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Adrianne Nelson, Senior Director, SIA August 7, 2018 Kristen Faris, VP of Industry Solutions, Checkr Scott Waletzke, Head of Enterprise Recruitment Strategy, Adecco Staffing, USA Speakers: Moderator: Strategies to Win in the New World of Work Sponsored & presented by:

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� Adrianne Nelson, Senior Director, SIA

August 7, 2018

� Kristen Faris, VP of Industry Solutions, Checkr

� Scott Waletzke, Head of Enterprise Recruitment Strategy, Adecco Staffing, USA

Speakers:

Moderator:

Strategies to Win in the New World of Work

Sponsored & presented by:

SIA | Staffing Industry Analysts Corporate Membership Webinar

Staffing Industry Analysts Product Overview

Connecting & Optimizing the Talent Supply Chain

Contingent and workforce professionals gather for the award-winning Collaboration in the Gig Economy event where all players in the talent supply chain join together to explore the new frontiers of the workforce solutions ecosystem.

Register now at www.collaborationgigeconomy.com

October 4-5, 2018

Omni Dallas Hotel | Dallas, TX

www.collaborationgigeconomy.com

@SIAGigE #GigE2018

SIA | Staffing Industry Analysts Corporate Membership Webinar

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SIA | Staffing Industry Analysts Corporate Membership Webinar

Our speakers today…

Adrianne Nelson

Senior Director, SIA

Moderator

Scott Waletzke,

Head of Enterprise

Recruitment Strategy,

Adecco Staffing, USA

Kristen Faris

VP of Industry

Solutions, Checkr

SIA | Staffing Industry Analysts Corporate Membership

Workforce Solutions Ecosystem:

Complex and Evolving

SIA | Staffing Industry Analysts Corporate Membership

Talent Acquisition

Technology:

Solutions Mirror

Staffing Process

Source: SIA Talent Acquisition Technology Ecosystem

SIA | Staffing Industry Analysts Corporate Membership

The Race: Technology and Time to Fill

Source: Artificial Intelligence in Talent Acquisition

Source: North America Staffing Company Survey 2018: Initial Findings

SIA | Staffing Industry Analysts Corporate Membership

What are staffing firms doing now?

Source: North America Temporary Worker Survey

Source: North America Staffing

Company Survey 2018: Initial

Findings

SIA | Staffing Industry Analysts Corporate Membership Webinar

Kristen FarisVP of Industry, Checkr

MITIGATE YOUR RISK & MAINTAIN COMPLIANCE

INCREASE YOUR PRODUCTIVITY & OPERATIONAL EFFICIENCY

DIFFERENTIATE YOUR PRODUCTS & SERVICES

EXPAND & OPTIMIZE YOUR CANDIDATE POOL

IMPROVE YOUR CANDIDATE EXPERIENCE & CONVERSION

Our network of staffing, recruiting and workforce solutions experts connect over 70,000 people to great jobs every single day and advise organizations—from small businesses to Fortune 500 companies—on managing their workforces and preparing for the future of work.

Unemployment Rate

Current Labor Market

4.0%18 year low (Bureau of Labor Statistics)

2%For some industries & professional positions

Job Openings

3XMore job openings today, compared to 2009 (BLS)

1:1Ratio of unemployed people to job openings (BLS)

Skills Gap

Hiring Concerns

56%Of employers say it’s a problem, yet...

96%Of workers feel qualified or overqualified

Speed to Hire

87%Of candidates expect 2

interviews max, yet…

54%Of Best-in-Class companies do not accelerate interviewing process

Data from “The 2018 U.S. Workforce Report: Attracting Talent and Retaining Employees”

Gig Economy

Hiring Concerns

1/3Of U.S. workers have side jobs

17%Returned to work after not working for at least 1 year

Geographic Relocation

20%Relocated for a job in the last 3 years

Workforce Re-entry Career Opportunities

60%Received multiple offers during last job search

Talent Acquisition

How is technology changing the way candidates look for jobs?

• Making it more convenient to search on the go

• Putting more opportunities in front of them

• Speeding up the search and apply processes

Talent Acquisition

How is technology changing the way candidates look for jobs?

• Making it more convenient to search on the go

• Putting more opportunities in front of them

• Speeding up the search and apply processes

Talent Acquisition

How has this changed the way Adecco thinks about attracting candidates?

• Becoming more mobile than ever

• Constantly experimenting and measuring new methods

• Across-the-board adoption of adventurous attitude

Talent Acquisition

How has your applicant communication strategy changed over the past year to address consumers’ expectations for real-time updates?

• Now as transparent as possible

• Frequent automated and personal communication

• Better, quicker follow-up care

Talent Acquisition

What apps do you use in your personal life that you think provide an exceptionally good user experience?

• Twitter

• Google Maps

Talent Acquisition

What is Adecco doing to ensure they deliver an amazing experience to their candidates throughout the talent acquisition and onboarding process?

• Working with companies to streamline processes

• Connecting with job seekers on their time, 365-24-7

• More user-friendly apply process

• AI, chatbots, software automation and intelligence

Development of On-demand Talent Pools

How is Adecco building talent pools in a world where candidates want more flexibility to choose from a portfolio of jobs?

• Using more technology to find candidates

• Expanding our diversity of clients, industries and jobs

• Reassigning/redeploying talent in different roles

• Adia acquisition

Development of On-demand Talent Pools

What are you doing today to match your talent to available jobs, and how do you plan to make this process better in the future?

• Chatbot and AI tools

• Using technology to help match skills to job requirements

• Investing liberally in best matching tools

• Building stronger relationships with current talent

Deployment and Engagement

How is Adecco approaching retention and repeat engagements with flexible workers differently from more traditional contingent workers?

• Focusing on industries which embrace “gig” workers

• Finding talent who want to be part of the gig economy

• Predictive reliability/rating of candidates

Deployment and Engagement

How are you investing in your candidates today to ensure that they have a positive experience and, in turn, are loyal and easier to retain in the future?

• Making their lives easier with technology

• Focusing on initial, front-end relationship

• Working with clients to provide best working experiences

Deployment and Engagement

How does Adecco work to up-skill and re-skill workers?

• Work-based learning – Yes! Program, GE Aviation

• Encouraging client-educator-government partnerships

• General Assembly Acquisition

Deployment and Engagement

How are you seeing your interactions with clients changing to accommodate more of an “on-demand” model?

• Case-by-case client learning and facilitation

• Educating clients and workers about on-demand jobs

• Loosening requirements

Summary

Key Takeaways

• Leverage the best technology you can afford

• Think Talent Pools- upskill candidates to fill more jobs

• Educate and engage your clients as solutions partners

• Engage candidates faster using technology and AI

• Transparency is critical

• Be adventurous

SIA | Staffing Industry Analysts Corporate Membership Webinar

Questions?

� Questions may be submitted at

any time.

� Click on the Question Mark icon (?)

on the floating toolbar to open the

Q&A window.

� Type your question into the

small dialog box and click the

Send Button.

SIA | Staffing Industry Analysts Corporate Membership Webinar

Time for your questions…

Moderator:

Adrianne Nelson

Senior Director, SIA

Scott Waletzke,

Head of Enterprise

Recruitment Strategy,

Adecco Staffing, USA

Kristen Faris

VP of Industry Solutions,

Checkr

SIA | Staffing Industry Analysts Corporate Membership Webinar

SIA Resources for Corporate Members� Talent Acquisition Technology Ecosystem

� Introduction to Sourcing Automation Technologies

� Job Board Market Report: 2017 Update

� Artificial Intelligence in Talent Acquisition

� Directory of Suppliers to Staffing Firms 2018

� Successful IT Recruiting Strategies

� North America Temporary Worker Survey 2017: How temporary workers find staffing firms and

specialist recruiters

� North America Staffing Company Survey 2018: Initial Findings

� Offshore Recruitment Services Overview

� Global Workforce Solutions Buyer Survey 2016: Skills that are difficult to recruit

SIA | Staffing Industry Analysts Corporate Membership Webinar

Kristen FarisVP of Industry, Checkr

MITIGATE YOUR RISK & MAINTAIN COMPLIANCE

INCREASE YOUR PRODUCTIVITY & OPERATIONAL EFFICIENCY

DIFFERENTIATE YOUR PRODUCTS & SERVICES

EXPAND & OPTIMIZE YOUR CANDIDATE POOL

IMPROVE YOUR CANDIDATE EXPERIENCE & CONVERSION

SIA | Staffing Industry Analysts Corporate Membership Webinar

Making it easy for thousands of customers across industries to hire millions of people every year at the speed of the gig economy.

HELPING COMPANIES WIN IN THE NEW WORLD OF WORK

Attending Collaboration in the Gig Economy?Meet us at Booth #6 in the Tech & Product Showcase to learn more

SIA | Staffing Industry Analysts Corporate Membership Webinar

SIA WebinarsOnly SIA Corporate Members may access ALL webinars on demand at www.staffingindustry.com

SIA | Staffing Industry Analysts Corporate Membership Webinar

� Copies of the slides and a link to the audio recording will be distributed to all attendees within 48 hours following the webinar.

� A replay of the webinar will be available for Corporate Members at www.staffingindustry.com.

SIA | Staffing Industry Analysts Corporate Membership Webinar

Founded in 1989, SIA is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of

employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor. SIA’s

independent and objective analysis provides insights into the services and suppliers operating in the workforce solutions ecosystem

including staffing firms, managed service providers, recruitment process outsourcers, payrolling/compliance firms and talent

acquisition technology specialists such as vendor management systems, online staffing platforms, crowdsourcing and online work

services. We also provide training and accreditation with our unique Certified Contingent Workforce Professional (CCWP) program.

Known for our award-winning content, data, support tools, publications, executive conferences and events, we help both suppliers

and buyers of workforce solutions make better-informed decisions that improve business results and minimize risk.

As a division of the international business media company, Crain Communications Inc., SIA is headquartered in Mountain View,

California, with offices in London, England.

For more information: www.staffingindustry.com

For global coverage across the workforce solutions ecosystem, follow us @SIAnalysts

and connect via

About Staffing Industry Analysts (SIA)

PROPRIETARY DATA, DO NOT DISTRIBUTE OUTSIDE YOUR ORGANIZATION. Your company’s use of this report precludes distribution of its contents, in whole or in part, to other companies or individuals outside your organization

in any form – electronic, written or verbal – without the express written permission of Staffing Industry Analysts. It is your organization’s responsibility to maintain and protect the confidentiality of this report.

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