S M A R T L I V I N G

EVERYWHERESMART CAMPUS

SMART CITY

SMART HOTEL

SMART HOME

SMART MOBILITY

SMART ENTERPRISE

S M A R T L I V I N G

S M A R T L I V I N G LIVE THE FUTURE TODAY.

SMART SMBTECHNOLOGY AS A UNIQUE COMPETITIVE ADVANTAGE

SO WHAT IS IT ALL ABOUT?

SMALL & MID-SIZED BUSINESSES BUSINESS WITH A SMALL NUMBER OF EMPLOYEES

The legal definition of "small" often varies by country and industry, but is generally under 100 employees in the United States while under 50 employees in the

European Union

SMALL & MID-SIZED BUSINESSES

In comparison, the American definition of mid-sized business by the number of employees is generally under 500 while 250 is for that of European Union

SMALL & MID-SIZED BUSINESSES

REGIONAL FLAVOR!

SMALL & MID-SIZED BUSINESSES

REGIONAL FLAVOR!

SMALL & MID-SIZED BUSINESSES

Large number of employees (>500)

Big IT budgets or budgets in general

Very elaborate IT strategy

Big revenues (>100 M USD)

SO WHAT DO THEY HAVE IN COMMON?

WITH SMALLER BUDGETSACHIEVE COMPETITIVE PERFORMANCE

IN AN OPEN MARKETCOMPETE WITH LARGER BUSINESSES

IT is complex and without either an internal IT dept or a reliable company to

support the set-up, a small business could face

difficulties.

With proper support, small companies quickly appreciate the benefits of IT and learn to trust technology.

Finding the right and cost effective resources to manage IT setups in

addition to cybernetic threats.

Limited budgets and resources, results in lower agility in a very dynamic market and lower

productivity in a very competitive one.

IN SUMMARY

IN SUMMARY

Mobile / wireless solutions and applications

The Internet (as a marketplace)

Enhanced communication and interactivity

Collaboration between employees, partners and customers

One box from a one stop shop

Business is focused on results, not with technology

SMBs want it simple, affordable and working

WHAT ARE THE MAIN CHALLENGES?

WHAT ARE THE MAIN CHALLENGES?

Mobility for employees

Online business

Improved collaboration

Risk free secure operation

Contingency plansEMERGENCY

ADOPTING LATEST TECHNOLOGY WITH LIMITED RESOURCES

ADOPTING LATEST TECHNOLOGY WITH LIMITED RESOURCES

Managed services

Outsourcing

Work closely with the right supplier

Invest for the future

Invest in the right components

SMB’S NEED TO THINK BIG

Ability to capture, organize, share and analyze information

React to the market and make business decisions based on this information

Adopt strategic purchasing plans

Approach with defined performance goalsyielding to tangible and measured results

WHAT ARE THE TRENDS?

WHAT ARE THE TRENDS?

Out of the box high end IT solutions

Delivery models (direct implementations, hosted, managed, SaaS, appliances)

IT vendor or supplier as an extension to their IT department

Wireless networking, all in one printers and business automation software, etc.

HOW CAN SMB’S SAVE?

Minimize resources

Reduce overheads on one hand

Simple Recipe:

CaptureAccessShareCollaborateExecuteAnalyzeLearn

HOW CAN SMB’S SAVE?

Minimize resources

Reduce overheads on one hand

Simple Recipe:

CaptureAccessShareCollaborateExecuteAnalyzeLearn

WHAT CAN AN SMB DO WRONG?

WHAT CAN AN SMB DO WRONG?

Address a problem when it occurs

Reactive behavior and notoriously underestimating IT capabilities

Cutting too many corners the first time around

Anti-IT (or IT-resisting) culture within their organization

Not to embrace IT and make it a core strategy for SMB success

Over commit without properly analyzing their capabilities and enabling infrastructure

Not having an effective online presence

KEY TECHNOLOGIES FOR SMB’SHOW TO BE SMART?

KEY TECHNOLOGIES FOR SMB’SHOW TO BE SMART?

Networking & Communication Infrastructure

Computing Platform

Applications & Software

Services