social media 101 for public relations pros
Post on 18-Sep-2014
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DESCRIPTION
Ed Schipul presents PRSA Charlotte with a look at the basic Social Media tools for a forward thinking public relations practitioner.TRANSCRIPT
Ed Schipul [email protected] www.schipul.com // www.brandtobedetermined.com
http://www.flickr.com/photos/lancaster/3214625436
Social Media 101:Putting the Relations back in Public Relations
Selling cigarettes to women using ‘Big Think’
Easter Parade, 5th Avenue 1929
What we’ll talk about...
•The PR campaign cycle
•Traditional PR campaigns with a 2.0 twist
•Putting the ‘Relations’ back in PR
Tying traditional strategy and new tools together
It’s a Conversation
STORYTELLING! You have the gift.
The steps for a successful PR campaign
•Research
•Strategic Planning
•Implementation
•Evaluation
Source: http://www.praccreditation.org/becomeAPR/KSAs_Competencies.html
Let’s go back to 1923
Making friends with the ‘enemies of soap’
http://www.flickr.com/photos/jim-in-times-square/222291503/
Let the children carve Ivory
http://flickr.com/photos/eschipul/430975967/
And back to... 2008
http://flickr.com/photos/14922438@N00/305566359/
http://flickr.com/photos/coda/8875179/ http://flickr.com/photos/coda/8875186/
Red Bull soars with Art of Can
www.flickr.com/photos/laughingsquid/253927535/
http://flickr.com/photos/crispyfried/2517882139/
BARTENDERS
http://flickr.com/photos/edwardleger/2148495301/
COMMUNITY
http://flickr.com/photos/mlehet/1968214584/
Product becomes works of art
http://www.youtube.com/watch?v=d-HGLA6SvfQ
So how did they do it?
Step 1. Research
Bernays:Listens to a sculptor named Brenda Putnam
Red Bull:Listens to their best sales people
http://flickr.com/photos/sterlingely/sets/1750464/
What are they saying to you?
www.google.com/alerts Email updates for your company name and
keywords
www,technorati.com/watchlist Powerful Social Media search
engine watches for your terms and updates you
http://search.twitter.com Search for what you care
about on Twitter
The (new) Art of Listening
Blogpulse Conversation Tracker: www.blogpulse.com/conversation
Addictive and essential Google Reader: www.google.com/reader
An idea is born
Step 2. Strategic Planning
Bernays:Strategizes for a soap explosion (minus the bubbles)
Red Bull:Plans a Red Bull bartender / artist LoveFest
http://flickr.com/photos/theshizniz/2399720915/
3. Implement the PR action plan
http://flickr.com/photos/notionscapital/2493066577/
A balanced approach
http://www.flickr.com/photos/wallyg/451875425/
Bernays:Builds Community for strong presence
Communities and schools compete together
• Schools teams
• Communities compete
• Artist collaboration
Bernays builds community
Celebrity judges for soap sculptures
http://flickr.com/photos/98538941@N00/2250482065/in/pool-79248696@N00
Bernays builds community
• Famous judges
• Influential Board
• Museum participation
Newspapers and communities sponsor entrants
• Free newspaper ads
• Travel sponsorships
• Soap donations
Bernays builds community
Red Bull:Reaches out to grow teams and Community
www.redbullartofcan.com
Showing love in the Blogosphere
• Link love is a form ofcurrency
• Share brain candy
• Promote others withincommunity
The (new) Art of Community Building
A simple blog post for your company. Easy as typing a Word document.
Facebook - Not just for college kids
• Fan pages grow camaraderie
• Share your knowledge
• Create buzz for events / campaigns
• Brand exposure with Facebook ads
The (new) Art of Community Building
Main: www.linkedin.com
Houston Zoo on FB: www.facebook.com/pages/Houston-Zoo-Inc
LinkedIn connects professionalsThe (new) Art of Community Building
Main: www.linkedin.com
MySpace promotes bands and younger setsThe (new) Art of Community Building
Main: www.myspace.com Houston musician Andrew Karnavas: www.myspace.com/andrewkarnavas
Twitter includes others in ongoing dialogueThe (new) Art of Community Building
Main: www.twitter.com Houston Children’s Museum: www.twitter.com/cmhouston Twitter Search: http://search.twitter.com
Promoting the Big Event, generating the buzz
Broadcasting the message on paper and wavesThe (old) Art of Promotion
• HUGE global write ups
• Free ads / radio spots
• Vocal support from various organizations:
• Parenting
• Community
• Arts
• Architecture
Let your community contribute their voiceThe (new) Art of Promotion
www.youtube.com
www.flickr.com
http://del.icio.us
Badging - make your brand portableThe (new) Art of Promotion
4. Evaluate your PR campaign
Social Media PR monitoring: www.vocus.com
Campaign longevity - over 50 years
http://www.ivory.com/PureFun.htm
Ivory soap carving campaign outcome
Carving soap on the Internet
http://www.youtube.com/watch?v=iouyusCpw0s
Ivory soap carving campaign outcome
Schwaklakk Soap Carving Day - March 8thwww.schwaklakk.com
Brand visibility galore - 10,000s photos on FlickrRed Bull Art of Can campaign outcome
http://flickr.com/photos/marcel_patti/2406780315/in/pool-83404792@N00
http://flickr.com/photos/officebox/1184751975/
Follow the Micro-Blogging buzzRed Bull Art of Can campaign outcome
www.tweetscan.com
www.twitscoop.com
http://search.twitter.com
A brief look at the 4 Pillars of Social Media Success
•Consulting
•Training
•Recruiting **
•Promotinghttp://www.flickr.com/photos/96dpi/2119924191/
Recruit from within - who do you know?
• Identify your current Social Media rock stars
• Recruit those that know and can show you how
• Stay humble
• Be as transparent as possible
Let’s review...
• The PR campaign cycle
• Using Web 2.0 in PR campaigns
• STRATEGY / RECRUIT!
Putting the relations back into PR
Quickie Social Media To-Do’s
1. Read blogs (find them on www.technorati.com)
2. Set up an RSS Feed Reader (www.google.com/reader)
3. Join Facebook (www.facebook.com)
4. Join Flickr (www.flickr.com)
5. Track the buzz about you (www.google.com/alerts)
Thanks for participating today!
Ed Schipul
CEO, Schipul - The Web Marketing Companywww.schipul.com // www.tendenci.com (281) 497.6567
Blog: www.brandtobedetermined.com Flickr: www.flickr.com/photos/eschipul Twitter: www.twitter.com/eschipul
Find my slides on Slideshare: www.slideshare.net/eschipul
1,305,920 Red Bull Art of Can views
http://www.youtube.com/watch?v=d-HGLA6SvfQ
Red Bull Art of Can campaign outcome
Speak to your audience’s motivationsRead more: http://www.schipul.com/en/art/?562
1. Material
2. Social
3. Ideological
http://www.flickr.com/photos/thegreentrilby/93788893/ http://www.flickr.com/photos/barackobamadotcom/2214065098/
http://www.cathedralgrove.se
A rubber raft in the middle of the ocean
http://www.flickr.com/photos/greenpeace_esperanza/sets/72157594522171737/