shifting culture through personal and career empowerment - sagea conference

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Transforming culture through personal and career empowerment Debbie Craig – MD Catalyst Consulting

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Page 1: Shifting culture through personal and career empowerment - SAGEA conference

Transforming culture through personal and career empowermentDebbie Craig – MD Catalyst Consulting

Page 2: Shifting culture through personal and career empowerment - SAGEA conference

Catalysts in creating high performance, high engagement organisations through developing leaders, building capacity, and leveraging talent

Experienced team

CONSULTING SOLUTIONSPartners in customised solutions

to people challenges

LEARNING SOLUTIONSBreak-through learning

to build capacity

REAL BUSINESS VALUEThought LeadershipExperienced Team

Practical ToolsGlobal & Local Track Record

Page 3: Shifting culture through personal and career empowerment - SAGEA conference

Topics

New mind-sets and skills required for a shifting landscape and an emerging workforce

Critical questions for career empowerment – an approach to discovering the answers

I am Talent - design principles and highlights

Impact on culture, engagement, learning & performance

Page 4: Shifting culture through personal and career empowerment - SAGEA conference

Surviving in the VUCA World

VolatileUncertain

ComplexAmbiguous

Page 5: Shifting culture through personal and career empowerment - SAGEA conference

Surviving in the VUCA World

VolatileUncertain

ComplexAmbiguous

Economic

uncertainty

Generation gap

Attract & retain key Talent

Limited job

opportunitiesChanges to the world of workglobalisation, mobility, technology

Ageing

workforceGlobal skills shortage

Develop new

mind-sets & skills

The perfect talent storm

Page 6: Shifting culture through personal and career empowerment - SAGEA conference

The talent landscape is shifting

• Traditional career paths• Work to earn a living• Be thankful for a job• Paternalistic career

development• Limited access to career

opportunities and learning• Baby boomers/Gen X – willing to

work hard and make sacrifices• Wait and hope for opportunity

• Portfolio lives• Work must be meaningful• Attraction & engagement is king• Individually driven career

development• Global access to career

opportunities and learning• Gen Y have different work and

lifestyle expectations • Empower individuals to drive

own career and development

Power shift: from company talented individual

Page 7: Shifting culture through personal and career empowerment - SAGEA conference

New mindsets and skills required?

awareness

decision making

change responsiveness

influence

inspireresilience

learning agility

collaboration

global mindsettech savvy

Page 8: Shifting culture through personal and career empowerment - SAGEA conference

My talent is …

I feel I am/am not optimising my potential because …

I need to focus on new mindsets and skills e.g. ….

Page 9: Shifting culture through personal and career empowerment - SAGEA conference

From: waiting for or expecting hand-outs or opportunities

To: creating opportunities through my attitude & actions

• Entitlement • Success is easy• Unrealistic career

expectations• Inflated view of

abilities/talent• Intolerance of poor

leadership• Top 3 things that irritate

managers = unrealistic compensation expectations 51%, poor work ethic 47%, easily distracted 46%

• Ownership – responsible (victim to victor)

• Success = attitude + effort + results = reward

• Realistic career expectations• Realistic view of strengths,

development areas• Seeking mentors, upward

feedback, relationships• Ability to focus when

necessary• Top 3 skills for millenials =

prioritize 87%, positive attitude 86%, team skills 86%

GEN Y

Page 10: Shifting culture through personal and career empowerment - SAGEA conference

South Africa Education throughput

100% 48% 37% 11%

Source: Institute of Race Relations, South Africa 2015

2012Gr10 Enrolment1.1m (100%)

2014Gr12 Wrote Matric(48.3%)

Gr12 Passed Matric(36.6%)

Bachelors Pass (13.7%)Maths Pass(10.9%)

Assuming 100% Bachelors Passes enter university but 51% pass rate

2012 Gr10 school entrants graduate(6.9%)

“Put plainly, if 10 children enrol in grade 10 in any given year, one can expect five of them to reach matric, three to pass, and at most, only one to pass maths with 50%.

7%

+ 1.2 million students drop out of high school p.a. (+7,000 a day) Only 75% graduate on time. 2000 schools are “drop-out factories”= only 60% graduate (32% minority students vs 8% whites attend)USA now 22/27 developed countries in graduation ratesA dropout will earn $200,000 less than a graduate over his lifetimeDropouts commit about 75% of crimes.

Page 11: Shifting culture through personal and career empowerment - SAGEA conference

Two stories

Page 12: Shifting culture through personal and career empowerment - SAGEA conference

How do we create an environment for self and career empowerment?

How do we act as Catalysts for cultural and social transformation?

Page 13: Shifting culture through personal and career empowerment - SAGEA conference

World of workWhat are the drivers in the world of work and how do

you create value?

World of MeWhat makes you unique,

what drives you and how can you make the most of what

you have?

What organizations want

What are organisations looking for when they search

for talent?

Differentiating myselfHow can you build your

distinctive value and personal brand?

My performanceHow can you maximise your

performance?

My developmentHow can you fast-track your

development?

Qualities of successWhat qualities are core to becoming the best you can

be?

Choices & TransitionsHow can you make the best career choices and make the

most of transitions?

Critical questions to optimise potential?

Page 14: Shifting culture through personal and career empowerment - SAGEA conference

1. World of workWhat are the factors and trends impacting my industry

and career?

How could I add value as an employee, entrepreneur, contractor?

2. World of MeWho I am – personality, EQ, unique features

What I want – goals, balance, vision board

What I value – top 5 most important values

My strengths - actual & potential (see over page)

4. What organizations wantHow the organisation views me as talenti.e. Performance, Potential, Readiness for next move

Action plan for my next career conversation – options, evidence, requests

5. Differentiating myselfWhat are my key elevator speech/brand messages?

Action plan to build my 8 brand characteristics (accessible, visible, reliable, service, quality, distinctiveness, reputation, value for money)

6. My performanceWhat are my SMART goals and measures in my performance agreement?

Action plan for performance improvement(Individual, team, organisation, external)

7. My developmentMy learning gaps , opportunities and learning preferences

Action plans to develop these i.e. activities, coach

8. Qualities of success & de-railersAction plan to develop qualities i.e. aware, authentic, integrity, drive, courage, humility, decisive, energy, resilience, impact (role models?)

Action plan to get feedback on my derailers i.e ExcitableSceptical, Cautious, Reserved, Leisurely, Bold, Mischievous, Colourful, Imaginative, Diligent, Dutiful.

9. Choices & TransitionsMy next possible roles that match my skills & interests are ..

100 day plan for my next transition?

3. Whole person approachMind: My positive vs negative thoughts & beliefs

Heart: My emotional unconscious reactions(victim) vs conscious responses (victor)

Body: My health, time mgt, stress mgt, energy mgt

Spirit: My purpose, meaning, contribution, connection

I AM TALENT – MY PLAN TO BE MY BEST SELF

Page 15: Shifting culture through personal and career empowerment - SAGEA conference

Self-reflection

Stories

Feedback fitness

Tools & Case studies

Goal-setting, development

planning

Group work

Personal profiling

Additional resources

Take home book & hand-

outs

Whole brain learning

4Rs of learning – repeat, recall,

review, reinforce

Visuals, videos, photos

symbols

Real plays

Whole system support

Page 16: Shifting culture through personal and career empowerment - SAGEA conference

Highlights – Personal Empowerment

Success Enablers vs Derailers

Inspirational Role Models

PQ: Managing energy vs time

SQ: Purpose, Values, meaning

Change

Personal Change Cycle

(awareness, insight, willingness, action)

IQ: Victim to victor mindsets

Realise 2 Strengths Finder

EQ: E-motion = energy in motion

What is success?

Wheel of Life

Assertiveness how to say NO

Visual Goal Sheet

Page 17: Shifting culture through personal and career empowerment - SAGEA conference

Strengths Profile – CAPP Realise 2 (R2)

http://www.capp.co/R2StrengthsProfiler

Page 18: Shifting culture through personal and career empowerment - SAGEA conference

Strengths Profile – Case Study Example

Page 19: Shifting culture through personal and career empowerment - SAGEA conference

I AM TALENT - MY STRENGTHS

My key strengths

http://www.capp.co/R2StrengthsProfiler

http://www.catalystconsulting.co.za

Page 20: Shifting culture through personal and career empowerment - SAGEA conference

Highlights – Career Empowerment

Brand Role Models

Talent & performance toolspipeline, 9 box, potential

criteria, scorecards, PDPs , measures, ratings

Ingredients for learning

Power of feedback

Assessing readiness

Factors impacting Performance

Brand characteristics

Self assessment

Career choicesCareer anchors and seasons

Global trends

Career trendsThe career is dead!

Career transition My life-journey map,

100 day plan

Elevator speech

Page 21: Shifting culture through personal and career empowerment - SAGEA conference

Two stories (cont…)

*I love my job*

Page 22: Shifting culture through personal and career empowerment - SAGEA conference

CULTURE TRANSFORMATION JOURNEY 2007–2015

2007 Strategic & leadership alignment

Diagnostic interviews

Senior Leadership

capacity building

2008

2009

2010

Innovation session to

inform strategic options

Talent management

capacity building

Change management

capacity building

Self-leadership Capacity building

2011

2012

2013

2014

2015

Coaching capacity building

Collaborative Decision

making - TTT

I am Talent personal and

career empowerment

Strategic reviews

Strategic projects capacity building

Strategy score-carding & cascading

Next level Leadership

capacity building

Innovation capacity

building - TTT

Strategic reviews

Strategic projects - continue

Strategy on a page – purpose, vision, strategic intents, values

Strategic projects - continue

Leadership dev - TTT

Strategic & Leadership

Renewal – 7Ss of strategy, 3Es of

leadership

LEAN tools & coaching – I,.e 5

Strategic reviews

BHAG’s met!!

New Strategic projects

Bold talent decisions

Strategic reviews

Strategic reviews

Strategic reviews

Strategic reviews

cont

BHAG’s met!!

Page 23: Shifting culture through personal and career empowerment - SAGEA conference

Post-workshop Impact Survey

Understan

d self,

stren

gths, q

ualities,

de-rail

ers

Confidence

naviga

ting care

er tra

nsitions

Know how to build

my u

nique bran

d

Confidence

in achiev

ing lear

ning goals

Confidence

to influen

ce perf

orman

ce & over

come b

arrier

s

Impro

ved perf

orman

ce res

ults

Sense

of purp

ose an

d clear

goals

.

Engag

ed w

ith &

committed

to th

e org

Empowere

d to deve

lop myse

lf & ca

reer

0%

10%

20%

30%

40%

50%

60%

70%

80%

Strongly DisagreeDisagreeNot SureAgreeStrongly Agree

89% agree/strongly(65% agree, 24% strongly)35% response rate

GREATERMORE

12-18 months post workshopAcross levels e.g. Laboratory assistant, process technician, GIT

engineers, sales reps, BDMs, account mgr, production mgr, R&D mgr, etc

Page 24: Shifting culture through personal and career empowerment - SAGEA conference

Comments about your experience of I am Talent

Engagednabledmpowered

Page 25: Shifting culture through personal and career empowerment - SAGEA conference
Page 26: Shifting culture through personal and career empowerment - SAGEA conference

Thank You

Debbie Craig: Catalyst Consulting (Pty) LtdPhone +27 82 8725429

Email [email protected]

Web www.catalystconsulting.co.za

facebook.com/Catalyst Consulting Pty Ltdtwitter.com/@CatalystSA

linkedin.com/Catalyst Consulting South Africa

Contact Details

Page 27: Shifting culture through personal and career empowerment - SAGEA conference

I am Talent: career and personal empowermentOn-line video based learning modules www.udemy.comWorkshops & info: www.iamtalent.co.zaHard Copy Book: www.kr.co.zaeBook : www.amazon.com

Accelerated LearningInformation: www.accelerated.co.zaHard Copy Book: www.kr.co.zaeBook: www.amazon.com

I am Alive: personal empowermentInformation: www.iamalive.co.zaHard Copy Book: www.kimaglobal.co.zaeBook: www.amazon.com

Resources

Thank You