Copyright © 2014 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a registered trademark of Raytheon

Company.

Social Learning and utilizing it within

todays workplace

Talat Riaz

How do YOU learn…

How did you learn how to do your job?

How do you solve problems at work?

Where do you go for the knowledge you need to advance your career?

What technologies do you use?

Smartphones

Tablets

Google

Social media

Organisation LMS

Social Learning

Social learning goes back a long way…

Social learning is a normal part of life

Social Learning – A quick history

EVERY

60SECONDS

ONLINE

Social Learning…

Question

What do you think are the top 5 learning tools in use

today?

Top 10 Learning Tools

7 10SOCIAL MEDIA TOOLS

OUT

OF

1 42

8

10

9

3

765

Jane Hart “Social Learning Handbook 2014”

5 key characteristics of high performing knowledge workers ...

Learners are changing…

1. Learning in the flow of workintegrated

2. Continuously unstructured

3. On demand responsive

4. Socially collaborative

5. Autonomously choosy

Social Technology Users

Social Technology Users

Learners are not just consuming content…

They’re generating it too!

Question

How would you rate the importance of social learning with in your

organisation?

Is Social Learning a Fad?

Disagree

http://c4lpt.co.uk/litw-results/

40%

9%

12%

2%

37%

Strongly Disagree Neutral Agree Other

33%

52%

85%79%

75%

61%

Collaborative team learning

Conversations and meetingwith people

Personal and Professional Networking

External blogs and news feeds

Company training or e-Learning

Self-directed study of externalcourses

http://c4lpt.co.uk/litw-results/

Learning in the Workplace Survey 2014 … learning that’s “essential” or “very important”

Changing Preferences in Workplace Learning

http://www.caracorp.com/documents/CARA_SocialMediaImpact_PulseSurveyReport.pdf

The CARA Group’s survey into informal learning found:

81% believe social offers valuable learning

98% believe social is changing learning and accessing information

99% believe formal learning is enhanced by social informal learning either very much (64%) or somewhat (35%)

Social Learning Perceived as Valuable

Modern Workplace Learning

10 : 20 :70

Question

Other than a corporate facebook and twitter presence.

Do you have social learning tools and/or strategy?

Social Technology Adoption

18%

47%

34%

Adoption of Social Learning Technologies within Organisations

Yes

To some Extent

No

Social Technology Strategy

Human Capital Media

Using Social Learning

Human Capital Media

S.L.T in Use

Human Capital Media

Communities of Practice

Learning Content Best Suited for S.L.T

Human Capital Media

Sample Blend by Industry

Potential Learning Blend:

Transportation

Informal self-directed

10%

Informal Social Learning10%

20%Formal

80%Formal

Informal self-directed

10%

Informal Social Learning70%

Potential Learning Blend:

Retail

Sample Blend by Function

Informal self-directed

40%

50%Formal

15%Formal

Informal self-directed

5%

Potential Learning Blend:

Finance

Informal Social Learning10% Informal Social Learning

80%

Potential Learning Blend:

Sales

Question

What are the perceived barriers to social learning within your organisation?

http://masie.com/Surveys/social-learning-survey-results.html

Barriers to Social Learning

1. Organizational culture

2. Technical savvy

4. Technologyinfrastructure

5. Financial6. Difficult to

Measure

3. Generational culture

7. Relationship with IT

8. Relationship with Legal / HR

Measuring Impact of Social Learning

Human Capital Media

70

20

10

Training Spend

Most of training spend is here

Learning from peers, Collaboration

On the Job, JIT, Personalised and informal