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Engagement and Interviewing: Stages of Change Monday, December 29, 2014 Page 1 of 30 Slide 1 - Welcome Slide notes Welcome to the Engagement and Interviewing: Stages of Change training. Developed and presented by the Indiana Child Welfare Education and Training Partnership.

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Page 1: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

Page 1 of 30

Slide 1 - Welcome

Slide notes

Welcome to the Engagement and Interviewing: Stages of Change training. Developed and presented by the Indiana Child Welfare Education and Training Partnership.

Page 2: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 2 - Objectives

Slide notes

In this training we will address the stages of change. By the end of this training you will be able to: Identify the five stages of change. Recognize how an FCM can assist individuals and families through each stage of change. Recognize the frequent occurrence of relapse. Identify how an FCM might assist individuals and families in the event of a relapse.

Page 3: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 3 - Stages of Change Worksheet - Icon

Slide notes

As you view this training, you will complete the Stages of Change Worksheet questions located in the front section of your Engagement and Interviewing Manual. Locate the Engagement and Interviewing Manual now to complete the worksheet. You will see this icon appear on a slide when you are required to write an answer on your worksheet.

Page 4: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 4 - Change Can Be Difficult

Slide notes

Individuals and Families are often asked to make changes in their lives. Others may suggest them to make changes such as judges, team members, etc. Changes can be difficult to make.

Page 5: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 5 - Obstacles to Change

Slide notes There can be obstacles to change. Families or individuals might not want to change. Families or individuals might think they don’t need to change. Family and individual supports might not want their loved ones to change. Families and individuals might not know how to change. Change takes time. Change is a process. Change takes place in stages.

Page 6: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 6 - SOC: Introduction

Slide notes

Today, we will address the stages of change that people go through as they make changes in their lives. We will use Prochaska and DiClemente’s model of change to identify the stages of change, the characteristics of each stage, and the obstacles that families might face in each stage. You will be able to use this information as an FCM to help individuals and families make changes and address obstacles to change that families might encounter.

Page 7: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 7 - Stage 1: Pre-contemplation

Slide notes

Stage 1: Pre-contemplation. Many individuals at this stage are unaware of their problems. They have no awareness of, a need to change.

Page 8: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 8 - Stage 1: FCM Assistance

Slide notes

How FCMs can assist families or individuals at this stage: Increase client's awareness of the problem. Encourage evaluation of current behavior. Ask each family member to describe his or her perspective of the underlying need or problem. Help individuals see the discrepancy between what they say, what they do, the outcomes they want,

and the outcomes they are getting. Recognize each person will be ready to commit to change at his or her own pace, but also work

to keep individuals and families mindful of Indiana Department of Child Services timeframes.

Page 9: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 10 - Reflective Question - 2

Slide notes

Reflection Question: How can an FCM raise awareness to a family member about a concerning behavior?

Page 10: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 11 - Stage 2: Contemplation

Slide notes

Stage 2: Contemplation. The stage at which individuals are aware that a problem exists and are thinking about addressing the problem, but they have not yet made a commitment to change. At this stage individuals are evaluating the consequences of change.

Page 11: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 12 - Stage 2: FCM Assistance

Slide notes

How FCMs can assist families or individuals at this stage: Validate ambivalence and lack of readiness. Recognize the feelings of confusion, vulnerability, and loss of control. Emphasize a person’s free choice, responsibility, and self-efficacy for the change. Help individuals and families develop a reason for changing. Help individuals and families identify their strengths. When appropriate, help individuals and families think through consequences of not changing. Recognize each person will be ready to commit to change at his or her own pace, but also

work to keep individuals and families mindful of Indiana Department of Child Services timeframes.

Page 12: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 13 - SOC: Open Dialogue

Slide notes

Note: Due to the likelihood of relapsing, having a working agreement with individuals or families becomes even more important. Family Case Managers want their families to have open dialogue about the challenges they face.

Page 13: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 14 - Reflective Question - 3

Slide notes

Reflection Question: How can an FCM support an individual or family who is contemplating change?

Page 14: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 16 - Stage 3: Preparation

Slide notes

Stage 3: Preparation. The stage at which someone is planning to make changes within the near future. They are seeking information about change, and making plans for change.

Page 15: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 17 - Stage 3: FCM Assistance - 1

Slide notes

How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success. Help identify and strengthen social supports. Encourage small initial steps for immediate success. Describe and view the situation from a positive perspective.

Page 16: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 18 - Stage 3: FCM Assistance - 2

Slide notes

How FCMs can assist families or individuals at this stage:

Recognize each person will be ready to commit to change at his or her own pace, but also work to keep individuals and families mindful of Indiana Department of Child Services timeframes.

Recognize that the new behavior might not be as comfortable or initially beneficial as imagined.

Page 17: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 19 - Reflective Question - 5

Slide notes

Reflection Question: How would you help individuals or families transition through this stage?

Page 18: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 20 - Stage 4: Action

Slide notes

Stage 4: Action

The stage in which individuals modify their behavior, experience or environment in order to make a change. The action stage is where individuals build patterns of new behavior. Action involves the most significant behavioral change and requires considerable commitment of time and energy.

Page 19: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 21 - Stage 4: FCM Assistance - 1

Slide notes

How FCMs can assist families or individuals at this stage: Acknowledge difficulties associated with making changes. Recognize each person will be ready to commit to change at his or her own pace, but also work to

keep individuals and families mindful of Indiana Department of Child Services timeframes. Validate feelings of loss and reiterate long-term benefits.

Page 20: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 22 - Stage 4: FCM Assistance - 2

Slide notes

How FCMs can assist families or individuals at this stage: Help the individual to determine ways to use both informal and formal supports on an ongoing

basis. Help the person develop the new skills that may be necessary to maintain the new behavior. Verbally reinforce client's success along the way. Help client restructure environment to avoid temptations to revert back to former behaviors.

Page 21: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 24 - Reflective Question - 7

Slide notes

Reflection Question: What are some ways that you have observed that an FCM can monitor an individual’s or family’s change progress?

Page 22: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 25 - Stage 5: Maintenance

Slide notes

Stage 5: Maintenance

The stage at which individuals commit to sustaining new behavior for long-term success.

Page 23: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 26 - Stage 5: FCM Assistance

Slide notes

How FCMs can assist families or individuals at this stage: Begin to identify ways to lessen the FCM’s role, and increase informal supports. Recognize each person will be ready to commit to change at his or her own pace, but also work

to keep individuals and families mindful of Indiana Department of Child Services timeframes. Help to determine ways to use both informal and formal supports on an ongoing basis.

Page 24: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 27 - Stage 5: FCM Assistance

Slide notes

How FCMs can assist families or individuals at this stage: Validate feelings of loss and reiterate long-term benefits. Help the individual or family to develop the new skills that may be necessary to maintain the

new behavior. Help the individual or family to recognize triggers, and have a plan in place in case triggers

should arise.

Page 25: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 28 - Reflective Question - 8

Slide notes

Reflection Question: What does someone need to do to maintain a new desired behavior?

Page 26: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 29 - Note: Relapse

Slide notes

Note: Change is difficult, and often individuals resume their previous behaviors. This is called Relapse. Relapse can happen at any stage. Relapse is common with any attempt for change.

Page 27: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 30 - Stage 5: FCM Assistance

Slide notes

How FCMs can assist families or individuals if relapse occurs: Evaluate trigger for relapse. Re-assess barriers to change. Re-visit and reaffirm goals or re-visit and re-evaluate goals.

Page 28: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 32 - Reflective Question - 10

Slide notes

Reflection Question: How would an FCM help an individual or family recover from a relapse? List a few steps you would take.

Page 29: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 33 - Thank You

Slide notes

Thank you for taking the Engagement and Interviewing: Stages of Change training! ELM will reflect your completion of this training within 24-48 hours. Developed and presented by the Indiana Child Welfare Education and Training Partnership.

Page 30: Slide 1 - Welcome · Slide 17 - Stage 3: FCM Assistance - 1 Slide notes How FCMs can assist families or individuals at this stage: Help individuals or families reflect on past success

Engagement and Interviewing: Stages of Change Monday, December 29, 2014

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Slide 34 - Exit Slide

Slide notes

No audio on this slide.