showcase restoration -- contents solutions -- volume 10 issue 5 e-version red

8/8/2019 Showcase Restoration -- Contents Solutions -- Volume 10 Issue 5 E-Version Red

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Vol. 10, IssueTHE GO-TO-GUIDE FOR PERSONAL PROPERTY RESTORATION

Provided by your Contents Restoration partner



2

V o l . 1 0 , I s s u e

5

The Touch

Temporary storage containers let on-site are sometimes viewedas a viable option due to limited insurance coverage, the preer-ence o an adjuster in an eort to reduce storage ees, and some-times the preerence o the insured, who may eel more comort-able knowing their contents are nearby. All parties need

to evaluate the risks involved with on-site storagecontainers.

Wood urniture is vulnerable to heatand cold. The act is that theremay be extreme changesin temperature and humid-ity levels, which cause thewood to expand, contractand crack.

Contents proessionalsknow that wrapping urni-ture in plastic is not rec-ommended or long term

as the condensation can cause imprints in the nish. Reniswould reverse this, but it is a costly mistake.

When wrapping urniture, it is important to use a moisturrier against the surace o the wood.

Other risks are rodents and pests, and limited security. Lock

be cut, items can be stolen. I retrieval o contents isessary, access to the contenvery limited and becomes a consuming proposition.

Solution: Store in a seclimate-controlled acilityproessional contents procecompanies have such aciAnd even when they are “mout,” they will know whiching companies and storagcilities are up to their stando excellence.

Onsite Storage Containers = Risk for Wood FurnitureBy Barb Jackson CR

Have you ever thought about how many times a contents proessional handles anitem rom the time he (she) enters a home or oce, to the time they leave?

I you asked yoursel the same question about a movingcompany you could quickly answer – a mover packs thingsin boxes…loads the boxes onto the truck…transportsthem…unloads them…the end (o course some movers putthings in storage then later load them back on the truck).

Sound about right?And should a worker accidentally drop aten pound watermelon on a ve pound laptop computer (and both were damaged be-yond repair) you would actually get twice

as much reimbursement or the watermelonthan you would or the computer (theyreimburse by the pound – about a dol-lar or two per pound – not by replace-ment cost).The laptop story is signicant or

two reasons. First, as you know, a res-toration insurance policy reimburses

the owner or the cost o replace-ment i an article cannot be

repaired. Second, movingproessionals don’t have thetime or training that a con-

tents proessional has – theyare trained to pack up and move

out, not protect, clean, preserveand conserve.

Now let’s take a look at how manytimes a contents proessional handlesvarious items (we’ll use numbers to keep

score): 1). They inspect, inventory, photo-graph, wrap or cushion, and pack into boxes.

2). They load the boxes into the trucks. 3). They

unload to a). Storage or b). Deodorizroom, then to storage. 4). Either place in a vault or bring the vault down worklit, then place items into the vaulreplace the vault in a sae area. 5). Aappropriate time the boxes are taken the vault and transported to the clea

stations. 6). Items are unpacked. 7). item is meticulously cleaned by one oeral processes (with cleaning solutiontrasonics, spray wash, etc.) 8). All itemre-wrapped, re-cushioned and repacknew containers. 9). Boxes are transportether back to the vaults or to a deodorizroom – then to storage. 10). On “move day, all boxes are taken rom the vaultloaded onto a truck. 11). Items are unpaand replaced in appropriate places baseinventory charts and photographs.

And, o course, there is always the

sibility that some items will have toutsourced to an specialty service proor repair, in which case 13). Items arepared or pick–up by in-house transpo14). Loaded into a transport. 15). Unlo16). Repaired. 17). Re-wrapped, re-cushand repacked. 18). Reloaded into a tran19). Unloaded. 20). Placed back in storage

And each move (each “touch”) is anopportunity or breakage or other da– this is no time or companies whose line workers are trained only to tranmaterials, this many “moves” calls odiscerning eye and trained hands o a tents proessional.



Canadian UniversityStudy Shows BleachIs Best

“Bleach-based products proved the msuccessul in lowering the concentration

noroviruses, according to a new study,” saBeth Hall o Associated Press.

CBS just released inormation about search conducted at Canada’s Laval UniversResearchers there tested bleach, alcohol basand ammonia based commercial cleansersbleach was the hands down winner in cobating noroviruses.

Bleach lowered the concentration o nroviruses (the ones that cause stomach f“gastroenteritis”) on a stainless steel suraby a actor o 1,000. By comparison, the otcleansers were 100 times less eective.

In a news release lead researcher Julie Jesaid, “Our results are o particular conceconsidering that some 40 per cent o the comercial surace disinectants on the marare alcohol - or ammonium-based.”

This new study shows what the conterestoration decontamination workers haknown or a long time – a home or buildicontaminated with raw sewage or biologicontaminants can’t be cleaned with alcoor ammonia. But the pros still opt or “hman riendly” virus and germ killers over ttoxic eects o raw bleach.They use biocides thatare 99.99% eec-tive in killingviruses withnone o thedrawbackso theirpoisonouscousin.

So you have beach ront property and theatest hurricane turned your living roomnto a short, shallow swimming pool, andour avorite Blackberry is resting at the

ottom o the murky water? You say your beloved iPhone was sub-

ected to the indignities o smoke, ash andn indiscriminant spray rom re hoses?Well, the Internet oers such interest-

ng “xes” as, “…use your hair dryer to blowhe water out…” or “…press on the screeno orce out excess droplets…” and “…wrapt in warm blankets or towels to absorb thewater…” and one o our all time avorites,…use a vacuum to suck the water out,” (aousehold sweeper is more likely to shortut rom pulling water into hardware that

was never designed to get wet!)A hair dryer will actually orce water

eeper into the cell phone.Blankets and towels generate static, andstatic spark can easily damage the inner

workings o a cell phone.Most , i there are any contaminants,

ke those ound in sea water, or sewage,hey will damage the cell phone perma-ently i they are not removed prior to therying process.Smoke and soot, when combined with

water, generates an acid that will corrodethe circuits in computers, televisions andphones, rendering them useless.

Now, let’s take a look at what a contents

pro does. First, he (she) will get it out o the water! The more time it is in there, themore time water has to nd its way into thehairline spaces in the case. Second, he willget the battery out – that cuts way back onthe odds o “rying” the delicate mechanisminside (by the way, an owner’s rst instinctis to turn on the telephone to see i it stillworks – a contents pro would never makesuch a “rookie mistake”).

Next, the proessional would remove thesim card (all your telephone numbers, ad-dresses, etc. are on there, and even whenthe phone itsel cannot be saved, the in-ormation on the sim card is oten worthar more to the owner than the case andhardware.)

Ater that, the cell phone is opened andthe components are washed with specialsolutions to get the smoke, soot, and othercontaminants out (most probably with anultrasonic machine or special solvents andcompressed air). And only then is it placedin a special drying chamber that won’toverheat or melt the ragile components.

Can a Wet Cell Phone Be Restored?

BioPreferred

I you haven’t heard about it already, you soon will. The USDA has a new designation,“BioPreerred.” They give this “stamp o approval” to items such as sanitizers, glasscleaners, adhesive removers, carpet and upholstery cleaners, etc. Only substances thatare “biobased,” (made rom natural substances) can qualiy and government agenciesare mandated to purchase such products.But the contents pros are way ahead o them– i a cleaning product is “eco-riendly,” (green) or “bio-riendly,” (human riendly), theodds are very good they have been using it long beore it got the “BioPreerred,” labelrom the U.S. government.



Coming Up In the Next Issuesof Contents Solutions

H1N1 RETURN

Contents Pros Prepare

SO GREEN IT’S BLUE!

High Tech Contents Cleaning

BARB JACKSON’S WORLD CLAS

CONTENTS PROCESSING SECRE

Contents Solutions! May not be reproduced in whole or in part except by prior written permission o the publishers.Contents Solutions is created each month by the research team at Total Contentz

who are solely responsible or its publication and the material contained within. ©2010www.totalcontentz.com

showcase restoration -- contents solutions -- volume 10 issue 5 e-version red

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