skytalk may 2013
DESCRIPTION
Your Airport & Sea Island Community NewspaperTRANSCRIPT
* YVR is the international aeronautical designation for Vancouver International Airport.
skytalkonline.com may 2013
YOUR AIRPORT & SEA ISLAND COMMUNITY CONNECTION
S e e P a g e 7
airline news:
PG4
film festival:
PG17
Air Canada call for entries
air traffic:
PG5YVR welcomes new routes
update:
airline awards:
PG9
PG15
Boeing 787 back in the skies
Skytrax names 2012 World’s Best Airlines
Health&YVR
Cathay marks 30 years in Vancouver
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YVR was named Best Airport in North America at the Skytrax World Airport Awards in Geneva, Switzerland on April 10, 2013.
YVR is rated 8th overall worldwide and is the only North American airport includ-ed in the top-10 best airports.
The Skytrax World Airport awards are based on 12-million passenger surveys conducted in airports around the world over a nine-month period.
The survey of 395 airports measured 39 dimensions of the airport experience includ-ing comfort, efficiency, sig-nage, transportation availabil-ity, passenger amenities and friendliness.
The Skytrax Best Airport in North America Award is a
testament to the strong partner-ships in place at YVR with airlines, government agencies, business partners, retailers and volunteers.
“We are honoured to receive the Skytrax Best Airport in North America award for the fourth consecu-tive year and thank everyone for their continued vote of confidence,” said Larry Berg, president and CEO, Vancouver Airport Authority. “In an ever-competitive landscape, this award represents the hard work of airport staff and volunteers, our airline, retail and business partners and their commit-ment to continuously improve YVR’s facilities and customer experience. YVR’s success would not be possible without
the feedback and support from our partners and the millions of passengers and visitors we serve every year.”
More than 23,600 people work on YVR’s Sea Island home every day: a true community.
The World Airport Awards are the global benchmark of airport excellence and known in the travel industry as the Passenger’s Choice Awards. The 100 per cent independent passenger survey is held in the highest regard for its impartial-ity and integrity.
More information on the Skytrax World Airport Awards is available at worldairportawards.com.
On Friday April 19, Airport Authority employees and volunteers distributed YVR chocolates to passengers and airport employees to celebrate the Best Airport in North America Award win.
YVR named Best in North America
Voted the Best Airport in North America at the April 2013 Skytrax World Airport Awards, YVR is proud of its reputation for delivering the best customer service and airport experience to all travellers.
The re-launch of the YVR Retail Service Excellence Program not only ensures the airport’s mission to continuously improve its customer
experience, but also provides an opportunity to recognize and reward all retail shops, services and restau-rant employees who provide excep-tional customer service.
YVR’s first quarter results are in and the following employees received a perfect score on their respective mystery shop report:
U.S. Customs and Border Protection (CPB) and Vancouver Airport Authority are pleased to announce the launch of Automated Passport Control at YVR. This is an expedited customs entry pro-cess that will allow eligible passengers travelling from YVR to the U.S. to clear customs more efficiently, while still maintaining high safety and secu-rity standards. This partnership is the
first-of-its-kind and aims to help travel-lers move more quickly through the CBP preclearance inspection process by allowing entry of passport information at a self-service kiosk.
“Increasing efficiency and stream-lining processes are critical components of CBP’s modernization efforts at ports of entry,” said Thomas S. Winkowski,
Retail Service Excellence ProgramRecognizing exceptional customer service
(Left to right) Gillian Chiu, Plaza Premum Lounge; Amanda Fisher, ICE Currency Exchange; and Susan Mariano, Virgin Books & Music—each one of these employees achieved a perfect score in the YVR Retail Service Excellence Program. Congratulations, and keep up the exceptional work!
See RETAIL EXCELLENCE page 3
Made-at-YVR technology set to improve travel efficiency
Kevin Molloy, VP Simplified Passenger Travel, Vancouver Airport Authority, (right) and John Wagner, Acting Deputy Assistant Commissioner, US Customs and Border Protection (centre), assist one of the first U.S. passengers using the newly launched Automated Passport Control kiosk at Vancouver International Airport, Richmond, BC, Tuesday, May 7, 2013.
See MADE-AT-YVR page 3
2 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
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More than 650 people and 27 agencies participated in YVR’s largest-ever training exercise on Wednesday April 17.
Vancouver Airport Authority staff, business partners and volunteers worked together to test the airport’s Emergency Management Plan.
The exercise simulated an aircraft crash with integrated land and water rescue compo-nents.
www.skytalkonline.com
Your Airport & Sea Island
Community Connection
May 2013
Vol. 20 | No. 4
Website:
www.skytalkonline.com
SkyTalk is owned and published monthly by
Westco Marketing Ltd., for the travelling public and the 24,000 people who make
up the airport community at Vancouver International Airport. No portion of this publication may be reproduced in whole or part without the written
permission of the publisher.
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SkyTalk is distributed through dedicated racks in Vancouver
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publication is also distributed at Richmond hotels and to the Richmond community through Richmond City Hall, Richmond Oval, Richmond Chamber of Commerce, Richmond Public
Library, and Community Centres. Each issue can be
accessed online each month at www.skytalkonline.com.
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Community
Retail excellence Continued from page 1
Made-at-YVR Continued from page 1
Amanda Fisher—ICE Currency ExchangeGillian Chiu—Plaza Premium LoungeSusan Mariano—Virgin Books & Music.
Each of these employees received a letter of recognition from the Airport Authority for their outstanding efforts
and $10 YVR Bucks as a small token of appreciation. They will also receive an invitation to the annual wrap-up award luncheon of the YVR Retail Service Excellence Program, where amazing prizes can be won.
acting CBP Commissioner. “Travellers will still speak with a CBP officer after using the Automated Passport Control kiosks, however this will allow for faster processing and increased focus on the traveller.”
The Airport Authority and CBP worked together to imple-ment Automated Passport Control. The Airport Authority developed the concept and built out the technology; CBP part-nered with YVR to allow this technology to be implemented and ensuring CBP security and privacy requirements were incorporated.
Automated Passport Control does not require pre-registration, is easy to use and maintains the highest levels of protection of personal data and information. Travellers will experience shorter wait times, less congestion and faster processing at YVR.
“We’re proud to have pio-neered the technology and hard-ware and partnered with U.S. Customs and Border Protection to implement Automated Passport Control at YVR,” said Larry Berg, President and CEO, Vancouver Airport Authority.
The Airport Authority set the benchmark for this type of program when it worked with Canada Border Services Agency to create Automated Border Clearance for travellers returning to Canada from international des-
tinations. Automated Passport Control may well set the global standard for improving passenger efficiency when travelling to the U.S. – and is an example of yet another YVR first.
Instead of filling out a declaration card and tak-ing their travel documents to a CBP officer, passengers who are eligible and choose to use Automated Passport Control can proceed directly to a self-service kiosk in the U.S. Customs and Border Protection preclearance area. Travellers will follow the on-screen instructions to scan their passport, answer the customs declaration questions using the touch screen, receive a receipt confirming their information and proceed to the CBP officer to finalize processing.
Currently, Automated Passport Control is available to U.S. passport holders, but Canadian passport holders should be eligible to participate shortly.
Other airports are now work-ing with CBP to implement Automated Passport Control. Chicago O’Hare will be the first airport in the U.S. to implement Automated Passport Control and the Airport Authority will pro-vide 32 kiosks to O’Hare. It is expected that other Canadian and U.S. airports will also be inter-ested in this made-in-Vancouver technology.
Largest-ever training exercise occurs at YVR
we’reherefor you!
a Quiet Place......for quiet reflection, prayer, meditation...to relax, listen to music, eat your lunch, read a book.a Safe Place...
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Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email: [email protected] : www.yvrchaplain.com
4 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
This month, Cathay Pacific celebrates 30 years of flying to Vancouver, its first North American destination. This is just one of the significant milestones
in the airline’s 30 years of flying to YVR.
The first Cathay Pacific flight from Hong Kong International Airport (HKG) to YVR began
on May 1, 1983. The airline was the first to service a non-stop Vancouver-Hong Kong route, and demand grew exponentially in the first few years of service.
Cathay Pacific began with two flights per week in 1983, added two more flights to the roster a year later and by 1986, only three years after pioneering this non-stop route, had increased its service from YVR to daily service.
Initially, Cathay Pacific ser-viced the YVR-HKG route with a Boeing 747-200. In 1992, the airline’s first Boeing 747-400 arrived in Vancouver. Not only did this new plane enable the air-line to operate long-haul flights all year-round with a full pay-load, but it also marked Cathay Pacific’s first foray into non-smoking flights.
In 1996, Cathay Pacific increased to twice-daily flights between Vancouver and Hong Kong, and added a non-stop daily service between Vancouver and New York (JFK).
That year also marked the opening of Cathay Pacific’s lounge for first class and business travellers at YVR. The lounge featured stunning art glass, as well as gold- and silver-leaf ceil-ing and wall panels.
Nine years later, this lounge would go through a one-million-dollar overhaul to align with The Wing and The Pier, the airline’s departure lounges at Hong Kong International Airport.
Beginning in 2000, First Class and Business Class travel-lers were also treated to new cab-ins that featured private sleeper seats and an à la carte menu.
By 2012, all Cathay Pacific
YVR-HKG and YVR-JFK flights were flown by Boeing 777-300ER aircraft. This new fuel-efficient aircraft features sizeable environmental improve-ments that reduce fuel burn between 22 to 24 per cent per seat, when compared with the previous aircraft that serviced the route. And earlier this year, Cathay Pacific introduced a new Premium Economy class for both of its YVR-HKG and YVR-JFK routes, as well as updat-ed Economy class seats with improved reclining mechanisms and the latest in touch-screen television technology.
Vancouver Airport Authority is proud to congratulate Cathay Pacific on its many achievements
over the past 30 years. Cathay Pacific’s North American ser-vice began in 1983 with two flights per week from Vancouver to Hong Kong. The airline now offers 14 flights per week between Vancouver and Hong Kong and seven flights per week between Vancouver and New York.
In celebration of 30 years in Canada, Cathay Pacific is now inviting fans to share their per-sonal memories or images of the airline on its Canada Facebook page. Eligible entries will get a chance to win tickets to Hong Kong.
For more information, visit facebook.com/cathay-pacificCA.
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Cathay Pacific’s elegant flight attendant uniforms (1983-1990) were designed by French fashion house hermès, and was the first without a hat.
Cathay Pacific marks 30 years of Vancouver service
The Boeing 777-300ER forms the backbone of Cathay Pacific’s long-haul fleet. This highly efficient aircraft is being used to enhance the airline’s services on long-haul and ultra-long-haul routes, primarily to North America. Cathay Pacific was the first airline to acquire this efficient, high-capacity aircraft in May 1998.
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w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 5
Air Traffic
Dakar
Vancouver
Seattle
Portland
Los Angeles
Las Vegas
Palm Springs
Salt Lake City
Lihue (Kauai)
Honolulu (Oahu)
Kona (Hawaii)
Kahului (Maui)
PhoenixOrange County
San Francisco
Mexico City
Chicago New YorkNewark
Washington
Atlanta
Houston
Dallas
Denver
Ottawa
DetroitMinneapolis
WinnipegRegina
SaskatoonEdmonton
Calgary
Fort McMurray
Toronto
Montreal
London
Paris
Beijing
Chengdu
Shenyang
Seoul
Tokyo
Shanghai
Taipei
Manila
Amsterdam
Frankfurt
Munich
Zurich
Glasgow
Manchester
Auckland
Sydney
Hong Kong
Guangzhou
Anchorage
Whitehorse
Montego Bay
San Jose
Panama City
VaraderoSanta Clara
San Jose del Cabo
Puerto Vallarta
MazatlanCancun
Huatulco
ManzanilloZihuatanejo Punta Cana
Lighter, brighter days and slightly balmier weather means that YVR’s busy summer travel season will get into full swing this month. Several airline partners are increasing service for the May-to-September season, with new and returning additions to YVR’s roster of seasonal non-stop destinations.
Frequencies to key destinations in China will see a boost this summer, with Air Canada and Air China both increasing Vancouver-Beijing service to 11 flights per week.
Travellers bound for Shanghai will have the pick of one of 13
flights per week on China Eastern, while China Southern will offer daily summer service to Guangzhou.
Delta Air Lines will offer daily summer service to New York’s JFK Airport.
Meanwhile, United Airlines will operate seasonal weekend flights connecting service between Vancouver and Washington, D.C.
Longtime YVR airline Lufthansa will inaugurate seasonal, daily non-stop service to Munich beginning in May. Germany’s third-largest city and birthplace of Oktoberfest promises to be
the next hotspot for YVR’s Europe-bound summer travellers. Prost!
Residents of the Northern Hemisphere can chase winter south on one of 10 weekly Air Canada flights to Sydney, Australia or five weekly flights to Auckland on Air New Zealand.
And back for a second consecutive year is Virgin Atlantic and its summer service to London Heathrow.
For complete flight details and the latest schedules, visit the Flight Information page at yvr.ca.
YVR welcomes new routes
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6 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
Health & YVR Reader Questions
Non-stop to London Heathrow
virginatlantic.com
A Tribute to Jacky HaSecuriguard would like to bid a fond farewell to a friend and colleague who passed away last month.
Jacky had a perfect attendance
record and was never late for a shift.
He always arrived to the airport early
to greet his colleagues and carry out
his work with a smile.
Jacky approached every situation
with cheerfulness and patience, and
with a positive outlook and attitude.
His colleagues recognized Jacky as a
great example to follow, who
displayed both hard work and
dedication.
On behalf of the YVR team and our
entire organization, we would like to
express our appreciation for Jacky’s
years of service.
The Securiguard Team
When we talk about weight gain or weight loss we need to consider how the energy balance is being swayed.
For weight maintenance we want energy in (calories con-sumed) to equal energy out (calo-ries burned).
A simple rule of thumb: Energy in > energy out = weight gain. Energy in < energy out = weight loss.
Our bodies absorbs calories from food and beverages and converts them to energy to allow us to breath, sleep, function at work, be active, etc. Consider which way you are trying to sway the balance and calculate how to create a deficit or a surplus of energy (calories).
If you are considering weight loss, remember that dieticians recommend goals of one-half to one kilogram per week as sus-tainable loss. Losing weight in a gradual way versus a drastic
drop means that you will main-tain your muscle mass and will likely be getting the nutrients that you need to maintain your health. The fad diets that promise mira-cles are often very restrictive, too low in vitamins and minerals and have a negative effect on your metabolism.
When you don’t give your body enough calories because you’re being too restrictive or skipping meals, you can actu-ally slow down your metabo-lism. With a slower metabolism your body will be less efficient at using the calories in food because it thinks you are starving and begins storing fat as a protective mechanism.So how can you begin to find balance?
Start creating new habits that you know you can maintain. By starting to listen to your appetite and slowing down at meals and snacks, you will be more aware
of when you are hungry and be able to stop when you are satis-fied. Include a source of protein (meat, poultry, fish, legumes, milk products, soy products, eggs, nuts) and a source of fibre (vegetables, fruit, legumes, whole grains) with your meals because they are filling and cre-ate lasting energy. Adding activ-ity or staying active can also help with your energy balance as it helps you burn calories.
Creating a deficit of 3,500 calories per week (500 calories
per day) will lead to a loss of almost half a kilogram per week. This can be created with a lower intake, increased activity, or a combination of both.
This column is sponsored by Flaman Fitness, the largest fitness equipment retailer in Western Canada. For more information, contact Ryan Van Eijnsbergen, 120-7771 Westminster highway, Richmond. (604) 276-2400. flamanfitness.com.
Finding the right energy balanceBy Stephanie Wheler, RD
Q: Is it safe to fly with perforated ear drum? A: With any ear condition, it is a good idea to talk to your doc-tor and have an examination to assess whether it is safe to fly. A perforated ear drum means there is a hole or tear in the tympanic membrane (or ear drum). The ear drum is flexible to accommodate air pressure changes that occur during air flight.
Q: How do I measure my resting heart rate? I have heard that I should push to 85 per cent for 45 to 60 seconds. I have also heard something about the Karvonen Formula—what is that?A: The easiest way to measure your resting heart rate is to rest for 10 minutes (lie down or check your heart rate first thing in the
morning after waking) and mea-sure your radial pulse (pulse in your wrist). Count the number of beats for 15 seconds and multiply by four to get the number of beats per minute.
The Karvonen Formula is a way to calculate your target train-ing zone based on your maximal heart rate and your resting heart rate.
Answers provided by Dr. Videsh Kapoor, M.D., CCFP., FCFP – Ultima Airport Medical Clinic Physician.
Congratulations to Bob, Donna & Eliot Fontaine who sent in these health and wellness questions
and won $25 YVR Bucks that can be used to
spend at any YVR shop, restaurant or service
provider.
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w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 7
Q: I have some white spots on my teeth that are very notice-able when I smile. What are these and what are my options to remove them?
A white spot lesion describes a small area on the surface of the enamel that contrasts in appear-ance with the rest of the surface. White spots can be active or inac-tive lesions.
Active lesions have a white, chalky appearance and may be as a result of prolonged acidic environment in the mouth. For example, they can occur as a result of excessive consumption of highly acidic sodas or sports drinks.
Inactive lesions have a white, shiny appearance and usu-ally have been on teeth for a prolonged period. This type of demineralization can occur as a result of cavities or fluorosis (too much fluoride, usually in childhood) or previous systemic disease. These lesions can also occur without an identifiable cause.
Demineralization and remin-eralization are constant processes in the mouth. The normal mouth pH is about 5.5. When cola is drunk, pH in the mouth decreas-es, causing an acidic environ-ment that promotes demineral-ization—the first stage of decay. The acid attacks the enamel, dis-solving calcium and phosphate ions, weakening the enamel and leading to decay (cavities).
Brushing food and plaque off the teeth, especially with a fluo-ridated toothpaste, increases pH and promotes remineralization.
Composite fillings and porce-lain veneers are commonly used treatments for white spots.
One new therapy that requires no drilling or lab costs is MI Paste™, a paste similar to toothpaste but with a stickier consistency.
MI Paste contains Recaldent™ ACP-CPP, a spe-cial milk-derived protein that is completely safe, and since the lactose content is less than 0.1 per cent, it can be used on patients that are lactose intolerant. One of the main functions of Recaldent ACP-CPP is remineralization, which lessens the whiteness of visible spots. It also strengthens teeth by replenishing calcium and phosphate in the enamel. With a three-hour half-life, the key to
MI Paste is its ability to “hang around” after it is applied to the teeth.
MI Paste is not toothpaste and does not contain fluoride. It is used after brushing and floss-ing. MI Paste comes in several flavours, is pleasant tasting, and can be applied directly on teeth. Once applied, it is left in place to slowly dissolve overnight. Any paste that is swallowed is com-pletely safe and will contribute towards dietary calcium.
Alternatively, the paste can be placed in custom trays and worn overnight.
Examples of the effective use of MI Paste:
Treating sensitive teeth caused as a result of exposed roots or tooth whitening. MI Paste reduces sensitivity by blocking dentinal tubules.
During orthodontic treat-ment for those who wear metal braces. Wearing braces can trap plaque and make it difficult to clean the teeth around brackets and bands. The acids produced by bacteria in this plaque cause mineral loss and white spots. These areas of demineralization are prone to becoming cavities. MI Paste helps prevent orthodon-tic white spots by boosting the calcium and phosphate on teeth.
Acid erosion. Dental ero-sion is caused by acid originat-ing from the external environ-ment or from within our bodies. External dietary sources include soda drinks, diet drinks, alcohol and sour acidic foods. If you are pregnant, have gastro-esophageal reflux disease, or an eating dis-order, the presence of high acid levels in your mouth can lead to tooth enamel erosion. MI Paste
minimizes dental erosion by reducing high oral acid levels and helping to improve salivary flow.
Those at high risk for tooth decay. Many factors can increase the chances of developing tooth decay including drinking soda and other sweet drinks, eating sugary and carbohydrate-laden foods, drug and tobacco use, and dry mouth—caused by medica-tions, disease, chemotherapy and stress. Acid from plaque bacte-ria attack teeth causing a loss of minerals—mainly calcium and phosphate—and promoting tooth decay. This may manifest as white spots at first, which eventual become cavities. In these situations, MI paste works by guarding against plaque and harmful bacteria. By maximiz-ing the presence of calcium and phosphate, MI paste makes it difficult for plaque bacteria to adhere to tooth surfaces.
MI Paste is recommended for the following conditions: • Newlyeruptedteeththathave
yet to complete their enamel
maturation, which are more vulnerable to acid attack, e.g., babies and children
• Specialneedspatientsnotbeable to clean teeth adequately
• Pregnantwomenwithmorn-ing sickness
• Bulimics• Acidrefluxdiseases• Existingtootherosion• Exposedtoothrootsurfaces• Sensitiveteeth• Whitespotlesions• Extraprotectionfromcavities• Drymouth• Cancer treatment (which
makes patients prone to dry mouth, nausea, cavities and
sensitive teeth)• Thosewhotakemanydiffer-
ent medications.MI Paste treatment is avail-
able at the Vancouver Airport Dental Centre, either as an in-office and take-home treatment combination, or entirely as an at-home treatment. Stop by or call the office if you think that
MI Paste treatment may be right for you.
Dr. Amy Nunrha DMD is the primary practitioner at the Vancouver Airport Dental Centre, open six days a week, YVR Domestic Terminal Level 1, 604-276-2121. Email: [email protected].
Health&YVR
By Dr. Amy Nunrha, DMD
This monthly health & Wellness column features medical, dental and health information from a variety of trained professionals. Send us a question that you would like answered on any of these areas of health and wellness.
WIN $25 YVR BuCKSSend us your health and wellness question and if published, you will automatically win $25
YVR Bucks that can be spent at any YVR shop, restaurant or service provider.
Email [email protected] or fax 604-736-6750.
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8 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
Travel NewsUpcoming Events
Email your event information to
May 12-15, 2013International Association of Airport Executives Canada FOAM Conference 2013Saskatoon, SK
Details TBA. Visit iaaecanada.org.
May 23, 2013Air Canada Pionairs Spring LunchRiver Rock Casino Resort, 8811 River
Road, Richmond, BC
11am. AC & CP airline retirees or soon
to be retirees are invited to the spring
lunch. Cost is $21. Register by cheque
in advance (include name, address,
telephone number), made payable to
Air Canada Pionairs YVR. No tickets
at the door. Mail to Lynn Cockrill, Air
Canada Pionairs Treasurer, #16-2688-
150th Street, Surrey, BC, V4P 1P1.
Deadline for receipt of payment is
May 13, 2013. Visit pionairs.ca.
May 26, 2013SOS 5th Annual Children’s Village BC Run/WalkOlympic Oval Plaza, Richmond, 6111
River Road, Richmond, BC
Run on behalf of local kids in need.
To register, volunteer or sponsor, visit
sosbc.org/run, or call 604-574-2964.
Email [email protected].
July 27, 2013Boundary Bay Airshow 2013Boundary Bay Airport, 7800 Alpha
Way, Delta, BC
1pm-4pm. Airshows, with its raw
energy and excitement, continue to
draw people and, as one of Delta’s
most popular events, the Boundary
Bay Airshow is no exception. One
of the last free-admission shows,
the Boundary Bay Airshow now
attracts more than 10,000 guests.
Families enjoy the exhilarating air
performances and static aircraft
displays, as well as children’s activities,
refreshments and much more. For
more information, visit czbb.com.
August 9-11, 2013Abbotsford Airshow 2013Abbotsford Airport, 30440 Liberator
Avenue, Abbotsford, BC
The 2013 Abbotsford Airshow will
celebrate its 51st anniversary. A roster
of world-class flying events and onsite
displays are being planned.
For more information, visit
abbotsfordairshow.com.
August 22, 2013YVR for Kids 2013Quilchena Golf & Country Club
Gala Dinner & Auction, Sheraton
Vancouver Airport Hotel,
Richmond, BC
The YVR for Kids annual golf and
dinner auction brings together the
airport and surrounding communities
in a unique effort to raise funds for
children’s charities. Over the last
21 years, the event has donated
more than $3.2-million to Canuck
Place Children’s Hospice and other
children’s charities.
For more information, visit yvrforkids.
com
September 26, 2013SkyTalk Open Golf TournamentBeach Grove Golf Club, 5946 12th
Avenue, Delta, BC
For the golfing airport community in
support of Burkeville kids
$150 registration fee includes:
shotgun start, green fees, award
prizes, putting contest, BBQ buffet
dinner. Hole-in-one prize $10,000
golf membership to Beach Grove Golf
Course.
Email: [email protected]
for more information.
October 5, 2013Vancouver Airline & Aviation Collectibles ShowOakridge Centre Mall Auditorium
9am-5pm.
If you collect aircraft slides, photos,
diecast aircraft models, display
models, aviation books, mags, barf
bags, schedules, inflight magazines,
playing cards, pins or aviation
DVDs, you’re probably going to
be able to find these and many
more aviation collectibles at this
show. For more information, visit
VancouverAviationShow.com.
October 15-16, 20132013 Airline Information Mega EventHyatt Hotel
The Hyatt Regency Vancouver, 655
Burrard Street, Vancouver, BC
Mega Event will also include the
Mega Awards Gala Dinner sponsored
by Visa. The best Ancillary IT Solution
and the Best Ancillary Campaign
will be recognized, among similar
awards for loyalty and social
media. For more information, visit
airlineinformation.org.
C U S T O M S B R O K E R S A N D C O N S U L T A N T S
CustOmsBrOkers
Summit Customs Brokers& Trade Consultants
HEAD OFFICE / AIRPORTTel: (604) 278-3551 • Fax: (604 278-3291
B.C., Continental USA: Toll-Free 1-800-663-4080
PACIFIC HIgHwAy (BORDER)Tel: (604) 538-8414 • Fax: (604) 538-8148
Offices in Dawson Creek • Kelowna • Osoyoos • Penticton • Vernon • Prince georgewhitehorse • Northwest Territories.
www.summitcb.com
S E R V i N g T h E A V i A T i O N i N D U S T R y
Dropping everything, jump-ing aboard a boat and sailing to far-off tropical islands may seem like an episode from Moby Dick or Treasure Island, but that is pretty well what Normand and Kirsten Schafer, owners of Cheap Tickets Canada.com and Far and Away Adventures.com from Victoria, B.C. are doing until December 2013.
With little sailing experience except what Kirsten remembers from a similar trip with her par-ents and siblings when she was 15 years old, the Schafers are learning on the go and are doing so with their seven children rang-
ing from ages one to 18. While many people have
warned them of the treacher-ous storms and infamous rogue waves along their ocean route, the overall reaction from the family is that it will add to the adventure.
The most perilous part of the trip (as much for their sanity as for the storms) is the 30-day ocean crossing from San Diego to the Marquesas Islands in the South Pacific. That route will be the real test of their skills, as they expect possible 40-knot squalls and wonder if their food will last all the way there.
Following their first landfall at the remote Marquesas the fam-ily plans on exploring other archi-pelagos such as the Marquesas Islands, Tahiti, Cook Islands, Niue, Fiji, Tonga, Samoa, Wallis, Vanuatu and New Caledonia, before ending up in Australia—if they make it that far.
“Using a high frequency radio tricked out to send text, we plan on blogging even the most extreme experiences from the most remote locations using Ham radios,” said Normand.
Follow the Schafer family blog at FamilyAdventuring.com.
Victoria family of nine embark on year-long sailing adventure
w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 9
Airline News
Toronto-based Porter Airlines has signed a conditional purchase order for 12 Bombardier CS100 aircraft, with options for an addi-tional 18 CS100 aircraft. The agree-ment also includes purchase rights for six Q400 NextGen aircraft.
The total purchase value could reach US$2.29-billion, if all options and purchase rights are exercised.
“We have determined that the CS100 airliner with a 107-seat configuration is the ideal aircraft to operate from our home base at Billy Bishop Toronto City
Airport and will make it pos-sible for Porter to open up new destinations, such as Vancouver, Edmonton, Calgary, Winnipeg, Los Angeles, Florida and the Caribbean,” said Robert Deluce, president and CEO of Porter Airlines. “Bombardier has devel-oped an environmentally friend-ly, state-of-the-art aircraft that will have a comparable sound level to our existing quiet Q400 turboprops and offer passengers wider seats, larger windows and more baggage space.”
Delivery of Porter’s first
CS100 aircraft would be in 2016.Porter flew its first flight in
October 2006, and now serves 19 regional destinations in central, eastern and Atlantic Canada, plus the Midwest and mid-Atlantic in the U.S.
Porter has created 1,400 direct jobs, with approximately 80 per cent in the Toronto area. Another 1,000 jobs at Porter are possible through the addition of these new aircraft.
“We are tremendously excited at the possibility of opening up these new destinations and being
able to offer highly competitive fares on these routes,” said Deluce. “In order to proceed, we require the support of the signatories to the Tripartite Agreement that has gov-erned Billy Bishop Toronto City Airport since 1983: the City of Toronto, Government of Canada, and Toronto Port Authority.”
Porter Airlines is an Official Four Star Airline in the World Airline Star Rating by Skytrax and rated second in the world in Condé Nast Traveller’s Readers Choice Awards Top Small Airlines category.
Porter Airlines ready to spread wings across North America
On May 17, Air China, the official flag carrier of the People’s Republic of China will begin its new schedule of 11 weekly flights from Vancouver to Beijing.
“The teams at Air China have been working hard on preparations to ensure our [three] additional flights operate on time and smooth-ly,” said Xu Junhong, Air China’s general manager in Vancouver. “I am very pleased to report that all preparations are complete and we are officially counting down to our May 17 start date.”
Preparations for the move from nine to eleven weekly
flights include the filing of the flights and schedules with gov-ernment regulatory agencies, securing departure and arrival slot times at the airports, check-in counters, departure and arrival gates, overfly rights, catering and additional staffing.
The new flight, CA 998, will depart Vancouver on Tuesdays, Thursdays, Fridays and Sundays at 10am, arriving into Beijing Capital Airport at 12:25pm the following day.
The returning flight, CA 997, will depart Beijing at noon every Tuesday, Thursday, Friday and Sunday, arriving into Vancouver
at 8am the same day. The new flights are in addi-
tion to Air China’s daily flights CA 992, which departs YVR at 1:50pm.
All flights to Vancouver are operated by Airbus A330-200 aircraft.
“Our new flights are depart-ing Vancouver in the morning and will arrive into our Beijing hub in the early afternoon, which means customers travelling on Air China will be able to make convenient connections to more than 90 cities within China and to more than 40 international destinations,” said Xu. “Some
of the new same-day connec-tions are to Seoul, three desti-nations in Japan, Hong Kong, Taiwan, Singapore, Indonesia, as well as Melbourne and Sydney in Australia. The flights will also cater to the many Chinese tour-ists and business people travel-ling to Canada.”
According to the latest report from Statistics Canada, the num-ber of Chinese nationals visiting Canada increased from 11,717 in February 2012, to 21,068 in February 2013, an increase of 79.8 per cent.
For more information on Air China flights, visit airchina.ca.
Air China Airbus A330-200. Photo: Allen Zhao.
Air China ready to make new connections
Starting June 6, 2013, Air North, Yukon’s Airline will offer seasonal summer to Kelowna, B.C.
This marks the first sched-uled expansion to Air North’s route network since the airline began offering Boeing 737 ser-vice in 2002.
To celebrate the new ser-vice, Air North is offering a spe-cial introductory fare of $109
plus fees and taxes between Whitehorse and Kelowna, and $59 plus fees and taxes between Vancouver and Kelowna.
The special introductory fares will be available until 11:59pm PT on Tuesday, May 14, 2013.
This seasonal service will end on October 13, 2013.
For more information, visit flyairnorth.com.
Air North, Yukon’s Airline expands its route network
Update
Boeing 787s back in the skies
The Boeing 787 Dreamliner is flying once again after bat-tery problems had grounded the world’s entire 50-plane Dreamliner fleet since January 2013.
The Federal Aviation Administration (FAA) approved Boeing’s plan to retrofit its 787s with a modified system designed to keep any level of battery overheating from affecting the airplane.
“Our team has worked tirelessly to develop a com-prehensive solution that fully satisfies the FAA and its global counterparts, our customers and our own high standards for safety and reliability,” said Boeing Commercial Airplanes president and CEO Ray Conner. “This [modification] is a com-prehensive and permanent solu-tion with multiple layers of pro-tection. The ultimate layer of protection is the new enclosure,
which will ensure that even if a battery fails, there is no impact to the airplane and no possibil-ity of fire. We have the right solution in hand, and we are ready to go.”
Boeing has deployed teams to locations around the world to begin installing improved battery systems on 787s. Kits with the parts needed for the new bat-tery systems are staged for ship-ment and new batteries also will be shipped immediately. Teams have been assigned to customer locations to install the new sys-tems. Airplanes will be modified approximately in the order they were delivered.
Ethiopian Airlines became the world’s first carrier to resume commercial services when it began flying its retrofitted 787s last month.
United Airlines expects to start flying its Boeing 787s again this month.
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Other Richmond New Home Developments – Call for current details.
WestJet has reported its “best ever” quarterly earnings with first-quarter net income rising 33.3 per cent to $91.1-mil-lion or 68 cents per share. This compares with net earnings of $68.3-million or 49 cents per share in the same period in 2012.
“We are very pleased to report our best ever quarterly earnings and, for the third consecutive quarter, we exceeded our 12 per cent ROIC target by achieving 14.3 per cent,” said WestJet president and CEO Gregg Saretsky.
The airline’s total revenue was up 8.6 per cent to $967.2-million from
$891-million. WestJet has an agreement with
Boeing to purchase 10 Next-Generation 737-800s with a current list-price value of $891-million, part of the airline’s strategy to optimize and modernize its fleet. At the same time, WestJet will defer five 737-700s scheduled for delivery between 2014 and 2015 to 2016 and 2017.
WestJet operates more than 100 Boeing 737 aircraft, with the oldest 737-700 aircraft built in 2001. Through an agreement with a third-party, the airline plans to sell 10 of its oldest 737-700s in 2014 and 2015.
WestJet reports ‘best ever’ quarterly earnings
WestJet Boeing 737-700.
Travel Talk
April 17, 2013, Calgary, Alberta - Grocery retailer Canada Safeway this week launched an online travel service loaded with great savings and deals exclusively for its millions of free-to-join Safeway Club Card members. SafewayTravel.ca offers the best or com-petitive publicly listed deals on flights, hotels, cars, vacation packages, cruises and last-minute travel.
“Safeway Club Card holders inher-ently look to save money at our stores and as avid collectors of Air Miles® at our checkouts, we know our customers have a great passion for travel,” says Laura Arbuthnot, Online Advertising Specialist, Canada Safeway. “SafewayTravel.ca puts more savings into our customers’ grocery cart,” Arbuthnot added.
SafewayTravel.ca users have the com-
fort of the Canada Safeway name with an award-winning, established Canadian travel management company behind it. Customers will enjoy the convenience of booking online and have the human touch of 24/7 support available if required.
“We know customers looking online for the best travel deals will want to add SafewayTravel.ca to their bookmarks,” says Arbuthnot. “SafewayTravel.ca offers exclusive travel opportunities only available to Safeway Club Card holders,” she added.
Always an innovator, Safeway has added fuel stations, full service pharma-cies and coffee kiosks to its core grocery business over the years and now through SafewayTravel.ca customers will enjoy adding affordable travel to their grocery list.
British Airways has announced it will buy 18 Airbus A350-1000 aircraft as part of the airline’s on-going long-haul aircraft fleet renewal and modernisation strategy.
The choice of the A350-1000 follows British Airways’ decision in 2007 to buy 12 Airbus A380s, the first of which will be delivered this summer.
The A350-1000 is the largest member of the A350 XWB (Xtra Wide-Body) Family seating up to 350 passengers in three classes, with a range capability of 15,500 kilometres.
The A350 XWB Family includes the
A350-900 and A350-800 seating 314 and 270 passengers, respectively, offering air-lines the ability to match the aircraft to their network needs.
British Airways currently operates a total of 112 A320 Family aircraft. It is one of the world’s only airlines to operate all members of the A320 Family (A318, A319, A320 and A321).
British Airways first became an Airbus operator in 1988, when it began flying A320s.
The airline added the A319s to its fleet in 1999 and the A321 in 2004.
Canada Safeway adds online travel
A350-1000 to take major role in British Airways future long-haul fleet
w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 11
12 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
Travel Talk
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Walt Disney World Resort and Disneyland Resort will keep three theme parks open for 24 hours nonstop on the weekend of May 24, 2013 for the traditional start of the family travel season.
The Magic Kingdom Park in Florida and Disneyland Park and Disney California Adventure Park in California will stay open from 6am May 24, to 6am May 25, 2013, local time.
In Florida, the Magic Kingdom will feature a Monsters University theme where Monsters University characters Mike and Sulley will be the Grand Marshals of the “Celebrate a Dream Come True”
day parade and make appear-ances in Tomorrowland.
Guests will find extra enter-tainment throughout the day and night, including characters in their pajamas in Town Square during the late night and early morning, and late-night dance parties in and around the court-yard of Cinderella Castle.
In California, guests can party the night away at both parks with special entertain-ment, including a Monsters University TLT Monstrous Dance Club and Star Wars char-acters in Tomorrowland, and late-night Character Pajama Party in Mickey’s Toontown
at Disneyland. The new Fantasy Faire Royal Theatre at Disneyland will become a Royal Dance Hall late at night with a live band and dancing. Guests of Disney California Adventure will find photo opportunities with new Monsters University “Dorms” in Hollywood Land and a new Monsters University float leading the Pixar Play Parade.
All three parks will feature limited-edition specialty mer-chandise and food and beverage offerings, plus other surprises throughout the entire day.
For more information, visit wdtc.disneyinterna-tional.com.
Disney Parks to feature all-nighter weekend
Intrepid Urban Adventures is equipping travellers with a series of free travel apps. Hand-picked by local teams in destinations around the world, the places in the apps are not the types of places found in more general travel apps.
The destination-specific apps, called Urban Adventures Treasure mApps, are designed to give travellers the best local knowledge. Featuring approxi-
mately 40 specifically selected places per destination, the mApps include the best spots for happy hour, perfect places for people watching, where to find unique souvenirs and other hidden gems in the location. The mApps also inform travellers when they’ve arrived in another city in which Urban Adventures has tours.
Currently available for iPhone only, the first five destina-tions are live in the iTunes store:
Melbourne, Toronto, Berlin, Amsterdam and Prague.
Urban Adventures Treasure mApps will soon be launch-ing for the following cities: Los Angeles, Florence, Paris, Hanoi, and Rio de Janeiro, with the rest of Urban Adventures’ operating destinations to follow throughout the year.
Updates to existing mApps will occur every few months, to ensure the information is current.
Urban Adventure Treasure mApps
w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 13
Travel Talk
Disney is making a sequel this summer, but instead of playing on the silver screen it will unfold on the serene waters of the Pacific Northwest Coast.
Disney Cruise Lines is returning to Vancouver after a brief service hiatus in 2012, bringing its unique brand of family entertainment.
Starting May 27, 2013, the Disney Wonder will sail out of Canada Place once a week, embarking on a seven-night cruise with stops in Tracy
Arm, Skagway, Juneau and Ketchikan, Alaska. Cruisers will enjoy breathtaking views as they sail north and enjoy all the on-board amenities Disney Cruise Lines has to offer.
“Disney Cruise Line is thrilled to be returning to the Pacific Northwest region to sail Alaskan itineraries this sum-mer,” said Rebecca Peddie, manager of public affairs for Disney Cruise Lines. “Our guests have had positive expe-riences sailing from Vancouver
and are looking forward to our return. “
The Disney Cruise Line experience has more of a fam-ily focus, with a Pixar party and other Disney-centric entertain-ment that is sure to have the little ones excited to sail the seas.
Disney will also sail out of Vancouver for the 2014 cruise season.
For more information or to book a Disney cruise, visit dis-neycruise.disney.go.com.
Ever wonder why the first class cabin is empty on your flight after you tried to charm your way into a seat upgrade? According to international body language expert and author Mark Bowden of TruthPlane Inc., chances are your mouth said “yes” to an upgrade, but your body said “no.”
According to Bowden, the true language of upgrades has its roots in the non-verbal com-munication style of cavemen. Basic body language would have worked well when primitive man needed to organize a hunt, light a fire or warn the tribe against dan-ger, but in 2013 it can be surpris-ingly relevant and useful when attempt to get a travel upgrade.
It all begins with a simple smile. “It’s generally shown across the planet that open body language and a smile will create an unconscious reaction in the recipient to want to give back to you—be it an upgrade, a bet-
ter seat, or a free drink,” said Bowden.
The following genial ges-tures are a useful sampling of secret weapons that travellers can deploy when meeting someone in a position to make their trip more enjoyable. In video and photo-graphs posted at FlightNetwork.com, Bowden gives visual dem-onstrations of Neanderthal-type nuances specifically geared to help travellers garner upgrades.
The Paleolithic Pal: Comes in handy when meeting upgrade gatekeepers. By opening your arms in a welcoming way, you show others you mean no harm. A smile is a great addition.
The Lizard Lift: Sometimes less is more. By slightly rais-ing your eyebrows you will be perceived as an approachable person. Try this while pleasantly saying to the flight attendant, “Hey, do I see an empty seat in first class?” Friendliness always wins courtesy in return—if not a
better seat.The Cro-Magnon Crinkle:
A smile is perceived as fake unless you show the wrinkles around your eyes. Display the Cro-Magnon Crinkle and people will know your intentions are genuine, even if your intention is to get an extra bag of pretzels.
Bowden adds that if a per-son’s demeanour appears angry, no amount of polite pleading will earn positive perks.
Bowden also notes that the way one dresses for travel influences others. When trav-elling abroad he deploys the Natty Neanderthal: the tactic of creating a varied look, allow-ing the traveller to be identified/welcomed by various “tribes.” Someone might relate to lon-ger hair. Another person could respond to a suit. A person with a sense of humour could enjoy red socks. And when in doubt buy the local t-shirt, “You’ll make instant friends,” said Bowden.
The mouse is in the house
Tap your inner caveman to get an upgrade or better service
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14 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
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Transport Canada has granted permission for WestJet to employ a ratio of one flight attendant for every 50 passenger seats onboard an aircraft.
The Canadian Aviation Regulations currently require one flight attendant for every 40 passengers present on board an aircraft. However, for certain eli-gible aircraft configured with up to 50 passenger seats, only one flight attendant is required.
“The safety of Canadians is Transport Canada’s top prior-ity,” said the Honourable Denis Lebel, Minister of Transport, Infrastructure and Communities. “The department has considered WestJet’s request carefully and is confident that the same levels of safety will be maintained.”
This exemption aligns WestJet with international stan-dards that allow airlines based in the United States and other jurisdictions, which are currently
flying to and from Canada, to operate with one flight attendant for every 50 passenger seats.
“This decision will make WestJet more competitive with U.S. airlines while maintain-ing a high safety standard,” said Minister Lebel.
Transport Canada will begin work on a regulatory change so that airlines can meet this inter-nationally recognized standard without having to seek an exemp-tion.
The Honourable Steven Fletcher, Minister of State (Transport) addressed key decision makers from Western Canada’s aviation industry during the Western Canadian Aviation Forum hosted by the Winnipeg James Armstrong Richardson International Airport on May 2-3, 2013.
Building on the forum’s theme of Maximum Velocity—Unleashing the Power of Aviation, Minister Fletcher highlighted the growth and suc-cess of Western Canada’s air industry and acknowledged the importance of a strong and competitive aviation sector to Canada’s economy.
Canada’s aviation sector accounts for approximately 100,000 jobs and $6-billion in economic activity and feeds a tourism sector that generates some $18-billion in annual spending in Canada.
“Our government is com-mitted to helping our air indus-try achieve growth by working with airlines, airports and the tourism industry, while address-ing the challenges they face,” said Minister Fletcher. “Under Canada’s Blue Sky policy, we are aggressively pursuing the international air market and
have negotiated new or expand-ed air transport agreements cov-ering [more than] 70 countries.”
“Canada’s aviation sector is a leader worldwide. We have one of the safest air transporta-tion systems in the world and we are the natural home of the U.N.’s International Civil Aviation Organization (ICAO),” said Minister Fletcher.
The Minister also recog-nized Western Canadian air-ports’ world-class services, not-ing that Vancouver International Airport (YVR) was named Best Airport in North America for the third year in a row as part of the 2012 Skytrax World Airport Awards.
“Our air services are grow-ing,” said Minister Fletcher. “From 2002 to 2011, traffic at Canadian airports went from 78-million passengers to 112 million and international pas-senger traffic is driving much of this growth.”
The two-day Western Canadian Aviation Forum brought together stakeholders to discuss ways of ensuring that the aviation sector in Canada lives up to its potential as a facilitator of economic growth and prosperity.
Importance of a strong and competitive aviation sector stressed at Western Canadian Aviation Forum
Transport Canada grants WestJet flight attendant ratio exemption
w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 15
Travel Talk
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A new Transformers 3D Ride will official open on Thursday, June 20, 2013 at Universal Orlando Resort’s theme park in Florida.
Universal has also launched an all-new Join the Resistance
Facebook where guests can create their own NEST IDs, train for battle, access exclusive photos and video and win prizes—including a trip to the attraction’s grand opening celebration on June 20.
The Transformers 3D Ride was created under license from Hasbro, Inc. and is based on its Transformers brand.
For more information, visit universalorlando.com.
Universal Orlando reveals opening for Transformers 3D Ride
The most prestigious acco-lades for the world airline indus-try, the World Airline Awards are the global benchmark of air-line excellence and the primary benchmarking tool for passenger satisfaction levels, delivering a unique survey format based on analysis of business and leisure travellers, across all cabin trav-el types (First Class, Business Class, Premium Economy Class and Economy class passengers).
Air travellers are surveyed by telephone, questionnaires and online about their experiences with airlines on the ground and in the air during a 10-month period. The survey measured passenger satisfaction across more than 38 key performance indicators of airline front-line product and ser-vice, including check-in, board-ing, onboard seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service.
The World Airline Awards survey covers more than 200 airlines, from the largest interna-tional airlines to smaller domestic carriers.
The world’s top 20 airlines for 20121. Qatar Airways2. Asiana Airlines3. Singapore Airlines4. Cathay Pacific Airways5. ANA All Nippon Airways6. Etihad Airways7. Turkish Airlines8. Emirates9. Thai Airways International10. Malaysia Airlines11. Garuda Indonesia12. Virgin Australia13. EVA Air14. Lufthansa15. Qantas Airways16. Korean Air17. Air New Zealan18. Swiss International Air
Lines19. Air Canada20. Hainan Airlines
The Best Domestic Airlines in North America1. Virgin America2. WestJet3. Alaska Airlines4. Southwest Airlines5. jetBlue Airways6. American Eagle Airlines7. Porter Airlines8. Frontier Airlines9. Volaris10. Spirit Airlines
The Best International Airlines in North America1. Air Canada2. Delta Air Lines3. United Airlines4. Hawaiian Airlines5. American Airlines6. Aeromexico7. US Airways.
2012 World Airline Awards
Air Canada named Best International Airline in North America at 2012 World Airline Awards.
16 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
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B.C. Aviation History
Recently, while writing, Journey Log, the Daryl Smith, Pacific Coastal Airline story, which is available at Aviation World or a bookstore near you, (is that a plug?), I frequently travelled back and forth between YYJ (Victoria) and Airport South at YVR (Vancouver). As a result, I am familiar with current secu-rity measures.
At first, I was regularly asked to remove my shoes and belt at the airport checkpoint, but when my flights back and forth grew more frequent and some of the security people began to recognize me as a regular, I was no longer asked to remove my shoes—perhaps they were just telling me I needed a change of socks.
There is no body scanner at YYJ nor at YVR’s Airport South and since none of the security people wanted to grope an old dude, I didn’t experience that form of security check. However, the experience of removing my belt and socks did bring to mind a group that was known as the “bicycle brigade.”
Let me explain. Back in the day, when YVR was just VR, there was no fence around the airport—none. The entire “air-
port” consisted of what we now recognize as Airport South. As I said in one of my other books, “Only cows were doing what cows do over on the north side of Vancouver’s airport.”
When the Second World War came along and ab initio training was established by the British Commonwealth Air Training Plan (BCATP), a chain-link fence was erected to keep out Nazi spies. Just in case you weren’t the enemy, the fence included a gate without a lock.
At the end of the war, all those young kids who had been building model airplanes and developing a passion for fly-ing would ride their bikes out to the airport and line up along that now-sagging fence for hours, admiring the aircraft and envisioning themselves at the controls.
This “bicycle brigade” was the source of many student pilots, who were enlisted by the fly-ing schools. One of the schools employed an interesting charac-ter who would recruit new stu-dents from the fence by handing out literature on both the thrill and costs of learning to fly. He would escort us, one-at-a-time, around the tarmac to inspect the
aircraft, providing that touchy-feely experience that would drive a young person to sign up for the private pilot instruction. If you showed real interest and had the money required ($12.00/hour for dual; $8.00 for solo), you got a free 15-minute flight around the patch in a new Cessna 140.
After that introduction, access to the field was achieved by simply walking in through that gate and going anywhere on the field. Believe it or not, while training at Vancouver’s U-Fly or the BC Aero Club we would walk across the runway to the RCAF reserve squadron hangars that had sprung up on the north side during the war. The tower would give us a green aldis light if all was clear to walk or a red one if Air Canada (TCA then) was on final for 26.
Now that’s security!So my concern, while remov-
ing my shoes and belt for the smiling official, is for today’s “bicycle brigade” who no longer have access to the airport.
These days, a kid hanging around the airport might be arrested or would definitely be told to move on. Could this have something to do with the impend-ing pilot shortage? That youthful
passion might find some other interest if not fanned with a taste for the “right stuff” and, while the flying schools are now far superior to those extant during those early days, the academic approach employed to encourage students has little or no swash to its buckle. In fact, it might pale before the excitement gener-ated by life as a certified general accountant. After all, a success-ful trial balance of the corporate books might be seen to beat the hell out of a bulletproof door to the flight deck.
Such are the concerns of an ageing aviator, who finds the social networking of the pres-ent tends to accept mediocrity as a measure of excellence. The innovative entrepreneurs who made the aviation industry such an amazing adventure are now stepping out of the scene and I wonder if their modern-day replacements are less concerned with an approach to limits than with the social embarrassment of a full body scan.
My father used to say things like this to me, but at 16 years old, I knew I could see the future much clearer than he could.
I’m banking that late in the day, we all become our fathers.
Behind the bulletproof doorBy Jack Schofield
Aviation History
w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 17
Air Canada is inviting Canadian film students and emerging filmmakers to enter its seventh annual enRoute short film festival.
Each year, a celebrity jury selects the best short films and broadcasts them to a large international audience on Air Canada’s enRoute in-flight enter-tainment system.
The winner of Best Short
Film will receive a $5,000 cash prize courtesy of presenting sponsor Cineplex Entertainment.
O t h e r a w a r d s i n –clude Achievement in Direction, Achievement in Cinematography, Achieve–ment in Animation and the second annual People’s Choice Award. All winners will receive an exciting new destination prize to a major
international film festival courtesy of Air Canada.
Winning films are selected by an esteemed jury, which will be announced this summer. Past jury members have included Jean-Marc Vallée, Jay Baruchel, Alison Pill, Atom Egoyan, Denis Villeneuve, Donald Sutherland, Molly Parker, Rémy Girard, Alan Cumming and Don Carmody, among many others.
Selected films will be broad-cast on Air Canada’s personal seatback entertainment system and viewed by millions of Air Canada customers around the world. A free public screening and awards celebration will be held in Toronto at the end of the year to honour the winners.
Additional screenings will take place in Vancouver and Montreal showcasing the select-ed films.
To download an entry form and view full contest rules and regulations, please visit enroute-
film.com. Submissions will be accepted until Friday, May 31, 2013.
Call for entries to Air Canada’s enRoute Film Festival
Air Canada has wel-comed the launch of Automated Passport Control (APC) at YVR, which now gives U.S. pass-port holders’ options for streamlining their airport travel experience while pre-clearing U.S. Customs at YVR.
“Air Canada congratu-lates YVR’s leadership in being the first Canadian airport to launch with U.S. Customs and Border Protection Automated Passport Control that gives customers tan-gible options to use technology to expedite the U.S. pre-clearance process,” said Nick Careen, Air Canada’s vice president airports, call centres and customer relations. “We look
forward to this option being made available for Canadian passport hold-ers. As the largest airline in the transborder market, Air Canada encourages other Canadian airports to implement the same technology to enhance customer airport travel experiences for the 21st century.”
Together with its Air Canada Express regional
affiliates, Air Canada operates more than 400 non-stop flights per day on over 85 routes to and from 51 U.S. and six Canadian airports.
From Vancouver, Air Canada operates up to 159 flights per week to 10 U.S. destina-tions.
YVR’s Automated Passport Control streamlines travel to US
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18 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
Aston Martin has a lot to celebrate in this its centenary year. Its product range includes some mouth-watering cars rang-ing from the V8 Vantage, which hardly qualifies as an entry level vehicle as its price starts at $145,000 in Canada, through the delectable V12 Vantage, four-seat Rapide, Virage, DB9, new Vanquish and, if you can get one, the One-77—a 725bhp take-no-prisoners supercar.
The entire range of Aston models, with the possible excep-tion of the One-77, represent a take on high-performance motor-ing that focuses on style, refine-ment and an experience that is more restrained and less demon-strative than rivals from Italy,
but has infinitely more soul than German products.
Aston Martin has always been a small player on the auto-motive scene, but through its long history has succeeded in producing some outstanding cars, many of which are now highly collectible, with current prices in the stratosphere. For most of its history, Aston has found a way to compete in motor racing, with notable successes from time to time. Its current involvement in sports car racing is built around the V12-powered GT3 and the GT4, built by Prodrive in the U.K. as a competition version of the V8 Vantage.
The GT4, which is an evo-lution of the previous Vantage-
based N24 race car, has a 445bhp version of the 4.7-litre V8, uprat-ed suspension and brakes, racing versions of the traction control and ABS systems, revised front, rear and under floor aerodynamic aids and full safety equipment. The removal of unnecessary items brings the weight down to 1,360 kilograms, with 50/50 weight distribution.
GT4s are eligible for the FIA GT4 endurance race series, and the British-based GT4 challenge that features 100 lap races.
Aston Martin’s North American racing activity is now managed by the highly respected TRG (The Racer’s Group), with 20 years experience at the top level of the sport and boasting Rolex Series GT champion-ships in 2005 and 2006, a host of wins in Grand Am, four wins at the Rolex 24 hrs and a win at Le Mans. TRG will offer GT4 customer cars at $190,000—a relative bargain in today’s racing world—with full race support, or will support drivers on a race-by-race basis.
Palm Beach International Raceway in Florida was the scene of TRG’s customer test day in early February 2013. Potential drivers and entrants were invited to test the cars, meet the team and explore the possibilities of a full or partial season’s rac-ing. Through my son, who is a supplier of high performance parts for Aston Martins and other exotics, I spent a very enjoy-able day meeting the people and examining the cars. The TRG team exudes calm professional-ism. The people I met were all enthusiasts first, many with a rac-ing history themselves, friendly and accommodating.
Part way through the day, rac-ing legend and Florida resident Brian Redman arrived and was invited to drive one of the GT4s. Graciously, he agreed to take me
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Ex-racing driver Brian Redman (left) is now retired and living in Florida but remains active in historic racing, driving his favourite Porsche 908/3 for the Collier Collection.
Hot laps in an Aston Martin GT4 race carBy John Dickinson
Aston Martin V12-engined GT3 car is a serious contender in the supercar category.
Continued to page 19
w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 19
My automotive shop recently repaired a Ford escort with a bro-ken alternator mounting bracket. The bracket had broken due to an improperly installed alterna-tor that had been replaced by the vehicle owner in the preceding a month.
Attempting to save money by doing it himself, he ended up spending more money than if he had brought it to an automotive shop for the alternator repair.
Let’s look at the math. Replacing the broken bracket cost $610. His cost on the alter-nator was $200. Adding the two, he spent $810.
If our shop had replaced the alternator in the first instance, he would have spent only $420.
Replacing the alternator part after the owner’s DIY repair proved time-consuming for our shop and costly to the vehicle owner. Several hours were spent collecting the part, return-ing the core and completing the installation.
By contrast, the vehicle could have been dropped off at our shop, repairs completed the same day and a one-year warranty would have been in effect, so if any
future work was needed it would have been done at no charge.
Had the alternator job gone well, the vehicle owner undoubt-edly would have saved money, but not time.
While do-it-yourself automo-tive repair is acceptable when done correctly, unfortunately, automotive shops often see those that are done incorrectly.
Before you embark on a DIY auto repair, ask yourself the fol-lowing: Can I do this job prop-
erly? Do I have the proper tools? Will I really save myself money in the end? What is my time worth? Could my time be used best for other things?
Depending on how you answer these questions, you may find that it is best to take it to a good shop for the repair. Yes, the labour cost is higher than the auto part, but with a professional shop doing the repair there comes the peace of mind of a job done right—and a warranty.
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along in the passenger seat for a few laps. After a cau-tious out lap, Redman poured on the coals and was soon exploring the limits of the car.
I can attest that at 75 he has not lost the fluidity and controlled aggression that were the hallmarks of his racing successes. Although he admitted to me afterwards that he was not braking as deep into the corners as he might, he was definitely not hanging about! In fact, on one lap he dropped a wheel onto the grass at the exit of the corner leading to the back straight and we enjoyed a high speed “moment!”
Interestingly, his termi-nal speeds of 233+ kilome-tres per hour on the straight were higher than some of the young hot shoes were reporting.
My impressions of the GT4 is that it is beautifully balanced with an abundance of grip, outstanding brakes and a very solid, one-piece feel—a good package for long distance events. Redman’s evident talent made me feel very humble about my own short racing career years ago. He is also unpretentious, easy to talk to and with a repertoire of stories (some unrepeatable) that one would never tire of hearing.
Aston Martin GT4Continued from page 18
Calculating the true cost of DIY repair
The alternator bracket with broken section shown – note the numerous bolt mounting holes.
Bernie Pawlik is the owner of Pawlik Automotive Repair, winner of the 2012 Georgia Straight Award for Best Auto Service. Pawlik Automotive is located at #30-966 SW Marine Drive, Vancouver. Telephone: 604-327-7112.
20 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
3
21
4CANADA LINE
CANADA LINE
DOMESTIC TERMINAL(Before Security)• Starbucks: Coffee, pastries,
sandwiches – Departures level 3.• A&W: Breakfast served daily – Bacon
‘n egger with real bacon and real eggs, hash browns, French toast. Also, hamburgers, fries, beverages, including A&w’s famous root beer. open 5am-10pm. Departures level 3
• Harvey’s: Breakfast, burgers – Departures level 3
• Jugo Juice: Juice, smoothies, wraps & paninis – Departures level 3.
• Subway: Sandwiches, salads & wraps – Departures level 3
• Swiss Chalet: rotisserie chicken – Arrivals level 2
• Tim Hortons: Coffee, pastries, sandwiches, soups – Arrivals level 2 and Departures level 3
• Toshi Teppanyaki: Japanese cuisine
– Departures level 3• White Spot: Burgers, fresh salads,
pastas, rice bowls, stir-fries, entrées from the grill and desserts – Departures level 3
• Wok ‘N Roll: Chinese & Japanese cuisine – Departures level 3
INTERNATIONAL TERMINAL (Before Security)• Hanami Japanese Restaurant:
Dim Sum & Japanese cuisine – Departures level 3
• Koho Restaurant & Bar: Casual dining – Departures level 3
• Galiano Bakery & Café: Breakfast, sandwiches & pastries – Departures level 3
• Burger King: Breakfast, burgers, salads – Arrivals level 2 and Departures level 3
• Flying Wedge Pizza: pizza, salads and soups – Departures level 3
• Fortune Wok: Asian cuisine – Departures level 3
• Tim Hortons: Coffee, pastries, sandwiches, soup – Arrivals level 2
• Toshi Teppanyaki: Japanese cuisine – Departures level 3
Airport South• The Flying Beaver Bar & Grill 4760 inglis Drive. located on the
water, inside Harbour Air Seaplanes
organic tea and coffee. Also serving espresso, Cappuccino, latte, Chai tea, Frappuccino, iced tea and Fruit Smoothies. take out and catering. (604) 303-7547
• Skyway Restaurant (Yvr South terminal) #118-4440 Cowley Crescent. Breakast, lunch. (604) 231-9822
OVER THE BRIDGE(S)4 Mr. Pickwick’s Fish & Chips
8620 granville Street, vancouver lunch, dinner. British pub foods and
fresh seafood. open 11am- 8:30pm. (604) 266-2340
• Shark Club 10253 St. edwards Drive, richmond
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dance floor. Seven Days a week, 11am-2am. (604) 276-2609
RICHMOND HOTEL RESTAuRANTS
• Best Western Abercorn Inn
9260 Bridgeport road Highlander Restaurant: open for
lunch and dinner, serving a variety of high-quality continental and world cuisine. lunch 10:30am-2pm; dinner 5pm-9:30pm. (604) 270-7576.
• Delta Vancouver Airport 1500 Cessna Drive
3 Pier 73 Restaurant: located
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a 138-slip Marina. great destination
for casual lunch meetings, relaxed
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with friends. Kids Menu. Sunday to
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until midnight). (604) 968-1178 •The Fairmont Vancouver Airport (at Yvr) –3111 grant McConachie
way Jetside Bar: offers a selection of
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(604) 273-0278.2 The Sideslip Café
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180 beautifully illustrated pages in full colour. Softcover.
Email your name and mailing address to:
Fling Wing tells the definitive story of British Columbia’s key role in the development of the commercial helicopter. The early history of Okanagan Helicopters and the advent of heli-logging coupled with adventures from 45-year veteran fling wing pilot, Peter Barratt, who put the ‘fly’ in fly-fishing, and launched a new name in the industry—West Coast Helicopters.
Chestnut Tree Bed & Breakfast
Comfortable accommodation, with special discounts for
airline personnel. Five minutes from airport, in Richmond. Free pick-up
to and from airport.
Phone Penny or Ross
(604) 273-1198E-mail: [email protected]
B & B ACCOMMODATION VACATION PROPERTIES
SERVICES
MEXICO VACATION PROPERTY FOR RENTRent a family vacation home by the beach in the picturesque fishing village of Sayulita, Mexico. Located just 45 minutes north of the Puerto Vallarta airport, Sayulita’s blend of beaches, shops, restaurants & activities makes it the perfect destination for a Mexican Vacation. The home has 3 bedrooms with private bathrooms and sleeps up to 8 people. Great for a family or group of friends. The house is in a complex with other vacation homes and has a shared pool and beachfront courtyard. You can rent the whole house or individual rooms.
• • •Rental rates are as follows:
High Season (Nov.1 to May 31) Entire House: Daily $150; Weekly $875; Monthly $3,000
Individual Rooms: Daily $75; Weekly $450; Monthly $1,500 • • •
Low Season (Jun.1 to Oct. 31) Entire House: Daily $100; Weekly $525; Monthly $1,500
Individual Rooms: $50; Weekly $275; Monthly $750
For further details, photos and reservations, please contact Richard (250) 924-8479; [email protected]
BuSIneSS CAPItAl AvAIlABle:Working Capital/loan for qualified, existing businesses to grow business. Personalized
service. Fast processing and approval, condition applies. “No Up front Fee.”
Call today : 604-833-1055
22 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
tHe greAteSt SHowon BritiSH wHeelSABFM 2013vanDusen Botanical garden 37 & oak StSaturday, May 18th, 2013
experience the Nostalgia!see more than 600 British
classics in a beautiful garden setting.
WiN a trip to Britain with Virgin Atlantic.
www.westerndriver.comBuy, sell or display your British Classic.
Contact [email protected]
A century of Morris Motors Ltd century.
Featured marque, Aston Martin.
we’rehere for you!VancouVer airport chaplaincy
Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email: [email protected]
CrossWord
Send the correct name of this aircraft (make and model) and you could win a
2-DAY Parking Voucherfrom Park N’ Fly Airport Parking
Name that Aircraft
onE AnD Two BEDRoom
ApARTmEnTS With balcony, ht, hw,
cable, parking, storage
locker and elevator.
Coin laundry on each
floor. Steps to transit,
schools and shops. 10
minutes to YVR. Very
quiet building. No pets,
no smoking. Lease
from $885 per month.
604-241-3772
ACCOMMODATION for RENT
ACROSS1. Wings5. Comforter10. Cain’s brother14. Peddle15. Colonic16. Minute opening17. Pillaging19. Kitty-cat20. Poetic dusk21. Quaver22. Leases23. Molasses25. Submarine27. Timid28. Besmirching31. Chilly34. Inspire35. Charge36. Garments of goat hair37. Tilt38. Change direction39. Apiece40. Begin41. Serf42. Physical exertion44. Delivery vehicle45. Approaches46. Disquiet50. Communion table52. Angry54. Downwind55. Incite56. Frugal58. Border59. Sew together loosely60. A small wooded hollow61. Clairvoyant62. Consecrate63. Ground forces.
DOWN1. Something of value2. Pariah3. Without company4. L5. So very much6. Loosen, as laces7. Head covering
Last month’s winner: Marnee Peters
Answer: Evektor EV-55 Outback
Send your answer by: Email [email protected]; Fax (604) 736-6750; #181-4438 West 10th Avenue Vancouver, BC V7B 2B4
A draw will be made from all correct entries received by May 31, 2013. The winner’s name will be published in the June edition of SkyTalk and at www.skytalkonline.com.
8. A type of compensation9. Buff10. Materialize11. Plentiful12. At one time (archaic)13. Not more18. Fidgety22. Lion sound24. Vipers26. Red vegetable28. Portion29. Roman emperor30. Lady’s escort31. Back of the neck32. Wild goat33. Bloodline34. Music genre
37. Blend38. Canvas dwelling40. Stigma41. Seraglio43. A literate person44. Votes that block a decision46. Trousers47. Canker sore48. Kingdom49. Tummy50. How old we are51. Prospector’s find53. Thorny flower56. Diminish57. Actress Lupino.
Evektor EV-55 Outback is a twin-engine turboprop aircraft that was designed and is built in the Czech Republic by Evektor-Aerotechnik.
The prototype first flew on 24 June 2011.
See solution for May crossword on page 20.YOUR AIRPORT & SEA ISLAND COMMUNITY CONNECTION
* YVR is the international aeronautical designation for Vancouver International Airport.
skytalkonline.com February 2013
YOUR AIRPORT & SEA ISLAND COMMUNITY CONNECTION
S e e P a g e 7
air traffic
PG4
restaurants:
PG20
Breakfast, lunch & dinner
travel news:
PG8
Venturing to the final frontier
money matters:
BC aviation history:
PG10
PG18
Goodbye to the penny
BC aviation history:War planes and furious fancies
Health&YVR
China Airlines retrofits B747-400
Canada’s largest Aviation Superstore Canada’s largest selection of aviation books
For all your hobbyist & professional needs
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5980 Miller Road • 604 238 7387www.jetpetresort .com
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Vancouver International Airport (YVR) will soon have the best view of Canada—from the air!
The Airport Authority is creating a shared photo gallery of images collected from across Canada taken in-flight—an interesting way to dress up its facilities and tell the visual story
of our expansive and incredible country from high above.
These images will live on the temporary walls of the Domestic Terminal’s A and B Piers, currently undergoing renovation to add gates, expand seating areas and improve passenger amenities.
This ever-changing gallery
will also live online at yvr.ca/YVRCanada.
Participating in the Canada from the Air photo gallery is easy. Next time you are travelling to or from a Canadian destination
via YVR, snap an in-flight photo. Then share it via Twitter or email so it can be posted online and shared on the Domestic Terminal’s live gallery walls.
Travellers headed to the U.S. from YVR are now able to purchase goods of up to $200 in the airport’s after-security area before their flight, thanks to a new agreement between Vancouver Airport Authority and U.S. Customs and Border Protection (USCBP).
The new agreement increases the maximum value of each individual retail item sold in the airport’s U.S. post-security departures area from $100 to $200.
By the end of 2013, the purchase limit per item will reach $400, making it possible for retailers to stock higher-value merchandise,
such as cameras and tablets, for purchase by U.S.-bound travellers.
More than 10 years in the making, the Airport Authority championed the purchase
increase, working closely with USCBP and retail operators.
“We are always working to match our retail and service options to our customers’ needs,” said Susan Stiene, director of commercial services for the Airport Authority. “We are proud of our partnership with USCBP and our business partners to develop this program and believe passengers will truly benefit from it.”
After successful imple-mentation at YVR, this new agreement will roll out in other Canadian airports with U.S. preclearance.
Help the airport build a candid Canada gallery
More shopping options for U.S. travellers
See GALLERY page 3
Signing the U.S.-Canada shopping agreement are representatives from USCBP, Vancouver Airport Authority and business partners. Clockwise from top left, Officer Gonzalez, USCBP; Officer Zumpano, USCBP; Jim Boyle, general manager, Hudson Group; Mikel Walker, general manager, HMSHost; Kristen Neal, manager, Absolute Spa; Susan Steine, director of commercial services, Airport Authority; and Freda Cheung, CEO, Canada, World Duty Free.
Air China will increase the number of scheduled flights operated from Vancouver to Beijing, China from 7 to 11 flights per week.
The new flights are scheduled to begin on May 17, 2013.
The new flight, CA 998 will depart Vancouver on Tuesdays, Thursdays, Fridays and Sundays at 10am, arriving into Beijing Capital Airport at 12:25pm, the following day.
The returning flight, CA 997, will depart Beijing at noon, every Tuesday, Thursday,
Friday and Sunday, arriving into Vancouver at 8am the same day.
“The additional nonstop morning departures are expected to be extremely popular with the travelling public,” said Xu Junhong (John), Air China’s general manager in Vancouver. “The early afternoon arrival time into our hub at Beijing’s Capital Airport allows for convenient connections to more than 90 domestic destinations in China, as well as more than 40 international destinations.”
Xu further stated that
the ongoing encouragement received from B.C.’s provincial government, the Airport Authority and other tourism stakeholders
across Canada helped to cement the decision to expand Air China’s Vancouver-Beijing flights.
Air China lounge (next to the bamboo, top left) at Terminal 3 of Beijing Capital International Airport, the airline’s main hub.
See AIR CHINA page 5
Air China expands Vancouver-Beijing service
reACH FreQuenCYSeA ISlAND is Richmond’s billion dollar bonus market. This is Skytalk’s exclusive market reached monthly in print and daily online.
For ad rates and data:[email protected] | 604 644 9067www.skytalkonline.com
w w w . s k y t a l k o n l i n e . c o m | M A Y 2 0 1 3 | S K Y T A L K • 23
604.273.8018 | 5840 Minoru Blvd, Richmond | TOLL FREE: 1.877.752.5040
2012 CLEAROUT SALEAll Must Go by May 31 to make room for 2013 Models.
Only 13 units left - had over 90 units. BuY NOW!
even if Your Mama
Won’t Lend You Money!!!
PRE-OWNED SPECIALS
2012 FiAt 500 #pt1771
reg $20,776 now $16,888
2012FiAt 500 #pt1742
reg $22,575 now $18,888
2011 DoDGe rAM #S503558A
reg $25,995 now $25,888
2012 CHrYSLer 200 LX #pt1784
reg $33,035 now $31,988
2012 FiAt 500 Sportpt 1740
reg $22,575 now $17,888
2012 ForD MuStAnG Conv#pt1727
reg $32,995 now $29,888
2012 DoDGe rAM 1500 St#pt1787
reg $40,360 now $27,888
2011 SuZuKi SWiFt +n512488A
reg $12,995 now $12,888
2012 FiAt 500 Sport#pt 1739
reg $22,575 now $17,888
2012 FiAt 500 #pt1769
reg $23,500 now $19,588
2012 FiAt 500 #pt1749
reg $22,000 now $18,388
2012 FiAt 500#pt 1770
reg $23,500 now $19,588
2012 ForD tAuruS#pt 1712
reg $20,995 now $19,888
2012 niSSAn verSApe 1722
reg $16,995 now $15,888
2012 FiAt 500Cl537091B
reg $18,995 now $16,995
2012 DoDGe CHALLenGer#pt1780
reg $33,170 now $28,888
2008 DoDGe nitro #S127971A
reg $16,995 now $15,888
2010 CHrYSLer 300 #S267128A
reg $34,995 now $32,888
2012 DoDGe rAM 1500#pt 1785
reg $40,185 noW $27,288
WeLCoMe to our pArtS DepArtMentWe maintain a comprehensive inventory of high quality, genuine OEM parts.
Our highly knowledgeable staff is here to answer your inquiries if we don’t have the part you want, we will
order it in a timely manner without delay
Call: 604.273.7018HOuRS OF OPERAtiON:
Monday – Friday: 7:00am – 5:30pm Saturday: 8:00am – 4:30pm
Sunday: Closed
For monthly and Seasonal Specials please check website:
www.columbiachrysler.com
SERVICE PROMOTIONStHE PEACE OF MiND iNSPECtiON iNCLuDES: • BRAkES – front and rear brake systems• FRONt END – shock absorbers, struts, and steering components• EXHAuSt SYStEM – catalytic converter, muffler, exhaust pipes,
manifold and Gaskets• ELECtRiCAL SYStEM – battery, lights, horn and windshield
wipers• tiRES – tread depth, rotate tires, and adjust tire pressure• COOLiNG SYStEM – hoses, clamps, water pump and radiator• BELtS – alternator, power steering and air conditioning belts• FLuiDS – level and quality of all critical fluid levels
PARTS CENTRE
2012 CHrYSLer 200pt 1783
reg $44,845 now $41,988
2012 FiAt 500 MAnuAL#pt1743
reg $23,500 now $19,588
2012 FiAt 500 Sport#pt1772
reg $21,550 now $17,888
FREE PEACE OF MiND iNSPECtiON WitH tHE PuRCHASE OF A
GOLD DEtAiL PACkAGEREGuLAR PRiCE $69.95
SALE PRiCE: FREEget a Free peace of Mind inspection with the
purchase of a GolD DeTAIl PACKAGe!
2012 FiAt 500C LounGe#l537091B
reg $18,995 now $16,995
iNCLuDES: • Visual inspection the air conditioning compressor drive belt for
cracks or damages• Visual inspection accessible components for leaks or damages• Check the operation of the air conditioning compressor and
other air conditioning components• Evacuate refrigerant from the system• Vacuum test the system• Recharge the air conditioning system using the appropriate
refrigerant to the system capacity according to the vehicle manufacturer’s specifications
AiR CONDitiONiNG tuNE-uP.
OVER 20% OFF ON tOP OF10% GO CARD DiSCOuNt.
REGuLAR PRiCE $269.95
SALE PRiCE: $209.95
24 • S K Y T A L K | M A Y 2 0 1 3 | w w w . s k y t a l k o n l i n e . c o m
2011 SubAru iMpreZA tourinG pACKAGestK # BB3335 Blue/Black int,only 29,403 kms. market Value: please call.
our price: $21,988
2011 SubAru ForeSter CpstK BB3185 White/black int, only 18,333 kmsmarket Value: $29,488. our price: $24,988
2010 Jeep pAtriot Sport/nortH
stK # si4044a, Black/dark grey only 32,358 kmsmarket Value: $15,238our price: $13,988
2010 SubAru iMpreZA 2.5i Sport pKG
(not exactly as shown)stK #BB3304 grey/Black int, only 53,704kms
market price $21,238our price: $19,988
2009 ACurA tSXstK BB3287 grey/Black, auto, 2.4L 4-cycl, only
62,791kms. market Value $23,238our price: $21,988
2007 SubAru ForeSter X
sK BB 3222a , Blue/grey, auto, aWdmarket Value: $14,238our price: $11,988
2011 voLKSWAGen JettA, CoMFortLine
stK #BB3261, black/black int., automatic, only 41,762 kms
market price: please Callour priCe: $16,988
OPeNSUNDaY
11am – 5pm
2011 SubAru ForeSter CpstK s13092B, grey/Black int, only 56,619 kms.
market Value: 24,238our price: $22,988
2010 SubAru LeGACY 3.6
stK #BB3330 White/Black int only 34,123 kmsmarket Vaslue $24,238our price: $22,988
2006 ForD F150stK BB3117B, White/grey int,V8 cylinder, 113,158kms,
market price $19,238our price: $17,988
Free LiFetiMe oiL & FiLter CHAnGeS WitH neW CAr purCHASe