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TRANSCRIPT
Presented by
Tom Jakobsen
SMART CITIES
STRATEGIC PLANNING
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
CLIENTFIRST OVERVIEW
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• National in Scope – With Local Presence
• We are local government-focused with clients
throughout the United States• Municipalities
• Counties
• Special Districts
• School Districts
• Utilities
Corona, CA Schaumburg, IL Charlotte, NCSan Antonio, TX
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
YOUR CONSULTING PARTNER
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• Broad Breadth of Practices and Services
• Technology Planning Expertise
• Numerous projects
nationwide
• Set standards on
Master Technology Planning
Methodology
and Approach
• National speakers
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
Specialties include:
IT Operations Management
Contract and Interim CIO/IT Management
Infrastructure Design, Procurement,
Implementation, and Oversight
Cybersecurity
Disaster Recovery
Project Management
Assessments, Strategy, and Planning
Smart City Strategies
Mr. Jakobsen has over 35 years of experience in the
information technology arena. Working with agencies
throughout the US, he also currently serves as the IT Strategic
Advisor for several cities and counties.
Tom JakobsenIT Support and Infrastructure Practice Leader, ClientFirst
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P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
TODAY’S AGENDA
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• Smart Cities
• Definitions
• Why Become SMART?
• The Basics
• Cybersecurity and
Privacy
• IoT
• What’s Next
• How to Get Started
Trends That
Are Here to
Stay
SMART CITIES: THE
DEFINITION
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY – DEFINITION – 20TH
CENTURY
7
Smart Cities utilize data analytics to make
decisions that increase efficiency and
improve services and transparency.
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY – DEFINITION – 21ST
CENTURY
8
Smart Cities integrate information and
communication technology (ICT), and
various physical devices connected to the
network (the Internet of Things, “IoT”), to
optimize the efficiency of city operations
and services and engage with citizens.
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY – SAMPLE DEFINITION
9
Smart Cities utilize information and
communication technology (ICT) to
improve resident quality of life and service
delivery.
Smart City applications will be justifiable,
sustainable, and “green”.
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY – DEFINITIONS (CONTINUED)
10
Components Aspect of City Life
Smart Economy Industry
Smart People Education
Smart Governance E-Government
Smart Mobility Logistics & Infrastructure
Smart Environment Sustainability
Smart Living Security & Quality
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY – MATURITY MODEL
Level 1:
Ad Hoc
Level 2:
Opportunistic
Level 3:
Purposeful and
Repeatable
Level 4:
Operationalized
Level 5:
Optimized
City Management
StatusSiloed
System
CollaborationSystem Integration Managed System
Sustainable and
Open ‘System of
Systems’
Smart City Status
*digital
technologies as an
enable
Operation focused
digital and data-
driven service
improvement
Holistic system
thinking and
emergent sharing of
data
Strategy-led and
outcome-driven;
enabled by system-
wide technology
investment
Technology- and
data-enabled
dynamic sense and
response systems
Continuously
adaptive citywide
‘smart’ deployment
Effect on Outcomes
Capturing evidence
and building
business case
Cross boundary
partnerships
emerging to focus on
shared outcomes
Shared
accountability for
outcomes and joint
system‐wide
investment program
Improved prediction,
prevention, and real-
time response
delivers improved
outcomes
Citywide open
‘system of systems’
approach drives
innovation that
enhances city
competitiveness
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY GOALS
(FROM CITY OF RIVERSIDE)
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• Improve quality of life through connected communities:
• Improve Public Safety and Health
• Improve Decision-Making and Convenience
• Financial Savings
“Connected communities as the transformative connections that can occur between data, systems, and people, ultimately leading to better citizen services and empirical, data-driven decision-making by all”
• “Smart cities” means something different to just about everyone
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY PROJECTS
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P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY PROJECTS - CONTINUED
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P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY PROJECTS - CONTINUED
15
Smart Flood Monitoring Smart Lighting Controls Smart Fire Detection
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P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY PROJECTS - CONTINUED
16
• Key Points:
• There are lots of organizations trying to help solve problems in a “smart” way
• Every community has different goals and ambitions
• Many of the above projects are re-branded
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
SMART CITY GOALS
Smart City Emphasis City A City B City C City D
Education √ √
Digital Divide √ √
Green √ √
Health & Wellness √ √ √
Improved Decision
Making√ √ √ √
Parking √
Public Safety √ √ √
Recreation √
ROI √ √
Transparency √ √
Transportation √ √17
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
RECREATION
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• Mobile Apps
• Story Boards
• “Gamify”
• Sensors
• Air Quality
• Motion Detection
• Weather
• Bicycle and Pedestrian usage
• Smart:
• Irrigation
• Lighting
• Trash cans
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
IMPROVED DECISION-MAKING &
CONVENIENCE
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• Smart Community
• Sensors everywhere
• Smart meters
• Leak detection
• Automatic shut-off/on
• Usage
• Automated readings
• Open Data and Engagement
• Transparency, public participation,
and collaboration
• Internal to the agency – improved
analytics
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
TRANSPORTATION
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• Traditional Traffic
Management
• Cameras
• Loops
• Controller
• Management Console
• Occasionally staffed
• Overrides for incident
response and events
• Separate Fiber System
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
TRANSPORTATION
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• Smart Traffic
Management
• Cameras
• Sensors replace loops
• “Smart” controller
• Management Console
• Automated and
self-sustained
• Overrides for incident
response and events
• Integrated IoT
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
TRANSPORTATION
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Arterial Traffic Management
Trends That
Are Here to
Stay
THE BASICS
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
THE BASICS – GIS CAN BE KEY
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• Applications are geospatial
• GIS excels:
• As data repository
• Analytical tool for geospatial data sets
• Cool graphs!
• GIS can be a key smart city platform
• Information portal
• Inventory
• Conduit
• IoT
• Storyboards
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
THE BASICS - CONTINUED
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• Infrastructure as the
foundation
• Connectivity is key
• Wireless everywhere
• Reliability & resiliency
• Potential future enablers
• LoRa WAN
• Narrowband IoT
• 5G (it solves everything)
• Security, Security,
SECURITY
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
THE BASICS - CONTINUED
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Likewise, SMART Solutions need a purpose, not just because it’s cool!
• Organization Purpose
and Services
• DRIVE
• Applications and
Systems Needed for
Operations and Cit izen
Services
• DRIVE
• IT Infrastructure and IT
Operations
Trends That
Are Here to
Stay
HOW TO GET STARTED?
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
INFRASTRUCTURE INVENTORY
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• Connectivity is key - Inventory infrastructure
• Conduit
• Facilities
• External structures – Light poles are prized
• Reserve your place on Small Cell polls
• Fiber
• City-owned
• Vendor provided
• Shadow conduit
• Wireless
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
APPROACH
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• High-Level Approach• Identify goals
• Inventory applicable assets (fiber, light poles, etc.)
• Assess current network and capabilities
• Identify future requirements
• Develop alternatives and budgets
• Workshops – The fun part
• Create recommended project scope
• Presentations – Achieve funding approval
• Develop RFP(s) and bid documents based on SOW
and budget
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
DETAILED APPROACH
30
Ste
p
Smart City Readiness
Work Plan
Scheduled
Week
Total
Billable
Hours
Consultant
1
Consultant
2
Consultant
3
Consultant
4
Consultant
5
Phase 1: Project Coordination and Initiation 1-2
Phase 2: Inventory, Needs Assessment, Design Meetings, and Discussions 3-6
1 Core Infrastructure Review
2 LAN/MAN Network Review
3 Network Alternatives - Potential vendors, additional City-owned fiber, wireless, other
4 Wi-Fi Assessment
5Video Surveillance and Live Streaming Assessment - Identify requirements for
additional Parks
6
Sensor Networks - Determine general network hardware needed for the deployment
of iOT Sensors for video surveillance, lighting, traffic monitoring, and other
applications.
7Municipal Wireless System - Discussion of operational needs and City Direction
regarding public wireless network
8 Current Operations and Maintenance Costs
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
DETAILED APPROACH
31
Phase 4: Workshops 11-12
12 Develop Workshop Materials
13 Workshop Project Team - Design Alternatives and Potential Costs
14 Revise Workshop Materials and Summary Presentation
15 Workshop - Executive Management
16 Revisions
Phase 5: Final Report 13-14
17 Develop Final Report
Phase 6: Presentations (Optional) 15-16
18 Develop Presentation Materials
19 Final Report Presentation - City Management
20 Final Report Presentation - City Council
Ste
p Smart City Readiness
Work Plan
Scheduled
Week
Total
Billable
Hours
Consultant
1
Consultant
2
Consultant
3
Consultant
4
Consultant
5
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
ROUGH PROJECT TIMELINE
32
Ste
p Smart City Readiness
Timeline
Scheduled Week
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Phase 1: Project Coordination and Initiation
Phase 2: Inventory, Needs Assessment, Design Meetings, and Discussions
Phase 3: Develop Design Alternatives and Budgets
Phase 4: Workshops
Phase 5: Final Report
Phase 6: Presentations (Optional)
Trends That
Are Here to
Stay
DIG ONCE
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
LEVERAGE DEVELOPMENT
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• Dig Once: Up to 80% of the cost of fiber
• City easements are a bargaining tool
• Negotiate rights for stuff
• Sensors
• Wireless
• Conduit
• Fiber
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
DIG ONCE
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• Possible Approaches
• Require notification before
digging and invite participation
• Localities with a “shadow
conduit” ordinance require
installation of excess conduit
for future use
• Other localities undertake a
longer-term process,
coordinating multi-year plans
with excavators
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
DIG ONCE (CONTINUED)
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• Consider the following steps in developing
an ordinance
• Develop a standard engineering specification
for dig-once conduit
• Develop a procedure to systematically track
and manage construction
• Create repository of existing infrastructure
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
New City Hall
Police
DepartmentNew Underground
Fiber Pathway and
Fiber
New Hand Hole
Locations
Existing
Underground
Fiber Pathway
with New Fiber
Existing Hand Hole
Locations
Senior
Center
Old City
Hall
Dig Once (continued)
Existing Conduit
Reduced Project Cost
by 35%37
In Summary
CONCLUSION
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
PICK A PROJECT
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• Key Pilot Project Characteristics:
• Resonates with the Community
• Solves an immediate problem
• Satisfies a key objective
• Has great ROI
• Utilizes existing assets:
• GIS?
• Wireless
• Traffic systems
• Fits within Smart City Framework
• Sustainable
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
PICK A PROJECT
40
• Best Starting Point for SMART Projects:
• Existing Projects• Will the new parking meters have sensors?
• Public Safety• That’s what sells
• CM’s Office• Can safely translate elected official wants vs. needs
• The Community• Maybe everyone hates the
streetsweeper schedule
• Elected Officials• Be prepared to help them with the answer
P r o p r i e t a r y – N o t f o r R e d i s t r i b u t i o n © 2 0 1 9 C l i e n t F i r s t C o n s u l t i n g G r o u p , L L C . A l l r i g h t s r e s e r v e d .
KEY PILOT PROJECT ATTRIBUTES
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• Measurable
• Quantify the benefit
• Manageable
• Limit the resource commitment
• Secure
• Maybe leverage the project to
buy some cool tools?
• Self-sustaining
• Don’t sign-up for something
that is going to require lots of
maintenance
Questions?