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1 www.ssijmar.in A STUDY ON PACKAGING AND LABELING OF ORGANIC FOODSAND ITS IMPACT ON CONSUMER PURCHASE DECISION Dr.R.Satish Kumar 1 Atulsen Singh 2 Gurman Sabarwaal 3 1. Director-Research and Professor-Marketing Area, IFIM B-School, Karnataka India Mob: 9972572496, Email: [email protected] 2. Research Scholar, School of Business, Alliance University, Chikkahagade Cross, Chandapur-Anekal Main Road, Anekal, Bangalore-562106, Karnataka, India. Mob: 8095277630, Email: [email protected] 3. M.B.A Student, School of Business, Alliance University, Chikkahagade Cross, Chandapur-Anekal Main Road, Anekal, Bangalore-562106, Karnataka, India.Mob:9886747888 Email: [email protected] SHIV SHAKTI International Journal in Multidisciplinary and Academic Research (SSIJMAR) Vol. 2, No. 3, May-June (ISSN 2278 5973) ABSTRACT This paper analyses the importance of packaging and labeling in marketing organic foods and its impact on consumer behaviour. Packaging is considered as the 5 th P along with the 4 Ps of marketing. Labeling plays a major role in providing information with regard to manufacturing date, expiry date, the Maximum Retail Price, and also the ingredients of the Organic foods. This study was conducted in Bangalore city in places such as BTM Layout, SarjaPura, Madiwala, Koramangala by targeting customers of retail stores like Spar, Namdharis, RelianceFresh, and More etc. The required information was collected by using questionnaires from all the above specified stores. The analysis of data provided very important and interesting revelations on the impact of Organic Foods Labeling and packaging on consumer buying behaviour. Key words:Consumer Behaviour, Organic Foods, Buying Behaviour, Labeling, Packaging

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Page 1: SHIV SHAKTI International Journal in Multidisciplinary and …ssijmar.in/vol2no3/vol2no3.5.pdf · 2013-05-15 · Namdharis, RelianceFresh, and More etc. The required information was

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A STUDY ON PACKAGING AND LABELING OF ORGANIC FOODSAND

ITS IMPACT ON CONSUMER PURCHASE DECISION

Dr.R.Satish Kumar1

Atulsen Singh2

Gurman Sabarwaal3

1. Director-Research and Professor-Marketing Area, IFIM B-School, Karnataka India Mob: 9972572496, Email:

[email protected]

2. Research Scholar, School of Business, Alliance University, Chikkahagade Cross, Chandapur-Anekal Main

Road, Anekal, Bangalore-562106, Karnataka, India. Mob: 8095277630, Email: [email protected]

3. M.B.A Student, School of Business, Alliance University, Chikkahagade Cross, Chandapur-Anekal Main Road,

Anekal, Bangalore-562106, Karnataka, India.Mob:9886747888 Email: [email protected]

SHIV SHAKTI

International Journal in Multidisciplinary and Academic Research (SSIJMAR)

Vol. 2, No. 3, May-June (ISSN 2278 – 5973)

ABSTRACT

This paper analyses the importance of packaging and labeling in marketing organic foods and its impact on

consumer behaviour. Packaging is considered as the 5th P along with the 4 Ps of marketing. Labeling plays a

major role in providing information with regard to manufacturing date, expiry date, the Maximum Retail

Price, and also the ingredients of the Organic foods. This study was conducted in Bangalore city in places

such as BTM Layout, SarjaPura, Madiwala, Koramangala by targeting customers of retail stores like Spar,

Namdharis, RelianceFresh, and More etc. The required information was collected by using questionnaires

from all the above specified stores. The analysis of data provided very important and interesting revelations

on the impact of Organic Foods Labeling and packaging on consumer buying behaviour.

Key words:Consumer Behaviour, Organic Foods, Buying Behaviour, Labeling, Packaging

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INDUSTRY OVERVIEW

The role of organic agriculture in providing food and income is now gaining wider

recognition (Van Elzakker et al 2007). In India the demand for organic foods is increasing

considerably due to the awareness created by the Government and Private organisations.

People are using organic foods and are concerned about the quality and the reassurance from the

marketers of Organic Foods. In this perspective the packaging and labeling play a major role in

creating value for the organic food products in India.

Thus, a consumer-oriented approach to understanding the market for organic products is

important for pursuing better management of organic farming. However, this is a complex

process, which is determined by factors such as quality production, certification, infrastructure

and market environment and policies (Aryal, 2008). It is important for the marketers to

understand consumer decision-making process with regard to organically produced foods and

formulate appropriate strategies to promote higher level of consumption.

In the case of organic foods the production and marketing strategies to a greater extend are being

influenced by consumer beliefs, attitudes, responses and the willingness to pay a premium

price.

LITERATURE REVIEW

Because organic products are credence goods, consumers may not know whether a product

is produced using organic or conventional methods unless they are told so (Giannakas,

2002). Therefore the awareness and knowledge about organic foods play a major role in

influencing the consumer purchase decisions. Krissoff (1998) reported that consumers purchase

organicproducts because of a perception that such products are safer, healthier and more

environmental friendly than conventionally produced alternatives. Human health, food

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safety along with several other product characteristics such as nutritive value, taste,

freshness, appearance, and other sensory characteristics influence consumer

preferences(Makatouni, 2002, Bonti-Ankomah and Yiridoe, 2006).

The production and marketing of organic foods will play a major role in preserving our

ecological balances and improving the health of people. World-wide there is an increased

awareness with regard to Organic Foods and many nations are promoting Organic farming by

creating awareness and providing incentives to the farmers. Organic foods are the foods that are

farmed without using any synthesised or pesticide content. Organic farming (also known as

ecological or biological farming) is commonly recognised as a farming system that excludes the

use of synthetic fertilizers and pesticides. This is a rather simplistic view of organic agriculture

as it differs from other farming systems around the management of the entire system.

In India, the total organic production is about 14,000 tons but domestic sales account for only

1050 tons (7.5%). However, the domestic market is still growing through a number of recently

launched marketing initiatives and sales are therefore likely to increase to around 1500 tons by

2006-07 (Yussefi& Willer, 2003).

Although the attributes associated with organic foods may be difficult to identify by visual

inspection alone, most consumers purchase organic products because of a perception that these

products have unique (and in some cases superior) attributes compared to conventionally grown

alternatives (Vindigni et al. 2002). On the other hand, a major reason why some consumers do

not purchase organic foods is linked to a perception that such foods are not better than their

conventionally produced alternatives (Jolly et al., 1989). There is, thus, a continuing debate

about whether organically produced products are superior to and/or different from

conventionally produced alternatives and, if so, in terms of what characteristics. Several studies

have assessed whether there are differences between organic and conventional foods from the

perspective of both the producer (or supply-side) and the consumer (or demand-side).

Supply-side evaluations have generally focused on yield, producer price, and profitability

comparisons. In contrast, demand-side studies have investigated the differences in terms of

biophysical and chemical (e.g., nutritive, sensory, and food safety) characteristics, as well as

consumer preferences.

Studies that investigated the level of consumer awareness and knowledge about organic foods

include Jolly et al. (1989), Ekelund (1990), Akgungor et al. (1997), Hutchins and Greenhalgh

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(1997), Wang et al. (1997), Compagnoni et al. (2000), Environics (2001), Oystein et al. (2001),

Kenanoglu and Karahan (2002), Cunningham (2002), Demeritt (2002), Hill and Lynchehaun

(2002). A critical review of these studies suggests that, overall; there is some consumer

awareness about organic foods around the world.

STUDIES ON ORGANIC FOOD MARKET IN INDIAN SCENARIO

Organic foods are relatively a new concept in India. Organic foods are referred to as fresh food

or natural food in Indian context. Organic food products are slowly but steadily finding their way

in the average Indian household and one can find them in common retail stores or food outlets

inside malls in India. But, the organic food market in India is still at a nascent stage. Due to high

logistic cost and low volume operation, organic food products are costly. The value of industry

in 2008 is 5.6 billion rupees, the increase in organic food consumption in India is evident from

the fact that many organic food stores are spurring up in India.

ACNielsen, a leading market research firm, recently surveyed about 21,000 regular Internet users

in 38 countries to find their preference for functional foods (foods that have additional health

benefits). The survey revealed that “India was among the top ten countries where health food,

including organic food, was demanded by the consumers”. Even though organic foods are priced

over 25 percent more than conventional food in India, Parents still prefer as they are concern to

the health of their children. In the Research (Baker, 2007), when the consumers recognise the

added value of the organic products that are differentiated by specific information such as

certification, organic producers and marketers may realize an increase in their market power.

Due to asymmetric nature of information on the organic products, consumers may have difficulty

in evaluating product characteristics associated with the organic production process, thus

certification and labeling becomes critical signal for the quality. When consumers are faced with

the complexity of the uncertain choice situation surrounding foods, trust towards regulatory body

emerges as a key variable that is often seen to reduce the complexity of decision making under

uncertainty (Viklund, 2003). The independent public institutions certify the organic product

quality to buyers via governmental grading systems with the 3rd party certification for the

organic mandatory labeling.

PACKGING IN ORGANIC FOODS

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Packaging is considered as the 5th P along with the conventional 4 Ps of marketing such as

Product, Price, Place and Promotion. Labeling plays a major role in providing information with

regard to manufacturing date, expiry date, the Maximum Retail Price, and also the ingredients of

the Organic foods. Over the last 50 years the way people are buying foods has been completely

changed. In the past, some food items were usually sold „loose‟ and taken home in a paper bag.

Due to advances in technology, most food items are now sold pre-packed. The same is the

scenario with organic foods; especially in organic foods packaging plays a prominent role.

Organic foods must meet EU standards with regard to the materials used in packaging and

labeling. Materials must be recyclable, where possible, and carry the appropriate organic

accreditation symbol. In addition, although it is not a legal requirement, organic products should

strive to avoid all unnecessary packaging. Wood wool is one form of organic packaging, which

dates back over a few hundred years.

Organic standards are enforced by organic certification authorities. If there in doubt consumers

can check the packaging and look for a logo belonging to one of these accrediting bodies such as

OFF and SOPA, or by the EU license code number printed on the packaging.

All suppliers have to obtain licenseto use the word "organic" in the product title. The term

"organic" is a legally recognised term, the use of which is governed by trading standards

legislation. The principles can be briefly summarised as follows:

If 95% or more organic ingredients are used, the product may be called organic in the

title.

If between 70-95% of the ingredients used are organic, then the term "organic" may only

be used in the ingredients listing.

If less that 70% of the ingredients are organic, then the term "organic" may not be used

anywhere on the product packaging.

OBJECTIVE OF STUDY

Demand for organic food products is growing rapidly as consumers' perception of food quality

and safety is reshaping. This research narrowly focuses on consumer purchase decision only in

organic foods covering the major aspects of packaging and labeling.

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To understand the role of packaging in organic food products

To understand the role of labeling/ certification in organic food products

Dependent variable- customer buying behavior

Independent variable- labeling and packaging

HYPOTHESES:

H1: Certification in organic foods does not affect customer buying behavior

H2: The Design of packaging for Easy to open, Easy to Stack, Easy to store does not affect

customer satisfaction in packaging in organic foods.

H3: Labeling Information on packages about Manufacturer details, Details on weight/volume,

Date of Manufacturing, and Ingredients information does not affect consumer buying behavior

H4: Importance for certification in organic foods does not depend on age of consumer.

H5: Purchase location of organic foods does not depend on consumers‟ family Income.

METHODOLOGY

The data were collected during April and May 2012 from simple random sample of 283

consumers in Bangalore City in places such as BTM Layout, SarjaPura, Madiwala, Koramangala

by targeting customers of retail stores like Spar, Namdharis, RelianceFresh, and More etc.

CROSSTABULATION ANALYSIS

Hypothesis1:

Certification in organic foods doesn‟taffect customerbuyingbehavior To provethe

abovehypothesis wedo across tabulation between the variables

BelieveinCertificationand Increase inPurchasedue to Certification.

Both thevariables underconsideration areordinalin nature and areinLikertscale (a non-

comparative continuous scale)ofsize 5.

CaseProcessing Summary

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Cases

Valid Missing Total

N Percent N Percent N Percent

cer_purchas

e*

believe_cer

272

96.1%

11

3.9%

283

100.0%

On the other hand, a major reason why some consumers do not purchase organic foods

strongly

agree

agree

neutral

disagree

e

Total

Count

Expected Count

%within believe_ceree

Count Expected

Count

%within believe_cer

neutral

Count Expected Count

%within believe_cer

disagree

Count Expected Count

65

22.9

67.7%

21

47.6

0

22.5

.0%

73

46.7

0

7.4

.0%

31

15.4

0

12.2

.0%

10

25.3

65

65.0

23.9%

135

135.0

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%within believe_cer

Total

Count Expected Count

%within believe_cer

21.9%

10

14.5

10.4%

0

10.9

.0%

96

96.0

77.7%

21

14.2

22.3%

0

10.7

.0%

94

94.0

100.0%

0

4.7

.0%

0

3.5

.0%

31

31.0

19.6%

10

7.7

19.6%

31

5.8

60.8%

51

51.0

49.6%

41

41.0

15.1%

31

31.0

11.4%

272

272.0

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100.0%

100.0%

100.0%

100.0%

100.0%

Table1.Crosstabulationtablebetweenincreaseinpurchaseduetocertificationandbelieveincertificati

on

Chi-SquareTests

Value

df

Asymp.

Sig. (2-

sided) Pearson Chi-

Square Likelihood

Ratio Linear-by-

Linear

Association

N ofValid Cases

318.431(

a)

309.381

139.013

272

9

9

1

.000

.000

.000

A2cells (12.5%) have expected count less than 5. Theminimum expected count is 3.53.

Themajorityof cross tabulation scoreis between“stronglyagreevs. strongly agree”

and“agreevs. agree”.

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Analyzingthetables:

1. Pearson Chi-Squareis 318.431

2. And sig. value= p.value=0.00<0.05 (wherealpha=0.05)

3. HencenullHypothesiscan be rejected, means alternate hypothesis can be accepted.

4. Therebythe hypothesisis tested that “Certification in organic foods effectson customer

buyingbehavior”

REGRESSIONANALYSIS

Hypothesis2:

TheDesign of packaging forEasyto open, Easyto Stack, Easyto storedoesn‟t affect customer

satisfaction in packagingin organic foods.

To provethe abovehypothesis wedo a regressionmodel with the abovespecified factors

Dependent variable(Y) =Customer satisfactionin packaging

Independent variables=

X1=Available sizes of packages

X2=Easyto open X3=Easyto store

X4=Easyto stack

Description of variables:

All the variables under consideration areordinal in nature andareinLikertscale (a non-

comparative continuous scale) of5 sizes.

Model Summary (b)

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Mode l

R

R Square

Adjusted

R Square

Std. Error

ofthe

Estimate

1 .919(a) .845 .841 .56.76

aPredictors: (Constant),easy_stack,available_size, easy_open, easy_store

b Dependent Variable: satisfied

Null hypothesis is- H0: R Square=0

Alternativehypothesis is- H1: R Square>0

Herein ouranalysiswe found RSquare=0.845, >0 so reject Nullhypothesis means thereis

arelationship exists “Consumersatisfaction in respectiveto packagingandfactors in design of

packaginglikeEasyto open, Easyto Stack, Easyto store, and availabilityof various sizepackets.”

As R squaredetermines the strength and direction between variables under considerationand

Adjusted R Squareis 84.1%,henceitcanexplain the strength by84 percent

ANOVA (b)

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Mode

l

Sum of

Squares

df

Mean

Square

F

Sig. 1Regression

Residual Total

69.197

189.481

258.679

4

247

251

17.299

.767

22.551

.000(a)

aPredictors: (Constant),easy_stack,available_size, easy_open, easy_store

b DependentVariable: satisfied

Sig. value=0<0.05, alpha, so reject NullHypothesis.

Coefficients (a)

Mode l

Unstandardized

Coefficients

Standardized

Coefficients

t

Sig.

B

Std.

Error

Beta 1 (Constant)

Available _siz e

easy_open

easy_store

easy_stack

1.239

-.058

-.136

.122

.690

.235

.063

.058

.095

.091

-.054

-.149

.092

.517

5.268

-.921

-2.324

1.282

7.561

.000

.358

.021

.000

.000

aDependent Variable: satisfied

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Table.2indicatingCoefficientsmatrixforthevariableseasytoopen,easyto storeandeasyto stack

Therefore equation is Consumer satisfaction inpackaging

Y=1.239-0.058X1-0.136X2+0.122X3+0.690X4,

But thesig. value for easyopenand available size are >0.05, alpha.Hencethey

can‟tbethecoefficients,Thereforetheequation is

Consumer satisfaction in packaging,Y=1.239+0.122X3+0.690X4.

Residuals Statistics (a)

Minimum

Maximum

Mean

Std.

Deviation

N Predicted Value

Residual

Std. Predicted

Value

Std. Residual

1.8575

-1.52775

-1.927

-1.744

3.9930

1.46591

2.141

1.674

2.8690

.00000

.000

.000

.52506

.86885

1.000

.992

252

252

252

252

aDependent Variable: satisfied

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Hypothesis3:

Information about organic foods on packages likeManufacturer details, Details on

weight/volume, DateofManufacturing, and ingredients doesn‟taffect consumer

buyingbehavior.

To provethe abovehypothesis wedo a regressionmodel with the abovespecified factors

Dependent variable(Y)= information on packagescan increasemypurchase amount

Independent variables:

X1=Information ofmanufacturer

X2=Information ofweight/Volume

X3=Information about dateof manufacturing/ dateof expiry

X4=Information about ingredients

Description of variables:

All thevariables under consideration areordinal in nature andareinLikertscale (a non-

comparative continuous scale

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Model Summary (b)

Mode l

R

R Square

Adjusted

R Square

Std. Error

ofthe

Estimate

1 .658(a) .833 .824 .65507

aPredictors: (Constant),info_ingredients, info_weight, info_manu, info_dom

b Dependent Variable: info_purchase

Null hypothesis is- H0: R Square=0

Alternativehypothesis is- H1: R Square>0

Herein ouranalysiswe found R Square=0.824, >0 so reject Nullhypothesis means thereis

arelationship exists “Information aboutorganic foods on packages likeManufacturer details,

Details on weight/volume, Date ofManufacturing, and ingredients affects

consumerbuyingbehavior”

As R squaredetermines the strength and direction between variables under consideration

andAdjusted R Squareis 82.4%, henceit canexplain the strength by82 percent

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ANOVA (b)

Mode

l

Sum of

Squares

df

Mean

Square

F

Sig. 1 Regression

Residual Total

78.101

102.130

180.230

4

238

242

19.525

.429

45.501

.000(a)

aPredictors: (Constant),info_ingredients, info_weight, info_manu, info_dom

b Dependent Variable: info_purchase

Sig. value=0<0.05, alpha, so reject Nullhyphothesis.

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Coefficients (a)

Mode l

Unstandardized

Coefficients

Standardized

Coefficients

t

Sig.

B

Std.

Error

Beta 1 (Constant)

info_manu info_weight

info_dom

info_ingredient s

.043

.275

.350

.169

.350

.217

.056

.079

.058

.060

.280

.245

.169

.320

.199

4.900

4.419

2.929

5.797

.842

.000

.000

.004

.000

aDependent Variable:info_purchase

Fig.indicatingcoefficient matrixforthevariablesinfo_manu,info_weight,info_dom,info_ingredients

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Therefore equation isincreasein purchase amountdueto informationpackage

Y=0.043+0.275X1+0.350X2+0.169X3+0.350X4,

Thesig. value forallthevariables are>0.05,alpha. Hencetheycan bethe coefficients.

CORRELATION ANALYSIS

Hypothesis4

Importanceforcertification in organic foods does notdepend on ageof consumer.

Correlations

cert_imp age

cert_imp Pearson Correlation

Sig. (2-tailed) N

age Pearson Correlation

Sig. (2-tailed) N

1

272

.870

.005

272

.870

.005

272

1

283

1. Sig. valueis0.005 <0.05, Hencereject Nullhypothesis,hencethereis a relationship between

importanceto certification and ageof consumer.

2. Therelationship is positive

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3. Thestrength ofcorrelation is r=87%

Hypothesis5

Purchaselocation oforganic foods does not dependonconsumers‟familyIncome.

Correlations

income buy_location

income Pearson Correlation

Sig. (2-tailed) N

buy_location Pearson Correlation

Sig. (2-tailed) N

1

283

.912

.001

283

.912

.001

283

1

283

1. Sig. valueis 0.01 <0.05,Hencereject Nullhypothesis, hencethereis a

relationship betweenlocation ofbuying and income earnedby consumer.

2. Therelationship is positive

3. Thestrength ofcorrelation is r=91.2%

Factoranalysis

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TheSig. value of observed factorsis 0.00<0.05 alpha, hencewecan proceed with

factoranalysisand also as KMO=0.747 >0.5, itis appropriate to useFactorAnalysis.

Communalities:

Initial Extraction

pack_protect

info_ingresdients info_manu

info_weight

info_dom

tech_dev

info_adeq

info_purchase

size_info

cert_imp

believe_cer

cer_purchaseavailable_size

easy_open

easy_store

easy_stack

plastic

types_packmultiple_packgraphic_work

satisfied

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

.790

.647

.873

.810

.853

.914

.854

.822

.878

.917

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1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

.954

.890

.915

.902

.781

.848

.845

.835

.905

.892

.937

Extraction Method: Principal Component Analysis.

Total VarianceExplained

Initial Eigenvalues

Extraction Sums of

Squared

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Component

Loadings

Total

%of

Variance

Cumulativ

e%

Total

%of

Variance

Cumulativ

e%

1

2

3

4

5

6

7

8

9

10

11

12

13

6.888

3.290

2.535

1.830

1.445

1.055

1.018

.780

.545

.463

.331

.297

.241

32.801

15.669

12.072

8.712

6.880

5.024

4.849

3.713

2.596

2.207

1.577

1.414

1.145

32.801

48.470

60.541

69.254

76.134

81.158

86.007

89.720

92.317

94.523

96.101

97.515

98.660

6.888

3.290

2.535

1.830

1.445

1.055

1.018

32.801

15.669

12.072

8.712

6.880

5.024

4.849

32.801

48.470

60.541

69.254

76.134

81.158

86.007

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14

15

16

17

18

19

20

21

.160

.068

.040

.013

.001

4.13E-

016

-

2.64E-

018

-

7.02E-

016

.764

.323

.189

.061

.003

1.97E-015

-1.26E-

017

-3.34E-

015

99.424

99.747

99.936

99.997

100.000

100.000

100.000

100.000

Extraction Method: Principal Component Analysis

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Components

1

2 3 4 5 6 7

pack_protect

info_ingredients info_manu

info_weight

.209

.312

.623

.791

.423

.230

-

.04

0

.23

5

.40

.022

-

.353

-

.125

-

.315

.347

.499

.086

.103

-

.009

.11

3

.24

4

-

.06

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info_dom

tech_devinfo_adeqinfo_purchasesize_in

fo

cert_imp believe_cer cer_purchase

available_size easy_open

easy_store

easy_stack

plastic

types_packmultiple_packgraphic_work

satisfied

.665

.749

.501

.672

.538

.701

.764

.652

.494

.459

-

.397

.058

-

.609

-

.348

.305

-

.357

.101

-

.599

-

4

-

.04

3

.16

8

.36

6

-

.24

6

.57

1

-

.40

9

-

.279

.055

-

.071

.433

-

.178

.270

-

.249

-

.153

-

.008

-

.322

-

.195

.030

.275

.134

.083

-

.014

.030

-

.138

-

.391

-

.172

-

.027

-

.002

.007

-

.225

.123

3

-

.33

4

.01

0

.29

2

.17

8

.07

9

-

.04

2

-

.14

0

-

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.140

.337

.731

.720

.722

.423

.537

.48

3

.213

-

.281

.434

.719

275

.405

.141

.104

-

.191

.23

6

.42

8

.34

7

.59

9

-

.02

9

.07

5

-

.10

3

.11

3

-

.182

.423

.643

.315

350

-

.021

-

.364

-

.356

-

.323

.101

.498

.009

-

.301

-

.262

-

.290

.139

.394

-

.23

.262

.494

-

.126

-

.161

.108

.091

-

.228

.232

-

.150

.10

1

-

.37

3

.43

7

-

.10

0

.12

4

.01

3

.23

2

.10

0

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.17

8

-

.12

4

-

.68

8

-

.53

4

-

.31

6

-

.116

3

.51

6

.20

6

-

.01

0

-

.462

Extraction Method: Principal Component Analysis.

a7 components extracted.

RotatedComponent Matrix (a)

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FACTORS 1 2 3

pack_protect .209 .791 -.040

Plastic .405 .720 .178

types_pack .141 .722 -.124

multiple_pack .423 .652 .688

info_manu .623 .230 .404

info_weight .665 -.397 -.043

info_dom .749 .058 .168

info_adeq .672 -.348 -.246

size_info .701 -.357 -.409

cert_imp -.428 .101 .764

believe_cer .347 -.599 .731

Extraction Method: Principal Component Analysis. Rotation

Method:Varimaxwith KaiserNormalization aRotation converged

in5 iterations.

The 3 factors identified are:

1. These are Safety oriented customers, they believe in organic foods because they are safe for

consumption and are healthy to them and to their family, so these Consumers view package as a

protection for the product, so they are factored because of their rating on multiple packaging,

plastic packaging, etc.

2. These are Information oriented customers, these customers believe in certification of

organic foods, they refer to labeling details while purchasing like manufacturer details, date of

manufacturing, weight/volume details and size of these information.

3. These are Trust oriented customers, these customers believe in certification and majorly by

private international bodies and can switch to other products which are genuinely certified.

FINDINGS OF THE STUDY:

Theresearch findings clearly show that packaging and labelingaffect consumer buyingbehavior

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in organic foods. Here packagingcomprises ofcolor, design, shapeetc.oforganic packages,

andlabelingrefers to certification, adequate information on packages etc.

The following are the findings of the study:

1. Certification in organic foods affects customer buyingbehavior

2. TheDesign of packagingfor Easyto open, Easyto Stack, Easyto storedoes not affect customer

satisfaction in packagingin organic foods.

3. LabelingInformation on packages about Manufacturer details, Details on

weight/volume, Date ofManufacturing,andIngredients information affect consumer

buyingbehavior

4. Importanceforcertification in organic foods depends on ageof consumer.

5. Purchaselocation oforganic foods depends onconsumers‟ family Income.

CONCLUSION:

There is greater emphasis on organic foods packaging and labeling in providing information and

reassurance to the consumers. The marketers need to innovate and find new ways of labeling

and packaging organic foods create value for their products.

Demographics like age, income,gender etc.areplayingvital roleinconsumer buyingbehavior

oforganic foods. People perceptions towards organic foods aredifferent than that of

conventional foods. Visual packagingin organic foods can increasethetrust on theproduct.

Thereis arelation betweentypes of organic foodsbought and internal factors of consumption

likesafety,healthyetc. Even organicfoods arepriced triplethat ofconventional foods, people

acceptance fororganic foods is more, as ithavehealth aspects.

Few consumersbuyorganic foods becausethese foods are goodfor the environment. Consumer

familyincomeplays a prominent role in buyingtypes of organic foods and numberof organic

foods. Availabilityof organic foods is a biggest challengeinIndian scenario. Theindustryis

morethan 40years experienced inIndia, but still in infant state. Packagingof organic foods plays a

prominent rolein consumerbuying behavior. Information details on organic foods can

providemore confidenceto consumer while buyingorganic foods. Morethan 90%of organic foods

areplasticpackaged. Indian organicconsumers arehighlyinterested inexports as there aremany

issues in domesticmarket. Thedemand for organicnaturein few products categoryliketurmeric,

teasetc. areveryhigh. Limitation in organic farmingpractices arerestrictingmanyfamers to enter in

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to organic farming. Limited recognition and subsidyfromgovernment is anotherdrawback forthe

growth oforganic foodsmarket domestically.

It is high time for the government and private organisations in creating awareness

onOrganic farming among farmers by providinginformation and incentives to them. On the

other hand there is increased need for creating awareness and preferences for organic foods

among the consumers. The innovative packaging and labeling of the Organic foods will

help the marketers in achieving this objective.

REFERENCES:

1. Baker, S., Thompson, K.E. and Engelken, J. (2004). Mappingthevalues driving

organic foodchoice.European Journal of Marketing, 38(8), p.995-1012.

2. ReneeKim, Opal Suwunnamek, Takashi Toyoda (2007).Consumer Attitudetowards

OrganicLabelingSchemes in Japan.

3. Mohd RizaimyShaharudin, J.J. (2010). PurchaseIntention ofOrganicFood in Kedah,

Malaysia; A religious overview.InternationalJournal of Marketing Studies, 96-105.

4. KatieGiffordand John C. Bernard (2004). PackagingofOrganicand Conventional

Products–A Comparison. Journal of Food Distribution Research 35(1), p.107-109.

5. Davies, A., Titterington,A.J., &Cochrane, C. (1995). Who buys organicfood?A profileof

the purchasersoforganic food in NorthernIreland.British Food Journal, Vol. 97 No. 10,

17-23.

6. Dindyal, S. (2003).Howpersonal factors, includingculture and ethnicity, affect the

choices andselection offood wemake.Internet Journal of Third World Medicine, 1 (2),

27-33.