six sigam with case study
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“Six Sigma”Business Management Strategy with Zero Defect (99.9999% Defect Free)
Presented By :-Mohd. Mazhar KhanAbhishek Upadhyay
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Who’s First Coin Six Sigma……..
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Benefits of Six Sigma
Generates sustained success
Sets performance goal for everyone
Enhances value for customers;
Accelerates rate of improvement
Promotes learning across boundaries
Executes strategic change
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Six Sigma Methods Production
DesignService
Purchase
HRM
Administration
QualityDepart.
Management
M & S
IT
Where can Six Sigma be applied?
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KnowledgeKnowledgeManagementManagement
The Six Sigma InitiativeThe Six Sigma Initiativeintegrates these effortsintegrates these efforts
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•More than 1,75,000 to 2,00,000 boxes gets move everyday by an estimated 4500 to 5000 dabbewalas,all with an extremely small nominal fee and with utmost punctuality. According to a recent survey ,there is only
one mistake in every 6,00,000 deliveries, statistically equivalent to a six sigma (99.9999) rating.
The BBC has produced a documentary on dabbawalas ,and Prince Charles, during his visit to India ,visited them. He had to fit in with their schedule,since their timing was too precise to permit any flexibility
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MumbaiDabbawalas
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Mumbai Dabbawala’s Service.......
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Achievements
• Six sigma Certification by Forbes Group.• ISO Certificate to Dabbawala.• Outstanding Service Organization Award by NIQR.• Marketing through Dabbawala many T.V channels
and Newspaper.
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Six Sigma Using Other companies……..