sign up to safety - nhs england€¦ · • sign posting to best practice resources and guides •...
TRANSCRIPT
Sign up to Safety Welcome to our regular webinar – you will
be muted on entry so that we can minimise background noise
Suzette Woodward Campaign Director
2 Where are you?
What are we?
Sign up to Safety is a national campaign set up to help the NHS in England create the conditions that
support a safer NHS and address the problem of unsafe care and avoidable
harm.
NHS in England – our shared cause
5 pledges + one form + CE) approval
= SIGN UP
1 personal safety improvement plan
1 safety lead and 1 campaign volunteer
Align with AHSN and Patient Safety Collaborative Programme
Implementation over 3 to 5 years
Monitor, measure and evaluate
Sign up to Safety Patient Safety Collaborative Programme
5000 Safety Fellows
English Patient Safety
Programme
Key messages
• Learn from the past – press the pause button, what did you do well, what could have been done better
• Plan for the next three to five years • Focus on a few things well • Cross boundaries – cross care settings – don’t
work in isolation • Commit to sharing and learning from each other • We are all the campaign
Next Steps
Activities • Facilitated debriefing events to create learning
• Using a stakeholder advisory group made up of front line
workers and safety leads to help shape the campaign
• Sign posting to best practice resources and guides
• Developing small topic based networks, regional networks and national networks for sharing ideas and creating opportunities for learning and sharing with each other
• Supporting the Patient Safety Collaboratives (PSC)
Widening participation and membership
• Encouraging more organisations to sign up
• Providing a vision, and mechanism for individual staff members to sign up and engage with the campaign
• Motivating and energising existing participants through a communications strategy
• Increase spread across care settings
Developing Safety Improvement Plans • Support the development of local safety improvement plans (for all participants) to allow people to
work on the things that matter to them
• Helping organisations create their plans through sharing of examples and encouraging the use of best practice techniques
• Profiling the plans to identify who is working on what and providing intelligence to the PSCs
• Providing opportunities to network and connect based on themes, to foster grass-roots led support for implementation
• Ensuring ongoing implementation of the plans
• Helping organisations and providing intelligence for the patient safety collaboratives to help them deliver against the ambitions of stated safety improvement plans
• Encourage those trusts that already have a quality / safety programme to review this to ensure they are on the right track, have taken into account past lessons from implementing safer practices and have reviewed their harm data
• Encourage people to focus on a few things and fix them – with an emphasis on sustainability. However, we are not dictating what people work on or how many priorities [we consider they should focus on between 1 and 5 areas of harm]
Overall Organisation Priorities
0
20
40
60
80
100
120
140
Priorities by Organisation Type: Acute
0
10
20
30
40
50
60
70
Priorities by Organisation Type: Ambulance
0
0.5
1
1.5
2
2.5
Mental health Manual Handling Deterioration Maternity Medication Safety Culture
Priorities by Organisation Type: CCG
0
0.5
1
1.5
2
2.5
Infectioncontrol
Falls Handover Leadership Medication Nutritionand
Hydration
PatientExperience
Pressureulcers
SafetyCulture
Self Harm Sepsis SafeStaffing
Priorities by Organisation Type: Community Provider
0
1
2
3
4
5
6
7
8
9
Priorities by Organisation Type: Mental Health
0
1
2
3
4
5
6
7
8
Organisation Priorities by Region: London
0
2
4
6
8
10
12
14
16
Organisation Priorities by Region: South
0
5
10
15
20
25
Organisation Priorities by Region: North
0
5
10
15
20
25
30
35
Organisation Priorities by Region: Midlands & East
0
2
4
6
8
10
12
14
Organisation Priorities by AHSN: Imperial College Health Partners
0
0.5
1
1.5
2
2.5
3
3.5
Organisation Priorities by AHSN: South London
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
Organisation Priorities by AHSN: UCL Partners
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
Organisation Priorities by AHSN: Kent, Surrey and Sussex
0
1
2
3
4
5
6
7
8
Organisation Priorities by AHSN: Oxford
0
0.5
1
1.5
2
2.5
Maternity Pressureulcers
Absconsion A&E Falls Medication Mentalhealth
PatientInvolvement
SafetyCulture
Sepsis Surgical
Organisation Priorities by AHSN: South West Peninsula
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
Organisation Priorities by AHSN: Wessex
0
1
2
3
4
5
6
7
8
Organisation Priorities by AHSN: West of England
0
1
2
3
4
5
6
7
Organisation Priorities by AHSN: Greater Manchester
0
1
2
3
4
5
6
7
Organisation Priorities by AHSN: North East and North Cumbria
0
1
2
3
4
5
6
Organisation Priorities by AHSN: North West Coast
0
2
4
6
8
10
12
Organisation Priorities by AHSN: Yorkshire and Humber
0
1
2
3
4
5
6
7
8
9
10
Organisation Priorities by AHSN: East Midlands
0
0.5
1
1.5
2
2.5
3
3.5
Organisation Priorities by AHSN: Eastern
0
1
2
3
4
5
6
Organisation Priorities by AHSN: West Midlands
0
1
2
3
4
5
6
7
Networks
• Create networks and connections
• Bring people and organisations together to learn and share local improvement plans to help each other with implementation
• Share simple interventions that work e.g. the benefits of briefing and debriefing for safety
• Culture – Help improve the health, wellbeing and joy of the workforce – Support respect and trust between healthcare practitioners and
those that manage and lead them, creating shared commitment for improvement Board to frontline
– Support and encourage healthcare practitioners, managers and leaders to learn from when things go wrong
– Continuously promoting the need for a just culture for safety – Helping create the learning culture of the NHS by identifying the
necessary components and acknowledging the barriers and showing how others have overcome them
• Knowledge – Embrace the science of human factors as an
organising principle and working with align other agencies committed to the NQB Concordat for Human Factors to develop human factors awareness across the entire NHS
– Increase knowledge and understanding of the conditions required to assure a just culture across the NHS
Communication Strategy
• Communication – Share progress stories – Blogs – Podcasts – Interviews
• Motivation
– Reward and recognise local activity – Celebrate success at national and local level
Volunteers
• Learning about volunteer programmes for safety – building on the legacy of the Olympic London 2012 games makers
• Linking with the Care Makers programme
• Provide networking events for all volunteers to shape the role
Alignment • Making sense of the patient safety landscape for participants
• Helping bring together different national initiatives, policy , campaigns,
interventions and messaging
• To support coordination of patient safety initiatives and help align activity related to patient safety to ensure a consistent approach across the NHS in England
• To facilitate partnership working in relation to patient safety between key stakeholders – CQC, Monitor, NTDA, DH, NHS England, HEE, Royal Colleges, patient groups
• To ensure the individual stakeholders and initiatives add value to the whole
Patient engagement
• Learn about how we can increase patient participation in their own safety and share this learning across the NHS
• Explore patient participation via the patient engagement group
Involving patients in preventing harm
• Videos (via Haelo and Guys and Thomas’) • Patient Briefing Video
– http://www.youtube.com/watch?v=kQq-hkHomc4&feature=youtu.be
• Safety briefings • Checklists for patients • Leaflets
Q & A Sign up to Safety
Via: http://www.england.nhs.uk/signupto
safety/about/ @signuptosafety #signuptosafety