smartphone shootout: which one is best?

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Smartphone Shootout: Which One Is Best? #CTPG5 Christopher B. Hunt - Sugarman, Rogers, Barshak & Cohen, P.C. Frank Spadafino - Epstein Becker & Green, P.C. Andrew Collier - Ice Miller LLP Jon Coleman - Baker Sterchi Cowden & Rice, L.L.C. Kris Snyder - VoxMobile Jim Haviland - VoxMobile

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Presented at the 2011 ILTA Annual Conference. Each smartphone has its advocates. Our presenter will discuss the pros and cons of the iPhone, Android, Windows Phone 7 and BlackBerry, and which phone excels (or doesn't) in categories like security, manageability, ActiveSync and more.

TRANSCRIPT

Page 1: Smartphone Shootout: Which One is Best?

Smartphone Shootout: Which One Is Best?

#CTPG5

Christopher B. Hunt - Sugarman, Rogers, Barshak & Cohen, P.C.

Frank Spadafino - Epstein Becker & Green, P.C. Andrew Collier - Ice Miller LLP

Jon Coleman - Baker Sterchi Cowden & Rice, L.L.C. Kris Snyder - VoxMobile Jim Haviland - VoxMobile

Page 2: Smartphone Shootout: Which One is Best?

Agenda

• Android• Blackberry• iPhone• Windows Phone 7• Mobile Management with Good

Page 3: Smartphone Shootout: Which One is Best?

Android Upside

• Powerful Processors

• Most Prevalent OS• Form Factor Choice• Carrier Choice• Business-Oriented

Future

Page 4: Smartphone Shootout: Which One is Best?

Android Downside

• Rooting• Encryption (past)• Versions for every

device and carrier• Limited support for

central control• Battery Life

Page 5: Smartphone Shootout: Which One is Best?

Questions

• Too many versions to ever be secure?

• Too easy to hack?• Enterprise-grade controls?

Page 6: Smartphone Shootout: Which One is Best?

BlackBerry Upside

• Bullet-proof security• Stable• Reliable• Business Oriented• Super Apps• A great phone – not

just a phone App• The broadest policy

support by 10x

Page 7: Smartphone Shootout: Which One is Best?

BlackBerry Downside

• Not the hottest new thing

• Tablets not ready• App shortage

Page 8: Smartphone Shootout: Which One is Best?

BlackBerry Questions

• Still Relavent?• Can they survive?• Apps for Playbook?

Page 9: Smartphone Shootout: Which One is Best?

iPhone • Best of both worlds

– Ease of use– “There’s an app for that” Functionality and Management

• Consistency in the device and lack of buyer’s remorse• Removable battery-not

– Do you really need it? – Lasts all day with normal life– External batteries are plentiful

• Jailbreaking– Not worth it for attorneys

• Brick the phone• Can’t get them to learn Word, how are they going to learn to hack the

phone?– Few advantages (tethering)

• Memory?– 8G maybe, 32G isn’t that more than you need?

Page 10: Smartphone Shootout: Which One is Best?

iPhone Security

• Device protection• Data Security• Network Security• Platform Security• Apple’s Strict control of the apps

release for stability and quality of the coding not the functionality—But really, what can’t you find?

Page 11: Smartphone Shootout: Which One is Best?

iPhone Manageability

• Ease of management– Self-service Setup– Enterprise Deployment – Mobile Device Mgmt– Wireless App Distribution– iTune Controls

Page 12: Smartphone Shootout: Which One is Best?

WindowsPhone7Significant Business Advantages

• Email– Full HTML formatting on all messages– All, Unread, Flagged views– Excellent autocorrect / typing

suggestions

• Mobile versions of Word, Excel, PowerPoint and OneNote are included on all devices

• Multiple device types (keyboard/slate/etc)

Page 13: Smartphone Shootout: Which One is Best?

WindowsPhone7Significant Business Advantages

• Excellent interface– Not application centric, information centric– Concept of “Hubs”

• People Hub• Pictures Hub• Office Hub

– Live Tiles - Home screen provides information• Next appt on calendar tile• Current temperature on weather tile

– “I'm sorry, Cupertino, but Microsoft has nailed it. Windows Phone 7 feels like an iPhone from the future.”Microsoft Has Out-Appled Apple –Gizmodo

Page 14: Smartphone Shootout: Which One is Best?

WindowsPhone7Significant Business Disadvantages

• Application Support– Third party developers not likely to

target WindowsPhone7 platform until market share increases

Page 15: Smartphone Shootout: Which One is Best?

WindowsPhone7Significant Personal Advantages

• People Hub– Facebook contacts in People hub– Facebook updates in “What’s New”

• It is a Microsoft product– Tight integration with Hotmail / Windows

Live– Xbox Live– ZunePass support ($15/month unlimited music)

• Dedicated camera button

Page 16: Smartphone Shootout: Which One is Best?

WindowsPhone7Significant Personal Disadvantages

• It’s not an Apple product– No support for your iTunes media– Inability to interact with Apple media

devices such as AppleTV– Inability to share apps with other Apple

devices such as iPad or iPod Touch

• Less extensive app selection than iPhone platform

Page 17: Smartphone Shootout: Which One is Best?

WindowsPhone7”Mango” Update

• People Hub– Linked-in integration– Contact history information (email, sms, etc)

• Email– Conversation view– Set/Change Out of Office messages– Consolidated inbox view (for multiple accts)

• Outlook Tasks Wireless Sync• Support for Rights Management• Multitasking

Page 18: Smartphone Shootout: Which One is Best?

WindowsPhone7”Mango” Update

• Voice to text / text to voice• Office 365 Support– SharePoint check-in / check-out / versioning

• Bing Scout• IE9 with tabbed browsing and HTML5• Additional security policy

enhancements• Twitter integration• Improved Facebook integration

(face tagging on photos)

Page 19: Smartphone Shootout: Which One is Best?

WindowsPhone7Looking Forward

• Predicts that WindowsPhone7 will surpass Blackberry and iPhone in market share by 2015

Page 20: Smartphone Shootout: Which One is Best?

Androids in the Good Environment

• Why should you use Good on the Android?

• Active Sync vs. Good Technology on the Android.

Page 21: Smartphone Shootout: Which One is Best?

Benefits of Good on the Android• Control and management features for

the firm and IT.

• Enhanced Security of Data.

• Ease of use for the end users.

• Ease of administration and some troubleshooting features too.

Page 22: Smartphone Shootout: Which One is Best?

Considerations of using Good on an Android• Data plan costs vary by carrier and

device.

• How are the users paying for service?

• Should you standardize on Android?

Page 23: Smartphone Shootout: Which One is Best?

Good Mobile Messaging

Disadvantages1. Separate email application on device2. May not be as fully featured as native

email app3. “takes too long to load” + other user

perceptions4. Licensing can be a headache5. Opens door to potential support

headaches if allowing all manner of devices for corporate messaging

Page 24: Smartphone Shootout: Which One is Best?

Good Mobile Messaging

Why would I choose Good over BES, or over native Exchange ActiveSync?

Page 25: Smartphone Shootout: Which One is Best?

Good Mobile Messaging

Advantages1. Like BES for non-RIM hardware2. Works on most of the popular phones today:

iPhone/iOS, Android 2.1+, Windows Mobile 6.5, PalmOS, SymbianOS/Nokia

3. Common app structure across all supported phones

4. Separate email application on device – provides a secure “sandbox” for corporate data

5. Opens door for less restrictive hardware requirements for corporate messaging thanks to encrypted data both at rest on device and in transmission.

Page 26: Smartphone Shootout: Which One is Best?

Thank You

Questions?