social media 101

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Rhet Turnbull 26 January 2010

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Talk given to US Air Force Academy Association of Graduates Omaha chapter on 26 Jan 2010. Covers Social Media 101 + a few issues specific to Air Force/Department of Defense.

TRANSCRIPT

Page 1: Social Media 101

Rhet Turnbull26 January 2010

Page 2: Social Media 101

Social Media

BlahBlah

BLAH Blah

Blah

BlahBlah

Blah Blah

BLAH!

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Social Media

OPSEC!

Privacy? STOP!TWEET!

Facebook?

LinkedIn? FadShould

I?

Who cares?

Flickr?

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First, some numbers

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World Population

1,335,007,550

1,198,003,000

350,000,000

308,405,000

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500,000

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500,000New Facebook users

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500,000New Facebook users

EVERY SINGLE DAY

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3.5 BillionPieces of contentshared each week

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14,000,000

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14,000,000Articles on Wikipedia

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200,000,000

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200,000,000

Blogs

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27.3 Million

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27.3 Million

Tweets per day on Twitter

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80%

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80%

Companies that used LinkedIn to recruit workers

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1 out of 8

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1 out of 8

Married couples in the U.S.last year that met via social media

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13 hours

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13 hours

Amount of video uploaded to YouTube every minute

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88%

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88% of teens use social networks every day

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88% of teens use social networks every day

50% would consider access to social networks when considering a job offer

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OK, so a lot of peopleare using this

Social Media thing...

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But what is it?

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Officially, “Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many).”

Wikipedia

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Officially, “Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many).”

Wikipedia

BLAH BLAH BLAH

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It’s also a fancy way to describe the bazillions of conversations people are having online right now

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Social Media = Communication

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From Social Media Marketing by Stephen Davies

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From Social Media Marketing by Stephen Davies

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It’s About Being Human

• Communication

• Connections

• Collaboration

• Collective Wisdom

• Contributing

• Community

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From Social Media Bootcamp by Wendy Maynard

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From Social Media Bootcamp by Wendy Maynard

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From Social Media Bootcamp by Wendy Maynard

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It’s notabout

SHOUTING

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It’s about the narrative

It’s about being part of the conversation

It’s about listening

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Social Media is aConversation

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• Social Networks

• Blogs

• Wikis

• Podcasts

• Photo sharing

• Video sharing

The Conversation is powered by

From The Conversation by Tactica Interactive Communcation

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The Conversation is

NOT CONTROLLED

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The Conversation is

NOT ORGANIZED

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The Conversation is

NOT ON MESSAGE

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The Conversation is

● Organic ● Vibrant ● Emergent

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How do I take part in the conversation?

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•Listen

•Listen

•Listen

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LISTEN!

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ENGAGE!

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What tools can I use?

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Asks one question: What’s on your mind?

You share thoughts, links, photos, personal information with your “friends” – your network

of friends, colleagues, associates

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Asks one question: What’s happening?

140Only 140 characters to answer the question

Others choose to “follow” your tweets

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• Professional Networking

• Connections

• Your Resume

• Recruiting

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Share photos

Publish a mini-blog

Become your own TV station

Become your own publisher

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All these things are just toolsUse the right one for the job

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Does your paycheck depend on selling

something (or a message)?

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14%

78%<

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14% people who trust advertisements

78%<

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14% people who trust advertisements

78%people who trust

recommendations from other people

<

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78% > 14%

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78% > 14%

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Social Mediais

Word of Mouthon

STEROIDS

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Does your job involve helping people?

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• Communicate

• Connect

• Collaborate

• Collective Wisdom

• Contributions

• Community

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http://www.af.mil/socialmedia.asp

Social Media and the

Air Force

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Don’t forget that it’s a conversation!Using Social Media

as just another broadcast channel

isn’t using Social Media

Really? “Airmen Social Media Metrics”

Really?

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Someone in DoD gets it

“We want to be part of the conversation”

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Not everyone at DoD gets it

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Unless you use the Authorized Version

Chirp is a Government experiment based on Twitter

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We’ve come to believe that messages are something we can launch downrange like a rocket, something we can fire for effect. They are not.

Good communication runs both ways. It’s not about telling our story. We must also be better listeners....

We cannot capture hearts and minds. We must engage them.

–Admiral Mike Mullen

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ADM Mullen gets it

The enemy gets it

If the Air Force doesn’tget it, it won’t matter how many F-22s we have

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Remember,It’s about the

CONVERSATION

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If you do not tellyour own story

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If you do not tellyour own story

someone else will

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Some final thoughts from the stream

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So, what’s yourUSAFA Association of Graduates Heartland

LeMay Chapterdoing?

And Why?

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• Communication

• Connections

• Collaboration

• Collective Wisdom

• Contributing

• Community

Candidates Cadets Grads

• Communication

• Connections

• Collaboration

• Collective Wisdom

• Contributing

• Community

Candidates Cadets Grads

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http://tinyurl.com/usafaheartland

http://twitter.com/usafaheartland

http://www.flickr.com/photos/usafaheartland

Heartland-LeMay Chapter

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Inspiration / Credits

Social Media Revolutionhttp://www.youtube.com/watch?v=sIFYPQjYhv8&feature=player_embedded

What The F**K is Social Media?Marta Kaganhttp://www.slideshare.net/mzkagan/what-the-fk-social-media

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Photo CreditsUS Air Force Photo/Tech Sgt Charles Larkin Sr.

http://www.sxc.hu/photo/1228973

http://www.sxc.hu/photo/796235

http://www.sxc.hu/photo/1191196guillermo ossa

http://www.sxc.hu/photo/830331Thiago Felipe Festa