So You Think You Can DevOps?

Interest in DevOps has never been higher.• According to a recent global survey conducted by

Freeform Dynamics (commissioned by CA Technologies) of some 1,442 respondents from 16 countries, representing 9 vertical industries:

• 72% have implemented some aspect of DevOps.

• IMPLEMENTED BROADLY: 40%• IMPLEMENTED IN SELECTED AREAS ONLY: 32%• EXPLORING OR PLAN TO EXPLORE: 19%• NO PLANS/ UNSURE: 9%

Interest is high because DevOps helps companies satisfy their customers and become more agile.• The top 3 demand drivers are:

• KEEPING PACE WITH ESCALATING CUSTOMER DEMANDS: 86%

• CREATING NEW AND INNOVATIVE CUSTOMER EXPERIENCES: 86%

• RAPID RESPONSE TO REQUESTS FROM THE BUSINESS: 85%

• But are companies doing as well with implementing DevOps as they think they are?

• The respondents agree on the important elements necessary for DevOps success, but many haven’t actually done them.

Most respondents agree that DevOpsrequires a business-led approach.

• Well-Defined Strategy and Objectives

• Business Stakeholder Education

• IT-Business Alignment of Priorities

Skilled and collaborative IT is essential.• Relevant IT Knowledge and Skills

• Cross Functional IT Processes

• Cultural Harmony Within IT

There is also agreement on the key enablers and controls needed for DevOps.• Right Infrastructure and Tooling

• Right Suppliers and Support

• Security and Compliance Measures

But only a minority of DevOps users have taken all the necessary steps.

• 20% OF ADOPTERS

• Advanced DevOps adopters defined as:

• Implementation activity in all 9 steps of the puzzle

• Full implementation in relation to at least 6 steps

• Finishing all the steps is key to reaping the full benefits of DevOps.

• Advanced DevOps adopters are two to three times more likely than non-adopters to say their digital initiatives have contributed to competitiveness, customer retention and top- and bottom-line results.

DevOps helps improve market agility and competitiveness.• How much would you say your digital initiatives

have benefited the business in the following areas?

• ABILITY TO ACT QUICKLY ON OPPORTUNITIES

• OPENING UP OF NEW MARKETS

• ADVANCED DEVOPS ADOPTERS

• EARLY-STAGE OR LIMITED ADOPTERS

• NON-ADOPTERS

DevOps contributes to success with key business metrics.• As a result of your digital initiatives, have you achieved significant

measurable benefits against any of the following KPI’s?

• BETTER CUSTOMER RETENTION

• GREATER CUSTOMER ACQUISITION

• INCREASED SHARE OF KEY MARKETS

• ADVANCED DEVOPS ADOPTERS

• EARLY-STAGE OR LIMITED ADOPTERS

• NON-ADOPTERS

DevOps adopters have higher revenue and profit growth.• How much would you say your digital initiatives have

benefited the business in the following areas?

• AVERAGE OVERALL REVENUE GROWTH FOR LAST YEAR

• AVEREAGE OVERALL PROFIT GROWTH FOR LAST YEAR

• ADVANCED DEVOPS ADOPTERS

• EARLY-STAGE OR LIMITED ADOPTERS

• NON-ADOPTERS

• So, do you still think you have fully implemented DevOps?

• For advice on how to improve your DevOpsimplementation, and for more information about this research, download the report “Assembling the DevOps Jigsaw” at rewrite.ca.com

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