social media 101 - real estate

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Social Networkin g 101 Expanding your Sphere of Influence Online

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Here is a social media primer for real estate agents, including information on Facebook, Twitter, LinkedIn, YouTube & Blogging.

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Page 1: Social Media 101 - Real Estate

Social Networking

101

Expanding your Sphere of Influence

Online

Page 2: Social Media 101 - Real Estate

Chrystie CornsPresident & Chief Marketing

Strategist

Twitter: @ccmaineEmail: [email protected]

“Making things popular on the internet since 2001”

Page 3: Social Media 101 - Real Estate

What is Social Media...and Why should I care?

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http://www.slideshare.net/mzkagan/what-the-fk-is-social-media-now-4747637

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Traditional v. New MarketingTraditional Marketing New Marketing

Expensive (Money)Relatively Cheap (Free in most

cases)

Not easily Tracked Measurable

Short Lived Campaigns Relationships are built

Casting a Wide NetMore focused on your target

market

More lag time between conversions

Better Conversions

Page 7: Social Media 101 - Real Estate

What do I DO with Social Media

• Create

• Share

• Comment

• Link

• Engage

• Listen

• Learn

Page 8: Social Media 101 - Real Estate

Getting Started

Page 9: Social Media 101 - Real Estate

Social Media Goals

• Personal Branding

• Increased Sales

• Become an local authority in your Area

• Networking Opportunities

• Media Exposure

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Get more eyeballsin the sales funnel

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Personal Branding – Who are you?

• Familiar Face

• Top Producer at your Company

• Specialist

• Known as an expert in certain area

• Recommendations

Page 12: Social Media 101 - Real Estate

Research• Who Am I

– What do I want to be known for

– What do I have to offer my clients

– What is my personality

• Who are They?

– Industry

– Competitors

– Clients

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Who are THEY?

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Industry Research

• What is acceptable?

• Is anyone in the industry online?

• What has been tried?

• Who has succeeded?

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Competitive

What is my competition doing online?

What kind of Press are they attracting?

Are they perceived in a pleasant light?

Are they well received by public?

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Customer

• Who is my target market?

• Where do they hang out online?

• Do they read blogs?

• How do they want to be interacted with?

• Are they content producers or passive readers?

Page 17: Social Media 101 - Real Estate

Online Profiles – Must Haves

• Facebook

• LinkedIn

• Twitter

• Google

• Naymz

• Active Rain

• Zillow

• Trulia

Page 18: Social Media 101 - Real Estate

Why Facebook Is Important• 500 Million Active Users

• 250 Million Users log in EVERY DAY

• Average User is connected to 80 community pages, groups & events

• Average User creates 90 pieces of content each month

• It’s Free

• It’s where your past, current & potential clients are

• Your competitors are using it.

Page 19: Social Media 101 - Real Estate

Social Marketing Strategy for

Personal ProfilesFan PageGroupsEventsFacebook Applications

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News Feed

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Profile Page

Your Friends see this

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Fill out your Bio:

• Things you can mention in your bio

– Job - I’m a real estate broker

– The area you service

– Specialties - I specialize in first time home buying

– Awards or Accreditations – 2008 Maine Realtor of the Year

Page 23: Social Media 101 - Real Estate

Info Tab

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Other Profile Page Tabs

• Photos (Tagged & Uploaded)

• Notes (Like a Blog)

• Videos (Tagged & Uploaded)

• Events (Invited & Attending)

• Third Party Applications

Page 25: Social Media 101 - Real Estate

Status Update

• Update your Status

– “Just sold another home in South Portland”

– “Heading out to meet a first time home buyer, Exciting!”

– “Open House at 353 Pine Street today 11-2. Come say hi”

Page 26: Social Media 101 - Real Estate

Connecting with Friends

Friend Suggestions Tool

Upload Email Contact List

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Facebook Fan Page

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What Can you Do with A Facebook Fan Page?

Contests

Coupons

Exclusive Content

Discussion Boards

Content RSS

Photos

Videos

Updates to Fans

Status Updates

Events

Set up landing Page

Page 29: Social Media 101 - Real Estate

Facebook Events

• Advertise Upcoming Events: Open House, First Time Buyers Class, etc.

• Promote your website

• Build a guest list

• Share photos, videos, and commentary about event

• Events are displayed on a users wall if they have confirmed they are attending

www.facebook.com/events.php

Page 30: Social Media 101 - Real Estate

Facebook Groups

http://www.facebook.com/groups.php

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How do I let people know about my Fanpage, Events or Groups?

• Invite your Facebook Friends to become fans

• Update your status

• Write a Blog post on your website

• Create a welcome video

• Tweet about it

• Add the link to your email signature

Page 32: Social Media 101 - Real Estate

What is Twitter?

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Why Twitter is Important

• 106 Million Users & 300k New Accounts each day

• Fastest growing Social Network

• You can do it anywhere!

• It’s Free

• You can follow people locally & nationally

• Allows you engage one-on-one with people

Page 34: Social Media 101 - Real Estate

Social Marketing

StrategyEveryday millions of users create, discover and share ideas on

Twitter• Users also find great value in connecting with businesses of

all kinds on Twitter– Share their experiences – Provide Feedback– Discuss new product ideas– Ask customer service questions

http://business.twitter.com/twitter101

Page 35: Social Media 101 - Real Estate

Twitter

• Create a Profile

• Follow People

• Provide Value

• Engage

Page 36: Social Media 101 - Real Estate

Find, Friend, & Follow

• Find Locals

• Find other Real Estate Agents

• Find other Industry Organizations

• Click on Follow

Page 37: Social Media 101 - Real Estate

Background

Select one of Twitter’s Backgrounds

Twitterbackgrounds.com

Twitrounds.com

Have designer create one to match your current branding/ marketing material

Page 38: Social Media 101 - Real Estate

How do I find folks to follow?

• Twellow.com

• WeFollow.com

• Twitter.grader.com

• GeoFollow.com

• Justtweetit.com

• #followfriday

Page 39: Social Media 101 - Real Estate

What do I Tweet About?

Anything(But please be yourself)

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Okay..if you really want rules

• DO Provide value

• DO Be witty, funny & humorous

• DO Use your business voice

• DO Show your knowledge & expertise

• DON’T Talk AT your followers, talk with them

• DON’T Spam your followers

• DON’T Talk badly about your competition

Page 41: Social Media 101 - Real Estate

Twitter Applications

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Mobile Twitter

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LinkedInCreate Profile

Find Contacts

Add Connections

Recommendations

Group Discussions

Q&A

Applications

RSS

Page 44: Social Media 101 - Real Estate

•Be Transparent•Use your business voice•Engage•Learn•Have Fun

The Rules of Engagement

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Where do you find the time?

• Block out time for social networking

• Use Ping.fm, TubeMogul, & Twitter Clients

• Do it while waiting in line (Grocery, Bank)

• Get someone to do it for you

Page 49: Social Media 101 - Real Estate

Thank you for Having Me

Twitter: @ccmaineEmail: [email protected]

LinkedIn: www.linkedin.com/in/chrystiecorns

Or just……GOOGLE ME!