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Signs of Financial Fraud of the Elderly Brenda Charles-Edwards National Notary Association Ambassador for Washington State

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Page 1: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Signs of Financial Fraud of the Elderly

Brenda Charles-EdwardsNational Notary Association Ambassador for Washington State

Page 2: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

I. What is the Abuse and Who is Affected?

II. What are the Most Popular Scams?

III. Ways to Protect Yourself

IV. How You can Help Fight Elder Abuse

Brenda Charles-Edwards, National Notary Association Ambassador for Washington State

Topics of Discussion

I. What is the Abuse and Who is Affected?

II. What are the Most Popular Scams?

III. Ways to Protect Yourself

IV. How You can Help Fight Elder Abuse

Page 3: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

I. What is the Abuse and Who is Affected?

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Page 4: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Americans age 60+ lose nearly $3 billion a year to financial abuse.

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Page 5: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Funds are vanishing from accounts, belongings are vanishing from the house, and bills go unpaid. Or, your loved one is confused about financial transactions.

Page 6: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million olderAmericans who get duped annually. According to studies by the Consumer Law Center, sham telemarketers direct 56-80% of their calls at older people. And, the Consumer Financial Protection Bureau for every case that is reported, 43 are not. In the meantime, here are signs that may mean trouble:

Session Number 000

• A family member is not forthcoming about mom or dad’s finances.

Page 7: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

1. Funds are vanishing from accounts, belongings are vanishing from the house, and bills go unpaid. Or, your loved one is confused about financial transactions.

2. Spending habits have changed and all of a sudden she’s secretive about money or says she needs more. Or there are unexplained credit card charges.

Brenda Charles-Edwards, National Notary Association Ambassador for Washington State

Session Number 000

• Property titles, refinanced mortgages, deeds, wills, trusts or other documents have inexplicable changes.

2. Spending habits have changed and all of a sudden she’s secretive about money or says she needs more. Or there are unexplained credit card charges.

Edwards, National Notary Association Ambassador for Washington State

Page 8: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

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How to Identify the Abuser

Relationship of Abuser• Son 29%• Daughter 24%• Spouse 8%• Grandchild 7%• Multiple Family 11%• Other Family 15%• Friend 6%

NeverAssumeAnything

Page 9: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

3. A family member is not forthcoming about Mom or Dad’s finances.

4. A new person has befriended your parent, a friend, or you to the point of weirdness. This person’s name has been added on a joint account and/or has power of attorney.

Brenda Charles-Edwards, National Notary Association Ambassador for Washington State

Session Number 000

I. Questions on the Abuse and Who is Affected?

Page 10: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

What is the Abuse and Who is Affected?

Property titles, refinanced mortgages, deeds, wills, trusts or other documents have inexplicable changes.

Brenda Charles-Edwards, National Notary Association Ambassador for Washington State

Session Number 000

II. What are the Most Common Scams?

Page 11: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Everyone is at risk of financial abuse, even people without high incomes or assets.

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Page 12: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Healthcare/Medicare/Health Insurance Fraud

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Page 13: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Medicare number fraud.

Review Medicare statements to be sure you have in fact received the services billed, and report suspicious activities to 1-800-MEDICARE

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Page 14: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Counterfeit Prescription Drugs

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Page 15: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Funeral and Cemetery Scams

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Page 16: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Fraudulent Anti-Aging Products

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Page 17: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Homeowner/Reverse Mortgage Scams

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Page 18: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Sweepstakes and Lottery Scams

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Page 19: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• The Grandparent Scam

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Page 20: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

II. Questions about Most Common Scams?

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Page 21: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

III. Ways to Protect Yourself

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Page 22: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

If you’re a family member or caregiver, here are some ways you can help protect yourself or loved ones in your life:

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Page 23: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

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• Plan ahead to protect your assets and ensure that your wishes are followed.

Page 24: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Keep your identification cards current:• Driver’s License• Passport

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Page 25: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Be aware that you are at risk from strangers— and from those closest to you.

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Page 26: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Common tactics include:

*Depleting a joint checking account *Promising but not delivering care in exchange for money or property

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Page 27: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Common tactics include:

*Outright theft and other forms of abuse *Including physical abuse, threats intimidation and neglect of basic care needs

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Page 28: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

•Don't isolate yourself —stay involved!

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Page 29: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Always tell solicitors: “I never buy from (or give to) anyone who calls or visits me unannounced. Send me something in writing.”

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Page 30: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

It's also good practice to obtain:• A salesperson's name • Business identity• Telephone number • Street address • Mailing address• Business license number before you transact business.

And always take your time in making a decision.

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Page 31: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Shred all receipts with your credit card number. Identity theft is a huge business. To protect yourself, invest in —and use —apaper shredder.

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Page 32: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Monitor your bank and credit card statements and never give out personal information over the phone to someone who initiates the contact with you.

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Page 33: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Sign up for the “Do Not Call” list and take yourself off multiple mailing lists.Visit www.donotcall.gov to stop telemarketers from contacting you.

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Page 34: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Use direct deposit for benefit checks to prevent checks from being stolen from the mailbox.

• Never give your credit card, banking, Social Security, Medicare, or other personal information over the phone unless you initiated the call.

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Page 35: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Be skeptical of all unsolicited offers and do thorough research.

• Be an informed consumer. Take the time to call and shop around before making a purchase.

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Be an informed consumer. Take the time

Page 36: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Also, carefully read all contracts and purchasing agreements before signing and make certain that all of your requirements have been put in writing.

• Understand all contract cancellation and refund terms.

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Page 37: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Be careful with your mail. Do not let incoming mail sit in your mailbox for a long time.

• When sending out sensitive mail, consider dropping it off at a secure collection box or directly at the post office.

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Page 38: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

You also can regularly monitor your credit ratings and check on any unusual or incorrect activity: www.AnnualCreditReport.com.

To get more tips on protecting yourself from fraud, visit www.Onguardonline.gov, which has interactive games to help you be a smarter consumer on issues related to spyware, lottery scams and other swindles.

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Page 39: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

III. Questions about Ways to Protect Yourself?

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Page 40: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

IV. How You can Help Fight Elder Abuse

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Page 41: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Calendar Note:

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Page 42: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

How You can Help Fight Elder Abuse

• Turn your Facebook photo purple on June 15th.

• Post information about elder abuse to your website, blog, Twitter, Instagram or other social networking sites.

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Page 43: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Wear a purple awareness ribbon as a conversation starter.

• One of the leading red-flags of elder abuse and neglect, is social isolation.

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Page 44: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

• Notaries can also report suspected abuse.

Call 1-866-ENDHARM (1-866-363-4276)

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Page 45: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Questions on How You can Help Fight Elder Abuse?

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Page 46: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

Black Orchid Notary“Tell me where,

I’ll meet you there!”

Brenda Charles-EdwardsMobile Notary PublicCertified Signing SpecialistNNA AmbassadorPhone: 206.683.2636Fax: 206.328.6428Email: [email protected]

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Page 47: Signs of Financial Fraud of the Elderly library/nna... · Americans age 60+ lose nearly $3 billion a year to financial abuse. That’s 5 million older Americans who get duped annually

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