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2016 ANNUAL REPORT Shawnee Fire P R E V E N T P R O T E C T P R E P A R E S H A W N E E

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www.cityofshawnee.org

2016 ANNUAL REPORTShawnee Fire

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Fire Headquarters - Station #716501 Quivira Road

Shawnee, Kansas 66216Phone: (913) 631-1080 (non-emergency)

Fax: (913) 631-1628

Administration HoursMonday - Friday 8:00 a.m. - 5:00 p.m.

Fire Station #725840 Renner Road

Shawnee, Kansas 66216Phone: (913) 631-2999 (non-emergency)

Fire Station #736805 Hedge Lane

Shawnee, Kansas 66226Phone: (913) 441-0390 (non-emergency)

TaBLE OF cONTENTSMission .........................................................................................................................................................3

Chief’s Message ...........................................................................................................................................4

Organization Chart .......................................................................................................................................5

Community ..................................................................................................................................................6

Welcome.......................................................................................................................................................7

Awards .........................................................................................................................................................7

From the Office of the Deputy Fire Chief ....................................................................................................8

From the Office of the Fire Marshal ............................................................................................................9

Water Rescue..............................................................................................................................................10

Work Plan ...................................................................................................................................................11

Program Specific Goals ..............................................................................................................................12

Emergency Medical Services .....................................................................................................................13

Tech Team ..................................................................................................................................................14

From the Office of Operations ...................................................................................................................15

From the Office of Emergency Management .............................................................................................16

Statistics .....................................................................................................................................................17

Accreditation ..............................................................................................................................................18

Contact Information ...................................................................................................................................19

PREVENT PROTEC

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Mayor Michelle Distler

Ward IDan PflummJim Neighbor

Ward IIMike Kemmling

Eric Jenkins

Ward IIIJeff Vaught

Stephanie Meyer

Ward IVMichael (Mickey) Sandifer

Brandon Kenig

City ManagerCarol Gonzlaes

Deputy City ManagerVicki Charlesworth

www.cityofshawnee.org

Contact Information

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MISSIONThe Shawnee Fire Department is a dedicated team of professionals striving for excellence

in public safety and emergency services to protect our community. Our motto is:

“Prepare, Prevent, Protect”2021 VISION

is to be known as an internationally accredited fire service agency, renowned for its epic and consistent demonstration of best practices and department values in mission execution.

EXCELLENCE will remain at the core of all we do a.s we strive for continuous improvement to ‘prepare, prevent, and protect.’

PROFESSIONALISM will be evident as we invest in our greatest resources, our members, through emphasis on workforce planning and training improvements. Our organizational clarity will guide the department to further lead our people in the future.

INTEGRITY will be demonstrated through stewardship of our physical resources and the highest ethical behavior. This will be broadened by our communications initiatives as we interattwith our community and hold each other accountable.

COMPASSION will be carried out always, as we ensure that we appropriately deliver our mission, live our values, accomplish our goals, and bring this vision to fruition.

OUR VALUES: We are committed to respond quickly and perform at the highest level in all that we do. We empower, support, and provide opportunities to achieve personal and professional success. We are committed to the highest ethical standards and act as responsible stewards of the resources entrusted to us. We strive to treat our community and each other with compassion and respect.

The Accreditation Effort Moves ForwardIn 2016, the Shawnee Fire Department took huge strides forward in its quest for accreditation with the Commission on Fire Accreditation International (CFAI). The accreditation process involves completion of several significant documents.

Self-Assessment Manual (SAM): The Department engaged in an agency-wide effort to complete this comprehensive evaluation of ten critical categories including Assessment and Planning; Essential Resources; External Systems Relations; Financial Resources; Goals and Objectives; Governance and Administration; Human Resources; Physical Resources; Programs; Training and Competency.

Standards of Cover (SOC): In 2016, the Department completed a comprehensive evaluation of community risk and the agency’s resource deployment to manage this risk. Performance measures were evaluated over a three-year period in all facets of emergency response, as well as risk mitigation strategies and efforts. Standard baseline and performance objectives were established for the Department in an effort to measure continuous organizational improvement.

Strategic Plan: The Shawnee Fire Department was pleased to publish its 2016-2021 Strategic Plan after engaging internal and external stakeholders in its community driven planning process. The Strategic Plan, with its foundation based in community and membership input, revisits the organization’s pillars (Mission, Values, and Vision) and sets forth a continuous improvement plan that offers a road map for a justifiable and sustainable future.

These comprehensive documents were completed and submitted to the CFAI for evaluation. The Department has set the stage for a peer review site team to visit and validate organizational efforts in the coming months. The Department is looking forward to finalizing this process in 2017.

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Chief’s MessageOFFICE OF JOHN MATTOX

2016It is my distinct honor to present the 2016 annual report of the Shawnee Fire Department. The Shawnee Fire Department is a modern “all hazards” department that is very rich in history and tradition. We hold the values set before us of providing exemplary professional public safety service to the citizens of Shawnee and the thousands of others who choose to visit our fine City every year. In this years’ annual report, you will get a glimpse into our personnel, daily operations, and community involvement. We have provided an insight into each division with information, data and photo’s as well as a commentary from the leaders of those divisions as they describe our operations, training, and prevention activities. This report is a tribute to the individual firefighters and officers who work hard every day to make a difference in Shawnee. It is through their dedication and commitment that we are able to continually strive to advance public safety in our city. I am very honored to represent the men and women of the Shawnee Fire Department and am very proud of our achievements. As you review the information contained within this report, I hope you can appreciate as I do, the effectiveness of our department and our continual pursuit of excellence.

Respectfully,

John MattoxFire Chief

2016 Day/Night Comparison

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Organization ChartFrom The office of Emergency Management In 2016, the Emergency Management department in Shawnee was reorganized. There was a vacancy when the existing coordinator left for a position with Johnson County Emergency Management. Beginning in July, the position was consolidated into a position responsible for Emergency Management as well as Shawnee Fire Department’s Emergency Medical Services program.

In 2016, Shawnee began a multi-year plan to begin replacing a number of outdoor warning sirens that were approaching the end of their useful life. The new sirens will provide increased reliability in the event power is knocked out. In 2016, we replaced two sirens and have plans to replace two per year through 2021.

With the transition, the CERT team also underwent a reorganization with the intent to ramp the schedule back up in 2017. Throughout the year, CERT members continue to stay engaged with the City of Shawnee through various city events. In 2016, members participated in Tour de Shawnee, Old Shawnee Days and Historical Hauntings. Members provide a visible presence and stand ready to offer assistance to the many visitors at these events. CERT members staffed an informational booth at the City’s Open House event held at the Fire Department in September. They provided residents with information about the team and its activities in the City. In 2016, many CERT members received formal certification in cardio-pulmonary resuscitation (CPR) and First-Aid. In addition, members received training on organizing 72-hour kits and go bags. This cache of equipment is designed to help community members sustain themselves in the aftermath of a major emergency in the City. CERT members meet regularly at and are coordinated through the Shawnee Fire Department.

As a part of the Safety Committee, the Emergency Management unit helped to develop a new safety and security plan for the city. The plan includes aspects like lockdown in a hostile event and available emergency shelters to protect employees from outside hazards such as severe weather or a hazardous materials release. The plan for sheltering during a tornado was exercised during Severe Weather Awareness week.

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From the Office of OperationsUnder the authority of the Fire Chief and adhering to a wide range of Operational Guidelines, the Operations Division represents the largest division with the City’s fire department. Working in tandem with each other, the fire department is equally balanced in personnel spread across three shifts; respectively being addressed as “A,” “B,’ and “C” shift. Operating at 24-hour intervals, these shifts total 58 uniformed personnel and are assigned to three stations being supervised by Station Captains, with a minimum staffing of 14 personnel being assigned each day to answer the calls of emergencies and community services. In addition to the daily shifts, a Battalion Chief is assigned to each shift who directs and commands emergency responses, daily tasks and scheduling of daily operations. Responding to over 5,000 emergencies within the community in five minutes or less, the Operations Division remains poised and vigilant of the community needs by maintaining a State-Of-Readiness of its operations at all times by keeping its personnel certified and trained in all aspects of emergency services while supporting the mission and goals of the department. Additionally, the Operations Division is comprised of some specialized areas, which include Technical Rope Rescue, Swift Water Rescue and Ice Rescue. All are assembled by highly trained and certified personnel. Training for the Operations Division is an ongoing process and reaches multiple disciplines of firefighter techniques.

In 2016, the Shawnee Fire Department responded to 5,557 calls for service. This represents a 1% increase in calls for service over 2015 and a 51% increase in calls for service since 2005. The breakdown in calls for service in 2016 is represented in the graph below.

2%

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FIRE INCIDENTS EMS INCIDENTS SERVICE/GOOD INTENT HAZMAT INCIDENTS FALSE ALARMS OTHER INCIDENTS

2011 2012 2013 2014 2015 2016Total incidents 4,805 5,126 5,260 5,639 5,528 5,557Fire/Expl. 158 215 162 181 135 125Rescue 2,972 3,153 3,249 3,601 3,450 3,503Other 1,675 1,758 1,849 1,857 1,943 1,929

2016 Fire Department Responses

CommunityThe HeartSafe ProgramIn 2016, the Shawnee Fire Department continued to support a regional initiative to increase the chances of survival in the community after sudden cardiac arrest. The Department has successfully promoted the HeartSafe program to individuals, community groups, businesses, and schools in the city and provided free training to ordinary citizens in hands-only CPR. Training takes about an hour and is delivered regularly at the Shawnee Civic Center by FireFighters on the Department. The Department can also bring this program to local community groups and business locations upon request.

911 Stair ClimbSeptember 11, 2001 is a day that none of us will ever forget. Each year, local fire departments organize a 110 story climb to the top of the Town Pavilion in downtown Kansas City to help honor the memory of the 343 New York City firefighters that were lost on 9/11. Each participant is issued a name of a fallen firefighter that they are climbing for. In 2016, participants from the Shawnee Fire Department included: Firefighters Luke Lohmeyer, Phil Benak, Justin Verbenec, Scott Franke, Tracy Poste, Spencer Rogers, Brent Fernandez, Seth Buckley, Tom Daly, Robbie Howard, Chris Pagano, Brett Jensen, Brian Stanley, Nathan Schmidt and Fire Captains Jeff Weltmer, Paul Gunja, Ryan Felts, and Ray Pettigrew (Ret.)

Community Blood DriveThe Shawnee Fire Department has been a longtime supporter of the Community Blood Center. Last year, the Department participated in three blood drives, including the “Battle for Blood”, which is an annual showdown between Shawnee Police and Fire throughout the metro area. In 2016, the Shawnee Fire Department donated 71 units of blood.

Heroes PullThe Heroes Pull is a fund-raising event for Special Olympics and is part of the Law Enforcement Torch Run campaign for Special Olympics. The Heroes Pull is an event in which a team pulls two different Hero’s vehicles, a Lenco Bear and a fire truck. Each vehicle weighs approximately 38,000 lbs. The vehicles are pulled individually for time. The two times are combined and the team with the quickest combined time wins. The Shawnee Fire Department took home the Grand Champion trophy for the second time in a row. All of the money raised in this event stays in Kansas with Kansas Special Olympics.

5,557 Incidents

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WelcomeTom Daly started in his new position as a Firefighter on Monday, February 1st. He grew up in Kansas City, Kansas and Overland Park. He currently lives in Shawnee with his wife, Rachel, and his dog, Hank (Golden Doodle). He graduated from Blue Valley West High School. He also received his EMT certification from Johnson County Community College and his Firefighter I & II from Kansas City Kansas Community College. Before coming to the City, he has been with the US Navy, Kaw Roofing, Lifetime Fitness and Boone Brothers Roofing. In his spare time, he enjoys weight-lifting, travel and family & friends. Welcome to the City!

Thomas (TK) Allen grew up in Shawnee, KS and attended Shawnee Mission Northwest High School. He currently lives in Tongonoxie, KS with his fiance, Kara, the cats, and two dogs (Remi & Ruger) He has an AAS in Fire Science. Before coming to the City, he was a Firefighter/EMT for the City of DeSoto. In his spare time, he enjoys working out, hunting, going to the shooting range, riding my Harley Davidson, and spending time with family and friends. Welcome to the City, TK!

Nathan Frye grew up in Manhattan, KS and attended Manhattan High School. He currently lives in Overland Park with his wife, Alicia and two little boys, Sawyer (4) and Maverick (9 months). Before coming to the City, he worked at Nebraska Furniture Mart as a delivery driver and American Medical Response. In his spare time, he enjoys snowboarding, playing music and basketball. Welcome to the City, Nathan!

Taylor Kettle grew up in Spring Hill, KS and attended Spring Hill High School. He still lives in Spring Hill and has been married for over one year now. He has a Fire Science Degree. Before coming to the City, he worked for a general contracting company. In his spare time, he enjoys touch wrestle and Jui Jitsus. Welcome to the City, Taylor!

AwardsAt the awards banquet in February, Chief Mattox handed out the awards earned for 2016. They include the following:

Ambassador Award was given to Fire Prevention Officer Tracey Poste. Tracey had several examples of her community impact and representing the department in a positive light but the example he used in the presentation was her work on developing and delivering our first ever Youth Firefighter camp.

The 2016 Fire Horse award went to Fire fighter Larry Beets. Larry’s dedication, can-do attitude and tireless efforts in everything he takes on made him an easy choice for the award.

The Chiefs’ Team-work award was given to recognize our record management team of Deputy Chief Sal Scarpa, Captains Jeff Weltmer and Josh Chaney, Firefighter Jim Giffin and Fire Prevention Officer Tracey Poste. This team was instrumental in researching, recommending and implementing a wholesale change in our reporting software.

Tech Team2016 was another busy year for the Tech Rescue team. We changed our department wide quarterly trainings this year. In years past, we touched base on several different disciplines. This year we maintained training on one topic for the entire year. We chose to start with Structural Collapse. First quarter training involved GPS use, search, victim and building marking systems. We then moved to shoring techniques with wood shores as well as Paratech shores. The third quarter was based on breaching, breaking and moving concrete. We tied the first three quarters together in the fourth quarter with a final scenario. Each shift was invited to attend a four-hour scenario off duty. We simulated a tornado event. Participants had to use everything they learned throughout the year in this final scenario. The scenario was well received with great attendance from all three shifts.

We sent two members to CMC rope class. The class is a weeklong level I & II rope rescue class. The final two days are spent at Worlds of Fun rigging rope systems from roller coasters.

We sent three tech members to Salina for the Tech Rescue conference. All members chose HOT classes to attend.

We trained all department members on new equipment called “Rescue Jacks” that are used in auto extrication. The new equipment has the ability to cut our scene time by 50% on rollover injury accidents and makes the scene safer for all rescuers.

We also trained eight new recruits in auto extrication and the use of our new Rescue Jacks.

The tech team continued to train as a team on a bi-monthly eight-hour training day.

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From the Office of the Deputy Fire ChiefThe Shawnee Fire Department was quite busy in 2016. Throughout the year, the Department was able to complete initiatives that started in 2015 as part of the Department’s Work Plan. In addition, the Department began efforts towards achieving goals and objectives set out in its community-driven strategic plan.

The Department implemented a new document management system (DMS) in an effort to manage its many forms and documents and to make them easily accessible to all employees. The implementation of the DMS is also a direct effort associated with a strategic plan goal to improve communication processes within the organization for increased efficiency.

The Department completed over 11,154 hours of training in fire, medical and special operations response. Agency training continues to be an organizational priority. Education and experience baselines were adjusted for Department job descriptions to reflect the enhanced minimum training standards throughout the Department. The Shawnee Fire Department continues to raise the bar and elevate its training efforts for the benefit of its members and the community.

The Department also began the implementation of a new record management system (RMS). This initiative is a major effort to overhaul the Department’s incident reporting software, training record management, occupancy and inspections databases and inventory management. This effort will continue over the next year as new modules of the system are implemented. The new RMS will further enhance the Department’s ability to capture and analyze critical data associated with the Department’s numerous programs.

Emergency Medical ServicesThe Shawnee Fire Department continues to provide the best service possible to the citizens of Shawnee. SFD provides EMS care at the Basic Life Support (BLS) level by requiring that every Shawnee Firefighter is licensed as an Emergency Medical Technician (EMT). SFD responds to every EMS call in the City of Shawnee as a first response unit. SFD works in conjunction with Johnson County Medical Action (Med-Act) to provide the highest care possible. Med-Act responds to all EMS calls with two Advanced Life Support (ALS) personnel on every ambulance. A Med-Act ambulance and crew is housed at Station 71 and Station 73.

EMS calls continue to make-up the bulk of SFD’s call volume. In 2016, SFD ran 5,617 calls for service of which 3,863 were calls that were EMS in nature. This equates to nearly 70% of calls, which is typical of the breakdown for most fire departments these days.

SFD has recognized the importance of having training as many citizens as possible in the use of Cardio Pulmonary Resuscitation (CPR). In 2016, SFD received a grant from Firehouse Subs to train 120 Shawnee residents in CPR/AED. In addition to the grant funded classes, Hands-Only CPR was taught to 73 adults and two kids over the course of five events. Individuals in the community are the first line of care when a cardiac event strikes. According to records from the office of the Medical Director, survival rates in Johnson County increased from 43.3% (2015) to 54.3% (2016). In 2015, the national survival rate was 33.4%. In Shawnee, our survival rate is even better at 66.7%. Now keep in mind, these numbers are based on the Utstein Survival Report, which measures survival rates based on a witnessed arrest and the patient being in a shockable rhythm. Any way you look at it, Shawnee is a good place to live.

As unfortunate as it is, hostile events are part of the landscape these days. For the past several years, a committee in Johnson County has been developing a plan to respond to a hostile event such as an active shooter. All agencies involved realize that time is life and the sooner we can get medical care to the victim, the greater chance of survival. In 2016, Johnson County emergency response agencies including fire and police from all cities, as well as Med-Act, participated in cooperative training to exercise these plans.

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From the Office of the Fire MarshalIn 2016, the Shawnee Fire Marshal’s Office continued to partner with our citizens to help reduce the occurrences of fires in our community and uphold the Shawnee Fire Department’s motto of Prepare, Prevent, and Protect. The Shawnee Fire Prevention Officer position was added to the Fire Marshal’s Office to assist in conducting state mandated fire and life safety technical inspections, providing advanced fire and life safety education to the community and to enhance our fire investigation capabilities. Highlights from 2016 include:

▪ Conducted 137 fire and life safety presentations to our community ▪ Provided youth firesetting intervention for children and their families ▪ Organization of Fire Prevention Week programs that targeted kindergarten, first and second grade students

as well as Shawnee child care centers ▪ Performed 686 fire and life safety inspections ▪ Reviewed 112 building plans and 149 residential plans for code compliance ▪ Installed 89 smoke alarms in the community

Program Specific Goals - Emergency ResponseThe goal of the Emergency Response program is to provide prompt, professional response to emergency and non-emergency calls for service to citizens while providing for the safest and most efficient work environment possible for our employees.

FirefightingProvide for the extinguishment of fires. Associated activities include the provision for life safety, incident stabilization and property conservation on all alarms of fire (including vehicle fires, vegetation fires, house fires and building fires)

Emergency Medical CareProvide treatment to patients including first-aid, cardiopulmonary resuscitation, basic life support and other medical procedures that occur prior to arrival at a hospital or other health care facility

Non-Fire EmergenciesProvide for emergency response to incidents of a non-fire nature including such incidents as power lines down, smoke investigations, odor investigations, gas leaks, motor vehicle accidents, automatic fire alarms, smoke detector activations, fluid spills mitigation and hazardous materials response

Impact: Enhanced quality of life for residents, businesses and visitors to the City

Results:Product: Professionally trained & equipped emergency service force Outcome: Rapid stabilization and mitigation of emergency incidents Product: Increase likelihood of victim survivability Outcome: Maintain safe communities

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Water RescueThe Shawnee Fire Department Water Rescue Team is comprised of twelve members. At our department, three shifts rotate work days and four Water Rescue members per shift. This ensures that in the event of a Water Rescue, a trained team member should be on shift to lead the water operations. In 2016, we held bi-monthly trainings and recorded over 300 hours of training. The team trains on many different types of scenarios and equipment including Boat Operations, Scene Size up, Victim Recoveries and Rescues, River Reading and Conditions, Rope Rescue Operations and Boat Deployment and Access Points.

The first training the team does every winter is a Watermanship Test. This test is a friendly reminder to everyone on the team that we need to maintain our fitness. The testing is done at a local pool and involves a couple thousand yard swims with and without gear on. After completing one of the thousand yard swims, members are required to tread water for 15 minutes. In the last five minutes of the tread test, members must keep their hands above and out of the water while only using their legs. We also use this time in the pool to hone our victim rescue techniques and ensure our gear is ready for the upcoming year. All members are required to do the annual test and will make it up if they miss the scheduled day and time.

In 2016, the Water team focused on bodies of water in the City and pre-planned these areas. We found the best access points to certain locations and made a small map with locations and addresses for best access with the City if we were to have a water emergency. We also trained new members on the team to the required Swiftwater 1 and 2 certification.

All of these trainings have helped bring the Shawnee Water Rescue Team up to a higher level. With that said, there is always room for improvement and we will strive to improve our trainings and our craft so that we can be prepared for the real thing when it happens.

We addressed the need for a new boat with a stronger motor for emergency rescues in the Kansas River and other bodies of water in the City. City Council approved the boat purchase and it was scheduled for delivery in 2017.

department Work PlanThe Shawnee Fire Department participates annually in the creation and adoption of a City Work Plan. The 2016/17 Work Plan ties together the City’s work with Priority Based Budgeting and projects that move the City forward that are outside “normal workloads.” These Department goals get at the heart of what the Shawnee Governing Body sees as the vital functions the City should perform. Results are then defined by staff and affirmed by the Governing Body as part of the budget preparation process. Department goals for 2016 included:

▪ Facilitate upgrades to tornado siren inventory ▪ Continue to research and evaluate Fire/EMS response methods/times and equipment/facility/staff allocations

and conditions ▪ Facilitate Accreditation process for the Fire Department ▪ Monitor and reinforce credentialing program for Company/Chief Officers ▪ Provide timely and accurate information to our community in order to enhance public safety and understanding ▪ Implement a business contact schedule to ensure the Fire Department makes contact with a representative

portion of Shawnee businesses each year in an effort to gain an understanding of their business mission and to support them.

The Fire Department reviews progress towards its goals on an annual basis as part of the budgeting process. Each year goal status is updated to reflect either ‘in progress’ or ‘completed’. If Department goals have been successfully completed, new goals are established for the new year. The Department was pleased to be able to complete or begin the implementation of all these action items in 2016. The Fire Department will continue to set goals in the interest of furthering the Department’s mission and advancing the Department motto: “Prepare, Prevent, Protect.”

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Water RescueThe Shawnee Fire Department Water Rescue Team is comprised of twelve members. At our department, three shifts rotate work days and four Water Rescue members per shift. This ensures that in the event of a Water Rescue, a trained team member should be on shift to lead the water operations. In 2016, we held bi-monthly trainings and recorded over 300 hours of training. The team trains on many different types of scenarios and equipment including Boat Operations, Scene Size up, Victim Recoveries and Rescues, River Reading and Conditions, Rope Rescue Operations and Boat Deployment and Access Points.

The first training the team does every winter is a Watermanship Test. This test is a friendly reminder to everyone on the team that we need to maintain our fitness. The testing is done at a local pool and involves a couple thousand yard swims with and without gear on. After completing one of the thousand yard swims, members are required to tread water for 15 minutes. In the last five minutes of the tread test, members must keep their hands above and out of the water while only using their legs. We also use this time in the pool to hone our victim rescue techniques and ensure our gear is ready for the upcoming year. All members are required to do the annual test and will make it up if they miss the scheduled day and time.

In 2016, the Water team focused on bodies of water in the City and pre-planned these areas. We found the best access points to certain locations and made a small map with locations and addresses for best access with the City if we were to have a water emergency. We also trained new members on the team to the required Swiftwater 1 and 2 certification.

All of these trainings have helped bring the Shawnee Water Rescue Team up to a higher level. With that said, there is always room for improvement and we will strive to improve our trainings and our craft so that we can be prepared for the real thing when it happens.

We addressed the need for a new boat with a stronger motor for emergency rescues in the Kansas River and other bodies of water in the City. City Council approved the boat purchase and it was scheduled for delivery in 2017.

department Work PlanThe Shawnee Fire Department participates annually in the creation and adoption of a City Work Plan. The 2016/17 Work Plan ties together the City’s work with Priority Based Budgeting and projects that move the City forward that are outside “normal workloads.” These Department goals get at the heart of what the Shawnee Governing Body sees as the vital functions the City should perform. Results are then defined by staff and affirmed by the Governing Body as part of the budget preparation process. Department goals for 2016 included:

▪ Facilitate upgrades to tornado siren inventory ▪ Continue to research and evaluate Fire/EMS response methods/times and equipment/facility/staff allocations

and conditions ▪ Facilitate Accreditation process for the Fire Department ▪ Monitor and reinforce credentialing program for Company/Chief Officers ▪ Provide timely and accurate information to our community in order to enhance public safety and understanding ▪ Implement a business contact schedule to ensure the Fire Department makes contact with a representative

portion of Shawnee businesses each year in an effort to gain an understanding of their business mission and to support them.

The Fire Department reviews progress towards its goals on an annual basis as part of the budgeting process. Each year goal status is updated to reflect either ‘in progress’ or ‘completed’. If Department goals have been successfully completed, new goals are established for the new year. The Department was pleased to be able to complete or begin the implementation of all these action items in 2016. The Fire Department will continue to set goals in the interest of furthering the Department’s mission and advancing the Department motto: “Prepare, Prevent, Protect.”

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From the Office of the Fire MarshalIn 2016, the Shawnee Fire Marshal’s Office continued to partner with our citizens to help reduce the occurrences of fires in our community and uphold the Shawnee Fire Department’s motto of Prepare, Prevent, and Protect. The Shawnee Fire Prevention Officer position was added to the Fire Marshal’s Office to assist in conducting state mandated fire and life safety technical inspections, providing advanced fire and life safety education to the community and to enhance our fire investigation capabilities. Highlights from 2016 include:

▪ Conducted 137 fire and life safety presentations to our community ▪ Provided youth firesetting intervention for children and their families ▪ Organization of Fire Prevention Week programs that targeted kindergarten, first and second grade students

as well as Shawnee child care centers ▪ Performed 686 fire and life safety inspections ▪ Reviewed 112 building plans and 149 residential plans for code compliance ▪ Installed 89 smoke alarms in the community

Program Specific Goals - Emergency ResponseThe goal of the Emergency Response program is to provide prompt, professional response to emergency and non-emergency calls for service to citizens while providing for the safest and most efficient work environment possible for our employees.

FirefightingProvide for the extinguishment of fires. Associated activities include the provision for life safety, incident stabilization and property conservation on all alarms of fire (including vehicle fires, vegetation fires, house fires and building fires)

Emergency Medical CareProvide treatment to patients including first-aid, cardiopulmonary resuscitation, basic life support and other medical procedures that occur prior to arrival at a hospital or other health care facility

Non-Fire EmergenciesProvide for emergency response to incidents of a non-fire nature including such incidents as power lines down, smoke investigations, odor investigations, gas leaks, motor vehicle accidents, automatic fire alarms, smoke detector activations, fluid spills mitigation and hazardous materials response

Impact: Enhanced quality of life for residents, businesses and visitors to the City

Results:Product: Professionally trained & equipped emergency service force Outcome: Rapid stabilization and mitigation of emergency incidents Product: Increase likelihood of victim survivability Outcome: Maintain safe communities

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From the Office of the Deputy Fire ChiefThe Shawnee Fire Department was quite busy in 2016. Throughout the year, the Department was able to complete initiatives that started in 2015 as part of the Department’s Work Plan. In addition, the Department began efforts towards achieving goals and objectives set out in its community-driven strategic plan.

The Department implemented a new document management system (DMS) in an effort to manage its many forms and documents and to make them easily accessible to all employees. The implementation of the DMS is also a direct effort associated with a strategic plan goal to improve communication processes within the organization for increased efficiency.

The Department completed over 11,154 hours of training in fire, medical and special operations response. Agency training continues to be an organizational priority. Education and experience baselines were adjusted for Department job descriptions to reflect the enhanced minimum training standards throughout the Department. The Shawnee Fire Department continues to raise the bar and elevate its training efforts for the benefit of its members and the community.

The Department also began the implementation of a new record management system (RMS). This initiative is a major effort to overhaul the Department’s incident reporting software, training record management, occupancy and inspections databases and inventory management. This effort will continue over the next year as new modules of the system are implemented. The new RMS will further enhance the Department’s ability to capture and analyze critical data associated with the Department’s numerous programs.

Emergency Medical ServicesThe Shawnee Fire Department continues to provide the best service possible to the citizens of Shawnee. SFD provides EMS care at the Basic Life Support (BLS) level by requiring that every Shawnee Firefighter is licensed as an Emergency Medical Technician (EMT). SFD responds to every EMS call in the City of Shawnee as a first response unit. SFD works in conjunction with Johnson County Medical Action (Med-Act) to provide the highest care possible. Med-Act responds to all EMS calls with two Advanced Life Support (ALS) personnel on every ambulance. A Med-Act ambulance and crew is housed at Station 71 and Station 73.

EMS calls continue to make-up the bulk of SFD’s call volume. In 2016, SFD ran 5,617 calls for service of which 3,863 were calls that were EMS in nature. This equates to nearly 70% of calls, which is typical of the breakdown for most fire departments these days.

SFD has recognized the importance of having training as many citizens as possible in the use of Cardio Pulmonary Resuscitation (CPR). In 2016, SFD received a grant from Firehouse Subs to train 120 Shawnee residents in CPR/AED. In addition to the grant funded classes, Hands-Only CPR was taught to 73 adults and two kids over the course of five events. Individuals in the community are the first line of care when a cardiac event strikes. According to records from the office of the Medical Director, survival rates in Johnson County increased from 43.3% (2015) to 54.3% (2016). In 2015, the national survival rate was 33.4%. In Shawnee, our survival rate is even better at 66.7%. Now keep in mind, these numbers are based on the Utstein Survival Report, which measures survival rates based on a witnessed arrest and the patient being in a shockable rhythm. Any way you look at it, Shawnee is a good place to live.

As unfortunate as it is, hostile events are part of the landscape these days. For the past several years, a committee in Johnson County has been developing a plan to respond to a hostile event such as an active shooter. All agencies involved realize that time is life and the sooner we can get medical care to the victim, the greater chance of survival. In 2016, Johnson County emergency response agencies including fire and police from all cities, as well as Med-Act, participated in cooperative training to exercise these plans.

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WelcomeTom Daly started in his new position as a Firefighter on Monday, February 1st. He grew up in Kansas City, Kansas and Overland Park. He currently lives in Shawnee with his wife, Rachel, and his dog, Hank (Golden Doodle). He graduated from Blue Valley West High School. He also received his EMT certification from Johnson County Community College and his Firefighter I & II from Kansas City Kansas Community College. Before coming to the City, he has been with the US Navy, Kaw Roofing, Lifetime Fitness and Boone Brothers Roofing. In his spare time, he enjoys weight-lifting, travel and family & friends. Welcome to the City!

Thomas (TK) Allen grew up in Shawnee, KS and attended Shawnee Mission Northwest High School. He currently lives in Tongonoxie, KS with his fiance, Kara, the cats, and two dogs (Remi & Ruger) He has an AAS in Fire Science. Before coming to the City, he was a Firefighter/EMT for the City of DeSoto. In his spare time, he enjoys working out, hunting, going to the shooting range, riding my Harley Davidson, and spending time with family and friends. Welcome to the City, TK!

Nathan Frye grew up in Manhattan, KS and attended Manhattan High School. He currently lives in Overland Park with his wife, Alicia and two little boys, Sawyer (4) and Maverick (9 months). Before coming to the City, he worked at Nebraska Furniture Mart as a delivery driver and American Medical Response. In his spare time, he enjoys snowboarding, playing music and basketball. Welcome to the City, Nathan!

Taylor Kettle grew up in Spring Hill, KS and attended Spring Hill High School. He still lives in Spring Hill and has been married for over one year now. He has a Fire Science Degree. Before coming to the City, he worked for a general contracting company. In his spare time, he enjoys touch wrestle and Jui Jitsus. Welcome to the City, Taylor!

AwardsAt the awards banquet in February, Chief Mattox handed out the awards earned for 2016. They include the following:

Ambassador Award was given to Fire Prevention Officer Tracey Poste. Tracey had several examples of her community impact and representing the department in a positive light but the example he used in the presentation was her work on developing and delivering our first ever Youth Firefighter camp.

The 2016 Fire Horse award went to Fire fighter Larry Beets. Larry’s dedication, can-do attitude and tireless efforts in everything he takes on made him an easy choice for the award.

The Chiefs’ Team-work award was given to recognize our record management team of Deputy Chief Sal Scarpa, Captains Jeff Weltmer and Josh Chaney, Firefighter Jim Giffin and Fire Prevention Officer Tracey Poste. This team was instrumental in researching, recommending and implementing a wholesale change in our reporting software.

Tech Team2016 was another busy year for the Tech Rescue team. We changed our department wide quarterly trainings this year. In years past, we touched base on several different disciplines. This year we maintained training on one topic for the entire year. We chose to start with Structural Collapse. First quarter training involved GPS use, search, victim and building marking systems. We then moved to shoring techniques with wood shores as well as Paratech shores. The third quarter was based on breaching, breaking and moving concrete. We tied the first three quarters together in the fourth quarter with a final scenario. Each shift was invited to attend a four-hour scenario off duty. We simulated a tornado event. Participants had to use everything they learned throughout the year in this final scenario. The scenario was well received with great attendance from all three shifts.

We sent two members to CMC rope class. The class is a weeklong level I & II rope rescue class. The final two days are spent at Worlds of Fun rigging rope systems from roller coasters.

We sent three tech members to Salina for the Tech Rescue conference. All members chose HOT classes to attend.

We trained all department members on new equipment called “Rescue Jacks” that are used in auto extrication. The new equipment has the ability to cut our scene time by 50% on rollover injury accidents and makes the scene safer for all rescuers.

We also trained eight new recruits in auto extrication and the use of our new Rescue Jacks.

The tech team continued to train as a team on a bi-monthly eight-hour training day.

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From the Office of OperationsUnder the authority of the Fire Chief and adhering to a wide range of Operational Guidelines, the Operations Division represents the largest division with the City’s fire department. Working in tandem with each other, the fire department is equally balanced in personnel spread across three shifts; respectively being addressed as “A,” “B,’ and “C” shift. Operating at 24-hour intervals, these shifts total 58 uniformed personnel and are assigned to three stations being supervised by Station Captains, with a minimum staffing of 14 personnel being assigned each day to answer the calls of emergencies and community services. In addition to the daily shifts, a Battalion Chief is assigned to each shift who directs and commands emergency responses, daily tasks and scheduling of daily operations. Responding to over 5,000 emergencies within the community in five minutes or less, the Operations Division remains poised and vigilant of the community needs by maintaining a State-Of-Readiness of its operations at all times by keeping its personnel certified and trained in all aspects of emergency services while supporting the mission and goals of the department. Additionally, the Operations Division is comprised of some specialized areas, which include Technical Rope Rescue, Swift Water Rescue and Ice Rescue. All are assembled by highly trained and certified personnel. Training for the Operations Division is an ongoing process and reaches multiple disciplines of firefighter techniques.

In 2016, the Shawnee Fire Department responded to 5,557 calls for service. This represents a 1% increase in calls for service over 2015 and a 51% increase in calls for service since 2005. The breakdown in calls for service in 2016 is represented in the graph below.

2%

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FIRE INCIDENTS EMS INCIDENTS SERVICE/GOOD INTENT HAZMAT INCIDENTS FALSE ALARMS OTHER INCIDENTS

2011 2012 2013 2014 2015 2016Total incidents 4,805 5,126 5,260 5,639 5,528 5,557Fire/Expl. 158 215 162 181 135 125Rescue 2,972 3,153 3,249 3,601 3,450 3,503Other 1,675 1,758 1,849 1,857 1,943 1,929

2016 Fire Department Responses

CommunityThe HeartSafe ProgramIn 2016, the Shawnee Fire Department continued to support a regional initiative to increase the chances of survival in the community after sudden cardiac arrest. The Department has successfully promoted the HeartSafe program to individuals, community groups, businesses, and schools in the city and provided free training to ordinary citizens in hands-only CPR. Training takes about an hour and is delivered regularly at the Shawnee Civic Center by FireFighters on the Department. The Department can also bring this program to local community groups and business locations upon request.

911 Stair ClimbSeptember 11, 2001 is a day that none of us will ever forget. Each year, local fire departments organize a 110 story climb to the top of the Town Pavilion in downtown Kansas City to help honor the memory of the 343 New York City firefighters that were lost on 9/11. Each participant is issued a name of a fallen firefighter that they are climbing for. In 2016, participants from the Shawnee Fire Department included: Firefighters Luke Lohmeyer, Phil Benak, Justin Verbenec, Scott Franke, Tracy Poste, Spencer Rogers, Brent Fernandez, Seth Buckley, Tom Daly, Robbie Howard, Chris Pagano, Brett Jensen, Brian Stanley, Nathan Schmidt and Fire Captains Jeff Weltmer, Paul Gunja, Ryan Felts, and Ray Pettigrew (Ret.)

Community Blood DriveThe Shawnee Fire Department has been a longtime supporter of the Community Blood Center. Last year, the Department participated in three blood drives, including the “Battle for Blood”, which is an annual showdown between Shawnee Police and Fire throughout the metro area. In 2016, the Shawnee Fire Department donated 71 units of blood.

Heroes PullThe Heroes Pull is a fund-raising event for Special Olympics and is part of the Law Enforcement Torch Run campaign for Special Olympics. The Heroes Pull is an event in which a team pulls two different Hero’s vehicles, a Lenco Bear and a fire truck. Each vehicle weighs approximately 38,000 lbs. The vehicles are pulled individually for time. The two times are combined and the team with the quickest combined time wins. The Shawnee Fire Department took home the Grand Champion trophy for the second time in a row. All of the money raised in this event stays in Kansas with Kansas Special Olympics.

5,557 Incidents

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Organization ChartFrom The office of Emergency Management In 2016, the Emergency Management department in Shawnee was reorganized. There was a vacancy when the existing coordinator left for a position with Johnson County Emergency Management. Beginning in July, the position was consolidated into a position responsible for Emergency Management as well as Shawnee Fire Department’s Emergency Medical Services program.

In 2016, Shawnee began a multi-year plan to begin replacing a number of outdoor warning sirens that were approaching the end of their useful life. The new sirens will provide increased reliability in the event power is knocked out. In 2016, we replaced two sirens and have plans to replace two per year through 2021.

With the transition, the CERT team also underwent a reorganization with the intent to ramp the schedule back up in 2017. Throughout the year, CERT members continue to stay engaged with the City of Shawnee through various city events. In 2016, members participated in Tour de Shawnee, Old Shawnee Days and Historical Hauntings. Members provide a visible presence and stand ready to offer assistance to the many visitors at these events. CERT members staffed an informational booth at the City’s Open House event held at the Fire Department in September. They provided residents with information about the team and its activities in the City. In 2016, many CERT members received formal certification in cardio-pulmonary resuscitation (CPR) and First-Aid. In addition, members received training on organizing 72-hour kits and go bags. This cache of equipment is designed to help community members sustain themselves in the aftermath of a major emergency in the City. CERT members meet regularly at and are coordinated through the Shawnee Fire Department.

As a part of the Safety Committee, the Emergency Management unit helped to develop a new safety and security plan for the city. The plan includes aspects like lockdown in a hostile event and available emergency shelters to protect employees from outside hazards such as severe weather or a hazardous materials release. The plan for sheltering during a tornado was exercised during Severe Weather Awareness week.

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Chief’s MessageOFFICE OF JOHN MATTOX

2016It is my distinct honor to present the 2016 annual report of the Shawnee Fire Department. The Shawnee Fire Department is a modern “all hazards” department that is very rich in history and tradition. We hold the values set before us of providing exemplary professional public safety service to the citizens of Shawnee and the thousands of others who choose to visit our fine City every year. In this years’ annual report, you will get a glimpse into our personnel, daily operations, and community involvement. We have provided an insight into each division with information, data and photo’s as well as a commentary from the leaders of those divisions as they describe our operations, training, and prevention activities. This report is a tribute to the individual firefighters and officers who work hard every day to make a difference in Shawnee. It is through their dedication and commitment that we are able to continually strive to advance public safety in our city. I am very honored to represent the men and women of the Shawnee Fire Department and am very proud of our achievements. As you review the information contained within this report, I hope you can appreciate as I do, the effectiveness of our department and our continual pursuit of excellence.

Respectfully,

John MattoxFire Chief

2016 Day/Night Comparison

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MISSIONThe Shawnee Fire Department is a dedicated team of professionals striving for excellence

in public safety and emergency services to protect our community. Our motto is:

“Prepare, Prevent, Protect”2021 VISION

is to be known as an internationally accredited fire service agency, renowned for its epic and consistent demonstration of best practices and department values in mission execution.

EXCELLENCE will remain at the core of all we do a.s we strive for continuous improvement to ‘prepare, prevent, and protect.’

PROFESSIONALISM will be evident as we invest in our greatest resources, our members, through emphasis on workforce planning and training improvements. Our organizational clarity will guide the department to further lead our people in the future.

INTEGRITY will be demonstrated through stewardship of our physical resources and the highest ethical behavior. This will be broadened by our communications initiatives as we interattwith our community and hold each other accountable.

COMPASSION will be carried out always, as we ensure that we appropriately deliver our mission, live our values, accomplish our goals, and bring this vision to fruition.

OUR VALUES: We are committed to respond quickly and perform at the highest level in all that we do. We empower, support, and provide opportunities to achieve personal and professional success. We are committed to the highest ethical standards and act as responsible stewards of the resources entrusted to us. We strive to treat our community and each other with compassion and respect.

The Accreditation Effort Moves ForwardIn 2016, the Shawnee Fire Department took huge strides forward in its quest for accreditation with the Commission on Fire Accreditation International (CFAI). The accreditation process involves completion of several significant documents.

Self-Assessment Manual (SAM): The Department engaged in an agency-wide effort to complete this comprehensive evaluation of ten critical categories including Assessment and Planning; Essential Resources; External Systems Relations; Financial Resources; Goals and Objectives; Governance and Administration; Human Resources; Physical Resources; Programs; Training and Competency.

Standards of Cover (SOC): In 2016, the Department completed a comprehensive evaluation of community risk and the agency’s resource deployment to manage this risk. Performance measures were evaluated over a three-year period in all facets of emergency response, as well as risk mitigation strategies and efforts. Standard baseline and performance objectives were established for the Department in an effort to measure continuous organizational improvement.

Strategic Plan: The Shawnee Fire Department was pleased to publish its 2016-2021 Strategic Plan after engaging internal and external stakeholders in its community driven planning process. The Strategic Plan, with its foundation based in community and membership input, revisits the organization’s pillars (Mission, Values, and Vision) and sets forth a continuous improvement plan that offers a road map for a justifiable and sustainable future.

These comprehensive documents were completed and submitted to the CFAI for evaluation. The Department has set the stage for a peer review site team to visit and validate organizational efforts in the coming months. The Department is looking forward to finalizing this process in 2017.

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Fire Headquarters - Station #716501 Quivira Road

Shawnee, Kansas 66216Phone: (913) 631-1080 (non-emergency)

Fax: (913) 631-1628

Administration HoursMonday - Friday 8:00 a.m. - 5:00 p.m.

Fire Station #725840 Renner Road

Shawnee, Kansas 66216Phone: (913) 631-2999 (non-emergency)

Fire Station #736805 Hedge Lane

Shawnee, Kansas 66226Phone: (913) 441-0390 (non-emergency)

TaBLE OF cONTENTSMission .........................................................................................................................................................3

Chief’s Message ...........................................................................................................................................4

Organization Chart .......................................................................................................................................5

Community ..................................................................................................................................................6

Welcome.......................................................................................................................................................7

Awards .........................................................................................................................................................7

From the Office of the Deputy Fire Chief ....................................................................................................8

From the Office of the Fire Marshal ............................................................................................................9

Water Rescue..............................................................................................................................................10

Work Plan ...................................................................................................................................................11

Program Specific Goals ..............................................................................................................................12

Emergency Medical Services .....................................................................................................................13

Tech Team ..................................................................................................................................................14

From the Office of Operations ...................................................................................................................15

From the Office of Emergency Management .............................................................................................16

Statistics .....................................................................................................................................................17

Accreditation ..............................................................................................................................................18

Contact Information ...................................................................................................................................19

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Mayor Michelle Distler

Ward IDan PflummJim Neighbor

Ward IIMike Kemmling

Eric Jenkins

Ward IIIJeff Vaught

Stephanie Meyer

Ward IVMichael (Mickey) Sandifer

Brandon Kenig

City ManagerCarol Gonzlaes

Deputy City ManagerVicki Charlesworth

www.cityofshawnee.org

Contact Information

www.cityofshawnee.org

2016 ANNUAL REPORTShawnee Fire

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