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Shopping Report 2013 08.28.13 What Millennials Really Think About Shopping

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In preparation for this year's back-to-school season, BuzzMG reached out to Millennials to gain insight into their shopping habits and preferences.

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Page 1: Shopping Report 2013

Shopping Report 2013

08.28.13

What Millennials Really Think About Shopping

Page 2: Shopping Report 2013

Who was Involved?

Buzz Marketing Group’s Shopping Report 2013 is based on qualitative and quantitative research conducted with 500 buzzSpotters® throughout the United States during the month of March, 2013. This report is available for download at www.buzzmg.com/reports.

Composed based on data from 3.8.2013 – 3.22.2013

500 Participants 9,000 Panelists

53% Female 47% Male

Survey fielded online

Ages 18-34 18-22 17% 23-26 25% 27-30 31% 31-34 27%

What Millennials Really Think About Shopping

Shopping Report 2013

Page 3: Shopping Report 2013

Location

NY  14%  

CA  11%  

IL  12%  

TX  8%  PA  

7%  DC  6%  

FL  7%  

GA  6%  

MA  7%  

MI  5%  

Rest  of  USA  17%  

What Millennials Really Think About Shopping

Shopping Report 2013

Page 4: Shopping Report 2013

Ethnicity

White  25%  

Black  25%  

Asian  American  

15%  

Hispanic  25%  

American  Indian  3%  

Mixed  7%  

What Millennials Really Think About Shopping

Shopping Report 2013

Page 5: Shopping Report 2013

Marital Status

Single  36%  

DaPng  6%  

In  a  relaPonship  

26%  

Married  30%  

Divorced  2%  

What Millennials Really Think About Shopping

Shopping Report 2013

Page 6: Shopping Report 2013

Education

High  school  diploma  27%  

Associates  Degree  14%  

Bachelors  Degree  46%  

Masters  Degree  11%  

Doctorate  2%  

What Millennials Really Think About Shopping

Shopping Report 2013

Page 7: Shopping Report 2013

Employment Unemployed  

5%  Working  part-­‐Pme  

15%  

Working  full-­‐Pme  52%  

Self-­‐employed  

6%  

A  student  12%  

A  full-­‐Pme  home  maker  

11%  

Shopping Report 2013

What Millennials Really Think About Shopping

Page 8: Shopping Report 2013

Household Income

Less  than  $8,000  

$8,000  -­‐  $33,000  

$33,000-­‐  $82,000  

$82,000  -­‐  $170,000  

$170,000  -­‐  $370,000  

More  than  $370,000  

I  don't  want  to  specify  

2%  

23%  

46%  

22%  

1%   0%  5%  

Shopping Report 2013

What Millennials Really Think About Shopping

Page 9: Shopping Report 2013

Who do you usually shop with?

What Millennials Really Think About Shopping

Shopping Report 2013

Myself   My  Friends   My  Child(ren)   My  Parent(s)  

94%  

50%  

27%  24%  

Page 10: Shopping Report 2013

Where do you shop and how often do you shop there?

What Millennials Really Think About Shopping

Shopping Report 2013

Page 11: Shopping Report 2013

Large Retailers (Target)

What Millennials Really Think About Shopping

Shopping Report 2013

Daily   Few  Pmes  a  week  

Few  Pmes  a  month  

Monthly   Once  in  a  while  

Never  

7%  

24%  

33%  

14%  

20%  

2%  

Page 12: Shopping Report 2013

What Millennials Really Think About Shopping

Shopping Report 2013

Department Stores (Macy’s)

Daily   Few  Pmes  a  week  

Few  Pmes  a  month  

Monthly   Once  in  a  while  

Never  

6%  10%  

24%  

17%  

36%  

7%  

Page 13: Shopping Report 2013

What Millennials Really Think About Shopping

Shopping Report 2013

Chain Stores (Gap)

Daily   Few  Pmes  a  week  

Few  Pmes  a  month  

Monthly   Once  in  a  while  

Never  

5%  8%  

19%  17%  

39%  

12%  

Page 14: Shopping Report 2013

What Millennials Really Think About Shopping

Shopping Report 2013

Discount Stores (Marshalls)

Daily   Few  Pmes  a  week  

Few  Pmes  a  month  

Monthly   Once  in  a  while  

Never  

6%  

11%  

23%  21%  

34%  

5%  

Page 15: Shopping Report 2013

What Millennials Really Think About Shopping

Shopping Report 2013

Specialty Stores (Fred Segal)

Daily   Few  Pmes  a  week  

Few  Pmes  a  month  

Monthly   Once  in  a  while  

Never  

4%  6%  

12%   11%  

33%   34%  

Page 16: Shopping Report 2013

What Millennials Really Think About Shopping

Shopping Report 2013

Vintage/Thrift Stores

Daily   Few  Pmes  a  week  

Few  Pmes  a  month  

Monthly   Once  in  a  while  

Never  

7%  10%  

18%  14%  

33%  

18%  

Page 17: Shopping Report 2013

What Millennials Really Think About Shopping

Shopping Report 2013

Online

Daily   Few  Pmes  a  week  

Few  Pmes  a  month  

Monthly   Once  in  a  while  

Never  

22%  

28%   27%  

9%  12%  

2%  

Page 18: Shopping Report 2013

What maters most to you when you’re shopping?

What Millennials Really Think About Shopping

Shopping Report 2013

Price  30%  

Quality  41%  

Style  14%  

Value  15%  

Page 19: Shopping Report 2013

Key Findings

Millennials enjoy shopping with friends and family but they seem to prefer shopping alone. Although roughly a quarter of Millennials shop with their children and with their parents, and 50% shop with their friends, 94% of Millennials said they usually shop alone.

When shopping, Millennials search for quality more than anything else, but price is still very important to them when purchasing a product. When asked what is the most important factor to them while shopping, 41% chose quality, followed by 30% who chose price. Somewhat surprisingly, value(15%) and style(14%) were much less important to Millennials when asked to select one factor.

Millennials’ shopping habits have evolved with new technologies. While large retailers, such as Target, are still attracting Millennials multiple times per week (24%) and multiple times per month (33%), online shopping definitely wins out as 22% of survey respondents shop online daily and 28% shop online multiple times per week. Compare this to department stores, in which only 6% of participants shop on a daily basis!

What Millennials Really Think About Shopping

Shopping Report 2013

Page 20: Shopping Report 2013

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