendors and partners.

Tag them in posts for extended reach and creditability.

Page 28: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

It’s ok to have fun with a purpose.

Connect it to trending event for broader interest or appeal.

Page 29: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Be entertaining, professional and human.

Page 30: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Connect your content, share expertise

Page 31: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Upload photos through twitter to show images inline for users for greater impact.

Shared with Instagram does not show inline.

Page 32: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Content marketing examples

Have fun.

Don’t be afraid to show you’re a real person.

Be human.

Page 33: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Use tools to make life easier?

• Each social platform offers tools• Local platforms offer more features• Hootsuite

– Schedule content– Works with twitter, Facebook, LinkedIn, YouTube– Measure and interact

Page 34: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

What not to do

• Don’t spread yourself thin; focus!• Don’t hard sell; remember 80/20 rule• Don’t expect business• Don’t be afraid of negativity• Don’t respond in frustration• Don’t post anything personal• Don’t start if you cannot commit

Page 35: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

The one question everyone asks?

• How often do I need to post?

• As frequent as you can as long as you are relevant and add value to your audience.

Page 36: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Other questions

Page 37: Social media and marketing for the anti-social and the ... · 8/21/2014  · Leveraging social media in real estate marketing PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE Location,

Leveraging social media in real estate marketing

PRICEWEBER | ADVERTISING THAT UNDERSTANDS PEOPLE

Shameless self-promotion

PriceWeberwww.PriceWeber.com

Jeremy SchellChief Digital Officerwww.LinkedIn.com/in/JeremySchellemail: [email protected]