#shifthappens: how to inspire, transform, and facilitate business-driven corporate communications

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JUNE 17 EMPLOYEE COMMUNICATIONS: HOW TO INSPIRE, MOTIVATE AND ENGAGE EMPLOYEES 9 a.m. - 10 a.m. Opening Keynote #ShiftHappens: How to inspire, transform and facilitate business-driven corporate communications Dux Raymond Sy - AvePoint Public Sector 10:15 a.m. - 11 a.m. Here, there and everywhere: Five ways to reach a distributed workforce Tim Connelly - Cargill

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Page 1: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

JUNE 17EMPLOYEE COMMUNICATIONS: HOW TO INSPIRE, MOTIVATE AND ENGAGE EMPLOYEES

9 a.m. - 10 a.m.

Opening Keynote

#ShiftHappens: How to inspire, transform and facilitate business-driven corporate communications

Dux Raymond Sy - AvePoint Public Sector

10:15 a.m. - 11 a.m.

Here, there and everywhere: Five ways to reach a distributed workforce

Tim Connelly - Cargill

Page 2: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

JUNE 17EMPLOYEE COMMUNICATIONS: HOW TO INSPIRE, MOTIVATE AND ENGAGE EMPLOYEES

11:15 a.m. - noon

How social media makes SAS a smarter, stronger global enterprise

Karen Lee - SAS

1 p.m. - 1:45 p.m.

Case study

How a global business transformed its internal news channel

Margaret Barrett - Aon Corporation

Page 3: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

JUNE 17EMPLOYEE COMMUNICATIONS: HOW TO INSPIRE, MOTIVATE AND ENGAGE EMPLOYEES

2 p.m. - 2:45 p.m.

Build a culture of innovation: How to spur ideation through internal social media

Tina Davis - Comcast

3 p.m. - 3:45 p.m.

A strategic plan to improve your intranet

William Amurgis - NetJets Inc.

Page 4: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

JUNE 17EMPLOYEE COMMUNICATIONS: HOW TO INSPIRE, MOTIVATE AND ENGAGE EMPLOYEES

4 p.m. - 5 p.m.

Closing Keynote

When worlds collide: Tap your internal audience to tell your best stories to the world

Steve Crescenzo - Crescenzo Communications

Page 5: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications
Page 6: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

Blockbuster vs netflix story

1999 - IPO

2004 – 9000 stores

2010 – Bankrupt

2013 – RIP

Page 7: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

THE WORLD HAS CHANGED

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O F T H E F O RT U N E 5 0 0

I N 1 9 5 5 …

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%

A R E G O N E

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Long cycle Rapid innovation

Big Data

Workplace Mobile

Reactive Responsive

Less Data

Page 11: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

THE WORLD IS NOW A

GIANT NETWORK

Page 12: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications
Page 13: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

S AT YA N A D E L L A

W H AT I S S C A RC E

I N A L L O F T H I S A BU N DA N C E

I S H U M A N AT T E N T I O N

Page 14: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

68v

INFINITE DATA, APPS

AND DEVICES —

FINITE TIME

Page 15: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

HOW HAS CORPORATE

COMMUNICATIONS EVOLVED?

Page 16: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications
Page 17: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

Lead the Responsive Communications Revolution

Page 18: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications
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Work with the business to identify needs

Deliver business value quickly & iteratively

Leverage technology to facilitate comms

Page 20: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

UN-LEARNTHE PAST

Page 21: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

INFORMATION MOVES SLOWLY

COMMAND AND CONTROL

T R A D I T I O N A L H I E R A R C H I E S

INFORMATION TRAVELS FAST

LE ARN AND ADAPT

R E S P O N S I V E N E T W O R K S

Page 22: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

RESPONSIVENESS

EFFICIENCY

VS

Page 23: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications
Page 24: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications
Page 25: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

Gallup Poll 2013

Only 30% of employees

said they felt engaged by

the work they do

Page 26: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

Business Matters

Expedite Innovation Customer ValueFinancial Gains

$

Page 27: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

Business Needs Differ by FunctionsEngineering, Research & Development Operations, Manufacturing & Logistics Sales, Marketing, PR & Communications

HR & Legal Services Accounting, Finance & Procurement Administration

Share best practices across geographies

Gather & process forms from employees

Improve and monitor business processes

Pull data and build financial reports

Align Sales and Marketing teams

Organize teams and manage calendars

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Page 30: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

N I M B LE , H I G H LY M O B I LE , CO N V E R S AT IO N - D RIV E N E X P E R I E N C E S

R A P I D LY B U I L D S H A R E D I N T E N T & R E S P O N S IV E NE S S

HUMANACTIVITY

Page 31: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

Ensure Lasting Buy-In

Page 32: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

MULTI-MODALDELIVERY

PERSONALIZED INSIGHT

INTERACTIVEENGAGEMENT

MODERN COMMUNICATIONS

Page 33: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

DRIVES CHANGE

THE SPEED OF INFORMATION

Page 34: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications
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Lead the Responsive Communications Revolution

Page 36: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

“ If the rate of change on the outside exceeds the rate of change on the inside, the end is near. "

JACK WELCH

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Page 39: #ShiftHappens: How to Inspire, Transform, and Facilitate Business-driven Corporate Communications

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