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    Symbolic interaction theories

    Perspectives of:

    Charles Horton Cooley The looking glass theory

    George Herbert Meads Social interactions interplay Iand Me

    Erving Goffman the presentation of self

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Symbolic interaction theory generallyPeople act based on symbolic meanings they find within any given situation.

    We thus interact with the symbols, forming relationships around them. Thegoals of our interactions with one another are to create shared meaning

    Language is itself a symbolic form, which is used to anchor meanings to thesymbols

    Symbolic interactionism- is based on the idea that social reality is

    constructed in each human interaction through the use of symbols, such as,words or gestures. Studying symbolic interaction assists us in understandinghuman behavior. There are 3 premises to symbolic interactionism:

    Human beings act toward things on the basis of the meanings that thethings have for them. Things include everything that the person has in theirworld.

    The meaning of things that is derived from the social interaction that youhave with someone.

    These meanings are handled in, and modified through, an interpretative

    process used by the person in dealing with the things he/she encounters.Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Core Principles of Social Interaction Theory

    Meaning

    Meaning itself is not inherent in objectsHuman beings act toward things on the basis of the

    meanings that they have assigned to them

    Meaning arises in the process of interactionbetween people. that is, it takes place in the contextof relationships whether with family or community

    Meanings are handled in and modified through aninterpretive process used by the person in dealingwith things he or she encounters

    Once people define a situation as real, it's very real

    in its consequences Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Language As human beings we have the unique ability to

    name thingsAs children interact with family, peers, and others,

    they learn language and, concurrently, they learn thesocial meanings attached to certain words

    That is, language is the source of meaningMeaning arises out of social interactions with one

    another, and language is the vehicle

    In Meads view, social life and communicationbetween people are possible only when weunderstand and can use a common language, (Wood,1997)

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Thought or Minding An ability distinctly different from animals in that

    we have the ability to think about things rather thansimply reacting instinctually

    An inner conversation with oneself

    A reflective pause through which we modify ourinterpretation of symbols

    an ability to take the role of The Other

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Key aspects are:We act toward others based on the meaning that those

    other people have for usMeaning is created in the interactions we have with other

    people in sharing our interpretations of symbolsMeanings are modified through an interpretive process

    whereby we first internally create meaning, then check itexternally and with other people

    We develop our self-concepts through interaction with

    othersWe are influenced by culture and social processes, such as

    social normsOur social structures are worked out through the social

    interactions with others Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Major Assumptions of Symbolic InteractionismTheory

    People are unique creatures because of their ability to use symbols

    People become distinctively human through their interaction with others

    People are conscious and self-reflective beings who actively shape their own

    behavior

    People are purposeful creatures who act in and toward situations

    Human society consists of people engaging in symbolic interaction

    The social act should be the fundamental unit of social psychological analysis

    To understand peoples social acts, we need to use methods that enable us to

    discern the meanings they attribute to these acts

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Charles Harton Cooley (1864- 1929) looking glass theory

    Charles H Cooley enhanced the self associated with

    symbolic interactionHe was famous for his concept of the looking glassself

    In modern terms a looking glass is a mirror. The idea isthat we form our sense of ourselves by looking insome sort of mirror....the other people with whom we

    interactWe use others as mirrors to assess who we are andhow we are doing. We look at their eyes and theirbody language and we listen to their words

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    C.H Cooley. Continuation looking glass theory

    Looking in that mirror, we determine whether we are who we want tobe and whether our actions are having the desired effect. If we see what

    we expect to see, if people evaluate us the way we hope, if they dowhat we want them to do, then the mirror confirms ourselves and wecontinue on as we have been thinking and acting

    However , if the reverse occurs, then we may need to reassess our

    actions and even our sense of who we are. If the looking glass continuesto show us a reflection that is different from what we think we are, thenwe may need to reevaluate our sense of who we are, in other words ,reevaluate our self-images

    The looking glass self reflects Cooleys interest , like that of othersassociated with symbolic interactionism, in the mind, self andinteraction

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Three Main Components of The Looking Glass Self

    The rudiments of Cooley's sociological theory can bereduced to three facets

    One imagines how they appear to others

    One imagines the judgment that others may bemaking regarding that appearance

    One develops a self-image via their reflection; that

    is, the judgments or critique of others

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    George Herbert Meads in Social interactions interplay I andMe

    The Self in Society

    Social psychology for Mead is the discipline that "studies theactivity or behavior of the individual as it lies within the socialprocess. The behavior of an individual can be understood onlyin terms of the behavior of the whole social group of which

    he is a member, since his individual acts are involved in larger,social acts which go beyond himself and which implicate theother members of that group." While earlier social psychologyhad dealt with social experience from the individualpsychological standpoint, Mead suggested that individualexperience be dealt with "from the standpoint of society, atleast from the standpoint of communication as essential tothe social order."

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    George H. mead - the development of self Definition

    Socialization the process by which an individual learnshow to interact with others and becomes a member of the society

    Socialization is a complex, lifelong process

    We are all products of our social experienceWhat does socialization teachus?

    LanguageCulture (norms, values, beliefs, etc.)Understanding of othersUnderstanding of ourselves as a social

    being or a social self Emergence of the social self Mavole johnson, MSc, PhD. 2012.3/23/2012

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    George Meads self Definition of the Self Self the dimension of personality composed of anindividuals self -awareness and self-image The Self is inseparable from social experience George Herbert Mead Argued that the Social Selfdeveloped out of social interactions with others Social interaction involves seeing ourselves as others

    see us or taking the role of the other Taking the role of the other involves a constantinterplay between the I and theMe

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    George Herbert Mead

    The I and the Me The I is that part of human beings that goes

    untouched by other humans. Subjective element of the

    self . why we have unique traits Action that is impulsive, spontaneous unlearned,

    unplanned, unpredictable The me is the social self, the self as object. Composed

    of the internalized attitudes and demands of othermembers of society and the individuals awareness tothose demands

    For purposes of understanding human behavior theme is much more important than the I

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    George Herbert Mead

    Society Actors take one another into account as they act; they

    intentionally communicate and they interpret oneanothers acts.

    Society - cooperative focus problem solving. It possesses culture, a shared perspective (a general view

    of reality), and a shared generalized other (a general bodyof rules), all of which facilitate social interaction andcooperation.

    Ability to communicate in symbols human beings unique

    Symbols are anything that meaningfully representssomething else; they must be produced in the same way toproduce a shared reality

    Identity results from symbolic interaction with others

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Mead 3 stages of self development

    Preparatory stage children largely imitate the peoplearound them

    In the play stage (3-5yrs) they learn to use languageand other symbols, thus making it possible for them topretend to take the roles of specific people

    Game stage children understand not only their ownsocial position but also the positions of others around

    them. Develops generalized other demands andexpectations of the society as a whole or the child'ssubculture

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Erving Goffman the presentation of self

    In the ancient Greek, "personality" has a dramaticmeaning - the mask" we wear it wherever we go as

    we present ourselves to ourselves to others. It reflectsour self concept - what we seek to maintain about

    ourselves - the self (mask) we think we have, the onewe think we project and that others perceive etc."Self" is socially constructed. People attribute my

    characteristics to me. As an "individual", I/you cannot

    be understood separate from the social melees wemingle in.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Erving Goffman

    We are all actors within the Social World, a central themefrom Goffman work.

    In a sense, we are call Fakers or engaged in a Con Job onourselves to effect other people.

    Goffman argues that the self is simply nothing more than Self Presentations and Role Performances.

    Social life as a theatre, with social scripts, performances andactors & roles that perform in the Front and Back Regions of self.

    The concept of depicting social life as a Theatre, Goffmandeveloped the term Dramaturgy.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Dramaturgy

    What is Dramaturgy

    Dramaturgy is Impression Management Social interactions is like a stage, the self promotes

    scenery Moreover, that scenery is divided into two regions,

    the Front and Back Regions.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Regions

    By definition regions may be defined as any place that is bounded to somedegree by barriers to perception

    When we talk about the Dramaturgical Approach to the Social World theself is divided by perception.

    The perception of the Front Stage and Back Stage, also known as the

    Front and Back Regions of Behavior

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Front Region

    This Refers to a place where the performance is given. In this regions the actor engages in, and performs his/her role

    for the audience. While the Self is in the Front Region of behavior the

    performance of the individual embodies certain standards. Standards of the Matters of Politeness and Decorum.

    Matters of Politeness

    Relates to the way in which the performer treats the audiencewhile engaged in talk or gestural interactions.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Decorum Refers to a set of behaviors that have to do with the way the performer

    conducts himself in the visual or audio range of the audience

    Decorum has two sub- groupings referred too as the Moral and theInstrumental

    1) Moral Moral Requirements refers to rules regarding non-interference and non-

    molestation of others.Ex: Sexual decency, and rules regarding sacred places etc.

    2) Instrumental Requirement

    Refers to duties that are task oriented and secularEx: An employer might demand his employees to care of property or engage

    in maintenance within work areas.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Back Region

    Def: A back region or backstage may be defined as a place, relative to agiven performance, where the impression fostered by the performance isknowingly contradicted.

    This area is where the suppressed facts make an appearance. Here the performer can relax; he can drop his front, relinquish speaking

    his lines, and step out of character. It is here where illusions and impressions are openly constructed. The back region is a place where the performer can reliably expect that no

    member of the audience will intrude. The back region or back stage is kept closed from the audience, the entire

    region is meant to be kept hidden.Ex: Perfect examples of back stage regions are kitchens within restaurants,

    this area is not meant for customers to enter.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Transition

    In between the Front and Back Region, there is a

    phenomenon called the Zone of Transition Goffman argues that this is one of the most interesting times

    to observe impression management At these in between moments one can detect a interesting

    putting on and taking off of character.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    However there is a Third Region Apart from Front and Back Stage there is a third region within

    the ideas of Dramaturgy. This Region is called The Outside

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    The Outside

    The Outside region is a residual one, everything that is notcovered in the Front or Back Regions are in The Outside.

    Those individuals who are on The Outside of the socialinteractions we may call outsiders.

    If we shift our considerations from the front or back region tothe outside, we tend to shift our reference from oneperformance to another

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Impression Management Impression Management implies that there are attributes that are

    required of a performer in successfully staging a character. The Performer must Act with Expressive Responsibility

    Expressive Responsibility Illustrates the idea that actors must consciously choose the manner in

    which they behave and interact with others It is Imperative that the audience understand that a performer is Acting

    his part and that is does not necessarily reflect the dispositions anindividual may hold privately.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    However, What happens when an

    actor makes a mistake and revealstrue intentions of the performance?

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    The Answer to the Question: Is that Unintentional Disruptions can occur. Unintentional Disruption are a source of embarrassment and dissonance

    for the performer, these disruptions are separated into three categories,unmeant Gestures, inopportune Intrusion /interruption and faux/artificialpas.

    Unmeant Gestures

    These are inadvertent acts that convey an impression that is inappropriateat the time. The individual held responsible for contributing an unmeant gesture may

    chiefly discredit his own performance

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Inopportune Intrusion This Occurs when an outsider accidentally enters a region in which a

    performance is being given or when a member of the audience

    inadvertently enters the backstage.Ex: An example of this, is when a student walk into the classroom while the

    professor is giving a lecture. We have Inopportune Intrusion (this comingfrom the outsider approach)

    Ex: Another example is when a customer runs into the kitchen of a restaurantwhere the chefs resides. We have another Inopportune Intrusion (from anaudience approach)

    Faux Pas

    Def: As Disruptions in projections of the self These facts may involve well-kept dark secrets or negatively-valued

    chacteristics that everyone can see but no one refers too.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    When such facts are introduced, embarrassment is the usual feelingEx: An example is when Raphael Palmero was conducting an interview and a

    journalist bought up his use of anabolic steroids.

    Gaffes & Boners Are types of Faux Pas where a performer unthinkingly makes an

    intentional contribution which destroys his own team image

    Bricks Here, a performer jeopardizes the image of self projected by the other

    team.

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Discussion Question If we are nothing more than Fakers within

    the social world, and assuming impressionmanagement is how we navigate through

    social interactions, then one asks the questionis society real?

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Concepts and ContributionsSymbolic Interactionism

    Humans think about how they should actaccording to their perceptions about realityand their agreement with others on the

    meanings behind the reality

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Concepts and ContributionsMind, Self, and Society

    Mind Develops within the social process Perceives, defines, evaluates

    Self Involves process of reflection Both object and subject

    Society Nothing is separate from society Society is a structure for ongoing communication and

    interaction

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Concepts and ContributionsThe I and the Me

    The self has two parts The I is the unsocialized self

    Active, impulsive, unpredictable, initiates action Self as Subject

    The Me is the socialized self Judgemental, controlling, conforms to norms

    Imagine ourselves as others see us Self as Object

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Concepts and ContributionsDevelopment of the Self

    Critical for consciousness and taking the roleof the other

    Dependent on social environment Stages of development:

    a) Imitation stageb) Play stagec) Game stage

    d) Generalized other

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Concepts and ContributionsThe Act

    How a person responds to stimuli1. Impulse

    gut reaction, need to do something 2. Perception

    Deciding stimulus is important, and how to react3. Manipulation

    Taking action, adapting to the environment4. Consummation

    Following through to satisfy impulse

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Concepts and ContributionsThe Social Act

    The Social Act involves two or more people Requires cooperation and shared understanding of

    the social object Importance of the gesture

    Vocal gesture allows the speaker to reflect on the messageas well as the other listeners

    mutually understood gesture = symbol

    Mavole johnson, MSc, PhD. 2012.3/23/2012

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    Revision questionsSymbolic interaction can have its use in many

    ways; why do you think individuals brought inthe same society have differentcharacteristics, values and beliefs?

    Politics and politicians what do you think isthe solution to the poorly performing, corruptand crafty leaders in the society (the whole

    process)

    M l j h MS PhD 20123/23/2012