social media 101 for public relations pros

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Ed Schipul [email protected] www.schipul.com // www.brandtobedetermined.com http://www.flickr.com/photos/lancaster/3214625436 Social Media 101: Putting the Relations back in Public Relations

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Ed Schipul presents PRSA Charlotte with a look at the basic Social Media tools for a forward thinking public relations practitioner.

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Page 1: Social Media 101 for Public Relations Pros

Ed Schipul [email protected] www.schipul.com // www.brandtobedetermined.com

http://www.flickr.com/photos/lancaster/3214625436

Social Media 101:Putting the Relations back in Public Relations

Page 2: Social Media 101 for Public Relations Pros

Selling cigarettes to women using ‘Big Think’

Easter Parade, 5th Avenue 1929

Page 3: Social Media 101 for Public Relations Pros

What we’ll talk about...

•The PR campaign cycle

•Traditional PR campaigns with a 2.0 twist

•Putting the ‘Relations’ back in PR

Tying traditional strategy and new tools together

Page 4: Social Media 101 for Public Relations Pros
Page 5: Social Media 101 for Public Relations Pros

It’s a Conversation

Page 6: Social Media 101 for Public Relations Pros

STORYTELLING! You have the gift.

Page 7: Social Media 101 for Public Relations Pros

The steps for a successful PR campaign

•Research

•Strategic Planning

•Implementation

•Evaluation

Source: http://www.praccreditation.org/becomeAPR/KSAs_Competencies.html

Page 8: Social Media 101 for Public Relations Pros

Let’s go back to 1923

Page 9: Social Media 101 for Public Relations Pros

Making friends with the ‘enemies of soap’

Page 10: Social Media 101 for Public Relations Pros

http://www.flickr.com/photos/jim-in-times-square/222291503/

Let the children carve Ivory

Page 12: Social Media 101 for Public Relations Pros

And back to... 2008

Page 15: Social Media 101 for Public Relations Pros

http://flickr.com/photos/mlehet/1968214584/

Product becomes works of art

Page 17: Social Media 101 for Public Relations Pros

So how did they do it?

Page 18: Social Media 101 for Public Relations Pros

Step 1. Research

Page 19: Social Media 101 for Public Relations Pros

Bernays:Listens to a sculptor named Brenda Putnam

Page 20: Social Media 101 for Public Relations Pros

Red Bull:Listens to their best sales people

http://flickr.com/photos/sterlingely/sets/1750464/

Page 21: Social Media 101 for Public Relations Pros

What are they saying to you?

www.google.com/alerts Email updates for your company name and

keywords

www,technorati.com/watchlist Powerful Social Media search

engine watches for your terms and updates you

http://search.twitter.com Search for what you care

about on Twitter

The (new) Art of Listening

Page 22: Social Media 101 for Public Relations Pros

Blogpulse Conversation Tracker: www.blogpulse.com/conversation

Page 23: Social Media 101 for Public Relations Pros

Addictive and essential Google Reader: www.google.com/reader

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An idea is born

Page 25: Social Media 101 for Public Relations Pros

Step 2. Strategic Planning

Page 26: Social Media 101 for Public Relations Pros

Bernays:Strategizes for a soap explosion (minus the bubbles)

Page 27: Social Media 101 for Public Relations Pros

Red Bull:Plans a Red Bull bartender / artist LoveFest

http://flickr.com/photos/theshizniz/2399720915/

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3. Implement the PR action plan

http://flickr.com/photos/notionscapital/2493066577/

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A balanced approach

Page 30: Social Media 101 for Public Relations Pros

http://www.flickr.com/photos/wallyg/451875425/

Bernays:Builds Community for strong presence

Page 31: Social Media 101 for Public Relations Pros

Communities and schools compete together

• Schools teams

• Communities compete

• Artist collaboration

Bernays builds community

Page 32: Social Media 101 for Public Relations Pros

Celebrity judges for soap sculptures

http://flickr.com/photos/98538941@N00/2250482065/in/pool-79248696@N00

Bernays builds community

• Famous judges

• Influential Board

• Museum participation

Page 33: Social Media 101 for Public Relations Pros

Newspapers and communities sponsor entrants

• Free newspaper ads

• Travel sponsorships

• Soap donations

Bernays builds community

Page 35: Social Media 101 for Public Relations Pros
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Showing love in the Blogosphere

• Link love is a form ofcurrency

• Share brain candy

• Promote others withincommunity

The (new) Art of Community Building

A simple blog post for your company. Easy as typing a Word document.

Page 37: Social Media 101 for Public Relations Pros

Facebook - Not just for college kids

• Fan pages grow camaraderie

• Share your knowledge

• Create buzz for events / campaigns

• Brand exposure with Facebook ads

The (new) Art of Community Building

Main: www.linkedin.com

Houston Zoo on FB: www.facebook.com/pages/Houston-Zoo-Inc

Page 38: Social Media 101 for Public Relations Pros

LinkedIn connects professionalsThe (new) Art of Community Building

Main: www.linkedin.com

Page 39: Social Media 101 for Public Relations Pros

MySpace promotes bands and younger setsThe (new) Art of Community Building

Main: www.myspace.com Houston musician Andrew Karnavas: www.myspace.com/andrewkarnavas

Page 40: Social Media 101 for Public Relations Pros

Twitter includes others in ongoing dialogueThe (new) Art of Community Building

Main: www.twitter.com Houston Children’s Museum: www.twitter.com/cmhouston Twitter Search: http://search.twitter.com

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Promoting the Big Event, generating the buzz

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Broadcasting the message on paper and wavesThe (old) Art of Promotion

• HUGE global write ups

• Free ads / radio spots

• Vocal support from various organizations:

• Parenting

• Community

• Arts

• Architecture

Page 43: Social Media 101 for Public Relations Pros

Let your community contribute their voiceThe (new) Art of Promotion

www.youtube.com

www.flickr.com

http://del.icio.us

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Badging - make your brand portableThe (new) Art of Promotion

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4. Evaluate your PR campaign

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Social Media PR monitoring: www.vocus.com

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Campaign longevity - over 50 years

http://www.ivory.com/PureFun.htm

Ivory soap carving campaign outcome

Page 48: Social Media 101 for Public Relations Pros

Carving soap on the Internet

http://www.youtube.com/watch?v=iouyusCpw0s

Ivory soap carving campaign outcome

Schwaklakk Soap Carving Day - March 8thwww.schwaklakk.com

Page 49: Social Media 101 for Public Relations Pros

Brand visibility galore - 10,000s photos on FlickrRed Bull Art of Can campaign outcome

http://flickr.com/photos/marcel_patti/2406780315/in/pool-83404792@N00

http://flickr.com/photos/officebox/1184751975/

Page 51: Social Media 101 for Public Relations Pros

A brief look at the 4 Pillars of Social Media Success

•Consulting

•Training

•Recruiting **

•Promotinghttp://www.flickr.com/photos/96dpi/2119924191/

Page 52: Social Media 101 for Public Relations Pros

Recruit from within - who do you know?

• Identify your current Social Media rock stars

• Recruit those that know and can show you how

• Stay humble

• Be as transparent as possible

Page 53: Social Media 101 for Public Relations Pros

Let’s review...

• The PR campaign cycle

• Using Web 2.0 in PR campaigns

• STRATEGY / RECRUIT!

Putting the relations back into PR

Page 54: Social Media 101 for Public Relations Pros

Quickie Social Media To-Do’s

1. Read blogs (find them on www.technorati.com)

2. Set up an RSS Feed Reader (www.google.com/reader)

3. Join Facebook (www.facebook.com)

4. Join Flickr (www.flickr.com)

5. Track the buzz about you (www.google.com/alerts)

Page 55: Social Media 101 for Public Relations Pros

Thanks for participating today!

Ed Schipul

CEO, Schipul - The Web Marketing Companywww.schipul.com // www.tendenci.com (281) 497.6567

Blog: www.brandtobedetermined.com Flickr: www.flickr.com/photos/eschipul Twitter: www.twitter.com/eschipul

Find my slides on Slideshare: www.slideshare.net/eschipul

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1,305,920 Red Bull Art of Can views

http://www.youtube.com/watch?v=d-HGLA6SvfQ

Red Bull Art of Can campaign outcome

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Speak to your audience’s motivationsRead more: http://www.schipul.com/en/art/?562

1. Material

2. Social

3. Ideological

http://www.flickr.com/photos/thegreentrilby/93788893/ http://www.flickr.com/photos/barackobamadotcom/2214065098/

http://www.cathedralgrove.se

Page 58: Social Media 101 for Public Relations Pros

A rubber raft in the middle of the ocean

http://www.flickr.com/photos/greenpeace_esperanza/sets/72157594522171737/