The SiteHandbook 2015 Hospitality Report

Why Your Hotel Can No Longer AFFORD to Delay Technology Innovation

In 2015, 21% of hotels have decided to put mobile, enterprise software in the hands of their employees – THAT is your competition adapting

and innovating.

The Problem – Innovation Can Be Painful

So, why haven’t YOU?

• Are you overwhelmed with “going mobile”?

• Are you worried about training time on the new system?

• Do you know you need to innovate, but don’t know where to begin?

• Do you simply not have enough time to devote to a “massive” system changeover?

• SOCIAL Need – Guests already expect tech hubs in lobbies, room access via cell phone, and text requests for

room or valet service. Do you plan to stay current?

– The best and brightest hotel talent anticipates working with the latest tools to do their job.

• MANAGEMENT Need – The top hotel managers are rarely in their offices. Why? Because they’ve got the tools they

need on their smartphone so they can respond to a guest’s need instantly.

– The tech landscape is changing quickly. Any system older than 5 years is now a dinosaur.

• INVESTMENT Need – New employee training uses a giant chunk of your resources. You are already over-investing

and can easily pivot your budget to take advantage of low-cost, high value technology innovations. What could you possibly lose?

– Technology is becoming more and more affordable. Take advantage of the 6.8 billion smart phones worldwide. You already possess the physical devices in the hands of your staff!

The Hotel Landscape – Innovation is Expected

Take a Look at These Real World Examples of How Hotels Like Yours Paid the Price for Sticking with Their Paper Binders

– Case #1: A Leaking Fire Riser – Assessed Damage: $350K

• Water flooded a series of floors for 25 minutes while staff searched for shut off.

• Typing “fire riser 4” into SiteHandbook’s search bar could have provided location, pictures, step-by-step instructions, and even video’s to handle the emergency IMMEDIATELY.

– Case #2: Flooding Irrigation System – Assessed Damage: +$50K

• Water poured out of the ground near the building foundation. No one knew where to find the irrigation shut off valve and wasted 30 minutes trying to decipher the binder.

– Case #3: Training – Assessed Damage: +$100K spent in training manhours

• New team members were required to sit through hours of formal training only to move on to a new job. SiteHandbook’s agility would have allowed the team to train on the job with the confidence of having all the answers on their smart phone.

Case Studies – How Your Old Binder Is Costing You $$$

What Donald Trump Knows – To Do Something About It!

“You can dream great dreams, but

they’ll never amount to much if you can’t

turn them into reality at a

reasonable cost.” Donald Trump, Legendary Hotel Collection Developer Net worth: upwards of $3.9 billion dollars.

Get Your Procedures into the Hands of ALL Your Staff! Stop Fumbling for Answers in a Bulky, Outdated Binder.

SiteHandbook – Why It WORKS!

• The simple “Google-style” search bar is easy to use.

• Key words, tags, notes, and photos are easy to add!

• Zero training required to start using!

Admin Search

New Hotels are Launching SiteHandbook in Only 1 WEEK After Signing up for SiteHandbook!

Next Steps - How to Take Action TODAY!

• Call Tara Howisey at 503-709-1423 and request a 15-20min free consultation call to assess your hotel’s needs and see if SiteHandbook is a good fit.

• Space is limited as we can only concierge several hotel’s onboarding per month. DO NOT WAIT!

• If selected, to work with our team, prepare to devote only one hour of time per week to get your processes uploaded Within the next 7 Days you could be

experiencing all the benefits of going mobile!