silicon valley power rfp for advanced metering and utility infrastructure

Request for Proposal (RFP) for an Advanced Metering and Utility

Communication Infrastructure

July 2009

RFP-SC-SVPAMI-01 City of Santa Clara, Silicon Valley Power

RFP-SC-SVPAMI-01 1 City of Santa Clara, Silicon Valley Power

Table of Contents 1.0 Introduction ........................................................................................................ 3

1.1 Purpose of the RFP ........................................................................................ 3 1.2 Project Objectives and Scope ......................................................................... 3 1.3 City of Santa Clara and SVP Overview ......................................................... 6 1.4 Key Contact ................................................................................................... 7 1.5 Registered Responder Information/ Intent to Bid Form ................................. 7 1.6 Confidentiality ............................................................................................... 8 1.7 Access to RFP amd Responder's Library ....................................................... 8 1.8 Key Action Dates ........................................................................................... 8 1.9 Rights of the City of Santa Clara ................................................................... 9

2.0 General Rules and Procurement Information ............................................... 10 2.1 Questions Pertaining to the RFP .................................................................. 10 2.2 Responder’s Conference .............................................................................. 10 2.3 Modification or Cancellation of the RFP ..................................................... 11 2.4 Proposal Costs .............................................................................................. 11 2.5 Subcontractors .............................................................................................. 11 2.6 Public Records Act ....................................................................................... 12 2.7 Contract Terms and Conditions.................................................................... 13 2.8 Insurance Requirements ............................................................................... 13 2.9 Collusion ...................................................................................................... 13 2.10 Acceptance, Rejection, and/or Disqualification of Proposals .................... 13 2.11 Non-Conforming Proposal ......................................................................... 14 2.12 Gratuities .................................................................................................... 14 2.13 Firms or Persons Not Eligible to Submit a Proposal .................................. 15 2.14 Project Duration ......................................................................................... 15 2.15 Pricing ........................................................................................................ 15 2.16 Demonstration ............................................................................................ 16

3.0 Current Environment ...................................................................................... 17 3.1 Overview ...................................................................................................... 17 3.2 Existing Technical Architecture ................................................................... 18 3.3 Existing Fiber and Wi-Fi Assets .................................................................. 20

4.0 Proposed Solution ............................................................................................ 23 4.1 Goals and Objectives ................................................................................... 23 4.2 Proposed Technical Architecture ................................................................. 23 4.3 Environmental Concerns .............................................................................. 29

5.0 Administrative Requirements ......................................................................... 31 5.1 Company Information .................................................................................. 31 5.2 Staffing ......................................................................................................... 33 5.3 Project Management Approach .................................................................... 35 5.4 General Information ..................................................................................... 45 5.5 City Responsibilities .................................................................................... 45

6.0 System Requirements ....................................................................................... 47 6.1 Mandatory Functional Requirements, 6.2 Optional/Future Functional Requirements, 6.3 Mandatory Technical Requirements, and 6.4 Optional/Future Technical Requirements .................................................... 48 6.5 Operations and Maintenance Requirements ................................................. 51

7.0 Contract ............................................................................................................ 55


8.0 Pricing Instructions.......................................................................................... 56

9.0 Response Format, Submission, and Delivery Instructions ........................... 59 9.1 Overview ...................................................................................................... 59 9.2 Administrative/Technical Proposal Format .................................................. 59 9.3 Price Proposal .............................................................................................. 62 9.4 Proposal Submission and Delivery Instructions ........................................... 63

10.0 Proposal Evaluation ......................................................................................... 65 10.1 Proposal Opening and Content Validation ................................................. 66 10.2 Review of Administrative Requirements ................................................... 66 10.3 Review of System Requirements ............................................................... 67 10.4 Review of Pricing Proposal ........................................................................ 67 10.5 Selection of Responder .............................................................................. 67

11.0 Attachments ...................................................................................................... 68

Attachment A1 – Registered Responder Information/Intent to Bid Form ................ 69

Attachment A2 – Confidentiality Statement ................................................................ 70

Attachment B – List of Subcontractors ........................................................................ 71

Attachment C – Standard Service Agreement ............................................................. 72

Attachment D – Pricing Worksheets ............................................................................ 73

Attachment E – Customer Reference Form ................................................................. 74

Attachment F – Key Personnel Reference Form ......................................................... 75

Attachment G – Responder Information Form ........................................................... 76

Attachment H – Responder Signature Form ............................................................... 77

Attachment I – Certification of Non-Discrimination Form ........................................ 80

Attachment J – SVP VPN Access Policy ...................................................................... 83


1.0 IntroductionThe City of Santa Clara’s (the City) municipally-owned electric utility, Silicon Valley Power (SVP), is seeking to implement an Advanced Metering Infrastructure (AMI) Solution, including a Meter Data Management System (MDMS) and a broadband Utility Communication Infrastructure (UCI), to serve as a foundation for its SVP Meter Connect Program and enable other City benefits.

The City intends to its existing utility communication and IT infrastructure(s) to create a working smart grid as it is conceived today, and to build a strong, flexible and scalable foundation for the smart grid of the future. At the same time, the City seeks a multifunctional communication system to support a fast-growing demand for remote and mobile, wireless IP-based, narrow band and broadband applications for a diverse group of City departments (i.e., Water and Sewer, Police, Fire, Public Works, Parks and Recreation).

The City will be procuring and implementing this technology and its associated production applications as part of a series of separate Request for Proposals (RFPs) including:

� MDMS Solution RFP – This RFP process is now closed. Siemens was selected to implement eMeter’s MDMS solution called EnergyIP. The City anticipates contract execution in August 2009, with implementation beginning in the 4th quarter of 2009.

� AMI Solution RFP – This is the first step in procuring a production AMI Solution as described in this RFP.

The City may issue subsequent RFPs to support an incremental approach to expanding the AMI Solution until the entire jurisdiction is built-out and automated. However, at the City’s option, based on the success of the initial implementation, we may choose to amend the contract resulting from this RFP to include this full build-out.

1.1 Purpose of the RFP

The goal of this RFP is to procure and implement the first step in a full rollout of a production AMI Solution. The AMI Solution seeks not only to replace existing reading methods and systems, but to also bring robust, end-to-end IP-based connectivity to stationary and mobile devices throughout the entire Santa Clara area.

1.2 Project Objectives and Scope The high-level project objectives are as follows:


� Gather, communicate, process, analyze, store, and manage utility meter data

� Provide advanced metering functions for large commercial and industrial customers

� Provide advanced analytical functions to realize and maximize the return of AMI investments, including improvements in customer service, operational effectiveness, energy efficiencies, and performance of department transmission and distribution (T&D) assets, etc.

� Establish an outdoor, wireless, IP-based communication infrastructure to support smart grid and other City applications.

The project scope will consist of:

� AMI Head-End application software and related services (the City will provide the hardware, operating system, and database software); the application software will need to immediately be able to support the numbers of meters, devices, etc. as identified in RFP Section 6.1.0

� Network that would initially provide the ability to connect to various IP-based endpoints including 5,170 electric meters and 528 water meters (these numbers include replacing specific electric meters currently connected via telephone to MV-90 and the water meters associated with those customer accounts; the totals also include ); the network will need to be capable of expanding to support the numbers of meters, devices, etc. as identified in RFP Section 6.1.0

� Meters, including the 5,170 electric meters identified above, plus 14 spares (5,184 total) and the 528 water meters as identified above, plus 12 spares (540 total) – please see RFP Section 6.1.0 for specific types and quantities

� Project Plan and Project Schedule

� AMI Solution Implementation – Phase 1 estimated at one (1) year, including:

� Implementation Plan

� System and network documentation

� System and network installation

� Lab Proof of Concept – to include set up and testing of electric and water meters under various scripts to test end-to-end functionality on all specified head-end system, communication system and meter-based functions.

� Field Proof of Concept – to include 500 electric meters (30 of which would be industrial meters) and 50 water meters (the type and location of these to be identified by the City); this shall include testing from end-to-end on all specified Head-End System (HES), communication system and meter-based functions

� Final Roll-out of the remaining electric meters (4,770) and water meters (478)


� Final Testing - this shall include testing from end-to-end of all specified HES, communication system and meter-based functions including volumetric and other performance attributes

� User/training documentation

� User training

� Electric and Water Meter Recycling Plan

� Project Management support

� As part of the implementation, the entire system must operate successfully and meet all performance requirements for a period of three (3) months before the implementation will be considered complete

� Operations and Maintenance – Phase 2 support estimated at two (2) years, including:

� Software licensing (includes application and any required third-party software)

� Three (3) month comprehensive warranty of the AMI Solution including meeting minimum performance requirements from the time the solution is fully implemented

� Software maintenance and upgrades (includes application and any required third-party software)

� Software changes required due to operating system software patches

� System operations support

� Network operations and monitoring support

� Network hardware upgrades and maintenance

� Help Desk support

� Replacement of faulty meters

� Achievement of defined service levels

� On-Site support as necessary

� Project Management Operations support

� AMI Solution turnover/transition, including additional training as necessary (to be directed by a Responder-developed and City-approved Turnover/Transition Plan)

The City’s goal is to select a comprehensive solution that will enable Santa Clara to meet the business needs of both their internal and external customers (City employees and citizens).


1.3 City of Santa Clara and SVP Overview

The City of Santa Clara is located in the County of Santa Clara, California, and is approximately 45 miles southeast of San Francisco and three miles west of downtown San Jose. Santa Clara was incorporated in 1852 as a charter city and currently has a population of approximately 120,000.

The City is currently organized into 15 departments consisting of the City Manager’s Office, City Clerk, City Attorney, Information Technology, Human Resources, Finance, Police, Fire, Electric Utility (Silicon Valley Power), Water and Sewer Utilities, Public Works and Engineering, Street Maintenance and Automotive Services, Parks and Recreation, Planning and Inspection, and Library. The City departments are described at www.santaclaraca.gov.

This RFP is sponsored by the City’s municipal electric utility - Silicon Valley Power (SVP). The name Silicon Valley Power came into being in March 1998. The name change was in recognition of the vital role the utility plays in serving a growing community, as well as powering some of the world's largest high-tech, bio-tech, and info-tech companies, and has a vibrant start-up community.

SVP’s mission is to be a progressive, service-oriented utility offering reliable, competitively priced services for the benefit of the City of Santa Clara and its customers. As the City of Santa Clara looks toward the future, SVP is preparing for a new world in which electric utilities are at the center of environmental and energy issues and innovations, including plug-in electric vehicles that talk to the grid, a proliferation of customer-based onsite generation, appliances that monitor their own electric usage to maximize cost efficiency, etc. SVP prides itself on working with its customers to enhance the value they receive from municipal ownership of their not-for-profit electric utility. Additional information regarding SVP can be found at www.siliconvalleypower.com.

Other City project stakeholders and their roles associated with this procurement are as follows:

1. Customer Service - customers call Customer Service to start or stop service, report service issues, make billing inquiries, make payments, obtain bill payment information, make general inquiries, make complaints, and check on account status.

2. Finance and Billing - manages, administers, and maintains on-line computerized systems for Utility Billing (the Harris Public Utility Billing System (PUBS); generates monthly utility bills for all City of Santa Clara residential, commercial, and industrial customers; and investigates researches, prepares findings, and works with customers to resolve their concerns, complaints, and/or suggestions.

3. Electric Metering - manages field and office personnel who provide customer assistance regarding utilities (electric, water, sewer, refuse, etc.); support meter reading and utility field services.


4. Distribution Operations and Engineering – manages an effective generation and distribution operation on behalf of its customers. The primary goal of this operation is reliability in terms of power availability and power quality. Initiatives to enhance distribution capabilities include the Operating and Planning Technology Project (O&PT) and iPower. There may be an opportunity to support these initiatives through the AMI/UCI strategy by providing near-real time, interval-based usage data from all customers and improved communications facilities.

5. Information Technology – there are two data centers involved – the SVP Data Center and the City Data Center. The City’s IT Department is a stakeholder in that the Harris PUBS is housed in the City’s data center.

6. Water – the AMI solution will initially need to support 528 water meters. The remaining 26,472 AMI-enabled water meters may be included in separate procurement(s) directly with the Water Department.

1.4 Key Contact

The Key Contact for this RFP is:

Joe Blackwell AMI Project Coordinator City of Santa Clara Silicon Valley Power 1601 Civic Center Drive Santa Clara, CA 95050 Email: [email protected]

1.5 Registered Responder Information/ Intent to Bid Form

All Responders must submit a completed Registered Responder Information/Intent to Bid Form by the date identified in Section 1.8 – Key Action Dates. This form is included in the RFP as Attachment A1. This form will signify a Responder’s intent to submit a bid. Also, Responders that complete and submit this form will receive copies of all RFP addenda (if any) and all questions submitted by Responders with the corresponding SVP responses. Failure to do so and resulting non-receipt of information regarding addenda and/or RFP questions and answers shall be the sole responsibility of the Responder. Responders should email this form to the Key Contact identified in RFP Section 1.4.


1.6 Confidentiality

Through the course of the procurement, Responders may become privy to sensitive, proprietary, and/or confidential information pertaining to City systems, operations, etc. As such, all Responders must also submit a completed Confidentiality Statement. This statement is included in the RFP as Attachment A2. Responders must submit (email) this statement with RFP Attachment A1 as described above.

1.7 Access to RFP and Responder’s Library The City will make the RFP and all related attachments available to the public via the following website: http://datapark.svpower.com/amirfp.

In addition, the City will make additional project related documents available via a Responder’s Library. Access to this library will be provided only to those Responder’s who submit a Registered Responder Information/Intent to Bid Form and a Confidentiality Statement. Once the Key Contact identified in Section 1.4 above receives these documents, the City will email each Responder a user ID, Responders Library website address, and a telephone number to call to receive a password. Once each Responder has a user ID and password, they will be able to access the Responder’s Library website.

Responders will be notified of any additions to the public site or Responder’s Library via an email notification.

1.8 Key Action Dates

The following table identifies the Key Action Dates pertaining to this procurement and the resulting implementation.

Activity DateIssue RFP 7/21/09 Registered Responder Information/Intent to Bid Form and Confidentiality Statement Due

8/7/09 (5:00 p.m. PT)

Responder’s Conference 8/19/09 (1:00 p.m. PT) Deadline for Final Responder Questions to the City 8/28/09 (5:00 p.m. PT) City’s Responses to Responder Questions Sent 9/4/09 Proposals Due 9/24/09 (5:00 p.m. PT) Contract Execution (targeted) 12/1/09

All Key Action Dates are subject to change. The City will notify registered Responders of any changes in the Key Action Dates via RFP addenda.


1.9 Rights of the City of Santa Clara

This RFP does not commit the City to enter into a contract, nor does it obligate the City to pay for any costs incurred in preparation and submission of proposals or in anticipation of a contract. The City reserves the right to:

� Make the selection based on its sole discretion

� Reject any and all proposals

� Issue subsequent Requests for Proposals

� Postpone opening proposals if necessary for any reason

� Remedy errors in the Request for Proposal process

� Approve or disapprove the use of particular Subcontractors

� Negotiate with any, all, or none of the Responders

� Accept other than the lowest offer

� Waive informalities and irregularities in the proposals

� Enter into an agreement with another Responder in the event the originally selected Responder defaults or fails to execute an agreement with the City

An agreement shall not be binding or valid with the City unless and until it is reviewed and approved by the City Attorney’s Office, approved by the City Council, if so required, and executed by authorized representatives of the City and of the Responder.


2.0 General Rules and Procurement Information

This section of the RFP details the procedures that the City has established for managing and directing the RFP process. The purpose of these procedures is to ensure that the City receives proposals that are the result of an open, competitive process, and to ensure that Responders receive fair and equitable treatment in the solicitation, receipt, and review of their proposals.

2.1 Questions Pertaining to the RFP

Responders requiring clarification of the intent or content of this RFP or on procedural matters regarding the competitive proposal process may request clarification by submitting questions to the Key Contact listed in Section 1.4. To ensure a response, questions must be submitted in writing, via e-mail by the scheduled date identified in Section 1.8 – Key Action Dates. Written question and answer sets will be provided to all Responders without identifying the submitters.

The City shall not be responsible for nor be bound by any oral instructions, interpretations or explanations issued by the City or its representatives. Questions received after the date and time stated above will not be accepted.

A Responder who desires clarification or further information on the content of the RFP, but whose questions relate to the proprietary aspect of that Responder’s proposal and which, if disclosed to other Responders, would expose that Responder’s proposal, may mark such questions “CONFIDENTIAL” and submit them in the same manner as above no later than the scheduled date specified in Section 1.8 to ensure a response. The Responder must explain why such questions are sensitive in nature. If the City concurs that the disclosure of the question or answer would expose the proprietary nature of the proposal, the question will be answered and both the question and answer will be kept in confidence. If the City does not concur with the proprietary aspect of the question, the question will not be answered in this manner and the Responder will be so notified.

2.2 Responder’s Conference

The City will hold a Responder’s Conference, during which Responders will be afforded the opportunity to meet with City staff and discuss the content of the RFP and the procurement process. Details pertaining to the conference are as follows:


Date: 8/19/09 Time: 1:00 p.m. to 4:00 p.m. Location: Santa Clara City Council Chambers Address: 1500 Warburton Avenue Santa Clara, CA 95050

While Responders will be able to ask questions at the conference, the City encourages responders to submit their questions (which must be done in accordance with RFP Section 2.1) prior to the conference. For any questions submitted prior to the conference, the City will develop written answers and make every attempt to have them available at the conference. The Q&A’s will be assembled so as to not divulge the source of the query.

While attendance at the conference is not mandatory, Responders are encouraged to attend. If questions asked at the conference cannot be adequately answered during the discussion, the City will table those questions and provide answers to them in written form following the conference. This Q&A set will capture all questions and answers discussed during the conference (whether the answers were provided at the conference or not), as well as answers to questions submitted in writing to which the City could not respond to prior to the conference, and questions received after the conference. This Q&A set will be emailed to all Responders who attended the conference by the date indicated in the Key Action Dates.

2.3 Modification or Cancellation of the RFP

The City reserves the right to modify or cancel the RFP in whole, or in part, at any time.

The City may modify the RFP prior to the date that proposals are due by issuance of an addendum (or addenda). Addenda will be numbered consecutively. Responders will be given the opportunity to ask questions pertaining specifically to each addendum by following the question submission process detailed in RFP Section 2.1, but must do so within five (5) working days of the release of the addendum.

2.4 Proposal Costs

The City will provide no reimbursement of any kind to Responders for any costs incurred in responding to this RFP.

2.5 Subcontractors

Responders may utilize Subcontractors as part of their solution. If Responders plan to utilize Subcontractors, Responders must identify the Subcontractors and summarize their


scope of work on RFP Attachment B – List of Subcontractors, and include this list in their proposal as described in RFP Section 9.0.

In addition, throughout the Responder’s proposal, specifically in their responses to the Administrative and Technical Requirements, Responders must identify any tasks and/or deliverables to be completed by Subcontractors and describe their roles in accordance with the requirements.

2.6 Public Records Act

Respondents should familiarize themselves with the provisions of the California Public Records Act (Cal. Gov. Code § 6250 et seq.).

In no event shall the City of Santa Clara, or any of its agents, representatives, consultants, directors, officers or employees be liable to a Responder or Responder’s team member for the disclosure of all or a portion of a Respondent’s proposal submitted under this RFP.

Responses to this RFP become the exclusive property of the City. At such time the City recommends a Responder to the City Council, all proposals received in response to this RFP become a matter of public record and shall be regarded as public records, with the exception of those elements in each proposal which are defined by the Responder as business or trade secrets and plainly marked as "Confidential," “Trade Secret," or "Proprietary."

The City shall not in any way be liable or responsible for the disclosure of any such proposal or portions thereof, if they are not plainly marked as "Confidential," Trade Secret," or "Proprietary" or if disclosure is required under the Public Records Act. Any proposal which contains language purporting to render all or significant portions of the proposal "Confidential," "Trade Secret," or "Proprietary," may be regarded as nonresponsive.

Although the California Public Records Act recognizes that certain confidential trade secret information may be protected from disclosure, the City of Santa Clara may not be in a position to establish that the information a Responder submits is a trade secret. If the City of Santa Clara receives a request for public disclosure of all or any portion of a Responder’s proposal that the submitting firm has designated as a trade secret, proprietary information, or other confidential information exempted from disclosure, the City of Santa Clara will use reasonable efforts to notify the applicable Responder of the request and give such respondent an opportunity to assert, in writing and at its sole expense, a claimed exception under the California Public Records Act or other applicable law within the time period specified in the notice issued by the City of Santa Clara and allowed under the California Public Records Act.


2.7 Contract Terms and Conditions

Submitting a proposal in response to this RFP constitutes acknowledgement and acceptance of all requirements, terms and conditions set forth in the RFP (minus any exceptions, if any, taken by Responders), which includes all contract requirements as discussed in RFP Section 7.0 and Attachment C – Standard Service Agreement.

2.8 Insurance Requirements

The selected Responders, at the Responder’s sole cost and expense and for the full term of the agreement or any extension thereof, shall obtain and maintain, at a minimum, all of the insurance requirements outlined in Attachment C.

All policies, endorsements, certificates and/or binders shall be subject to the approval of the City of Santa Clara as to form and content. The selected Responder agrees to provide the City with a copy of said policies, certificates and/or endorsement upon award of contract through the City’s insurance database.

2.9 Collusion

By submitting a proposal, each Responder represents and warrants that its proposal is genuine and made in the interest of or on behalf of any person not named therein, that the Responder has not directly induced or solicited any other person to submit a sham proposal or any other person to refrain from submitting a proposal, and that the Responder has not in any manner sought collusion to secure any improper advantage over any other person submitting a proposal.

2.10 Acceptance, Rejection, and/or Disqualification of Proposals

The City reserves the right to award an agreement to the Responder whose proposal most closely satisfies the needs of the City and is deemed to be most advantageous to the City.

The City reserves the right to accept or reject any proposal. The City also reserves the right to waive any minor informality or irregularity in any proposal.

In the City's sole discretion, the City may:


� Enter into negotiations with any or all of the Responders

� Interview one or more Responders regarding specific areas of their proposals, as part of the evaluation process

� Take other action that the City deems appropriate including rejecting all proposals

The City reserves the right to reject any proposal where:

� Any of the RFP forms are left blank or are materially altered; or

� Any document or item necessary to the proposal is incomplete, improperly executed, indefinite, ambiguous, or is missing.

Additionally, factors such as, but not limited to the following may also disqualify a Responder without further consideration:

� Evidence of collusion among Responders

� Any attempt to improperly influence any member of the Evaluation Team

� Responder's default under any type of agreement which resulted in the termination of that agreement

� Responder’s default under any previous agreement with the City

� Existence of any unresolved litigation between Responder and the City

� Evidence of incorrect information submitted as part of Responder’s proposal

� Evidence of Responder’s inability to successfully complete the responsibilities and obligations contained in the RFP, and as detailed in Responder’s proposal

2.11 Non-Conforming Proposal

A proposal shall be prepared and submitted in accordance with the provisions of these RFP instructions and specifications. Any alteration, omission, addition, variance, or limitation of, from or to a proposal may be sufficient grounds for non-acceptance of the proposal, at the sole discretion of the City.

2.12 Gratuities

No person shall offer, give or agree to give any City employee any gratuity, discount or offer of employment in connection with the award of contract by the City. No City employee shall solicit, demand, accept or agree to accept from any other person a gratuity, discount or offer of employment in connection with a City contract.


2.13 Firms or Persons Not Eligible to Submit a Proposal

In order to avoid any conflict of interest or perception of a conflict of interest, Responder(s) selected to provide professional services under this RFP will be subject to the following requirements:

� The consultant or other entity who works on the procurement will be precluded from submitting proposals or bids as a prime Responder or Subcontractor.

� The consultant or any other entity who participated in the procurement shall not have a financial, ownership or other interest in any potential Responder.

2.14 Project Duration

The project begin work date is currently estimated for 12/1/09. The Implementation Phase will last approximately one (1) year, and includes the system operating for three (3) months or three billing cycles. The Operations and Maintenance Phase will last approximately two (2) years, including a three (3) month comprehensive warranty. These durations are estimates. The City reserves the right to make changes to these durations as necessary. The City will work with the selected Responder to finalize dates and durations during contract negotiations.

2.15 Pricing

Responders must submit pricing according to: 1) the instructions in RFP Section 8.0; 2) the format identified in RFP Section 9.3; and 3) within the sheets provided in Attachment D – Price Worksheets.

NOTE: The total of the Implementation Phase plus the Operations and Maintenance Phase will constitute a “not-to-exceed” price. Please note that the City’s goal is to provide the best service possible and that cost will be only one of the factors considered in the evaluation of the proposals.


2.16 Demonstration

This procurement may require a Demonstration of a Responder’s solution. The purpose of the Demonstration is to verify the claims made in the Responder’s proposal, corroborate the evaluation of the proposal, and confirm that the hardware and software are actually in operation. The Responder must make all arrangements for demonstration at no cost to the City. The Responder will determine the location of the demonstration; however, its performance within California is preferred and will be attended at the City’s expense. Demonstrations outside California will be attended only if the Responder agrees to reimburse the City for travel and per diem expenses.

Proposals may not be altered or enhanced during the demonstration. The City reserves the right to determine whether or not a demonstration has been successfully passed.


3.0 Current Environment In this section, we describe the current environment, including an overview of the meter data collection and billing process, and the technical architecture utilized to support this process.

3.1 Overview SVP’s electric utility infrastructure consists of 450 circuit miles of a 12kV radial distribution system. The system is 60% underground and 40% overhead, and includes a number of customer distribution transformers. There are 24 substations and approximately 10,000 utility poles and 8,000 street light poles in the City of Santa Clara. Although the majority of poles are owned and maintained by the City, some are jointly owned by the county or other carriers.

Today, there are 51,000 electric and 27,000 water meters located in the City. Most residential and commercial electric meters are read via a walk-by process involving the monthly visitation and inspection of every meter to obtain consumption data. Approximately 6,000 of the 51,000 electric meters and 200 of the 27,000 water meters are radio-based residential meters.

The City’s Municipal Services Department is responsible for all utility billing. Municipal Services employs a staff of meter readers to conduct the walk-by meter reading process. Once collected, the readings are entered in the Harris Public Utility Billing System (PUBS) and invoices are generated from the consumption data based upon a council approved rate structure. Currently, customer invoice services are outsourced to Regulus Group, LLC and cash receipts processing is outsourced to San Jose Water Company.

The maps on the following pages illustrate the electric and water meters (by density) that are included in this project. Additionally, the maps illustrate SVP’s total service area.

LAFAYETTE ST

LAWR

ENC

E EXPY

CENTRAL EXPY

SAN

TO

MA

S EX

PY

EL CAMINO REAL

HOMESTEAD RD

SCO

TT B

LVD

KIFER RD

TASMAN DR

MONROE ST

BENTON ST

KIE

LY B

LVD

POM

ERO

Y AV

E

BO

WER

S AV

EG

REA

T

BELLOMY ST

MONTAGUE EXPY

MARKET ST

DE

LA C

RU

Z B

LVD

PARK A

WASHING

TON ST

MISSION COLLEGE BLVD

TRIMBLE RD

US HWY 101

LAW

REN

CE

EXPY

CENTRAL EXPY

SAN

TOM

AS EXPY

LAFAYETTE ST

LAWR

ENC

E EXPY

CENTRAL EXPY

SAN

TO

MA

S EX

PY

EL CAMINO REAL

HOMESTEAD RD

SCO

TT B

LVD

KIFER RD

TASMAN DR

MONROE ST

BENTON ST

KIE

LY B

LVD

POM

ERO

Y AV

E

BO

WER

S AV

EG

REA

T A

MER

ICA

PKW

Y

BELLOMY ST

MONTAGUE EXPY

MARKET ST

DE

LA C

RU

Z B

LVD

PARK AVE

MOUNTAIN VI

WASHING

TON ST

MISSION COLLEGE BLVD

TRIMBLE RD

US HWY 101

LAW

REN

CE

EXPY

CENTRAL EXPY

SAN

TOM

AS EXPY


3.2 Existing Technical Architecture

The following diagram illustrates what the meter reading and billing process will look like after the implementation of the Meter Data Management System (MDMS), which is scheduled to begin on 9/1/09 and be completed by 6/1/10. Following the diagram, we define all the components within it.

Meter Reading and Billing Process Technical Architecture (following the procurement of the MDMS)

Meter Data Management System

(MDMS)

Database

SVP Data

Center

Test & ControlWorkstation

Itron MV-RS Handhelds

Large Industrial Electric Meters

Electric Meters

Itron MV-RS

DataCollector

Water Meters

HarrisPUBS

City Data Center

Itron MV-90Data Collector

FinanceDepartment

Public Switched Telephone Network

(PSTN) Lines


Electric Meters

Of the 51,000 electric meters, approximately 300 industrial meters are capable of being read via remote, telephony-based interrogation systems for interval consumption and demand measurement. Approximately 6,000 residential meters are capable of short-distance, walk-by radio-based interrogation for consumption measurement.

Water Meters

All of the existing 27,000 water meters are read manually, with the exception of approximately 200 radio walk-by enabled meters. The MDMS will support water meter reads, associated data, and provisioning.

Itron MV-90 Data Collector

Large industrial electric meters are connected to the MV-90 Data Collector through Public Switched Telephone Network (PSTN) Lines. Initially, the MDMS will interface with the Itron MV-90 Data Collector. When the AMI Solution is fully deployed throughout the entire city, a communications platform will replace the Itron MV-90 Data Collector. That platform will allow the MDMS to poll the large industrial electric meters directly.

Itron MV-RS Data Collector

The Itron MV-RS Data Collector is a Windows-based system housed in the City’s Finance Department. The MV-RS application provides an interface to the MV-RS handhelds and administers meter reading routes and the collection of daily meter reads for electric and water accounts. The MV-RS Data Collector communicates with the MV-RS handhelds when the units are inserted in cradles connected to the data collector. The MV-RS Data Collector interfaces with the Harris Public Utility Billing System (PUBS) via a custom, file transfer interface that delivers meter reading route detail and daily meter reads which the PUBS uses to generate customer invoices. The existing data from the MV-RS data collector will be migrated to the MDMS. After full MDMS implementation, the MV-RS Data Collector will continue to operate to support the use of the Itron MV-RS Handhelds. The City anticipates that the MV-RS Data Collector and the MV-RS Handhelds will be retired upon roll-out of the complete AMI solution.


The Itron MV-RS Handhelds are carried by the meter reading staff employed by the City and are used to collect all water and electric meter reads. The MV-RS handhelds are equipped to automatically read electric and water meters that utilize radio transmitters known as ERT’s. Additionally, the MV-RS handhelds can accept meter reads that are manually input by the meter reading staff based upon visual inspection of the meters. The MV-RS handhelds communicate with the MV-RS Data Collector when the units are inserted into cradle devices connected to the data collector. Once inserted into the cradles, the meter reads, whether manually or automatically collected, are uploaded to the MV-RS Data Collector and meter reading route information is downloaded for


subsequent action by the meter reading staff. As mentioned above, the MV-RS Data Collector will continue to operate to support the use of the Itron MV-RS Handhelds. The City anticipates that the MV-RS Data Collector and the MV-RS Handhelds will be retired upon roll-out of the complete AMI solution.

Meter Data Management System (MDMS)

The MDMS (eMeter’s EnergyIP) will collect and store meter data. The MDMS will act as the core part of the system and will be the central repository for all meter related data. Interfaces to other systems should be based upon open standards and common data models. The MDMS will be housed in the SVP Data Center.

MDMS Database

The MDMS Database (Oracle) will process, archive and reroute large volumes of operational data. This database will manage the large number of meter event data and play a significant role in supporting metering reports, customer service activities, and outage management. The MDMS Database will also be used by analytical applications, data mining, decision support, and other user queries. The MDMS Database will be housed in the SVP Data Center.

MDMS Test and Control Workstation

The MDMS Test and Control Workstation will be housed in the SVP Data Center. This workstation will be provided by SVP.

Harris PUBS

The Harris PUBS is located within the City’s Data Center. The PUBS interfaces with the Itron MV-90 via a CMEP interface, and with the Itron MV-RS, located in the City’s Finance Department via a custom interface. The Finance Department’s Municipal Services Division Customer Service staff is responsible for handling all utility billing. Staff deal with customer calls either directly, by phone, or through a web portal. Customer Service is responsible for adding new customers; adding, changing, or terminating services; handle billing inquiries; and troubleshooting problems (i.e. no power). Customer Service must be able to perform a number of functions including obtain instantaneous meter reads, access Customer usage profile, usage by time-of-day, season, identify what causes high bill, enter customer preference for meter read/bill due date flexibility, request remote meter connect/disconnect, perform meter health checks, and check for unauthorized usage.

3.3 Existing Fiber and Wi-Fi Assets

In this section, the City provides Respondents with an overview of the City’s existing fiber and Wi-Fi assets. Responders may utilize these fiber and/or the Wi-Fi assets as part of their solution.


3.3.1 Fiber Backbone

SVP has fiber backbone deployed throughout its service territory. It connects all substations with operation centers. Currently, 28 substations serving 106 distribution feeders are connected with two additional substations in design. There are 144 fibers in each fiber ring. Traffic is provisioned over an OC-3 fiber ring currently, but it is being upgraded to OC-48. SVP has deployed the GE JungleMux Ethernet over fiber to support SCADA data. Currently SVP keeps track of how much fiber is lit, and leases out dark fiber to companies located in Santa Clara. Bandwidth utilization is estimated by application demand. The GE JungleMux does not support traffic management.

SVP will make the document “SVP Fiber Optic Backbone Route” available via a Responder’s Library for those Responders who submit Appendix A1 - Registered Responder Information/Intent to Bid Form and Appendix A2 – Confidentiality Statement.

3.3.2 Wi-Fi Network

In August of 2008, Silicon Valley Power (SVP) purchased a privately held wireless network. The network is in service today and SVP continues to make ongoing performance improvements to the network resulting in a high quality, consistent performing and highly available Metro Wi-Fi network. In the remainder of this section, we provide additional information pertaining to this network.

3.3.2.1 Network Design, Capacity and Availability

� The network is inter-connected to the core SVP utility network via SVP fiber, which injects 1 GbE of capacity into the network over the SVP fiber backbone.

� The network is managed by eleven 5.8 GHz Mesh Gateways each capable of delivering 12-15 Mbps of data communications to its components within the mesh network.

� The total aggregate capacity of the mesh network is 130-165 Mbps, which serves the 215 mesh radios with an average planned throughput capacity of a minimum of 600 Kbps per Access Point if all radios operate at full capacity simultaneously.

� 175 of the 215 mesh radios are capable of delivering 1-2 Mbps peak, 40 are capable of delivering 500 Kbps to 999 Kbps and 5 are sub-500 Kbps. The low performers are in a performance improvement program which will soon result in all radios being capable of delivering a minimum of 500 Kbps throughput performance.

� Network Availability is ranging between 99%-99.5% and is expected to improve to three nines availability, 99.9% or higher, as additional Mesh Gateway radios are installed and additional capacity is injected into the network.

� The Mesh Radios are mounted on City of Santa Clara street light poles or utility poles with street lights. Power for the network is delivered from the street light photo cell and the mesh is not on battery back-up for continuous power.


3.3.2.2 Mesh Network Summary

� All mesh radios contain dual radio architecture which utilizes the 5.8 GHz (802.11a) layer for backhaul communications between the radios and 2.4 GHz radios for the access or client layer.

� The 2.4 coverage is expected to range from 500-1,000 feet or more with line of sight to the radio. The output power, sensitivity and antenna gain of the 2.4 radios along with line of sight and vegetation will all impact the range of the 2.4 mesh clients capabilities for connecting with the pole mounted 2.4 GHz.

� The mesh network delivers a combination of single or multi SSID functionality and could be upgraded to all multi SSID functionality for the AMI implementation.

� As this is a legacy network, there is no plug and play Ethernet input functionality for external devices such as collectors or other meter management. All connectivity is currently only through the 2.4 GHz access layer.

� A small 5.8 GHz repeater can be mounted with an AMI collection device to provide Ethernet connectivity for the collector thereby resolving the lack of Ethernet for direct connections into the 5.8 GHz layer legacy network.

3.3.2.3 Coverage

� The network covers 7.4 square miles of the 18.3 square miles in Santa Clara, which is approximately 40% of the city.

� The network is estimated to cover 30,000 of the 43,000 residential meters (70%), 3,000 of the 6,000 commercial meters, (60%) and 25 of the 1,800 industrial meters (1%) in Santa Clara. SVP will make the documents “Metro Wi-Fi Density Map” and “Metro Wi-fi Access Point Data Sheet” available via a Responder’s Library for those Responders who submit Appendix A1 - Registered Responder Information/Intent to Bid Form and Appendix A2 – Confidentiality Statement.


4.0 Proposed Solution In this section, the City addresses the proposed solution in relation to goals and objectives, proposed technical architecture, and environmental concerns.

4.1 Goals and Objectives

Silicon Valley Power has constructed a set of strategic drivers for indentifying the economic justification and benefits for the AMI and UCI project. These include:

� Operational Efficiencies: lower operating costs over a range of activities including meter reading, distribution system maintenance, and outage management

� Revenue Protection: reduced high usage from illegal activities, improved meter accuracy, reduced lost revenue related to move-in/move-out, and reduced meter reading errors.

� Customer Service Improvements: increased billing accuracy for both electric and water meters, more up-to-date and informative bills and customer calls, and increased information on consumption available to customers. This will result in reduced operational costs to manage customer relationships and billing.

� Environmental and Social Benefits: predominantly related to conservation, energy efficiency, reduced greenhouse gas emissions, and improved safety for SVP field personnel.

� Improved customer satisfaction with City SVP utility related services.

� Enhanced power system engineering and operations based upon access to system data.

4.2 Proposed Technical Architecture

In this section, SVP describes the proposed, future AMI technical architecture. This discussion is organized as follows:

� Future View and Components in the MDMS Solution

� Proposed View and Components in the AMI Solution

� Proposed AMI/MDMS Solution


4.2.1 Future View and Components in the MDMS Solution

To illustrate the future view of the MDMS solution, we took the diagram from RFP Page 18 and added the future interfaces for illustrative purposes only. Following the diagram, we define the components that were added (to be added) in the future.


(MDMS)

Database

SVP Data

Center

Test & ControlWorkstation

OnlinePresentment

GIS

Work Management System

PI Historian

Future Systems



Electric Meters

Itron MV-RSData

Collector

EnterpriseService

Bus

WaterMeters

Other Existing Systems

FutureInterfaces

(dashed lines)

OutageManagement System

Asset ManagementSystem

Harris PUBS

City Data Center

Itron MV-90Data Collector

FinanceDepartment

Firewall

= Internal SVPSystems

Public Switched Telephone Network

(PSTN) Lines


Enterprise Service Bus

The Enterprise Service Bus will provide an open network messaging approach that uses a common method to expose sources of information across many applications. Data requestors and users will access data using the same method, and this will prevent the need to build customized point-to-point interfaces whenever an application is changed/added. The Enterprise Service Bus will be housed in the SVP Data Center.

Potential Future Interfaces to Existing Systems

� GIS - Currently, the City utilizes GIS (ESRI) capabilities within several departments. At present, these interests are not coordinated and no central GIS facility exists. SVP recognizes the value of GIS in leveraging the benefits of an AMI/UCI infrastructure for benefits such as outage management and asset control. The likelihood of a coordinated GIS initiative to fully realize these benefits for Santa Clara is uncertain, but must be supported in the future.

� PI Historian - The OSISoft PI Historian is a utility data storage application that provides SVP with access to real-time or historical role-based data.

Potential Future Interfaces to Future Systems

� Online Bill Presentment - Online presentment is the facility by which electric utility customers view their usage information via web-based services. This online facility may be housed and administered using systems owned by the electric utility, or outsourced to a third party services provider.

� Outage Management System - The Outage Management System will receive the Electric Meters last breath message and initiate automated City response(s)/action(s). It is anticipated the Outage Management System will be able to message other systems such as IVR, web sites, and E-Mail groups with programmed and ad-hoc outage information and alerts. The Outage Management System will coordinate what type of messages to produce based on the number/location of meters being affected (i.e. a single event, transformer event, loop event, campus event, City wide event, etc.).

� Work Management System- Work Management is responsible for assigning, dispatching field crews to perform assessments, installations, maintenance, and repair of the electrical system to support delivery of electricity to customers. This system must interface with engineering planning, distribution/grid operations, and customer service.

� Asset Management System – The Asset Management System will need to coordinate with the MDMA as to the meter non-power data such as type of meter, meter characteristics, location, date of service, and other values. Currently two systems exist that are manually updated (no automated interface exist at this time).


4.2.2 Proposed View and Components in the AMI Solution

The following diagram illustrates the proposed view of the AMI Solution. Following the diagram, we define all the components within this solution.

Home Area Network (HAN)

AMI Head-EndSystem(HES)

Backhaulor Wide

AreaNetwork(WAN)

FanCollector(Radio-Based)

Electric Meters

DistributionMeters, Grid Sensors,

and Controllers

WaterMeters


SVP Data

Center

Field Area Network (FAN) - IP-based Wireless Network

Future Network

Other IP-Based

Devices

Plug-In Hybrid Electric Vehicle (PHEV)

Mobile Workforce


Electric Meters

In the AMI Solution, the electric meters will be enabled to serve as a premise gateway between the utility, customer site, and customer’s load controllers over a Home Area Network (HAN) – note that the HAN is part of the future solution. In addition, the 300 MV-90 meters will be replaced.

Water Meters

The solution will need to support water meter reads, associated data, and provisioning. Any water meters associated with the 300 MV-90 electric meter accounts will be replaced as part of this solution.

Distribution Meters, Grid Sensors, and Controllers

The distribution meters, grid sensors, and controllers will be placed on feeders, circuits, and branches to gather real-time operational data and the health and performance of the distribution circuits. For advanced distribution automation activities, these devices can act as capacitor bank controllers, voltage regulators, and/or remote circuit switches.

Field Area Network (FAN)

The FAN is expected to be implemented as a wireless, IP-based network.

FAN Controller

The FAN Controller (radio-based collectors) will manage communications over the FAN to the electric meters; distribution meters, grid sensors, and controllers; and eventually to the HAN. Each collector will support a portion of the utility service territory, and as such, multiple collectors will be required to communicate to all field devices across the entire utility service territory.

Backhaul or Wide Area Network (WAN)

The Backhaul or WAN will provide data connectivity across the utility service area. This network must provide adequate bandwidth to support all existing and forecasted devices, employ redundancy, and have a very high availability. Today, there is a significant amount of existing fiber optic communications infrastructure interconnecting SVP distribution facilities within the City. As mentioned in RFP Section 3.3, the Backhaul Network may make use of the City’s existing core network, which includes fiber optic and Wi-Fi components.

Other IP-Based Devices

These may be any form of wireless, IP-based device used by the general public or City staff to perform a variety of value added functions. Examples include mobile computers, mobile communication devices, and personal digital assistants.


Mobile Workforce

The mobile workforce is expected to encompass City employees working in the field performing a variety of functions. Their activities can be coordinated via applications and tools that communicate over a broadband wireless network.

Plug-In Hybrid Electric Vehicle (PHEV)

A PHEV is a hybrid electric vehicle with batteries that can be recharged by attaching to a power service.

AMI Head-End System (HES)

The AMI Head-End System (HES) will manage the communications, operations, and diagnostic monitoring of the electric meters and field devices. The HES will perform load balancing on the communications network resulting from scheduled meter reads, support meter read retries when communications fail, and provide clients with meter diagnostic information.


The future HAN will include the utility-owned premise gateway, as well as customer-owned and operated devices and systems that broker messaging between the customer's HAN-attached devices and the utility's premise gateway. HANs can be either wire or wireless-based. Devices may include in-home displays (IHDs), PCs with a HAN interface, thermostats, pool pumps, building automation systems, customer energy management systems (EMS), sub-meters, field tools, etc.

4.2.3 Proposed AMI/MDMS Solution

The following diagram illustrates the proposed AMI/MDMS solution.

Note: The interface between the MDMS and the AMI Head-End was part of the MDMS procurement. The selected AMI Responder will need to assist the selected MDMS Responder (Siemens/eMeter) and the City in the implementation of this interface.


Proposed AMI/MDMS Solution


(MDMS)

Database

SVP Data Center Test & ControlWorkstation

OnlinePresentment

GIS

Work Management System

PI Historian

Future Systems


Electric Meters

Itron MV-RSData

Collector

EnterpriseService

Bus

Water Meters

Other Existing Systems

FutureInterfaces

(dashed lines)

Outage Management System

Asset ManagementSystem

Harris PUBS

City Data Center

Finance Department

Firewall

= Internal SVPSystems

AMI Head-EndSystem(HES)


Backhaulor Wide

AreaNetwork(WAN)

FanCollector(Radio-Based)

Electric Meters

DistributionMeters, Grid Sensors,

and Controllers

WaterMeters


Field Area Network (FAN) - IP-based Wireless Network

Future Network

Other IP-Based

Devices

Plug-In Hybrid Electric Vehicle

(PHEV)

Mobile Workforce

4.3 Environmental Concerns

SVP anticipates increased requirements to comply with environmental monitoring and reporting. Reduction to greenhouse gas emissions, along with capture of green power energy credits will become increasingly important going forward. In addition, as more customers install distributed energy resources at their premises, concerns for safety for SVP field personnel will grow.

Overall, it is the desire of the City to procure products and services which help minimize the environmental impact resulting from the use and disposal of these products. This includes products that can be recycled, as well as those that can be disposed of as non-hazardous waste. Such products, referred to as "Environmentally Preferable Products" (EPPs), include, but are not limited to, those that contain post-consumer recycled content,


conserve energy or water, minimize waste, reduce the amount of toxic material used, and reduce the generation of hazardous waste in their production, distribution, and use.

Computers and other electronic equipment are a growing focus of environmentally preferable purchasing activities due to their high prominence in the waste stream, numerous hazardous chemical constituents, and their significant energy use. The billions of dollars required to properly dispose of this electronic waste will almost entirely come from State and local agencies’ budgets. Moreover, when these products are improperly disposed of they can release heavy metals and other hazardous substances that contaminate groundwater and pollute the air, as well as pose a significant threat to human health.

Responders are required to meet or exceed all local, State, and Federal requirements and guidelines for recycling and disposing of electric and water meters, and related packaging materials, including those requirements identified by the:

� California EPA - The California Environmental Protection Agency is charged with developing, implementing and enforcing the state's environmental protection laws that ensure clean air, clean water, clean soil, safe pesticides and waste recycling and reduction.

� California Integrated Waste Management Board - The California Integrated Waste Management Board's mandated responsibility is to reduce waste, promote the management of all materials to their highest and best use, and protect public health and safety and the environment. The Board promotes a Zero Waste California in partnership with local government, industry, and the public. This means managing about 93 million tons of waste generated each year by reducing waste whenever possible, promoting the management of all materials to their highest and best use, regulating the handling, processing and disposal of solid waste, and protecting public health and safety and the environment.

� California Department of Toxic Substances Control - The Mission of the Department of Toxic Substances Control is to provide the highest level of safety, and to protect public health and the environment from toxic harm.

The best way to keep electronic equipment (including metering equipment) out of landfills is to design them with consideration for ease of recycling in mind. For example, make certain components easily removable, avoid toxic paint, use bromine-free plastics, mark any potentially hazardous components clearly, and publish disassembly information for many products in order to maximize their ability to be disassembled and recycled.


5.0 Administrative Requirements In this section, we detail the Administrative Requirements pertaining to this solicitation. Responders must meet and adhere to all of the Administrative Requirements. Failure to positively identify the Responder’s intention to fulfill these requirements may, at the discretion of the City, result in a determination of material defect and result in disqualification of the Responder’s response.

To address the Administrative Requirements, Responders should repeat the headings from this section in their proposal and then provide full written responses to the requirements under each heading. Regarding the repeated heading, Responders should number their proposals according to the instructions in RFP Section 9.0 – Response Format, Submission, and Delivery Instructions. Please do not attach company brochures in lieu of providing written responses.

Additionally, if a Responder plans to utilize the services of one or more Subcontractors to meet any of the RFP Administrative Requirements, Responders must identify any tasks and/or deliverables to be completed by Subcontractors and describe their role in accordance with the requirements.

5.1 Company Information

Responders must address all the company information related requirements in this section. Additionally, if a Responder plans to utilize the services of one or more Subcontractors to meet any of the RFP requirements, the Responder must provide responses to all the company information requirements identified in this section for each Subcontractor.

5.1.1 Background

Responders must provide company background information via responses to the following:

� Company name and address

� Number/location of offices (specifically identifying the one(s) that would support this project)

� Length of time in business

� Total years serving the utility industry

� Total years experience with AMI solutions

� Number of employees

� Average turnover rate per year for the last two (2) years


� Annual gross revenue for last three (3) years

� Description of company history/background

� Description of company services

5.1.2 Experience

Responders must provide company experience information via responses to the following:

� Description of overall experience/capabilities, as well as a description of experience/capabilities specific to the work detailed in the RFP.

� List of clients with similar solutions, a description of each solution, including the length of time each solution has been installed, the number and type of meters supported in each solution, the interfaces supported, the deliverables provided, the installation services provided, the implementation services provided, and ongoing services provided.

� If the Responder has had a contract terminated for default during the past three (3) years, all such incidents must be described. Termination for default is defined as notice to stop performance due to the Responder’s nonperformance or poor performance, and the issue was either (a) not litigated; or (b) litigated and such litigation determined the Responder to be in default. Please submit full details of all terminations for default, including the other party's name, address, and telephone number. Please present the Responder’s position on the matter. The City will evaluate the facts and may, at its sole discretion, reject the Responder's proposal if the facts discovered indicate that completion of a contract resulting from this RFP may be jeopardized by selection of the Responder. If the Responder has experienced no such terminations for default in the past three (3) years, please indicate as such. If the Responder has had a contract terminated for convenience, nonperformance, non-allocation of funds, or any other reason, which termination occurred before completion of the contract, during the past three (3) years, describe fully all such terminations, including the name, address and telephone number of the other contracting party. A Responder response that indicates that the requested information will only be provided if and when the Responder is selected as the apparently successful Responder is not acceptable. Restricting the Responder’s response to include only legal action resulting from terminations for default is also not acceptable.

5.1.3 Financial Stability

Responders must provide documents to demonstrate financial capability, to demonstrate financial solvency, and the capacity to fulfill the obligations of this RFP. Responders must provide three (3) years of financial statements that comply with one of the following:


a.) Audited or reviewed by an independent certified public account.

b.) Compiled by an independent CPA, public accountant, or internal accountant and are certified as accurate by the Responder’s Chief Financial Officer or President, or annual report for the last three (3) years. A Responder’s 10-K is acceptable. If the most recent financial statements are more than nine (9) months old, then it must be certified as accurate by either the Chief Financial Officer or President.

c.) Tax returns for the Responder are acceptable in lieu of audited, reviewed, or certified financial statements or annual reports. If a 10-K is not provided by an applicant other than an individual, there shall be a statement of ownership for Responder’s business entity.

5.1.4 Customer References

Responders must provide three (3) references for similar projects that have been completed in the last five years. For each project, Responders must include a completed Attachment E – Customer Reference Form.

The City may, at its discretion, contact any or all of the references provided.

5.2 Staffing

Responders must address all the staffing-related requirements in this section. Additionally, if a Responder plans to utilize the services of one or more Subcontractors to meet any of the RFP requirements, the Responder must provide responses to all the staffing requirements identified in this section for each Subcontractor.

5.2.1 Proposed Organization

The Responder’s response must contain a complete description of the organization, functionality, and skill set of the proposed project team. Specifically, Responders must provide the following:

� Proposed organization chart (project team)

� Identification of key staff (including names and titles)

� Job descriptions for each key staff position

Key staff includes, but is not limited to a Project Manager and Technical Lead (for the Implementation Phase), an Operations Manager for the Operations and Maintenance Phase, and any other implementation and/or ongoing operations staff identified by the Responder.


The requirements/qualifications pertaining to the Project Manager are as follows:

� Must have minimum five (5) years utility industry experience

� Must have minimum five (5) years project management experience

� Must have experience installing devices and implementing similar systems

� Must be dedicated to the project through the implementation

� Must be on-site (at the City) a minimum 20% of the time (average one day per week) during the implementation

� Must be available to the City as needed during normal business hours

� Project Management Professional (PMP) Certification desired

The requirements/qualifications pertaining to the Technical Lead are as follows:


� Must have minimum five (5) years AMI solution development, implementation (including electric and water meter device installation) and operations experience (including system, network, and devices)

� Must be dedicated to the project through the Implementation Phase, as well as the Operations and Maintenance Phase

� Must be on-site (at the City) a minimum 20% of the time (average one day per week) during the implementation


The requirements/qualifications pertaining to the Operations Manager are as follows:


� Must have minimum five (5) years project management experience

� Must have minimum five (5) years AMI solution operations experience (including system, network, and devices)

� Must be dedicated to the project during the Operations and Maintenance Phase

� Must be on-site (at the City) a minimum 20% of the time (average one day per week) during Operations and Maintenance


� Project Management Professional (PMP) Certification desired


Changes to key staff either before or after project start will require City approval. The experience and qualifications of the new staff member must be equal to or greater than those of the formerly identified staff member, as determined by the City.

The job descriptions must identify the key staff member’s responsibilities and the qualifications needed for one to fill the position.

5.2.2 Key Staff Resumes

The resumes must include a summary of the person’s experience (especially that which is specific to this RFP), a chronological, detailed account of their experience, education information, and identification of any certifications.

5.2.3 Key Staff References

Responders must provide three (3) references for each key staff person proposed by using Attachment F – Key Personnel Reference Form. The references provided for each individual must be for projects of similar size and scope (or larger) to the AMI project.

5.3 Project Management Approach

Responders must address all the project management (PM) related requirements in this section.

5.3.1 Project Management Methodology

In response to this RFP, Responders must submit a description of their PM approach/methodology. It is preferred that Responders follow the PM methodology described by the Project Management Institute (PMI). Responders must also describe their experience in utilizing the proposed methodology and identify whether any of the proposed staff have experience in utilizing the methodology.

5.3.2 Project Plan and Schedule

In support of this project, Responders will be required to develop a detailed Project Plan and Schedule. The Project Plan and Schedule must include the following sections:

� Project Plan

� General Project Information

� Stakeholder and Participant Information


� Project Description

� Purpose

� Scope

� Goals and Objectives

� Assumptions and Constraints

� Risk Management Plan

� Communication Management Plan

� Issue Management Plan

� Change Control Plan

� Quality Management Plan

� Problem Resolution Plan

� Project Schedule

As described in RFP Section 5.3.3.1, there are two phases to this project: Implementation and Operations and Maintenance. Both the Project Plan and Schedule will primarily be used for the Implementation Phase. However, Responders should plan to continue to utilize (and therefore keep updated) the components relevant to the management of the Operations and Maintenance Phase.

In response to the RFP requirements above, Responders shall provide a draft Project Plan and a draft Project Schedule (the schedule must be in MS Project format). The schedule must identify the relevant project phases, tasks, milestones, and deliverables (as defined in the following section), with associated timeframes and resource assignments. In their response, Responders must also identify the need for any specific information, materials, and/or decisions necessary from the City.

5.3.3 Project Phases, Milestones, Deliverables, and Progress Payments

NOTE: RFP Section 5.3.3 includes an extensive amount of information and project related requirements. While these requirements are in the Administrative Requirements section, there are a number of them that are more technical in nature, and as such, are to be addressed in response to RFP Section 6.0. These items include deliverables that are identified with an “*”.

To further assist Responders in addressing the requirements in Section 5.3.3, in Section 5.3.3.5, the City lists the specific information Responders need to provide in response to this section.


5.3.3.1 Project Phases

The key project phases include Implementation, as well as Operations and Maintenance. The City will pay Responders for both phases as discussed later in RFP Section 5.3.3.4.

For purposes of this RFP, “System” is the same as “Solution” which is defined to include AMI Head-End application software, data, communications network, meters, and related devices all integrated and functioning together, as well as the services provided to perform as described in the RFP and resulting contract. AMI Head-End hardware and operating system software, as well as database software, are not included as those items will be provided by the City.

Please note that Responders will need to specify their required AMI Head-End hardware, operating system software, and database software specifications in response to RFP Section 6.0. As identified in RFP Section 6.3 – Mandatory Technical Requirements, acceptable database software includes Oracle or SQL Server.

Phase 1 - Implementation

The Implementation Phase is expected to last approximately one (1) year. It consists of Phase 1A – Foundation Tasks, Phase 1B - Lab Proof of Concept, Phase 1C – Field Proof of Concept, and Phase 1D - Final Roll-out in which the remainder of the electric and water meters will be rolled-out and tested.

The City provides additional information pertaining to the requirements of Phase 1 later in this section and in RFP Sections 6.0, 6.1, 6.2, 6.3, and 6.4.

At the end of the Phase 1D - Final Roll-out, the system will need to operate successfully (three months/billing cycles) before the Implementation Phase will be considered complete.

Phase 2 – Operations and Maintenance

The Operations and Maintenance Phase will last approximately two (2) years. We provide additional information pertaining to the requirements of Phase 2 later in this section and in RFP Section 6.5.

5.3.3.2 Project Milestones

The key project milestones (by phase) are as follows:

Implementation Phase

� Begin Implementation

� Begin Solution Component Installation (includes):


� Begin Head-End Software Installation

� Begin Network Installation

� Begin MDMS Interface Support

� Complete Solution Component Installation (includes):

� Head-End Software Installation Complete

� Network Installation Complete

� MDMS Interface Support Complete

� Begin Lab Proof of Concept

� Complete Lab Proof of Concept (includes testing completed, results submitted and accepted)

� Begin Field Proof of Concept

� Complete Field Proof of Concept (includes testing completed, results submitted and accepted)

� Begin Training

� Complete Training

� Begin Final Roll-Out

� Complete Final Roll-Out

� Begin Final Testing

� Complete Final Testing

� Begin Three Month Period of System Working Successfully

� End Three Month Period of System Working Successfully

� Implementation Complete

Operations and Maintenance Phase

� Begin Operations and Maintenance Period

� Begin 90 Day Comprehensive Warranty Period

� Submit First Set of Monthly Reports

� Submit First Quarterly Invoice

� End 90 Day Comprehensive Warranty Period

� Submit Final Turnover/Transition Plan

� Begin System Turnover/Transition

� Complete System Turnover/Transition


� Submit Last Set of Monthly Reports

� Submit Last Quarterly Invoice

� Operations and Maintenance Period Complete

5.3.3.3 Project Deliverables

The key project deliverables (by phase) are as follows:

Implementation Phase

Deliverable Set 1

� Project Plan (updated – first draft is due with proposal response) – must include the following high-level documents:

� Risk Management Plan

� Communication Management Plan

� Issue Tracking Plan

� Change Control Plan

� Quality Management Plan

� Problem Resolution Plan

� Project Schedule (updated – first draft is due with proposal response)

Deliverable Set 2

� Technical Architecture Diagram (updated – first draft is due with proposal response – see RFP Section 6.0)*

� Network Architecture Diagram (updated – first draft is due with proposal response – see RFP Section 6.0)*

� Data Flow Diagram (updated – first draft is due with proposal response – see RFP Section 6.0)*

� Application and Third Party Software List (updated – first draft is due with proposal response – see RFP Section 6.0)*

� Implementation Plan (updated – first draft is due with proposal response)

� Meter Installation Plan (must include installation process for electric and water meters, and list of meters to be replaced)*

� Electric and Water Meter Recycling Plan (updated – first draft is due with proposal response)

� The Electric and Water Meter Recycling Plan shall meet all state and federal requirements (please see RFP Section 4.3 for more information)


� System and Network Documentation (including reports, functions, features, security, system administration information, etc.)

Deliverable Set 3

� User/Training Documentation (including Training Manual, Training Materials, Help Guide, etc.)

� Training Plan (updated - first draft is due with proposal response)

� Test Plan (updated - first draft is due with proposal response)

� System Turnover/Transition Plan (updated - first draft is due with proposal response )

Other Implementation Deliverables

� Training Results Documentation

� Testing Results Documentation, includes:

� Lab Proof of Concept Test Results

� Field Proof of Concept Test Results

� Final Test Results

Operations and Maintenance Phase Deliverables

� Monthly Reports - includes status reports, system performance reports, change management reports, risk management reports, issues management reports, quality management reports, problem resolution reports, monthly updates to project schedule, etc.

� Quarterly Invoices

� Final Turnover/Transition Plan

� Turnover/Transition Plan Results

Deliverables are intended to be submitted as project documentation. For each deliverable, the use of a Deliverable Expectations Document (DED) will allow the City and Responders to agree in advance as to what information will be included. Responders will develop a DED at the beginning of the development of each deliverable. The DED must include an outline (with corresponding table of contents) and a sample of the level of detail to be included in each section of the deliverable. Once the DED is developed, Responders will submit it to the City for review. The City will provide comments back to the Responder regarding the DED. This feedback may be in written format or be delivered via a face-to-face meeting. The City must formally accept (sign-off) on each DED in writing before Responders attempt to complete each deliverable.


5.3.3.4 Payments

All of the key phases, milestones, and deliverables are required. Regarding the Implementation Phase, progress payments will be tied to the deliverables and milestones.

As part of their offer, Responders must provide a comprehensive system warranty (less hardware) for the first three (3) months of the Operations Phase. Regarding the Operations and Maintenance Phase, Responders will bill the City on a quarterly basis.

The following table illustrates how the project phases, milestones, deliverables, and payments will be tied together.


Phase Date

(estimated) Milestone Deliverable Progress

Payments Implementation 12/1/09 Begin

Implementation N/A N/A

Implementation N/A Deliverable Set 1 Accepted

5%


5%


5%

Implementation Lab Proof of Concept Completed (includes testing completed, results submitted, and results accepted by the City)

Testing Results Accepted

5%

Implementation Training Complete Training Results Documentation Accepted

5%

Implementation Field Proof of Concept Completed (includes testing completed, results submitted, and results accepted by the City)

Testing Results Accepted 25%

Implementation 9/1/10 Final Roll-Out Completed

N/A 20%

Implementation 12/1/10 Final System Testing Complete (complete and confirmed after system operates successfully for 90 days)

Final System Test Results Documentation Accepted

20%

Implementation 12/2/10 Implementation Complete

N/A N/A

Total 90% of Implementation Costs Paid (10% will be held back

until completion of the comprehensive warranty period)


Phase Date

(estimated) Milestone Deliverable Progress

Payments Operations and Maintenance

12/2/10 Begin Operations and Maintenance/Day One of 90 Day Comprehensive Warranty

N/A N/A

Operations and Maintenance

1/2/11 Submit First Set of Monthly Reports

Monthly Reports N/A


3/2/11 End of 90 Day Warranty

Remaining 10% of Implementation

Costs (Holdback) Paid


3/2/11 Responder Submits First Quarterly Invoice

Quarterly Invoice Responder will bill the City and be paid for specific

products and services provided

on a quarterly basis


12/31/11 Submit Final Transition Plan

Transition Plan Accepted N/A


6/1/12 Begin Turnover/Transition

Transition Results Accepted

N/A


12/1/12 Complete Turnover/Transition

Transition Results Accepted

N/A


12/2/12 Submit Last Set of Monthly Reports

Last Set of Monthly Reports

N/A


12/2/12 Submit Last Quarterly Invoice

Last Quarterly Invoice N/A


12/2/12 End Operations and Maintenance Phase

N/A N/A

Grand Total All Operations and Maintenance Costs

Paid

All dates identified in the table are estimates and are subject to change. Responders may add any additional milestones and/or deliverables they believe are necessary for successful project completion. All project phases, milestones, and/or deliverables, and related payments and dates agreed upon by the City and Responders will be reflected in the final contract.

5.3.3.5 Summary of Information to be Submitted in Response to 5.3.3

In response to the RFP Section 5.3.3, Responders shall provide the following:

a) Statement of understanding and compliance with the information and requirements in RFP Section 5.3.3.1.


b) Statement of understanding and compliance with the information and requirements in RFP Section 5.3.3.2.

c) Statement of understanding and compliance with the information and requirements in RFP Section 5.3.3.3. Responders must also include drafts of the following deliverables:

a. Project Plan

b. Project Schedule

c. Implementation Plan

d. Electric and Water Meter Recycling Plan

e. Training Plan

f. Test Plan

g. System Turnover/Transition Plan

d) Statement of understanding and compliance with the information and requirements in RFP Section 5.3.3.4. Responders must also identify any additional milestones and/or deliverables they believe would be necessary for project completion.

5.3.4 Deliverable Acceptance and Project Completion

In response to the RFP, Responders must acknowledge and state their compliance with the information in this section. The City will accept the system as fully implemented when the following criteria have been met (this criteria will be finalized and jointly agreed to during contract negotiations):

� Respondents must provide five (5) hardcopies of each document. Electronic copies must be provided in Microsoft Office 2007 (compatible down) format (Word, Project, Visio, etc.) as necessary for each deliverable.

� All deliverables must confirm to the approved Deliverable Expectation Document (DED) format.

� Once the Responder presents a deliverable, the City will, within ten (10) working days, either accept the deliverable, or provide written notice to the Responder that specifically states why the deliverable is not being accepted. The Responder will have five (5) working days to correct the deliverable and resubmit it to the City, at which point the City will, within five (5) working days, either accept the deliverable or again provide written notice to the Responder that specifically states why the deliverable is not being accepted. This process will continue until the deliverable is accepted by the City.


� City users have been trained to an adequate level of proficiency to use all features and perform their roles consistent with planned operational usage. (The Responder is not responsible for inadequate proficiency caused by general personnel problems or failure to attend scheduled training.)

� The AMI solution will not pass the “Final System Test” until it has been operating in a stable manner, consistent with planned performance levels and functionality, for a period of 90 consecutive days (through three (3) monthly billing cycles).

5.4 General Information

In response to this section, Responders must complete and submit the following forms:

� Attachment G – Responder Information Form

� Attachment H – Responder Signature Form

� Attachment I – Certification of Non-Discrimination Form

5.5 City Responsibilities

In response to the RFP, Responders must acknowledge and state their compliance with the information in this section. The City’s responsibilities are as follows:

� The City will assign resources to work with the Responder. This will include project management related resources, testing resources, and documentation review resources.

� The City will provide workspace for two (2) individuals, including telephone and VPN connection for Responder personnel working on-site. The provision of these items shall not change or alter, in any way, the status of Responder personnel as independent contractors, not employees, of the City. The VPN Policy is provided in RFP Attachment J.

� The City will provide all AMI Head-End hardware and operating system software. This hardware and software is for AMI project use only, and will remain property of the City and SVP, and will be used according to City information technology use policy.

� The City will provide all required source data and related materials. However, the City will maintain ownership of this data and materials.

� The City will provide all required information pertaining to interfaces including the Harris PUBS and MDMS data structures and process flows.


� The City will attend weekly project status meetings.

� The City will provide facilities for training, as necessary.

� The City will review all Deliverable Expectation Documents (DEDs).

� The City will provide formal acceptance of each DED in writing when complete.

� The City will review all deliverables.

� The City will provide formal acceptance of each deliverable in writing when complete.


6.0 System Requirements In this section, we detail the System Requirements pertaining to this solicitation.

For purposes of this RFP, “System” equals “Solution,” which is defined to include AMI Head-End application software, data, communications network, meters, and related devices all integrated and functioning together, as well as the services provided to perform as described in the RFP and resulting contract. AMI Head-End hardware and operating system software, as well as database software, are not included in this definition, as those items will be provided by the City. Responders will need to specify their required AMI Head-End hardware, operating system software, and database software specifications in response to this section (see item #7 on the following page). As identified in RFP Section 6.3 – Mandatory Technical Requirements, acceptable database software includes Oracle or SQL Server.

Responders must meet and adhere to all of the System Requirements. Failure to positively identify the Responder’s intention to fulfill these requirements may, at the discretion of the City, result in a determination of material defect and result in disqualification of the Responder’s response. These requirements are broken into three areas: Functional Requirements (Mandatory and Optional/Future), Technical Requirements (Mandatory and Optional/Future), and Operations and Maintenance Requirements.

Please note that Responders are to provide estimated pricing for the Optional/Future requirements, but are NOT to include these costs in their Implementation or Operations and Maintenance costs. Please see RFP Section 8.0 for additional information pertaining to pricing.

To address the System Requirements, Responders should repeat the headings from this section in their proposal and then provide full written responses to the requirements under each heading (the requirements pertaining to RFP Sections 6.1 6.2, 6.3, and 6.4 are contained in Word tables). Regarding the repeated heading, Responders should number their proposals according to the instructions in RFP Section 9.0 – Response Format, Submission, and Delivery Instructions. Please do not attach company brochures in lieu of providing written responses.

If a Responder plans to utilize the services of one or more Subcontractors to meet any of the RFP System Requirements, Responders must identify any tasks and/or deliverables to be completed by Subcontractors and describe their role in accordance with the requirements.

Prior to addressing the System Requirements, Responder’s must address each of the following requirements:

1) Provide Proposed Technical Architecture Diagram

2) Provide Narrative Description of the Technical Architecture


3) Provide Proposed Network Architecture Diagram (should include network equipment list)

4) Provide Narrative Description of the Network Architecture

5) Provide a Data Flow Diagram (this should include identification of the data elements the Head-End System will collect, and those that it expects it will transmit to and receive from the eMeter EnergyIP MDMS)

6) Application and Third Party Software List

7) Provide identification and specifications pertaining to AMI Head-End hardware, operating system software, and database software (all to be procured by the City)

8) Provide a discussion of how the software will be configured to meet the City’s needs, without source code changes and how those configurations will be retained through software version upgrades

9) The City intends to complete a full roll-out of the AMI network and associated meters (see related device counts in RFP Section 6.0.1) by 2013. At the City’s option, based on the success of the original implementation, we may choose to amend the contract resulting from this RFP to include the full roll-out. As such, Responders should describe how they would expand the AMI Solution to be completed by 2013, including specific, scheduled checkpoints for new technology assessment. Please also discuss other solution functions and/or approaches the City might want to consider in the future.

6.1 Mandatory Functional Requirements,6.2 Optional/Future Functional Requirements,6.3 Mandatory Technical Requirements, and6.4 Optional/Future Technical Requirements

The Functional and Technical requirements are provided in the separate Word file (in table format) labeled AMI System Requirements. Responders should use these tables within their proposals, inserting a blank row under each requirement to address each requirement. In regards to the requirements, Responders should explain what they are going to do, how they are going to do it, when they are going to do it, and who (from their proposed team) is going to do it.

The Word table is organized as follows:


6.1 Mandatory Functional Requirements 6.1.0 AMI Solution – General 6.1.1 Meters 6.1.2 Field Area Network (FAN) 6.1.3 Head-End System 6.1.4 AMI Solution Function 6.2 Optional/Future Functional Requirements 6.2.1 Meters - Electric 6.2.2 FAN Controller/Collector 6.2.3 Head-End System 6.2.4 Premises Gateway – Home Area Network (HAN) 6.2.5 Demand Response (DR) 6.3 Mandatory Technical Requirements 6.3.0 Standards and Recommended Practices 6.3.1 System Configuration and Scalability 6.3.2 System Management 6.3.3 Data Validation and Exception Handling 6.3.4 Database 6.3.5 User Environment 6.3.6 System Configurability 6.3.7 Report Generation 6.3.8 System Administration, User Authorization and Authentication 6.3.9 Information Protection and Encryption 6.3.10 System User Web Browser Application 6.3.11 System Integration 6.3.12 MDMS Interface 6.4 Optional/Future Technical Requirements 6.4.0 Recommended Practices 6.4.1 Other Interface Items

Each requirement has an associated Requirement Type. The Requirement Types are defined as follows:

FR = Functional Requirement

PR = Performance Requirement

NOTE: While there are PR requirements throughout the spreadsheet, there are also a number of PR requirements that have been collected in Section 6.1.4.17. These PR requirements will help form the basis of the Service Level Agreements (SLAs) to be developed with the successful Responder as part of contract negotiations. For more information on SLAs, please see Section 6.5.


In their responses to each Optional/Future requirement in 6.2 and 6.4, Responders should indicate which requirements their solution already has the functionality to support, or whether they are already working to upgrade their solution to accommodate these requirements at a later date, or whether the Responder does not plan support such requirements in the future.

R

FP-S

C-S

VPD

CC

S-01

1

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1

MA

ND

AT

OR

Y F

UN

CT

ION

AL

RE

QU

IRE

MEN

TS

6.1.

0 A

MI S

olut

ion

- Gen

eral

6.

1.0.

1H

andl

e up

to 1

00,0

00 re

side

ntia

l, co

mm

erci

al a

nd in

dust

rial e

lect

ric m

eter

s.PR

6.1.

0.2

Han

dle

up to

50,

000

resi

dent

ial a

nd n

on-r

esid

entia

l wat

er m

eter

s.PR

6.1.

0.3

Han

dle

up to

5,0

00 w

ater

dis

tribu

tion

syst

em m

eter

s and

dev

ices

.PR

6.1.

0.4

Han

dle

up to

10,

000

elec

tric

dist

ribut

ion

met

ers,

grid

sens

ors,

cont

rolle

r, co

llect

ors a

nd o

ther

end

poin

t de

vice

s.PR

6.1.

0.5

Rec

eive

and

pro

cess

mor

e th

an 5

00,0

00 e

ndpo

int v

alue

s up

to si

x (6

) tim

es a

day

– c

hann

els o

r end

poin

ts

only

.PR

6.1.

0.6

Han

dle

up to

20,

000

net m

eter

ing

poin

ts.

PR

6.1.

1 M

eter

s 6.

1.1.

1 M

eter

s – E

lect

ric,

Gen

eral

6.

1.1.

1.1

Com

ply

with

app

licab

le U

.S. m

eter

stan

dard

for i

nduc

tion

and

solid

stat

e w

att-h

our m

eter

s and

co

mm

unic

atio

n st

anda

rds i

nclu

ding

: 1.

AN

SI C

12.1

-200

1 2.

AN

SI C

12.2

0 (C

lass

0.2

) – 2

002

3.A

NSI

/IEEE

C37

.90.

1 - 2

002

4.A

NSI

/IEEE

62.

45 –

200

2 5.

AN

SI C

12.1

0 –

2004

6.

AN

SI C

12.1

8 –

1996

7.

AN

SI C

12.1

9 –

1997

8.

AN

SI C

12.2

1 9.

AN

SI C

12.2

2 10

.IE

C 6

1000

-4-4

– 2

004-

07

11.

IEC

610

00-4

-2 –

200

1-04

12

.IE

TF IP

v4

13.

Supp

ort f

or la

test

revi

sion

of a

bove

stan

dard

s whe

re a

pplic

able

. 14

.C

ompl

y w

ith F

CC

regu

latio

ns (p

rovi

de d

ocum

enta

tion

of c

ompl

ianc

e w

ith p

ropo

sal r

espo

nse)

15

.FC

C P

art 1

5 C

lass

B

16.

FCC

Par

t 15,

sub-

para

grap

h 24

7

FR

R

FP-S

C-S

VPD

CC

S-01

2

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

1.1.

2 Q

uant

ity a

nd ty

pes o

f ele

ctric

met

ers t

o be

pro

cure

d an

d in

stal

led

with

this

RFP

(num

bers

als

o in

clud

e sp

ares

):39

80 2

S - S

ingl

e Ph

ase

3 W

ire M

eter

11

3S

- Sin

gle

Phas

e 3

Wire

Met

er w

/ Sin

gle

CT

3

0 5

S - T

hree

Pha

se T

rans

form

er R

ated

3 W

ire M

eter

Del

ta w

/Dem

and

164

9S

- Thr

ee P

hase

Tra

nsfo

rmer

Rat

ed 4

Wire

Met

er W

ye w

/Dem

and

854

12S

- N

etw

ork

Met

er F

rom

3W

ire M

eter

1

45 1

6S -

Thre

e Ph

ase

Self-

Con

tain

ed M

eter

FR

6.1.

1.1.

3 A

ccep

tabl

e el

ectri

c m

eter

man

ufac

ture

rs in

clud

e:

1.El

ster

2.G

E 3.

Land

is&

Gyr

4.

Itron

FR

6.1.

1.1.

4 St

ore

15 m

inut

e in

terv

al e

nerg

y co

nsum

ptio

n da

ta fo

r a m

inim

um o

f 45

days

for t

wo

(2) c

hann

els.

Dat

a to

pe

rsis

t unt

il ov

erw

ritte

n.

PR

6.1.

1.1.

5 St

ore

at le

ast t

he la

st 1

00 d

iagn

ostic

eve

nts/

erro

rs in

a lo

g w

ith a

tim

esta

mp

indi

catin

g th

e oc

curr

ence

of t

he

even

t/err

or. D

ata

to p

ersi

st u

ntil

over

writ

ten.

PR

6.1.

1.1.

6 St

ore

at le

ast t

he la

st 1

00 in

form

atio

nal m

essa

ges i

n a

log

with

a ti

mes

tam

p in

dica

ting

the

rece

ipt o

f the

m

essa

ge. D

ata

to p

ersi

st u

ntil

over

writ

ten.

PR

6.1.

1.1.

7 St

ore

at le

ast t

he la

st 5

12 c

omm

unic

atio

ns e

vent

s in

a lo

g w

ith a

tim

esta

mp

indi

catin

g th

e oc

curr

ence

of t

he

even

t. D

ata

to p

ersi

st u

ntil

over

writ

ten.

PR

6.1.

1.1.

8 Pr

ovid

e tw

o-w

ay se

cure

com

mun

icat

ion

with

aut

horiz

ed sy

stem

s and

dev

ices

. M

eter

shal

l be

capa

ble

of

trans

mitt

ing

stor

ed d

ata

to R

espo

nder

supp

lied

Fiel

d To

ol lo

cally

and

to A

MI H

ead-

End

Syst

em (H

ES) .

FR

6.1.

1.1.

9 In

dica

te th

e pr

ogra

mm

able

num

ber o

f sig

nific

ant d

igits

that

ene

rgy

and

dem

and

regi

ster

s can

be

set t

o.

Prov

ide

exam

ple

of sp

ecifi

ed fo

rmat

s. In

dica

te th

e nu

mbe

r of s

igni

fican

t dig

its fo

r dis

play

if d

iffer

ent.

FR

6.1.

1.1.

10

Poss

ess a

uni

que

inte

rnal

(e.g

. ser

ial n

umbe

r) a

nd e

xter

nal (

e.g.

net

wor

k ad

dres

s) id

entit

y to

ena

ble

targ

eted

m

essa

ging

and

com

mun

icat

ions

(i.e

. ind

ivid

ually

add

ress

able

met

ers a

nd d

istri

butio

n de

vice

s).

FR

6.1.

1.1.

11

Con

tinue

to re

cord

dat

a (e

nerg

y us

age,

dia

gnos

tic e

vent

s, an

d in

form

atio

nal m

essa

ges)

dur

ing

a co

mm

unic

atio

ns fa

ilure

/out

age.

FR

6.1.

1.1.

12

For a

ll re

side

ntia

l ele

ctric

met

ers p

rovi

de in

tegr

ated

200

A re

mot

e co

nnec

t/dis

conn

ect s

witc

h.

FR

6.1.

1.1.

13

Exte

rnal

ly in

dica

te e

lect

ric se

rvic

e co

nnec

t/dis

conn

ect s

tatu

s so

that

it is

vis

ible

to c

usto

mer

or S

VP

empl

oyee

on

site

. FR

6.1.

1.1.

14

Hav

e a

proj

ecte

d m

inim

um se

rvic

e lif

e of

20

year

s inc

ludi

ng b

atte

ry, w

ith a

met

er fa

ilure

rate

of l

ess t

han

0.1%

per

yea

r. P

rovi

de e

ngin

eerin

g st

atis

tical

cal

cula

tion

of p

roje

cted

life

incl

udin

g M

ean

Tim

e B

etw

een

Failu

re (M

TBF)

for p

ropo

sed

met

ers,

incl

udin

g co

mm

unic

atio

n m

odul

e, b

atte

ries,

and

rem

ote

conn

ect/d

isco

nnec

t uni

t. P

rovi

de a

ll ac

tual

fiel

d pe

rform

ance

dat

a to

dat

e fo

r pro

pose

d m

eter

s cur

rent

ly

inst

alle

d on

ope

ratio

nal s

yste

ms a

nd su

pply

cum

ulat

ive

failu

re-in

-tim

e (F

IT) d

ata

for m

eter

s, in

clud

ing

com

mun

icat

ion

mod

ule,

bat

terie

s, an

d re

mot

e co

nnec

t/dis

conn

ect u

nit b

y m

anuf

actu

rer/m

odel

num

ber.

PR

R

FP-S

C-S

VPD

CC

S-01

3

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

1.1.

15

Has

vie

wab

le li

quid

cry

stal

dis

play

(LC

D) i

n fu

ll da

ylig

ht w

ith m

eter

regi

ster

vis

ible

at 2

5ft.,

with

vie

win

g an

gle

of +

/- 60

deg

rees

. PR

6.1.

1.2

Met

ers –

Ele

ctri

c, F

unct

ions

6.

1.1.

2.1

Rec

ord

self

read

s at 1

2 m

idni

ght f

or e

ach

regi

ster

or c

hann

el e

very

day

. FR

6.1.

1.2.

2 Su

ppor

t int

erva

l dat

a co

llect

ion

for e

nerg

y co

nsum

ptio

n, k

Wh,

for i

nter

val d

ata

leng

ths o

f 1, 5

, 15,

30,

or 6

0 m

inut

es o

r one

sing

le d

aily

inte

rval

24

hour

s in

leng

th.

Expe

cted

inte

rval

dat

a le

ngth

will

be

15 m

inut

es fo

r al

l met

ers.

PR

6.1.

1.2.

3 Su

ppor

t a m

inim

um o

f tw

o (2

) cha

nnel

s of i

nter

val d

ata

for r

esid

entia

l met

ers.

Sup

port

a m

inim

um o

f fou

r (4

) cha

nnel

s for

com

mer

cial

and

indu

stria

l met

ers.

FR

6.1.

1.2.

4 Su

ppor

t mea

sure

men

t of v

olta

ge d

ata

(line

-to-li

ne o

r 3-p

hase

). T

his d

ata

shal

l be

the

max

imum

, min

imum

, an

d av

erag

e ov

er a

pro

gram

mab

le in

terv

al o

f 1, 5

, 15,

30,

or 6

0 m

inut

es w

ith e

nd-o

f-in

terv

al ti

mes

tam

p.

FR

6.1.

1.2.

5 Su

ppor

t mea

sure

men

t of p

eak

dem

and

kW, b

oth

inst

anta

neou

s and

ove

r a se

ttabl

e tim

e pe

riod.

FR

6.

1.1.

2.6

Met

er re

cord

ing

inte

rval

leng

th sh

all b

e re

mot

ely

conf

igur

able

. FR

6.

1.1.

2.7

Supp

ort n

et m

eter

ing.

Thi

s rec

ords

kW

h co

nsum

ptio

n/ge

nera

tion

on o

ne (1

) cha

nnel

. FR

6.

1.1.

2.8

Supp

ort b

i-dire

ctio

nal m

eter

ing

to su

ppor

t dis

tribu

ted

gene

ratio

n m

easu

rem

ent.

Thi

s rec

ords

kW

h co

nsum

ptio

n/ge

nera

tion

on tw

o (2

) cha

nnel

s. T

his i

s nee

ded

for d

istri

bute

d ge

nera

tion

appl

icat

ions

whe

re

SVP

need

s to

mea

sure

bot

h th

e gr

oss p

rem

ises

load

and

ene

rgy

gene

rate

d. I

nfor

mat

ion

from

two

chan

nels

to

be u

sed

to d

eter

min

e ne

t ene

rgy

rece

ived

from

/sen

t to

utili

ty.

FR

6.1.

1.2.

9 Su

ppor

t pow

er o

utag

e fla

g th

at w

ill b

e se

t for

eac

h in

terv

al in

whi

ch a

pow

er o

utag

e oc

curs

. FR

6.

1.1.

2.10

La

rge

com

mer

cial

and

indu

stria

l met

ers s

hall

addi

tiona

lly h

ave

puls

e ou

tput

cap

abili

ties (

for b

ackw

ards

co

mpa

tibili

ty w

ith e

xist

ing

ener

gy m

anag

emen

t sys

tem

s or o

ther

use

rs o

f pul

se o

utpu

t).

FR

6.1.

1.2.

11

Non

-res

iden

tial,

non-

self-

cont

aine

d m

eter

s sha

ll ad

ditio

nally

supp

ort m

ulti-

volta

ge w

ith ra

tio se

tting

s for

in

put c

urre

nt tr

ansf

orm

ers(

CTs

)/pot

entia

l tra

nsfo

rmer

s (PT

s).

FR

6.1.

1.2.

12

Non

-res

iden

tial m

eter

shal

l add

ition

ally

supp

ort i

nter

val d

ata

colle

ctio

n fo

r VA

rHr(

Vol

t Am

pere

-rea

ctiv

e H

our)

. FR

6.1.

1.2.

13

Kee

p a

log

of c

omm

unic

atio

ns e

vent

s in

the

met

er in

clud

ing,

but

not

lim

ited

to:

1. L

ink

fail

2. L

ink

switc

h 3.

Lin

k up

4.

Lin

k qu

ality

FR

6.1.

1.2.

14

Shal

l be

valid

ated

with

an

exte

rnal

tim

e so

urce

at l

east

onc

e pe

r day

. O

rigin

atin

g so

urce

shal

l be

trace

able

to

NIS

T tim

e st

anda

rd.

FR

6.1.

1.2.

15

Met

er c

lock

tim

e sh

all b

e au

tom

atic

ally

rese

t dur

ing

the

daily

tim

e va

lidat

ion

if m

eter

tim

e is

out

of s

ynch

(b

ased

upo

n se

t lim

its) w

ith th

e ex

tern

al ti

me

sour

ce.

FR

6.1.

1.2.

16

Shal

l cor

rect

for D

aylig

ht S

avin

gs T

ime

(DST

) cha

nges

twic

e pe

r yea

r. FR

6.

1.1.

2.17

Sh

all l

og a

ll su

cces

sful

and

faile

d in

tern

al c

lock

tim

e co

rrec

tions

or a

djus

tmen

ts.

FR

R

FP-S

C-S

VPD

CC

S-01

4

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

1.2.

18

Shal

l kee

p tim

e ev

en if

ther

e is

no

com

mun

icat

ion

with

the

netw

ork

and

shal

l mai

ntai

n ho

ldov

er a

ccur

acy

to

AN

SI C

12.1

spec

ifica

tions

. FR

6.1.

1.2.

19

Shal

l be

able

to b

e re

mot

ely

disc

onne

ct/re

conn

ect p

rem

ises

ele

ctric

al se

rvic

e fo

r res

iden

tial c

usto

mer

s upo

n re

ceip

t of a

utho

rized

AM

I sys

tem

mes

sage

. FR

6.

1.1.

3 M

eter

s – W

ater

, Gen

eral

6.

1.1.

3.1

Com

ply

with

app

licab

le U

.S. m

eter

stan

dard

s for

wat

er m

eter

s and

com

mun

icat

ion

stan

dard

s inc

ludi

ng:

1.A

WW

A C

700

2.N

SF/A

NSI

61

3.IE

TF IP

v4

4.C

ompl

y w

ith F

CC

regu

latio

ns (p

rovi

de d

ocum

enta

tion

of c

ompl

ianc

e w

ith p

ropo

sal r

espo

nse)

5.

FCC

Par

t 15

Cla

ss B

6.

FCC

Par

t 15,

sub-

para

grap

h 24

7

FR

6.1.

1.3.

2 Q

uant

ity a

nd ty

pes o

f wat

er m

eter

s to

be p

rocu

red

and

inst

alle

d w

ith th

is R

FP (n

umbe

rs a

lso

incl

ude

spar

es):

456

5/8

x 3

/4 in

ch R

emot

e M

eter

– P

ositi

ve D

ispl

acem

ent

6

5/8

x 3

/4 in

ch P

it M

eter

– P

ositi

ve D

ispl

acem

ent

25

1 in

ch P

it M

eter

– P

ositi

ve D

ispl

acem

ent

15

1 1

/2 in

ch P

ositi

ve D

ispl

acem

ent P

it M

eter

– M

ulti-

jet,

Turb

ine

26

2 in

ch P

ositi

ve D

ispl

acem

ent P

it M

eter

– M

ulti-

jet,

Turb

ine

3

3 in

ch C

ompo

und

Met

er, P

it A

pplic

atio

n - T

urbi

ne

2

4 in

ch C

ompo

und

Met

er, P

it A

pplic

atio

n - T

urbi

ne

3

6 in

ch F

CM

T M

eter

, Pit

App

licat

ion

- Tur

bine

4 8

inch

FC

MT

Met

er, P

it A

pplic

atio

n - T

urbi

ne

FR

6.1.

1.3.

3 Sh

all b

e se

aled

and

wat

erpr

oofe

d.

FR

6.1.

1.3.

4 Sh

all b

e le

ad fr

ee p

er C

A A

B 1

953.

FR

6.1.

1.3.

5 A

ccep

tabl

e w

ater

met

er m

anuf

actu

rers

incl

ude:

1.

Bad

ger M

eter

s 2.

Sens

us

FR

6.1.

1.3.

6 Sh

all h

ave

a pr

ojec

ted

min

imum

serv

ice

life

of 2

0 ye

ars i

nclu

ding

bat

tery

, with

a m

eter

failu

re ra

te o

f les

s th

an 0

.1%

per

yea

r. P

rovi

de e

ngin

eerin

g st

atis

tical

cal

cula

tion

of p

roje

cted

life

incl

udin

g M

ean

Tim

e B

etw

een

Failu

re (M

TBF)

for p

ropo

sed

met

ers i

nclu

ding

com

mun

icat

ion

mod

ule

and

batte

ries.

Pro

vide

all

actu

al fi

eld

perf

orm

ance

dat

a to

- ate

for p

ropo

sed

met

ers i

nclu

ding

com

mun

icat

ion

mod

ules

and

bat

terie

s cu

rren

tly in

stal

led

on o

pera

tiona

l sys

tem

s and

supp

ly c

umul

ativ

e fa

ilure

-in-ti

me

(FIT

) dat

a fo

r met

ers b

y m

anuf

actu

rer/m

odel

num

ber.

PR

6.1.

1.3.

7 St

ore

fifte

en m

inut

e in

terv

al w

ater

con

sum

ptio

n da

ta fo

r a m

inim

um o

f 45

days

for o

ne c

hann

el.

Dat

a to

pe

rsis

t unt

il ov

erw

ritte

n.

PR

6.1.

1.3.

8 Pr

ovid

e tw

o-w

ay se

cure

com

mun

icat

ion

with

aut

horiz

ed sy

stem

s and

dev

ices

. FR

R

FP-S

C-S

VPD

CC

S-01

5

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

1.3.

9 Sh

all h

ave

mea

sure

men

t res

olut

ion

of o

ne (1

) gal

lon

for w

ater

con

sum

ptio

n.

PR

6.1.

1.3.

10

Poss

ess a

uni

que

inte

rnal

(e.g

. ser

ial n

umbe

r) a

nd e

xter

nal (

e.g.

net

wor

k ad

dres

s) id

entit

y to

ena

ble

targ

eted

m

essa

ging

and

com

mun

icat

ions

(i.e

. ind

ivid

ually

add

ress

able

met

ers)

. FR

6.1.

1.3.

11

Con

firm

abi

lity

to tr

ansm

it w

ater

con

sum

ptio

n re

ads f

rom

SV

P w

ater

met

er p

its to

FA

N C

ontro

ller/C

olle

ctor

. Pr

ovid

e tra

nsm

issi

on ra

nge

for w

ater

met

ers s

et in

pit,

dire

ctly

or i

ndire

ctly

FR

6.1.

1.3.

12

Prov

ide

reco

mm

ende

d w

ater

met

er p

it co

ver s

peci

ficat

ion

for o

ptim

um si

gnal

tran

smis

sion

. FR

6.1.

1.3.

13

Abl

e to

vis

ually

read

wat

er m

eter

con

sum

ptio

n in

side

pit

upon

rem

oval

of c

over

. FR

6.1.

1.4

Met

ers –

Wat

er M

eter

, Fun

ctio

ns

6.1.

1.4.

1 Su

ppor

t mea

sure

men

t of i

nter

val w

ater

con

sum

ptio

n.

FR

6.1.

1.4.

2 Su

ppor

t int

erva

l dat

a le

ngth

s of 1

5, 3

0, o

r 60

min

utes

or o

ne si

ngle

dai

ly in

terv

al o

f 24

hour

s in

leng

th.

PR

6.1.

1.4.

3 Pr

ovid

e “w

ake

up”

mod

e op

erat

ion

to m

axim

ize

batte

ry li

fe.

FR

6.1.

1.4.

4 Pr

ovid

e le

ak a

nd re

vers

e flo

w d

etec

tion

alar

m.

FR

6.1.

1.4.

5 Pr

ovid

e ba

ttery

-end

-of-

life

indi

cato

r ala

rm.

FR

6.1.

1.4.

6 Pr

ovid

e al

arm

for c

omm

unic

atio

n fa

ilure

with

met

er e

ncod

er.

FR

6.

1.1.

5 M

eter

s –D

istr

ibut

ion,

Gri

d Se

nsor

s and

Con

trol

lers

6.

1.1.

5.1

Com

ply

with

app

licab

le u

tility

stan

dard

s for

fiel

d in

stal

latio

n of

equ

ipm

ent a

nd c

omm

unic

atio

n st

anda

rds

incl

udin

g:

1.A

NSI

/IEEE

C37

.90.

1 - 2

002

2.A

NSI

/IEEE

62.

45 –

200

2 3.

IEC

610

00-4

-4 –

200

4-07

4.

IEC

610

00-4

-2 –

200

1-04

5.

FCC

Par

t 15

Cla

ss B

6.

FCC

Par

t 15,

sub-

para

grap

h 24

7 7.

IETF

IPv4

8.

Com

ply

with

FC

C re

gula

tions

(pro

vide

doc

umen

tatio

n of

com

plia

nce

with

pro

posa

l res

pons

e)

9.Su

ppor

t for

late

st re

visi

on o

f abo

ve st

anda

rds w

here

app

licab

le.

FR

6.1.

1.5.

2 R

ecor

d se

lect

ed a

nalo

g I/O

, dig

ital I

/O, o

r acc

umul

ator

val

ues.

FR

6.1.

1.5.

3 Pr

ovid

e fo

r ope

ratio

n of

con

trol p

oint

s for

grid

con

trolle

rs.

FR

6.1.

1.5.

4 St

ore

15 m

inut

e in

terv

al d

ata

for a

min

imum

of 4

5 da

ys fo

r fou

r cha

nnel

s. D

ata

to p

ersi

st u

ntil

over

writ

ten.

PR

6.1.

1.5.

5 Pr

ovid

e tw

o-w

ay se

cure

com

mun

icat

ion

with

aut

horiz

ed sy

stem

s and

dev

ices

. FR

6.1.

1.5.

6 Po

sses

s a u

niqu

e in

tern

al (e

.g. s

eria

l num

ber)

and

ext

erna

l (e.

g. n

etw

ork

addr

ess)

iden

tity

to e

nabl

e ta

rget

ed

mes

sagi

ng a

nd c

omm

unic

atio

ns (i

.e. i

ndiv

idua

lly a

ddre

ssab

le m

eter

s).

FR

6.1.

1.5.

7 C

ontin

ue to

reco

rd d

ata

durin

g a

com

mun

icat

ions

failu

re/o

utag

e.

FR

R

FP-S

C-S

VPD

CC

S-01

6

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

1.5.

8 R

espo

nd to

a re

ques

t fro

m a

n au

thor

ized

sour

ce fo

r pre

senc

e of

inpu

t vol

tage

(dev

ice

pow

er).

FR

6.1.

1.5.

9 W

hen

a D

istri

butio

n M

eter

repl

ies t

o a

requ

est f

or v

olta

ge, i

t sha

ll re

port:

1) t

imes

tam

p, a

nd 2

) vol

tage

. FR

6.1.

1.5.

10

Ope

rate

off

vol

tage

s bet

wee

n 11

0 an

d 48

0 vo

lts.

PR

6.1.

1.5.

11

Dis

tribu

tion

Met

ers s

hall

be a

ble

to o

pera

te fo

r ext

ende

d pe

riods

in th

e ab

senc

e of

grid

pow

er (a

t lea

st e

ight

ho

urs)

PR

6.1.

1.5.

12

List

all

dist

ribut

ion

and/

or o

ther

end

poi

nt d

evic

es su

ppor

ted

by th

e pr

opos

ed A

MI S

olut

ion,

incl

udin

g, b

ut

not l

imite

d to

: 1.

Prog

ram

mab

le C

apac

itor C

ontro

ller

2.R

emot

e A

utom

atio

n R

eclo

ser

3.R

emot

e C

ontro

l Sw

itch

4.Fa

ult I

ndic

ator

s 5.

Net

wor

k Pr

otec

tors

6.

Dis

tribu

tion

Met

ers

7.V

olta

ge R

egul

ator

s with

Tap

Cha

nger

Pos

ition

Indi

cato

r 8.

Pow

er Q

ualit

y M

eter

9.

Wat

er P

ress

ure

Sens

or

10.

Tem

pera

ture

Sen

sor

11.

Vid

eo C

amer

a

FR

6.1.

1.5.

13

As p

art o

f sys

tem

acc

epta

nce

test

ing,

Res

pond

er sh

all d

emon

stra

te fu

nctio

nalit

y of

five

(5) d

iffer

ent

dist

ribut

ion

met

ers,

grid

sens

ors a

nd c

ontro

llers

for t

estin

g on

SV

P’s i

nsta

lled

AM

I net

wor

k in

ord

er to

show

su

cces

sful

syst

em in

tegr

atio

n, te

stin

g an

d ve

rific

atio

n of

ope

ratio

n.

PR

6.1.

2 Fi

eld

Are

a N

etw

ork

(FA

N)

6.1.

2.1

FAN

- G

ener

al

6.1.

2.1.

1 C

ompl

y w

ith F

CC

regu

latio

ns (p

rovi

de d

ocum

enta

tion

of c

ompl

ianc

e w

ith p

ropo

sal r

espo

nse)

and

co

mm

unic

atio

ns st

anda

rds i

nclu

ding

: 1.

FCC

Par

t 15

Cla

ss B

2.

FCC

Par

t 15,

sub-

para

grap

h 24

7 3.

IETF

TC

P/U

DP

4.IE

TF IP

v6

PR

6.1.

2.1.

2 Sh

all b

e m

odul

ar to

per

mit

chan

ge o

f net

wor

k co

mm

unic

atio

ns te

chno

logy

.

FR

6.1.

2.1.

3 N

etw

ork

desi

gn m

ust b

e se

lf he

alin

g an

d se

lf in

itial

izin

g. D

escr

ibe

how

net

wor

k re

-est

ablis

hes

com

mun

icat

ion

afte

r int

erru

ptio

n.

FR

R

FP-S

C-S

VPD

CC

S-01

7

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

2.2

FAN

Con

trol

ler/

Col

lect

or -

Gen

eral

6.

1.2.

2.1

Ope

rate

for e

xten

ded

perio

ds in

the

abse

nce

of g

rid p

ower

for a

t lea

st e

ight

(8) h

ours

.PR

6.1.

2.2.

2 H

arde

ned

to o

pera

te in

a n

oisy

ele

ctric

al e

nviro

nmen

t. R

espo

nder

shal

l pro

vide

thei

r cer

tific

atio

ns fo

r El

ectro

mag

netic

Com

patib

ility

(e.g

. AN

SI C

12.2

0, IE

C 6

1000

-4-2

, etc

.).

PR

6.1.

2.2.

3 Sh

all h

ave

a ou

tage

rate

of l

ess t

han

0.01

% p

er a

nnum

ove

r the

requ

ired

oper

atin

g lif

e of

the

syst

em (2

0 ye

ars)

. Pr

ovid

e en

gine

erin

g st

atis

tical

cal

cula

tion

of p

roje

cted

life

incl

udin

g M

TBF

for m

eter

incl

udin

g co

mm

unic

atio

n m

odul

e. P

rovi

de a

ll ac

tual

fiel

d pe

rfor

man

ce d

ata

to-d

ate

for m

eter

s ins

talle

d on

ope

ratio

nal

syst

ems a

nd su

pply

cum

ulat

ive

failu

re-in

-tim

e (F

IT) d

ata

for F

AN

Con

trolle

r/Col

lect

or b

y m

anuf

actu

rer/m

odel

num

ber.

PR

6.1.

2.2.

4 Sh

all b

e av

aila

ble

24 h

ours

per

day

, 7 d

ays a

wee

k w

ith a

n al

low

ance

for d

own

time

for m

aint

enan

ce.

PR

6.1.

2.2.

5 Ti

me-

sync

hron

ized

with

an

exte

rnal

tim

e so

urce

at l

east

onc

e pe

r day

. List

sour

ce o

rigin

atio

n, a

ccur

acy

and

upda

te p

roce

dure

. FR

6.1.

2.2.

6 C

ompo

nent

s sto

ring

payl

oad

data

shal

l util

ize

non-

vola

tile

mem

ory

for s

torin

g an

d re

tain

ing

this

info

rmat

ion.

R

epor

t dat

a st

orag

e st

rate

gy fo

r mes

sage

han

dlin

g, u

ploa

ded

met

er re

ads,

file

trans

fer,

and

prog

ram

do

wnl

oad.

FR

6.1.

2.2.

7 C

apab

le o

f con

nect

ing

to a

mai

n vo

ltage

rang

ing

from

120

V to

240

V.

FR

6.1.

2.2.

8 D

escr

ibe

inst

alla

tion

and

oper

atio

n re

quire

men

ts in

clud

ing:

1.

Wei

ght

2.Si

ze3.

Pow

er4.

Envi

ronm

ent

5.Lo

catio

n 6.

Mou

ntin

g

FR

6.1.

2.3

FAN

Con

trol

ler/

Col

lect

or -

Func

tions

6.

1.2.

3.1

Supp

ort p

riorit

ized

mes

sage

pro

cess

ing.

FR6.

1.2.

3.2

Supp

ort a

secu

re, r

outa

ble,

util

ity e

xten

sibl

e m

essa

ge fo

rmat

. FR

6.

1.2.

3.3

Shal

l per

mit

rem

ote:

1.

Stat

us re

port

(up/

dow

n)

2.D

iagn

ostic

s 3.

Link

stat

us re

port

4.C

omm

unic

atio

ns e

vent

log

retri

eval

5.

Rep

ortin

g of

resu

lts o

f FA

N c

onne

ctiv

ity a

nd st

reng

th to

the

HES

FR

R

FP-S

C-S

VPD

CC

S-01

8

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

3 H

ead-

End

Sys

tem

6.

1.3.

1 H

ead-

End

Sys

tem

- G

ener

al

6.1.

3.1.

1 Pr

oces

s req

uest

s fro

m th

e M

DM

S fo

r 500

(or 1

% o

f the

AM

I met

er p

opul

atio

n) o

n-de

man

d re

ques

ts p

er d

ay

for r

efre

sh o

f met

er in

terv

al d

ata

(not

incl

udin

g th

e pr

e-sc

hedu

led

met

er d

ata

colle

ctio

n sc

hedu

les)

. PR

6.1.

3.1.

2 Pe

rfor

m d

ata

flow

con

trol a

fter a

com

mun

icat

ion

or p

ower

out

age

to p

reve

nt re

sour

ces f

rom

bei

ng

over

load

ed.

FR

6.1.

3.1.

3 Su

ppor

t mes

sage

prio

rity

for t

he fo

llow

ing:

1)

Hig

h pr

iorit

y –

imm

edia

te n

eed

(e.g

. on-

dem

and

met

er re

ad)

2)M

ediu

m p

riorit

y –

stan

dard

ope

ratio

nal n

eed

(e.g

. sch

edul

ed m

eter

read

) 3)

Low

prio

rity

– sy

stem

info

rmat

ion

colle

ctio

n (e

.g. e

rror

log

colle

ctio

n)

6.1.

3.2

Hea

d E

nd S

yste

m -

Func

tions

6.

1.3.

2.1

All

mes

sage

s rec

eive

d by

the

HES

incl

udin

g al

l met

er a

nd n

on-m

eter

read

s sha

ll be

tim

e st

ampe

d up

on

rece

ipt b

y th

e H

ES.

FR

6.1.

3.2.

2 V

alid

ate

the

inte

rnal

clo

ck ti

me

for m

eter

s, di

strib

utio

n de

vice

s and

all

othe

r fie

ld c

omm

unic

atio

ns

com

pone

nts a

t lea

st o

nce

per d

ay a

nd sy

nchr

oniz

e w

ith sy

stem

tim

e if

the

diff

eren

ce e

xcee

ds a

con

figur

able

to

lera

nce.

Log

repo

rted

resy

nch

even

ts.

FR

6.1.

3.2.

3 Lo

g an

eve

nt m

essa

ge fo

r eac

h m

eter

if th

e da

ily ti

me

valid

atio

n de

tect

s met

er ti

me

that

is g

reat

er th

an 1

20

seco

nds o

ut o

f syn

ch w

ith sy

stem

tim

e so

urce

. PR

6.1.

4 A

MI S

olut

ion

Func

tion

6.1.

4.1

Fiel

d T

ools

and

Met

er In

stal

latio

n 6.

1.4.

1.1

Fiel

d to

ol(s

) to

be p

rocu

red

incl

ude

five

(5) f

or e

lect

ric m

eter

s and

five

(5) f

or w

ater

met

ers.

Alte

rnat

ivel

y,

plea

se in

dica

te if

pro

pose

d to

ol su

ppor

ts b

oth

elec

tric

and

wat

er m

eter

s, an

d if

so, p

rovi

de fi

ve (5

) tot

al.

FR

6.1.

4.1.

2 Pr

ovid

e de

scrip

tion

of m

eter

inst

alla

tion

end-

to-e

nd p

roce

ss in

clud

ing

met

er p

repa

ratio

n, a

sset

man

agem

ent,

use

of F

ield

Too

l, an

d en

viro

nmen

tal h

andl

ing

of n

ew m

eter

pac

kagi

ng a

nd d

ispo

sal o

f old

met

ers.

Not

e th

at

SVP

has a

cqui

red

a M

eter

Ass

et M

anag

emen

t Sys

tem

as p

art o

f the

supp

lier p

rovi

ded

MD

MS.

FR

6.1.

4.1.

3 A

ll m

eter

s to

be te

sted

to N

IST

stand

ards

for a

ccur

acy

spec

ifica

tion.

Res

pond

er to

stat

e m

eter

test

equ

ipm

ent

man

ufac

ture

r/mod

el to

be

used

and

cal

ibra

tion

met

hodo

logy

. R

espo

nder

to in

dica

te if

met

er te

stin

g to

be

inte

grat

ed w

ith S

VP

met

er sh

op.

FR

6.1.

4.1.

4 M

eter

shal

l be

prep

rogr

amm

ed w

ith d

efau

lt SV

P co

nfig

urat

ion

prio

r to

ship

men

t fro

m th

e m

anuf

actu

rer.

FR6.

1.4.

1.5

Met

er sh

all b

e ph

ysic

ally

ass

igne

d a

utili

ty m

eter

num

ber (

befo

re it

arr

ives

at u

tility

) whi

ch id

entif

ies

man

ufac

ture

r, m

eter

form

, vol

tage

, com

mun

icat

ions

type

, etc

. FR

6.1.

4.1.

6 In

divi

dual

met

ers s

hall

be id

entif

iabl

e w

ithin

ship

ping

con

tain

ers a

nd p

acka

ging

(can

be

RFI

D -

Rad

io

Freq

uenc

y ID

tag

or b

ar c

ode)

. M

eter

iden

tific

atio

n m

echa

nism

shal

l req

uire

min

imal

man

ual i

nter

actio

n,

and

shou

ld b

e us

able

by

vario

us u

sers

(war

ehou

se te

ch, m

eter

shop

tech

, met

er in

stal

ler)

.

FR

R

FP-S

C-S

VPD

CC

S-01

9

Syst

em R

equi

rem

ents

Spr

eads

heet

6.1.

4.1.

7 M

eter

pac

king

labe

ls sh

all i

nclu

de c

lass

, vol

tage

, wire

, cyc

les,

test

am

ps, K

W, c

atal

og n

umbe

r, Pu

rcha

se

Ord

er n

umbe

r and

rele

ase,

qua

ntity

, met

er fo

rm, b

orn-

on d

ate,

lot n

umbe

r, ut

ility

met

er n

umbe

rs in

box

, m

anuf

actu

rer s

eria

l num

ber.

FR

6.1.

4.1.

8 U

pon

com

plet

ion

of p

rope

r aut

horiz

atio

n by

the

met

er o

f a F

ield

Too

l, m

eter

shal

l be

able

to id

entif

y its

elf t

o Fi

eld

Tool

and

pro

vide

acc

ess t

o its

dat

a an

d co

nfig

urat

ion

setti

ngs a

t ins

talla

tion

time,

and

late

r in

supp

ort o

f on

goin

g op

erat

ions

& m

aint

enan

ce a

ctiv

ities

.

FR

6.1.

4.1.

9 M

eter

shal

l com

mun

icat

e lo

cally

to a

Fie

ld T

ool i

ndep

ende

ntly

of t

he n

orm

al A

MI c

omm

unic

atio

ns

mec

hani

sm.

FR

6.1.

4.1.

10

Met

er sh

all s

uppo

rt lo

cal d

ownl

oad

to a

Fie

ld T

ool o

f all

met

er a

nd c

omm

unic

atio

ns d

ata

and

logs

stor

ed in

m

eter

mem

ory

thro

ugh

both

wire

less

and

opt

ical

por

t com

mun

icat

ions

. FR

6.1.

4.1.

11

Met

er sh

all s

uppo

rt lo

cal d

ownl

oad

to a

Fie

ld T

ool o

f all

met

er a

nd c

omm

unic

atio

ns d

ata

and

logs

stor

ed in

m

eter

mem

ory

with

in o

ne (1

) min

ute

or le

ss.

PR

6.1.

4.1.

12

Fiel

d To

ol sh

all c

heck

secu

rity/

auth

entic

atio

n fo

r loc

al m

eter

dat

a do

wnl

oad

atte

mpt

s to

ensu

re d

ownl

oads

ca

n on

ly b

e ex

ecut

ed b

y au

thor

ized

util

ity o

r thi

rd p

arty

per

sonn

el.

Incl

udes

secu

re lo

cal d

ownl

oad

of a

ll m

eter

and

com

mun

icat

ions

dat

a an

d lo

gs st

ored

in m

eter

mem

ory

(e.g

. reg

iste

r rea

d, d

eman

d, in

terv

al d

ata,

lo

gs, v

olta

ge, P

F, e

tc.).

FR

6.1.

4.1.

13

Fiel

d To

ol sh

all s

uppo

rt m

eter

ID (b

arco

de/R

FID

) and

logg

ing

of G

PS lo

catio

n fo

r ins

talle

d m

eter

. FR

6.

1.4.

1.14

M

eter

s and

dis

tribu

tion

devi

ces s

hall

log

sour

ce o

f req

uest

for d

ata

dow

nloa

d at

tem

pts f

rom

bot

h Fi

eld

Tool

an

d FA

N C

ontro

ller/C

olle

ctor

. FR

6.1.

4.1.

15

Fiel

d To

ol sh

all p

rovi

de w

ork

orde

r fun

ctio

nalit

y to

allo

w fo

r inv

estig

atio

n, re

solu

tion,

and

initi

atio

n (f

or a

s-fo

und

prob

lem

s ide

ntifi

ed in

fiel

d) o

f tro

uble

repo

rts.

FR

6.1.

4.1.

16

Fiel

d To

ol sh

all t

est t

he A

MI c

omm

unic

atio

ns in

terf

ace

on th

e m

eter

. FR

6.

1.4.

1.17

Fi

eld

Tool

shal

l uni

quel

y id

entif

y m

eter

s by

thei

r phy

sica

l loc

atio

n (i.

e. L

AT/

LON

G) a

nd re

lay

this

in

form

atio

n to

the

HES

. Th

e Fi

eld

Tool

mus

t be

able

to sp

ecify

uni

que

loca

tion

iden

tifie

r for

eac

h m

eter

w

hen

mul

tiple

met

ers a

re a

t the

sam

e LA

T/LO

NG

.

FR

6.1.

4.1.

18

Fiel

d To

ol sh

all s

uppo

rt m

ultip

le a

pplic

atio

ns (e

.g. w

ork

orde

r man

agem

ent,

met

er

man

agem

ent/c

onfig

urat

ion,

FA

N C

ontro

ller/C

olle

ctor

test

ing/

man

agem

ent,

etc.

). FR

6.1.

4.1.

19

Fiel

d To

ol sh

all a

llow

use

r to

seam

less

ly m

ove

back

and

forth

bet

wee

n m

ultip

le a

pplic

atio

ns ru

nnin

g si

mul

tane

ousl

y, w

ithou

t exi

ting

the

appl

icat

ions

. FR

6.1.

4.1.

20

Upo

n m

eter

inst

alla

tion,

the

Fiel

d To

ol sh

all s

ynch

roni

ze th

e m

eter

's in

tern

al c

lock

. FR

6.1.

4.1.

21

As m

eter

s sel

f-re

gist

er, t

he H

ES sh

all i

nitia

lly p

lace

them

into

a re

ad g

roup

. FR

6.1.

4.1.

22

Fiel

d To

ol sh

all r

emot

ely

conf

igur

e th

e m

eter

's re

cord

ing

inte

rval

leng

th.

FR

6.1.

4.1.

23

Fiel

d To

ol sh

all a

cces

s cha

nnel

mul

tiplie

rs, m

eter

mul

tiplie

rs, u

nit o

f mea

sure

per

cha

nnel

, and

oth

er b

asic

m

eter

info

. FR

6.1.

4.1.

24

Met

er sh

all a

ccep

t ins

talle

d se

rvic

e po

int i

nfor

mat

ion

from

the

inst

alle

r's F

ield

Too

l. FR

6.

1.4.

1.25

Fi

eld

Tool

shal

l acc

ept o

ld m

eter

ID a

nd c

omm

unic

ate

it to

the

HES

. FR

6.

1.4.

1.26

Fi

eld

Tool

shal

l acc

ept o

ld m

eter

fina

l rea

ding

from

insta

ller f

ield

tool

and

com

mun

icat

e it

to th

e H

ES.

FR

R

FP-S

C-S

VPD

CC

S-01

10

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.1.

27

By

defa

ult,

met

er d

isco

nnec

t sw

itch

shal

l be

in th

e "c

lose

d"/c

onne

cted

pos

ition

upo

n in

stal

latio

n.

FR

6.1.

4.1.

28

Upo

n in

stal

latio

n, th

e m

eter

shal

l rec

ogni

ze it

is in

the

wro

ng so

cket

(con

figur

atio

n, i.

e. n

umbe

r of c

lips)

and

al

arm

this

con

ditio

n.

FR

6.1.

4.1.

29

Upo

n in

stal

latio

n, m

eter

shal

l sel

f-re

gist

er o

n th

e H

ES v

ia th

e Fi

eld

Are

a N

etw

ork

(FA

N).

Sel

f-re

gist

ratio

n da

ta sh

all i

nclu

de:

1.N

ew m

eter

ID

2.N

ew m

eter

inst

alla

tion

read

3.

Com

mun

icat

ions

add

ress

4.

Met

er lo

g in

form

atio

n 5.

Rem

oved

met

er ID

6.

Rem

oved

met

er re

ad

7.Se

curit

y cr

eden

tials

8.

Cus

tom

er d

evic

es p

rese

nt w

ithin

HA

N (m

ay n

ot u

se th

is in

form

atio

n un

til c

usto

mer

enr

olls

) 9.

Cur

rent

pro

gram

iden

tific

atio

n

FR

6.1.

4.1.

30

If n

ot se

lf-re

gist

ered

on

inst

all,

met

er sh

all s

elf-

regi

ster

on

the

HES

the

first

tim

e th

at c

omm

unic

atio

n is

es

tabl

ishe

d. P

re-c

ondi

tion:

met

er m

ust b

e su

pplie

d a

uniq

ue id

entif

ier b

efor

e th

e m

eter

can

aut

hent

icat

e.

FR

6.1.

4.1.

31

In th

e ca

se o

f sel

f-re

gist

ratio

n fa

ilure

, met

er sh

all b

e ab

le to

aut

omat

ical

ly re

atte

mpt

self-

regi

stra

tion

afte

r a

conf

igur

able

per

iod

of ti

me.

FR

6.1.

4.1.

32

Upo

n in

stal

latio

n, m

eter

shal

l per

form

a se

lf di

agno

stic

and

det

ect a

nd lo

g al

l fai

lure

s. SV

P de

fined

crit

ical

fa

ilure

s sha

ll be

repo

rted

to th

e H

ES im

med

iate

ly (i

nclu

ding

, at a

min

imum

, che

ck su

m e

rror

, met

er fa

ilure

fr

om fi

rmw

are

upgr

ade,

met

rolo

gy fa

ilure

, pro

gram

or m

emor

y fa

ilure

, and

tim

e sy

nch

failu

re).

FR

6.1.

4.1.

33

Upo

n in

stal

latio

n, m

eter

shal

l be

able

to c

omm

unic

ate

the

follo

win

g to

Fie

ld T

ool:

1.M

eter

hea

lth c

heck

/dia

gnos

tic re

sults

2.

Com

mun

icat

ions

net

wor

k ch

eck

resu

lts

FR

6.1.

4.1.

34

Met

er sh

all c

ompl

ete

inst

alla

tion

self-

regi

stra

tion

and

self-

diag

nost

ic p

roce

sses

in le

ss th

an tw

o m

inut

es

com

bine

d. T

his i

s driv

en b

y th

e fa

ct th

at to

tal m

eter

inst

alla

tion

time

shal

l be

less

than

15

min

utes

.

PR

6.1.

4.2

Met

er In

tegr

atio

n/N

etw

ork

Man

agem

ent

6.1.

4.2.

1 D

escr

ibe

netw

ork

man

agem

ent s

yste

m a

nd o

pera

tion

for a

ll m

anag

ed d

evic

es in

the

netw

ork

incl

udin

g de

vice

m

anag

emen

t, de

vice

stat

us a

nd e

vent

not

ifica

tion.

FR

6.1.

4.2.

2 D

escr

ibe

netw

ork

man

agem

ent s

yste

m o

pera

tor i

nter

face

s and

dis

play

s. FR

6.1.

4.2.

3 N

etw

ork

shal

l pro

vide

“gu

est”

acc

ess f

or n

ew d

evic

es c

onne

ctin

g to

net

wor

k.

FR6.

1.4.

2.4

HES

shal

l aut

hent

icat

e ne

w d

evic

es c

onne

ctin

g to

net

wor

k.

FR6.

1.4.

2.5

Prov

ide

upda

ted

repo

rts a

t lea

st o

nce

a da

y, a

s wel

l as o

n-de

man

d th

at c

onta

in k

ey d

iagn

ostic

s and

stat

istic

s fr

om a

ll A

MI m

eter

s, de

vice

s, an

d fie

ld c

omm

unic

atio

n ne

twor

k el

emen

ts.

Rep

orts

shal

l inc

lude

(at a

m

inim

um) m

eter

read

stat

us re

ports

, eve

nt/tr

ansa

ctio

n st

atus

repo

rts, t

roub

le re

ports

, and

met

er

addi

tions

/rem

oval

s.

FR

6.1.

4.2.

6 H

ES sh

ould

be

mod

ular

to p

erm

it ch

ange

of n

etw

ork

com

mun

icat

ions

tech

nolo

gy.

FR

R

FP-S

C-S

VPD

CC

S-01

11

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.2.

7 R

espo

nder

shal

l cal

cula

te th

e pr

ojec

ted

amou

nt o

f dat

a ge

nera

ted

daily

, wee

kly,

mon

thly

, and

ann

ually

and

pr

ovid

e th

is in

form

atio

n to

SV

P in

the

form

of a

repo

rt.

FR

6.1.

4.2.

8 R

espo

nder

shal

l sta

te m

etho

d us

ed to

ens

ure

accu

racy

of t

rans

mitt

ed m

eter

read

ings

incl

udin

g da

ta in

tegr

ity

and

secu

rity.

FR

6.1.

4.3

Sche

dule

d R

eads

6.

1.4.

3.1

Solu

tion

shal

l sup

port

met

er re

ad sc

hedu

les f

rom

MD

MS

incl

udin

g do

wnl

oad

of d

efau

lt m

eter

sche

dule

into

m

eter

s and

pro

cess

ing

of m

eter

read

s by

MD

MS

usin

g sc

hedu

led

polli

ng.

FR

6.1.

4.3.

2 M

eter

read

tim

e sh

all b

e re

mot

ely

set a

nd m

eter

shal

l sto

re it

s ow

n de

faul

t rea

d sc

hedu

le.

FR6.

1.4.

3.3

Rec

eive

and

log

the

met

er a

ckno

wle

dgem

ent o

f suc

cess

ful d

efau

lt re

ad sc

hedu

le se

tup.

FR

6.1.

4.3.

4 H

ES sh

all p

rovi

de e

vent

not

ifica

tion

whe

n a

rece

ipt o

f ack

now

ledg

emen

t fro

m m

eter

of a

read

sche

dule

setu

p fr

om th

e m

eter

take

s lon

ger t

han

five

(5) m

inut

es o

f the

setu

p ev

ent r

eque

st b

eing

sent

. PR

6.1.

4.3.

5 H

ES sh

all p

rovi

de e

vent

not

ifica

tion

whe

n re

ceip

t of a

ckno

wle

dgem

ent o

f a M

DM

S po

lled

read

requ

est f

rom

m

eter

take

s lon

ger t

han

one

(1) m

inut

e.

PR

6.1.

4.3.

6 M

eter

shal

l sen

d al

l rea

d m

eter

dat

a ac

cord

ing

to it

s sto

red

defa

ult r

ead

sche

dule

(with

out b

eing

pro

mpt

ed b

y an

y ex

tern

al c

omm

and

or c

omm

unic

atio

n).

FR

6.1.

4.3.

7 H

ES w

ill p

erfo

rm lo

ad b

alan

cing

on

the

com

mun

icat

ions

net

wor

k re

sulti

ng fr

om sc

hedu

led

met

er re

ads,

supp

ort m

eter

read

retri

es w

hen

com

mun

icat

ions

fail,

and

pro

vide

clie

nts w

ith m

eter

dia

gnos

tic in

form

atio

n.

FR

6.1.

4.4

On

Dem

and

Rea

ds

6.1.

4.4.

1 Is

sue

an o

n-de

man

d re

ad re

ques

t ini

tiate

d fr

om th

e M

DM

S.

FR

6.1.

4.4.

2 Pr

oces

s res

pons

e to

requ

ests

for o

n-de

man

d ac

cess

to m

eter

and

log

data

.FR

6.1.

4.4.

3 O

ptim

ize

grou

p on

dem

and

read

s to

min

imiz

e th

e im

pact

on

syst

em p

erfo

rman

ce.

FR

6.1.

4.4.

4 R

etrie

ve lo

gs o

n de

man

d fr

om m

eter

s and

dis

tribu

tion

devi

ces a

nd a

ll FA

N C

ontro

ller/C

olle

ctor

s. FR

6.

1.4.

4.5

Aut

omat

ical

ly is

sue

a re

mot

e m

eter

test

upo

n on

-dem

and

read

requ

est f

ailu

re.

FR

6.1.

4.4.

6 R

ecor

d th

e so

urce

, typ

e, a

nd ID

of a

ll di

strib

utio

n sy

stem

dev

ice

data

. FR

6.

1.4.

4.7

Iden

tify

dist

ribut

ion

syst

em d

evic

es th

at d

id n

ot se

nd re

ques

ted

data

. FR

6.

1.4.

4.8

Prio

ritiz

e sc

hedu

led

and

unsc

hedu

led

read

dat

a fo

r rec

ipie

nts w

ith ti

me

sens

itive

dat

a re

quire

men

ts.

FR

6.1.

4.5

Eve

nt M

essa

ge/M

anag

emen

t 6.

1.4.

5.1

Met

er sh

all r

ecei

ve, s

end,

stor

e, lo

g, a

nd p

roce

ss m

any

type

s of e

vent

and

info

rmat

iona

l mes

sage

s inc

ludi

ng

disc

onne

ct, r

econ

nect

, pre

paym

ent,

met

er re

ad sc

hedu

le, m

aint

enan

ce, d

eman

d re

spon

se c

urta

ilmen

t st

art/e

nd, c

usto

mer

ove

rrid

e, e

tc.

FR

6.1.

4.5.

2 M

eter

shal

l aut

hent

icat

e m

essa

ge/re

ques

t sou

rces

(sys

tem

s or d

evic

es) p

rior t

o pr

oces

sing

or d

ispl

ayin

g su

ch

info

rmat

ion.

FR

6.1.

4.5.

3 M

eter

shal

l rej

ect a

nd lo

g m

essa

ges/

requ

ests

that

are

rece

ived

from

una

utho

rized

syst

ems o

r dev

ices

.FR

R

FP-S

C-S

VPD

CC

S-01

12

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.5.

4 M

eter

shal

l prio

ritiz

e m

essa

ges (

even

t and

info

rmat

iona

l) re

ceiv

ed fr

om th

e H

ES (e

.g. c

onne

ct/d

isco

nnec

t, lo

ad c

ontro

l, et

c.) b

ased

on

mes

sage

attr

ibut

es (t

ype,

sour

ce, e

xplic

it pr

iorit

y, e

tc.).

FR

6.1.

4.5.

5 M

eter

shal

l sen

d an

ack

now

ledg

emen

t of r

ecei

pt o

f eve

nt a

nd in

form

atio

nal m

essa

ges t

o th

e H

ES.

FR

6.1.

4.5.

6 M

eter

shal

l sen

d an

ack

now

ledg

emen

t of r

ecei

pt o

f eve

nt a

nd in

form

atio

nal m

essa

ges t

o th

e H

ES w

ithin

a

conf

igur

able

leng

th o

f tim

e (a

s qui

ckly

as 6

0 se

cond

s).

PR

6.1.

4.5.

7 M

eter

shal

l log

all

mes

sage

s sen

t to

and

rece

ived

from

the

HES

. M

eter

mes

sage

logs

shal

l inc

lude

the

follo

win

g in

form

atio

n at

a m

inim

um: m

essa

ge ty

pe, p

roce

ss st

atus

, sys

tem

/dev

ice

sour

ce, d

ate/

time

rece

ived

or

sent

(int

erna

l met

er c

lock

), ev

ent s

ched

ule

(sta

rt an

d en

d) d

ate/

time

(if a

pplic

able

), ho

urly

and

/or t

ime-

of-

use

(TO

U) p

rice

info

rmat

ion

(if a

pplic

able

for t

he e

vent

type

).

FR

6.1.

4.5.

8 H

ES sh

all s

end

and

rece

ive

vario

us ty

pes o

f eve

nt m

essa

ges (

e.g.

dem

and

resp

onse

, loa

d co

ntro

l, di

scon

nect

/reco

nnec

t, pr

epay

men

t, et

c.) t

o an

d fr

om a

ll so

lutio

n co

mpo

nent

s (e.

g. m

eter

s, di

strib

utio

n de

vice

s and

FA

N C

ontro

ller/C

olle

ctor

s).

FR

6.1.

4.5.

9 H

ES sh

all a

llow

sche

dulin

g of

con

flict

ing

even

ts b

y pr

oces

sing

hig

her p

riorit

y m

essa

ges f

irst.

FR6.

1.4.

5.10

H

ES sh

all s

ched

ule

even

t mes

sage

s to

be d

eliv

ered

to th

e m

eter

, dis

play

dev

ice

or c

ontro

l equ

ipm

ent t

o en

sure

the

utili

ty m

eets

regu

lato

ry re

quire

men

ts (e

.g. d

ay a

head

eve

nt b

y 3:

00 p

.m. o

f the

pre

viou

s day

, day

of

eve

nt b

y 10

a.m

. of d

ay a

nd re

al-ti

me

even

ts o

n-de

man

d).

FR

6.1.

4.5.

11

All

even

t mes

sage

s sen

t by

the

HES

shal

l be

ackn

owle

dged

by

the

targ

eted

dev

ice

(FA

N, m

eter

s, et

c.).

For

sy

nchr

onou

s req

uest

s, th

e ta

rget

com

pone

nt w

ill re

spon

d w

ith th

e re

sult

of th

e re

ques

t. F

or a

sync

hron

ous

requ

ests

, the

targ

et c

ompo

nent

will

ack

now

ledg

e re

ceip

t of r

eque

st a

nd w

ill a

sync

hron

ousl

y no

tify

HES

of

resu

lts.

FR

6.1.

4.5.

12

HES

shal

l log

all

mes

sage

s (ev

ent a

nd in

form

atio

nal)

sent

to a

nd re

ceiv

ed fr

om a

ll so

lutio

n co

mpo

nent

s (m

eter

s, co

mm

unic

atio

ns d

evic

es, e

tc.)

with

the

mes

sage

dat

e/tim

e, e

vent

/mes

sage

type

iden

tifie

r, an

d so

urce

/targ

et(s

) ide

ntifi

er.

FR6.

1.4.

5.13

In

the

even

t tha

t an

even

t mes

sage

is n

ot a

ckno

wle

dged

(if e

xpec

ted)

, HES

shal

l be

able

to a

utom

atic

ally

re

try th

e op

erat

ion.

Thi

s fre

quen

cy a

nd ti

min

g of

this

func

tiona

lity

shal

l be

conf

igur

able

, dep

ende

nt o

n th

e ev

ent m

essa

ge ty

pe a

nd d

evic

e ta

rget

.

FR

6.1.

4.5.

14

HES

shal

l for

bul

k op

erat

ions

(e.g

. dai

ly n

on-p

ay d

isco

nnec

t eve

nts)

, HES

shal

l sup

port

leve

ling

of e

vent

m

essa

ges s

o as

to m

inim

ize

impa

cts t

o th

e sy

stem

and

supp

ort p

erso

nnel

. Fo

r cur

tailm

ents

, em

erge

ncy

or

othe

rwis

e, th

is m

ay in

clud

e th

e ca

pabi

lity

for b

road

cast

mes

sage

s key

ed b

y ra

te c

lass

, geo

grap

hy, t

ariff

etc

.

FR

6.1.

4.6

Loc

al D

ispl

ay C

onfig

urat

ion

6.1.

4.6.

1 H

ES sh

all c

omm

unic

ate

alph

a/nu

mer

ic in

form

atio

nal m

essa

ges t

o th

e m

eter

and

/or o

ther

cus

tom

er d

ispl

ay

devi

ces.

FR

6.1.

4.6.

2 R

emot

ely

conf

igur

able

to re

cord

the

amou

nt o

f gro

ss a

nd/o

r net

ene

rgy

cons

umed

and

gen

erat

ed (k

Wh)

w

ithin

the

curr

ent b

ill c

ycle

so th

at it

can

be

disp

laye

d on

a p

rem

ises

dev

ice

and/

or m

eter

dis

play

. FR

R

FP-S

C-S

VPD

CC

S-01

13

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.7

Tes

ting

and

Dia

gnos

tics

6.1.

4.7.

1 Pr

ovid

e co

mpr

ehen

sive

rem

ote

test

ing

and

diag

nost

ic c

apab

ilitie

s for

eac

h sy

stem

com

pone

nt

(com

mun

icat

ions

and

met

ers)

bas

ed o

n a

(per

iodi

c) sc

hedu

le o

r on

dem

and.

Rem

ote

test

ing

and

diag

nost

ic

alar

m m

essa

ges a

re to

be

cons

ider

ed h

igh

prio

rity.

FR

6.1.

4.7.

2 R

emot

ely

dete

ct n

etw

ork

com

mun

icat

ions

pro

blem

s inc

ludi

ng lo

ss o

f red

unda

nt c

omm

unic

atio

ns p

athw

ays,

dim

inis

hing

sign

al st

reng

th, r

epea

ted

dela

ys in

ack

now

ledg

emen

t, et

c.FR

6.1.

4.7.

3 Lo

g th

e re

sults

of a

ll re

mot

e te

stin

g an

d di

agno

stic

s act

iviti

es a

nd a

ny a

utom

atic

act

ions

take

n ba

sed

on th

ose

resu

lts.

FR

6.1.

4.7.

4 M

ake

the

resu

lts o

f all

rece

ived

ale

rts a

nd re

mot

e te

stin

g an

d di

agno

stic

resu

lts a

vaila

ble

to t

he M

DM

S.

FR

6.1.

4.7.

5 H

ave

conf

igur

able

ale

rt le

vels

and

not

ifica

tions

bas

ed o

n th

e se

verit

y of

a p

robl

em d

etec

ted

and

the

num

ber

of e

ndpo

ints

aff

ecte

d.

FR

6.1.

4.7.

6 C

lass

ify sp

ecifi

c te

stin

g/di

agno

stic

resu

lts to

eith

er re

quire

or n

ot re

quire

hum

an in

terv

entio

n (c

onfig

urab

le)

in th

e de

term

inat

ion

of is

suin

g tro

uble

repo

rts.

FR

6.1.

4.7.

7 Su

ppor

t on

dem

and

or sc

hedu

led

met

er te

sts i

ssue

d re

mot

ely

via

the

HES

or o

n-si

te v

ia F

ield

Too

l. FR

6.

1.4.

7.8

Supp

ort a

rem

otel

y or

loca

lly in

itiat

ed m

eter

test

for c

omm

unic

atio

ns c

onne

ctio

n st

atus

. FR

6.

1.4.

7.9

Supp

ort a

rem

otel

y or

loca

lly in

itiat

ed m

eter

test

for e

nerg

ized

stat

us.

FR

6.1.

4.7.

10

Supp

ort a

rem

otel

y or

loca

lly in

itiat

ed m

eter

test

for l

oad

side

vol

tage

. FR

6.

1.4.

7.11

Su

ppor

t a re

mot

ely

or lo

cally

initi

ated

met

er te

st fo

r dis

conn

ect s

witc

h st

atus

. FR

6.

1.4.

7.12

Su

ppor

t a re

mot

ely

or lo

cally

initi

ated

met

er te

st fo

r int

erna

l clo

ck ti

me

accu

racy

. FR

6.

1.4.

7.13

In

itiat

e m

eter

test

s aut

omat

ical

ly b

ased

on

a sc

hedu

le st

ored

with

in th

e m

eter

, bas

ed o

n a

sche

dule

stor

ed

with

in th

e FA

N C

ontro

ller/C

olle

ctor

, or b

ased

upo

n th

e de

tect

ion

of c

erta

in e

vent

s by

the

met

er.

FR

6.1.

4.7.

14

Send

non

-ene

rgy

usag

e m

essa

ges a

nd a

larm

s to

the

HES

that

con

tain

dat

e/tim

e fr

om in

tern

al m

eter

clo

ck,

mes

sage

cod

e/ty

pe, a

nd m

eter

iden

tifie

r. FR

6.1.

4.7.

15

Dia

gnos

e se

lf-te

st re

sults

and

det

erm

ine

if fa

ilure

s are

crit

ical

or n

on-c

ritic

al in

ord

er to

ass

ess w

hat k

ind

of

notif

icat

ion

shou

ld b

e pr

ovid

ed (e

.g. i

mm

edia

te, n

ight

ly, o

nly

upon

requ

est,

etc.

). P

riorit

ize

failu

res b

y sa

fety

/ser

vice

ver

sus o

ther

failu

re ty

pes.

FR

6.1.

4.7.

16

Test

/che

ck th

at m

eter

is re

cord

ing

data

cor

rect

ly a

nd c

onsi

sten

tly.

Det

ect,

log,

and

repo

rt pr

ogra

m o

r m

emor

y fa

ilure

. D

etec

ted

failu

res s

hall

be lo

gged

and

gen

erat

e an

eve

nt re

port

to th

e H

ES.

FR

6.1.

4.7.

17

Perf

orm

self

chec

k at

leas

t onc

e pe

r mon

th a

nd a

s ofte

n as

onc

e pe

r day

and

resu

lts lo

gged

and

repo

rted

in

with

nex

t sch

edul

ed re

ad.

PR

6.1.

4.7.

18

Send

safe

ty/s

ervi

ce fa

ilure

eve

nts w

ithin

five

(5) m

inut

es o

f det

ectio

n.

PR

6.1.

4.7.

19

Met

er sh

all m

ake

diag

nost

ic lo

g in

form

atio

n av

aila

ble

eith

er o

n-de

man

d or

upo

n ne

xt d

efau

lt sc

hedu

led

met

er re

ad to

HES

via

FA

N.

FR

R

FP-S

C-S

VPD

CC

S-01

14

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.8

Soft

war

e/Fi

rmw

are

Upg

rade

s 6.

1.4.

8.1

Acc

ept a

nd in

stal

l sof

twar

e/fir

mw

are

upgr

ades

pro

vide

d fr

om H

ES.

FR6.

1.4.

8.2

Acc

ept a

nd in

stal

l sof

twar

e/fir

mw

are

upgr

ades

pro

vide

d lo

cally

from

Fie

ld T

ool.

FR6.

1.4.

8.3

Con

tinue

nor

mal

ope

ratio

n w

hile

dow

nloa

ding

softw

are/

firm

war

e up

grad

es u

ntil

inst

ruct

ed to

cha

nge

to th

e ne

w v

ersi

on.

FR

6.1.

4.8.

4 Pe

rmit

rem

otel

y or

loca

lly in

itiat

ed re

vers

ion

of so

ftwar

e/fir

mw

are

to a

pre

viou

s ver

sion

. FR

6.

1.4.

8.5

Aut

omat

ical

ly re

vert

to a

pre

viou

s ver

sion

of s

oftw

are/

firm

war

e if

a cr

itica

l fai

lure

is d

etec

ted

on st

art-u

p fo

llow

ing

upgr

ade;

reve

rsio

n sh

all n

ot h

appe

n re

peat

edly

. FR

6.1.

4.8.

6 C

urre

nt m

eter

softw

are/

firm

war

e ve

rsio

n sh

all b

e re

mot

ely

and

loca

lly re

adab

le.

FR

6.1.

4.8.

7 C

onfig

urab

le to

reta

in st

ored

regi

ster

read

s ove

r a so

ftwar

e/fir

mw

are

upgr

ade.

FR

6.

1.4.

8.8

Con

figur

able

to re

set s

tore

d re

gist

er re

ads o

ver a

softw

are/

firm

war

e up

grad

e.

FR

6.1.

4.8.

9 R

etai

n al

l met

er c

onfig

urat

ion

setti

ngs,

stat

us, c

usto

mer

info

rmat

ion,

and

eve

nt lo

gs o

ver a

softw

are/

firm

war

e up

grad

e.

FR

6.1.

4.8.

10

Des

igne

d w

ith fa

ilsaf

e lo

gic

to a

void

mis

oper

atio

n of

the

disc

onne

ct sw

itch

and

load

con

trol/d

istri

bute

d ge

nera

tion

durin

g so

ftwar

e/fir

mw

are

upgr

ades

. Fi

rmw

are

upgr

ade

shal

l not

cau

se re

mot

e co

nnec

t/dis

conn

ect

to o

pera

te o

r cha

nge

curr

ent s

tate

.

FR

6.1.

4.8.

11

Log

firm

war

e do

wnl

oad

and

upgr

ade

atte

mpt

s, fa

ilure

s, su

cces

ses,

reve

rsio

ns, e

tc. w

ith ti

mes

tam

p.

FR

6.1.

4.8.

12

Coo

rdin

ate

softw

are/

firm

war

e up

grad

e sc

hedu

ling,

incl

udin

g id

entif

ying

whi

ch m

eter

s nee

d to

be

upgr

aded

. FR

6.

1.4.

8.13

C

ompa

re p

re-s

oftw

are/

firm

war

e up

grad

e m

eter

dat

a, m

eter

stat

us a

nd c

onne

ct/d

isco

nnec

t pos

ition

pre

-up

grad

e st

atus

with

pos

t-upg

rade

stat

us to

ens

ure

that

upg

rade

s are

succ

essf

ul.

FR

6.1.

4.9

Rem

ote

Con

nect

/Dis

conn

ect

6.1.

4.9.

1 M

eter

is to

rem

ain

ener

gize

d an

d co

ntin

ue to

mon

itor a

nd re

cord

con

sum

ptio

n (i.

e. z

ero

cons

umpt

ion

for

each

inte

rval

) whe

n di

scon

nect

switc

h is

in th

e op

en/d

isco

nnec

ted

posi

tion.

FR

6.1.

4.9.

2 A

ccep

t sch

edul

ed se

rvic

e di

scon

nect

/reco

nnec

t.FR

6.1.

4.9.

3 A

ble

to b

e re

mot

ely

disc

onne

cted

/reco

nnec

ted

on d

eman

d.FR

6.1.

4.9.

4 A

ble

to b

e re

mot

ely

disc

onne

cted

/reco

nnec

ted

acco

rdin

g to

util

ity p

re-c

onfig

ured

rule

s.FR

6.1.

4.9.

5 D

etec

t dup

licat

e se

rvic

e di

scon

nect

/reco

nnec

t eve

nts a

nd ig

nore

the

dupl

icat

e ev

ents

(e.g

. met

er is

alre

ady

on

-- re

conn

ect e

vent

acc

epte

d w

ith n

o ac

tion

take

n).

FR

6.1.

4.9.

6 M

eter

shal

l be

able

to c

ance

l or u

pdat

e/re

sche

dule

sche

dule

d di

scon

nect

/reco

nnec

teve

nts p

rior t

o th

eir

com

plet

ion.

FR

6.1.

4.9.

7 Se

nd a

met

er re

ad a

nd a

ckno

wle

dgem

ent t

o H

ES u

pon

a su

cces

sful

ly c

ompl

eted

or f

aile

d el

ectri

c se

rvic

e di

scon

nect

/ rec

onne

ct e

vent

. FR

6.1.

4.9.

8 En

able

an

SVP

empl

oyee

wor

king

on-

site

at t

he c

usto

mer

pre

mis

es to

be

able

to p

hysi

cally

ope

rate

its

serv

ice

disc

onne

ct/re

conn

ect s

witc

h at

any

tim

e (2

4x7x

365)

. FR

R

FP-S

C-S

VPD

CC

S-01

15

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.9.

9 Su

ppor

t an

exte

rnal

aut

horiz

atio

n/au

then

ticat

ion

rout

ine

(i.e.

by

rem

ote

syst

ems o

r fie

ld to

ol) t

o en

able

onl

y ac

tive

and

elig

ible

SV

P em

ploy

ees t

o op

erat

e its

serv

ice

disc

onne

ct/re

conn

ect s

witc

h on

-site

at t

he c

usto

mer

pr

emis

es.

FR

6.1.

4.9.

10

Sche

dule

, res

ched

ule

and

canc

el re

mot

e di

scon

nect

/reco

nnec

t/ser

vice

lim

iting

eve

nts f

or fu

ture

dat

es/ti

mes

. FR

6.

1.4.

9.11

En

able

rem

ote

disc

onne

ct/re

conn

ect/l

imiti

ng e

vent

s to

be se

nt a

nd e

xecu

ted

on d

eman

d.

FR

6.1.

4.9.

12

Supp

ort a

utom

atic

dis

conn

ect/r

econ

nect

/lim

iting

eve

nts b

ased

on

conf

igur

able

rule

s (e.

g. sc

hedu

ling,

cu

stom

er c

lass

, ext

rem

e w

eath

er, t

ariff

). FR

6.1.

4.9.

13

Supp

ort s

endi

ng n

otifi

catio

n m

essa

ges t

o an

in-h

ome/

busi

ness

dev

ice

info

rmin

g cu

stom

er o

f im

pend

ing/

sche

dule

d di

scon

nect

or s

ervi

ce li

miti

ng e

vent

(inc

ludi

ng d

ate

and

time

of sc

hedu

led

even

t).

FR

6.1.

4.9.

14

Allo

w fo

r ele

ctric

serv

ice

disc

onne

cts a

nd e

lect

ric se

rvic

e lim

iting

eve

nts t

o be

prio

ritiz

ed, s

ched

uled

, and

ba

lanc

ed th

roug

hout

the

day.

(e.g

. to

avoi

d la

rge

volu

mes

of d

isco

nnec

ts o

ccur

ring

at th

e sa

me

time)

. FR

6.1.

4.10

Su

b-m

eter

ing

6.1.

4.10

.1

HES

shal

l be

capa

ble

of su

ppor

ting

Sub-

Met

erin

g fo

r up

to te

n (1

0) S

ub-M

eter

s via

gro

upin

g of

met

er re

ads.

FR

6.1.

4.11

D

istr

ibut

ed G

ener

atio

n 6.

1.4.

11.1

A

ble

to re

-pro

gram

met

er re

mot

ely

to su

ppor

t bi-d

irect

iona

l or n

et m

eter

ing.

Thi

s re-

prog

ram

min

g ev

ent w

ill

be lo

gged

in th

e m

eter

and

sent

bac

k w

ith th

e ne

xt re

gula

r met

er re

ad.

FR

6.1.

4.11

.2

Rem

otel

y pr

ogra

m th

e m

eter

for b

i-dire

ctio

nal o

r net

ene

rgy

met

erin

g an

d re

ceiv

e ac

know

ledg

emen

t with

in

one

(1) m

inut

e of

requ

est.

PR

6.1.

4.12

D

istr

ibut

ion

Met

erin

g, G

rid

Sens

ors a

nd C

ontr

olle

rs

6.1.

4.12

.1

Col

lect

read

s fro

m d

istri

butio

n m

eter

s at l

east

onc

e pe

r day

.PR

6.1.

4.12

.2

Req

uest

dis

tribu

tion

met

er re

ads o

n de

man

d.FR

6.1.

4.12

.3

Rec

ord

the

sour

ce, t

ype,

and

ID o

f all

dist

ribut

ion

syst

em d

evic

es in

clud

ing

dist

ribut

ion

met

er, g

rid se

nsor

an

d co

ntol

ler d

ata.

FR

6.1.

4.12

.4

Iden

tify

dist

ribut

ion

met

ers,

grid

sens

ors a

nd c

ontro

llers

that

did

not

send

requ

este

d re

ad d

ata.

FR6.

1.4.

12.5

Su

ppor

t all

AM

I sch

edul

ing,

dia

gnos

tic, l

oggi

ng, r

epor

ting

and

prio

ritiz

atio

n fu

nctio

nalit

y fo

r dis

tribu

tion

met

ers,

grid

sens

ors a

nd c

ontro

llers

to th

e ex

tent

that

the

dist

ribut

ion

devi

ces s

uppo

rt th

ose

func

tions

. FR

6.1.

4.12

.6

Acc

omm

odat

e se

lf re

gist

erin

g an

d no

n-se

lf re

gist

erin

g di

strib

utio

n m

eter

s, gr

id se

nsor

s and

con

trolle

rs.

FR

6.1.

4.13

O

utag

e D

etec

tion

6.1.

4.13

.1

All

met

ers a

nd d

istri

butio

n gr

id d

evic

es sh

all b

e ab

le to

com

mun

icat

e en

ergi

zed

stat

us (i

.e. h

as v

olta

ge).

FR

6.1.

4.13

.2

Det

ect a

nd c

omm

unic

ate

a po

wer

out

age

at th

e pr

emis

es p

rior t

o co

mm

unic

atio

ns lo

ss (l

ast g

asp)

by

met

ers,

and

if su

ppor

ted

by d

istri

butio

n de

vice

s.FR

R

FP-S

C-S

VPD

CC

S-01

16

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.13

.3

Mon

itor a

nd lo

g th

e du

ratio

n of

pow

er o

utag

es o

f all

met

ers a

nd d

istri

butio

n de

vice

s ass

ocia

ted

with

a F

AN

C

ontro

ller/C

olle

ctor

for l

ater

stat

istic

al a

naly

sis.

FR

6.1.

4.14

T

ampe

r D

etec

tion

6.1.

4.14

.1

Det

ect p

hysi

cal t

ampe

ring,

such

as,

seal

tam

perin

g, m

eter

ring

rem

oval

, cas

e/co

ver r

emov

al, m

eter

rem

oval

, et

c. G

ener

ate

a ta

mpe

r eve

nt a

larm

.FR

6.1.

4.14

.2

For e

ach

tam

per e

vent

, the

met

er sh

all,

at a

min

imum

, tra

nsm

it an

d lo

cally

log

the

follo

win

g in

form

atio

n:

1. E

vent

Tim

esta

mp

2. T

ampe

r sta

tus (

even

t typ

e)

3. M

eter

/Dev

ice

ID

FR

6.1.

4.14

.3

Com

mun

icat

e ta

mpe

r eve

nts t

o th

e H

ES a

s soo

n as

they

occ

ur (w

hen

poss

ible

). If

the

met

er/d

evic

e is

una

ble

to c

omm

unic

ate

at th

e tim

e th

e ta

mpe

r eve

nt is

det

ecte

d, m

eter

/dev

ice

shal

l sto

re ta

mpe

r eve

nts a

nd tr

ansm

it th

em w

hen

met

er c

omm

unic

atio

ns a

re re

-est

ablis

hed

to H

ES o

r loc

ally

to F

ield

Too

l.

FR

6.1.

4.14

.4

Tam

per e

vent

s sha

ll be

sent

with

a h

ighe

r prio

rity

than

nor

mal

stat

us m

essa

ges.

FR6.

1.4.

14.5

H

ES to

col

lect

and

log

all t

ampe

r det

ectio

n ev

ents

sent

by

met

ers (

logg

ed w

ith e

vent

tim

esta

mp,

tam

per

even

t typ

e, a

nd m

eter

/dev

ice

ID).

FR

6.1.

4.15

Po

wer

Qua

lity

6.1.

4.15

.1

Rec

ord

and

repo

rt m

omen

tary

pow

er in

terr

uptio

ns p

er IE

EE 1

159/

IEC

610

00-4

-30

stan

dard

s.FR

6.1.

4.16

Se

cure

Com

mun

icat

ions

6.

1.4.

16.1

D

escr

ibe

Res

pond

er’s

met

hod

for d

esig

n an

d im

plem

enta

tion

of e

nd-to

-end

syst

em se

curit

y. D

iscu

ss

secu

rity

upgr

ade

proc

esse

s to

hard

war

e, so

ftwar

e, c

omm

unic

atio

n m

essa

ges a

nd d

evic

es.

Iden

tify

appl

icab

le

impl

emen

tatio

n of

secu

rity

stan

dard

s inc

ludi

ng A

MIS

ec S

ecur

ity R

equi

rem

ents

Spe

cific

atio

n. A

ddre

ss e

ach

of th

e ite

ms l

iste

d be

low

.

FR

6.1.

4.16

.2

Aut

hent

icat

ion

- Est

ablis

h th

e va

lidity

of t

he o

rigin

ator

of a

tran

smis

sion

or m

essa

ge. P

rovi

de se

cure

co

mm

unic

atio

n m

echa

nism

and

con

figur

able

aut

hent

icat

ion

capa

bilit

ies t

o pr

otec

t aga

inst

Spo

ofin

g, M

an in

th

e M

iddl

e, re

play

atta

cks,

etc.

FR

6.1.

4.16

.3

Aut

horiz

atio

n –

Prov

ide

verif

icat

ion

of a

n in

divi

dual

’s ri

ght t

o ac

cess

spec

ific

syst

em re

sour

ces.

Aut

horiz

e al

l com

mun

icat

ions

on

the

AM

I net

wor

k (u

tility

and

3rd

par

ty m

essa

ging

) and

reje

ct a

nd lo

g m

essa

ges

rece

ived

from

una

utho

rized

syst

ems/

devi

ces.

This

incl

udes

mes

sage

s bei

ng tr

ansp

orte

d on

bac

khau

l net

wor

k W

AN

and

acr

oss F

AN

.

FR

6.1.

4.16

.4

Con

fiden

tialit

y - P

rovi

de a

ssur

ance

that

info

rmat

ion

is n

ot d

iscl

osed

to u

naut

horiz

ed p

erso

ns, p

roce

sses

, or

devi

ces.

FR

6.1.

4.16

.5

Dat

a In

tegr

ity -

Prov

ide

assu

ranc

e th

at d

ata

is u

ncha

nged

from

its s

ourc

e an

d ha

s not

bee

n ac

cide

ntal

ly o

r m

alic

ious

ly m

odifi

ed, a

ltere

d, o

r des

troye

d.FR

R

FP-S

C-S

VPD

CC

S-01

17

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.16

.6

Non

-rep

udia

tion

- Pro

vide

ass

uran

ce th

at th

e se

nder

of d

ata

is p

rovi

ded

with

pro

of o

f del

iver

y an

d th

at th

e re

cipi

ent i

s pro

vide

d w

ith p

roof

of t

he se

nder

’s id

entit

y, so

nei

ther

can

late

r den

y ha

ving

pro

cess

ed th

e da

ta.

FR

6.1.

4.16

.7

Ava

ilabi

lity

- Pro

vide

ass

uran

ce th

at a

llow

ing

the

shar

ing

of in

form

atio

n w

ill n

ot c

reat

e si

tuat

ions

in w

hich

au

thor

ized

use

rs a

re d

enie

d se

rvic

e. In

clud

e an

intru

sion

pre

vent

ion

syst

em th

at m

onito

rs c

omm

unic

atio

ns,

infe

rs w

hen

an a

ttack

is o

ccur

ring

and

notif

ies c

ompo

nent

s of t

he A

MI S

olut

ion

to ta

ke a

ctio

n. It

may

als

o ta

ke d

irect

act

ion

to b

lock

mal

icio

us tr

affic

and

mal

form

ed m

essa

ges.

FR

6.1.

4.17

Sy

stem

Per

form

ance

Req

uire

men

ts

6.1.

4.17

.1

Prov

ide

full

syst

em h

igh

avai

labi

lity

(99.

9%).

PR6.

1.4.

17.2

Pr

ovid

e a

secu

re c

omm

unic

atio

n m

echa

nism

and

con

figur

able

aut

hent

icat

ion

capa

bilit

ies t

o pr

otec

t aga

inst

Sp

oofin

g, M

an in

the

Mid

dle,

repl

ay a

ttack

s, et

c.PR

6.1.

4.17

.3

Hav

e ad

equa

te o

nlin

e da

ta st

orag

e ca

paci

ty to

ulti

mat

ely

supp

ort t

he sc

alab

ility

requ

irem

ents

indi

cate

d in

re

quire

men

t 6.1

.0.

PR

6.1.

4.17

.4

Rec

eive

, log

, and

retu

rn re

ques

ts fo

r on-

dem

and

met

er d

ata

(up

to 2

4 ho

urs o

f dat

a) w

ithin

60

seco

nds o

f the

m

eter

rece

ipt.

PR

6.1.

4.17

.5

Rec

eive

, log

, and

retu

rn re

ques

ts fo

r on-

dem

and

met

er d

ata

(up

to 4

5 da

ys o

f dat

a) w

ithin

5 m

inut

es o

f the

m

eter

rece

ipt.

PR

6.1.

4.17

.6

Issu

e an

d re

ceiv

e re

sults

for o

n-de

man

d re

ad re

ques

ts fr

om th

e m

eter

with

in te

n (1

0) se

cond

s, 80

% o

f the

tim

e, b

ut a

t no

time

long

er th

an 3

0 se

cond

s. PR

6.1.

4.17

.7

HES

shal

l tra

nsm

it en

ergy

rela

ted

info

rmat

ion

over

FA

N C

ontro

ller/C

olle

ctor

to p

rem

ises

met

er d

ispl

ay

devi

ce w

ithin

one

(1) m

inut

e.

PR

6.1.

4.17

.8

Det

ect i

f any

net

wor

k co

mpo

nent

s are

not

resp

ondi

ng w

ithin

the

follo

win

g in

terv

als b

ased

on

the

num

ber o

f m

eter

s aff

ecte

d (th

e fo

llow

ing

are

estim

ates

onl

y - d

iffer

ent n

etw

ork

topo

logi

es w

ill re

sult

in d

iffer

ent

valu

es):

1.<

200

met

ers -

nex

t rea

d 2.

200

- 100

0 m

eter

s - w

ithin

six

(6) h

ours

3.

1000

- 50

00 m

eter

s - w

ithin

one

(1) h

our

4.5k

- 20

k m

eter

s - w

ithin

15

min

utes

5.

20k

- 50k

met

ers -

with

in o

ne (1

) min

ute

PR

6.1.

4.17

.9

Rem

otel

y pe

rfor

m a

met

er, d

istri

butio

n de

vice

or F

AN

Con

trolle

r/Col

lect

or c

omm

unic

atio

n te

st (t

estin

g pa

ram

eter

s sha

ll be

con

figur

able

) and

rece

ive

resu

lts w

ithin

60

seco

nds.

PR

6.1.

4.17

.10

Send

safe

ty/s

ervi

ce fa

ilure

eve

nts w

ithin

five

(5) m

inut

es o

f det

ectio

n.

PR

6.1.

4.17

.11

Allo

w a

utho

rized

SV

P em

ploy

ees (

whi

le o

n-si

te a

t the

cus

tom

er p

rem

ises

) to

oper

ate

the

serv

ice

disc

onne

ct/re

conn

ect s

witc

h im

med

iate

ly (r

egar

dles

s of i

nter

val)

or to

sche

dule

a c

onne

ct/d

isco

nnec

t for

a

futu

re in

terv

al.

PR

6.1.

4.17

.12

Supp

ort d

eliv

ery

of d

isco

nnec

t/rec

onne

ct e

vent

mes

sage

s to

the

met

er th

at a

re p

ersi

sten

t unt

il th

e m

eter

ac

know

ledg

es e

vent

stat

us o

r the

eve

nt is

end

ed.

PR

R

FP-S

C-S

VPD

CC

S-01

18

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.1.

4.17

.13

Supp

ort t

rans

mitt

ing

rem

ote

disc

onne

ct/ r

econ

nect

/lim

iting

com

man

ds to

the

met

er a

nd th

e co

mm

and

be

exec

uted

with

in 6

0 se

cond

s of t

he re

ques

t bei

ng se

nt.

PR

6.1.

4.17

.14

Aut

omat

ical

ly re

try tr

ansm

ittin

g di

scon

nect

/reco

nnec

t eve

nts t

o th

e m

eter

if it

doe

s not

rece

ive

an

ackn

owle

dgem

ent w

ithin

60

seco

nds o

f the

orig

inal

tran

smis

sion

. PR

6.1.

4.17

.15

Hig

h pr

iorit

y m

essa

ges e

xcha

nged

bet

wee

n th

e H

ead-

End

Syst

em a

nd p

rem

ises

and

/or f

ield

dev

ices

will

be

deliv

ered

in 1

0 se

cond

s 80%

of t

he ti

me,

but

in n

o ca

se lo

nger

than

one

(1) m

inut

e.

PR

6.1.

4.17

.16

Med

ium

prio

rity

mes

sage

s exc

hang

ed b

etw

een

the

Hea

d-En

d Sy

stem

and

pre

mis

es a

nd/o

r fie

ld d

evic

es w

ill

be d

eliv

ered

in 3

0 se

cond

s 80%

of t

he ti

me,

but

in n

o ca

se lo

nger

than

two

min

utes

. PR

6.1.

4.17

.17

Low

prio

rity

mes

sage

s exc

hang

ed b

etw

een

the

Hea

d-En

d Sy

stem

and

pre

mis

es a

nd/o

r fie

ld d

evic

es w

ill b

e de

liver

ed in

one

min

utes

80%

of t

he ti

me,

but

in n

o ca

se lo

nger

than

five

min

utes

. PR

6.1.

4.17

.18

Bes

ides

the

failu

re ra

te d

ata

requ

este

d fo

r met

ers a

nd F

AN

Con

trolle

r/Col

lect

ors a

bove

, pro

vide

eng

inee

ring

stat

istic

al c

alcu

latio

ns fo

r: 1.

Met

er a

nd d

istri

butio

n sy

stem

dev

ice

inst

alla

tion/

regi

stra

tion

failu

res

2.M

eter

read

failu

res

3.Su

cces

s rat

e fo

r sys

tem

end

-to-e

nd c

onne

ctiv

ity p

rovi

ded

all h

ardw

are

oper

atio

nal (

i.e. n

umbe

r of

mes

sage

s suc

cess

fully

tran

smitt

ed fr

om H

ES, s

ucce

ssfu

lly re

ceiv

ed b

y en

d de

vice

via

FA

N

Con

trolle

r/Col

lect

or, s

ucce

ssfu

lly a

ckno

wle

dged

by

devi

ce b

ack

to H

ES v

ia F

AN

Con

trolle

r/Col

lect

or)

PR

6.1.

4.14

.19

Tran

smit

spec

ific

even

t and

acc

ount

info

rmat

ion

to M

DM

S w

ithin

60

seco

nds o

f rec

eipt

from

the

met

er,

dist

ribut

ion

devi

ce, F

AN

Con

trolle

r/Col

lect

or o

r HES

. PR

6.2

OPT

ION

AL

/FU

TU

RE

FU

NC

TIO

NA

L R

EQ

UIR

EME

NT

S

6.2.

1 M

eter

s - E

lect

ric

6.2.

1.1

Con

figur

e w

ith a

ppro

pria

te ta

riff/r

ate

prog

ram

at i

nsta

llatio

n tim

e (u

pdat

ed fr

om d

efau

lt co

nfig

urat

ion)

. FR

6.

2.1.

2 R

emot

ely

conf

igur

e to

reco

rd th

e cu

stom

er's

curr

ent r

ate

sche

dule

so th

at it

can

be

disp

laye

d on

a p

rem

ises

de

vice

and

/or m

eter

dis

play

.FR

6.2.

1.3

Mea

sure

har

mon

ics l

evel

dat

a ac

cord

ing

to IE

C 6

1000

-4-7

and

IEEE

519

for v

olta

ge a

nd c

urre

nt.

PR6.

2.1.

4 M

onito

r vol

tage

in o

rder

to d

etec

t an

RM

S (R

oot M

ean

Squa

re) v

olta

ge v

aria

tion

acco

rdin

g to

IEC

610

00-4

-30

and

IEEE

115

9 st

anda

rds.

Det

ect a

nd lo

g R

MS

varia

tion

base

d on

mag

nitu

de, d

urat

ion,

and

dire

ctio

n.

(per

pha

se, a

ggre

gate

) A

ble

to m

easu

re R

MS

varia

tion

at th

e cu

stom

er si

te in

ord

er to

det

ect t

he o

rigin

of a

n R

MS

varia

tion

(Cus

tom

er si

de o

r Net

wor

k si

de).

FR

6.2.

1.5

Allo

w o

n de

man

d re

triev

al o

f pow

er q

ualit

y da

ta in

clud

ing

deta

iled

RM

S va

riatio

n ev

ents

and

det

aile

d ha

rmon

ics i

nfor

mat

ion

both

rem

otel

y to

HES

via

FA

N, a

nd lo

cally

with

Fie

ld T

ool b

y au

thor

ized

SV

P em

ploy

ees.

FR

6.2.

1.6

Cor

rela

te ta

mpe

r eve

nts w

ith p

lann

ed m

eter

mai

nten

ance

.FR

6.2.

1.7

Cap

able

of s

torin

g an

d re

turn

ing

even

t bas

ed p

ower

qua

lity

info

rmat

ion

until

read

. D

ata

to p

ersi

st u

ntil

over

writ

ten.

FR

R

FP-S

C-S

VPD

CC

S-01

19

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.2.

1.8

Send

all

met

er d

ispl

ay in

form

atio

n an

d m

essa

ges t

o th

e cu

stom

er lo

cal d

ispl

ay d

evic

e (th

e de

vice

mus

t mee

t SV

P st

anda

rds –

see

6.1.

1.1

abov

e).

FR

6.2.

1.9

Prov

ide

date

and

tim

e in

"lo

cal t

ime,

" di

spla

ying

the

time

in P

acifi

c D

aylig

ht T

ime

or P

acifi

c St

anda

rd T

ime

as a

ppro

pria

te.

FR

6.2.

1.10

R

emot

ely

conf

igur

e to

reco

rd th

e cu

stom

er's

curr

ent b

ill c

ycle

sche

dule

(sta

rt/en

d da

te a

nd n

umbe

r of d

ays)

so

that

it c

an b

e di

spla

yed

on a

loca

l dis

play

dev

ice

and/

or m

eter

dis

play

.FR

6.2.

1.11

A

ble

to d

ispl

ay p

endi

ng, a

ctiv

e an

d en

ded

even

t mes

sage

s. In

clud

e th

e ev

ent t

ype,

eve

nt sc

hedu

le d

ate/

time

(sta

rt an

d en

d), h

ourly

/tim

e-of

-use

pric

ing

and

cust

omer

cos

t.FR

6.2.

1.12

A

ble

to d

ispl

ay th

e da

te a

nd ti

me

(loca

l tim

e) w

hen

the

even

t inf

orm

atio

n w

as la

st re

ceiv

ed/u

pdat

ed lo

cally

. D

ata

to p

ersi

st u

ntil

over

writ

ten.

(e.g

. eve

nt n

otifi

catio

n re

ceiv

ed m

m/d

d/yy

, 10:

00 a

.m.).

FR

6.2.

1.13

Tr

ansm

it ut

ility

mes

sage

s and

/or e

nerg

y in

form

atio

n to

a d

ispl

ay d

evic

e an

d/or

load

con

trol e

quip

men

t with

in

ten

(10)

seco

nds o

f bei

ng re

ceiv

ed o

r rec

orde

d by

the

met

er.

PR

6.2.

1.14

Ex

ecut

e an

d lo

g lo

cal m

eter

dis

play

pro

visi

onin

g an

d co

nfig

urat

ion

requ

ests

.FR

6.2.

1.15

R

emot

ely

conf

igur

able

to c

usto

miz

e cu

stom

er in

divi

dual

info

rmat

ion

attri

bute

s as a

vaila

ble

for d

ispl

ay.

FR6.

2.1.

16

Com

plet

e re

mot

ely

initi

ated

met

er d

ispl

ay c

onfig

urat

ion

requ

ests

with

in 6

0 se

cond

s of b

eing

rece

ived

.PR

6.2.

1.17

R

emot

ely

conf

igur

able

to re

cord

the

ener

gy c

onsu

med

and

gen

erat

ed in

kW

h, in

tim

e-of

-use

(TO

U) p

erio

ds,

for e

nerg

y co

nsum

ed a

nd g

ener

ated

with

in th

e cu

rren

t bill

cyc

le so

that

it c

an b

e di

spla

yed

on a

pre

mis

es

devi

ce a

nd/o

r met

er d

ispl

ay.

FR

6.2.

1.18

R

emot

ely

conf

igur

able

to re

cord

the

peak

dem

and

in k

W (c

onsu

med

and

gen

erat

ed) r

ecor

ded

to d

ate

in th

e cu

rren

t bill

cyc

le w

ith th

e da

te/ti

me

it oc

curr

ed so

that

it c

an b

e di

spla

yed

on a

pre

mis

es d

evic

e an

d/or

met

er

disp

lay.

FR

6.2.

1.19

R

emot

ely

conf

igur

e to

dis

play

con

sum

ptio

n (e

.g. W

H o

r kW

h) fo

r the

last

com

plet

ed re

cord

ing

inte

rval

. D

ispl

ay o

n m

eter

loca

l dis

play

or p

rem

ises

dev

ice.

FR

6.2.

1.20

R

emot

ely

conf

igur

e to

dis

play

cus

tom

er in

stan

tane

ous d

eman

d (e

.g. W

or k

W) s

o th

at it

can

be

disp

laye

d on

m

eter

loca

l dis

play

or p

rem

ises

dev

ice.

FR

6.2.

1.21

R

emot

ely

conf

igur

e to

reco

rd a

nd d

ispl

ay th

e cu

stom

er in

stan

tane

ous v

olts

, am

ps a

nd V

AR

s. D

ispl

ay o

n m

eter

loca

l dis

play

or p

rem

ises

dev

ice.

FR

6.2.

1.22

R

epor

t res

tora

tion

info

rmat

ion

(vol

tage

qua

lity

and

quan

tity)

.FR

6.2.

1.23

M

eter

dis

conn

ect/r

econ

nect

switc

h sh

all b

e ab

le to

be

conf

igur

ed to

ope

n du

ring

an o

verv

olta

ge e

vent

whe

n ce

rtain

set t

hres

hold

s are

reac

hed.

Con

figur

atio

n th

resh

olds

shou

ld in

clud

e m

axim

um v

olta

ge a

nd d

urat

ion

of

that

vol

tage

to tr

igge

r dis

conn

ects

.

FR

6.2.

1.24

A

ble

to re

conn

ect a

utom

atic

ally

(i.e

. clo

se d

isco

nnec

t/rec

onne

ct sw

itch)

afte

r vol

tage

has

retu

rned

to a

nd

rem

aine

d w

ithin

con

figur

able

vol

tage

thre

shol

ds fo

r a c

onfig

urab

le a

mou

nt o

f tim

e (e

.g. v

olta

ge is

with

in

limits

and

rem

aine

d ab

ove

90%

of n

omin

al v

olta

ge fo

r at l

east

thre

e se

cond

s).

Rec

onne

ctio

n tim

e to

be

rand

omiz

ed to

pre

vent

all

load

from

retu

rnin

g si

mul

tane

ousl

y.

FR

R

FP-S

C-S

VPD

CC

S-01

20

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.2.

2 FA

N C

ontr

olle

r/C

olle

ctor

6.

2.2.

1 R

etrie

ve lo

gs o

n de

man

d fr

om m

eter

s and

all

FAN

Con

trolle

r/Col

lect

or c

ompo

nent

s (in

clud

ing

prem

ises

ga

tew

ays)

with

in 6

0 se

cond

s of t

he re

ques

t. PR

6.2.

2.2

Iden

tify

the

prob

able

cau

se o

f a c

omm

unic

atio

ns fa

ilure

with

in th

e FA

N C

ontro

ller/C

olle

ctor

. FR

6.2.

3 H

ead-

End

Sys

tem

6.

2.3.

1 C

omm

unic

ate

even

t mes

sage

s to

500

AM

I met

ers w

ithin

ten

(10)

seco

nds.

PR

6.2.

3.2

Com

mun

icat

e ev

ent m

essa

ges t

o al

l AM

I met

ers w

ithin

one

(1) m

inut

e.

PR

6.2.

3.3

Crit

ical

mes

sage

s exc

hang

ed b

etw

een

the

HES

and

met

er/d

istri

butio

n de

vice

s will

be

deliv

ered

in te

n (1

0)

seco

nds.

PR

6.2.

3.4

HES

shal

l aut

omat

ical

ly re

bala

nce

defa

ult m

eter

read

gro

ups o

n a

perio

dic

basi

s in

orde

r to

bala

nce/

optim

ize

the

over

all m

eter

read

sche

dule

per

form

ance

. R

ebal

anci

ng sh

all b

e ac

com

plis

hed

by a

utom

atic

ally

sele

ctin

g m

eter

s fro

m "

over

" com

mitt

ed g

roup

s and

real

loca

ting

them

to o

ne o

r mor

e "u

nder

" com

mitt

ed g

roup

s for

m

axim

um d

efau

lt sc

hedu

led

read

eff

icie

ncy.

FR

6.2.

3.5

HES

shal

l rec

ord

the

resu

lts o

f rea

d gr

oup

anal

ysis

and

the

resu

lting

act

ions

take

n.

FR6.

2.3.

6 R

eque

st a

nd re

ceiv

e re

sults

from

HES

for a

n au

tom

atic

ally

initi

ated

gro

up o

n de

man

d re

ad.

FR

6.2.

3.7

HES

shal

l com

mun

icat

e in

form

atio

nal m

essa

ges i

n En

glish

or S

pani

sh la

ngua

ge, c

onfig

urab

le b

y cu

stom

er

pref

eren

ce.

FR

6.2.

3.8

HES

shal

l prio

ritiz

e al

l mes

sage

s (ev

ent a

nd in

form

atio

nal)

that

are

sent

to th

e m

eter

, cus

tom

er's

HA

N

devi

ces (

disp

lay,

load

con

trol,

etc.

), an

d ot

her c

usto

mer

des

igna

tions

such

as e

-mai

l, ce

ll ph

ones

, etc

. (c

usto

mer

dis

play

dev

ices

mus

t mee

t SV

P st

anda

rds)

.

FR

6.2.

3.9

HES

shal

l sup

port

mul

tiple

mes

sage

prio

ritiz

atio

n sc

hem

es.

Each

sche

me

will

supp

ort p

riorit

izin

g an

d lim

iting

mes

sage

s (ev

ent a

nd in

form

atio

nal)

by e

nd d

evic

e, m

essa

ge ty

pe, s

ourc

e an

d de

stin

atio

n. T

he

prio

rity

and

limits

by

clas

s, so

urce

and

des

tinat

ion

shal

l be

conf

igur

able

by

the

utili

ty.

FR

6.2.

3.10

H

ES sh

all e

nabl

e al

ertin

g w

hen

conf

igur

ed m

essa

ging

lim

itatio

ns a

re e

xcee

ded.

FR

6.2.

3.11

Se

nd a

n al

arm

/eve

nt to

the

AM

I Sol

utio

n op

erat

or w

hen

a co

nfig

urab

le n

umbe

r of c

onse

cutiv

e co

mm

unic

atio

ns li

nk fa

ilure

s are

det

ecte

d (e

.g. t

hree

con

secu

tive

link

failu

res)

. FR

6.2.

3.12

In

terf

ace

with

the

Out

age

Man

agem

ent S

yste

m (O

MS)

to p

rovi

de o

utag

e/ re

stor

atio

n in

form

atio

n fr

om th

e A

MI S

olut

ion

for m

any

met

ers o

ver a

shor

t per

iod

of ti

me.

Sys

tem

shal

l be

99.9

% a

ccur

ate

in re

porti

ng

outa

ges s

o th

at re

pair

crew

s can

be

disp

atch

ed to

the

corr

ect l

ocat

ions

.

FR

6.2.

3.13

R

epor

t out

age/

rest

orat

ion

info

rmat

ion

to O

MS

with

in 1

-5 m

inut

es.

PR

6.2.

3.14

En

able

har

mon

ics d

ata

colle

ctio

n th

at fo

llow

s IEC

610

00-4

-30

(Cla

ss B

and

IEEE

519

) sta

ndar

ds.

PR

R

FP-S

C-S

VPD

CC

S-01

21

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.2.

4 Pr

emis

es G

atew

ay –

Hom

e A

rea

Net

wor

k (H

AN

)

6.2.

4.1

Cap

able

of s

uppo

rting

a H

AN

. PR

6.2.

4.2

Phys

ical

ly lo

cate

d un

der t

he c

over

of t

he m

eter

.PR

6.2.

4.3

Tim

e-sy

nchr

oniz

ed w

ith a

n ex

tern

al ti

me

sour

ce a

t lea

st o

nce

per d

ay.

FR6.

2.4.

4 R

emot

ely

test

com

mun

icat

ions

with

cus

tom

er d

evic

es a

ttach

ed to

a H

AN

. FR

6.

2.4.

5 Se

cure

ly ro

ute

mes

sage

s bet

wee

n th

e FA

N a

nd th

e cu

stom

er's

HA

N fo

r the

pur

pose

of

mon

itorin

g/co

ntro

lling

/pro

gram

min

g cu

stom

er d

evic

es.

FR

6.2.

4.6

Rec

eive

eve

nt m

essa

ges f

rom

HA

N d

evic

es (e

.g. c

usto

mer

's lo

cal d

ispl

ay d

evic

e) a

nd se

cure

ly ro

ute

them

th

roug

h th

e FA

N.

FR

6.2.

4.7

Req

uire

uni

que

IDs f

or H

AN

-con

nect

ed c

usto

mer

equ

ipm

ent t

o en

able

rem

ote

com

mun

icat

ions

bet

wee

n th

e ut

ility

and

spec

ific

cust

omer

equ

ipm

ent.

FR

6.2.

4.8

Det

ect f

ailu

res i

n co

mm

unic

atin

g w

ith su

bscr

ibed

HA

N d

evic

es a

nd re

port

exce

ptio

ns to

the

HES

.FR

6.2.

4.9

Secu

rely

rout

e m

essa

ges b

etw

een

the

utili

ty to

and

from

cus

tom

er G

ener

atio

n C

ontro

l Equ

ipm

ent

whi

ch is

pa

rt of

the

cust

omer

's B

uild

ing

Man

agem

ent S

yste

m (B

MS)

incl

udin

g:

1.In

crea

se/d

ecre

ase

dem

and

2.In

crea

se/d

ecre

ase

gene

ratio

n 3.

Incr

ease

/dec

reas

e V

AR

s

A

ny o

f the

se re

ques

ts m

ay sp

ecify

a ti

me

perio

d fo

r whi

ch to

per

form

the

oper

atio

n or

an

"und

o" c

omm

and.

Th

is is

the

"gen

erat

ion

disp

atch

" fun

ctio

nalit

y.

FR

6.2.

4.10

D

iffer

entia

te b

etw

een

mul

tiple

indi

vidu

al g

ener

ator

s at a

cus

tom

er si

te o

ver H

AN

.FR

6.2.

4.11

Lo

g m

essa

ges s

ent b

etw

een

the

HES

and

the

HA

N c

onne

cted

dev

ices

via

Pre

mis

es G

atew

ay o

ver F

AN

.FR

6.2.

4.12

Se

nd H

AN

dev

ice

mes

sage

log

info

rmat

ion

to th

e H

ES a

ccor

ding

to a

regu

lar s

ched

ule

(con

figur

able

fr

eque

ncy)

or o

n de

man

d vi

a Pr

emis

es G

atew

ay o

ver F

AN

.FR

6.2.

4.13

C

onfig

urab

le to

imm

edia

tely

repo

rt ce

rtain

mes

sage

s/ev

ents

(bas

ed o

n m

essa

ge/e

vent

type

) to

the

HES

in

real

-tim

e up

on b

eing

reco

rded

.FR

6.2.

4.14

R

emot

ely

requ

est s

elf-

test

of c

usto

mer

equ

ipm

ent t

hat i

s acc

essi

ble

over

cus

tom

er H

AN

(if s

uppo

rted

by

cust

omer

equ

ipm

ent).

FR

6.2.

4.15

En

able

cus

tom

er n

otifi

catio

n of

com

mun

icat

ion

stat

us w

ith H

AN

dev

ices

with

in tw

o (2

) min

utes

of e

nrol

ling

them

. PR

6.2.

4.16

In

terf

ace

with

wat

er m

eter

s via

the

Prem

ises

Gat

eway

at t

he w

ater

met

er's

prem

ises

loca

tion

or v

ia a

ny o

ther

Pr

emis

es G

atew

ay a

s an

alte

rnat

e to

dire

ct in

terf

ace

with

the

AM

I com

mun

icat

ion

netw

ork.

FR

6.2.

4.17

Fi

eld

Tool

shal

l be

capa

ble

of te

stin

g th

e H

AN

inte

rfac

e on

the

met

er.

FR

6.2.

4.18

Su

ppor

t a re

mot

ely

or lo

cally

initi

ated

test

of H

AN

ope

ratio

nal s

tatu

s. FR

R

FP-S

C-S

VPD

CC

S-01

22

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.2.

5 D

eman

d R

espo

nse

(DR

) 6.

2.5.

1 A

MI S

olut

ion

shal

l be

able

to in

terf

ace

to D

R S

yste

m.

FR

6.2.

5.2

AM

I Sol

utio

n sh

all b

e ab

le to

aut

omat

ical

ly la

unch

and

term

inat

e de

man

d re

spon

se e

vent

s, on

ce it

has

re

ceiv

ed th

e ev

ent m

essa

ge b

y th

e H

ES.

FR

6.2.

5.3

AM

I Sol

utio

n sh

all b

e ab

le to

rece

ive

and

proc

ess d

eman

d re

spon

se e

vent

can

cella

tions

or r

esch

edul

e m

essa

ges.

FR

6.2.

5.4

AM

I Sol

utio

n sh

all b

e ab

le to

log

dem

and

resp

onse

eve

nts a

nd se

nd a

ckno

wle

dgem

ent o

f suc

cess

ful

proc

essi

ng to

DR

Sys

tem

.FR

R

FP-S

C-S

VPD

CC

S-01

23

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.3

MA

ND

AT

OR

Y T

EC

HN

ICA

L R

EQU

IRE

ME

NT

S 6.

3.0

Stan

dard

s and

Rec

omm

ende

d Pr

actic

es

6.

3.0.

1 R

espo

nder

s are

to in

dica

te w

hich

stan

dard

s tha

t the

ir pr

oduc

ts a

nd sy

stem

s con

form

with

, and

how

thei

r sys

tem

im

plem

ents

reco

mm

ende

d be

st p

ract

ices

.

FR

6.3.

0.2

Res

pond

ers a

re to

indi

cate

thei

r sup

port/

impl

emen

tatio

n pl

ans f

or a

dopt

ed N

IST

Inte

rope

rabi

lity

Stan

dard

s inc

ludi

ng:

Stan

dard

App

licat

ion

AM

I-SE

C S

yste

m S

ecur

ity

Req

uire

men

ts

Adv

ance

d m

eter

ing

infr

astru

ctur

e (A

MI)

and

Sm

art

Grid

end

-to-e

nd se

curit

y A

NSI

C12

.19/

MC

1219

R

even

ue m

eter

ing

info

rmat

ion

mod

el

BA

Cne

t AN

SI A

SHR

AE

135-

2008

/ISO

164

84-5

B

uild

ing

auto

mat

ion

DN

P3

Subs

tatio

n an

d fe

eder

dev

ice

auto

mat

ion

IEC

608

70-6

/ TA

SE.2

In

ter-

cont

rol c

ente

r com

mun

icat

ions

IE

C 6

1850

Su

bsta

tion

auto

mat

ion

and

prot

ectio

n IE

C 6

1968

/619

70

App

licat

ion

leve

l ene

rgy

man

agem

ent s

yste

m

inte

rfac

es

IEC

623

51 P

arts

1-8

In

form

atio

n se

curit

y fo

r pow

er sy

stem

con

trol

oper

atio

ns

IEEE

C37

.118

Ph

asor

mea

sure

men

t uni

t (PM

U) c

omm

unic

atio

ns

IEEE

154

7 Ph

ysic

al a

nd e

lect

rical

inte

rcon

nect

ions

bet

wee

n ut

ility

and

dis

tribu

ted

gene

ratio

n (D

G)

IEEE

168

6-20

07

Secu

rity

for i

ntel

ligen

t ele

ctro

nic

devi

ces (

IED

s)

NER

C C

IP 0

02-0

09

Cyb

er se

curit

y st

anda

rds f

or th

e bu

lk p

ower

syst

em

NIS

T Sp

ecia

l Pub

licat

ion

(SP)

80

0-53

, NIS

T SP

800

-82

Cyb

er se

curit

y st

anda

rds a

nd g

uide

lines

for f

eder

al

info

rmat

ion

syst

ems,

incl

udin

g th

ose

for t

he b

ulk

pow

er sy

stem

O

pen

Aut

omat

ed D

eman

d R

espo

nse

(Ope

n A

DR

) Pr

ice

resp

onsi

ve a

nd d

irect

load

con

trol

Ope

nHA

N

Hom

e A

rea

Net

wor

k de

vice

com

mun

icat

ion,

m

easu

rem

ent,

and

cont

rol

ZigB

ee/H

omeP

lug

Smar

t En

ergy

Pro

file

Hom

e A

rea

Net

wor

k (H

AN

) Dev

ice

Com

mun

icat

ions

an

d In

form

atio

n M

odel

FR

R

FP-S

C-S

VPD

CC

S-01

24

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.3.

1 Sy

stem

Con

figur

atio

n an

d Sc

alab

ility

6.3.

1.1

Supp

ort s

epar

ate

deve

lopm

ent/t

est,

train

ing

and

prod

uctio

n en

viro

nmen

ts.

FR

6.

3.1.

2 Su

ppor

t the

met

er p

opul

atio

ns a

s ind

icat

ed in

requ

irem

ent 6

.1.0

. FR

6.3.

1.3

Scal

able

to su

ppor

t 15

min

ute

inte

rval

read

s fro

m a

ll m

eter

s and

dow

n to

one

(1) m

inut

e fo

r a su

bset

of 2

,000

met

ers.

FR

6.3.

2 Sy

stem

Man

agem

ent

6.3.

2.1

Mon

itor a

nd g

ener

ate

notif

icat

ions

and

ala

rms f

or in

divi

dual

pro

cess

es, g

roup

of p

roce

sses

, and

wor

k or

dat

a flo

ws

with

in th

e sy

stem

to e

nsur

e re

liabl

e op

erat

ion.

FR

6.3.

2.2

Des

crib

e in

det

ail t

he R

espo

nder

s app

roac

h to

: 1)

Bus

ines

s Con

tinui

ty

2)D

isas

ter R

ecov

ery

FR

6.

3.3

Dat

a V

alid

atio

n an

d E

xcep

tion

Han

dlin

g6.

3.3.

1 D

etec

t and

pre

vent

logi

cal d

ata

erro

rs w

hen

the

data

is in

put e

ither

by

user

ent

ry o

r dat

a fil

es im

porte

d fr

om o

ther

sy

stem

s. FR

6.3.

3.2

For a

pplic

atio

ns u

sing

a w

eb-b

ased

use

r int

erfa

ce, t

he sy

stem

shal

l sup

port

valid

atio

n of

all

form

fiel

ds p

roce

ssed

on

a cl

ient

requ

est.

Thi

s will

incl

ude

user

inpu

t fie

lds,

sele

ct o

ptio

ns, c

heck

boxe

s, ra

dio

butto

ns, h

idde

n fie

lds,

valid

dat

a ty

pe, d

ata

leng

th, v

alid

cha

ract

er ra

nges

, etc

.

FR

6.3.

3.3

Any

dat

a er

ror s

hall

not a

ffec

t sys

tem

func

tions

that

are

not

dire

ctly

ass

ocia

ted

with

it.

FR

6.3.

3.4

Gen

erat

e an

err

or c

ode

and

desc

riptio

n w

hich

can

be

used

to h

elp

faci

litat

e de

bugg

ing

end

user

pro

blem

s. Er

ror c

ode

mus

t be

refe

renc

ed to

the

actu

al e

xcep

tion

gene

rate

d.

FR

6.

3.4

Dat

abas

e

6.3.

4.1

App

licat

ion

softw

are

shal

l be

com

patib

le w

ith O

racl

e or

SQ

L Se

rver

. FR

6.3.

4.2

Not

requ

ire D

atab

ase

Adm

inis

trato

r (D

BA

) or s

yste

m le

vel a

utho

rity.

FR

6.

3.4.

3 Su

ppor

t aut

omat

ed d

ata

stor

age

and

retri

eval

. FR

6.3.

4.4

Supp

ort h

ot b

acku

p an

d re

cove

ry o

f its

dat

abas

e, e

ither

incr

emen

tally

or i

n w

hole

, with

out s

topp

ing

any

oper

atio

nal

proc

esse

s. FR

R

FP-S

C-S

VPD

CC

S-01

25

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.3.

5 U

ser

Env

iron

men

t6.

3.5.

1 In

clud

e co

ntex

t sen

sitiv

e on

line

help

. FR

6.3.

5.2

Prov

ide

a w

eb-b

ased

clie

nt fo

r bro

wsi

ng th

e da

ta a

nd m

akin

g ch

ange

s as d

etai

led

in th

e fu

nctio

nal r

equi

rem

ents

ou

tline

d ab

ove.

The

clie

nt sh

ould

supp

ort v

iew

ing

usag

e da

ta, r

ecei

ving

and

ack

now

ledg

ing

even

t not

ifica

tions

and

al

arm

s, in

itiat

ing

and

view

ing

repo

rts, m

odify

ing

conf

igur

atio

ns, a

nd in

itiat

ing

and

upda

ting

serv

ice

requ

ests

. Web

cl

ient

s sho

uld

be c

ompa

tible

with

the

indu

stry

’s le

adin

g br

owse

rs, e

.g. I

nter

net E

xplo

rer,

Fire

fox,

etc

.

FR

6.3.

6 Sy

stem

Con

figur

abili

ty6.

3.6.

1 A

llow

SV

P to

set u

p or

cha

nge

data

val

idat

ion

and

estim

atio

n ru

les,

user

scre

ens,

and

alar

m/e

vent

not

ifica

tions

w

ithou

t mod

ifyin

g so

urce

pro

gram

cod

e an

d w

ithou

t any

pro

prie

tary

lang

uage

skill

s. FR

6.3.

6.2

Incl

ude

a to

olse

t to

mak

e co

nfig

urat

ion

chan

ges t

o re

flect

new

bus

ines

s rul

es fo

r dat

a va

lidat

ion

and

estim

atio

n.

Plea

se in

dica

te th

e ty

pes o

f con

figur

atio

n ch

ange

s tha

t wou

ld re

quire

a sy

stem

rest

art.

FR

6.3.

6.3

Incl

ude

a to

olse

t to

chan

ge fo

rmat

, con

tent

or f

unct

iona

lity

of u

ser s

cree

ns a

nd o

nlin

e he

lp c

onte

nts.

Plea

se in

dica

te

the

type

s of c

onfig

urat

ion

chan

ges t

hat w

ould

requ

ire a

syst

em re

star

t.

FR

6.3.

6.4

Incl

ude

a to

olse

t to

grou

p, p

riorit

ize,

filte

r, an

d se

nd th

e sy

stem

gen

erat

ed a

larm

s and

eve

nts t

o pr

edet

erm

ined

em

ail

addr

esse

s, te

xt p

ager

s, ce

llula

r tex

t mes

sage

s, an

d/or

pho

ne n

umbe

rs. P

leas

e in

dica

te th

e ty

pes o

f con

figur

atio

n ch

ange

s tha

t wou

ld re

quire

a sy

stem

rest

art.

FR

6.

3.7

Rep

ort G

ener

atio

n6.

3.7.

1 D

escr

ibe

the

stan

dard

repo

rts a

nd tr

end

anal

ysis

pro

vide

d vi

a th

e pr

opos

ed H

ES.

FR

6.3.

7.2

Prov

ide

all r

epor

ts a

nd lo

gs a

s ide

ntifi

ed th

roug

hout

all

the

syst

em re

quire

men

ts.

FR

6.3.

7.3

Prov

ide

SVP

with

ad-

hoc

repo

rts a

s nee

ded

(des

crib

e ab

ility

to d

o so

and

typi

cal r

epor

t typ

es).

FR

6.3.

7.4

Allo

w S

VP

to c

onfig

ure

the

repo

rt re

cipi

ent g

roup

s and

send

the

syst

em g

ener

ated

repo

rts to

pre

dete

rmin

ed e

mai

l ad

dres

ses a

nd p

rede

term

ined

stor

age

file

loca

tions

. FR

6.3.

7.5

Allo

w S

VP

to se

t up

or c

hang

e th

e re

port

deliv

erie

s with

out m

odify

ing

sour

ce p

rogr

am c

ode

and

with

out a

ny

prop

rieta

ry la

ngua

ge sk

ills.

FR

6.3.

7.6

Allo

w re

ports

to b

e ge

nera

ted

on d

eman

d an

d/or

via

a sc

hedu

led

proc

ess.

FR

6.3.

7.7

Prov

ide

SVP

oper

atin

g pe

rson

nel w

ith p

erfo

rman

ce a

nd h

ealth

repo

rts o

n de

man

d or

via

a sc

hedu

led

proc

ess.

FR

6.3.

7.8

List

all

supp

orte

d or

pro

vide

d in

dust

ry st

anda

rd re

porti

ng to

ols (

i.e. H

yper

ion,

Cry

stal

, Cog

nos,

Obv

ient

, etc

.).

FR

6.3.

7.9

Con

duct

ana

lysi

s to

iden

tify

asse

ts, s

ervi

ce p

oint

s, an

d ap

plic

atio

ns th

at h

ave

chro

nic

or e

xces

sive

pro

blem

s, re

port

them

, and

supp

ort p

robl

em re

solu

tion

effo

rts to

add

ress

pro

blem

s. FR

R

FP-S

C-S

VPD

CC

S-01

26

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.3.

8 Sy

stem

Adm

inis

trat

ion,

Use

r A

utho

riza

tion

and

Aut

hent

icat

ion

6.3.

8.1

The

syst

em sh

all s

uppo

rt se

cure

acc

ess a

nd a

uthe

ntic

atio

n an

d pe

rmis

sion

-bas

ed fu

nctio

nalit

y fo

r int

erna

l and

ext

erna

l us

ers a

nd A

pplic

atio

n Pr

ogra

mm

ing

Inte

rfac

es (A

PI)s

. FR

6.3.

8.2

The

syst

em sh

all s

uppo

rt sy

stem

adm

inist

ratio

n fo

r est

ablis

hing

use

r acc

ess p

rivile

ges,

pref

erab

ly v

ia th

e us

e of

the

SVP

Act

ive

Dire

ctor

y by

the

Syst

em A

dmin

istra

tor.

FR

6.3.

8.3

The

syst

em sh

all l

og sy

stem

acc

ess a

nd d

atab

ase

trans

actio

ns fo

r all

actio

ns th

roug

hout

the

syst

em.

FR

6.3.

8.4

The

syst

em sh

all s

uppo

rt ca

ptur

ing

user

nam

e, ti

mes

tam

p, su

cces

s/fa

ilure

of t

rans

actio

n, so

urce

IP a

ddre

ss, a

nd

trans

actio

n de

scrip

tion

as p

art o

f the

secu

rity

log

attri

bute

. FR

6.3.

8.5

The

syst

em sh

all n

ot a

llow

adm

inis

trativ

e or

supe

r use

r acc

ess o

ver t

he In

tern

et.

FR

6.3.

8.6

Prov

ide

user

frie

ndly

tool

s for

syst

em a

dmin

istra

tion

func

tion.

FR

6.

3.8.

7 D

escr

ibe

the

syst

em a

dmin

istra

tion

proc

ess.

FR

6.3.

9 In

form

atio

n Pr

otec

tion

and

Enc

rypt

ion

6.3.

9.1

For p

rese

ntat

ion

to e

xter

nal e

nd u

sers

(e.g

., th

e on

line

pres

entm

ent a

pplic

atio

n), t

he sy

stem

shal

l sup

port

the

mas

king

of

sens

itive

dat

a su

ch a

s Soc

ial S

ecur

ity N

umbe

r. O

nly

the

last

few

dig

its w

ill b

e di

spla

yed

on w

eb p

ages

. FR

6.3.

9.2

Supp

ort e

ncry

ptio

n fo

r dat

a in

tran

sit b

etw

een

exte

rnal

Web

use

rs a

nd th

e H

ES w

eb se

rver

(onl

ine

pres

entm

ent).

FR

6.3.

9.3

Supp

ort s

ecur

e co

nnec

tions

ove

r a V

irtua

l Priv

ate

Net

wor

k (V

PN).

FR

6.

3.10

Sy

stem

Use

r W

eb B

row

ser

App

licat

ion

6.3.

10.1

Pr

ovid

e w

eb b

row

ser u

ser i

nter

face

app

licat

ion

for a

utho

rized

and

aut

hent

icat

ed u

tility

per

sonn

el.

FR

6.3.

10.2

Su

ppor

t a se

ssio

n lo

gout

that

will

term

inat

e th

e us

er se

ssio

n w

ith a

con

figur

able

sess

ion

timeo

ut v

alue

. FR

6.

3.10

.3

Supp

ort a

sess

ion

kill

on a

bro

wse

aw

ay a

nd b

row

ser c

lose

. FR

6.

3.10

.4

Supp

ort e

ncry

ptio

n an

d ra

ndom

gen

erat

ion

of th

e se

ssio

n ID

. FR

6.

3.10

.5

Not

allo

w m

ore

than

one

act

ive

sess

ion

for t

he sa

me

user

from

mul

tiple

mac

hine

s. H

owev

er, i

t sho

uld

allo

w m

ultip

le

sess

ions

for t

he sa

me

user

from

the

sam

e m

achi

ne.

FR

6.3.

10.6

A

llow

use

rs to

man

ually

edi

t mis

sing

dat

a an

d es

timat

ed d

ata.

FR

6.3.

11

Syst

em In

tegr

atio

n6.

3.11

.1

Rec

eive

, log

and

pro

cess

requ

ests

(e.g

., m

eter

read

sche

dule

s, co

nnec

t, di

scon

nect

, dem

and

limit

requ

est,

met

er te

sts)

fr

om M

DM

S.

FR

6.3.

11.2

Tr

ansm

it al

l dat

a re

ceiv

ed fr

om th

e m

eter

s, di

strib

utio

n de

vice

s and

FA

N C

ontro

ller/C

olle

ctor

s to

the

MD

MS

(e.g

. us

age,

logs

, ale

rts, m

eter

read

s, de

vice

stat

us, p

ower

qua

lity,

etc

.).

FR

6.3.

11.3

Pr

ovid

e a

mea

ns to

inte

rfac

e w

ith u

tility

net

wor

k m

anag

emen

t and

out

age

man

agem

ent s

yste

ms t

o co

rrel

ate

dete

cted

sy

stem

issu

es to

redu

ce th

e ge

nera

tion

of e

xtra

neou

s tro

uble

repo

rts.

FR

R

FP-S

C-S

VPD

CC

S-01

27

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.3.

11.4

N

otify

oth

er S

VP

ente

rpris

e sy

stem

s or o

rgan

izat

ions

, whi

ch su

bscr

ibe

to m

eter

dat

a, w

hen

a co

nfig

urab

le p

erce

ntag

e of

met

ers c

anno

t be

read

afte

r an

AM

I Sol

utio

n re

cove

ry a

ttem

pt.

Exam

ples

of e

nter

pris

e su

bscr

iber

s to

met

er d

ata

incl

ude,

but

are

not

lim

ited

to:

1.Te

leco

mm

Con

trol C

ente

r

2.A

MI S

yste

m O

pera

tions

3.C

usto

mer

Cal

l Cen

ter

4.M

eter

ing

Dep

artm

ent

FR

6.

3.12

M

DM

S In

terf

ace

6.

3.12

.1

Tim

e st

amp

all i

nter

face

dat

a ex

chan

ges t

o on

e (1

) mse

c.

PR

6.

3.12

.2

Prov

ide

sync

hron

izat

ion

track

ing

met

hod

for r

eque

st fo

r file

exc

hang

e w

ith M

DM

S, lo

ggin

g re

ques

t for

file

ex

chan

ge, a

nd c

ompl

etio

n of

file

exc

hang

e re

ques

ts.

FR

6.

3.12

.3

Des

crib

e al

l pro

vide

d in

terf

ace

deve

lopm

ent t

ools

. FR

6.

3.12

.4

Rec

eive

and

pro

cess

met

er re

ad sc

hedu

les f

rom

MD

MS

and

conf

irm re

ques

t. FR

6.

3.13

.5

Rec

eive

and

pro

cess

on-

dem

and

met

er re

ad re

ques

ts fr

om M

DM

S an

d co

nfirm

requ

est.

FR

6.3.

13.6

Pr

oces

s and

del

iver

and

pro

cess

met

er re

ads t

o M

DM

S.

FR

6.3.

13.7

R

ecei

ve a

nd p

roce

ss n

on-m

eter

read

sche

dule

s fro

m M

DM

S an

d co

nfirm

requ

est.

FR

6.3.

13.8

R

ecei

ve a

nd p

roce

ss n

on-m

eter

on-

dem

and

info

rmat

ion

requ

ests

from

MD

MS

and

conf

irm re

ques

t. FR

6.

3.13

.9

Del

iver

non

-met

er v

alue

s to

MD

MS.

FR

6.3.

13.1

0 D

eliv

er m

eter

eve

nt a

nd a

larm

s to

MD

MS.

FR

6.3.

13.1

1 D

eliv

er n

on-m

eter

eve

nt a

nd a

larm

s to

MD

MS.

FR

6.3.

13.1

2 D

eliv

er e

vent

s and

ala

rms t

o M

DM

S A

MI H

ead-

End

Syst

em a

nd F

AN

. FR

6.3.

13.1

3 Sy

stem

per

form

ance

mus

t be

optim

ized

for h

andl

ing

real

-tim

e ev

ent a

nd a

larm

dat

a (e

.g. o

utag

es, s

yste

m fa

ilure

s, et

c.).

FR

6.

3.13

.14

Inte

rfac

e m

ust h

andl

e da

ta c

omm

unic

atio

n tra

ffic

with

in o

ne (1

) min

ute

for o

n-de

man

d re

ques

ts a

nd fi

ve (5

) min

utes

fo

r sch

edul

ed m

eter

read

and

syst

em m

aint

enan

ce re

ques

ts.

PR

R

FP-S

C-S

VPD

CC

S-01

28

Sy

stem

Req

uire

men

ts S

prea

dshe

et

6.4

OPT

ION

AL

/FU

TU

RE

TE

CH

NIC

AL

RE

QU

IRE

MEN

TS

6.4.

0 R

ecom

men

ded

Prac

tices

6.

4.0.

1 Pr

ovid

e th

e fu

ture

cap

abili

ty to

supp

ort S

ervi

ce O

rient

ed A

rchi

tect

ure

(SO

A)/E

nter

pris

e Se

rvic

e B

us fo

r all

syst

em

inte

grat

ion

poin

ts.

FR

6.4.

1 O

ther

Inte

rfac

es It

ems

6.

4.1.

1 D

escr

ibe

and

list c

omm

erci

al in

tegr

atio

n in

terf

aces

for R

espo

nder

spec

ific

API

s and

ope

n A

PIs (

e.g.

Mul

tiSpe

ak) f

or

inte

grat

ion

with

oth

er e

nter

pris

e IT

syst

ems.

FR

6.

4.1.

2 R

espo

nder

s sha

ll an

swer

the

follo

win

g pe

rtain

ing

to in

terf

aces

:

1)To

whi

ch ty

pe o

f sys

tem

s (be

side

s MD

MS)

can

you

r HES

cur

rent

ly in

terf

ace

with

?

2)To

whi

ch ty

pe o

f sys

tem

s (be

side

s MD

MS)

will

you

r HES

inte

rfac

e w

ith in

the

futu

re?


6.5 Operations and Maintenance Requirements

The City is looking for Responders to provide two (2) years of Operations and Maintenance support (including an initial 90 day comprehensive warranty period). This support will commence the day after implementation is complete (including written notice of completion).

During the Operations and Maintenance Phase, the selected Responder must sustain the services already implemented, and work to continuously improve and optimize those services.

As mentioned in RFP Section 1.0, the first part of the City’s AMI procurement included a Meter Data Management System (MDMS). As shown in the figure below, the implementation and operation of that system is going to overlap with the implementation and operation of the Head-End System (please note that the dates shown are estimates).

MDMS�Implementation

MDMS�Operations

AMI�Implementation

AMI�Operations

9/09 9/129/10

12/1212/1012/09

In the remainder of this section, the City identifies the Operations and Maintenance requirements specific to this procurement. Please note that the City realizes that some of these requirements, and the selected AMI Solution Responder tasks, may need to be revised during contract negotiations. This is due to the fact that the MDMS operations will have begun before the AMI Solution operations, and because the selected Responder will need to work with both the City and the MDMS vendor (Siemens/eMeter) in supporting project operations.

For the purposes of this RFP, Responders should keep the above in mind as they respond to the following operations and maintenance requirements:

1) Software Licensing – describe the application software licenses and any third-party software licenses required for the two (2) year Operations and Maintenance period. Please also describe the licensing that would be applicable for such software licenses over the following eight (8) years.

2) Software Maintenance and Upgrades - describe the software maintenance support to be provided (for both application and any third party software). Software maintenance addresses the ease and efficiency with which servicing and


preventive and corrective maintenance can be conducted; i.e., the ability of the software to be repaired and restored to service. Please also describe the software upgrades (both application and any third-party software) that would be included and occur over the two (2) year Operations and Maintenance period. Describe the typical upgrade process and timeframe. As related to the process, please describe how the Responder plans to install and test these upgrades.

3) Support for Software Changes based on Operating System Patches – describe how Responder will handle changes to application and any third-party software that are necessary based on operating system patches; critical operating system patches must be compatibility certified within 30 days of release and supported thereafter.

4) System Operations – describe how Responder will operate the system (solution). Responders will work with the City and the MDMS vendor to provide comprehensive and collaborative system operations. Describe support to be provided based on best practices regarding system operations support in a multi-vendor environment, including lines of responsibility demarcation.

5) Network Operations – describe how Responder would operate and monitor the network.

6) Network Hardware Maintenance and Upgrades – describe the network hardware maintenance support to be provided. Network hardware maintenance addresses the ease and efficiency with which servicing and preventive and corrective maintenance can be conducted; i.e., the ability of the network to be repaired and restored to service. Describe the network upgrades that would occur over the two year Operations and Maintenance period (this must include any upgrades driven by changes in regulations). Describe the typical upgrade process and timeframe. As related to the process, please describe how the Responder plans to install and test the upgrades.

7) Help Desk Support – describe any Help Desk support that would be required over the two (2) year Operations and Maintenance period. Include answers to the following:

a. Where is the Responder’s Help Desk located?

b. What are the hours of operation?

c. How many hours of support would be provided (per month)?

d. How is the Help Desk staffed? Are the various types (levels) or support provided?

e. How are Help Desk tickets tracked? How are issues escalated?

f. What is average call answer speed?


g. What is the average time required to close a Help Desk ticket? Please state whether this is estimated or calculated based on current operating experience.

h. Responders will work with the City and the MDMS vendor to provide comprehensive and collaborative Help Desk support. Describe support to be provided based on best practices regarding Help Desk operations support in a multi-vendor environment, including lines of responsibility demarcation.

8) Project Management Operations (PMO) Support – describe Responder’s approach to handling project management operations. This includes working with the City and the selected MDMS vendor by attending meetings and providing reports in support of communications management, change management, risk management, issues management, quality management, and problem resolution. Please identify the type, description, method, and frequency of operations and performance reports that would be provided over the two year Operations and Maintenance period. Please also describe the on-site support to be provided.

9) Replacement and Installation of Faulty Meters – Provide meter failure rate and describe how Responder will work with the City to identify and replace failed meters.

10) Service Level Agreements – in RFP Section 6.1.4.17, there are a number of Performance Requirements. These requirements will help form the basis of the Service Level Agreements (SLAs) to be developed with the successful Responder as part of contract negotiations. These service levels would also include, but not be limited to, the following:

a. Definition of Availability - Availability is defined in the following as the ratio of uptime to total time (uptime + downtime): A = uptime / (uptime + downtime) and is normally expressed as a percent (of total time).

b. Downtime normally includes corrective and preventive maintenance. When system expansion activities compromise the user’s ability to operate apparatus via the system, this may also be included in downtime.

c. AMI Solution Availability - The AMI (with its associated redundant configuration and automatic failover functions) shall provide an overall availability of 99.9% or greater. Responders shall provide supporting predicted availability calculations within their proposals.

11) Comprehensive System Warranty – Responders must warrant that the goods sold constitute a system suitable for the purposes articulated in the contract. For this project, the warranty will begin the first day of the Operations and Maintenance Phase and conclude 90 days later (at a minimum). Responder shall be responsible for any and all necessary additions, modifications, repair or replacement of all elements of the solution (minus Head-End hardware, operating system, and database software) to ensure satisfactory operation and subsequent expansion of the system. SVP will notify Responder promptly of any failure of the system to


meet functional and/or performance requirements. Responder shall provide, at Responder’s expense, a remedy that returns the system to full functionality without delay.

12) Turnover/Transition Plan – Responders must provide a plan that describes how they will turnover/transition the AMI Solution (meters, communication network, AMI Head-End application, and all related hardware, software, data and documents) to SVP. Please note that at the City’s option, we may choose to amend the contract to continue to provide operations and maintenance support, for all or part of the solution, for any number of reasons including a delay in the transition.


7.0 Contract The City has included a copy of its Standard Service Agreement as Attachment C. The City’s Standard Service Agreement includes insurance requirements, which Responders will be expected to fulfill upon award.

Please review the contract in its entirety. If Responder desires to take any exception to the Agreement, Responder shall provide the following information in response to RFP Section 9.2.6:

� Responder shall identify the contract item number (and page number) at issue.

� Responder shall identify their specific issue with the item.

� Responder shall propose a change (alternative language) pertaining to each item.

NOTE: The above factors will be taken into account in evaluating proposals. Proposals that take exceptions to the proposed agreement may be determined by the City, at its sole discretion, to be unacceptable and no longer considered for award.


8.0 Pricing Instructions The Pricing Worksheets are included as Attachment D. There are five separate pricing sheets as follows:

1. Implementation

2. Operations and Maintenance

3. Optional/Future Items (grouped by requirement topic area)

4. Optional Network Expansion and Meter Installations

5. Out-Year Software Licensing, Maintenance and Upgrades

The general instructions for completing these sheets are as follows:

a) Responders must complete each sheet in its entirety.

b) Responders must provide firm, fixed prices, not price estimates, for Implementation (Sheet 1), as well as the Operations and Maintenance(Sheet 2). NOTE: The City acknowledges that the Travel and Expenses items in both these sheets are estimates, but expect Responders to make their best effort in estimating these costs.

c) Responders are to provide price estimates for the Optional/Future Items, Optional Network Expansion and Meter Installations, and Out-Year Software Licensing and Maintenance (Sheets 3 through 5 respectively).

d) Do not leave pricing cells blank. Enter "0" if there are no costs involved and insert "Not Applicable" or "Included in Item #" in the Comment column.

e) Prices should not include sales or any other taxes.

f) Please list any assumptions made by Responder as they pertain to each item on the sheets; insert assumptions in the “Comment” column. Responders may attach an additional sheet for these assumptions if necessary (if so, please ensure to reference each assumption to specific items in the pricing sheets).

g) In addition to the Pricing Worksheets, please provide an additional sheet that lists hourly rates specific to the various job titles (labor categories) proposed on this project. If any offshore labor is proposed, please use a separate sheet for it and estimate the percentage of expected utilization in each labor category.

h) All pricing must be valid for 90 days from the date of proposal submittal. Hourly rates pertaining to labor categories must be valid through the end of the Operations and Maintenance period.


i) Prices must NOT include licensing and/or maintenance costs pertaining to Head-End System hardware, operating system software, or database software.

j) List any additional cost items not already identified in the price sheets in the appropriate “Other” sections and explain what they are and why they would be necessary.

Specific, additional instructions for completing each sheet are as follows:

1. Implementation

i. There must be no software licensing costs pertaining to the Implementation Phase.

ii. Regarding Project Management, pricing should include all project management related support as applicable to the Implementation.

iii. If applicable, please provide pricing for any product and system configurations, customizations, and/or enhancements. Please itemize these items and use the “Comment” column to tie them directly to the specific RFP requirements that will be supported by the enhancement/customization.

iv. Regarding the interface to the MDMS (eMeter’s EnergyIP), pricing should include specific personnel and the hours pertaining to each that would be utilized to support Siemens/eMeter and the City in implementing this interface.

v. Please include the estimated person-days and blended labor rate ($/day) for each implementation item.

2. Operations and Maintenance

i. Pricing must include a comprehensive three (3) month warranty that begins at the start of the Operations and Maintenance Phase.

ii. Regarding Project Management Operations (PMO) support, pricing should reflect the Responder working with the City and Siemens/eMeter by attending meetings and providing reports in support of communications management, change management, risk management, issues management, quality management, and problem resolution. This should include time spent both on-site and off-site.

iii. Provide pricing for application and any third-party software licensing fees (consider the three required environments – development/test, training, and production). Be sure to itemize.


iv. Provide pricing for application and any third-party software maintenance and upgrade fees. Be sure to itemize.

v. Provide pricing for the delivery of a Turnover/Transition Plan (to be approved by the City), and the completion of Turnover/Transition tasks.

3. Optional/Future Items

i. Please provide estimated pricing for each group of items/requirements as shown. In the “Comments” column, please list the specific requirements (by RFP requirements number) that the Responder would be able to support within each group.

4. Optional Network Expansion and Meter Installations

i. Please identify the staff required (by title), and the hours and rates for each. Please also identify the network devices (by type, number, and unit cost), and the meters (by type, number, and unit cost).

5. Out-Year Software Licensing, Maintenance and Upgrades

i. Please list software licensing fees (itemize both application and third-party software) for years four (4) through ten (10)

ii. Please list software maintenance and upgrade fees (itemize both application and third-party software) for years four (4) through ten (10)


9.0 Response Format, Submission, and Delivery Instructions In this section, the City describes the mandatory proposal format and provide the proposal submission and delivery instructions.

9.1 Overview

All RFP requirements must be answered and all requested information must be provided.

All pages in the proposal must be standard 8.5" x 11" paper, except charts, diagrams, etc., which may be foldouts. If foldouts are used, the folded size must fit within the 8.5" x 11" format. All charts and diagrams must be sized so they are readable. Proposals must be provided in an appropriately sized three-ring binder.

Page numbers must be located in the same page position throughout the proposal. Figures, tables, charts, etc. must be assigned their own numbers and must be referenced by these numbers in the proposal text and in the proposal Table of Contents. Figures, tables, charts, etc. must be placed as close to text references as possible.

9.2 Administrative/Technical Proposal Format

Proposals must be structured and presented in the following manner:

� Cover Letter

� Table of Contents

� Executive Summary

� Administrative Requirements Response

� Technical Requirements Response

� Contract Terms and Conditions

The City provides additional instructions pertaining to these items in the following sections.

9.2.1 Cover Letter

The proposal must contain a Cover Letter on letterhead, signed by an individual who is authorized to contractually bind the Responder, and indicating the title that person holds


in the firm. The Cover Letter must also include a statement that the Responder commits to fulfilling all the requirements of RFP-SC-SVPAMI-01.

9.2.2 Table of Contents

The proposal must contain a Table of Contents. Figures, tables, charts, etc. must be assigned index numbers and must be identified in the Table of Contents.

9.2.3 Executive Summary

The proposal must contain the Executive Summary that describes the salient features of the proposal. It must condense and highlight the contents of the proposal and include conclusions and recommendations. The Executive Summary must list each Subcontractor and explain each Subcontractor’s role in relation to meeting the RFP requirements. RFP Attachment B – List of Subcontractors – must be included at the end of the Executive Summary.

9.2.4 Administrative Requirements Response

In responding to the Administrative Requirements, Responders should repeat the heading names from the Administrative Requirements section and address each of the requirements under those headings. Responses shall include a narrative description of what the Responder is going to do, how they are going to do it, and who is going to do it.

There are a number of RFP Attachments that correspond to the Administrative Requirements sections, and those attachments should be inserted into the Responders proposal as required.

9.2.5 System Requirements Response

In responding to the System Requirements, Responders should repeat the heading names from the System Requirements section and address each of the requirements under those headings.

Please note that there are nine (9) separate requirements within Section 6.0 that must be addressed prior to addressing the Functional and Technical requirements in the Word tables.

Responders will be provided a table, in an MS Word document, that includes the requirements listed in RFP Sections 6.1, 6.2, 6.3, and 6.4 (6.1 and 6.3 contain the Mandatory Requirements). Responders should insert a row under each requirement and insert their response to the requirement in that row. Responses shall include a narrative


description of what the Responder is going to do, how they are going to do it, when they are going to do it, and who (of their proposed staff) is going to do it.

Responders must also provide responses to each of the items in RFP Section 6.5.

9.2.6 Contract Terms and Conditions Response

Responders must include a statement of compliance with all contract terms and conditions as identified in the City’s Standard Service Agreement – Attachment C.

9.2.7 Summary and Responder Checklist

The following must be included in Responder Administrative/Technical Proposals:

1) Cover Letter

2) Table of Contents

3) Executive Summary (including Attachment B – Subcontractor List)

4) Administrative Requirements Response - provide a response to all RFP items, and also be sure to include (as requested in the requirements) the following:

a) Attachment E – Customer Reference Form

b) Key Staff Resumes

c) Attachment F – Key Personnel Reference Form

d) Draft Project Plan

e) Draft Project Schedule

f) Draft Implementation Plan

g) Draft Electronic and Water Meter Recycling Plan

h) Draft Training Plan

i) Draft Test Plan

j) Draft System Turnover/Transition Plan

k) Attachment G – Responder Information Form

l) Attachment H – Responder Signature Form


m) Attachment I – Certification of Non-Discrimination Form

5) System Requirements Response - provide a response to all items and include:

a) Response to RFP 6.0 including:

i. Draft Proposed Technical Architecture Diagram

ii. Narrative Description of the Technical Architecture

iii. Draft Proposed Network Architecture Diagram (should include network equipment list)

iv. Narrative Description of the Network Architecture

v. Draft Data Flow Diagram

vi. Application and Third Party Software List

vii. Identification and specifications pertaining to AMI Head-End hardware, operating system software, and database software (all to be procured by the City)

viii. Discussion of how the software will be configured to meet the City’s needs, without source code changes and how those configurations will be retained through software version upgrades

ix. Description of how Responders would expand the AMI Solution to be completed by 2013, including specific, scheduled checkpoints for new technology assessment. Please also discuss other solution functions and/or approaches the City might want to consider in the future.

b) Responses to RFP Section 6.1 through 6.4 (use Word tables)

c) Responses to RFP Section 6.5

6) Response to RFP Section 7.0

9.3 Price Proposal

Responders Price Proposal will consist of the Pricing Worksheets included as Attachment D. Responders must complete these sheets in their entirety. This proposal must be submitted in a separate, sealed envelope/box as described in the following section.


9.4 Proposal Submission and Delivery Instructions

Responders must provide five (5) copies plus one (1) original (marked Master Copy) of the Administrative/Technical Proposal, and five copies plus one original (marked Master Copy) of the Pricing Proposal by the date and time identified in Section 1.8 – Key Action Dates. One (1) copy of the Administrative/Technical Proposal, in Microsoft Word, must be submitted on Compact Disc (CD) and be placed in the Master Copy of the Administrative/Technical Proposal behind the cover letter. One copy of the Pricing Proposal, in Microsoft Word, must be submitted on Compact Disc (CD) and be placed in the Master Copy of the Pricing Proposal behind the cover letter.

Failure to provide the appropriate number of copies in the correct format may be grounds for immediate disqualification.

Unnecessarily elaborate brochures or other presentations beyond those sufficient to present a complete and effective proposal are not desired. It is also desired that Responders used recycled paper, and that proposal pages are double-sided whenever possible.

The proposals must be completely sealed, with the Administrative/Technical Proposal in one box, and the Price Proposal in another. Each sealed container must be labeled as follows:

� Name of Responder

� Address of Responder

� RFP Number

� Proposal Name (Administrative/Technical OR Price)

� Proposal Due Date and Time

� Number of Copies Provided

Proposals must be delivered to the following address by the date and time identified in Section 1.8 – Key Action Dates (or indicated in any RFP addenda that changes the Key Action Dates):

Joe Blackwell AMI Project Coordinator City of Santa Clara Silicon Valley Power 1601 Civic Center Drive Santa Clara, CA 95050


Upon receipt, proposals will be stamped with date and time received. Any proposals received after the date and time indicated in RFP Section 1.8 – Key Action Dates (or indicated in any RFP addenda that changes the Key Action Dates) will not be accepted.

Non-conformance with the submission and delivery requirements may be grounds for immediate disqualification.


10.0 Proposal Evaluation City staff will evaluate proposals provided in response to this RFP based on the following criteria:

� Quality and completeness of proposal

� Quality, performance and effectiveness of the solution, goods and/or services to be provided by the Responder

� Responder’s experience, including the experience of staff to be assigned to the project, with engagements of similar scope and complexity

� Cost to the City

� Responder’s financial stability and length of time in business

� Responder’s ability to perform the work within the time specified

� Responder’s prior record of performance with City or others

� Responder’s ability to provide future records, reports, data and/or services

� Responder’s compliance with applicable laws, regulations, policies (including city council policies), guidelines and orders governing prior or existing contracts performed by the Responder

� Risk assessment based on the following factors:

o Relevant experience and performance record in similar projects involving the proposed technical components and business processes

o Responder’s depth of resources and reputation for success in similar projects

o Clarity of the proposed approach and methodology

o Degree to which the proposed solution has been proven (in use) in other cities, counties and/or electric and water utilities for the relevant functions

o Project timing

o Other risk factors that may be identified


In the following sections, the City details the evaluation approach.

10.1 Proposal Opening and Content Validation

All proposals must be delivered to contact/address as identified in Section 1.5 – Key Contact, and by the date/time specified in Section 1.8 - Key Action Dates (or indicated in any RFP addenda that changes the Key Action Dates). All proposals received by the time and place identified will be acknowledged as having been received. The City will assign an Evaluation Team to review all proposals. The Evaluation Team will review each proposal for the presence of the proper number of proposal copies and required information in conformance with the requirements of this RFP. Absence of the required number of copies or required information may result in the proposal being deemed non-responsive and rejected.

10.2 Review of Administrative Requirements

The Evaluation Team will review and evaluate the Responder’s responses to all of the Administrative Requirements. Scores will be determined according to the elements described in the following sections.

Company Background and Experience will be evaluated based on the Responder’s company background, experience, market focus, size and completion of similar projects in like or dissimilar industries. Scoring of these responses will be based on the consensus of the Evaluation Team.

The evaluation process may involve contacting any or all of the customer references. The City may interview these customers so it can confirm the information submitted. Customers must respond positively in order for the Responder to be successful in this portion of the evaluation.

The City will evaluate the Responder’s proposed organization and staff in terms of their organization, skills, knowledge, references, and experience as described in the narrative response and in their resumes. Scoring of these responses will be based on the consensus of the Evaluation Team.

The City will evaluate the project management approach based on the Responder’s description. Scoring of these responses will be based on the consensus of the Evaluation Team.

The City will evaluate the proposed Project Plan and Schedule, including the proposed milestones, deliverables, resources, and timeframes. Scoring of these responses will be based on the consensus of the Evaluation Team.


10.3 Review of System Requirements

The Evaluation Team will assess and score each Responder’s technical solution in terms of the probability of successful implementation of a solution that meets the RFP requirements.

10.4 Review of Pricing Proposal

Each Responder’s Pricing Proposal will be reviewed for completeness and checked for accuracy. Responder proposals will be evaluated, scored, and prioritized based on the pricing that is the most advantageous to the City.

10.5 Selection of Responder

After evaluating all proposals, SVP will notify Responders of their status. If SVP determines that more than one Responder meets the City’s qualifications, these Responders may be asked to respond to more detailed questions and participate in an interview and/or provide a demonstration. SVP may enter into contract negotiations with the qualified Responder or Responders.

SVP shall negotiate an agreement based on the City’s Standard Agreement format with the highest-ranking Responder(s) after the selection process. The selected Responder(s)' negotiated fee shall be stated in the City's Standard Agreement on a not-to-exceed basis and shall include payment for professional services and reimbursable expenses. Negotiations, if initiated, are not a guarantee that SVP will execute a contract. SVP reserves the right to cancel this RFP at any time.

In the event a contract is awarded for services resulting from this RFP, no indication of such services to the City of Santa Clara will be used in any advertising without prior agreement of the City of Santa Clara.

The parties may agree in writing to modify the scope of the project. An increase or decrease in the price resulting from such modification shall be agreed to by the parties as a part of their written agreement to modify the scope of the project.


11.0 Attachments In this section, we provide the following attachments:

� Attachment A1 – Registered Responder Information/Intent to Bid Form

� Attachment A2 – Confidentiality Statement

� Attachment B – List of Subcontractors

� Attachment C – Standard Service Agreement

� Attachment D – Pricing Worksheets

� Attachment E – Customer Reference Form

� Attachment F – Key Personnel Reference Form

� Attachment G – Responder Information Form

� Attachment H – Responder Signature Form

� Attachment I – Certification of Non-Discrimination Form

� Attachment J – SVP VPN Access Policy


Attachment A1 – Registered Responder Information/Intent to Bid Form In order to register as a Responder for the City of Santa Clara, SVP AMI RFP, and relay your intent to bid, please provide the following information, including signature, and fax a copy of the form to:

Joe Blackwell AMI Project Coordinator City of Santa Clara Silicon Valley Power Fax: 408-244-2990

Date: _____________________________________________

Company Name: _____________________________________________

Company Primary Contact: _____________________________________________

Street Address: _____________________________________________

_____________________________________________

Mailing Address: _____________________________________________

_____________________________________________

Phone: _____________________________________________

Fax: _____________________________________________

Email: _____________________________________________

Signature: _____________________________________________


Attachment A2 – Confidentiality Statement I certify that I will keep confidential and secure and will not copy, give or otherwise disclose to any other party who has not signed a copy of this confidentiality agreement, all information concerning the technology, infrastructure, planning, processes, development or procedures pertaining to the City of Santa Clara, Silicon Valley Power (SVP) AMI Solution Project (the Project), which I learn in the course of my duties on the Project. I understand that the information to be kept confidential includes, but is not limited to, specifications, administrative requirements, and terms and conditions, and includes concepts and discussions as well as written or electronic materials. I understand that if I leave the Project before it ends, I must still keep all project information confidential. I agree to follow any instructions pertaining to the confidentiality of project information.

I agree to advise the City of Santa Clara, SVP immediately in the event that I either learn or have reason to believe that any person who has access to project confidential information has or intends to disclose that information in violation of this agreement.

Date:_____________________________________________________________

Signature:_________________________________________________________

Printed Name:______________________________________________________

Title:_____________________________________________________________

Organization:_______________________________________________________

Telephone Number:___________________________________________________________

Fax Number:________________________________________________________


Attachment B – List of Subcontractors

SubcontractorName

SubcontractorAddress

SubcontractorScope of Work


Attachment C – Standard Service Agreement The City’s Standard Agreement follows this page (paginated separately). This agreement will be amended, finalized, and signed during contract negotiations.

IDS Insurance No. __________________________

Agreement for Professional Services/[insert contractor’s name] Page 1 of X Rev. 06/10/08; Typed [insert date]

AGREEMENT FOR PROFESSIONAL SERVICES BY AND BETWEEN THE

CITY OF SANTA CLARA, CALIFORNIA AND

[INSERT NAME OF CONTRACTOR]

PREAMBLE

This agreement for the performance of services (“Agreement”) is made and entered into on this______ day of __________, 200__, (“Effective Date”) by and between _________________, [choose one: corporation/partnership/individual], with its principal place of business located at ____________________________ (“Contractor”), and the City of Santa Clara, California, a chartered California municipal corporation with its primary business address at 1500 Warburton Avenue, Santa Clara, California 95050 (“City”). City and Contractor may be referred to individually as a “Party” or collectively as the “Parties” or the “Parties to this Agreement.”

RECITALS

A. City desires to secure professional services more fully described in this Agreement, at Exhibit A, entitled “Scope of Service”; and

B. Contractor represents that it, and its subcontractors, if any, have the professional qualifications, expertise, necessary licenses and desire to provide certain goods and/or required services of the quality and type which meet objectives and requirements of City; and,

C. The Parties have specified herein the terms and conditions under which such services will be provided and paid for.

The Parties agree as follows:

AGREEMENT PROVISIONS

1. SERVICES TO BE PROVIDED.

Except as specified in this Agreement, Contractor shall furnish all technical and professional services, including labor, material, equipment, transportation, supervision and expertise (collectively referred to as “Services”) to satisfactorily complete the work required by City at his/her own risk and expense. Services to be provided to City are more fully described in Exhibit A entitled “SCOPE OF SERVICES.” All of the exhibits referenced in this Agreement are attached and are incorporated by this reference. Contractor acknowledges that the execution of this Agreement by City is predicated upon representations made by Contractor in that certain document entitled “__________________________” dated ________________, 20___, (“Proposal”) set forth in Exhibit A, which constitutes the basis for this Agreement.


2. TERM OF AGREEMENT.

Unless otherwise set forth in this Agreement or unless this paragraph is subsequently modified by a written amendment to this Agreement, the term of this Agreement shall begin on the Effective Date of this Agreement and terminate on ______________, 20__.

3. CONTRACTOR’S SERVICES TO BE APPROVED BY A LICENSED PROFESSIONAL.

A. All reports, costs estimates, plans and other documentation which may be submitted or furnished by Contractor shall be approved and signed by a qualified licensed professional in the State of California.

B. The title sheet for specifications and reports, and each sheet of plans, shall bear the professional seal, certificate number, registration classification, expiration date of certificate and signature of the professional responsible for their preparation.

4. QUALIFICATIONS OF CONTRACTOR - STANDARD OF WORKMANSHIP.

Contractor represents and maintains that it has the necessary expertise in the professional calling necessary to perform services, and its duties and obligations, expressed and implied, contained herein, and City expressly relies upon Contractor’s representations regarding its skills and knowledge. Contractor shall perform such services and duties in conformance to and consistent with the professional standards of a specialist in the same discipline in the State of California.

The plans, designs, specifications, estimates, calculations, reports and other documents furnished under Exhibit A shall be of a quality acceptable to City. The criteria for acceptance of the work provided under this Agreement shall be a product of neat appearance, well organized, that is technically and grammatically correct, checked and having the maker and checker identified. The minimum standard of appearance, organization and content of the drawings shall be that used by City for similar projects.

5. MONITORING OF SERVICES.

City may monitor the Services performed under this Agreement to determine whether Contractor’s operation conforms to City policy and to the terms of this Agreement. City may also monitor the Services to be performed to determine whether financial operations are conducted in accord with applicable City, county, state, and federal requirements. If any action of Contractor constitutes a breach, City may terminate this Agreement pursuant to the provisions described herein.

6. WARRANTY.

Contractor expressly warrants that all materials and services covered by this Agreement shall be fit for the purpose intended, shall be free from defect, and shall conform to the specifications, requirements, and instructions upon which this Agreement is based. Contractor agrees to promptly replace or correct any incomplete, inaccurate, or defective


Services at no further cost to City when defects are due to the negligence, errors or omissions of Contractor. If Contractor fails to promptly correct or replace materials or services, City may make corrections or replace materials or services and charge Contractor for the cost incurred by City.

7. PERFORMANCE OF SERVICES.

Contractor shall perform all requested services in an efficient and expeditious manner and shall work closely with and be guided by City. Contractor shall be as fully responsible to City for the acts and omissions of its subcontractors, and of persons either directly or indirectly employed by them, as Contractor is for the acts and omissions of persons directly employed by it. Contractor will perform all Services in a safe manner and in accordance with all federal, state and local operation and safety regulations.

8. RESPONSIBILITY OF CONTRACTOR.

Contractor shall be responsible for the professional quality, technical accuracy and coordination of the Services furnished by it under this Agreement. Neither City’s review, acceptance, nor payments for any of the Services required under this Agreement shall be construed to operate as a waiver of any rights under this Agreement or of any cause of action arising out of the performance of this Agreement and Contractor shall be and remain liable to City in accordance with applicable law for all damages to City caused by Contractor’s negligent performance of any of the Services furnished under this Agreement.

Any acceptance by City of plans, specifications, construction contract documents, reports, diagrams, maps and other material prepared by Contractor shall not in any respect absolve Contractor from the responsibility Contractor has in accordance with customary standards of good professional practice in compliance with applicable federal, state, county, and/or municipal laws, ordinances, regulations, rules and orders.

9. COMPENSATION AND PAYMENT.

In consideration for Contractor’s complete performance of Services, City shall pay Contractor for all materials provided and services rendered by Contractor at the rate per hour for labor and cost per unit for materials as outlined in Exhibit B, entitled “SCHEDULE OF FEES.”

Contractor will bill City on a monthly basis for Services provided by Contractor during the preceding month, subject to verification by City. City will pay Contractor within thirty (30) days of City’s receipt of invoice.

10. PROGRESS SCHEDULE.

The Progress Schedule will be as set forth in the attached Exhibit F, entitled “MILESTONE SCHEDULE” if applicable.


11. TERMINATION OF AGREEMENT.

Either Party may terminate this Agreement without cause by giving the other Party written notice (“Notice of Termination”) which clearly expresses that Party’s intent to terminate the Agreement. Notice of Termination shall become effective no less than thirty (30) calendar days after a Party receives such notice. After either Party terminates the Agreement, Contractor shall discontinue further services as of the effective date of termination, and City shall pay Contractor for all Services satisfactorily performed up to such date.

12. NO ASSIGNMENT OR SUBCONTRACTING OF AGREEMENT.

City and Contractor bind themselves, their successors and assigns to all covenants of this Agreement. This Agreement shall not be assigned or transferred without the prior written approval of City. Contractor shall not hire subcontractors without express written permission from City.

13. NO THIRD PARTY BENEFICIARY.

This Agreement shall not be construed to be an agreement for the benefit of any third party or parties and no third party or parties shall have any claim or right of action under this Agreement for any cause whatsoever.

14. INDEPENDENT CONTRACTOR.

Contractor and all person(s) employed by or contracted with Contractor to furnish labor and/or materials under this Agreement are independent contractors and do not act as agent(s) or employee(s) of City. Contractor has full rights, however, to manage its employees in their performance of Services under this Agreement. Contractor is not authorized to bind City to any contracts or other obligations.

15. NO PLEDGING OF CITY’S CREDIT.

Under no circumstances shall Contractor have the authority or power to pledge the credit of City or incur any obligation in the name of City. Contractor shall save and hold harmless the City, its City Council, its officers, employees, boards and commissions for expenses arising out of any unauthorized pledges of City’s credit by Contractor under this Agreement.

16. CONFIDENTIALITY OF MATERIAL.

All ideas, memoranda, specifications, plans, manufacturing procedures, data, drawings, descriptions, documents, discussions or other information developed or received by or for Contractor and all other written information submitted to Contractor in connection with the performance of this Agreement shall be held confidential by Contractor and shall not, without the prior written consent of City, be used for any purposes other than the performance of the Services, nor be disclosed to an entity not connected with performance of the Services. Nothing furnished to Contractor which is otherwise known


to Contractor or becomes generally known to the related industry shall be deemed confidential.

17. USE OF CITY NAME OR EMBLEM.

Contractor shall not use City’s name, insignia, or emblem, or distribute any information related to services under this Agreement in any magazine, trade paper, newspaper or other medium without express written consent of City.

18. OWNERSHIP OF MATERIAL.

All material, including information developed on computer(s), which shall include, but not be limited to, data, sketches, tracings, drawings, plans, diagrams, quantities, estimates, specifications, proposals, tests, maps, calculations, photographs, reports and other material developed, collected, prepared or caused to be prepared under this Agreement shall be the property of City but Contractor may retain and use copies thereof. City shall not be limited in any way or at any time in its use of said material. However, Contractor shall not be responsible for damages resulting from the use of said material for work other than Project, including, but not limited to, the release of this material to third parties.

19. RIGHT OF CITY TO INSPECT RECORDS OF CONTRACTOR.

City, through its authorized employees, representatives or agents shall have the right during the term of this Agreement and for three (3) years from the date of final payment for goods or services provided under this Agreement, to audit the books and records of Contractor for the purpose of verifying any and all charges made by Contractor in connection with Contractor compensation under this Agreement, including termination of Contractor. Contractor agrees to maintain sufficient books and records in accordance with generally accepted accounting principles to establish the correctness of all charges submitted to City. Any expenses not so recorded shall be disallowed by City.

Contractor shall submit to City any and all reports concerning its performance under this Agreement that may be requested by City in writing. Contractor agrees to assist City in meeting City’s reporting requirements to the State and other agencies with respect to Contractor’s Services hereunder.

20. CORRECTION OF SERVICES.

Contractor agrees to correct any incomplete, inaccurate or defective Services at no further costs to City, when such defects are due to the negligence, errors or omissions of Contractor.

21. FAIR EMPLOYMENT.

Contractor shall not discriminate against any employee or applicant for employment because of race, color, creed, national origin, gender, sexual orientation, age, disability, religion, ethnic background, or marital status, in violation of state or federal law.


22. HOLD HARMLESS/INDEMNIFICATION.

To the extent permitted by law, Contractor agrees to protect, defend, hold harmless and indemnify City, its City Council, commissions, officers, employees, volunteers and agents from and against any claim, injury, liability, loss, cost, and/or expense or damage, including all costs and reasonable attorney’s fees in providing a defense to any claim arising therefrom, for which City shall become liable arising from Contractor’s negligent, reckless or wrongful acts, errors, or omissions with respect to or in any way connected with the Services performed by Contractor pursuant to this Agreement.

23. INSURANCE REQUIREMENTS.

During the term of this Agreement, and for any time period set forth in Exhibit C, Contractor shall purchase and maintain in full force and effect, at no cost to City insurance policies with respect to employees and vehicles assigned to the Performance of Services under this Agreement with coverage amounts, required endorsements, certificates of insurance, and coverage verifications as defined in Exhibit C.

24. AMENDMENTS.

This Agreement may be amended only with the written consent of both Parties.

25. INTEGRATED DOCUMENT.

This Agreement represents the entire agreement between City and Contractor. No other understanding, agreements, conversations, or otherwise, with any representative of City prior to execution of this Agreement shall affect or modify any of the terms or obligations of this Agreement. Any verbal agreement shall be considered unofficial information and is not binding upon City.

26. SEVERABILITY CLAUSE.

In case any one or more of the provisions in this Agreement shall, for any reason, be held invalid, illegal or unenforceable in any respect, it shall not affect the validity of the other provisions, which shall remain in full force and effect.

27. WAIVER.

Contractor agrees that waiver by City of any one or more of the conditions of performance under this Agreement shall not be construed as waiver(s) of any other condition of performance under this Agreement.


28. NOTICES.

All notices to the Parties shall, unless otherwise requested in writing, be sent to City addressed as follows:

City of Santa Clara Attention: [insert Dept. here] 1500 Warburton Avenue Santa Clara, California 95050 or by facsimile at (408) ___-_________

And to Contractor addressed as follows:

Contractor’s notice address: Name: _______________________ Address: _______________________ _______________________ or by facsimile at ( ) ___-____

If notice is sent via facsimile, a signed, hard copy of the material shall also be mailed. The workday the facsimile was sent shall control the date notice was deemed given if there is a facsimile machine generated document on the date of transmission. A facsimile transmitted after 1:00 p.m. on a Friday shall be deemed to have been transmitted on the following Monday.

29. CAPTIONS.

The captions of the various sections, paragraphs and subparagraphs of this Agreement are for convenience only and shall not be considered or referred to in resolving questions of interpretation.

30. LAW GOVERNING CONTRACT AND VENUE.

This Agreement shall be governed and construed in accordance with the statutes and laws of the State of California. The venue of any suit filed by either Party shall be vested in the state courts of the County of Santa Clara, or if appropriate, in the United States District Court, Northern District of California, San Jose, California.

31. DISPUTE RESOLUTION.

A. Unless otherwise mutually agreed to by the Parties, any controversies between Contractor and City regarding the construction or application of this Agreement, and claims arising out of this Agreement or its breach, shall be submitted to mediation within thirty (30) days of the written request of one Party after the service of that request on the other Party.

B. The Parties may agree on one mediator. If they cannot agree on one mediator, the Party demanding mediation shall request the Superior Court of Santa Clara County to appoint a mediator. The mediation meeting shall not exceed one day


(eight (8) hours). The Parties may agree to extend the time allowed for mediation under this Agreement.

C. The costs of mediation shall be borne by the Parties equally.

D. For any contract dispute, mediation under this section is a condition precedent to filing an action in any court. In the event of mediation which arises out of any dispute related to this Agreement, the Parties shall each pay their respective attorney’s fees, expert witness costs and cost of suit, through mediation only. In the event of litigation, the prevailing party shall recover its reasonable costs of suit, expert’s fees and attorney’s fees.

32. COMPLIANCE WITH ETHICAL STANDARDS.

Contractor shall:

A. Read Exhibit D, entitled “ETHICAL STANDARDS FOR CONTRACTORS SEEKING TO ENTER INTO AN AGREEMENT WITH THE CITY OF SANTA CLARA, CALIFORNIA”; and,

B. Execute Exhibit E, entitled “AFFIDAVIT OF COMPLIANCE WITH ETHICAL STANDARDS.”


33. CONFLICT OF INTERESTS.

This Agreement does not prevent either Party from entering into similar agreements with other parties. To prevent a conflict of interest, Contractor certifies that to the best of its knowledge, no City officer, employee or authorized representative has any financial interest in the business of Contractor and that no person associated with Contractor has any interest, direct or indirect, which could conflict with the faithful performance of this Agreement. Contractor is familiar with the provisions of California Government Code Section 87100 and following, and certifies that it does not know of any facts which would violate these code provisions. Contractor will advise City if a conflict arises.

The Parties acknowledge and accept the terms and conditions of this Agreement as evidenced by the following signatures of their duly authorized representatives. It is the intent of the Parties that this Agreement shall become operative on the Effective Date.

CITY OF SANTA CLARA, CALIFORNIA a chartered California municipal corporation

APPROVED AS TO FORM:

HELENE L. LEICHTER City Attorney

ATTEST:

JENNIFER SPARACINO City Manager 1500 Warburton Avenue Santa Clara, CA 95050 Telephone: (408) 615-2210 Fax: (408) 241-6771

ROD DIRIDON, JR. City Clerk

“CITY”

[*CONTRACTOR][CHOOSE ONE: CORPORATION/PARTNERSHIP/INDIVIDUAL]

By:(Signature of Person executing the Agreement on behalf of Contractor)

Name: Title:

Local Address:

Telephone ( )

Fax: ( )

I:\DATA\WP\AGREEMENT.A-F\TEMPLATES\PROFESSIONAL SERVICE AGREEMENT FORM.doc

Scope of Services/Exhibit A Page 1 of X Rev. 06/10/08; Typed [insert date]




EXHIBIT A

SCOPE OF SERVICES

The Services to be performed for the City by the Contractor under this Agreement are more fully described in the Contractor’s proposal entitled, “[*insert name of proposal]” dated [*insert date of proposal], which is attached to this Exhibit A.

Fee Schedule/Exhibit B Page 1 of X Rev. 06/10/08; Typed [insert date]




EXHIBIT B

FEE SCHEDULE

Consultant shall provide a schedule of rates and fees which includes all billing amounts and costs as follows (if applicable), such as:

[NOTE TO CITY DEPARTMENTS: This Exhibit “B” should contain a schedule of rates and fees which includes all billing amounts and costs as follows (if applicable), such as: -Fee Schedule Effective Date; -Hourly Billing Rates for Each Staff Position/level; -Minimum Billing Hours; -Charges for Equipment by Day/week/month; -Travel Time and Costs; -Per Diem Expenses; -Expendable Material or New Parts Costs; -Outside Services Costs; and, -Overtime Costs.]

In no event shall the amount billed to City by Contractor for services under this Agreement exceed $ _______________, subject to budget appropriations.

Insurance Requirements/Exhibit C Page 1 of X Rev. 06/10/08; Typed [insert date]




EXHIBIT C

INSURANCE REQUIREMENTS

Without limiting the Contractor’s indemnification of the City, and prior to commencing any of the Services required under this Agreement, the Contractor shall purchase and maintain in full force and effect, at its sole cost and expense, the following insurance policies with at least the indicated coverages, provisions and endorsements:

A. COMMERCIAL GENERAL LIABILITY INSURANCE

1. Commercial General Liability Insurance policy which provides coverage at least as broad as Insurance Services Office form CG 00 01. Policy limits are subject to review, but shall in no event be less than, the following:

$2,000,000 Each occurrence $2,000,000 General aggregate $2,000,000 Products/Completed Operations aggregate $2,000,000 Personal Injury

2. Exact structure and layering of the coverage shall be left to the discretion of Contractor; however, any excess or umbrella policies used to meet the required limits shall be at least as broad as the underlying coverage and shall otherwise follow form.

3. The following provisions shall apply to the Commercial Liability policy as well as any umbrella policy maintained by the Contractor to comply with the insurance requirements of this Agreement:

a. Coverage shall be on a “pay on behalf” basis with defense costs payable in addition to policy limits;

b. There shall be no cross liability exclusion which precludes coverage for claims or suits by one insured against another; and

c. Coverage shall apply separately to each insured against whom a claim is made or a suit is brought, except with respect to the limits of liability.


B. BUSINESS AUTOMOBILE LIABILITY INSURANCE

Business automobile liability insurance policy which provides coverage at least as broad as ISO form CA 00 01 with policy limits a minimum limit of not less than one million dollars ($1,000,000) each accident using, or providing coverage at least as broad as, Insurance Services Office form CA 00 01. Liability coverage shall apply to all owned, non-owned and hired autos.

In the event that the Work being performed under this Agreement involves transporting of hazardous or regulated substances, hazardous or regulated wastes and/or hazardous or regulated materials, Contractor and/or its subcontractors involved in such activities shall provide coverage with a limit of two million dollars ($2,000,000) per accident covering transportation of such materials by the addition to the Business Auto Coverage Policy of Environmental Impairment Endorsement MCS90 or Insurance Services Office endorsement form CA 99 48, which amends the pollution exclusion in the standard Business Automobile Policy to cover pollutants that are in or upon, being transported or towed by, being loaded onto, or being unloaded from a covered auto.

C. WORKERS’ COMPENSATION

1. Workers’ Compensation Insurance Policy as required by statute and employer’s liability with limits of at least one million dollars ($1,000,000) policy limit Bodily Injury by disease, one million dollars ($1,000,000) each accident/Bodily Injury and one million dollars ($1,000,000) each employee Bodily Injury by disease.

2. The indemnification and hold harmless obligations of Contractor included in this Agreement shall not be limited in any way by any limitation on the amount or type of damage, compensation or benefit payable by or for Contractor or any subcontractor under any Workers’ Compensation Act(s), Disability Benefits Act(s) or other employee benefits act(s).

3. This policy must include a Waiver of Subrogation in favor of the City of Santa Clara, its City Council, commissions, officers, employees, volunteers and agents.

D. COMPLIANCE WITH REQUIREMENTS

All of the following clauses and/or endorsements, or similar provisions, must be part of each commercial general liability policy, and each umbrella or excess policy.

1. Additional Insureds. City of Santa Clara, its City Council, commissions, officers, employees, volunteers and agents are hereby added as additional insureds in respect to liability arising out of Contractor’s work for City, using Insurance Services Office (ISO) Endorsement CG 20 10 11 85 or the combination of CG 20 10 03 97 and CG 20 37 10 01, or its equivalent.

2. Primary and non-contributing. Each insurance policy provided by Contractor shall contain language or be endorsed to contain wording making it primary insurance as respects to, and not requiring contribution from, any other insurance which the


Indemnities may possess, including any self-insurance or self-insured retention they may have. Any other insurance Indemnities may possess shall be considered excess insurance only and shall not be called upon to contribute with Contractor’s insurance.

3. General Aggregate. The general aggregate limits shall apply separately to Contractor’s work under this Agreement providing coverage at least as broad as Insurance Services Office (ISO) Endorsement CG 2503, 1985 Edition, or insurer’s equivalent (CGL);

4. Cancellation.

a. Each insurance policy shall contain language or be endorsed to reflect that no cancellation or modification of the coverage provided due to non-payment of premiums shall be effective until written notice has been given to City at least ten (10) days prior to the effective date of such modification or cancellation. In the event of non-renewal, written notice shall be given at least ten (10) days prior to the effective date of non-renewal.

b. Each insurance policy shall contain language or be endorsed to reflect that no cancellation or modification of the coverage provided for any cause save and except non-payment of premiums shall be effective until written notice has been given to City at least thirty (30) days prior to the effective date of such modification or cancellation. In the event of non-renewal, written notice shall be given at least thirty (30) days prior to the effective date of non-renewal.

5. Other Endorsements. Other endorsements may be required for policies other than the commercial general liability policy if specified in the description of required insurance set forth in Sections A through D of this Exhibit C, above.

E. ADDITIONAL INSURANCE RELATED PROVISIONS

Contractor and City agree as follows:

1. Contractor agrees to ensure that subcontractors, and any other party involved with the Services who is brought onto or involved in the performance of the Services by Contractor, provide the same minimum insurance coverage required of Contractor, except as with respect to limits. Contractor agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this Agreement. Contractor agrees that upon request by City, all agreements with, and insurance compliance documents provided by, such subcontractors and others engaged in the project will be submitted to City for review.

2. Contractor agrees to be responsible for ensuring that no contract used by any party involved in any way with the project reserves the right to charge City or


Contractor for the cost of additional insurance coverage required by this Agreement. Any such provisions are to be deleted with reference to City. It is not the intent of City to reimburse any third party for the cost of complying with these requirements. There shall be no recourse against City for payment of premiums or other amounts with respect thereto.

3. The City reserves the right to withhold payments from the Contractor in the event of material noncompliance with the insurance requirements set forth in this Agreement.

F. EVIDENCE OF COVERAGE

Prior to commencement of any Services under this Agreement, Contractor, and each and every subcontractor (of every tier) shall, at its sole cost and expense, purchase and maintain not less than the minimum insurance coverage with the endorsements and deductibles indicated in this Agreement. Such insurance coverage shall be maintained with insurers, and under forms of policies, satisfactory to City and as described in this Agreement. Contractor shall file with the City all certificates and endorsements for the required insurance policies for City’s approval as to adequacy of the insurance protection.

G. EVIDENCE OF COMPLIANCE

Contractor or its insurance broker shall provide the required proof of insurance compliance, consisting of Insurance Services Office (ISO) endorsement forms or their equivalent and the ACORD form 25-S certificate of insurance (or its equivalent), evidencing all required coverage shall be delivered to City, or its representative as set forth below, at or prior to execution of this Agreement. Upon City’s request, Contractor shall submit to City copies of the actual insurance policies or renewals or replacements. Unless otherwise required by the terms of this Agreement, all certificates, endorsements, coverage verifications and other items required to be delivered to City pursuant to this Agreement shall be mailed to:

City of Santa Clara [insert City department name here] c/o Insurance Data Services - Insurance Compliance P.O. 12010-S2 or 151 North Lyon Avenue Hemet, CA 92546-8010 Hemet, CA 92543 Telephone: (951) 766-2280; or Fax: (951) 766-2299

H. QUALIFYING INSURERS

All of the insurance companies providing insurance for Contractor shall have, and provide written proof of, an A. M. Best rating of at least A minus 6 (A- VI) or shall be an insurance company of equal financial stability that is approved by the City or its insurance compliance representatives.

.

Ethical Standards/Exhibit D Page 1 of X Rev. 06/10/08; Typed [insert date]




EXHIBIT D

ETHICAL STANDARDS FOR CONTRACTORS SEEKING TO ENTER INTO ANAGREEMENT WITH THE CITY OF SANTA CLARA, CALIFORNIA

Termination of Agreement for Certain Acts.

I. The City may, at its sole discretion, terminate this Agreement in the event any one or more of the following occurs:

1. If a Contractor1 does any of the following:

a. Is convicted of operating a business in violation of any Federal, State or local law or regulation;

b. Is convicted2 of a crime punishable as a felony involving dishonesty3;

c. Is convicted of an offense involving dishonesty or is convicted of fraud or a criminal offense in connection with: (1) obtaining; (2) attempting to obtain; or, (3) performing a public contract or subcontract;

d. Is convicted of any offense which indicates a lack of business integrity or business honesty which seriously and directly affects the present responsibility of a City contractor or subcontractor; and/or,

e. Made (or makes) any false statement(s) or representation(s) with respect to this Agreement.

1 For purposes of this Agreement, the word “Consultant” (whether a person or a legal entity) also refers to “Contractor” and means any of the following: an owner or co-owner of a sole proprietorship; a person who controls or who has the power to control a business entity; a general partner of a partnership; a principal in a joint venture; or a primary corporate stockholder [i.e., a person who owns more than ten percent (10%) of the outstanding stock of a corporation] and who is active in the day to day operations of that corporation.

2 For purposes of this Agreement, the words “convicted” or “conviction” mean a judgment or conviction of a criminal offense by any court of competent jurisdiction, whether entered upon a verdict or a plea, and includes a conviction entered upon a plea of nolo contendere within the past five (5) years.

3 As used herein, “dishonesty” includes, but is not limited to, embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, failure to pay tax obligations, receiving stolen property, collusion or conspiracy.

Ethical Standards/Exhibit D Page 2 of X Rev. 06/10/08; Typed [insert date]

2. If fraudulent, criminal or other seriously improper conduct of any officer, director, shareholder, partner, employee or other individual associated with the Contractor can be imputed to the Contractor when the conduct occurred in connection with the individual’s performance of duties for or on behalf of the Contractor, with the Contractor’s knowledge, approval or acquiescence, the Contractor’s acceptance of the benefits derived from the conduct shall be evidence of such knowledge, approval or acquiescence.

J. The City may also terminate this Agreement in the event any one or more of the following occurs:

1. The City determines that Contractor no longer has the financial capability4 or business experience5 to perform the terms of, or operate under, this Agreement; or,

2. If City determines that the Contractor fails to submit information, or submits false information, which is required to perform or be awarded a contract with City, including, but not limited to, Contractor’s failure to maintain a required State issued license, failure to obtain a City business license (if applicable) or failure to purchase and maintain bonds and/or insurance policies required under this Agreement.

K. In the event a prospective Contractor (or bidder) is ruled ineligible (debarred) to participate in a contract award process or a contract is terminated pursuant to these provisions, Contractor may appeal the City’s action to the City Council by filing a written request with the City Clerk within ten (10) days of the notice given by City to have the matter heard. The matter will be heard within thirty (30) days of the filing of the appeal request with the City Clerk. The Contractor will have the burden of proof on the appeal. The Contractor shall have the opportunity to present evidence, both oral and documentary, and argument.

4 Contractor becomes insolvent, transfers assets in fraud of creditors, makes an assignment for the benefit of creditors, files a petition under any section or chapter of the federal Bankruptcy Code (11 U.S.C.), as amended, or under any similar law or statute of the United States or any state thereof, is adjudged bankrupt or insolvent in proceedings under such laws, or a receiver or trustee is appointed for all or substantially all of the assets of Contractor.

5 Loss of personnel deemed essential by the City for the successful performance of the obligations of the Contractor to the City.

Affidavit of Compliance with Ethical Standards/Exhibit E Page 1 of X Rev. 06/10/08; Typed [insert date]




EXHIBIT E

AFFIDAVIT OF COMPLIANCE WITH ETHICAL STANDARDS

I,____________________________, being first duly sworn, depose and state I am _______________________ (title or capacity) of ________________________ (entity name) and I hereby state that I have read and understand the language, entitled “Ethical Standards” set forth in Exhibit D. I have the authority to make these representations on my own behalf or on behalf of the legal entity identified herein. I have examined appropriate business records, and I have made appropriate inquiry of those individuals potentially included within the definition of “Contractor” contained in Ethical Standards at footnote 1.

Based on my review of the appropriate documents and my good-faith review of the necessary inquiry responses, I hereby state that neither the business entity nor any individual(s) belonging to said “Contractor” category [i.e., owner or co-owner of a sole proprietorship, general partner, person who controls or has power to control a business entity, etc.] has been convicted of any one or more of the crimes identified in the Ethical Standards within the past five (5) years.

The above assertions are true and correct and are made under penalty of perjury under the laws of the State of California.

[*Contractor]

[choose one: a Corporation/Partnership/Individual]

By: Signature of Authorized Person or Representative

Name:

Title:

NOTARY’S ACKNOWLEDGMENT TO BE ATTACHED

Please execute the affidavit and attach a notary public’s acknowledgment of execution of the affidavit by the signatory. If the affidavit is on behalf of a corporation, partnership, or other legal entity, the entity’s complete legal name and the title of the person signing on behalf of the legal entity shall appear above. Written evidence of the authority of the person executing this affidavit on behalf of a corporation, partnership, joint venture, or any other legal entity, other than a sole proprietorship, shall be attached.

Milestone Schedule/Exhibit F Page 1 of X Rev. 06/10/08; Typed [insert date]




EXHIBIT F

MILESTONE SCHEDULE(If Applicable)


Attachment D – Pricing Worksheets The pricing worksheets are contained in a separate Excel files (Attachment D – Sheets 1, 2, 3, 4, and 5).

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r Sta

ff D

ay (b

lend

ed)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

emen

tatio

n Ph

ase

ct M

anag

emen

t Sup

port

*Del

iver

able

Set

1 -

Pro

ject

Pla

n (u

pdat

ed) a

nd P

roje

ct

Sch

edul

e (u

pdat

ed)

N

$

-

$

-

F

$

-

$

-

*Del

iver

able

Set

2 -

Tech

nica

l Arc

hite

ctur

e D

iagr

am (u

pdat

ed),

Net

wor

k A

rchi

tect

ure

Dia

gram

(u

pdat

ed),

Dat

a Fl

ow

Dia

gram

(upd

ated

), A

pplic

atio

n an

d Th

ird P

arty

S

oftw

are

List

(upd

ated

)

N

$

-

$

-

F

$

-

$

-

Mat

eria

lsSu

b-C

ontr

actin

g Fe

es

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

Sof

twar

eLi

st(u

pdat

ed),

Impl

emen

tatio

n P

lan

(upd

ated

), M

eter

Inst

alla

tion

Pla

n (u

pdat

ed),

Ele

ctric

and

W

ater

Met

er R

ecyc

ling

Pla

n (u

pdat

ed),

Sys

tem

and

N

etw

ork

Doc

umen

tatio

n

*Del

iver

able

Set

3 -

Use

r/Tra

inin

g D

ocum

enta

tion,

Tra

inin

g P

lan

(upd

ated

), Te

st P

lan

(upd

ated

), S

yste

m

Turn

over

/Tra

nsiti

on P

lan

(upd

ated

)

N

$

-

$

-

F

$

-

$

-

irem

ents

Ver

ifica

tion

N

$

-

$

-

F

$

-

$

-

uc

t & S

yste

m C

onfig

urat

ions

iz

e)

$$

F$

$ $

-

$

-

F$

-

$

-

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

$

-

$

-

F

$

-

$

-

uc

t Cus

tom

izat

ions

(Ite

miz

e)

$

-

$

-

F

$

-

$

-

VPAM

I-01

1At

tach

men

t D -

Pric

ing

W

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r Sta

ff D

ay (b

lend

ed)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Mat

eria

lsSu

b-C

ontr

actin

g Fe

es

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

uct E

nhan

cem

ents

(Ite

miz

e)

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

$

-

$

-

F

$

-

$

-

-E

nd S

oftw

are

Inst

alla

tion

N

$

-

$

-

F

$

-

$

-

S In

terfa

ce S

uppo

rt N

$

-

$

-

F $

-

$

-

ork

Inst

alla

tion

N

$

-

$

-

F

$

-

$

-

r Ins

talla

tion

N

$

-

$

-

F

$

-

$

-

em O

pera

tions

N

$

-

$

-

F

$

-

$

-

ork

Ope

ratio

ns N

$

-

$

-

F $

-

$

-

ing

Trai

ning

Res

ults

N

$

-

$

-

F

$

-

$

-

P

roof

of C

once

pt T

estin

gLa

b P

roof

of C

once

pt T

est

Res

ults

N

$

-

$

-

F

$

-

$

-

Pro

of o

f Con

cept

Tes

ting

Fiel

d P

roof

of C

once

pt T

est

Res

ults

N

$

-

$

-

F

$

-

$

-

Test

ing

Fina

l Tes

t Res

ults

N

$

-

$

-

F

$

-

$

-

el a

nd E

xpen

ses

N

$

-

$

-

B

$

-

$

-

r

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

$$

F$

$$

-$

-

F$

-

$

-ta

l Im

plem

enta

tion

Cos

t 0

$

-

$

-

$

-

VPAM

I-01

2At

tach

men

t D -

Pric

ing

W

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

ons

and

Mai

nten

ance

nd E

xpen

ses

N

$

-

$

-

B

$

-

$

-

sk S

uppo

rt N

$

-

$

-

F

$

-

$

-

M

anag

emen

t Ope

ratio

ns

uppo

rtR

epor

ts, Q

uarte

rly In

voic

es N

$

-

$

-

F

$

-

$

-

Sub-

Con

trac

ting

Fees

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

Mat

eria

ls

hens

ive

War

rant

y (T

hree

N

$

-

$

-

F

$

-

$

-

e Li

cens

ing

(Item

ize

on a

nd T

hird

-Par

ty)

N

$

-

$

-

F

$

-

$

-

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

e M

aint

enan

ce a

nd

s (It

emiz

e A

pplic

atio

n an

d rty

)

N

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

$-

$-

F$

-$

-$

-

$

-

F$

-$

-

$

-

$

-

F

$

-

$

-

$

-

$

-

F $

-

$

-

Ope

ratio

ns N

$

-

$

-

F

$

-

$

-

Ope

ratio

ns N

MI-0

11

Atta

chm

ent D

- Pr

ici

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Sub-

Con

trac

ting

Fees

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

Mat

eria

ls

$

-

$

-

F

$

-

$

-

Har

dwar

e M

aint

enan

ce

rade

s N

$

-

$

-

F

$

-

$

-

men

t/Ins

talla

tion

of F

aulty

N

$

-

$

-

F

$

-

$

-

$

-

$

-

F

$

-

$

-

$

$$

$

r/Tra

nsiti

onTu

rnov

er/T

rans

ition

Pla

n an

d Tu

rnov

er/T

rans

ition

Pla

n R

esul

ts

N

$

-

$

-

F

$

-

$

-

Ope

ratio

ns a

nd

enan

ce C

ost

0 $

-

$

-

$

-

MI-0

12

Atta

chm

ent D

- Pr

ici

Estim

ated

# of

Sta

ff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Opt

iona

l/Fut

ure

Func

tiona

l te

ms

(gro

uped

by

equi

rem

ent t

opic

are

a)

.2.1

Met

ers

- Ele

ctric

N

$

-

$

-

B $

-

$

-

.2.2

FA

N C

ontro

ller/

Col

lect

or N

$

-

$

-

B

$

-

$

-

.2.3

HE

S N

$

-

$

-

B

$

-

$

-

.2.4

Pre

mis

es G

atew

ay -

HA

N N

$

-

$

-

B

$

-

$

-

.2.5

Dem

and

Res

pons

e N

$

-

$

-

B

$

-

$

-

Oth

er (p

leas

e ite

miz

e an

d es

crib

e) N

$

-

$

-

B

$

-

$

-

Opt

iona

l/Fut

ure

Tech

nica

l te

ms

(gro

uped

by

equi

rem

ents

topi

c ar

ea)

.4.0

Rec

omm

ende

d P

ract

ices

N

$

-

$

-

B $

-

$

-

.4.1

Oth

er In

terfa

ce It

ems

N

$

-

$

-

B $

-

$

-

Oth

er (p

leas

e ite

miz

e an

d es

crib

e) N

$

-

$

-

B

$

-

$

-

Tot

al O

ptio

nal/F

utur

e (E

stim

ates

) 0

$

-

$

-

$

-

Sub-

Con

trac

ting

Fees

Com

men

tsA

ctiv

ityA

ssoc

iate

d D

eliv

erab

les

Opt

iona

l?(Y

/N)

Labo

rFi

xed

or

Bud

geta

ryEs

timat

e

Mat

eria

ls

PA

MI-0

11

Atta

chm

ent D

- P

ricin

g

Estim

ated

# of

Sta

ff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Opt

iona

l/Fut

ure

Net

wor

k Ex

pans

ion

and

Met

er

nsta

llatio

nS

taffi

ng (i

tem

ize

by

title

)

N

$

-

$

-

B $

-

$

-

N

$

-

$

-

B $

-

$

-

N

$

-

$

-

B $

-

$

-

N

$

-

$

-

B $

-

$

-

N

$

-

$

-

B $

-

$

-

N

$

-

$

-

B $

-

$

-

Net

wor

k D

evic

es (i

tem

ize

by

ype)

N

$

-

$

-

B $

-

$

-

N

$

-

$

-

B $

-

$

-

Met

ers

(item

ize

by ty

pe)

N

$

-

$

-

B $

-

$

-

N

$

-

$

-

B $

-

$

-

Mat

eria

lsSu

b-C

ontr

actin

gFe

es

Com

men

tsA

ctiv

ityA

ssoc

iate

d D

eliv

erab

les

Opt

iona

l?(Y

/N)

Labo

rFi

xed

or

Bud

geta

ryEs

timat

e

PA

MI-0

11

Atta

chm

ent D

- P

ricin

g

Estim

ated

# of

Sta

ff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Mat

eria

lsSu

b-C

ontr

actin

gFe

es

Com

men

tsA

ctiv

ityA

ssoc

iate

d D

eliv

erab

les

Opt

iona

l?(Y

/N)

Labo

rFi

xed

or

Bud

geta

ryEs

timat

e

Tota

l Net

wor

k Ex

pans

ion

nd M

eter

Inst

alla

tion

Estim

ate)

0 $

-

$

-

$

-

PA

MI-0

12

Atta

chm

ent D

- P

ricin

g

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

r 4 war

e Li

cens

ing

(Item

ize

catio

n an

d Th

ird P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

war

e M

aint

enan

ce a

nd

ades

(Item

ize

App

licat

ion

and

Sub-

Con

trac

ting

Fees

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

Mat

eria

ls

ades

(Item

ize

App

licat

ion

and

Par

ty)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

r 5 war

e Li

cens

ing

(Item

ize

catio

n an

d Th

ird P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

war

e M

aint

enan

ce a

nd

ades

(Ite

miz

e A

pplic

atio

n an

d P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N$

-B

$-

$-

N$

-B

$

-

$

- N

$

-

B $

-

$

-

PAM

I-01

1At

tach

men

t D -

Pric

ing

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Sub-

Con

trac

ting

Fees

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

Mat

eria

ls

r 6 war

e Li

cens

ing

(Item

ize

catio

n an

d Th

ird P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

war

e M

aint

enan

ce a

nd

ades

(Ite

miz

e A

pplic

atio

n an

d P

arty

)

N$

-

B$

-$

-

N$

B

$

$

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

r 7 war

e Li

cens

ing

(Item

ize

catio

n an

d Th

ird P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

war

e M

aint

enan

ce a

nd

ades

(Ite

miz

e A

pplic

atio

n an

d P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

PAM

I-01

2At

tach

men

t D -

Pric

ing

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Sub-

Con

trac

ting

Fees

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

Mat

eria

ls

r 8 war

e Li

cens

ing

(Item

ize

catio

n an

d Th

ird P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

war

e M

aint

enan

ce a

nd

ades

(Ite

miz

e A

pplic

atio

n an

d P

arty

)

N

$

-

B

$

-

$

-

N

$

B$

$

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

r 9 war

e Li

cens

ing

(Item

ize

catio

n an

d Th

ird P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

war

e M

aint

enan

ce a

nd

ades

(Ite

miz

e A

pplic

atio

n an

d P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

PAM

I-01

3At

tach

men

t D -

Pric

ing

Estim

ated

# o

f St

aff D

ays

Pric

e Pe

r St

aff D

ay

(ble

nded

)

Tota

l Cos

t of

Act

ivity

(d

ays

x ra

te)

Sub-

Con

trac

ting

Fees

Com

men

tsLa

bor

Act

ivity

Ass

ocia

ted

Del

iver

able

sO

ptio

nal?

(Y

/N)

Fixe

d or

B

udge

tary

Es

timat

e

Mat

eria

ls

r 10

war

e Li

cens

ing

(Item

ize

catio

n an

d Th

ird P

arty

)

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

war

e M

aint

enan

ce a

nd

ades

(Ite

miz

e A

pplic

atio

n an

d P

arty

)

N

$

-

B

$

-

$

-

$

$$

N

$

-

B

$

-

$

-

N

$

-

B $

-

$

-

N

$

-

B

$

-

$

-

al

Out

Yea

r Lic

ensi

ng a

nd

nten

ance

/Upg

rade

s im

ates

)

0 $

-

$

-

$

-

PAM

I-01

4At

tach

men

t D -

Pric

ing


Attachment E – Customer Reference Form Company (Customer) Name

Project Name Customer Contact Name, Title, Address, Phone, Fax, and E-mail

Summary Project Description (Scope of Work)

Summary of Responder’s Involvement (Specific Tasks Completed by Responder vs. Subcontractors)

Summary of Installation Services Provided

Summary of Implementation Services Provided

Summary of On-Going Services Provided

Number and Type of Meters Supported

Interfaces Supported Deliverables Completed, Submitted, and Approved/Accepted by Customer

Current Status of Project Project Start and End Dates

Original Cost Estimate Actual Cost


Attachment F – Key Personnel Reference Form Proposed Staff Name Company (Customer) Name

Project Name Customer/ReferenceContact Name, Title, Address, Phone, Fax, and E-mail

Summary Project Description (Scope of Work)

Summary of Individual’s Involvement

Current Status of Project


Attachment G – Responder Information Form RESPONDER (please print):

Name:

Address:

Telephone:

FAX:

Contact person, title, telephone number, email address and fax number:

Responder, if selected, intends to carry on the business as (check one)

Individual

Joint Venture

Partnership

Corporation

When incorporated? ______________

In what state? _______________

When authorized to do business in California? _______

Other (explain):

ADDENDA

To assure that all Responders have received each addendum, check the appropriate box(es) below. Failure to acknowledge receipt of an addendum/addenda may be considered an irregularity in the Proposal:

Addendum number(s) received:

1

2

3

4

5

Or,

_____No Addendum/Addenda Were Received (check and initial).


Attachment H – Responder Signature Form No proposal shall be accepted which has not been signed in ink in the appropriate space below:

By signing below, the submission of a proposal shall be deemed a representation and certification by the Responder that they have investigated all aspects of the RFP, that they are aware of the applicable facts pertaining to the RFP process, its procedures and requirements, and they have read and understand the RFP. No request for modification of the proposal shall be considered after its submission on the grounds that the Responder was not fully informed as to any fact or condition.

(1) If Responder is INDIVIDUAL,

sign here: Date:

Responder’s Signature

Responder’s typed name and title


(2) If Responder is PARTNERSHIP or

JOINT VENTURE, at least (2) Partners

or each of the Joint Venturers

shall sign here:

Partnership or Joint Venture Name

(type or print)

Date:

Member of the Partnership or Joint Venture signature

Date:



(3) If Responder is a CORPORATION,the duly authorized officer(s) shall sign as follows:

The undersigned certify that they are respectively: (Title) and (Title)

of the corporation named below; that they are designated to sign the Proposal Cost Form by resolution (attach a certified copy, with corporate seal, if applicable, notarized as to its authenticity or Secretary’s certificate of authorization) for and on behalf of the below named CORPORATION, and that they are authorized to execute same for and on behalf of said CORPORATION.

Corporation Name (type or print)

By:

Title:

Dated:

By:

Title:

Dated:


Attachment I – Certification of Non-Discrimination FormAs suppliers of goods or services to the City of Santa Clara, the firm and individuals listed below certify that they do not discriminate in employment of any person because of race, color, gender, age, religion, disability, national origin, ancestry, sexual orientation, housing status, marital status, or familial status; and that they are in compliance with all Federal, State and local laws, directives and executive orders regarding nondiscrimination in employment.

(1) If Responder is INDIVIDUAL,

sign here: Date:

Responder’s Signature

Responder’s typed name and title


(2) If Responder is PARTNERSHIP or

JOINT VENTURE, at least (2) Partners

or each of the Joint Venturers

shall sign here:

Partnership or Joint Venture Name

(type or print)

Date:


Date:



(3) If Responder is a CORPORATION,the duly authorized officer(s) shall sign as follows:

The undersigned certify that they are respectively: (Title) and (Title)

of the corporation named below; that they are designated to sign the Proposal Cost Form by resolution (attach a certified copy, with corporate seal, if applicable, notarized as to its authenticity or Secretary’s certificate of authorization) for and on behalf of the below named CORPORATION, and that they are authorized to execute same for and on behalf of said CORPORATION.

Corporation Name (type or print)

By:

Title:

Dated:

By:

Title:

Dated:


Attachment J – SVP VPN Access Policy The SVP VPN Access Policy follows this page (paginated separately).

Silicon Valley Power Systems Support Group

SVP VPN Access PolicyDATE ISSUED: February 28, 2008 CANCELS: August 8, 2007

SUBJECT : VPN ACCESS POLICY FOR SVP NETWORK

POLICY : The purpose of this Policy is to outline the requirements to obtain authorized electronic Virtual Private Network (VPN) Access and to prevent unauthorized VPN access to Silicon Valley Power (SVP) networks.

This policy outlines the requirements for Remote Access via VPN connections to SVP Networks and ensures that each entity, including contracting agencies, understands that they must establish, enforce and continuously improve an Information Technology (IT) Security Program.

This IT Security Program must be sufficient enough to guarantee the security, integrity and availability of information for which the accessing entity has custodial responsibility. The program must reduce the risk of unauthorized systems access as well as prevent disclosure, modification or destruction of information to a level that SVP Management deems necessary to meet their obligations.

REGULATORY PROVISIONS:

With the passage of the Energy Policy Act of 2005 (ACT), the United States Congress entrusted the Federal Energy Regulatory Commission (FERC) with the authority to approve and enforce rules to assure reliability of the Nation’s Bulk-Power System. The ACT mandates that all users, owners, and operators of the Bulk-Power System in the United States will be subject to the Commission-approved Reliability Standards. The Critical Infrastructure Protection group of reliability standards, as filed, consists of standards aimed at establishing security for critical cyber assets which addresses the cyber security of bulk electric system assets. This group of standards applies to the SVP Network.

SVP Network VPN User DEFINITION

A VPN User of the SVP Network is either, 1) an individual who is a member of the Electric Department Active Directory Domain (SVP User); or 2) an individual or entity that has been identified as requiring network access to specific SVP systems for the purpose of regulatory or contractual business activities (Non-SVP User).

Each individual that will use the requested access must be uniquely identified and the associated business requirements specified prior to granting access. The VPN Access will be strictly limited to the services required and all network related activity will be monitored and recorded. There is no warranty of privacy or confidentiality other than that specifically provided for by contract.

An SVP NetworkVPN User May Not: 1. Attempt any access to SVP Network or other electronic

facilities without specific prior written authorization.

2. Provide any unauthorized individual access to SVP Network or electronic facilities without proper written authority.

3. Provide any ID or password to anyone not previously authorized in writing.

4. Use any authorized SVP Network access for any purpose other than what has been identified by the specified contract and this policy.

Violations of this Policy1. Violations of this policy will result in immediate loss of

Network Access and disciplinary actions up to and including termination or other actions provided by contract.

2. Violations of this policy will be recorded and may be reported to the FERC.

Individuals Authorized to Grant Network Access 1. SVP Cyber Security Officer

2. SVP Management

SVP Network VPN Users are required to: 1. Submit a Request for SVP Network VPN Access Form to

specifically identify unique network access requirements. Non-SVP Users will require a fully executed SVP standard Non-Disclosure Agreement.

2. Non-SVP Users must identify an IT Security contact to provide the required documentation of an active IT Security Program. This documentation must be updated every 180 days.

3. Access only the assigned Network resources and services as required by the contract and SVP Security Requirements.

4. Follow all SVP Network Security Requirements as outlined in the contracts and this policy.

5. Report any known violation, as soon as they become aware of the situation, immediately to the SVP Systems Support Group.

Network Security Measures: 1. All External User Interfaces and Ports are specifically

identified and allowed as per contract requirements and are continuously scanned and monitored for compliance.

2. All accounts are reviewed quarterly.

3. All SVP Networks are controlled, at a minimum, by Firewall and Router Access Control Lists.

4. Network Intrusion Detection and Intrusion Prevention Measures are installed on each Network Segment.

RESPONSIBILITY : ACTION

SVP Network VPN Users Requiring Access 1. Complete and Submit a Request for SVP Network VPN

Access Form.

2. Obtain all signatures and approvals required.

3. Follow all SVP VPN Policies and Contractual obligations.

4. Non-SVP Users must provide documentation of an active IT Security Program to the SVP Cyber Security Officer every 180 days and provide status updates upon request.

5. Report any suspicious activities immediately to the SVP Systems Support Group.

SVP Systems Support Group 1. Provide Management and Monitoring of SVP Network Assets

including primary contact information.

2. Maintain records and logs of Network Activity and provide reports to the Cyber Security Officer and SVP Management every 30 days.

3. Provide Access to Authorized SVP Network VPN Users as approved by the Cyber Security Officer and SVP Management.

4. Remove and Secure Access as required by SVP Management.

SVP Cyber Security Officer 1. Enforce this Policy.

2. Review the Non-SVP User IT Security Programs every 180 days.

3. Review and approve this policy.

Date Approved: February 28, 2008

Dennis Steffani, P.E. Cyber Security Officer