sia | staffing industry analysts corporate membership webinar€¦ · geographic relocation 20% ......
TRANSCRIPT
� Adrianne Nelson, Senior Director, SIA
August 7, 2018
� Kristen Faris, VP of Industry Solutions, Checkr
� Scott Waletzke, Head of Enterprise Recruitment Strategy, Adecco Staffing, USA
Speakers:
Moderator:
Strategies to Win in the New World of Work
Sponsored & presented by:
SIA | Staffing Industry Analysts Corporate Membership Webinar
Staffing Industry Analysts Product Overview
Connecting & Optimizing the Talent Supply Chain
Contingent and workforce professionals gather for the award-winning Collaboration in the Gig Economy event where all players in the talent supply chain join together to explore the new frontiers of the workforce solutions ecosystem.
Register now at www.collaborationgigeconomy.com
October 4-5, 2018
Omni Dallas Hotel | Dallas, TX
www.collaborationgigeconomy.com
@SIAGigE #GigE2018
SIA | Staffing Industry Analysts Corporate Membership Webinar
� Listen through your computer by turning on your speakers after you log into
the event. Sound will be coming through the audio icon (below left).
� DO NOT close this audio broadcast box.
� Use the sound bar on the audio broadcast box to adjust the volume.
� Need assistance? Please let us know in the
Q&A section (below right).
Audio
SIA | Staffing Industry Analysts Corporate Membership Webinar
Questions?
� Questions may be submitted at
any time.
� Click on the Question Mark icon (?)
on the floating toolbar to open the
Q&A window.
� Type your question into the
small dialog box and click the
Send Button.
SIA | Staffing Industry Analysts Corporate Membership Webinar
Our speakers today…
Adrianne Nelson
Senior Director, SIA
Moderator
Scott Waletzke,
Head of Enterprise
Recruitment Strategy,
Adecco Staffing, USA
Kristen Faris
VP of Industry
Solutions, Checkr
SIA | Staffing Industry Analysts Corporate Membership
Workforce Solutions Ecosystem:
Complex and Evolving
SIA | Staffing Industry Analysts Corporate Membership
Talent Acquisition
Technology:
Solutions Mirror
Staffing Process
Source: SIA Talent Acquisition Technology Ecosystem
SIA | Staffing Industry Analysts Corporate Membership
The Race: Technology and Time to Fill
Source: Artificial Intelligence in Talent Acquisition
Source: North America Staffing Company Survey 2018: Initial Findings
SIA | Staffing Industry Analysts Corporate Membership
What are staffing firms doing now?
Source: North America Temporary Worker Survey
Source: North America Staffing
Company Survey 2018: Initial
Findings
SIA | Staffing Industry Analysts Corporate Membership Webinar
Kristen FarisVP of Industry, Checkr
MITIGATE YOUR RISK & MAINTAIN COMPLIANCE
INCREASE YOUR PRODUCTIVITY & OPERATIONAL EFFICIENCY
DIFFERENTIATE YOUR PRODUCTS & SERVICES
EXPAND & OPTIMIZE YOUR CANDIDATE POOL
IMPROVE YOUR CANDIDATE EXPERIENCE & CONVERSION
Our network of staffing, recruiting and workforce solutions experts connect over 70,000 people to great jobs every single day and advise organizations—from small businesses to Fortune 500 companies—on managing their workforces and preparing for the future of work.
Unemployment Rate
Current Labor Market
4.0%18 year low (Bureau of Labor Statistics)
2%For some industries & professional positions
Job Openings
3XMore job openings today, compared to 2009 (BLS)
1:1Ratio of unemployed people to job openings (BLS)
Skills Gap
Hiring Concerns
56%Of employers say it’s a problem, yet...
96%Of workers feel qualified or overqualified
Speed to Hire
87%Of candidates expect 2
interviews max, yet…
54%Of Best-in-Class companies do not accelerate interviewing process
Data from “The 2018 U.S. Workforce Report: Attracting Talent and Retaining Employees”
Gig Economy
Hiring Concerns
1/3Of U.S. workers have side jobs
17%Returned to work after not working for at least 1 year
Geographic Relocation
20%Relocated for a job in the last 3 years
Workforce Re-entry Career Opportunities
60%Received multiple offers during last job search
Talent Acquisition
How is technology changing the way candidates look for jobs?
• Making it more convenient to search on the go
• Putting more opportunities in front of them
• Speeding up the search and apply processes
Talent Acquisition
How is technology changing the way candidates look for jobs?
• Making it more convenient to search on the go
• Putting more opportunities in front of them
• Speeding up the search and apply processes
Talent Acquisition
How has this changed the way Adecco thinks about attracting candidates?
• Becoming more mobile than ever
• Constantly experimenting and measuring new methods
• Across-the-board adoption of adventurous attitude
Talent Acquisition
How has your applicant communication strategy changed over the past year to address consumers’ expectations for real-time updates?
• Now as transparent as possible
• Frequent automated and personal communication
• Better, quicker follow-up care
Talent Acquisition
What apps do you use in your personal life that you think provide an exceptionally good user experience?
• Google Maps
Talent Acquisition
What is Adecco doing to ensure they deliver an amazing experience to their candidates throughout the talent acquisition and onboarding process?
• Working with companies to streamline processes
• Connecting with job seekers on their time, 365-24-7
• More user-friendly apply process
• AI, chatbots, software automation and intelligence
Development of On-demand Talent Pools
How is Adecco building talent pools in a world where candidates want more flexibility to choose from a portfolio of jobs?
• Using more technology to find candidates
• Expanding our diversity of clients, industries and jobs
• Reassigning/redeploying talent in different roles
• Adia acquisition
Development of On-demand Talent Pools
What are you doing today to match your talent to available jobs, and how do you plan to make this process better in the future?
• Chatbot and AI tools
• Using technology to help match skills to job requirements
• Investing liberally in best matching tools
• Building stronger relationships with current talent
Deployment and Engagement
How is Adecco approaching retention and repeat engagements with flexible workers differently from more traditional contingent workers?
• Focusing on industries which embrace “gig” workers
• Finding talent who want to be part of the gig economy
• Predictive reliability/rating of candidates
Deployment and Engagement
How are you investing in your candidates today to ensure that they have a positive experience and, in turn, are loyal and easier to retain in the future?
• Making their lives easier with technology
• Focusing on initial, front-end relationship
• Working with clients to provide best working experiences
Deployment and Engagement
How does Adecco work to up-skill and re-skill workers?
• Work-based learning – Yes! Program, GE Aviation
• Encouraging client-educator-government partnerships
• General Assembly Acquisition
Deployment and Engagement
How are you seeing your interactions with clients changing to accommodate more of an “on-demand” model?
• Case-by-case client learning and facilitation
• Educating clients and workers about on-demand jobs
• Loosening requirements
Summary
Key Takeaways
• Leverage the best technology you can afford
• Think Talent Pools- upskill candidates to fill more jobs
• Educate and engage your clients as solutions partners
• Engage candidates faster using technology and AI
• Transparency is critical
• Be adventurous
SIA | Staffing Industry Analysts Corporate Membership Webinar
Questions?
� Questions may be submitted at
any time.
� Click on the Question Mark icon (?)
on the floating toolbar to open the
Q&A window.
� Type your question into the
small dialog box and click the
Send Button.
SIA | Staffing Industry Analysts Corporate Membership Webinar
Time for your questions…
Moderator:
Adrianne Nelson
Senior Director, SIA
Scott Waletzke,
Head of Enterprise
Recruitment Strategy,
Adecco Staffing, USA
Kristen Faris
VP of Industry Solutions,
Checkr
SIA | Staffing Industry Analysts Corporate Membership Webinar
SIA Resources for Corporate Members� Talent Acquisition Technology Ecosystem
� Introduction to Sourcing Automation Technologies
� Job Board Market Report: 2017 Update
� Artificial Intelligence in Talent Acquisition
� Directory of Suppliers to Staffing Firms 2018
� Successful IT Recruiting Strategies
� North America Temporary Worker Survey 2017: How temporary workers find staffing firms and
specialist recruiters
� North America Staffing Company Survey 2018: Initial Findings
� Offshore Recruitment Services Overview
� Global Workforce Solutions Buyer Survey 2016: Skills that are difficult to recruit
SIA | Staffing Industry Analysts Corporate Membership Webinar
Kristen FarisVP of Industry, Checkr
MITIGATE YOUR RISK & MAINTAIN COMPLIANCE
INCREASE YOUR PRODUCTIVITY & OPERATIONAL EFFICIENCY
DIFFERENTIATE YOUR PRODUCTS & SERVICES
EXPAND & OPTIMIZE YOUR CANDIDATE POOL
IMPROVE YOUR CANDIDATE EXPERIENCE & CONVERSION
SIA | Staffing Industry Analysts Corporate Membership Webinar
Making it easy for thousands of customers across industries to hire millions of people every year at the speed of the gig economy.
HELPING COMPANIES WIN IN THE NEW WORLD OF WORK
Attending Collaboration in the Gig Economy?Meet us at Booth #6 in the Tech & Product Showcase to learn more
SIA | Staffing Industry Analysts Corporate Membership Webinar
SIA WebinarsOnly SIA Corporate Members may access ALL webinars on demand at www.staffingindustry.com
SIA | Staffing Industry Analysts Corporate Membership Webinar
� Copies of the slides and a link to the audio recording will be distributed to all attendees within 48 hours following the webinar.
� A replay of the webinar will be available for Corporate Members at www.staffingindustry.com.
SIA | Staffing Industry Analysts Corporate Membership Webinar
Founded in 1989, SIA is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of
employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor. SIA’s
independent and objective analysis provides insights into the services and suppliers operating in the workforce solutions ecosystem
including staffing firms, managed service providers, recruitment process outsourcers, payrolling/compliance firms and talent
acquisition technology specialists such as vendor management systems, online staffing platforms, crowdsourcing and online work
services. We also provide training and accreditation with our unique Certified Contingent Workforce Professional (CCWP) program.
Known for our award-winning content, data, support tools, publications, executive conferences and events, we help both suppliers
and buyers of workforce solutions make better-informed decisions that improve business results and minimize risk.
As a division of the international business media company, Crain Communications Inc., SIA is headquartered in Mountain View,
California, with offices in London, England.
For more information: www.staffingindustry.com
For global coverage across the workforce solutions ecosystem, follow us @SIAnalysts
and connect via
About Staffing Industry Analysts (SIA)
PROPRIETARY DATA, DO NOT DISTRIBUTE OUTSIDE YOUR ORGANIZATION. Your company’s use of this report precludes distribution of its contents, in whole or in part, to other companies or individuals outside your organization
in any form – electronic, written or verbal – without the express written permission of Staffing Industry Analysts. It is your organization’s responsibility to maintain and protect the confidentiality of this report.
Staffing Industry Analysts | 1975 W. El Camino Real, Ste. 304 | Mountain View, CA 94040 | 800.950.9496 | www.staffingindustry.com